Head of Estates
CANDIDATE INFORMATION PACK
Head of Estates - Candidate Information Pack
Contents
Executive Summary
4
Job Description and Person Specification
6
2
Why Work For Us
How To Apply
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Head of Estates - Candidate Information Pack
Executive Summary
Reporting to the Service Director, the role is responsible for leading and being accountable for the development and delivery of a number of strategic and technical services across Surrey Police and Sussex Police, with strategic oversight for East Sussex Fire and Rescue Services, including: • Property Strategy development and oversight. • Capital and Revenue Projects and Works - Planning and Delivery. • Project Management from inception to completion.
• Management of in-house and outsourced maintenance teams. • Statutory maintenance. • Mechanical and electrical engineering, building fabric and civil engineering maintenance – Planned, Reactive and Forward Planned. • Space planning. • Health and Safety and Statutory Compliance.
• Emergency Planning and Response This is an exciting time to join in a period of transformation where the Head of Estates will have the opportunity and mandate to embed real change.
This is an exciting time to join in a period of transformation where the Head of Estates will have the opportunity and mandate to embed real change.
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Head of Estates - Candidate Information Pack
Job Description
PART 1
JOB DESCRIPTION
JOB TITLE: Head of Estates Services.
LOCATION: Lewes, Sussex HQ, Guildford, Surrey HQ or as agreed with line manager.
DEPARTMENT: Estates and Facilities.
WORKING HOURS: 37/36 hours, 5 days week, normal hours plus evenings and weekends as required.
REPORTS TO: Service Director, Estates and Facilities.
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Head of Estates - Candidate Information Pack
Job Description
JOB PURPOSE Why does the job exist? To lead and be accountable for the development and delivery of a number of strategic and technical services across
Surrey Police & Sussex Police, with strategic oversight for East Sussex Fire & Rescue Services.
To lead and be accountable for: • The development and delivery of property strategies in line with business needs. • The delivery of a high quality, innovative and consistent service to customers, in-line with clearly defined service specifications and in accordance with service level agreements (SLA) and KPI’s where appropriate across all respective organisations.
• Develop and ensure compliance with organisational and departmental policies and procedures and to successfully comply with all statutory requirements specified in the delivery of services. • For the proactive and professional leadership of teams involved in the delivery of specified estate led services. • For all aspects of financial management, the ongoing and regular review of services and introduction of innovation and efficiencies. • Provide a high level of technical and commercial acumen in regard to real estate management including maximising opportunities and saving costs across all respective organisations.
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Head of Estates - Candidate Information Pack
Job Description
KEY ACCOUNTABILITIES
4. Create and deliver an Estates Management Plan for Sussex & Surrey Police and East Sussex Fire & Rescue Services, including capital and revenue projects, project management, engineering advice, planned and reactive maintenance,
7. Responsible for the development and introduction of a professional standard of customer engagement and communication around all estate services in the respective organisations, especially where there will be an impact on customers and stakeholders. 8. Accountable for the development and introduction of new ways of working between the respective organisations estates teams, including process and system enhancements, ensuring that a collaborative, proactive
1. Responsible for scoping and delivering a strategy development service for Sussex & Surrey Police and East Sussex Fire & Rescue Services, ensuring that a high-quality service is provided to customers across all service lines /organisations, making certain that all current policies and procedures are accurate and up to date and are fully adhered to and professionally delivered and staff are adequately trained and competent to carry out their duties. 2. Responsible for the development and introduction of a professional standard of customer engagement and communication relating to strategy development projects, especially where there will be an impact on customers and stakeholders. 3. Accountable for the development and ongoing, regular review, of strategic project delivery practices and procedures, ensuring that efficiencies, innovation, improvements, and commercial opportunities are identified to ensure a positive and consistent approach across the department and other public sector organisations.
health and safety, and statutory compliance, emergency planning,
BAU accommodation and space planning. This is to ensure that a high-quality service is provided to customers across all service lines, making certain that all current policies and procedures are accurate, up to date and are fully adhered to and professionally delivered. 5. Work with the other Heads of Services to establish and maintain a ‘Centre of Excellence’ for the professional management of all key Surrey & Sussex Police Estates service contracts, ensuring that a professional and competent performance management programme is introduced and maintained. The role will also provide an expert for estates technical and legal guidance regarding property service expectations, delivery and all technical issues on contracts, M&E and property support contracts to Sussex Police and East Sussex Fire & Rescue Services, when required. 6. Accountable for the development and ongoing provision of estates and engineering services across the respective estates, ensuring that services are provided consistently across all locations, in a professional and proactive manner, and that industry best practice is introduced and maintained in all aspects of the service.
and professional approach is maintained with the respective team managers and members.
9. Lead and manage compliance in Health & Safety management across all Estates Services, ensuring that a robust reporting and inspection regime is in place and maintained to provide a fit for purpose, safe, effective and accessible workplace.
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Head of Estates - Candidate Information Pack
Job Description
10. Manage staff in a professional
14. Responsible for the preparation
and positive manner, ensuring that all actions are consistent and transparent across teams in line with the Estates and Facilities Communication Strategy and to ensure a proactive and assertive approach to time, performance, and risk and change management, both personally and across the teams.
& presentation of all governance paperwork to both the Police Crime Commissioner and internal Force and Fire Service governance bodies.
15. Work with the Service Director, Estates and Facilities on the development and implementation of a strategic plan for the delivery of estates services throughout the respective organisations. 16. Undertake such other duties appropriate to the grade and character of work as may reasonably be required, including the specific duties of similar or lesser graded posts.
11. Accountable for the ongoing
management and regular review of existing services, practises, process and procedures, ensuring that efficiencies, innovations, improvements and commercial opportunities are identified, where possible and are followed through agreed processes to ensure a positive and consistent approach across the department and organisation. 12. Jointly accountable with the Estates & Facilities Senior Management Team for the development and introduction of a new operating model, service specifications and an internal service level agreement. To also be accountable for the delivery of the departmental cost
reduction targets and to ensure that efficiencies are identified, evaluated and introduced, whilst performance is maintained at the levels outlined in the service level agreement.
13. Accountable for full compliance with organisational and departmental policies and procedures and to successfully comply with all statutory requirements specified in the delivery of services.
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Head of Estates - Candidate Information Pack
Job Description
BUDGETARY ACCOUNTABILITIES
3. To be accountable for the planning and preparation of annual budgets for all designated services and teams and to proactively review, analyse and report on monthly management accounts in-line with organisational and departmental expectations.
1. To be accountable for a capital & revenue budget of approx. £15m and £10m respectively per annum for Estates Services across Sussex Police and Surrey Police. 2. To be accountable for the management of approx. £5m per annum for Estates Services (Strategy & Maintenance) across East Sussex Fire & Rescue.
ORGANISATIONAL STRUCTURE CHART
This job and job titles for supervisors /colleagues - if the job holder manages staff, please specify on the chart who and how many people they manage.
E&F Service Delivery Summary – Possible Structure
Head of Estates Service
Maintenance and Engineering Manager
Estates Project Delivery Manager
Estates Asset Manager
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Head of Estates - Candidate Information Pack
Job Description
PART 2
PERSON SPECIFICATION
Essential Criteria
Those that are critical for the satisfactory performance of the role It is expected that all applicants meet the essential criteria to be eligible for appointment.
Desirable Criteria
Those that enhance the person’s capacity to do the role. These are not generally listed as essential as they can be acquired once in employment.
QUALIFICATIONS
Essential criteria: • Full membership of appropriate professional body e.g., RICS, CIOB, CIBSE, RIBA etc. • Construction, surveying or engineering degree. • IOSH Certificate Managing Safety in the Workplace. Desirable criteria: • Prince 2 qualification or MAPM (Full Member of Association for Project Management). • NEBOSH national certificate in fire & risk management. • NEBOSH construction certificate.
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Head of Estates - Candidate Information Pack
Job Description
EXPERIENCE, SKILLS AND KNOWLEDGE
• Extensive financial experience, including accountability for internal budgets and management accounts of over £20m-£30m p.a. • Experience of business continuity and disaster recovery planning. • Extensive knowledge and experience of all Health & Safety aspects of managing relevant services, with specific experience in asbestos, legionella, working at height,
Essential criteria: • An inspiring, confident and empowering leader, who can set strategic direction, lead effectively through ambiguity and get the best out of a diverse workforce through promoting an inclusive, high-performance culture. • A track record of operating in relevant senior Estates roles across complex and fast-moving organisations. • The ability to analyse complex issues and data to inform strategic decision making and practical outcomes. • The ability to lead and set direction credibly through both the turbulence of change and under pressure. • Proven experience of building trusted relationship with senior stakeholders, with a strong ability to influence and work through others. • A track record for developing creative solutions and innovative ideas, collaborating with others that have worked on a large scale. • Significant real estate management experience with partner organisations in order to develop sites and maximise returns. • Demonstrable evidence of successfully delivering a portfolio of technical services across a multi-site organisation. • Solid understanding of project management principles and extensive experience of using these principles. • Evidence of designing, developing and implementing forward-thinking policy and procedures across a range of functions.
lone working, permits to work etc. • Evidence up-to-date and ongoing
Continuing Professional Development (CPD) plan including reference to all of the designated Professional Competences. Desirable criteria: • Experience of complex estates related contracts and procurement programmes.
ADDITIONAL REQUIREMENTS
Essential criteria: • Flexibility to travel between all Force and Fire sites in Surrey and Sussex.
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Head of Estates - Candidate Information Pack
Job Description
COMPLIANCE
The post holder should note that some or all of the duties and responsibilities detailed in this Job Profile require compliance with nationally agreed operating rules for accessing PNC and other information systems. • PNC Code of Connections Volume 1 (Version 2.1) • GDPR 2016 (General Data Protection Regulation)
• Computer Misuse Act 1990 • Official Secrets Act 1989
VETTING
Everyone working in a police environment will be vetted to the requisite level in keeping with the National Vetting Codes of Practice. The level of vetting required for a person, for both force vetting and national security vetting (NSV) will be proportionate to the role the individual carries out. Changes in an individual’s circumstances must be reported to the appropriate vetting authority as soon as possible.
TRAVEL
This role may involve travel to meetings and locations within and beyond the counties of Surrey and/or Sussex for which public transport may not be suitable. Therefore the post-holder must have access to transport and be insured for business use. Where the transport involves the driving of police vehicles, you must have a full driving licence and the ability to attain a Force Police Driving Permit.
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Head of Estates - Candidate Information Pack
Why Work For Us
A message from the Chief Constables
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We have the great privilege of leading two ambitious police forces that have been able to improve services to our communities by working together over many years. We are looking for colleagues who will thrive in a collaborative environment and can bring a wealth of experience and fit in well with our talented and highly motivated Estates & Facilities Senior Management Team.
With our proximity to London, easy access to two international airports, major motorway networks, coastal ports, mix of urban and rural communities the two counties have more than enough professional policing challenges. Our strong partnership broadens the policing opportunities. This arrangement will appeal to someone who thrives on building relationships and working in a collaborative environment. Both counties are wonderful places to live. You will have all of the cultural opportunities offered in London and Brighton, alongside the beautiful villages and beaches, market towns, a National Park and an Area of Outstanding Natural Beauty. The opportunity is genuinely open to all, and we are keen to grow a diverse team in every respect, capable of supporting and challenging us to achieve more for our communities. If you are someone that really enjoys working in collaboration, has got a real passion for looking after communities and engages with staff to get the best out of them, then we would love to hear from you.
We have a shared ambition of making Surrey and Sussex as safe as they can possibly be, by preventing crime and disorder, protecting vulnerable people, and pursuing offenders.
Equally important to us is how we go about doing this and what it feels like to work in our organisations. We are looking for people who are passionate about inclusion and will be engaging with our officers, staff and local partners, to develop and implement ideas for improvement, with a relentless focus on the needs of users as the basis for delivering positive outcomes for all. We have a shared reputation for innovation, particularly in new technology, and we have real ambition to create new partnerships that offer preventative services. We can only do this by creating a supportive culture, and deploying effective technology, to realise the full potential of our people.
Jo Shiner – Sussex Police Chief Constable Gavin Stephens – Surrey Police Chief Constable
*Gavin Stephens will be leaving Surrey Police in April 2023 when Tim De Meyer will be joining us.
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Head of Estates - Candidate Information Pack
How to Apply
Surrey Police and Sussex Police are being supported on this recruitment campaign by the search consultancy The Management Recruitment Group (MRG.)
To arrange a briefing conversation please contact our advisors: MICHAEL HEWLETT michael.hewlett@mrgpeople.co.uk NICK COPPARD nicholas.coppard@mrgpeople.co.uk Applications should consist of a comprehensive CV and a covering letter and should be sent to michael.hewlett@mrgpeople.co.uk
The closing date for applications is Sunday 23rd April 2023 .
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