Publication of Pima Council on Aging, Helping Pima County Age Well Since 1967
PUBLICATION OF PIMA COUNCIL ON AGING, HELPING PIMA COUNTY AGE WELL SINCE 1967 Never Too Late ISSUE 4 || JULY & AUGUST 2026 Volunteer Appreciation
INSIDE Utility Expenses p. 4 Memory Cafés p. 8 Heat Safety p. 11 Veterans Independence Plus (VIP) p. 14 Volunteer Impact p. 17 Nunca Es Demasiado Tarde p. 20
PCOA’s Volunteer Appreciation event. Volunteers (right to left) Vikki, Steve, and Dale.
INDEPENDENCE VITALITY RESPECT VISIT US AT pcoa.org
INSIDE
PCOA BOARD OF DIRECTORS
Aging In Our Community . . . . ..... 3 Utility Expenses . . . . . . . . ......... 4 Caregiving . . . . . . . . . . ............ 6 Caregiver Support Groups . . . ..... 7 Dementia Capable Southern Arizona . . . . . . . ......... 8 Healthy Living . . . . . . . . ......... 10 Heat Safety . . . . . . . . . .......... 11 Ending Life Well . . . . . . . ........ 12 Medicare . . . . . . . . . . ........... 12 Pimacare At Home . . . . . . ....... 14 Volunteers . . . . . . . . . . .......... 16 Neighbors Care Alliance . . . . .... 18 Nunca Es Demasiado Tarde . . ... 20
Estella R. Searcy, Chair Beth Smith, Vice Chair Ava S. Butler, Secretary Kristin Norstad, Treasurer Agnes C. Poore, RN, Immediate Past Chair
Never Too Late is published by Pima Council on Aging, the Area Agency on Aging, Region II. Material from Never Too Late may be reprinted when permission is given and attribution is used along with ©PCOA 2026. Editor Debbie Rich, (520) 790-7573 ext. 5043 drich@pcoa.org Graphic Designer Rebecca Manchester rmanchester@pcoa.org Advertising Jan Slonaker, (520) 790-7573 ext. 5076 jslonaker@pcoa.org Editorial and Advertising Deadline for Next Bi-Monthly Issue JULY 27, 2026 Please include a contact person name and phone number with all submitted material. All articles are subject to editing in accordance with technical and policy guidelines but will not be altered in content without permission of the author. Publication of submissions is not guaranteed. Ads are not to be considered as PCOA endorse- ments of products, services, or individuals.
Silvia Amparano Paula Chronister Piper Frithsen, RN Christina Noz, Esq. C. Mary Okoye, Esq. Denise Taylor R. Wayne Wood, MD
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Tucson and Pima County businesses, are you looking for a way to reach the 60+ market? Advertise with us and reach over 7,500 readers! Never Too Late is distributed at no cost in local grocery stores, libraries, community centers, and other venues frequented by older adults and caregivers along with a digital edition that receives over 1,200 views monthly. Contact Jan Slonaker at jslonaker@pcoa.org or (520) 790-7573 ext. 5076 for more information.
Read Never Too Late online at nevertoolate.pcoa.org
LET'S CONNECT Access our services is by calling our Helpline 8:30 am–5:00 pm Monday through Friday at (520) 790-7262 or emailing help@pcoa.org . Our 600 S. Country Club Rd. building is open for those requiring in-person assistance.
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PCOA Helpline: (520) 790-7262 Administration: (520) 790-0504 Donate: givepcoa.org E-mail: help@pcoa.org Website: pcoa.org Mail: 600 S. Country Club Rd. Tucson, AZ 85716-5807
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Pima Council on Aging
AGING IN OUR COMMUNITY A Message from Our President & CEO, Robert Ojeda, PhD
Isolation deepens in summer. When it is too hot to go outside, the world can shrink to the walls of a single room. Loneliness is not a personal failing. It is a circumstance, and circumstances can be changed. Reach out to a neighbor. Call an old friend. Let us connect you to programs where your presence is wanted and your company is valued. The financial pressures are real. Higher utility bills collide with fixed incomes, and that math does not always work. If you are choosing between cooling your home and other necessities, you are not alone, and you do not have to solve it alone. We can help you find the assistance you are entitled to. And please, guard against those who would take advantage. Summer brings a rise in scams: fraudulent calls, fake repair offers, schemes that prey on worry and isolation. Trust your instincts. You are never obligated to decide anything on the spot. When in doubt, hang up and call someone you trust, or call us. Here is the wisdom I most want to offer. Asking for help is not a loss of dignity. It is an act of it. The independence we cherish is not the same as doing everything alone. True independence means having the
Dear Friends, Summer in Southern Arizona asks something of all of us, but it asks more of older adults. The heat that we treat as an inconvenience can become genuinely dangerous, and the months ahead bring challenges that deserve our honest attention. Not because older adults are fragile, but because every person deserves to move through this season safely and with their independence intact. I want to speak plainly about what summer brings, and what we can do about it. The heat is the most immediate concern. Older bodies regulate temperature differently, and many medications make matters worse without warning. Please drink water before you feel thirsty, because thirst is not a reliable signal as we age. Keep your home cool, and if cooling is a struggle financially, know that help exists. Utility assistance and cooling resources are available, and there is no shame in asking. Check the temperature inside your home, not just the forecast outside. And if you live alone, arrange for someone to check on you daily. A simple phone call can save a life.
Robert Ojeda, PhD
support you need to live the life you choose, on your own terms. At PCOA, we exist for exactly this. Not to do things for you, but to stand with you. Look out for one another this summer. Check on the neighbor whose curtains stay drawn. Call the friend you haven’t heard from. We are a community, and a community carries its members through the hard seasons. Stay cool, stay connected, and reach out. We are here. With respect and care,
Robert Ojeda, PhD Chief Executive Officer Pima Council on Aging
July & August 2026, Never Too Late | Page 3
Pima Council on Aging
Struggling to Pay your Utility Bill? These Resources Can Help By Rhonda Bodfield, Tucson Electric Power UTILITY EXPENSES
an extension. Customers with a solid payment history are generally eligible. Safety Net This program allows you to designate a trusted friend or family member to receive a copy of overdue bills as a reminder, without giving them access to your account. Think of it as a built-in nudge for moments when life gets away from you. To sign up, go to the TEP website at tep.jotform.com/ 223405569090052 and complete the form.
We all need a little help sometimes. If you’re having trouble paying your electric bill, there are options that can make things easier. Whether you’re a little behind, living on a fixed income, or looking for ways to lower your monthly costs, programs and people are ready to help. Here’s a quick look at resources available right now. A Big New Program: Power AZ A major new option launched in March 2026: Power AZ, a statewide initiative backed by $15 million in funding. Power AZ tep.com/power-az is designed to help utility customers who haven’t qualified for assistance in the past. It expands income eligibility significantly compared with the federal Low Income Home Energy Assistance Program (LIHEAP). Power AZ expands those limits significantly. An estimated 30,000 Arizona households who previously didn’t qualify for LIHEAP may now be able to get help. Visit des.az.gov/liheap for more information. The same application covers both Power AZ and LIHEAP. Submit through the Department of Economic Security (DES) A-to-Z Arizona Portal, and DES automatically evaluates your household income to determine which program you’re eligible for.
Funding for Power AZ is limited so you should apply as soon as possible through the DES A-to-Z Arizona Portal here bit.ly/DESAZPortal. If you need help completing the application, call the LIHEAP service line at (866) 494-1981. The Pima County Community Assistance Division can also assist you. Visit pima.gov/887/ Community-Assistance-Division or call (520) 724-2460. TEP Programs TEP also offers a number of programs to help customers manage their bills. If you haven’t explored these options, they’re worth a look. Log in to My Account on the TEP website at tep.com or call (520) 623-7711. Lifeline Program If your household income is at or below 200 percent of the federal poverty level, you may qualify for TEP’s Lifeline program, which provides a monthly discount on your electric bill. Check the eligibility guidelines on the TEP website to see if you qualify for the discount, which could add up to $240 a year. Payment Arrangements and Extensions Customers who aren’t already on a payment plan and just need a little extra time to pay their bill can request
Medical Device Alert Customers who rely on life-sustaining medical devices can stay up-to-date on service interruptions as well as how long it will take to restore power. Learn more here tep.com/medical- device-alert. Budget Billing One of the most practical tools TEP offers is Budget Billing. Rather than paying a small bill in winter and a large one in summer, TEP spreads your projected annual usage across 12 flat monthly payments. You’ll
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Pima Council on Aging
always know in advance what you’ll pay and it eliminates the summertime spike, which makes a real difference when you’re managing a tight budget. Free Home Weatherization TEP partners with community organizations to provide upgrades like weather-stripping and sun screens that improve efficiency and reduce energy costs. Learn more at tep.com/ weatherization-assistance Community Agencies Several local agencies provide emergency bill payment assistance using funds from the federal LIHEAP program and the statewide Home Energy Assistance Fund administered by Wildfire at wildfireaz.org/ find-help/energy-assistance . Here are a few: • Interfaith Community Services: (520) 297-6049 icstucson.org • Pima County Community Action Agency: (520) 724-2667 pima.gov/887/Community- Assistance-Division • The Salvation Army: (520) 792-1111 salvationarmyusa.org/az/tucson Not Sure Where to Start? Try Neighbor Connect If you’re unsure where to start, TEP’s Neighbor Connect is a great first step. It’s a single online form that connects you with assistance programs and community partners based on your situation. Learn more at tep.com/neighbor-connect
This tool is designed for non-urgent requests. If you need immediate support, contact TEP directly. A Few Easy Ways to Reduce Your Bill Starting Now Financial assistance can help with current balances, but small daily habits can lower future bills: • Set your thermostat a
few degrees higher when you’re away or sleeping. Even small adjustments can reduce cooling costs. • Keep blinds and curtains closed during peak heat to block sunlight. • Switch to LED light bulbs, which use less energy and produce less heat. • Unplug electronics when not in use to avoid “phantom” energy use. TEP also offers rebates on energy-efficient products, including smart thermostats and appliances, that can help reduce long-term costs. The bottom line: Ask for help before things get harder and find which options are available to you. ◆
QUICK REFERENCE: KEY CONTACTS Power AZ / LIHEAP applications: DES A-to-Z Arizona Portal atoz.az.gov LIHEAP helpline: (866) 494-1981 TEP Customer Care: (520) 623-7711 TEP Neighbor Connect: tep.com/neighbor-connect Pima County Community Action Agency: (520) 724-2667 Interfaith Community Services: (520) 297-6049 Primavera Foundation: (520) 395-6420.
July & August 2026, Never Too Late | Page 5
Pima Council on Aging
CAREGIVING Planning for the End: Helping Caregivers Before the Crisis By Deb Seng, Resources and Supports Director Caring for an older adult often means managing medications, attending medical appointments, and making difficult health decisions during times of stress or crisis. One of the most important ways families can prepare for these moments is through end-of-life care planning and the completion of advance directives. Advance directives are legal documents that communicate a person’s healthcare wishes if they are unable to speak for themselves. These documents may include a living will, which outlines preferences for medical treatment, and healthcare powers of attorney, which names someone to make decisions on the individual’s behalf.
treatments. This can reduce caregiver burden and help families focus more on spending meaningful time together. Importantly, advance care planning is not only for people who are seriously ill. Unexpected medical events can happen at any age, but planning becomes especially valuable for older adults managing chronic illness, memory changes, or multiple health conditions. Caregivers are often the people who advocate most strongly for older adults. Encouraging conversations about advance directives is an act of compassion and respect. These discussions may feel uncomfortable at first, but they can ultimately bring peace of mind to both older adults and the people who care for them. Planning ahead does not mean giving up hope. Instead, it means making thoughtful choices today that can ease fear, reduce uncertainty, and honor personal wishes in the future. ◆
For caregivers, advance directives provide clarity and guidance during emotionally challenging situations. Without written instructions, family members may be forced to make urgent medical decisions without knowing what their loved one truly wants. This uncertainty can lead to guilt, family conflict, and increased stress during an already difficult time. Having conversations about values, beliefs, and healthcare preferences before a crisis occurs allows caregivers to feel more confident and supported. Advance directives help ensure that medical care aligns with the older adult’s personal wishes, whether those wishes involve aggressive treatment, comfort-focused care, or specific cultural or spiritual practices. Advance directives also improve communication between families and healthcare providers. When documents are completed and accessible, medical teams can better understand the patient’s goals of care and avoid unnecessary confusion or unwanted
My grandpa is in the early stages of dementia... It’s a lot to manage with my school, work, and other responsibilities, but I have to make sure he’s getting the care and medication he needs…
Connect to trusted caregiver resources today. Visit pcoa.org or call the Helpline at (520) 790-7262.
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Pima Council on Aging
CAREGIVER SUPPORT GROUPS
JULY Thursday, July 2 1:00–2:30 pm VIRTUAL Meeting on Zoom Monday, July 6 1:00–2:30 pm (East) Murphy-Wilmot Library 530 N. Wilmot Rd. Small Meeting Room
Monday, August 17 1:00–2:30 pm (Midtown) Eckstrom-Columbus Library In-Person Meeting 4350 E. 22 nd Street Tuesday, August 18 10:00–11:30 am (North) AARP Arizona 6700 N. Oracle Rd. Suite 331 Tucson, Arizona 85704, Classroom Wednesday, August 19 1:30–3:00 pm VIRTUAL Thursday, August 20 1:00–2:30 pm (East) Kirk-Bear Canyon Library 8959 E. Tanque Verde Rd. Meeting Room
Thursday, July 23 1:00–2:30 pm (East) Murphy-Wilmot Library 530 N. Wilmot Rd. Small Meeting Room Monday, July 27 11:00 am–12:30 pm VIRTUAL Meeting on Zoom
Tuesday, July 28 9:00–10:30 am
Tuesday, July 7 12:00–1:30 pm (Oro Valley) Impact of S. Arizona 15930 N. Oracle Rd. Activity Center Conference Room Monday, July 13 1:00–2:30 pm (Green Valley) Friends Indeed 301 W. Camino Casa Verde, Room C Tuesday, July 14 10:30 am–12:00 pm (Marana) Nanini Library 7300 Shannon Rd. Wednesday, July 15 1:30–3:00 pm VIRTUAL Meeting on Zoom Monday, July 20 1:00–2:30 pm (Midtown) Eckstrom-Columbus Library 4350 E. 22 nd Street, Meeting Room Tuesday, July 21 10:00–11:30 am (North) AARP Arizona 6700 N. Oracle Rd. Suite 331 Tucson, Arizona 85704, Classroom
(Southwest) Tucson Estates 5900 W. Western Way Circle Recreation Center, Board Conference Room AUGUST Tuesday, August 4 12:00–1:30 pm (Oro Valley) Impact of S. Arizona 15930 N. Oracle Rd. Activity Center Conference Room Wednesday, August 5 1:00–2:30 pm (East) City Ward Office 7820 E. Broadway Blvd., Cholla Room Thursday, August 6 1:00–2:30 pm VIRTUAL Meeting on Zoom Monday, August 10 1:00–2:30 pm (Green Valley) Friends Indeed 301 W. Camino Casa Verde, Room C
Monday, August 24 11:00 am–12:30 pm VIRTUAL Meeting on Zoom Tuesday, August 25 9:00–10:30 am (Southwest) Tucson Estates 5900 W. Western Way Circle Recreation Center, Board Conference Room
FOR MORE INFORMATION on support groups or to RSVP for a support group listed here, please contact Support Group Facilitator, Tonetta Clay at tclay@pcoa.org or (520) 305-3405. RSVPs are required for all support groups.
Tuesday, August 11 10:30 am–12:00 pm (Marana) Nanini Library 7300 Shannon Rd.
July & August 2026, Never Too Late | Page 7
Pima Council on Aging
DEMENTIA CAPABLE SOUTHERN ARIZONA
Dementia Capable Southern Arizona in the Community A Memory Café is a welcoming social gathering for individuals living with dementia and their caregivers. It provides a safe, supportive space to enjoy activities and connect with others in a relaxed environment. Cafés help promote social connectedness and foster community for those affected by memory loss. Join our community today! Please visit bit.ly/memory-cafes for café-specific information or to register.
Find a
Near you MEMORY CAFÉ
AARP Memory Café Fridays, July 31 & August 28 10:00—11:30 am AARP Tucson Office 6700 N. Oracle Rd., Suite 331 Tucson, AZ 85704 Alzheimer’s Association Memory Café Wednesdays, July 8 & August 12 421 W. Ina Road Tucson, AZ 85704 Café at the Murphy-Wilmot Library Mondays, July 27 & August 24 10:30-11:30 am Murphy-Wilmot Library 3:00–4:00 pm Beyond Bread Registration not required. Contact Nicole Thomas at (520) 790-7573 ext. 1739 or nthomas@pcoa.org Memory Café at The Katie July 8 & 22, August 12 & 26 10:00–11:00 am Katie Dusenberry Healthy Aging Center (PCOA) 600 S. Country Club Rd. Tucson, AZ 85716 530 N. Wilmot Rd. Tucson, AZ 85710
Casa del Pueblo Memory Café Tuesdays, July 2 & August 6 martes, 2 de julio & 6 de agosto 10:00-11:00 am CPLC Casa del Pueblo 4975 S. Liberty Ave. Tuscon, AZ 85706 Registration requested. Favor de confirmar su asistencia. Contact/ contaco Amee Gonzalez at (520) 310-2915. Memory Café with YWCA Thursdays, July 16 & August 20 jueves, 16 de julio & 20 de agosto 10:00-11:00 am House of Neighborly Services 243 W. 33 rd St. Tucson, AZ 85713 Registration requested. Favor de confirmar su asistencia. Contact/ contaco Maria Ornelas at (520) 596-0115.
Esperanza Memory Café Thursdays, July 9 & August 13 2:00–3:00 pm United Methodist Church Green Valley Posada Life Memory Café Fridays, July 17 & August 2 1:00–2:00 pm La Posada Community Center 780 S. Park Centre Ave. Green Valley, AZ 85614 BILINGUAL/BILINGÜE Casa de Encanto Memory Café Mondays, July 13 & August 10 lunes, 13 de julio & 10 de agosto 10:00-11:00 am CPLC Casa de Encanto 250 N. Silverbell Rd. Tucson, AZ 85745 Registration requested. Favor de confirmar su asistencia. Contact/ contaco Mariana Gutierrez at (520) 310-4516. 300 W. Esperanza Blvd. Green Valley, AZ 85614
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Pima Council on Aging
Upcoming Presentations Memory Loss: Progressions, Behaviors, and Interventions Part 1 Dive into the progression of dementia, the brain changes that occur, and care tips. This presentation is designed for family members and other caregivers. VIRTUAL Thursday, July 16 1:00–2:30 pm Online Zoom presentation Monday, August 10 10:00–11:30 pm Katie Dusenberry Healthy Aging Center (PCOA) 600 S. Country Club Rd. Tucson, AZ 85716 Memory Loss: Progressions, Behaviors, and Interventions Part 2 Take a deeper dive looking at caregiver strategies, common challenges, and approaches to caring for someone with dementia. This presentation is designed for family members and other caregivers. VIRTUAL Thursday, July 30 1:00–2:30 pm Online Zoom presentation Monday, August 17 10:00–11:30 pm Katie Dusenberry Healthy Aging Center (PCOA) 600 S. Country Club Rd. Tucson, AZ 85716
IDEA! Strategy A 3-step strategy to help you figure out why a behavior is happening and how to deal with it. This presentation is designed for family members and other caregivers. VIRTUAL Thursday, August 13 1:00–2:30 pm Online Zoom presentation Monday, August 24 10:00–11:30 pm Katie Dusenberry Healthy Aging Center (PCOA) 600 S. Country Club Rd. Tucson, AZ 85716 End of Life Care Planning When Living with a Dementia Diagnosis Understand end of life care decisions, decision-making authority, and advance directives. VIRTUAL Thursday, August 27 1:00–2:30 pm Online Zoom presentation Monday, August 31 10:00–11:30 pm Katie Dusenberry Healthy Aging Center (PCOA) 600 S. Country Club Rd. Tucson, AZ 85716
Register online at bit.ly/DCSAevents or by scanning the QR code.
FOR MORE INFORMATION on the presentations, please contact Nicole Thomas at nthomas@pcoa.org or (520) 790-7573 ext. 1739.
EnhanceFitness®: Strong and Capable Mondays, Wednesdays & Fridays 1:00–2:00 pm Katie Dusenberry Healthy Aging Center (PCOA) 600 S. Country Club Rd. Tucson, AZ 85716 An interactive fitness program for both those living with memory loss and mobility challenges and their caregivers! EnhanceFitness® is an evidence-based falls prevention and physical activity program specifically designed for older adults. For more information and to register please email DCSA@pcoa.org or call (520) 790-7573 ext.1748 .
Options Counseling Caring for a loved one with memory loss? You are not alone. DCSA offers Options Counseling to help connect you with memory loss screenings, resources, referrals, and support. Call (520) 790-7262 or fill out a request online at pcoa.org/DementiaReferral
July & August 2026, Never Too Late | Page 9
Pima Council on Aging
HEALTHY LIVING
Staying Hydrated & Cool As temperatures soar this summer, it’s more important than ever, especially for people 60 and up, to protect themselves from the heat. Dehydration can sneak up quickly. Here are a few simple tips to keep you feeling your best: • Drink water regularly. Don’t wait until you’re thirsty! Aim for 6–8 glasses a day. • Avoid too much caffeine or alcohol. They can dehydrate you. • Keep a water bottle nearby. Whether you’re gardening, walking, or relaxing indoors. • Eat water-rich foods such as watermelon, cucumbers, and oranges. • Stay cool. Use fans, wear light clothing, and avoid going out during peak heat (10:00 am– 4:00 pm). • If you have pets , keep them indoors and hydrated, too! Free Cooling Centers in Tucson If your air conditioner or swamp cooler is not keeping you cool, the City of Tucson’s cooling centers are open through August 31 from noon to 4:00 pm daily. Cooling centers offer temporary, designated areas for the public to utilize and escape the heat during peak hours. Find a cooling center near you at: pima.gov/2307/Cooling-Centers Need a lift? Get a free ride to a cooling center by calling 2-1-1.
Class Schedule NEW LOCATION Randolph Recreation Center 10:30-11:30 class now at Katie Dusenberry Healthy Aging Center (PCOA) 600 S. Country Club Rd Monday, Wednesday, Friday 10:30–11:30 am Tucson Estates (TENHN) 5900 W. Western Way Circle Monday (Recreation Hall)
EnhanceFitness® Program EnhanceFitness® is developed specifically for older adults, with exercises focusing on four key areas important to your health and fitness: stretching and flexibility, low impact aerobics, strength training, and balance. You can join us no matter what your current level of fitness is because we offer seated, standing and virtual exercise options.
Wednesday, Friday (Multi-Purpose Hall) 10:30–11:30 am
Randolph Recreation Center 200 S. Alvernon Way, Bldg. 1 Monday, Wednesday, Friday 9:00–10:00 am
El Rio Recreation Center 1390 W. Speedway Blvd. Monday, Wednesday, Friday 11:00 am–12:00 pm Udall Park, Carol West Senior Center 7200 E. Tanque Verde Rd. Monday, Wednesday, Friday 11:00 am–12:00 pm Clements Regional Center, Fitness Center 8155 E. Poinciana Dr. Monday, Wednesday, Friday 8:30–9:30 am REGISTER ONLINE AT: bit.ly/PCOAEnhanceFitness Oro Valley Recreation Center 10555 N. La Canada Dr., Oro Valley Monday, Wednesday, Friday 9:00–10:00 am Call (520) 544-1900 to register.
Can’t Attend an In-person Class?
Explore healthy fitness options in the comfort of your own home! Check out our Healthy Tidbits videos online with your phone, tablet, or laptop. Videos range from 15 minutes to an hour and offer instruction on activities including chair yoga, seated cardio, balance, strength exercises, and more. VISIT: bit.ly/HealthyTidbits FOR MORE INFORMATION about EnhanceFitness® classes please contact Cheryl Phillips at cphillips@pcoa.org or call (520) 305-3410.
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Pima Council on Aging
HEAT SAFETY Pima County Summers are Hotter Than Ever Know the Risks • Age slows the body’s ability to regulate temperature • People living with dementia may • Certain medications increase heat sensitivity (diuretics, blood pressure medication, antidepressants, etc.) • No air conditioning=high heat risk indoors (indoor temps can exceed not recognize danger or communicate discomfort
• Take cool showers or sponge baths to lower body temp • Turn off unnecessary lights and appliances, they give off heat • Shade your home with trees, awnings, or outdoor curtains if possible • Stay in touch with neighbors and check in on one another • Get to a cooling center if your home gets too hot. Find a cooling center near you at: pima.gov/2307/Cooling-Centers
100°F, especially in mobile homes or older buildings) • Power outages are more likely during heat waves Tips for Keeping Cool • Close blinds and curtains during the day to block out sunlight (use reflective shades or thermal curtains if possible) • Don’t use fans if indoor temps are over 95°F, they can make you hot- ter, not cooler • Hang a wet towel in front of fan (if below 95°F) for evaporative cooling
HEAT STROKE
HEAT EXHAUSTION
VS.
Heat exhaustion is the body’s response to an excessive loss of water and salt, usually through excessive sweating.
Heat stroke is the most serious heat-related illness. It occurs when the body can no longer control its temperature. Heat stroke can cause permanent disability or death if the person does not receive emergency treatment.
WHAT TO LOOK FOR
WHAT TO LOOK FOR
Pulse: Rapid/ Weak pulse
Loss of consciousness
Pulse: Rapid/ Strong
Faint/Dizzy
Body: Temperature above 103°/ Red/Hot/Dry
Excessive sweating
Body: Cool/ Pale/Clammy
No sweating
WHAT TO DO
WHAT TO DO
ACT FAST, and then get medical help right away if the person is throwing up or if symptoms worsen or last longer than 1 hour. Have the person take small sips of water.
CALL 9-1-1, then ACT FAST and take immediate action to cool the overheated person while waiting for emergency treatment. Do NOT give the person anything to drink.
ACT FAST
Take immediate action to cool the overheated person: • Move the person to a cooler place • Loosen clothing and remove extra layers • Put them in a cool shower/tub of water or a cool shower • Place ice packs or cold, wet towels on the person
pima.gov/heat
July & August 2026, Never Too Late | Page 11
Pima Council on Aging
ENDING LIFE WELL
MEDICARE
Financial and Estate Planning: Getting Your Affairs in Order By Deb Seng, Resources and Supports Director
The primary purpose of estate planning is to protect assets, reduce legal complications, and ensure that property and finances are distributed according to a person’s wishes. Estate planning can also help families avoid unnecessary conflict and confusion after a loved one’s death. While these two types of planning are different, they work best when completed together. End-of-life care planning protects a person’s healthcare wishes and dignity, while estate planning protects financial security and legal affairs. Together, they create a more complete plan for the future. Families often avoid these conversations because they can feel uncomfortable or emotional. However, planning ahead can provide tremendous peace of mind for both older adults and caregivers. Clear communication today can prevent confusion, stress, and conflict later. Taking time to discuss healthcare preferences and organize legal and financial documents is an act of care for loved ones. It allows families to focus less on difficult decisions during a crisis and more on supporting one another through life’s transitions with clarity, compassion, and confidence. ◆
Upcoming Medicare Presentations Wednesdays July 22 & August 22 2:00–5:00 pm Murphy-Wilmot Library Topics include: • Understand the difference between Original Medicare and Medicare Advantage. • Learn about Medigap and Prescription Drug Plans. • Questions to ask before enrolling. • How and when to enroll. • Learn about Medicare Savings Programs and getting help with paying Part B premium and/or Part D drug costs for those who qualify. • How to find plans that offer the lowest cost for prescriptions you take. 530 N. Wilmot Dr. Tucson, AZ 85710 REGISTRATION REQUIRED visit Medicare2026-Murphy WilmotLibrary.eventbrite.com or call (520) 546-2011 to register.
Many people assume that end-of-life care planning and estate planning are the same thing, but they serve very different purposes. Both are important parts of preparing for the future, especially for older adults and their families, yet each focus on different decisions and responsibilities. End-of-life care planning centers on healthcare choices and personal wishes during serious illness or at the end of life. This process helps individuals communicate the kind of medical care they would or would not want if they become unable to speak for themselves. It often includes advance directives like a living will, and the appointment of healthcare powers of attorney. These conversations may address preferences about life support, pain management, hospice care, spiritual practices, and quality of life. The goal is to ensure that medical care reflects the individual’s values and wishes while reducing stress and uncertainty for family caregivers during difficult times. Estate planning, on the other hand, focuses on financial and legal matters after a person becomes incapacitated, or dies. Estate planning may include creating a Last Will and Testament or establishing a Living Trust, assigning financial powers of attorney, naming beneficiaries, and organizing important financial documents.
We are grateful for the generous support provided by the Shaaron Kent Endowment held at the Community Foundation for Southern Arizona.
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Pima Council on Aging
NO MORE PARTY OF ONE
ALTCS Workshops Join us for a workshop to learn about the Arizona Long Term Care System (ALTCS). Discover what ALTCS is, the eligibility requirements, and the range of services available once enrolled. This workshop is an excellent starting point for anyone considering ALTCS for themselves or a loved one.
FOURTH WEDNESDAY OF EACH MONTH Location may be subject to change. Eventbrite registration will reflect the most up-to-date location information. Please join us in person Date: July 22, 2026 Time: 2:00–4:00 pm Location: The Katie, 600 S. Country Club Rd. Please join us on Zoom from your computer, tablet, or phone Date: August 26, 2026 Time: 2:00–4:00 pm Registration is required for both the in person workshop and online webinar. TO REGISTER , go to bit.ly/ALTCSWorkshop or call (520) 929-7197.
6 Community Lunch sites in metro Tucson and Green Valley 60 years or older and tired of dining alone? Want to get out of the house and enjoy a satisfying lunch while making friends? TRY COMMUNITY LUNCHES $2 TO $3 A MEAL! REGISTRATION REQUIRED Please call for mealtimes, to reserve a meal, and for days and hours of operations. Armory Park Center 220 S. 5 th Ave., Tucson (520) 791-4070 Casa De Encanto 250 N. Silverbell Rd., Tucson Freedom Recreation Center 5000 E. 29 th St., Tucson (520) 791-4969 La Posada Community Center 780 S. Park Centre Ave., Green Valley · (520) 393-6814 William M. Clements Center 8155 E. Poinciana Dr., Tucson (520) 791-5787 (520) 310-6716 Casa De Pueblo 4975 S. Liberty Ave., Tucson (520) 310-2915
FOR MORE INFORMATION Please visit bit.ly/PCOAmeals or call the PCOA Helpline at (520) 790-7262.
July & August 2026, Never Too Late | Page 13
Pima Council on Aging
PIMACARE AT HOME
Veterans Independence Plus (VIP) Helping Veterans age at home with choice and voice By Yadira Mosqueira, Program Administrator PimaCare at Home & Veteran Directed Care For many older adults the ability to live safely and comfortably at home is deeply important. The Veterans Independence Plus (VIP) Program helps make that possible by providing Veterans with the support they need to remain independent while receiving personalized care and control over the long term care services needed. What Makes VIP Different? Unlike traditional care programs that may require individuals to move into nursing homes or assisted living facilities, VIP empowers Veterans to remain in their own homes, surrounded by family, friends, and beloved pets.
The program is based on the Veteran Directed Care (VDC) model, a partnership between the U.S. Department of Veterans Affairs and Aging and Disability Network Agencies. This approach puts Veterans in control of their care decisions, giving them the freedom to choose the services, caregivers, and schedules that best fit their individual needs, preferences, and lifestyles based on a budget approved by the VA. Customized Care That Puts Veterans in Control With guidance from VIP Coaches at PimaCare at Home, Veterans partici- pate in a comprehensive assessment and work together to create a personalized care and spending plan centered around their goals and priorities. This flexible, person-centered approach allows Veterans to receive care in ways that feel familiar, comfort- able, and empowering. Services That Help Veterans Stay Comfortable and Connected VIP supports a wide
• Help with nutrition and household upkeep • Mobility aids and items that support daily living • Opportunities for social engagement and connection Proven Benefits for Veterans and Families The impact of Veteran Directed Care has been significant. Veterans participating in programs like VIP often: • Experience fewer hospital admissions and emergency room visits • Spend less time in inpatient care settings • Report very high satisfaction with their caregivers and services Without programs like VIP, many participating Veterans might otherwise require nursing home care. Instead, they are able to enjoy greater comfort, independence, and quality of life at home — benefiting both Veterans and their families. Expanding Support Across Arizona Since 2018, the Pima Council on Aging has expanded access to VIP services throughout Southern and Northern Arizona in partnership with local agencies and community organizations. Today, the program supports more than 85 active participants, with many more Veterans and families served since its launch. This growing network continues to connect Veterans with meaningful resources that support aging with dignity and choice.
range of services designed to help Veterans maintain both independence and quality of life, including: • Personal care and homemaking assistance • Respite care for family caregivers • Caregiver training and support
PCOA case manager, Ben works with veteran, Raymond in his home during the program onboarding process.
Page 14 | July & August 2026, Never Too Late
Pima Council on Aging
Honoring Veterans Through Independence and Choice
VIP reflects a strong commitment to honoring Veterans’ service by supporting their independence as they age. The program offers Veterans the opportunity to continue living according to their own wishes in familiar surroundings, connected to the people and communities they value most. Veterans, family members, and caregivers interested in learning more about the VIP program and available services are encouraged to connect with VIP Coaches and local VA for additional information. ◆ Are You Interested in Becoming a Direct Care Worker (DCW)? Become a DCW in as little as 3 days! Direct Care Workers provide non-medical services such as personal care (hygiene, grooming and helping with elimination needs), light housekeeping, nutrition assistance, and physical support and assistance as necessary. The Direct Care Worker class includes classroom lecture and skills lab training. Successfully completing PimaCare at Home’s state-approved training and testing program qualifies you to become a Direct Care Worker in as little as three days! UPCOMING COURSES: JULY Monday, July 6-Wednesday, July 8 or AUGUST Monday, August 3-Wednesday, August 5
PCOA case manager, Cindy with veteran, Kirk during a quarterly visit.
INDIVIDUALIZED CARE Every individual deserves personalized care and attention. We provide tailored support to meet the unique needs of your loved ones, ensuring their comfort and well-being.
Take the First Step Toward Safer Aging Schedule your FREE in-home assessment.
9:00 am–5:00 pm Katie Dusenberry Healthy Aging Center (PCOA) 600 S. Country Club Rd. Tucson, AZ 85716 REGISTER TODAY: bit.ly/DirectCareWorkerTraining
(520) 305-3445 · pimacareathome.com
July & August 2026, Never Too Late | Page 15
Pima Council on Aging
More Than a Helping Hand: How Volunteers Strengthen PCOA From the Inside Out When most people picture a volunteer, they imagine someone giving a few hours of their time. What they don’t always see is everything that volunteer makes possible: the caregiver who finally understands her Medicare options, the front desk that stays covered during a lunch rush, the staff member freed up to solve a harder problem. At PCOA, volunteers are not extra hands. They are part of how the work gets done. Tom Stoffel, who counsels Medicare beneficiaries, puts it simply. “Volun - teering at PCOA has come with two recurring rewards: the privilege of meeting heroic caregivers and the benefit of consistently getting more than I give.” His colleague Susan Lockridge describes the same pull. “It is very fulfilling to work with people who are caregivers for the people they love and still maintain a positive attitude and are kind and supportive of each other. An added bonus is learning about the fantastic array of services PCOA provides to the community. VOLUNTEERS
Being a volun- teer for PCOA is a constant learning experience.”
“The benefits to yourself and those you help will change your perspective on what is possible.” – Rosemarie Godbe, Volunteer
That spirit shows up
most clearly in our Medicare
every income level, from those who need help covering their premiums to those navigating high-income coverage rules. This group is how PCOA extends its reach, meeting more people in more corners of the community and helping each one make a fully informed decision about their healthcare. The same generosity shows up the moment you walk through our doors. Two of the first faces visitors meet belong to Monica Weiss and Marcia Roberts, who volunteer at our front desk. Warm and welcoming, they greet every visitor and client with respect, making sure that anyone who comes in feels seen and at ease. That first impression matters more than it might seem. For an older adult or caregiver arriving with questions, worry, or uncertainty, a kind greeting can be the difference between feeling like a number and feeling genuinely cared for. There is a practical side to that warmth, too. Once settled into the role, a front-desk volunteer like Monica or Marcia can cover lunch breaks so staff are no longer pulled from their own work to provide coverage. That same support gives our front-desk team a chance to step away from constant interruptions and focus on other
counseling program. PCOA has 18 volunteer Medicare counselors whose service ranges from one year to twenty. Everyone is trained and certified through the State Health Insurance Assistance Program, known as SHIP, to provide counseling free of any sales pressure or bias. They keep that knowledge sharp through in-house training every month, because Medicare rules rarely sit still. What sets these counselors apart is who they are. They are Pima County residents and your neighbors, and nearly all of them are long-time Medicare beneficiaries themselves. They have lived the decisions they now help others make. They have read the fine print, weighed the trade-offs, and asked the same questions newcomers ask. That lived experience makes them uniquely suited to guide people through one of the most consequential choices of later life. They counsel beneficiaries at
“Volunteering at PCOA has come with two recurring rewards: the privilege of meeting heroic caregivers and the benefit of consistently getting more than I give.” – Tom Stoffel, Volunteer
Page 16 | July & August 2026, Never Too Late
Pima Council on Aging
Volunteers are at the heart of PCOA’s mission, contributing their time, energy, and compassion to support older adults across Pima County. We know that their impact is immeasurable. From offering companionship and assisting with daily tasks to providing Medicare guidance and more, their dedication helps older adults maintain independence, dignity, and quality of life. Within the Neighbors Care Alliance (NCA), volunteers play a particularly vital role. Last year, NCA volunteers contributed an extraordinary 75,525 hours of service. According to the State of Arizona, each volunteer hour is valued at $33.70, translating to an incredible $2.5 million worth of support. This contribution not only makes a profound difference in the lives of those we serve but also saves Pima County a significant amount in worker hours. VOLUNTEER IMPACT
assignments. As they take on routine tasks, they free staff to handle the issues that truly require a staff member’s attention. This is the part of volunteering that rarely makes the headlines but matters enormously: capacity. National research backs up what our team sees every day. According to 2025 research from the Urban Institute, three in four nonprofit organizations say volunteers are important to their operations, and nearly a quarter are entirely dependent on them. Volunteers are not a way to cut corners. Their real value lies in amplifying an organization’s mission rather than replacing paid staff, and nonprofits with well-integrated volunteer programs report higher client satisfaction, stronger community engagement, and greater fundraising success. But the people who give that time will tell you the rewards run both directions. They walk away having learned something, having met someone, having mattered. That is the quiet truth of volunteering at PCOA. Our staff gain time and focus. Our clients gain a knowledgeable neighbor who has walked the same road. And our volunteers, in Tom’s words, keep getting more than they give. If you have ever thought about giving your time this way, we would love to hear from you. Whether you picture yourself counseling beneficiaries through Medicare, welcoming visitors at the front desk, or lending your skills behind the scenes, there is a place for you here. Visit pcoa.org to explore current volunteer opportunities and find the role that fits you best. ◆
75,525 HOURS VOLUNTEERED
$ 33.70 VALUE PER VOLUNTEER HOUR
$ 2.5M WORTH OF SUPPORT
x
=
Through tasks like providing transportation, assisting with errands, offering companionship, and much more, our volunteers are essential to ensuring older adults can continue to live safely and with dignity in their homes. This commitment underscores the power of community and the indispensable role volunteers play in aging services. We extend our heartfelt gratitude to every volunteer for making a lasting difference in the lives of thousands of older adults in our community.
July & August 2026, Never Too Late | Page 17
Pima Council on Aging
NEIGHBORS CARE ALLIANCE
At Voyager RV Resort, Neighbor to Neighbor is built on a simple idea: people thrive when they stay connected. What began as a way to help residents remain independent has become something even more meaningful: a community where both those receiving help and those providing it are enriched. Our volunteers often tell us they receive as much as they give. For many, retirement can leave a gap once filled by careers, busy schedules, and daily responsibilities. Volunteering restores a sense of purpose. A ride to a medical appointment may seem small, but for both driver and passenger, it often becomes an hour of laughter, conversation, and friendship. Those connections matter. Loneliness doesn’t discriminate; it touches volunteers and clients alike. Every relationship starts with listening. We spend at least an hour getting to know each new volunteer and client, learning their needs, interests, and personalities. That thoughtful approach helps us create meaningful matches, especially for friendly visits. Sometimes the goal is practical such as transportation, errands, or meal delivery. Other times, it’s helping someone reclaim a piece of themselves. One resident, an avid reader, thought poor eyesight had ended a lifelong passion. A volunteer introduced her to audiobooks and helped her navigate the technology. Now she once again enjoys stories every day. Another People Thrive When They Stay Connected
At its heart, Voyager Neighbor to Neighbor isn’t really about services. It’s about people helping people, friendships taking root, and a community ensuring that no one has to navigate aging alone. ◆ Questions can be directed to Program Coordinators Jennifer Stock and Lori Schneider at (520) 474-0596 or VoyagerNtoN@gmail.com FOR MORE INFORMATION visit nca.pcoa.org or call Christina Walker, PCOA Volunteer Services Program Manager at (520) 258-5062. areas, and each is independently organized. Pima Council on Aging serves as the program administrator and provides tools to build infrastructure, volunteer training, opportunities for networking, access to community resources, and mileage reimbursement. NCA weaves a stronger, more compassionate social fabric one ride, call, or visit at a time. Does your neighborhood have an informal neighbors-helping-neighbors program that would benefit from support? If not, would you like to learn how you can start one? Neighbors Care Alliance (NCA) is a network of neighborhood volunteer programs with a shared mission of helping older adults thrive safely in their homes for as long as possible. The programs serve specific geographic
volunteer regularly sits with a gentleman living with dementia, giv- ing his wife precious time to shop, attend appointments, or simply rest. These moments may seem ordinary, but they can be life-changing. We also lend medical equipment, provide meal boxes, and organize home-cooked Sunday dinners for homebound residents, those recovering from hospitalization, or neighbors adjusting to life after the loss of a spouse. Often, a warm meal delivers more than nourishment, it reminds someone they are not alone.
Voyager volunteers.
Many clients tell us they would not be able to remain in their homes without this support. While some eventually transition out of the program, the relationships endure.
Page 18 | July & August 2026, Never Too Late
Pima Council on Aging
Find a Program Near You Amphi Volunteers in Service Serving older adults (55+) who reside within the boundaries of Fort Lowell and Roger Roads, and Oracle Rd. and First Ave. Civano1 Neighbors Helping Neighbors Providing support to older adults residing in the Civano 1 Neighborhood at 10501 E. Seven Generations Way. Corona Cares Serving older adults who reside in Corona de Tucson Fire District between Dawn Rd. on the north and Camino Aurelia on the south, Ocotillo on the west and Wentworth Rd. on the east. Providing support to older adults 55+ who reside between Grant Rd./Tanque Verde Rd. on the north and Irvington Rd. on the south, and Swan Rd. on the west and Houghton Rd. on the east. Impact of Southern Arizona www.impactsoaz.org Serving older adults with meal delivery residing in northwest Pima County including Oro Valley and Catalina. Interfaith Community Services www.icstucson.org Serving older adults and people with disabilities in Pima County. (Please visit the ICS website to determine if your neighborhood is included). Ironwood to Goret Neighborhood Connections Ironwood Hill Dr. to the south, Goret Rd. to the north, Lloyd Bush Dr. to the west, and Grannen Rd. to the east. Also includes: Gregory Dr., Buck Ln., N. View Crest Dr., and W. Canyon Ln. Eastside Neighbors Volunteer Program www.tucsonenvp.com
Iskashitaa Refugee Network www.iskashitaa.org Providing support to older adult refugees throughout Pima County. Harvesting and gleaning unwanted produce and distributing to community partners and residents. Junction Connection (Robles Junction) Serving older adults, primarily with transportation, residing in Robles Junction between Mile Wide Rd. and Britten Ranch Rd. and Coleman Rd. and Kinney Rd. La Cholla Hills Neighbors Care Program Serving older adults in La Cholla Hills Serving older adults in Campus Farm, Limberlost, Rillito Bend, Mountain View, Richland Heights East, Richland Heights West, Winterhaven, Hedrick Acres, Mountain/1 st , Samos, Campbell/Grant and Jefferson Park Neighborhoods. Mobile Meals of Southern Arizona www.mobilemealssoaz.org Serving special diet meals to homebound individuals who are unable to cook and have special dietary needs. Service area includes City of Tucson, Green Valley and Sahuarita. Old Fort Lowell Live At Home www.oldfortlowellliveathome.org Serving older adults and individuals with disabilities who reside within the neighborhood. Lend-A-Hand www.lahseniorhelp.org boundaries of the Old Fort Lowell Neighborhood, which encompasses the area of Swan Rd. to the Pantano Wash and the Rillito River to Grant Rd.
Picture Rocks Neighbors Helping Neighbors Serving older adults in the Picture Rocks area between Mile Wide Rd. to the south, W. Magee Rd. to the north, N. Anway Rd. to the west, and the Tucson Mountains to the east. Resources in Vail – Greater Vail Serving older adults who reside in the area that makes up the Vail School District: Irvington Rd. on the north, Sahuarita Rd. on the south, South Wilmot Rd. on the west, and Pima County border on the east. Sabino Vista Circle Neighbors Helping Neighbors Community Resources www.resourcesvail.org Serving older adults within the Sabino Vista Townhouse Community (southeast corner of Sabino Canyon Rd. and Cloud Rd.). Seniors Thriving in Arivaca (STAR) www.arivacahr.com/star Serving the residents of Arivaca. Southern Arizona Senior Pride Community Cares – Tucson www.soazseniorpride.org Supporting older adults in the LGBTQI+ community within the Tucson City Limits. Tucson Estates Neighbors Helping Neighbors Serving older adults who reside in the Tucson Estates Community which is east of Kinney Rd. and west of Sarasota Blvd. Valley Assistance Services www.valleyassistanceservices.org Serving adults 55+ and adults with disabilities. Support area includes Sahuarita, Green Valley, Amado, Arivaca,
Park West Neighbors Helping Neighbors
Tubac, and Tumacacori. Voyager Neighbor to Neighbor Program
Serving older adults and people with disabilities who live in the Park West Mobile Home Community at 3003 W. Broadway Blvd.
July & August 2026, Never Too Late | Page 19 Serving older adults who reside in the Voyager RV Resort, The Cove Homes, The Bay Homes, and The Crossing Homes.
Pima Council on Aging
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