Director of Estates and Campus Services


We believe that our world-changing research produces the highest quality teaching and you will inspire us to go further.




03 Introduction from Registrar and Chief Operating Officer, Dave Hall

04 The University of Leicester 06 Structure and Governance 08 The Role 10 Living in Leicester 12 How to apply


Introduction from Registrar and Chief Operating Officer, Dave Hall

Dear Applicant ,

Thank you for your interest in the role of Director of Estates and Campus Services role at the University of Leicester .

The University has a truly global outlook , and is one of the UK ’ s leading research intensive universities , ranked in the top ten based on citation evidence . Our research awards are on target to grow by 65% over the next three years and we have established a suite of research institutes that are driving our ambition to improve even further . This spirit of discovery underpins our transformative teaching and we are proud of our strong reputation of widening participation . We are about to embark on a multimillion pound programme of investment in our infrastructure to modernise the campus and transform the learning and living environment for both students and staff .

The Director of Estates and Campus Services is a crucial appointment and will play a significant role in our future success .

The postholder will play a pivotal role in helping to shape the future of the University by leading the development of the University ’ s physical environment in order to support the University ’ s Strategic Plan . The role will preserve the special character of our University while transforming the facilities to deliver a welcoming and cohesive campus experience – and establish a distinctive and high - quality environment that fosters collaboration and achievement . The Director will lead and manage a broad portfolio, including estates strategic planning, capital development (including a campus masterplan investment currently estimated at £500m), asset management and compliance, organisation-wide health and safety, and campus and commercial services. We are seeking an exceptional leader and role model with a deep knowledge and track record of managing a dynamic and complex estate , who also has the capacity to contribute to a wide range of leadership and management issues within professional services and the wider University , displaying the ability and desire to work beyond their core area of expertise . This role represents an exciting opportunity for an ambitious individual to take up an influential leadership role at the heart of a successful , ambitious and growing organisation , playing a key role in influencing our reputation .



THE UNIVERSITY We have a proud history, founded in the aftermath of World War I as a living memorial to those who lost their lives in the Great War. Our motto – Ut Vitam Habeant, ‘so that they may have life’ – reflects our values to do justice to the hopes and expectations of those on whose shoulders we now stand, striving to make a difference in everything that we do.

We play a vital part in the UK’s most multicultural city as a major employer, and as an investor and supporter of music, art, sport and culture. There are more than 180,000 graduates from the University today, many of whom choose to stay in the city and region long after they graduate. We are committed to helping our city meet its environmental, social and educational ambitions and our Strategic Plan reflects our aims to raise the University’s profile and contribution to society on a regional, national and international stage. During 2015/16 we delivered over 500 outreach activities engaged across all age ranges. Our students contributed approximately 40,000 volunteering hours to local and global communities.

We have a proud history, founded in the aftermath of World War I as the UK’s only living memorial to those who made sacrifices in the Great War. Our motto – UT Vitam Habeant, ‘so that they may have life’ – reflects our values and our aim of striving to make a difference in everything that we do. While proud of our heritage, Leicester is a university that keeps an eye on the future. Today, our University is a global player in education and research, adapting to changing landscapes and seizing opportunities to shape the future. We work closely with local schools and colleges in all aspects of education including teacher training. We are committed to creating access for anyone with the talent and determination to succeed in their studies, regardless of background. Our spirit of discovery is about imaginative new thinking. Our research has wide-ranging impacts on society, health, culture, and the environment, with 75% judged to be internationally excellent. Whether it’s our revolutionary work in DNA fingerprinting, the discovery of Richard III or breakthroughs in the treatment of degenerative diseases, we demonstrate education and knowledge to be a power for good.

PLEASE VISIT: Strategic Plan

The Annual Report and Financial Statements




UNIVERSITY LEADERSHIP TEAM Chaired by the President and Vice-Chancellor, the ULT is responsible for steering and supporting the strategic direction of the university. The membership of the ULT consists of the President and Vice-Chancellor, Deputy Vice-Chancellor, Registrar and Chief Operating Officer, Pro- Vice-Chancellor (Student Experience), Pro-Vice-Chancellor, (Research and Enterprise), the three Pro-Vice-Chancellors and Heads of College, Director of Human Resources, Director of Finance and the Chief Marketing and Engagement Officer. ULT are advised on key issues, challenges and opportunities by the UEB which is a monthly meeting of all heads of academic departments and professional services. UEB makes sure that decisions taken by the ULT are informed by departmental and professional service area perspectives, providing a coherent, distributed leadership team to support the effective delivery of the University Strategic Plan. The Deputy Vice-Chancellor is a vital and key member of ULT; the Deputy Vice-Chancellor line manages the three Heads of College and provides leadership and coordination of both ULT and UEB, deputising for the President and Vice- Chancellor as is necessary and appropriate.

With around 4,000 staff and more than 20,000 students representing 115 nationalities, the University of Leicester benefits from the rich diversity and talent of our University community. Our staff work across three colleges and professional service areas; this enables us to work across disciplines, bringing innovative, collaborative approaches to our research and teaching. The University is governed by Council and Senate. It is led by the University Leadership Team and chaired by the President and Vice-Chancellor. Academic disciplines are organised into three colleges, each of which is divided into a number of departments and schools. Each college is led by a Pro-Vice-Chancellor and Head of College, who also sits on the University Leadership Team (ULT) and University Executive Board (UEB). The University’s Professional Services work in partnership with academic staff to enable and support the mission of the University. Council is the University’s overarching governing body, responsible for taking all final decisions on matters of fundamental concern to the University, including our academic mission and strategic direction. The University’s principal ‘academic board’ is Senate, which is the custodian of the institution’s academic integrity and responsible for directing and regulating the academic work of the University.




THE COLLEGE OF SOCIAL SCIENCES, ARTS AND HUMANITIES The College is headed on an interim basis by Professor Henrietta O’Connor, and is responsible for approximately 12,000 students, nearly one third of which come from overseas, and 800+ staff. The College includes a wide range of social sciences and arts disciplines, and supports a variety of interdisciplinary work. The College’s dynamic environment emphasises a collegial atmosphere among academic staff and research students which has allowed for the formation of innovative research groups and high-impact research projects. THE CORPORATE DIVISIONS The Corporate Divisions are led by Dave Hall, Registrar and Chief Operating Officer, comprising of c. 1,500 staff. The Corporate Divisions include:- • Division of Estates & Campus Services • Division of External Relations • Division of Finance • Division of Human Resources • Division of IT Services • Division of Library, Learning & Information Services • Division of Research & Enterprise • Division of Student & Academic Services • Legal Services

The College, headed by the Pro-Vice-Chancellor, Head of College and Dean of Medicine, Professor Philip Baker, is a thriving community of academic expertise based in laboratory, clinical, health and social science settings. The College has nearly 1,000 staff and approaching 4,000 students in its three schools, which cover the broad spectrum of biological, medical and human sciences. Based in some of the newest purpose-built scientific accommodation in the country, the College offers a wide range of courses and expertise, with quality recognised throughout the scientific community. The College continues to attract new research grants and awards, new colleagues, partnerships with the NHS, industry and the public sector. The annual research income is more than £30 million. The College, headed by Professor Paul Monks, comprises seven research-led departments: Chemistry, Engineering, Geography, Geology, Informatics, Mathematics and Physics and Astronomy. Together, these departments teach approximately 4000 students, undertaking diverse programmes of study, from human geography through a range of laboratory-based subjects to engineering. They also generate more than a third of the University’s research income. Although each department has a distinct identity, there are a number of major interdisciplinary research activities, typified by centres in Space Research, Climate Change Research, Mathematical/Computational Modelling and Advanced Microscopy. Researchers within the College have international reputations and collaborations with researchers throughout the world, making it an exciting environment for both research and teaching. THE COLLEGE OF SCIENCE AND ENGINEERING



Salary: Location:

Competitive Leicester Registrar and Chief Operating Officer Permanent full-time appointment

Post Responsible To: Contract Information:


The Director of Estates and Campus Services will play a pivotal role in helping to shape the future of the University by leading the development of the University’s physical environment in order to support the University’s Strategic Plan. The role will preserve the special character of our University while transforming the facilities to deliver a welcoming and cohesive campus experience – and establish a distinctive and high-quality environment that fosters collaboration and achievement. The Director will report to the Registrar and Chief Operating Officer and work closely with the Deputy Vice-Chancellor and Director of Finance. The role holder will provide strategic advice and guidance to the Capital Strategy Group and the University Leadership Team (ULT). Through the Director of Campus Services, the Director will also be responsible for the delivery of efficient and effective support services, and for developing the commercial strategies that underpin our residential and commercial offers. The remit of Estates and Campus Services encompasses a broad portfolio, including estates strategic planning, capital development (including a campus masterplan investment currently estimated at £500m), asset management and compliance, organisation-wide health and safety, and campus and commercial services. The new Director will be an exceptional leader and role model with a deep knowledge of managing a dynamic and complex estate. They will also require commercial acumen and to be an excellent negotiator, experienced in dealing with external partners and contractors. The Director will contribute to a wide range of leadership and management issues within professional services and the wider University, displaying the ability and desire to work beyond their core area of expertise. Possessing the qualities to succeed in a highly complex research intensive University, they will model personal authority, an ability to build trust, and collaborate effectively with diverse groups and individuals across the University.

The role provides a rare and wide-ranging opportunity to actively contribute to the development of a dynamic and innovative organisation that is committed to delivering its Strategic Plan.

Job Purpose:

The Director of Estates and Campus Services is responsible for shaping the University’s physical environment by focusing on developing and delivering the capital and campus masterplan, ensuring that the physical environment is effectively utilized, safe and appropriately maintained, and leading a diverse portfolio of customer focused campus and commercial services.


Principal Accountabilities:

• Leading and developing the University’s strategic estate planning process to ensure that the Estates Strategy is aligned with the overarching Strategic Plan for the institution; • Leading and developing the Estates and Campus Services Division to ensure that it is appropriately organised and its staff are properly trained and well-motivated to meet the challenging demands made on the Service; • Ensuring that the estate is fit for purpose and the University community is making optimal use of the available facilities and space; • Working closely with senior management colleagues to advise on the evolution of the Estates Strategy and the Capital Programme through the delivery of the Estates Masterplan; • Overseeing the implementation of major capital projects through the application of professional project management standards and techniques; • Developing the customer-centred approach to the estate management function, ensuring appropriate processes are in place to facilitate clear lines of communication with internal and external customers; • Supporting the business and trading activities of the University, including conferences, delivering the vision of the retail and catering partnership and the residential estate strategy, by providing line management to the Director of Campus Services • Applying risk management techniques at strategic and operational levels to underpin delivery of objectives; • Working with and maintaining effective relationships with key partners and stakeholders including, the NHS, local councils (including the planning authorities), local conservation groups, private sector developers, construction companies and consultants. Key Relationships: The Director of Estates and Campus Services will work closely and collaboratively with fellow Directors and ensure a two-way exchange of information and business intelligence in support of the achievement of shared projects and business objectives. Internal and external relationships include: President and Vice-Chancellor The post interacts frequently with the President and Vice-Chancellor, particularly in relation to campus and capital planning, and the development of new University initiatives. Registrar & Chief Operating Officer (COO) The Registrar is secretary to Council and leads the University’s Professional Services; the role reports to the Registrar and COO. Deputy Vice-Chancellor The Deputy Vice-Chancellor leads on planning and chairs the Capital Strategy Group. The Director and their team will work closely with the Deputy Vice-Chancellor on resource allocation and capital planning. Pro-Vice-Chancellors (PVCs) The Director works closely and collaboratively with the PVCs to develop and implement strategy. A PVC leads each of the three academic colleges and holds thematic responsibilities for Research, Internationalisation and Student experience. Directors of Professional Services & Directors of Operations The role is an important member of the Registrar’s team and works collaboratively with that team to manage and deliver the work of Professional Services; the relationship with the Director of Finance is key to effective delivery of the Estates and Campus Services portfolio.


Council Council is the governing body of the University. The role works with, and advises, members of Council, the committees of Council and the University executive on all matters relating to the Estates and Campus Services. Company Boards A number of commercial operations in the Campus Services portfolio are overseen by board structures for Retail/Catering, Residences and Conferencing. The Director of Campus Services is a board member representing the Estates and Campus Services team alongside the Director of Finance and other Directors. External External relationships are an increasing important element of the role, particularly in relation to the NHS, City Council and Mayor, and the wider HE and property networks.



Experience, Knowledge and Qualifications:

• Experience and track record in a senior estates/property/facilities leadership role with experience of initiating, developing and delivering estates and commercial strategies to support an organisation’s institutional strategy. • Senior level leadership experience gained within a large, complex organisation with a track record for successfully inspiring and leading a large-scale, in-house staff cohort ranging from senior managers to operational professionals. • Track record of leading a large-scale capital development programme across a diverse and technically complex estate portfolio. • Proven experience in programme management with up-to-date knowledge of best practice in project delivery and project management • Experience of leading a diverse range of services/activities such as asset management and compliance, facilities management, health & safety etc • A demonstrable track record of introducing change and innovative ways of working • Sound experience of financial planning and budget management • Knowledge and preferably experience of working with external partners on the realisation of property strategies • Degree level qualification or professional membership in a relevant field Skills, Abilities and Competencies: • Excellent written, oral and presentation skills; able to act as an effective ambassador for the University and build partnerships with external parties at a local, regional, national and international level • Ability to exert influence at senior levels and achieve results • Ability to think strategically and laterally • The ability to understand higher education planning and funding • A commitment to the University’s ideals, values and mission The post-holder will uphold and demonstrate our ‘VITAL’ core service values in day-to-day working: Valuing People We respect, trust and appreciate our people. We recognise others’ achievements and our own. We celebrate success. We help everyone achieve their potential. Innovators We have the confidence to solve problems creatively. We are always striving to improve our service. We are resilient, proactive, clear communicators. We nurture a safe environment for innovation. Together We work better when we work together. We collaborate with other stakeholders to share knowledge and best practice. We draw on others’ expertise and create networks to develop new ideas. Accountable We are responsible for our actions. We hold ourselves and others to account and admit our mistakes. We agree what is expected and deliver on our promises. We are responsive and able to demonstrate where we’ve made a difference. Leaders We are confident professionals; we value knowledge and expertise and know when to use them. As leaders, we demonstrate integrity, honesty and transparency. We use our judgement and work well with others across all departments. • An open, participative and transparent style • An energetic, robust and resilient approach • Ability to adapt to fast-changing environment • The ambition to achieve goals and turn vision into reality

LIVING IN LEICESTERSHIRE Leicester, Leicestershire and Rutland are rich in culture, heritage, and leisure activities, from our vibrant multi - cultural city, to the market towns and rural settings. Often described as the heart of rural England, the area features beautiful country villages, the National Forest, great rivers and castles, and a popular cosmopolitan city centre, making it an exciting and diverse place to live and work.

The city benefits from a large number of public parks including Abbey Park and also Victoria Park which is adjacent to the University. Leicester is steeped in history, dating back to the original Iron Age settlement which was to become an important Roman trading centre with a commanding position on one of Britain’s most important routes – the Fosse Way. The growth of manufacturing industry reached its peak in the great hosiery, textiles and footwear enterprises of the 20th century. On Leicester’s doorstep is the National Forest, offering cycling, riding and walkways, adventure activities and some of the most impressive landscapes in the region, including the Charnwood Forest and Swithland Reservoir. To the east is Rutland water, one of the largest man-made reservoirs in Europe, which supports a wide range of water sports. Leicester and the surrounding region offer a wide choice of property to buy or rent. In the city itself, there is a diverse mix of housing and apartments. Both new and older properties, including substantial homes, can be found in leafy parts of Leicester within easy reach of the University. Alternatively, there is property available in the attractive villages and market towns in Leicestershire and Rutland such as Market Harborough and Oakham. House prices are markedly less than those in London.

Leicester is one of the UK’s ten largest cities and represents the largest economy in the East Midlands region. It has a bustling and diverse atmosphere and recent regeneration (to the tune of £3 billion) has made this cosmopolitan city even more exciting. Leicester is home to the state of the art Curve Theatre, as well as large and multi- cultural festivals. It is famous for its diversity, and offers an amazing chance to dive into many different cultural celebrations. Leicester celebrates Diwali (the Festival of Light) with spectacular lights, stunning street parades and dazzling fireworks. It is attended by 35,000 people and is the largest celebration of the festival outside of India. The City also hosts an annual Pride Parade (Leicester Pride), a Caribbean Carnival, and the largest comedy festival in the UK. The University, working in close partnership with city, has been the inspiration behind two of Leicester’s most famous Tourist attractions. The award-winning National Space Centre – the UK’s largest attraction dedicated to space exploration and the Richard III Visitors Centre which retells the dramatic story of the University’s discovery of England’s most infamous King. Leicester is well-known as a sporting capital – hosting the country’s best supported rugby team the Leicester Tigers as well as Leicester City Football Club and Leicestershire County Cricket Club.


© LCFC/Plumb Images



The University is being supported on this recruitment campaign by the search consultancy The Management Recruitment Group (MRG). To arrange a confidential briefing conversation please contact our advisors Ben Duffill ( and Michael Hewlett ( of MRG on 0203 962 9900. Applications should consist of a comprehensive CV (of not more than 4 pages) and a covering letter (of not more than 2 pages). Applications should be sent to


The University of Leicester is committed to positively advancing equality of opportunity.

We participate in a number of equalities initiatives which celebrate good employment practice for the advancement of diversity and equality. These include the Stonewall Workplace Equality Index, the Race Equality Charter and we are proud holders of the Athena Swan Silver Award. We are also proud to be selected as one of only 10 universities internationally to be an impact champion for HeForShe, a global solidarity movement for gender equality. We also have a number of staff equality for a that champion the advancement of equalities for diverse groups.

The closing date for applications is Monday 1st April 2019 at 17:00 GMT.

MRG will undertake preliminary interviews with selected candidates during the weeks commencing 15th April and 22nd April 2019.

To find out more please visit the equalities webpage at:

First stage interviews at the University of Leicester will take place on 16th May and 20th May 2019.

Final stage panel interviews are likely to be held at the University of Leicester on 30th May 2019.


University of Leicester Division of Human Resources University Road Leicester, LE1 7RH, UK t: +44 (0)116 252 5639 e: w:






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