Christs Hospital - Commercial Manager

Commercial Manager Candidate Information Pack


Welcome to Christ’s Hospital. This remarkable School offers pupils from all walks of life the opportunity to achieve their full academic potential and to develop their interests and talents in a caring and stimulating environment. Christ’s Hospital was founded in London in 1552 and moved to Sussex in 1902. It has a rich history which is evident in many facets of school life. The most obvious is the Tudor uniform which is worn with great pride by our pupils. For all that, we have a decidedly modern outlook and our focus is very much on providing our pupils with the best possible preparation for the future. Academic expectations are high and pupils are given every encouragement to develop a love of learning and to pursue academic excellence. Our magnificent red brick campus provides the perfect backdrop for the busy lives that our pupils lead. As you would expect from one of the foremost boarding schools in the UK, the facilities are outstanding and the huge range of co-curricular activities on offer is second to none. Although Christ’s Hospital is predominantly boarding, our day pupils enjoy exactly the same routine as the boarders, apart from sleeping at school. The extended boarding week allows pupils to make the most of the vast array of day, evening and weekend activities on offer and helps foster the strong sense of community within the school. Christ’s Hospital prides itself on the outstanding young men and women who move on each year. Friendly, forthright and entirely unpretentious, our school leavers take with them the confidence and the skills that they will need to achieve success at university and to make a worthwhile contribution to society in later life. We look forward to welcoming you to our remarkable School. John Franklin, Head Master.

About Us

Christ’s Hospital is an independent co-educational boarding and day school for boys and girls aged 11-18 with 890 pupils. It is unique for a UK independent boarding school in that it educates a proportion of its pupils for free, and many at a reduced rate. This stems from its founding charter as a charitable school. It was established in 1552 by King Edward VI to care for poor and homeless children of the City of London, and the generosity of donors has built up an endowment that enables Christ’s Hospital to maintain its charitable tradition. School fees are paid on a means-tested basis, with substantial subsidies paid by the School, so that pupils from a wide range of social and cultural backgrounds are able to have a high quality, independent boarding school education.

The School has an impressive history of academic achievement, 98% of leavers going on to top Universities in the UK and abroad. It offers a choice of A levels, Pre-U, and International Baccalaureate (IB) courses. Christ’s Hospital also has an extensive commercial section, which, over the past decade, has gone from strength to strength. Bluecoat Sports with its first-class facilities and state-of-the art equipment is not only used by the pupils and staff, but also by the local community. It offers vibrant pay-as-you-go classes and individual/family membership schemes and plans are afoot to develop this facility further. The campus is hired during school holidays as a study centre for international students and at other times during the holiday period, Christ’s Hospital provides an exclusive venue for special events that utilise its extensive grounds, modern meeting rooms and majestic buildings, perfect for weddings. Profits are returned to the School to ensure even more pupils can benefit from its educational offering. All of this ensures that Christ’s Hospital provides a healthy, stimulating and comfortable environment in which pupils learn to be independent, making the most of their natural abilities, whether in academia, sports, music or fine arts. The pupils grow up with a good sense of responsibility towards each other, the School and the world around them.

We are an unashamedly academic place, in the broadest sense of the word. Everything we do - whether it's scholarly, sporting, solitary or social - provides the opportunity for us to prepare, participate and perform to the very best of our abilities. We expect a great deal of our pupils. They expect much of CH in return. It's what defines a school that wants its pupils to reach, or exceed their potential. A focus on academic enquiry will make your time here rewarding and fun. Every pupil is unique. We cherish that but expect, as a minimum, a passion for learning; an independence of thought; an enthusiasm for applying knowledge. Christ's Hospital is also extremely well resourced. While every fibre of our red brick estate is steeped in proud history, our classrooms, libraries and learning resources are contemporary. Everything is designed around delivering the very best education to young people who want to make their mark on the world. From the age of 11 - where the CH experience begins for many right up to the Sixth Form, which offers A Level, Pre-U and International Baccalaureate options, pupils lead active, stimulating and well informed academic lives, and are laying rock solid foundations for successful futures.

The School’s Facilities The Christ’s Hospital campus is nothing short of majestic. From the moment you arrive you’ll see that it is a very special place. Sweeping sports fields, beautiful buildings and our spectacular quadrangle are immediately visible. We have 16 boarding houses, two upper sixth form residences, our own purpose-built theatre, modern sports centre, music school and art school. The School has implemented a major programme of refurbishment. All pupils and teachers live on site, creating a community where children are happy and secure, with a wide range of activities on their doorstep.

The seven-day week boarding school environment provides the time and space for pupils to develop their interests and talents, and to live and work successfully with others from a diverse range of backgrounds. Bluecoats A multi-purpose fitness facility with first-class facilities, state-of-the-art equipment and a jam-packed timetable. We boast some of the best facilities around with a 25m swimming pool and sauna, high tech gym with 2 floors and a dedicated weights area. We also have outdoor tennis courts, squash courts and more than 60 weekly fitness classes that the whole family can enjoy.

The classes on offer include our popular Yoga, Body Pump, Body Combat, Circuits, Aqua Aerobics, Boxercise and even Indoor Cycling! We even offer free parking, Wi-Fi and a crèche.


Main Purpose of Job The commercial manager is responsible for the effective management of Bluecoat Sports (BCS) and the Management of all commercial activities at the school. In addition to provide guidance on Health and Safety (as a H & S Adviser) and to oversee the School’s utilities accounts. Key Areas of Responsibility Management • Member of the Master Plan Steering Group for the development and expansion of BCS to meet current and expected future demand for sport and leisure facilities in the Horsham area; to deliver a modern complex which will present a sustainable opportunity for significant income generation. • Develop a business plan with the Bursar, identifying strategies for business development, marketing, staff development, growth of the membership base, quality control and improvements in customer service. • Set objectives, targets and measures on an annual basis in line with the business plan. • Developing a cost-effective commercial lettings programme for the school. • Monitor progress of outcomes against objectives. • Provide close, effective liaison with Christ’s Hospital School (the primary client of the Sports Centre) and the Residential Clients (the primary clients of Christ Hospital Enterprise Limited) • Provide close, effective liaison with members and other key users of the Sports Centre (CH School, other hirers, swimming lessons and class attendees etc) • Maintain close communication with the Bursar and the Board of Trustees of BCS and CHEL ensuring that they are kept informed of key business issues. • Establish and maintain a healthy, safe and pleasant environment for staff and all visitors. • Obtain all licenses or authorities required and ensure that all legal requirements are complied with. • In keeping with best practice, review and benchmark the operations of the Sports Centre against

industry standards and ensure that these are current and competitive. • Ensure that Company policies and procedures are followed at all times.

Human Resources • Create and maintain a motivated, driven and targeted workforce.

• Ensure that clear, effective channels of communication are maintained with all staff at all times. • Manage all day to day staffing issues (in close liaison with the HR Manager), conduct performance reviews, and make recommendations for staff development and training. • Ensure compliance with health and safety legislation and actively promote safe working practices. • In line with the corporate objectives set clear, targeted objectives for individual staff members and monitor and control performance against these. • Ensure that adequate levels of appropriately qualified staff are available and on duty at all times. • Undertake disciplinary action as appropriate (in close liaison with the HR Manager) and maintain full and accurate records. Financial • Produce (with budget holders) a comprehensive annual budget with full supporting documentation, in line with agreed targets and objectives. • Manage BCS and CHEL results within or ahead of the approved budget limits. • Ensure financial procedures are appropriate to ensure that assets are protected and all expenditure properly controlled. • Monitor current financial position on at least a monthly basis identifying problems and implementing corrective action when necessary. • Report and analyse the financial position of BCS and CHEL as required. • Investigate and explain variances, manage debt and instruct Accounts on how to act in response to bad debts. • Produce and maintain such reports as are appropriate. • Identify new financial initiatives to improve the financial results for BCS and CHEL. Membership • Expand the membership base until this has an adverse impact on customer service provision to existing members and impacts negatively on profitability. • Put in place / improve procedures and initiatives to improve member retention and loyalty.

Marketing and sales • Identify opportunities for business growth and define and implement a marketing plan to promote these. Nursery • To be responsible for the Nursery, ensuring proper standards are maintained and that all relevant legislation is compiled with. • To manage the requirements, and be responsible, for Ofsted and any other inspections. • To ensure that the Nursery operates at a profit. To prepare budget and recommend salary increases to the Bursar on an annual basis. • To explore opportunities to expand the Nursery. • Ensure that the Free Entitlement is implemented and that financial records are kept in relation to the • Assist the School’s Safety, Health, Environment and Fire Officer, including membership of the Health & Safety committee and maintenance of the Risk Assessment library and Accident Report library. Services • To be responsible for the purchase of gas, electricity and water and to monitor utility expenditure. To change suppliers, through competitive tendering processes, where necessary to ensure that Christ’s Hospital receives these services at the best price available. Administer the School’s Renewable Obligations Register ensuring monthly data is uploaded according to the necessary schemes. • To manage the allocation and budget for phones (including mobile phones) for all school staff. Produce monthly reports sent to users for them to identify. • Administer the Resident’s utilities and pass information to accounts to enable them to invoice accordingly. Perform any other duties as requested by the Bursar that are within the scope and purpose of the job and for the effective operation of Bluecoats Sports and CHEL. This job description reflects the present requirements of the job. As duties and responsibilities change and develop, the job description will be reviewed and may be subject to amendmendments. Salary and Benefits Salary £45,000 to £51,000 dependant on experience. Benefits: • 28 days holiday plus bank holidays • Up to 10% pension contribution • Free School lunches • Discounted membership to Bluecoats Sport Centre Free Entitlement. Health & Safety

Timeline and Application process

To Apply Please email a CV and covering letter to our retained advisor Hayley Mintern. Hayley Mintern 020 8892 0115 07530 680184 Closing date for applications is Sunday 20th August.

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