Sandler Training - February/March 2019

WWW.CROSSROADS.SANDLER.COM / 208-429-9275 / FEBRUARY/MARCH 2019

FIND YOUR EDGE

WHAT’S AT THE CORE OF EXCELLENCE? 5 STANDARDS THAT HELP CREATE YOUR VISION OF SUCCESS

2. BE CONSISTENT

When it comes to managing a business and leading a team, the standards you set for yourself and your company determine both your present operations and your future successes. Standards articulate the driving forces behind growth and change, and they allow for check-ins to see how reality matches up against the conceptual and concrete values that build engagement in your organization. In order to come up with standards that lead to excellence, you’ll need to closely observe your operating principles. While it sounds simple enough, taking the time to adequately evaluate your operations can be fairly time-consuming and difficult. Sandler trainer Brad McDonald served as a commanding officer on a submarine and used a series of five operating principles to ensure that his team lived and worked within an intentional framework. Here are Brad’s five operating principles.

Inconsistency leads to all sorts of problems. If your team notices frequent inconsistencies in your plans, treatment, or actions, they might think you are biased and that double standards in the workplace are part of the norm. “ “STANDARDS ARTICULATE THE DRIVING FORCES BEHIND GROWTH AND CHANGE, AND THEY ALLOW FOR CHECK-INS TO SEE HOW REALITY MATCHES UP AGAINST THE CONCEPTUAL AND CONCRETE VALUES THAT BUILD ENGAGEMENT IN YOUR ORGANIZATION.”

1. CHECK YOUR DEMEANOR

3. BE FAIR

Good leaders strive to stay true to themselves while finding a way to maintain their role in the organization. Make sure your demeanor is approachable so your team feels comfortable coming to you with issues. Most importantly though, stay in control of yourself. If you can’t control yourself, how will the crew believe you can maintain control of the company?

The commanding officer sets standards and determines the level of accountability the team can expect and maintain. If you are setting expectations for your crew, be fair and just.

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