University of Exeter - Director of Commercial, Residential …

DIRECTOR OF COMMERCIAL, RESIDENTIAL AND CAMPUS SERVICES CANDIDATE INFORMATION PACK

Introduction from Craig Nowell

Thank you for your interest in this crucial role at the University of Exeter.

As Director of Campus Infrastructure and Operational Support Services I have responsibility for ensuring that the university benefits from a world-class physical and digital environment and services that support the University’s mission and vision to be a global 100 research leader. You will be joining at a transformational time for CIOSS. We have brought together 3 professional services teams to create CIOSS, a unified directorate that will deliver a world-class environment that places the University customers at the very heart of what we do. This new era together with our ambitious strategies to enhance our estate, digital, commercial services and sport & ground offerings mean that you will join to play a key role within a dynamic environment with a strong sense of purpose and aspiration. The Director of Commercial, Residential and Campus Services is responsible for leading the strategic and operational development of the University’s portfolio of commercial, residential and campus services, driving income, gaining value and offering exceptional services. This supports our academic vision as well as making an influential financial contribution to the University’s budgets. The Director will shape and drive the University’s commercial assets to maximise and increase the year round returns from the estate and our commercially trading services, whilst leading a team to provide customer focused facilities and hospitality services that support world-class academic activities and exceptional student experience. This role provides the opportunity for an ambitious commercial leader to develop an industry-leading and acclaimed portfolio of commercial, residential and campus services across one of the most diverse and beautiful campus environments in the UK.

I look forward to hearing from you.

CRAIG NOWELL DIRECTOR OF CAMPUS INFRASTRUCTURE AND OPERATIONAL SUPPORT SERVICES

About the University of Exeter The University of Exeter is a Russell Group university that combines world-class re- search with excellent student satisfaction. Officially receiving its Royal Charter in 1955, the University has since grown to become a dynamic and successful institution, placed in the top 15 of all the main UK Higher Education league tables and ranking within the top 200 of all institutions globally. Exeter has over 22,000 students from more than 178 different countries at four campuses in Devon and Cornwall. Our success is built on a strong partnership with our students and a clear focus on exceptional teaching and research and high performance. We have close to 5,000 staff working across six colleges and multiple support services, and are one of the major employers in Devon and Cornwall. Research at the University is changing lives around the world. Recent breakthroughs include the identification and treatment of new forms of diabetes, new treatments for dementia and the development of solutions in the fight against climate change. In 2018 we announced the launch of our new Global Systems Institute. One of the largest of its kind in the world, it will bring together researchers, policymakers, businesses and students from around the globe to seek solutions to the biggest environmental challenges. We also launched a new joint research centre with the Chinese University of Hong Kong that aims to tackle emerging issues related to a changing environment and human health. These developments further our commitment to research excellence and follow our largest investment in research to date; the £52 million Living Systems Institute (LSI) on our Streatham Campus. The LSI seeks to revolutionise disease prevention through predictive biology and houses over 200 scientists from a wide range of disciplines. This development complements the Environment and Sustainability Institute in Penryn which provides an interdisciplinary centre to lead cutting-edge research into the consequences of environmental change and the mitigation and management of its effects. In the most recent Research Excellence Framework (REF), the University ranked 16th nationally, with 98% of its research rated as being of international quality, and in 2017, was awarded a Gold rating in the Teaching Excellence Framework (TEF) assessment. We are consistently ranked amongst the UK’s top universities in the Higher Education league tables produced by The Times and The Sunday Times, The Guardian and The Complete University Guide, as well as amongst the world’s top 200 universities in the QS and Times Higher Education global rankings. Exeter has always been among the leaders for student satisfaction in the National Student Survey. Our senior management team has sought to build on this strength by putting student services at the centre of our organisational strategy. The Students’ Guild and FXU (the students’ unions in Exeter and Cornwall respectively) are involved at the earliest stages of strategic planning and given a major role in making spending decisions through a specially created Student Experience Advisory Group. This has led to a remarkable degree of joint thinking and team work.

The result of this partnership can be seen in the landmark student services centres and hubs across our campuses including the Forum in Exeter which provides dedicated student support, careers advice, a 400 seat lecture theatre, shop and several cafés. The Exchange provides a similar centerpiece for our Penryn Campus. Key to our successes are our two Cornwall Campuses: the Truro Campus, located at the Knowledge Spa near the Royal Cornwall Hospital, and the Penryn Campus, which is unique in the country for its joint use of space with the highly respected Falmouth University. There we work closely with Falmouth Exeter Plus (FX Plus), the service delivery partner of Falmouth University and the University of Exeter, responsible for the delivery of shared services and facilities at Penryn and Truro ensuring that the interests of students and employees are at the heart of everything we do. FX Plus is an exempt charity wholly owned by the University of Exeter and Falmouth University on a 50:50 basis. To support our future students, the University has also set up a Centre for Social Mobility with the aim of helping all students to realise their potential through Higher Education. We have hosted residential courses, run outreach programmes, and created progression schemes to help under-represented students become part of the Exeter community.

Exeter’s success has been built upon strong foundations of leadership, governance and management, a relentless focus on performance and a sector leading partnership with our students.

Campus Infrastructure and Operational Support Services (CIOSS)

In 2017 we brought together 3 professional services teams to create CIOSS, a unified directorate that will deliver a world-class environment that places the University customers at the very heart of what we do.

The creation of CIOSS is designed to create an integrated, best-in-class function that is tasked with developing and delivering ambitious physical and digital environment strategies to create the best educational experience for our students and working environment for our colleagues.

Director of Campus Infrastructure and Operational Support Services 744 FTE Director of Campus Infrastructure and Operational Support Services 744 FTE Director of Campus Infrastructure and Operational Support Services 744 FTE

Director of Commercial, Residential & Campus Services Co rcial, Residential & us Services Director of Commercial, Residential e Director of Commercial, Residential & Campus Services Commercial, Resldentlal & Campus Services 367FTE Director of Commercial, Residential & Ca pus Servic Commercial, Resldentlal & Campus S rvices 367FTE Maximising income from th Univer ity estate Event and conf rence management Provisio and op rati n of a rang of accommodati n to students Management f third party accommoda i n contracts In rease income from mmercial le s s M nagemen f s ft FM for all c mpuses including cleaning, m i m nageme t, porter s rvices & tr sport Frontlin ecurity across all campus Fleet management of over 50 vehicles Commercial, Resldentlal & Campus Services 367FTE c Maximising income from the University estate m he U e Maximising income from the University estate Event and conference management Pro ision and operation of a range of accommodation to students Management f third party con racts Increase income from commercial leases Management of soft FM for all c mpuses including cleaning, mail m , porter services & transport Fro tline security across all campuses leet management of over 50 vehicle Event and conference management Provision and operation of a range of accommodation to students Management of third party accommodation contracts Increase income from commercial leases Management of soft FM for all campuses including cleaning, mail management, porter services & transport Frontline security across all campuses Fleet management of over 50 vehicles er c r pe c s u ge t s me r a o l a ag t s r

Director Sport & G rounds Director t u Director Sport & G rounds Sport & Recreation 115 FTE Director Sport & G r unds Sport & Recreation 115 FTE

Chief Information & Digital Officer Chief Information & Digital Officer

Director of Estate Services Director of Estate Services

Executive Support Executive Support

Director of Estate Services Estates Services 122 FTE Estates Services 122 FTE Estate Services i Estates Services 122 FTE Building projects of between £25k - £52m Long term maintenance projects Reactive maintenance Engineering of major projects Management of contractors Strategic space management across all campuses Business Partnering to college regarding infrastructure Sustainability, waste, travel, recycling management across campuses B o £ ai c o a n n e t e i i l ga i uc Building projects of between £25k - £52m Long term maintenance projects Reactive maintenance Engin ering of major projects Management of co tractors Strategic space management across all c mpuses Business P rtnering to college regarding infrastructure S tainability, waste, travel, r cycling management ac oss campuses Building projects of between £25k - £52m Long term maintenance projects Reactive maintenanc Engine ring of m jor projects Manag ent of contracto s Str tegic spac management across all campu es Business Partnering to c llege reg rding inf ast ucture Sust inab lity, waste, travel, recycling man gement ac oss campus s

Exeter lT 140FTE Exeter IT Exeter lT 140FTE Exeter lT 140FTE

Business Support FTE Included In 744 s Business Support FTE Included In 744 Business Support FTE I cluded In 744

Chief Information & Digital Officer al O

Executive Support

Sport & Recreation 115 FTE ort Grounds E • Management of sports grounds • Management of sports grounds • Management of campus grounds and botanical collections • Develop and deliver sports programmes across the student community • High performance programme • Manage and develop sports and gym facllttles • Manage theFamily Centre and transfer to new premises • Maintain both campuses • Student sport surfaces maintenance an e b n n r m n a l n F t e • Management of sports grounds • Management of campus grounds and botanical collections Develop and deliver sports programmes acr s the student community • High performance programm • Manage and develop sports and gym facllttles theFamily Centre and transf r to new premises intain both campuses • Student sport surface maintenance campus grounds and botanical collections Develop and deliver spo s programmes across the student c mmunity High performance programme Manage and develop sports a d gym facllttles Manage theFamily Centre and tr sfer to new premises • M intain both campu Student sport surfaces maintenance

Business Support

Design Design

Business Support Administration Receptions t Business Support Administration Receptions Busine s improvement Customer Experience Risk management Q ality Manag ment Com u ications Business Support Admini tration Receptions Bus im rovement C tomer Experi nce isk management Quality M nag ment ommunications Business improvement Customer Experience Risk management Quality Management Communications e i R B Cu

Business partnership s • Strategy planning • Design for delivery a es n f l • Strategy planning • De gn for deliv ry • Strategy pl n ing Design for delivery Build from design Successful service integration Digital innovation Specialist research support u s v o l s Build from sign Successful service integration Digital innovat on pe iali t resear h support O ration and security First line support Man ge suppliers Build from des gn Successful s rvice integration Digital innovation Specialist research support Oper t o and security First line support Manag liers Operation and security First line support Manage suppliers Business partnership Business partnership

Design

Develop Develop

Develop

Operate Operate

Operate

Our Estate The University of Exeter estate comprises over 360,000 square metres of academic, administrative, commercial and residential accommodation on 430 acres of land in Exeter, Penryn and Truro.

Campus Locations ti s

Our campus locations span both Devon (Exeter) and Cornwall (Truro and Penryn) across the beautiful South West of England.

The University of Exeter’s Green Flag awarded Penryn, Streatham and St Luke’s Campuses are acknowledged as the most beautiful and botanically interesting of any UK University. Streatham Campus is described by The Times as the ‘best-gardened campus in Britain’ and by The Independent as having a ‘sublime’ setting. The Streatham Campus is a registered botanical garden that is home to specialist plant collections including the National Collection of Azara in co-operation with Plant Heritage and the National Council for the Conservation of Plants and Gardens. The University’s Capital Strategy outlines our commitment to invest £468m in our estate, facilities and infrastructure over the next ten years as long as we meet the planned financial savings targets we have set ourselves. The strategy sets out the capital programme of work to be undertaken in this period and is supported by an Estates Strategy that details the development of our estate and buildings, IT infrastructure, equipment, and funding for risks and opportunities.

Truro

Falmouth

For tours of our campuses click here and for a drone tour of the Streatham campus click the video below.

Truro

Falmouth

Streatham Campus, Exeter

St Luke’s Campus, Exeter

Penryn Campus, Cornwall

Truro Campus, Cornwall

Role Profile

Job Description

Post:

Director of Commercial, Residential & Campus Services Director, Campus Infrastructure & Operational Support Services Vice-Chancellor; members of the Vice-Chancellor’s Executive Group; Directors of Professional Services; Deans of Colleges; College Managers, members of Council and Senate.

Purpose of the role:

• Take leadership responsibility for ensuring that all aspects of commercial services, residential and campus services provision are responsive and well managed, establishing and responding to systematic customer feedback and market conditions. • Communicating the University and service’s objectives and ensuring that team members have a clear understanding of what is expected of them. • Ensuring whole-service commitment to the delivery of the Business Plan through effective performance management techniques and ensures that all staff undertake an annual Performance Development Review. • To maximise external earnings from services, improving asset value and supporting commercial operations. Managing a dynamic and increasing revenue budget/target of £10m per annum. • To fully represent the University’s views on all relevant issues on other campuses, including those in Cornwall. • Being an active member of the CIOSS Executive Group, contributing to institutional strategic planning and decision making. Acting as an expert advisor on matters relating to the running of the campus and its related services. • Representing the University externally in a professional and enthusiastic manner, continually promoting the University as a beacon of educational and research excellence. • Leading cross-University strategic projects, as required by the Director of CIOSS, Registrar and Vice Chancellor. • Responsible for ensuring that the University’s Health and Safety policies are fully understood and implemented across Commercial, Residential & Campus Services. • To actively participate in the Annual Performance Development Review Process. • To work with and actively support University policies and procedures. • Any other duties that may be appropriate to this role.

Reporting to:

To support the Director of CIOSS in creating a world class campus environment and services for the benefit of all stakeholders. Responsible for driving income and opportunity from across all area of responsibility including student accommodation, retail and catering and commercial leasing aspects across the University.

Key relationships:

Grade:

PSD

Commercial, Residential & Campus Services encompasses a range of services across the University for staff, students and visitors. There are more than 360 staff who work within the service across a multitude of areas. These areas include, but may not be limited to:

To ensure that core services are delivered efficiently and effectively in support of the University’s strategic aims.

Main duties and accountabilities:

• Student Residences strategy and operations • Retail and Catering businesses • Event and Conference Management • Commercial leases and contracting • Facilities Management • Car Parking • Security • Portering and Transport

These will include:

• Providing leadership and direction to the Commercial, Residential & Campus Services department, reflecting the attributes and competencies expected of a senior manager within the University • Leading the development and delivery of the strategy for Commercial, Residential & Campus Services to achieve the required commercial and service provision outcomes to support the University’s strategic aims. • Bring a commercial, entrepreneurial and ambitious approach to the delivery of services, utilising effective operating models and focused on outstanding customer service. • Leading and motivating a large scale and diverse team of in-house staff, ranging from senior management through to operational team members • To ensure, at senior leadership level, the department provides excellent levels of customer service and effectively delivers the diverse range of services and income streams to the required standards. • Leading and ensuring a culture of continuous improvement and service excellence is embedded across all of the service. • Develop new and innovative delivery vehicles for commercial activities, including the establishment of mutually beneficial agreements with partner organisations.

The Director of Commercial, Residential and Campus Services will be responsible for leading the strategic and operational development of the University’s commercial services, driving income and value for the University which supports its academic vision as well as making a strong financial contribution to its budgets. The Director will shape and drive the University’s commercial assets to maximise and increase the year round returns from the estate and our commercially trading services, whilst leading a team to provide customer focused facilities and hospitality services that support world-class academic activities and exceptional student experience.

Person Specification

Competency Essential

Desirable

Qualifications

• Possessing degree and/or relevant professional qualification or with demonstrable equivalent industry experience gained in the commercial (hospitality, leisure, retail, residential accommodation sector. • Proven experience in Retail, Product Development, Product Distribution or Commercial Partnerships improving turnover and net profit contribution in line with the strategic objectives of an organisation. • Up to date knowledge of international market trends in Retail, Product Development, Product Distribution or Commercial Partnerships • Proven track record of supporting and influencing successfully at a senior executive level in organisations. • Evidence of leading change resulting in improved commercial productivity married with enhanced service delivery. • Significant previous experience of leading a large function in a large complex company or organisation. • Outstanding leadership and management skills, with significant experience of dealing with challenging people and organisational issues. Ability to lead and motivate a large scale team from senior managers through to operational staff. • Experience of providing services to demanding users requiring high standards of service. • Experience of business planning and managing large budgets in achieving incrementally higher margins. • Strong interpersonal skills, with the ability to network and build contacts across a matrix organisation to influence change and achieve business transformation beyond own areas of responsibility. • Strong leadership and management skills required to create a high performance culture. • Possessing a proactive, entrepreneurial and commercially minded disposition. • Strong customer service ethos and passion for delighting customers •Strong negotiation and brokering skills. • Strong presentation and communication skills. • Excellent organisational skills and well tested project management skills. • Strong numeracy and analytical skills and confidence to work with all appropriate IT tools to deliver efficiency and functionality. • The capacity to think strategically. • An understanding of the complexity and diversity of the University context and an ability to adapt their style and approach accordingly.

• Professional membership of relevant professional bodies.

Knowledge & Experience

• Knowledge and understanding of the

changing Higher Education market within the UK and the challenges facing the sector. • An understanding of and empathy with the aspirations of a leading Russell Group research-intensive University and its working environment.

Skills and Understanding

About the University of Exeter University of Exeter bout he University of Exeter

A Brief History brief history

A Brief History

1855

1922

1955

1962

1855

1978

1922

1993

1955

2000

1962

2004

1978

2012

1993

2013

2000

2013

2004

2015

2012

2016

2013

2017

2013

2015

2016

2017

s,

World class, research-intensive universities

Over 22,000 students from 178 countries

Over 22,000 students from 178 countries

sive

s

School of Art established in Exeter

School of Art established in Exeter

Full university status awarded

Full university status awarded

St Luke’s College of Education joins

St Luke’s College of Education joins

Peninsula Medical School established

Peninsula Medical School established

Join Russell Group

E vironment and Sustainability In titute opens

Joins Russell Group

Environment and Sustainability Institute opens

Living Systems Institute opens

Living Systems Institute opens

The Sunday Times University of the Year

Ranked a T Ten UK university for first time

The Sunday Times University of the Year

Ranked a Top Ten UK university for first time

Teaching Excellence Fr mework Gold standard

Teaching Excellence Framework Gold standard

University moves to Streatham Campus

University moves to Streatham Campus

Postgraduate Medical School opens

Postgraduate Medical School opens

Camborn School of Mines joins

Cornwall Penryn Campus opens

Camborne School of Mines joins

Cornwall Penryn Campus opens

In touch with 125,000 alumni in 183 countries

5,000 untries

5,500 staff from 95 countries

5,500 staff from 95 countries

Academic Colleges Academic colleges

Academic Colleges

Teaching Excellence Framework assessment 2017

Teaching Excellence Framework assessment 2017

gher niversity 19

141 st Times Higher Education World University Rankings 2019

m QS

5 star rating from QS

The UK’s fastest growing research university

The UK’s fastest growing research university

Engineering, Mathematics and Physical Sciences

Engineering, Mathematics and Physical Sciences Humani ies

Humanities

Life and Environmental Sciences

Life and Environmental Sciences

Silver Award

Silver Award

For the advancement of gender equality

For the advancement of gender equality

ranked ost 018 0)

Our research is ranked amongst the most influential of 2018 (Altmetric top 100)

Social Sciences and International Studies

Business School

Medicine and Health

Social Sciences and International Studies

Business School

Medicine and Health

Values with a Difference l s with a differ nce

Our Mission We make the exceptional happen by challenging traditional thinking and defying conventional boundaries i i n

Our Vision To be a global 100 research leader nd create gradu tes of distinction within a community of the most talented and creative minds ision

es with a Diff rence

Our Mission We make the exceptional happen by challenging traditional thinking and defying conventional boundaries

Our Vision To be a global 100 research leader and create graduates of distinction within a community of the most talented and creative minds

We believe our staff and students achieve their best through inclusivity and collab ratio .

We believe our staff and students achieve their best through inclusivity and collaboration.

Education strategy: developed through the contribution of hundreds of staff and students.

Education strategy: developed through the contribution of hundreds of staff and students.

Student experience: graduate-level employment, lea ning with world-leading researchers and opportunities to work or study overseas.

Student experience: graduate-level employment, learning with world-leading researchers and opportunities to work or study overseas.

es describe our defining characteristics, what makes Exeter and make the assumpt on that everyon subscribes to a common ecency. They describe our coll tive aspirations and are a ref rence setting strategies, and objective for teams and individuals, as well everyday decisions. the diversity of our community b cause we believe this enr ches ent, research, studying and lear ing xpe iences. In line with our Community’ , we support and inspire each oth r to be he best an be. ery proud of our successes, awards and accreditation . They rigorous and independent assessment of our position, and give sure of the impact of our initiatives and an understanding of the s we face in creating the most inclusive community w can be. We ently awarded an institutional Athen SWAN Silver Award, and all s within STEMM (Science, Technology, Engineering, Mathematics icine) Colleges currently hold awards. W are also accredited by ll, Disability Confident, and The Mindfu Employer Ch rter.

Our values describe our defining characteristics, what makes Exeter different, and make the assumption that everyone subscribes to a common code of decency. They describe our collective aspirations and are a reference point for setting strategies, and objectives for teams and individuals, as well as guiding everyday decisions. We value the diversity of our community because we believe this enriches employment, research, studying and learning experiences. In line with our Value of ‘Community’ , we support and inspire each other to be the best that we can be. We are very proud of our successes, awards and accreditations . They provide a rigorous and independent assessment of our position, and give us a measure of the impact of our initiatives and an understanding of the challenges we face in creating the most inclusive community we can be. We were recently awarded an institutional Athena SWAN Silver Award, and all disciplines within STEMM (Science, Technology, Engineering, Mathematics and Medicine) Colleges currently hold awards. We are also accredited by Stonewall, Disability Confident, and The Mindful Employer Charter.

The result: Second out of the 24 leading

The result: Second out of the 24 leading

We listen: student-staff liaison committee ensure our students’ voice is h ard.

We listen: student-staff liaison committees ensure our students’ voice is heard.

UK research-led institutions in the National Students’ Survey 2018 nd in the top 10 What University Stud nt Choice awards 2018

UK research-led institutions in the National Students’ Survey 2018 and in the top 10 What University Student Choice awards 2018

We have more subjects ranked in th top 10 than all other UK universities, other than Oxford and C mbridge (The Times and The Sunday Times Good University Guide 2019)

We have more subjects ranked in the top 10 than all other UK universities, other than Oxford and Cambridge (The Times and The Sunday Times Good University Guide 2019)

Working at the University of Exeter To help achieve our vision of being one of the world’s leading universities, we want to build a world class workforce. To support this we want to enable our managers to build flexible teams whilst creating a positive working environment in which all our staff can thrive. In 2018 we rolled out sector leading benefits where Maternity, Adoption and Shared Parental pay increased to 26 weeks full pay; Paternity leave and pay was extended to up to six weeks full pay; and a new Fertility Treatment policy was introduced providing up to five days of paid leave and two days for partners. All these are available from day one of employment. In addition to these we have a variety of flexible working options for our staff. We offer many other excellent facilities and benefits for staff, including our Staff Life programme which offers social events, wellbeing programmes and events, membership to special interest groups and a range of discount benefits.

Other benefits include: • Car leasing and cycle to work scheme, bus pass scheme and rail ticket interest-free loan; • A Family Centre on the Streatham Campus and a Nursery on the Penryn Campus, as well as a childcare voucher scheme; • A confidential 24 hour counselling and advice service to all staff; • State-of-the-art fitness centres on three University campuses; • Campus running routes; • Pool bike scheme to help travel sustainably to and from meetings across campuses; • Walking routes, including the sculpture walk, and guided campus walks; • Paid Community Challenge Day for all staff; • Northcott Theatre is on our Streatham Campus site; • Complementary therapy practitioners offer reduced priced sessions; • Chaplaincy. Sustainability We have a dedicated sustainability team at the University and it is an area that is very impor- tant to our staff and students. We want to lead by example, transforming our institution to be both flourishing and sustainable, and continue to produce generations of graduates and staff who are agents of positive environmental change. Our Environment Sustainability Strategy (2015- 2020) is to facilitate the integration of sustain- ability activities relating to education, research and operations. This will ensure that our on-campus operations are sustainable and as an organisation we are able to demonstrate that we “walk the talk”. Please visit our webpages to see the numerous initiatives that have arisen from our focus on sustainability.

Live and Work in the Most Beautiful Part of the UK

Staff at the University of Exeter, whether based at our campuses in Devon or Cornwall, benefit from living in one of the most beautiful parts of the country. With stunning scenery, outstanding quality of life, and increasingly excellent economic prospects, the South West has cemented its reputation as one of the very best places to live, work, and study in the UK. It’s no wonder our students are consistently amongst the most satisfied in the country. “Well-heeled and comfortable, Exeter exudes evidence of its centuries-old role as the spiritual and administrative heart of Devon. The city’s Gothic cathedral presides over pockets of cobbled streets; medieval and Georgian buildings, and fragments of the Roman city stretch out all around. A snazzy new shopping centre brings bursts of the modern, thousands of university students ensure a buzzing nightlife, and the vibrant quayside acts as a launch pad for cycling or kayaking trips. Throw in some stylish places to stay and eat and you have a

Exeter – A Modern City with a Rich History

Exeter is home to the Streatham Campus on the edge of the city, and St Luke’s Campus in the heart of the town. Set in the heart of the beautiful Devon countryside, Exeter is a lively, vibrant city with a strong independent sector. There are boutique shops alongside high street stores, and quirky cafés peppered amongst independent restaurants using locally sourced produce. Find out more about what Exeter has to offer, including food, shopping and places to visit, on the Exeter Live Better website. You can also hear from students about their life in Exeter on our blog pages. With a high quality of life and low crime rate, a fifth of Exeter’s population study or work at the University, making the city a welcoming environment for students and academics alike. Over recent years a number of big-name companies and organisations have seen the potential of the South West’s capital city, from the Met Office to John Lewis Partnership. Exeter’s new Science Park provides outstanding opportunities for technologically-driven businesses to develop. Exeter is the administrative and commercial centre of Devon, and the region’s exquisite coastline and impressive national parks are only a short drive, cycle, bus or train journey away. With direct flights from Exeter to London, the city is better connected and more accessible than ever.

relaxed but lively base for explorations.” Lonely Planet Guide to Great Britain

Further information and application process

For a confidential conversation please contact our advisors Michael Hewlett (E: michael.hewlett@mrgpeople.co.uk) or Hayley Mintern (E: hayley.mintern@mrgpeople.co.uk) of The Management Recruitment Group on T: 020 3962 9900.

Applications should consist of a comprehensive CV (of not more than 4 pages) and a covering letter (of not more than 2 pages).

Applications should be sent to michael.hewlett@mrgpeople.co.uk and hayley.mintern@mrgpeople.co.uk.

The closing date for applications is 12th May 2019.

Final interviews will take place at the University of Exeter on 20th June 2019.

Regal House 70 London Road Twickenham TW1 3QS Tel 020 8892 0115

52-54 Gracechurch Street London

111 Piccadilly Manchester

EC3V 0EH Tel 020 3962 9900

M1 2HY Tel 0161 638 0936

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