Strategic & Leadership Development - Shangri-La HK Island

Strategic Planning & Leadership Development

Graphic Workshop October 22 to 25

OVERALL WORKSHOPS OBJECTIVES

Main Objectives:

1. PARTICIPANTS MASTER LIST – Questions and final decisions 2. COMMUNICATIONS PLAN – Progress Update 3. LEADERS OVERVIEW SESSIONS – Update 4. LOG-Ins & LOG-IN Tutorial 5. LEARNING JOURNAL – Questions and final decisions. To facilitate the development of a long -term strategy for Shangri-La Island Hong Kong, applying systematic steps of Strategic Planning. To provide leadership development focusing on the understanding of personality traits and how they effect leadership styles and business results.

To align teams to follow one shared purpose by solidifying partnerships across multiple levels of leadership.

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OVERALL AGENDA:

Date

Item

Description

Friday, October 4 th

Pre-work for participants

Pre-work will include: Myers Briggs Assessment Strategic Planning Module in Harvard Management Mentor Meeting with Ulf and Julian to discuss overall desirable outcomes and areas of focus to ensure workshop optimisation. Workshop name: Strategic Planning & the Leadership Persona Duration: 9:00am to 5:30pm Morning break: 11:00am to 11:15am Lunch: 1:00pm to 1:45pm Afternoon break: 3:45pm to 4:00pm

Wednesday, October 23 rd

Daniel arriving to HK – Pre-session meeting 1 hour. GM + L1 and L2 leaders workshop day 1 GM + L1 and L2 leaders workshop day 2 L3 and L4 Leaders Socialisation Workshop (group 1) L3 and L4 Leaders Socialisation Workshop (group 2)

Thursday, October 24 th

Friday, October 25 th

Monday, October 28 th

Workshop name: Achieving Success Together Duration: 9:00am to 5:30pm Morning break: 11:00am to 11:15am Lunch: 1:00pm to 1:45pm Afternoon break: 3:45pm to 4:00pm

Tuesday, October 29 th

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PRE-WORK:

Participants (GM + RM + L1 and L2 leaders) will be required to:

1. Complete the Myer Briggs Assessment which aims to identify personality traits that are manifested in their leadership persona. Objective of the pre-work: Increase awareness on the participants’ traits and co-relate them to workplace behaviours and leadership styles.

2. Take 1 section of the Module: Strategic Thinking program available in Harvard Management Mentor.

Objective of the pre-work: Learners will be able to understand the importance of having a strategic plan for long-term results, while learning the steps involved in the the construction of a strategic plan.

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STRATEGIC PLANNING & THE LEADERSHIP PERSONA WORKSHOP – DAY 1

Audience:

Format:

Break times:

• GM, RM • L1 Leaders • L2 Leaders

• Presentation • Graphic Facilitation • Interactive activities

• Morning: 11:00am to 11:15am • Lunch: 1:00pm to 1:45pm • Afternoon: 3:45pm to 4:00pm

Time

Topic

Description

9:00 to 11:00am

Myer Briggs Assessment reflection Introduce the concept of traits personality and how they relate to leadership manifested in thoughts, behaviours and emotions. Reflect on results obtained from the pre-work to increase awareness of the teams dynamics.

11:15 to 1:00pm

Strategic Planning, Step 1: Disciplined SWOT Analysis Strategic Planning, Step 2: Setting up a vision Team Building Activity 1: Feedback Carrousel

To understand the parting point of the business as well as to allow concerning topics to emerge, a SWOT analysis will be conducted by the teams in collaboration. Through Graphic Facilitation and the use of Affinity Walls, the team will come together to design a desirable vision for the hotel based on a 3 year time-frame. Increase a sense of trust and positivity by facilitating interactions using objective feedback. Addressing positivity and concerns in teams dynamics.

1:45 to 3:45pm

4:00 to 5:15pm

5:15 to 5:30pm

Recap on Day 1

Recap of steps by the team.

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STRATEGIC PLANNING & THE LEADERSHIP PERSONA WORKSHOP – DAY 2

Audience:

Format:

Break times:

• GM, RM • L1 Leaders • L2 Leaders

• Presentation • Graphic Facilitation • Interactive activities

• Morning: 11:00am to 11:15am • Lunch: 1:00pm to 1:45pm • Afternoon: 3:45pm to 4:00pm

Time

Topic

Description

9:00 to 9:15am

Recap Day 1

Refresh achievements from Day 1

9:15 to 11:00am

Strategic Planning, Step 3: Strategic Pillars Strategic Planning, Step 4: Identifying KPIs & Champions Team Building Activity 2 and 3: Social Experiment

Identify areas of focus to achieve the vision relating it to the BSC. Structure the areas that represent shared objectives (big rocks) moving forward. Establish the metrics that will inform the success of the pillars and the vision. These will be related to BSC however tailored to vision. Both activities will demonstrate personality traits (identified in Day 1) becoming salient on two tasks. Through fun engagement we will explore the conditions that are necessary to facilitate in order to build a successful team. Identifying the behaviours that will be essential for leaders to demonstrate in order to achieve the long-term strategy and establish levels of accountability. Teams will present a recap on the whole two days including next actions. Teams will also decide how to socialise and mobilise their own colleagues to achieve success.

11:15 to 1:00pm

1:45 to 3:45pm

3:45 to 4:30pm

Leadership behaviours for success

4:30 to 5:30pm

Teams presentations

6

ACHIEVING SUCCESS TOGETHER – Pre-Work

Participants (L3 and L4 leaders) will be required to:

1. Watch a 10 minutes Webinar which will be sent to them that introduces them to the concept of Strategic Planning:

• What is Strategic Planning? • Why is Strategic Planning important? • How are Strategic Plans established? • The difference between daily operational management and Strategic Planning. • The role of L3 and L4 leaders in the implementation of a Strategic Plan.

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ACHIEVING SUCCESS TOGETHER (2 sessions of 1 day each)

Audience:

Format:

Break times:

• L3 Leaders • L4 Leaders

• Presentation • Graphic Facilitation • Interactive activities

• Morning: 11:00am to 11:15am • Lunch: 1:00pm to 1:45pm • Afternoon: 3:45pm to 4:00pm

Time

Topic

Description

9:00 to 9:15am

Welcome words by GM

GM to explain the purpose of the workshop and expectations related to the Strategic Plan formulated by the L1 and L2 leaders.

9:15 to 11:00am

Socialising the Strategic Plan

2 ExCom leaders and the facilitator will explain the formulated plan for the hotel.

11:15 to 1:00pm

Team Building Activity 1: Foundations of Collaboration Team Building Activity 2: Teams Dynamics

Through a fun and engaging activity, L3 and L4 leaders will identify specific actions that will help move the hotel to achieving the desired vision. RM will open after lunch with further messages on the Strategic Plan formulated on Day 1. Teams will explore what makes team dynamics identifying strengths and also obstacles in achieving success. Becoming aware of the conditions necessary to facilitate the right environment to achieve the vision. 2 ExCom leaders and the facilitator will explain the behaviours identified to achieve success an the role of L3 and L4 leaders in the strategic plan. Teams will present a recap of the day and will finish with a feedback carrousel aiming to stimulate positivity.

1:45 to 3:45pm

3:45 to 4:30pm

Leadership behaviours for success

4:30 to 5:30pm

Teams presentations

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Strategic Planning & Leadership Development

Graphic Workshop October 22 to 25

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