Essentia Director of Design & Development Candidate Brochure
DIRECTOR OF DESIGN & DEVELOPMENT
CANDIDATE BROCHURE
Director of Design & Development
CONTENTS
Introduction. ................................................ 1-2
About The Trust............................................ 3-6
About Essentia............................................. 7-8
Investing in World Class Facilities................ 9-12
The Role................................................... 13-19
Working at Essentia and GSTT....................... 20
Senior Leadership Team............................ 21-22
Application Process. ................................. 23-24
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INTRODUCTION
Thank you for your interest in the Director of Design & Development post at Essentia. Guy’s & St Thomas’ is one of the largest hospital trusts in the country, with around 17,000 staff, an annual turnover of more than £1.6 billion, and over 2.6 million patient contacts a year. Our hospitals have a long and proud history, dating back almost 900 years, and have been at the forefront of medical progress and innovation since they were founded. We continue to build on these traditions and have a reputation for clinical, teaching and research excellence. Essentia plays a crucial role on enabling the vast array of healthcare services provided by Guy’s and St Thomas’ NHS Foundation Trust and other partner organisations. Responsible for non-clinical healthcare services, Essentia designs, builds and maintains healthcare infrastructure vital to the smooth running of healthcare services, encompassing everything from construction projects and healthcare planning to facilities management, housekeeping, transport and security. We employ around 1,700 people, and our vision is to provide the best service possible within the resources available, to be the estates, facilities and capital management provider of choice in south London and beyond, and to develop innovative approaches to improve the health estate.
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Director of Design & Development
The role of Director of Design & Development is key to achieving Essentia’s strategic ambitions and an influential part of the Essentia senior leadership team, with specific remit for providing leadership in the planning, design and delivery of healthcare facilities that meet the clinical, research and educational needs of the Trust and its partners. We are seeking an individual with a proven track record in a senior estate development leadership role with experience of initiating, developing and delivering estate development strategies and programmes to support an organisation’s strategy. You will have strong leadership and management skills, with the ability to lead and inspire team members and internal and external stakeholders whilst effectively managing resources across a complex portfolio of activities. The role offers the opportunity to design and develop world class healthcare facilities across one of the UK’s largest and most diverse healthcare portfolios, creating an environment that in turn will make a fantastic difference to so many. If you share our values and aspire to meet the challenge to deliver world class, inspiring healthcare environments, we look forward to receiving your application.
Best wishes,
Alastair Gourlay, Director of Essentia
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About the Trust
Guy’s and St Thomas’ is among the UK’s busiest and most successful NHS foundation
trusts. We provide a full range of hospital and community services for people in Lambeth, Southwark and
Lewisham, as well as specialist care for patients from further afield including cancer, renal, orthopaedic and cardiovascular services .
Guy’s is home to the largest dental school in Europe and a £160 million Cancer Centre opened in 2016. As part of our commitment to provide care closer to home, in 2017 we also opened a cancer centre and
a kidney treatment centre at Queen Mary’s Hospital in Sidcup. St Thomas’ has one of the largest critical care units in the UK and one of the busiest emergency departments in London. It is also home to Evelina London Children’s Hospital.
Evelina London cares for local children in Lambeth and Southwark and provides specialist services across south east England including cardiac, renal and critical care services. We lead a number of specialist service networks aiming to ensure children are treated locally where possible, but have access to specialist expertise when they need
12 Building Healthier Futures
it. Our community services include health visiting, school nursing and support for families of children with long-term conditions. The Duchess of Cambridge became the Patron of Evelina London in 2018.
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Director of Design & Development
Our Values to patients and staff drive everything we do
Our values have been developed in close collaboration with staff who strive to provide our patients with exceptional care every day.
Put paitients first
Take pride in what we do
Respect others
Strive to be the best
Act with integrity
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About the Trust continued
Our year in numbers 2018-2019
218,000 emergency and urgent care attendances
More than 796,000 patient contacts in community services
93,000 inpatients
1.38 million outpatients
6,492 babies born
123,000 day cases
over £1.6 billion annual turnover
around 17,100 staff
2.6 million patient contacts
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Our adult community services teams deliver care at the heart of the local communities we serve, working in partnership with GPs, local authorities and other healthcare and voluntary sector organisations. In 2019 we combined adult community services with acute medicine and therapy services to create Integrated Care, a new strategic
business unit. Working with our partners in Lambeth and Southwark, we are focusing on new ways of working to improve care for local patients.
We have a reputation for clinical excellence and high quality teaching and research. We are part of King’s Health Partners, one of six accredited UK Academic Health Sciences Centres. In partnership with King’s College London we have dedicated clinical research facilities and a National Institute for Health Research (NIHR) Biomedical Research Centre.
Patients are at the heart of everything we do and we pride ourselves on ensuring the best possible patient experience as well as safe, high quality care. We are proud to have one of the lowest mortality rates in the NHS. Following a comprehensive Care Quality Commission (CQC) inspection in 2019 we maintained our overall rating of ‘good’. Our adult community services achieved a rating of ‘outstanding’.
The commitment of our 17,100 staff is key to our success. We are one of the largest local employers and we aim to develop and support all our staff so they are able to deliver high quality, safe and efficient care. The 2018 NHS staff survey results show that we have one of the most engaged and motivated workforces in the NHS. We know this has a positive impact on the care provided to our patients. We have one of the most ambitious capital investment programmes anywhere in the NHS.
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About
Our vision is to provide the best service possible within the resources available, to be the estates, facilities and capital management provider of choice in south London and beyond, and to develop innovative approaches to improve the health estate.
Essentia provides in-house Estates, Facilities and Capital Management for Guy’s and St Thomas’ NHS Foundatioan Trust, as well as services for other local NHS providers in both the acute and community setting. The context within which Essentia works is changing, and at pace. There is an unprecedented appetite for collaboration between Trusts, within the Integrated Care System (ICS, formerly STP) and beyond, and growing interest in Essentia the organisation of choice for the successful management of high quality estates and facilities services.
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Director of Design & Development
Essentia strives to be a great place to work, grow and build a career.
THE ESSENTIA WAY
THE ESSENTIA WAY IS
The Essentia way is
Looking after each other
Working together
Doing it well
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INVESTMENT IN WORLD CLASS FACILITIES
Click photo to see NHS Guy’s and St.Thomas Cancer Centre information website
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Director of Design & Development
We have one of the most ambitious capital investment programmes anywhere in the NHS.
Most recently we have delivered the £160 million state of the art Cancer Centre at Guy’s Hospital.
The new Cancer Centre at Guy’s was designed by Award-winning architects Rogers Stirk Harbour + Partners and specialist healthcare architect Stantec were chosen for their innovative design based around a series of ‘villages’ that give the 14-storey building a human scale
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Looking to the future we have a once in a generation opportunity to build a platform for sustainable future healthcare and develop world-leading healthcare, Biomedical and MedTech clusters in the heart of London
New MedTech Cluster by 2040
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Director of Design & Development
A Biomedical Cluster at our London Bridge site (including Guy’s Hospital) focused on advanced therapies, cellular medicine, cancer and biomedical sciences - building on the success of the Guy’s Cancer
Further capital investment in our
A MedTech Cluster at our Westminster Bridge site (including St Thomas’s Hospital), building on the Trust’s existing strengths in emergency care, diagnostic imaging, paediatrics and
Centre and Guy’s Tower as centres for advanced therapies research.
community healthcare estate portfolio , thus enabling better integrated care for our communities, closer to where people live, by improving digital mobility of staff and diagnostic tools, encouraging people to manage their own health, and providing a network.
cardiovascular care and the University’s cardiovascular, imaging and healthcare engineering research.
LOOKING TO THE FUTURE PLANS
A c.£200m expansion of Evelina London Children’s Hospital, providing the full continuum of specialist care and delivering a comprehensive children’s hospital for London.
A partnership with Royal Brompton & Harefield NHS Foundation Trust that will transform specialist cardiovascular care for London and the UK.
The Trust will plan and deliver an estate that will be fit for purpose for decades to come, by designing “shell and core” buildings which can adapt quickly and easily to different uses, so that we can refit them every 10-15 years, depending on our needs. This is not a one-off exercise, but a sustained strategy of investment and growth that is financially sustainable over the long-term. Healthcare is rapidly changing. In the future the treatments and technologies available to patients may be radically different. We need buildings that are designed with a degree of flexibility and future-proofing. We aim to treble the amount of space across our estate from the current 381,000 sqm to 1.1M sqm by 2050. Space not required by the Trust and King’s Health Partners will be available to research institutions and life science industry partners, including startups and SMEs. Co-location of these uses is central to the development of our MedTech and Biomedical Clusters model.
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Director of Design and Development
A key member of the Essentia senior leadership team achieving Essentia’s strategic ambitions, providing leadership in delivering the Trust ambitions, estate development plan, and capital investments.
JOB DESCRIPTION
Job Title Director of Design and Development, Essentia
Responsible To Director of Essentia Responsible For Essentia Design & Development team Salary VSM
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Director of Design & Development
THE ROLE
Job Summary This is a new role which will be key to achieving Essentia’s strategic ambitions, providing leadership in delivering the Trust ambitions, estate development plan, and capital investments. The role is a key member of the Essentia senior leadership team. The Postholder: • Leads the planning, design and delivery of healthcare facilities that meet the clinical, research and educational needs of the Trust. This includes the management of the Head of Capital Delivery and team; • Is responsible for the healthcare planning, design and fit-out of new developments and the refurbishment of the existing estate, managing the project directors for major projects; • Builds high quality relationships with clinical service leads, to ensure consistency of approach and to ensure critical interdependency risks are transparent and managed; • Leads the training and development of professional staff involved in design and project management to ensure sustainability of technical expertise in the development workforce.
Key Relationships • Essentia executive colleagues • Trust executives, clinical directors and SBU leadership teams • Senior stakeholders including clients, external partners and suppliers • Trust non-executives • ETL
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KEY RESPONSIBILITIES
Design • Develop design awareness in relation to healthcare planning, in alignment with Trust estate strategy, to fit-out adaptable base buildings (delivered by the Director of Estate Development) to meet the Trust’s clinical ambitions. • Develop design standards to be applied in all fit-outs, refurbishments and new builds that are agreed with senior executive colleagues that will ensure effective maintenance and control of completed schemes after handover. • Oversee the design of ‘standard room’ specification to be adopted as the functional Trust standard to promote flexibility, modernisation and off site manufacture during construction and in occupation. • Ensure Trust capital investments are environmentally sustainable to the standard set in the Trust’s sustainability strategy with stretching targets for reduction in carbon emissions. • Ensure all fit-outs, refurbishments and new builds meet required technical standards and specifications. • Develop and oversee the application of high quality design standards throughout the design and delivery of all capital investments ensuring agreed standards are delivered and projects handed over effectively to the operational team for effective management. • Ensure that appropriate strategies, plans, delivery and implementation frameworks are in place to ensure that an excellent environment for patient care is maintained at all times. Capital Delivery • In conjunction with relevant stakeholders, co-ordinate and prepare a cost-effective capital programme for approval that supports clinical activity and aspirations as appropriate. • Oversee the efficient delivery of the capital programme from scheme design to scheme implementation, ensuring effective project management of capital projects, with stakeholder engagement and patient involvement. • Manage the performance of the capital projects delivery team to ensure transparency and Accuracy in project reporting in relation to procurement, budget control and timelines.
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• Work with the Director of Estate Development to identify and deliver decant projects to facilitate the estate development ambitions of the Trust. • Ensure that all projects are delivered to a high quality design standard achieving required patient safety standards and engineering standards within the resources available. • Develop and manage a resource pool for design and development project management and operational commissioning. • Ensure the production of high quality business cases through providing quality assured support in design, cost estimating and technical content. • Ensure compliance with Design Standards, Technical Assurance and Control in order to meet statutory compliance obligations. • Manage site logistics, integrating effectively with operational teams. • Manage interfaces with Trust teams including Digital, Infection Control, Fire, and Engineering to ensure quality outcomes. • Ensure budget and programme control to agreed standards. • Ensure all projects are designed and delivered in accordance with CDM regulations including appointment of competent persons and the delivery of Health and Safety plans. Major Projects • Lead on the presentation of highly complex development proposals to ensure Trust Board members, senior executives, clinicians and staff understand the Trust’s investment ambitions. • Ensure effective stakeholder engagement with both clinical team and patient involvement in the planning and design and fit-out of clinical facilities. • Develop and manage effective contract procurement and commercial relationships focusing on delivering quality outcomes. • Provide technical support and assurance to ensure high quality business cases are presented for decision-making. • Ensure compliance with design standards. • Devise and take responsibility for planning and delivery of operational commissioning and handover of projects to operational teams.
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KEY RESPONSIBILITIES CONTINUED
Financial Management • Ensure that services and projects are delivered so as to achieve value for money and meet all financial targets. • Ensure all staff comply with the Trust’s financial standing orders and financial procedures, and work to the highest standards of probity and integrity. • Ensure capital projects are delivered within an agreed capital cost envelope. Team Management • Ensure that team structures and individuals employed within the various services are organised to achieve maximum effectiveness in delivering Trust, SBU and Essentia objectives. • Develop and lead a team that will drive and support high performing business performance based on sound and relevant data. • Ensure that an effective performance management system operates for individuals at all levels. • Ensure that staff are effectively managed and developed within a performance appraisal framework including personal development plans, to ensure an efficient, engaged and highly motivated workforce. • Ensure that all staff managed comply with Trust and Essentia policies and procedures. • Ensure compliance with all mandatory training and optimal completion of Trust/NHS staff surveys. Leadership and Organisational Development • Actively promote good communication and employee engagement throughout the Essentia workforce, exemplifying the values and behaviours of the Trust and the Essentia Way. • Promote effective leadership to Essentia staff, encouraging ‘one team’ working and breaking down management barriers and divisions that have developed over time across Essentia. • Responsible for the recruitment, induction, training and development for all accountable staff, including objective setting, motivation and appraisal, and to be responsible for all performance issues relating to the team. • Lead the reconfiguration of working practices and strategic resource levels required to achieve on going optimum flexibility in the workforce to service anticipated and existing business.
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Director of Design & Development
• Invest in the development of all directly accountable employees. • Ensure the implementation of consistent performance management for all employees. • Work with the Head of Investment and Resources and other colleagues in HR and Finance to ensure that workforce plans match and anticipate performance, service and activity levels. • Provide visible leadership to promote a fair and just culture that ensures that Essentia is responsive to the needs of diverse staff. • Contribute to talent management and succession planning across Essentia. Corporate Responsibilities • Be a key member of the team setting and delivering the long-term strategic estate development agenda for the Trust. • Deputise for the Director of Essentia as required. • Represent Essentia at Trust level senior management meetings as necessary. • Represent Essentia and the Trust at ICS, Regional and National levels as and when required. • Actively promote and champion the equality, diversity and inclusion ambitions of the Trust and Essentia. • Contribute fully to Essentia corporate management and strategic development together with other executive colleagues as an active participant in the Executive Team and in presenting to the Board of Directors and external partners and customers. • Participate, and on occasion lead, negotiations with external providers and enhance the Essentia brand working in conjunction with other colleagues. • Participate in the performance management of Essentia at corporate level and act as the Executive lead regarding operational performance. • Take responsibility for the delivery of specific change and transformation projects on behalf of the Director of Essentia. Personal Development • Ensure that professional knowledge is continuously updated and training undertaken if appropriate. • Participate in an annual performance review process where objectives will be agreed, performance monitored and personal development needs discussed. Other From time to time, to provide support to Essentia colleagues undertaking other duties as required, which are consistent with the grade and nature of the post. The role includes work on special projects as they arise. Strict adherence to departmental health and safety regulations and requirements. Any other duties appropriate to the role. Requirement to work at any other site used by the Trust, partners or clients.
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PERSON SPECIFICATION
Essential/Desirable
Qualifications/Education Relevant Masters or MBA qualification, or equivalent professional qualification or experience. Evidence of continued professional and managerial development Professional Registration Relevant professional registration eg architect, engineering, or in construction or design. Previous Experience Extensive, successful track record of leadership and achievement at a senior level in a relevant field in a large, complex environment. Experience of formulating long term, organisation-wide strategic plans and development of projects resulting in positive value for money outcomes Experience of organisation-wide policy development, interpreting legislative and other requirements Extensive experience of delivering successful design solutions in comparable environments. Able to demonstrate previous success in providing innovative and creative property solutions. Understanding of the planning, scheduling and management of operational systems within a complex environment Knowledge Awareness of change management tools and techniques Excellent understanding and specialist knowledge of design and development Highly developed communication skills, with ability to communicate highly complex information where exceptional influencing skills are required. Highly developed leadership skills with the ability to enthuse, motivate and involve individuals and teams, and have them understand the Trust-wide and local performance expectations. Skills & Abilities Extensive track record of effective partnership working with internal and external stakeholders
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Director of Design & Development
WORKING FOR ESSENTIA AND GSTT
At Guy’s and St Thomas’ you’ll be surrounded by an exceptional team of supportive colleagues. Their skill, passion and pride in what they do will inspire you and their encouragement will give you confidence. Our staff surveys tell us that people enjoy working here. We consistently feature as one of the top trusts in the country to work for and are proud to have the Investors in People Gold Standard. As a member of Essentia and GSTT staff, you’ll be provided with a competitive salary and pension scheme, generous annual leave (see below) as well as benefiting from excellent training and development opportunities. However, we are acutely aware that there are other considerations important to you. With this in mind, we provide numerous other attractive benefits to help actively encourage a positive, diverse, healthy and family friendly culture in our workplace. We offer a wide range of great benefits and services for staff, including: • sports and social club • staff gym at St Thomas’ Hospital and a 25m swimming pool at Guy’s Hospital • subsidised on-site nursery and childcare vouchers • on-site cinemas for patients and staff • a comprehensive staff health and well-being programme, ‘5 ways to a healthier YOU’ 1. weekly lunchtime walking group 2. ride to work scheme 3. employee assistance programme 4. free staff counselling service 5. free stop smoking service. When you start working for the NHS you receive the following days annual leave, pro-
rata, plus bank holidays: • 27 days when you start
• 29 days after five years service • 33 days after 10 years service
GSTT has an active commitment to equality and diversity, welcoming people of all backgrounds, nationalities and religions. We are recognised as a healthcare leader by Stonewall and the Trust is a disability confident employer. Further information working at GSTT can be viewed at https://www.guysandstthomas. nhs.uk/careers/why-choose-us/why-choose-us.aspx
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Director of Essentia
Director of Operations (Deputy Director of Essentia)
Director of Estate Development
Director of Design & Development
• Site based soft FM Management • Site based hard FM Management
• Adaptable Estate Design Standards • Contractor/Developer Partnerships • Private sector financing • Adaptable Estate Delivery Management • Commercial & Legal Negotiation with Developers • Tenant Procurement & Negotiation
• Employee Engagement • Statutory Compliance + Health & Safety • Disability Discrimination • Operational Contracts Management • Customer Service / Telephony • Internal and External Customer Relationships • Operational Services Contracts • Backlog & Minor Works Management • Setting standards and policy for Hard and Soft FM • Sustainability • Fire Safety Management
• Technical Design
Standards for capital projects • Strategic and functional planning • Design Management • Fit-out ·Contractor Management • Commissioning & Handover • Technical Supervision • Infrastructure Design and Planning • Internal & Public Stakeholder Engagement • Programme Office & Resource pool (capital)
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Director of Design & Development
Director of Programme Office
Director of Performance & Improvement
Asset Management Director
• Project Planning oversight • Governance and Oversight • Capital and Operational Interdependencies • Capital Programme monitoring • External relationships monitoring/ management • Administrative Management and agenda planning • Strategic capital /
• Data collection & reporting • Quality Standards • Operational Financial Management • Workforce & Essentia Academy • Business Planning • Improvement & Efficiency Programme’ • Risk Management & QA • ERIC and Model Hospital returns and analytics • Procurement (incl Capital Procurement) • ISO accreditation
• Estate Strategy Development • Strategic planning of healthcare estate • Property and Asset Management • Space Management • Commercial management of assets • Landlord and tenant relationships • Planning approval
oversight and benefits realization reporting
• Meetings
management (decision making) • Corporate support & risk management
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Essentia is being supported on this recruitment campaign by the search consultancy The Management Recruitment Group
To arrange a confidential briefing conversation please contact our advisors
Ben Duffill ben.duffill@mrgpeople.co.uk and Nicholas Coppard nicholas.coppard@mrgpeople.co.uk of MRG on 0203 962 9900
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Director of Design & Development
APPLICATION PROCESS
Applications should consist of a comprehensive CV of not more than 4 pages and a covering letter of not more than 2 pages Applications should be sent to ben.duffill@mrgpeople.co.uk
The closing date for applications is 2nd February 2020
Interviews will take place at the GSTT during the week commencing 17th February 2020
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