CANDIDATE INFORMATION PACK
MECHANICAL SERVICES MAINTENANCE MANAGER
3 RD
Most targeted university by UK’s top 100 graduate employers 7 TH The Graduate Market in 2018 , High Fliers Research Ltd
wide assessment) (REF) in 2014 (most recent UK- Research Excellence Framework Overall among universities UK research
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IN THE UK
league table The Guardian 2019
BOUT US
Warwick is a leading university, somewhere forward-looking and ambitious, where the starting point is always ‘anything is possible’. We consistently perform strongly in the UK league tables, and we are proud to be among the top 20 ‘Most International’ universities in the world*. We’re as respected for boundary-breaking research as for teaching and business collaborations - our pursuit of excellence and intellectual curiosity is tireless. We strive to lead rather than follow, and are renowned for our entrepreneurialism and cosmopolitan outlook. Founded in 1965, our university has grown from a few green fields into 750 acres of world-class academic departments, serene lakes and leafy woodland. We now have over 25,000 students and over 5,500 members of staff and are consistently ranked in the top ten of the media league tables in the UK. Extending way beyond lecture theatres, seminar rooms, and the library, Warwick’s campus is a diverse and exciting community in its own right.
1960s The main land granted by Coventry City Council and Warwickshire County Council in the early 1960s. The first buildings were completed in 1965 (and now house Biological Sciences); by 1970 the Library, Science and Arts Buildings and Rootes Residences had been built on central campus. 1980s The 1980s saw the further expansion of the Arts Centre, the construction of the Jack Martin Halls of Residence and of the purpose built post experience training centre, Radcliffe House (1986) referred to above. In 1989, in partnership with Rover and Rolls Royce plc, the University extended the new Advanced Technology Centre to provide extensive new research facilities. 2000s A new Mathematics and Statistics building was opened in 2004 and a major investment in developing the Sports Centre has provided high-class sports facilities, amongst the best of any British university. Warwick’s Institute of Advanced Studies launched in 2007 and the Institute of Advanced Teaching and Learning was launched in 2010. The Warwick Digital Laboratory was opened by Prime Minister Gordon Brown in July 2008. In 2009, the Arts Centre’s Butterworth Hall underwent a £8million development, and we made extensive improvements to the Students’ Union, building extra retail space, cafes, bars and performance areas. campus of the University is situated on
Two new student Sherbourne, were opened in 2011 and 2012 respectively, and new science academic buildings are currently under development along with a new extension to Warwick Business School. 2010s Other notable developments have been a joint Students Union and Retail building (1998), Sports Pavilion (1998), the first two phases of a new building for the Warwick Business School (1999 and 2001) and a new building for Computer Science (2000). Since 2000 plans for further building have amounted to a programme of c.£50m. residences, Bluebell and 1970s During the 1970s, further academic and residential accommodation was built on campus, including the Social Sciences building in 1977, Senate House and the Arts Centre (1974) and the Students’ Union Building (1975). In 1979, the former Coventry College of Education merged with the University to form what is now the Institute of Education on the Westwood site. 1990s During the 1990s, the built campus continued to develop. Between 1993 and 2000 over £100m of new buildings were erected, notably the construction of the Arthur Vick, Claycroft and Lakeside Residences, the International Manufacturing Centre (1994), the Ramphal Building (1996), and the new Medical School Building and associated Biomedical Research facilities generously funded by the Wolfson Trust and through a successful appeal (2001).
Our Campus:Developments
We’ve been working on our plan to develop our campus over the next 5 years with our need to remain world-class in mind. It’s a plan that involves many interrelated parts – new buildings, replacing old buildings, transport and infrastructure improvements and more. Here are some key features of our plans and proposals for the next five years:
This project, which will re-unite all Arts Faculty departments under one roof, will support teaching and research in the arts
Faculty of Arts Building
and enable creativity and innovation to flourish on campus...
In the National Automotive Innovation Centre (NAIC), we’ll create and develop novel technologies to reduce dependency on fossil fuels and to reduce CO2 emissions... This facility will support our Mathematics, Statistics and Computer Sciences departments in their work - work that can have a profound impact on our society, our communities and our cities... We aim to have the most physically active campus community in the UK by 2020, offering the world-class sporting experience you’d expect of a world-class University... This extension of our Arts Centre provides opportunities for digital exhibition & facilities to support digital innovation, learning, thought leadership, contemporary visual arts cultural tourism... The new residences at Cryfield Village will essentially be a miniature village on campus - a series of townhouse-style, apartments and studios with a hub in the centre...
National Automotive Innovation Centre
Mathematical Sciences Building
Sports Hub
Arts Centre Extension
New Residences at Cryfield Village
JOB TITLE:
Mechanical Services Maintenance Manager Maintenance – Mechanical Services Estates Office - Campus Infrastructure Mechanical Services Officer Mechanical Services Contracts Officer Head of Maintenance
SUB DEPARTMENT: DEPARTMENT: RESPONSIBLE TO: RESPONSIBLE FOR:
Job Purpose: To manage the Mechanical Services section and specialist maintenance contractors to provide an Estates maintenance service ensuring all statutory, planned and breakdown works are completed safely, cost effectively and to agreed KPI’s and Service Statement. The Mechanical Services section are responsible for the operations and maintenance of a wid variety of complex equipment throughout the University Estate such as environmental systems lifts, heating, ventilation equipment that form part of the services infrastructure. Principal Accountabilities: This section contains the same information as the ‘Duties and Responsibilities’ of the Job Description 1. Management and organisation (40%) a. Manage the direct employed labour in accordance with University policies and guidance for staff management including writing job specifications, recruitment and selection, discipline and grievance, time sheet completion, absence management, performance management, appraisals. b. Ensure the DEL’s competencies meet the Section services requirements undertaking activities such as succession planning, skills needs/gap analysis, development plans. c. Provide clear direction on maintenance standards, prioritize and schedule statutory, planned and reactive maintenance, defect repairs and minor works, organize and deploy direct employed labour, engage specialist contractors as required, monitor service delivery standards to comply with all necessary legislation and to the University’s accepted standards d. Management of section workshops, property, vehicles, tools and equipment in accordance with University policies and guidelines e. Development of procedures and processes to contribute to the Estates Maintenance Strategy in support of the Universities Strategic Asset Management Plan. 2. Management of specialist contractors (15%); Provide management and technical support to the Mechanical Services Contracts Officer with the management of contractors: a. in accordance with all University policies and guidance for the management of contractors ensuring that work is undertaken to the University accepted standards and demonstrates value for money b. liaising with contractors and explain the problems so that the contractor can evaluate a repai solution and take over the work in a safe and timely manner.
c. ensure compliance with health and safety regulations, issuing appropriate permits, reviewing of Contractor’s competence, risk assessments and method statements. d. reviewing Contractor’s works schedules to ensure University’s statutory compliance obligations are achieved, ensuring timeliness of the maintenance activity/repair/installation, manage relationship with the contractor, accepting handover of completed works back from the contractor ensuring all certification, service records and reports are received in accordance with contract service level agreements e. provide regular feedback to the customer on the status of any repairs, review any actions taken and monitor repairs/installations to ensure business continuity. f. undertaking regular Contractors performance reviews and reviewing invoices against work completed 15 3. Technical (20%) a. Undertaking technical and incident investigations as required by line manager, generate written reports to confirm findings, works completed, recommendations and maintain appropriate records b. Provide historical performance and reliability data, technical advice and support to the department and specialist contractors, assist with contract specifications for complex maintenance projects c. Issuing appropriate Permits and review all supporting health and safety documentation, risk assessments, method statements, training records etc d.vOversee emergency response in line with the University Business Continuity plan e. Provide management information such as section budgets, statutory compliance, backlog maintenance, HR reporting, defects, maintenance scheduling etc f. Completion of Forward Maintenance Registers and providing technical advice, works specification input and budget cost plans to assist in compiling the Estates 5 year and long term financial plans. g. Undertake administrative duties, maintain records and documentation as required by line manager and in accordance with Estates office and University policies. 4. Communication (10%) a. Provide clear direction and communication to the Section of all relevant information to the direct employed labour and maintain good communication with other departments, contractors and suppliers where maintenance activities will impact on the building users operations b. Arrange building services shut downs with customers and building users c. liaise with Estates and other University departmental staff to advise and assist with maintenance and defect repairs scheduling d. Liaison with the stores’ manager for ordering, delivery and collection of section consumables.
5. Financial (10%) a. Provide budgets cost for the forward maintenance register, contracted services, minor works arrange small works projects in line with the Estates department guidelines using approved contractors and the Estates’ quote and tender limits policy, ensure work is completed to program, within budget, conforms to legislative requirements and to the University accepted standards. b. Advise the budget holder with the product specifications and budget costs for specialist plan tools, equipment and consumables required by the Estates Office/section c. Review Section budget spend in accordance with Estates processes and management information reporting. 6. General (5%) a. To undertake any other duties from time to time that may be required, commensurate with the grade of the post.
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KNOWLEDGE, SKILLS AND EXPERIENCE
Qualifications
1. HNC/D qualification in a relevant subject or equivalent (E) 2. NEBOSH National General Certificate in Health and Safety (D)
Professional Qualifications
Member of a related professional institute such as CIBSE (D)
Previous Experience
1. Experience of working in a similar role including managing and leadin maintenance, defect repairs and minor projects 2. Experience of planned preventative maintenance systems 3. Proven work experience of having worked within the building services 4. A recognized apprentice background and/or demonstrable experienc 5. Proven ability to assess problems, provide solutions and then mobilisi 1. Autonomous and self-starter is essential 2. Computer literacy with Microsoft Outlook, Word, Excel, PowerPoint, 3. Good verbal and written communication skills, to enable the post hold specifications and O&M manuals 4. Good customer service skills 5. Technically competent in building maintenance, mechanical biased, t a University or similar environment. 6. Excellent organisational skills with the ability to prioritise, maintain rec 7. Up to date knowledge of statutory compliance and Health and Safety 8. Safe use of Hydraulic/Manual lifting platform 9. Safe Entry into Confined spaces using emergency escape breathing 1. Post holder can expect to be contacted by any member of staff, unive 2. Must be a good negotiator and have the ability to empathise with cust 3. Provide all necessary support to all University parts of the Estate 1. Autonomy is granted for this position with respect to financial expendi 2. Provide minor works estimates and managing works ensuring that the 3. Ensure DEL provides value for money and are cost effective. Circa £ 4. Monitor key areas of plant for efficient operation and energy usage an 5. Post holder is accountable for ordering section specialist contracted s efficient section operation. 1. Liaison with the trade supervisors, monitoring of staff output and perf 2. Liaison with other departments to manage access and shut downs for 3. This Service provided by the Mechanical Maintenance section is carri university activities. 1. The position is responsible for planning schedules of work, and alloca preventative maintenance, project and repair work are adhered to. 2. Monitor all direct employed and contractors to ensure compliance wit The position has minimum of supervision, but retains daily contact with t objectives and provide updates via regular meetings and management i
Knowledge and Skills
Other Information
DIMENSIONS Financial
Operational
Staffing – Supervision Given Staffing – Supervision Received
a multi skilled direct labour and specialist contractors on
sector, undertaking mechanical installation and maintenance works in the heating and ventilation industry g resources and expertise to implement solutions
S Project is required. r to provide feasibility reports, option appraisals and technical reports and understand OEM
orough knowledge and understanding of diverse and complex building systems installed throughout rds, action plans and documentation up to date at all times is essential. egislation. pparatus sity user, external authority, external company or contractor as the section representative. mers needs to provide and promote excellent customer service.
ure in line with the University of Warwick’s quotes and tender limits. are carried out on time and within budget. Circa £200k per annum m per annum. report to senior managers. rvices, specialist equipment and consumables such as tools, spares, lubricants and PPE to ensure
rmance in line with the estates Service statement. maintenance and projects works d out throughout the University estate and is in support of academic, commercial and other
ion of work to the direct employed labour and external contractors ensuring timetables for planned University policies and that work is undertaken to the University accepted standards e line manager. The post holder is expected to manage the sections performance against agreed formation.
For a confidential conversation please contact our advisor Michael Hewlett (E: michael.hewlett@mrgpeople.co.uk) and Robbie Hodder (E: robbie.hodder@mrgpeople.co.uk) of The Management Recruitment Group on T: 020 8892 0115. Applications should consist of a comprehensive CV (of not more than 4 pages) and a covering letter (of not more than 2 pages).
Applications should be sent to michael.hewlett@mrgpeople.co.uk and robbie.hodder@mrgpeople.co.uk
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