UAL - Associate Director Estates Management

Associate Director (Estates Management and Developement)

Contents

Background

Page 03-04

UAL Estates Strategy

Page 05-08

The Role

Page 09-10

Job Description

Page 11-14

Person Specification

Page 15-16

The Recruitment Process

Page 17-18

01

Background

University of the Arts London (www.arts.ac.uk) is a hotbed of creativity, innovation and invention across the knowledge economy. It draws together six Colleges with international reputations in art, design, fashion, communication and performing arts. UAL is a fundamental part of the UK’s creative ecology – the fastest growing sector of the UK’s economy. UAL works with a wide range of commercial and institutional organisations within the world of the arts, including the Tate and the National Theatre, all benefiting from the fresh talent and new ideas of UAL students. The University is hugely international with a reputation that attracts over 19,000 students from over 100 countries, creating a vibrant, multi‐cultural community environment.

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University of Arts London

University of the Arts London is in the top 5 universities in the world for art and design. They offer an extensive range of courses in art, design, fashion, communication and performing arts. Their graduates go on to work in and shape creative industries worldwide.

UAL have launched the careers of many creative and cultural leaders and their alumni include:- • Over half of all Turner Prize winners and nominees in the 30 years since its inception • 37 of the 80 Royal Academicians are UAL alumni; a further 17 are serving or former staff • Over half of the recipients of British Designer of the Year • 10 current Royal Designers for Industry for product or industrial design • Over half of the fashion designers that showed at London Fashion Week A/W 2016 • Multiple winners in the most prestigious art and design awards: from the BP Portrait Award; Jerwood Prize; Taylor Wessing Photographic Portrait Prize; Minerva Medal; BAFTAs, Golden Globes and Oscars

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UAL Estates Strategy

The University aims to be a place that will challenge, inspire, surprise and stimulate, to be recognised as one of the foremost institutions in the world for learning, practice, research and development in arts, design and communication, and to provide a learning environment in which originality is recognised, difference is respected, and excellence is pursued.

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UAL has an incredibly diverse estate spanning Central and Greater London and includes a broad range of property types encompassing academic, teaching, research, commercial, social, hospitality, residential and public realm spaces.

The property portfolio is made up of 16 academic sites and 12 student residences hubs with buildings ranging from listed historic buildings to new state of the art facilities. This dynamic and diverse mix in one the world’s leading cities gives an exciting and challenging proposition to the UAL Estates department.

The Estates department is currently undertaking an unprecedented estate transformation programme. Following the success of UAL’s relocation of Central Saint Martins as the centrepiece of the King’s Cross regeneration scheme, it is now seeking to continue this transformation and plan to replace over half of the university estate over the next five years.

The current financial strength of the University, combined with opportunities in the property market, provide a unique opportunity to deliver the vision of a more unified, rationalised estate. Whilst recognising the importance of the individual identity of the six Colleges, this is an opportunity to create greater campus environments, showcase its collections and archives and enable the University to act cohesively.

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Primary interventions up to and beyond 2022 will be:

• The creation of new facilities for London College of Communication, London College of Fashion, Camberwell College of Arts, and University Services; parts of Chelsea College of Art will also be upgraded.

• A new Students Residence hall is being delivered at Camberwell College of Arts and opportunities to build further UAL owned or part owned Halls of Residences are being explored, particularly local to academic premises where viable. Means of shortening tenures and providing lower rental accommodation for students will be pursued and the Pastoral and Social Programme activities in residences will be a core part of service delivery.

• A backcloth of creating a sustainable estate will enable the University to position itself as an influencer in this area for decades to come. The design of new premises will incorporate low energy sustainable operational concepts.

• The Facilities Management Services to the Colleges and University Services are tailored to suit the evolving development and rationalisation of the estate. The Services Team maintains the estate ensuring compliance with safety standards. Maintenance is proportionate to the condition and predicted tenure of each building.

• In operating, maintaining, rationalising and developing the estate the Student Experience and working environments for staff are of paramount importance. Through effective engagement with end users their needs and priorities are embedded in the strategy.

• Buildings for the future must be future proofed for the digital world and appropriate for multi- functional usage for multiple stakeholders. Through research and innovation UAL will strive for world class sustainable facilities.

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Central Saint Martins ER

Key to locations Central Saint Martins KX – Kings Cross ER – Elthorne Road BH – Back Hill London College of Fashion JPS – John Prince’s Street

Sketch House

Cordwainers Court

LG – Lime Grove GL – Golden Lane CR – Curtain Road MS – Mare Street UAL

Central Saint Martins KX

London College of Fashion MS

Will Wyatt Court

Hoxton

Central Saint Martins BH

London College of Fashion CR

LCF 03 London College of Fashion GL

Costume Store

AS – Accommodation Services Office CO – High Holborn/Central Offices

UAL AS

London College of Fashion JPS

UAL CO

Don Gratton House

Key to tube lines

London College of Fashion LG

Jubilee Northern Bakerloo Central Circle District Hammersmith Metropolitan Victoria Piccadilly London Overground Waterloo & City DLR First Capital Tramlink

London College of Communication

Chelsea College of Arts

Highline Building

Bernard Myers House

Camberwell College of Arts

Brooke Hall

The Glassyard Building

Camberwell Campus

Furzedown Student Village

Wimbledon College of Arts

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The Role

Reporting to the Director of Estates, the Associate Director Estates Management and Development will be responsible for the strategic direction of the University’s Real Estate, Projects and Facilities Management activities. Key aspects of the role are leading on the strategic asset management of the estate including estate rationalisation, option appraisal and development appraisal, planning consideration, acquisition and disposal and acting as UAL’s property lead on landlord and tenant matters. You will also take leadership responsibility for the teams delivering estate improvement projects and facilities management services. The successful candidate will have gained significant experience in real estate management roles across diverse, mixed-use, urban property portfolios. You will have gained experience at a strategic level specifically relating to masterplanning, development appraisal, estate rationalisation and planning and will be experienced in leading acquisitions and disposals either in a client side or client advisor role. Excellent interpersonal, communication and leadership skills are essential as you will need to work successfully with and present to a diverse range of internal and external stakeholders whilst leading and inspiring an internal team of estates professionals.

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Job Description (1)

Job Title: Associate Director Estates Management and Development Accountable to: Director of Estates

Contract Length: Permanent

Hours per week/FTE:37

Weeks per year: 52 Grade: Individual Location: Kings Cross

Salary: Competitive

College/Service: Estates

Purpose of Role:

• To direct strategically the operations of the University’s real estate, capital projects (excluding the 2 major capital projects LCC and LCF and others if appropriate), and facilities management activities. This includes 16 academic sites and owned halls of residence (1 currently but expanding)

• To head up the strategic planning and the day to day management of real estate transactions and general practice issues including landlord and tenant management for the University estate.

Duties and Responsibilities (Associate Director)

• To support and deputise for the Director of Estates where called upon and in their absence.

• To ensure the individual areas of operation are dovetailed into a fully coordinated service covering all aspects of development, operational running and maintenance of the estate.

• To train, lead and motivate staff to provide a customer focused service that provides a high level of satisfaction and experience for students and staff, structuring your teams to be highly effective. Front line student facing staff in particular must focus on providing a courteous and positive experience for our students.

• To ensure all staff act professionally and are properly trained and empowered to undertake their duties.

• To monitor and benchmark costs and performance of the areas under your management internally and externally, providing regular dashboard reports to the Director.

• To take responsibility for the development and management of real estate budgets and to be accountable for keeping expenditure on track. Also for overseeing budgets managed by direct reports.

• To work closely and collaboratively with peers and colleagues in all other areas of Estates activities to ensure effective collective team working and that to ensure our facilities are designed, procured, constructed operated (where applicable) and maintained effectively and sustainably. • To work collaboratively with other University support services, especially Finance, Legal and Procurement, and College management teams in providing services in the academic buildings that complement course requirements and the specific needs of students and staff. Of particular importance is the interfaces with IT in delivering a digital estate of the future whilst supporting colleges in delivering ever changing pedagogical demands.

• To act as an ambassador for the University in these fields of expertise presenting the university as a leading and informed organisation in these areas.

• To ensure adherence to all Health and Safety and Compliance requirements.

• To assist the Director in ensuring that the department acts as a cohesive team maximising the benefits of the cross functional skills. These are to be used to deliver a high level of customer service and optimum value in the execution of the overarching estates strategy, supporting the University Strategy through annual operating plans.

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Job Description (2)

Duties and Responsibilities (Real Estate) These include but are not restricted to the following:

• Work in close collaboration with AD Accommodation, Catering and Retail and Director of Estates in advising on real estate aspects relating to property contractual commitments for existing and proposed halls of residence by freehold, lease, nominations or other special purpose vehicles. This includes providing market knowledge of the sector, development opportunities, funding arrangements, planning and legal considerations, tax and accountancy treatments. Deliver a strategy for optimum halls provision to meet projected demands at affordable levels.

• Strategically plan disposals of properties that become available due to College re-locations.

• Work in close collaboration with Programme Director (Major Capital Projects), Director of Estates and Business Support Accountant and others in establishing strategy and aligning with the University financial parameters.

• Manage site valuation enhancements to maximise returns on disposals including master planning, development appraisals, legal and technical aspects

• Manage negotiations on property acquisition, proposals from developers, own developments, freehold of existing buildings and rental including all legal and technical aspects. These may be academic, University Services or accommodation facilities.

• Manage rent reviews, break clause negotiations, lease renewals and dilapidation negotiations on rental properties and relationships with landlords.

• Manage licenses, short term lets etc.

• Manage Rates valuations and payments and service charges

• Advise the Director of Estates on market forces and implications on rents, values etc.

General

• To perform such duties consistent with your role as may from time to time be assigned to you anywhere within the University

• To undertake health and safety duties and responsibilities appropriate to the role

• To work in accordance with the University’s Equal Opportunities Policy and the Staff Charter, promoting equality and diversity in your work

• To undertake continuous personal and professional development, and to support it for any staff you manage through effective use of the University’s Planning, Review and Appraisal scheme and staff development opportunities

• To make full use of all information and communication technologies in adherence to data protection policies to meet the requirements of the role and to promote organisational effectiveness

• To conduct all financial matters associated with the role in accordance with the University’s policies and procedures, as laid down in the Financial Regulations

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Key Working Relationships: Managers and other staff, and external partners, suppliers etc. with whom regular contact is required. • Director of Estates • Direct reports • Peers in Estates • Peers in other Strategic Development areas • Other University Services Heads and Associate Directors

• DOCAs, Heads of Technical Services, IT staff • External consultants, contractors and suppliers

124

Person Specification

Job Title:

Associate Director Estates Management and Development

Grade:

Individual Contract

Specialist Knowledge/ Qualifications

Membership of RICS and/or a track record of operating in general practice/ property development operations. Knowledge of developing and managing zero based budgets and experience in delivering successfully. Knowledge of HR procedures and procurement regulations. Knowledge of Health and Safety legislation applicable to premises. A wide range of experience in property operational management, maintenance, development and legal transactions is desirable, preferably gained in the University sector. Experience in student accommodation transactions and development is essential. Communicates persuasively and with gravitas adapting the style and message to suit a diverse internal or external audience in an inclusive and accessible way. Motivates and leads effectively, setting the strategic direction and promoting collaboration across formal boundaries. Contributes to advancing professional practice in own area of specialism including external networks and conferences. Effectively plans, prioritises and manages the delivery of complex projects or activities to achieve long term strategic objectives. Contributes effectively to the Estates senior leadership team, setting the strategic direction for one or more functions and fosters constructive relationships across the organisation. Provides effective strategic leadership for enhancing the student, staff or customer experience to promote an inclusive environment for students, colleagues or customers. Initiates innovative solutions to problems which have a strategic impact.

Relevant Experience

Communication Skills

Leadership and Management

Research, Teaching and Learning

Professional Practice

Planning and managing resources

Teamwork

Student experience or customer service

Creativity, Innovation and Problem Solving

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1206

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The Recruitment Process

For a confidential conversation please contact our advisors Ben Duffill (ben.duffill@mrgpeople.co.uk) and Emma Taylor (emma.taylor@mrgpeople.co.uk) of The Management Recruitment Group on T: 0207 959 2368.

Applications should consist of a comprehensive CV (of not more than 4 pages) and a covering statement (of not more than 2 pages).

Applications should be sent to ben.duffill@mrgpeople.co.uk and emma.taylor@mrgpeople.co.uk

Closing date for applications: 23rd October 2016.

Interviews will take place during the weeks commencing 7th and 14th November 2016.

The Management Recruitment Group

68 King William Street London EC4N 7DZ Tel: 020 7959 2368

Regal House 70 London Road Twickenham TW1 3QS Tel: 020 8892 0115 www.mrgpeople.co.uk

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