ASSOCIATE PROGRAMME MANAGEMENT
Candidate Information Pack
Essentia helps organisations to become more efficient and more effective. Our experts provide consultancy services to guide and support your strategy and estate development. We combine commercial focus with public sector values. Our profits are invested back into the NHS. We are unique.
Contents
About Essentia Trading Limited Programme Management Organisation Structure
Case Studies Role Summary
Key Responsibilities Person Specification Application Process
Essentia Trading
BACKGROUND
Essentia is a specialist consultancy that helps public and private sector organisations max- imise the value of their built assets, making them more efficient, connected and ready to embrace the future. In 2013, Essentia Trading Limited was launched as a wholly owned subsidiary of Guy’s and St Thomas’ NHS Foundation Trust. The company has over 80 consultants across London, Oxfordshire and East Anglia. We help clients to transform their built environment to meet both short and long-term objectives. We offer an integrated team covering programme, project and cost management, property consultancy, health care planning, sustainability and technology. This combined expertise has helped our clients achieve their goals, ranging from improving value and eliminating inefficiency, to re-designing services and developing innovative new facilities. We have the capacity to work on complex strategic investment programmes across sites and organisations as well as stand-alone projects or commissions. Essentia has the capability to deliver outstanding results; developing a strategy to increase capacity, optimising capital investment, improving operational efficiency or reducing risk. Our success stems from our belief that organisations must work in harmony with their built environment. We help our clients implement long-term business strategies to drive excellent and sustainable service delivery. We have a proven track record of solving organisations most challenging problems.
ESSENTIA TRADING AT A GLANCE
Here are some of our recent achievements
• Confidential Pharmaceutical client, Cambridge - Strategic programme management supporting the occupation and transition into their new global headquarters and R&D centre • South London and Maudsley NHS Foundation Trust - Estate strategy across four acute sites and circa 90 community properties together with managed support to develop estates function capability • Guy’s and St Thomas’ - Masterplanning for the Westminster Bridge and London Bridge Campuses • Barts Health NHS Trust - the disposal of London Chest Hospital allowed Barts to invest in the new Cardio Health Centre • Working with London Boroughs of Lewisham and Lambeth to source new ways of funding future projects
• Turnover £7.1m in 2017/2018
Programme Management
Adam Trigg Director, Programme Management
Programme Management at a glance
• Strategic review
2018/19 has been a successful year for the Programme Management team at ETL.
• Value management
We work with clients to deliver innovative solutions across a wide range of sectors including the Healthcare, Higher Education institutions and Research and Development as well as Central Government and other Public and Private sector organisations.
• Operational readiness
• Gateway review
• Risk management
• Performance management
Our work ranges from small one-off commissions to large-scale multi-disciplinary interventions.
• Team coaching
We take a strategic and open-minded approach, using a range of support tools to help our clients plan for success and make the critical decisions that will transform their business. Our team has a diverse range of professional skills that allows us to deliver a full range of programme management support to our clients.
• Benefits realisation
• Process improvement
• Business case advisory and review Programme or project audit and health checks
Case Studies
Annual Report on Widening Participation and Outreach (WP&O) | 2013–14
GUY’S CANCER CENTRE
The Programme
The Outcome
This project is a hallmark on how we would want to work on all major new builds. We worked closely with clinical teams and a patient user group to work out what success might look like. The project was the sent out as a design, from which a winner was chosen and then a contractor selected.
The building was designed to be very flexible, so if the treatment of cancer changes in years to come then the space can be adapted very easily. It was also built off-site and shipped in and bolted together. This had a huge impact on the speed to deliver the project and on the surrounding community that has less disruptions for a building of this scale and proximity to residential housing.
Our Unique Approach
The project allowed us to incorporate design features that were integrated as a result from feedback from the patient group. The one big transformation was putting the very heavy radio therapy equipment above ground. Because of the weight and screening that is required most cancer centres house this equipment in the basements of buildings. In most cases patients then have to navigate areas of a hospital that are not very inviting or engaging. At an additional cost we managed to bring those facilities above ground, giving patients access to the brighter spaces, with outside views directly before and after treatment.
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Case Studies
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SALFORD AND PENNINE ESTATE DEVELOPMENT PROGRAMME (CONFIDENTIAL)
The Programme
The Outcome
Salford Royal Foundation Trust (SRFT) was appointed by NHS Improvement to manage Pennine Acute Hospital Trust. The Head of Estates for SRFT appointed Essentia to review the estate department across both Trusts and to make recommendations which would improve overall effectiveness and efficiency. Assembling a team of management and technical expertise, we performed a diagnostic on both estates departments, focussing on management structure, systems, policies, procedures and risks. We proposed a number of recommendations intended to bring the two estates departments into alignment and to share systems, polices and resources. responded by forming the Estate Development Programme, a multiple workstream programme which over the course of twelve months addressed the highest risk areas, launched a project to improve infrastructure resilience and reliability, supported recruitment of Head of Operations role, succession planning and established a common basis for systems, policies and procedures. SRFT subsequently appointed Essentia to implement the recommendations and we Our Unique Approach
The two estates departments are working more effectively and under new leadership are set to achieve a consistent standard across all sites. The two Trusts are taking a more strategic approach to their development and a capital programme is emerging which will not only transform the clinical services being delivered, but will halt the deterioration and achieve a higher standard of physical environment for patients and staff alike.
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Case Studies
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SOUTH LONDON AND MAUDSLEY MENTAL HEALTH CARE TRUST (SLaM) (CONFIDENTIAL)
The Programme
of the exercise. Following submission of our report, SLaM appointed Essentia to co-locate a high level intervention team into specific areas of the estates team to implement the recommendations. This team, experienced in dynamic environments worked in a high frequency reporting manner for several weeks as they worked closely with senior managers to promptly address project performance issues which involved changing out-sourced arrangements, implementing new robust controls and challenging decisions. Following this initial intervention, Essentia’s appointment was extended into a longer term arrangement to embed new processes and approaches Projects at SLaM are under better control and consequently the quality of decision making has improved. Projects are now reporting through appropriate governance routes and senior management have more confidence in the capability of the capital team. Essentia is maintaining a team co-located at SLaM leading and managing the capital programme in partnership with senior managers. The Outcome
SLaM is a major mental health care trust and a leader in its field. Recognising that the estates team appeared to be not performing optimally, SLaM appointed Essentia to perform a diagnostic exercise and to make recommendations to address concerns expressed by senior management.
Our Unique Approach
We assembled a team comprising of both technical and analytical ability and arranged for a series of interviews with key personnel. In addition we examined a large number of documents and performed data analysis to identify any trends in estate performance, both operational and related to projects. Using our experience acquired during other reviews and of our own in-house team at Guy’s and St Thomas’ (GSTT), we were able to identify areas where performance was ‘perfectly good’, and specific areas of weakness which needed to be urgently addressed. We presented our findings to SLaM in the form of a report with specific implementable recommendations to address the weaknesses. Throughout this review we maintained a high degree of client contact and were able to adapt to requests to focus in on particular areas, while retaining the overall integrity
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Role summary
Based in London, the Associate role is to join other Associates and the Director to provide high quality, client-facing Programme Management Services to our growing portfolio of clients.
The individual will contribute to business development, service delivery, service development and line management.
Business Development
80% of our work is repeat business or via referral, so we are looking for a person who can nurture relationships and recognise the role of excellence in our company’s development. In addition, the Associate is expected to manage a network of professional contacts to maintain their awareness of emerging programmes in our relevant sectors of healthcare and science infrastructure. The successful candidate will possess the ability to apply a range of solutions to programme challenges as there is no one single approach and flexibility is often key to a successful outcome. We frequently work in closely knit teams with clients and other consultants, hence a collaborative approach is essential to enable us to solve complex problems using innovative solutions. Programme Delivery
Credit: Nathan Clarke
Key Responsibilities
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The following duties and responsibilities cover the full lifecycle of programme management, including: • Provide a full range of programme management services relating to major capital development programmes for a variety of clients in the healthcare and science sectors. • Be responsible for managing the Profit & Loss / financial performance on own projects, analys- ing performance against budget and income targets and monitoring efficiency of others on own projects. • Be accountable for the performance of individual commissions and client satisfaction with outcomes against agreed scope / specifications.
• Supporting the Director in achieving an annual new business development consultancy target.
• Champion and implement an approach to service delivery that focuses on the realisation of benefits within the overall affordability envelope.
• Champion and ensure the use of best practice.
• Assist in the development, recruitment and training of staff and ensure that personal development plans are in place. • Encourage all Company service lines in promoting and selling of integrated solutions (comprising multi-disciplinary inputs) to client organisations.
• Manage and prepare tenders including bid documentation.
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Person Specification
Associate - Programme Management
• Significant and in-depth experience and a record of achievement in successfully delivering technically complex and high value build asset programmes in the Healthcare, Science and/or Higher Education sectors.
• Demonstrable experience of working with a range of internal and external stakeholders.
• Skilled in the latest programme techniques, with the ability to analyse complex problems and develop practical and workable solutions. • Understanding of change management and performance management processes, with a proven record of successful delivery. • Knowledge of construction processes and programme management methodologies for planning, monitoring and controlling programmes.
• High level verbal and written communication skills.
• Willingness to travel and work flexibly to meet client and project needs.
GUY’S AND ST THOMAS’ NHS FT Cancer Centre at Guy’s Rogers Stirk Harbour + Partners © Morley Von Sternberg “With their integrated approach Essentia have been able to support our ambitious estate investment and modernisation programme” – Altaf Kara , Trust Strategy and Commercial Director, South London and Maudsley NHS Foundation Trust
Credit: Nathan Clarke
Application Process
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For a confidential and informal discussion please contact Essentia’s appointed recruitment partner, Melanie Pye at The Management Recruitment Group.
Melanie Pye: 07530 734 568 melanie.pye@mrgpeople.co.uk
52-54 Gracechurch Street London EC3V 0EH www.mrgpeople.co.uk
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Formed in 2013 by Guy’s and St Thomas’ NHS Foundation Trust, Essentia helps organisations get the most from their built environment, through a range of consultancy services. Drawing on a wealth of expertise we are able to support organisations in developing and implementing strategies that will transform your business.
SERVICES WE OFFER Strategic Estate Development Healthcare Planning Capital Development Property Consultancy Sustainability Consultancy Technology
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