CHILDREN’S CANCER CENTRE DELIVERY DIRECTOR CANDIDATE BROCHURE
• Introduction
• About us
• Our Strategy: Above and Beyond
• GOSH Charity
• Job description and person specification
• Working at GOSH
• Application process
Director of Design & Development
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INTRODUCTION
Great Ormond Street Hospital for Children NHS Foundation Trust (GOSH) is seeking to appoint an inspirational Delivery Director to lead the construction of the hospital’s new state of the art Children’s Cancer Centre. The Children’s Cancer Centre Delivery Director is a new role which will be key to achieving GOSH’s strategic ambitions and to ensure the collaboration between a number of complex work streams required to deliver a transformative new cancer service and centre as part of the wider redevelopment of Great Ormond Street Hospital. The appointed candidate will lead the delivery of this iconic and complex project from planning through to construction and completion, being accountable to the Trust Board and Executive Committees and the GOSH Charity, leading engagement with GOSH stakeholders, and leading a diverse internal and external project team.
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The role offers a truly unique and compelling opportunity to lead the delivery of a once in a generation, state of the art Cancer Centre for one of the world’s most prominent children’s hospitals, creating an environment that in turn will make a fantastic difference to patients, their families and society.
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ABOUT US
Great Ormond Street Hospital (GOSH) has a worldwide reputation for the care of children. Our aim is to give all of our patients and their families the best possible care and ensure that the principle of the child first and always is at the heart of everything we do. Since its formation in 1852, the hospital has been dedicated to children’s healthcare and to finding new and better ways to treat childhood illnesses.
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GOSH is a national centre of excellence in the provision of specialist children’s health care, currently delivering the widest range of specialist care of any children’s hospital in the UK. It is the only specialist Biomedical Research Centre for paediatrics, the largest centre in the UK for children with heart or brain problems, and the largest centre in Europe for children with cancer. It works in partnership with the UCL Institute of Child Health (ICH), part of University College London, and together they form the largest paediatric research and teaching centre in the UK.
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WHAT WE DO
Great Ormond Street Hospital receives 237,908 outpatient visits and 43,218 inpatient visits every year (figures from 2018/19). Most of the children we care for are referred from other hospitals throughout the UK and overseas. There are 63 different clinical specialties at GOSH; the UK’s widest range of specialist health services for children on one site. More than half of our patients are referred to us from outside London and a small proportion come from overseas.
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GOSH is the largest paediatric centre in the UK for:
• paediatric intensive care • cardiac surgery - we are one of the largest heart transplant centres for children in the world • neurosurgery - we carry out about 60 per cent of all UK operations for children with epilepsy • paediatric cancer services including bone marrow transplants – with University College London Hospitals (UCLH), we are one of the largest centres in Europe for children with cancer • nephrology and renal transplants • children treated from overseas in our International and Private Patient (IPP) wing
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OUR STRATEGY: ABOVE AND BEYOND
To help us shape our hopes for the future, patients, families, staff and partners told us what they think of Great Ormond Street Hospital: what we do well, what we could improve and what we should do more of.
Our exciting 2020-2025 strategy is the result of that helpful advice. It will help us concentrate on things which make the most difference to our children and young people, families and staff.
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How will we make our hospital out of this world by 2025? We’ve discovered what will make the most difference to our patients and staff and have set ourselves six ambitious programmes of work to deliver better, safer and kinder care and save and improve more lives We want GOSH to be an incredible place to work, so we’ll invest more in the wellbeing, education and development of our fantastic staff. By putting the patient at the centre of our thinking, we will deliver a Future Hospital programme which will transform outdated pathways and processes. We’ll improve and speed up access to urgent care and stay one step ahead by developing virtual technology so care can be accessed both in and out of the hospital. We’ll develop the GOSH Learning Academy to help staff learn and thrive as they care for our patients. When conducting research into rare and complex conditions, we’ll involve everyone to help speed up the development of new treatments and cures . And to help care for children with rare and hard to treat cancers, we’ll build a new Children’s Cancer Centre , a space with state-of-the-art facilities.
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GOSH CHARITY
Every day brings new challenges at Great Ormond Street Hospital (GOSH). Every day, 619 children and young people from across the UK arrive for life-changing treatments. Every day, young lives hang in the balance as patients, families and staff battle the most complex illnesses. Every day, the brightest minds come together to achieve pioneering medical breakthroughs that change the lives of thousands of children – and change the world.
Despite the greatest challenges a child can face, the hospital is a place where being sick does not always mean being sad. And it’s a place where you’ll find – today and every day – some of the bravest people you could ever meet. This extraordinary hospital has always depended on charitable support through the Great Ormond Street Hospital Charity.
Discover the impact we make
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GOSH Charity support for redevelopment GOSH’s redevelopment programme enables the creation of patient- centred spaces, designed to deliver world-class care for some of the UK’s most seriously ill children. Donated money goes to support the design, construction and fitting of new buildings and the renovation of older areas to give our patients the best care and experience possible. Whether it’s new inpatient and intensive care beds, state-of-the-art operation theatres or all-important spaces for families to relax or play – charitable support is critical to the continued transformation of GOSH. The Children’s Cancer Centre project is majority funded by the GOSH Charity.
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JOB DESCRIPTION
Children’s Cancer Centre Delivery Director
Job Title Children’s Cancer Centre Delivery Director Responsible To Director of Built Environment & Estates and Facilities Grade 9/VSM dependent on experience
Scope of the role The Children’s Cancer Centre Delivery Director will lead the Children’s Cancer Centre programme from its current design stage through demolition and construction to create a world leading healthcare building. The post holder will be a Senior Leader at GOSH reporting into the Executive Director of Estates Facilities and the Built Environment Department and have responsibility for all aspects of the delivery of Childrens Cancer Centre. Key aspects of this role will be to:- • Accountability to the hospitals Trust Board and Finance and Investment Committee, and the GOSH Charity Trust Board and Property and Development Committee for the Delivery of the Childrens Cancer Centre Bulding. • Lead the internal and external project team, external advisors and lead contractor to ensure the CCC project maintains project programme and budget • Lead on financial control of the design and construction programme and tight management of the change management process. • Lead on achieving planning permission for the Children’s Cancer Centre • Lead on managing the key risks and issues associated with the programme and ensuring actions are taken to mitigate or respond • Manage and actively promote the relationships with key stakeholders and in particular the CCS Planet Programme Director, associated workstream leads and the Clinical Champions. • Lead on the Full Business Case development in relation to the Capital Case • Avoid the destabilisation of business as usual throughout the demolition and construction process
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This is a new role which will be key to achieving GOSH’s strategic ambitions and to ensure the collaboration between a number of complex work streams required to deliver a transformative new cancer service and centre at Great Ormond Street Hospital. The post holder will be required to hold the lead contractor to account for performance, driving quality to deliver a world leading cancer centre for children. The post holder will need to be highly autonomous, requiring interpretation of national policy and strategies, and involves the expert analysis, synthesis and regular communication of highly complex, sensitive and contentious information both within the Trust, Charity and with external stakeholders, where there may be significant barriers. Close and effective working with the local community, including residents, local businesses, other hospitals, and suppliers will be crucial. The CCC project is part of a wider GOSH Transformation Programme whose purpose is to achieve its benefits of improved outcomes and patient experience, and of improved productivity and increased quality of care. The post-holder is accountable to the Trust & Charity for the delivery of the Children’s Cancer Centre Programme.
Key working relationships
Internal: • Children’s Cancer Centre Programme Board and Project Teams
• GOSH Executive members, in particular the CEO, Director of Estates and the Built Environment, Medical Director, Director of Nursing & the Directorate Management Teams as key benefits owners. • The GOSH Charity • Corporate Directorates, in particular, Finance, Workforce, Strategy, Commercial and Communications. • Trust Board members, in particular key Executive Directors and the Non-Executive Director lead for the CCC, and Governors. External: • Project Team External Advisors i.e. Project Management, Cost Consultant, Architectural Advisor etc. • Lead construction partner and architect • Supply chain • Local Planning Authority • NHSI/E • Local Community • Various Regulatory Bodies • Patients, families & their representatives
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Strategic Programme Leadership
• To lead the Programme for the Children’s Cancer Centre though RIBA design stages 3 and 4, site mobilisation, demolition, construction and commissioning, coordinating all elements of the programme and resources to ensure programme delivery establishing and operating proactive monitoring of overall progress • Develop and maintain key strategic relationships with parties that are critical to the successful delivery of the programme • Ensure Project and Programme Boards are appropriately informed in relation to programme progress against cost and timescale, benefits delivery, risks and issues, and support the SRO in ensuring that decision-making at Project and Programme Board is of a high standard, timely and consistent. • In conjunction with SRO, regularly report progress to the Trust Executive Directors and Trust Board • Brief the Trust’s Investment Portfolio Office and other trust assurance teams as appropriate • Co-ordinate, set standards in line with Trust and SRO requirements and quality assure all programme documentation • To manage the process of obtaining planning permission for the Children’s Cancer Centre project • To work with the internal team and external advisors to assist with the creation and delivery of the Full Business Case for the Children’s Cancer Centre • Ensure the programme builds on best practice in every aspect of its planning and delivery and that all learning from it is shared locally across the Trust, with other partners and nationally with other NHS organisations • Represent the programme across the Trust, and in the wider system, including presenting to high level Board and Committee meetings. This will include presenting complex, sometimes sensitive, information to elicit engagement and enable decisions to be made quickly to address urgent issues • Design a phased programme that will deliver the expanded capacity and modern infrastructure needed for GOSH to remain a world-class paediatric cancer provider at the hub of a network of specialist children’s services for the populations of the United Kingdom and the world. • Input as required to other programmes of work linked with the CCC i.e. the decant and enabling programme and the GOSH Masterplan • Ensure the programme is agile and adapts to reflect any significant changes in the Trust’s strategy, or in the external environment, such as the outcome of public consultation or future pandemics
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Project Delivery
• Responsible for day to day management of the CCC programmes, establishing and operating proactive monitoring of overall progress • Identify and actively manage key interfaces and interdependencies with other programmes, putting in place appropriate mechanisms to ensure any potential conflicts or issues are identified and addressed at an early stage • Lead and manage the performance of the programme team as a whole, ensuring a “one team” approach • Work across the Trust to develop and maintain an integrated timeline for those key activities, critical inter-dependencies and decisions that impact across programmes • Understand and map the internal Trust and external regulatory business case approval processes and develop a programme plan that leads to urgently needed additional capacity coming on stream in a timely fashion. • To ensure lessons learned are incorporated into the project from both internal and external major capital developments • Work with the internal team, external advisors and contractor to review any “modern methods of construction” i.e. pre fabrication • To review and comment on the contractor’s programme, design release schedule, tender event schedule etc. Comment on these and accept on behalf of the employer when acceptable • Review, comment on and accept various documentation issued by the contractor including Contractor’s Works Information, Construction Management Plan, Servicing and Procurement Plans, ensuring they are deliverable and making recommendations • Liaise with the contractor and project team to comment on and agree procurement packages and a procurement methodology that follows the principals within the Contracting Authority’s ITT and the Contractor’s tender submissions
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Cost & Risk Management
• To lead the change management process working between the Trust and the contractor • Manage the value management, value engineering and cost reduction processes with the contractor • Receive reports on events impacting on cost, time and/or quality and disseminate within the Trust as appropriate • Manage the Cost Consultant’s input and contribute to value for money and bench marking reports • Responsible for developing robust risk management processes for all work streams within the CCC Programme including escalation • Proactive risk management with escalation as appropriate • Work with the Cost Consultant to manage and check invoices from directly appointed members of the client team, making a monthly recommendations • Review contractor cash flows to monitor spend and overall project cash flow
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Project Quality and Compliance
• To lead the internal team review processes of the RIBA 3 and RIBA 4 reports issued by the contractor • To drive best practice, project quality and to ensure the project meets or exceeds the client brief • Ensure that the input of other consultants, where appointed, is managed and co- ordinated • To challenge the contractor and architect to deliver a world leading healthcare building • Obtain compliance reports from the contractor at the end of each RIBA stage setting out how it has complied with the brief and any divergences. Review any divergences with the Project Director and obtain instructions. Advise the contractor accordingly • Ensure the Children’s Cancer Centre building is compliant with all HTM/HBNs and statutory/legal requirements. If this is not the case and a derogation is accepted that there is a clear and transparent governance process for the approval of derogations • To be responsive to regulation changes within the healthcare and construction industries ensure these changes are incorporated into the CCC i.e. changes to fire regulations and cladding requirements etc.
Stakeholder & Partnership Management
• To lead the CCC Project Team to enable programme delivery • Work with the local community to maintain channels of communication, keep them updated on plans and engage with them on the planning process • Work closely with the GOSHCC team to develop strong corporate partnership and sponsor relations • Ensure a strong relationship with Camden Council to fester a positive planning process • Manage the interface with key programme and project stakeholders and ensure that interfaces and communications with all stakeholders are effective. • Ensure a clear understanding amongst both the programme team and the wider organisation of the objectives and scope of the project • Support the work stream leads and project team to develop and deliver a comprehensive communications strategy to communicate the programme vision, objectives, benefits and progress against these throughout the programme life cycle • Support the development of the business case through a process of consultation and participation with key internal and external stakeholder and partner organisations • Supports the development and delivery of a comprehensive engagement strategy to ensure that the views of patients, their families, staff and external stakeholders inform the vision, and programme and project design and delivery
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Review of this Job Description
This job description is intended as an outline of the general areas of activity and will be amended in the light of the changing needs of the organisation. To be reviewed in conjunction with the post holder.
Other information
Great Ormond Street Hospital for Children NHS Foundation Trust is a dynamic organisation, therefore changes in the core duties and responsibilities of this role may be required from time to time. These guidelines do not constitute a term or condition of employment.
Risk Management
You will be required to ensure that you implement systems and procedures at a local level to fulfil the requirements of the organisation’s Risk Management Strategy including local management and resolution of complaints and concerns, management of SUIs/incidents and near misses. Your specific responsibility for risk management will be clarified to you by your manager at your local induction.
Emergency Planning
In accordance with the organisations responsibilities under the Civil Contingencies Act 2004, you may be required to undertake alternative duties as is reasonable directed at alternative locations in the event of and for the duration of a significant internal incident, major incident or flu pandemic.
Human Rights
You are required to comply with the regulations of the Human Rights Act 1998 during the course of your employment.
Sustainable Development
You will be required to demonstrate a personal commitment to the Trust’s Sustainable Development Plan and to take personal responsibility for carrying-out your work duties in a way which is compliant with this plan.
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PERSON SPECIFICATION
Knowledge, Experience & Qualifications
Essential • Educated to Master’s Degree or equivalent level of knowledge and experience • Current formal qualifications in Project and Programme management. • Evidence of appropriate continuing professional and personal development, as a result of feedback, reflection and experiential learning. Desirable • Membership at either Royal Institution of Chartered Surveyors, Chartered Institute of Building Services Engineers, Royal Institution of British Architects. • Experience of managing major projects in Central London • Has experience of leading change through joint board arrangements • Has operated in a partnership/joint role across organisational boundaries • Experience in a responsible director / senior management position in a complex operational environment implementing change and redesign across organisational boundaries and sectors
Skills & Ability
Essential • Strong leadership, interpersonal skills, and authority to deliver advanced relationship management across multiple stakeholders • Dynamic personality and the ability to build trusted stakeholder relationships and wide support networks in a political context like the NHS • Strong people management skills, able to motivate and inspire clinical and non-clinical colleagues to enable they deliver their best. • Ability to successfully analyse complex issues and situations, provide logical decisions, and reconcile competing interests, providing practical and creative solutions to problems through collaborative working to promote corporate vision • Ability to think and plan strategically, tactically, and creatively, and to prioritise work programmes in the face of competing demands, including an evidenced approach to robust programme management skills • Ability to collaborate constructively with internal and external partners to create the conditions for successful partnership working
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• Ability to be intellectually flexible and to look beyond existing structures, ways of working, boundaries and organisations to produce more effective and innovative service delivery and partnerships through transformation • Proven experience of highly effective written and verbal communication at the highest levels, including public speaking and preparation of complex written reports. • Excellent presentation and facilitation skills to very senior audiences, conferences, and events. • Evidence of outstanding inter-personal skills, with a demonstrable ability to engage positively with individuals from junior to very senior levels and to deliver solutions in conflict situations • Exceptionally high level of political awareness and sensitivity, with the ability to understand the wider interest groups and stakeholders, and ta work sensitively to overcome their differing positions and interests • Ability to understand both operational detail and wider strategic environment and to articulate these to others. This needs to include the ability to make clear rational decisions and exercise independent judgement • Ability to cope with ambiguity, perform and direct others whilst delivering through uncertainty • Resilience to effectively manage workloads despite frequent interruptions and conflicting demanding goals and deadlines • Financial awareness and business acumen and a demonstrable ability to effectively manage large and complex budgets including budget setting and monitoring • Literate in information and communications and digital technologies including project management software • Competent with the full range of Microsoft products including outlook word Excel PowerPoint and project • Commercially minded the development of compelling offerings for potential partners Desirable • Evidence of leading in regional and national development as well as within organisations • Ability to work to deliver value beyond healthcare, seeing the position of strategic developments in the context of local economic and social growth, and in the context of development of London as a world leading city • Proven ability to develop highly compelling written narrative to inform public debate, as well as professional/service debate. • Evidence of leading changes to services that deliver significant value for patients and taxpayers. • Skilled in cross-health economy analysis trends and situations and an ability to deliver applicable change solutions • Able to motivate senior individuals to make significant changes to their working arrangements and services to deliver greater value.
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PERSON SPECIFICATION CONTINUED
Personal Style & Behaviour
Essential • High level of work organisation, self-motivation, drive for performance and improvement, and flexibility in approach and attitude • Evidence of a strong sense of commitment to openness, honesty, inclusiveness and personal integrity • Evidence of holding strong public service values and being deeply motivated to improve services and make a real difference to the health status of patients, clients and the public • Evidence of understanding of own strengths and limitations and self-impact on others Evidence of skill and effectiveness as a member of a team at senior level, contributing especially to team building and leadership • Evidence of the ability to constructively challenge (upwards, downwards, horizontally across structures and organisations) and encourage even the most resistant cynic to think of lateral solutions • Articulate, self-motivated, committed, inspiring and enthusiastic • Actively promotes the role of patients, families and staff in shaping services and improvements. • Consistently seeking and creating collaborative working relationships and partnerships with internal and external stakeholders. • Sets high personal standards of accountability and responsibility for themselves and their teams and holds others and themselves to account. • Uses evidence to assess problems, seek out innovation, and make improvements. Decisive, at the appropriate point in considering issues. Resilient, and acts to develop the resilience of others, • Has the adaptability to manage on multiple fronts, maintaining focus on short medium and long-term objectives, maintaining pace Desirable • Influential in a public forum, as well as within organisations. Evidence of bringing gravitas to complex negotiations to achieve positive outcomes.
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Physical Requirements
Essential • The energy, stamina and drive commensurate with working at Director level in a large and complex context with a diverse portfolio, as, evidenced by health record and attitude to work • Ability to carry out the physical requirements of the post, with any reasonable adjustment being made under the DDA. • An understanding of manual handling regulations and the ability to assess any associated risks in the workplace.
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Working at GOSH
Great Ormond Street Hospital (GOSH) has a worldwide reputation for the care of children. Our aim is to give all of our patients and their families the best possible care and ensure that the principle of the child first and always is at the heart of everything we do. We offer many development opportunities, staff benefits and a genuinely supportive working environment, regardless of the department someone works in or the job they do. Our staff come from a huge variety of back- grounds, and we all benefit from the wide range of experience they bring to the Trust. We know that being a good employer is about much more than providing staff benefits. We have developed the Always Values with our staff, patients and families that characterise all that we do and our behaviours with our patients and families and each other.
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Programme Director
Our Always Values are that we are:
• Always Welcoming
• Always Helpful
• Always Expert
• Always One Team
Each value is underpinned by behavioural standards and employees will be expected to display these behaviours at all times.
Surveys of our staff and independent assessments all tell us that our staff feel very loyal to the hospital and would recommend it as a place to work. There can be no stronger endorsement of GOSH as an employer, and we hope that either now or in the future we can welcome you to our team.
There are a wealth of different types of benefits available to you as a member of GOSH staff, as well as those associated with being an NHS employee.
GOSH is being supported on this recruitment campaign by the search consultancy The Management Recruitment Group (MRG).
To arrange a confidential briefing conversation please contact our advisors
Ben Duffill ben.duffill@mrgpeople.co.uk / 0797 612 5010 Or Nick Coppard nicholas.coppard@mrgpeople.co.uk / 0789 607 9495 of MRG
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APPLICATION PROCESS
Applications should consist of a CV and Covering Letter and should be sent to ben.duffill@mrgpeople.co.uk and nicholas.coppard@ mrgpeople.co.uk.
The Closing date for applications is 31st May 2021.
Interviews are scheduled to take place during the week commencing 21st June 2021.
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