Appointment of Head of Student Records & Awards Leadership
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CONTENTS | 3
Contents
How to Apply Equality, Diversity and Inclusion People Strategy Living and Working at Keele
Introduction From The Vice-Chancellor The Role Financial Highlights Keele Background Keele Statistics
Employee Benefits Academic Structure Administrative Structure
Strategic Plan and Vision An Education that Inspires
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INTRODUCTION FROM THE VICE-CHANCELLOR | 5
Introduction from the Vice-Chancellor
Thank you for your interest in Keele University and the role of Head of Student Records & Awards which is an important appointment for the University and an exciting opportunity for the right candidate to work as part of the Academic Registry team in ensuring the University’s future success.
Keele has ambitious plans for its future growth and development, building upon its our reputation as a research-led campus University with a broad academic base. We are large enough to have high impact and profile, but small enough to sustain our commitment to community and individuals. Whilst being rooted in its locality, the University is international in outlook and character and in the reach and impact of its education and research programmes.
The last few years has seen us implement new developments in our academic and organisational activities that have set us up for an even greater increase in size and reputation. So as we look ahead to the new academic year and beyond, Keele will be a University characterised by ‘aspiration and ambition’ – an aspirational destination for students and staff. If you believe you have the experience and qualities to contribute to the achievement of the University’s aspirations through its next period of development and growth, then we would be delighted to hear from you.
Professor Trevor McMillan VICE-CHANCELLOR
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THE ROLE | 7
Role Overview The Head of Student Records & Awards is responsible for leading the delivery of an efficient, effective and strategic approach to end-to-end management of student records, exams, assessment and awards processes across the institution, ensuring planning and delivery in line with external and internal regulations, policies and strategy.
The Role Head of Student Records & Awards
They will ensure that agreed service levels are met and will lead on key enhancement projects that aim to improve the efficiency and effectiveness of student records and exams processes.
They will ensure that staff within the team actively contribute to the achievement of university and directorate strategic objectives and will build highly effective working relationships with colleagues across the University to achieve delivery of enhancements to service delivery. They will also take the lead on institutional liaison with relevant organisations and representative bodies.
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THE ROLE | 9
Main Duties & Responsibilities
Supervision/Staffing • To lead the Student Records & Exams Team, ensuring effective approaches to selection, induction, professional development, appraisal and management of workloads • To ensure effective delivery of services, through the communication of clear business objectives, and alignment of individual/team objectives with University Strategy • To ensure that staffing resources are deployed to achieve the most effective outputs, that expectations and objectives are clear and that there is an effective plan for development to meet service needs • To ensure that the standards and service levels for student records and exams are consistently achieved • To develop and sustain a culture of outstanding performance and continuous improvement within the team Communication/Documentation • To communicate effectively across a wide range of audiences • To lead communication with Faculties, Schools and other Directorates on matters relates to student records, exams and assessment • To develop and maintain positive working relationships with colleagues across Faculties, Schools and professional services • To produce high quality documentation in a professional manner • To ensure all institutional processes related to student records, exams, assessment and awards are clearly documented • To ensure that the team communicates effectively and sensitively with staff, students and external agencies in carrying out their work.
• To provide expert advice on matters related to internal academic regulations, student records, exams, assessment and awards, attending relevant meetings and exam boards, providing evidence-informed reports and briefings as required and representing the university externally • To lead on risk identification and management for student records and exams and maintain an effective business continuity plan Teamwork • To work closely with the senior team in Academic Registry to contribute to the effective achievement of University and Registry priorities • To work closely with Heads of Faculty Operations to ensure effective end-to-end processes are in place for all Student Records & Exams processes owned by Registry and delivered throughout the institution • To work closely with Student Services to ensure a cohesive approach to matters that impact student experience and student support • To work closely with Quality Assurance to ensure effective operation of assessment, exam and awards processes in line with internal and external regulations • To work with Information and Digital Services to ensure effective strategic development and maintenance of the Student Records System and related system(s) • To work with Corporate Information Services to ensure that data held within the Student Records System and related business processes continues to meet the requirements for relevant statutory returns, including those required by the Office for Students and HESA
Work Processes & Results • To lead ongoing review, development and delivery of effective and seamless institutional processes for student records, exams, assessment and awards across the institution, working with Heads of Faculty Operations to fully map processes and ensure that they operate efficiently and effectively from end-to-end • To lead on process and system change, enhancement and transformation projects within student records and exams, working with other professional service Directors, Heads of Service, Faculties and Schools to review and improve business processes to ensure optimum efficiency, effectiveness and student satisfaction • Ensure that services provided to staff and students are delivered efficiently and to a high standard, establishing a culture of continuous improvement, seeking feedback and adjusting services to reflect staff and student needs and requirements • To effectively utilise management information, data and performance indicators to continuously review and enhance service quality and efficiency and identify and implement improvements to business processes to ensure optimum efficiency, effectiveness and student satisfaction • To lead management and ongoing development of the student record system and associated business processes, enabling efficient, effective, comprehensive and accurate capture, storage, ongoing maintenance and reporting of student, programme and module data; working with IDS to manage system training & access, and ensure effective interfaces with other university systems
• Maintain and develop expert knowledge of SITS and sector advances in relation to student records systems and make recommendations for opportunities to further develop and improve systems to meet business need • Establish consistent, and high-quality data standards in relation to student records, monitoring the quality and completeness of data linked to key student journey milestones, and identifying appropriate action to address any issues identified in data quality • To lead delivery of central professional support for organisation and delivery of exams, ensuring that exams and assessment processes are carried out efficiently and effectively • To work closely with Quality Assurance to develop, maintain, revise and ensure compliance with relevant internal and external regulations and policies in relation to student records, exams, awards and assessment • Ensure robust, accurate and timely management information is available to inform institutional decision-making in relation to student records, exams, assessment and awards • To oversee the Student Records & Exams budget • To lead or contribute to university policy development, projects and strategic initiatives as relevant to the role • To maintain a detailed and current understanding of expectations, developments and best practice in the sector in relation to student records, exams, assessment and awards and support and lead the University in adapting to ongoing changes in the external policy and regulatory environment
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THE ROLE | 11
Personal Characteristics Candidates must have exceptional inter-personal skills with the ability to effectively interface with senior management, staff, the Council and external constituents and partners; • Have an affinity with and
Personal Specification
Qualifications/Education/ Training • Degree or substantial equivalent work experience • Management/Project Management qualification Experience • Experience of working in the higher education sector • Experience of leading a student records and exams function • Demonstratable experience of advising senior staff on issues relating to student records, exams and/or assessment • Experience of policy development and implementation • Experience of successfully managing projects to completion • A successful track record of leading and managing staff • Experience of analysing and interpreting detailed management information • Significant experience of business process improvement and change management • Experience of budget and resource management • Substantial experience of using a student records system • Experience as a professional services manager at senior level • Experience of negotiation and external liaison at an institutional level. • Experience of evaluating University Regulations in determining the academic standing of students
Skills/Aptitudes/ Competences • Detailed understanding of the Office for Students regulatory framework for HE in England and requirements of other external bodies relevant to student records and exams (i.e., Student Loan Company) • Understanding of the changing HE data landscape, including metrics, data reporting and sector performance indicators • Ability to identify, promote, plan and implement lasting effective solutions to problems and challenges • Ability to write clear, accurate and relevant reports • Excellent interpersonal skills with the ability to influence and negotiate with academic, professional and senior managerial staff • Understanding of confidentiality and data protection requirements • Ability to work with multiple stakeholders to successfully deliver system and process change • Excellent written and verbal communication • Excellent technical and IT skills • Strong commitment to multi-disciplinary and cross-functional working Other • Commitment to equality and diversity • Commitment to the development and provision of excellent customer service.
• Exceptional influencing and negotiating skills ensuring effective relationships are maintained • Entrepreneurial and innovative in outlook.
passion for higher education as well as an appreciation of the sector challenges; • A strategic thinker and outstanding leadership, and communication skills; • Adaptable, with an innovative and creative approach, excellent problem solving and decision-making skills;
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FINANCIAL HIGHLIGHTS | 13
Financial Highlights
Surplus before other gains
Staff costs
(Deficit) / surplus before other gains/ losses – excluding the actuarial movement in staff costs, the consolidated operating (deficit) / surplus before other gains/losses reduced in 2021/22 to a £2.7m deficit from a £13.3m surplus in 2020/21. Whilst income improved, non-pay costs have increased incorporating a one-off impairment charge of £10.3m and the additional costs of capital investment with higher depreciation and interest charges supporting the leases for the Vet School and the Energy Park.
Staff costs – on-going staff costs (see note 8) totalled £91.1m for 2021/22, equalling 52% of total income (£89.4m and 52% in 2020/21).
Key data from our 2021/22 Accounts
£2.7m from £13.3m
Capital expenditure
£176.8m Total income – income for the year totalled £176.8m, an increase of a£5.8m in income compared to 2020/21. This is mainly due to increased tuition fees from additional student numbers and significantly improved other income due to accommodation income benefitting from a full year on campus compared to a Covid-19 hit 2020/21. Total income of
Tuition Fee Income – tuition fee income increased by £5.7m, to £92.5m. This was primarily due to strong overseas UG recruitment, and encouragingly was supported by improvements in PG Taught fee income. £92.5m Tuition fee income
Cash Generation – the University improved its cash generation from operating activities in the year from £14.1m to £22.5m as shown in the Consolidated Statement of Cash Flows. At year end, the Group had cash and cash equivalents of £36.5m and fixed asset investments of £34.8m (2020/21: £26.1m and £39.4m respectively). The University also has access to further undrawn bank borrowing (Revolving Credit Facilities) of £14m that can be used flexibly as required to support liquidity and cash flow. An element of the fixed asset investments could also be drawn down and be available to the University at short notice if required. £36.5m Cash generation
Capital Expenditure – the University improved its cash generation from operating activities in the year from £14.1m to £22.5m as shown in the Consolidated Statement of Cash Flows. At year end, the Group had cash and cash equivalents of £36.5m and fixed asset investments of £34.8m (2020/21: £26.1m and £39.4m respectively). The University also has access to further undrawn bank borrowing (Revolving Credit Facilities) of £14m that can be used flexibly as required to support liquidity and cash flow. An element of the fixed asset investments could also be drawn down and be available to the University at short notice if required.
Further information can be found keele.ac.uk/finance/key-accounts
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BACKGROUND | 15
Keele Background Keele University is a world class campus-based University committed to providing the highest quality learning and living environment in which our students and researchers can flourish . The University makes a unique
80% of the University’s research was classed as world-leading or internationally excellent (Research Excellence Framework, 2022). The innovations and discoveries of Keele academics are key contributors to wider social and global issues, and it is important to Keele that our educational delivery is research-led. Keele has connections across the globe. There are over 100,000 Keele alumni in 162 countries. This global network includes senior diplomats and politicians, leading business people and officials in international NGOs, such as the UN. Our research is also increasingly international in its partnerships, with strong links in every continent. The University is committed to honouring its heritage of “a University within North Staffordshire for the advancement of Knowledge, the diffusion and extension of Arts, Sciences and Learning, the provision of Liberal, Professional and Technological Education”. Our links with the region have seen significant growth in recent years, developing the New Keele Deal, unlocking £70m of investment into exploiting the potential of our extensive world- leading research and facilities. With our integrated Science and Innovation Park, we are committed to helping to tackle low productivity and grow a positive culture of innovation and research within our region.
96% of Keele students who graduated in 2017 finding full-time employment or further study within six months (HESA – Destination of leavers from HE 2017). The University College of North Staffordshire was founded in 1949 and received its Royal Charter as the University of Keele in 1962. There was a deliberate aim to break away from the pattern of the specialised honours degree, avoiding as far as possible the divisions between different branches of study. Whilst there have been changes, the coherence of Keele’s academic vision remains, with continued emphasis on academic breadth through a wide range of elective modules and interdisciplinary degrees, as well as continuing to offer many integrated and combined degree programmes.
contribution to higher education in its continued commitment to encouraging interdisciplinary and multidisciplinary education and research. Keele offers distinctive educational programmes and a learning environment that enables our students to make the most of their time at university. As a result, Keele students are among the most satisfied in the country. Keele is ranked Top 10 in England for Overall Student Satisfaction (broad-based public universities, NSS 2021). Keele graduates are highly prized for their flexibility of thought and the maturity of their social skills.
Find out more at keele.ac.uk/discover
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STATISTICS | 17
Find out more at keele.ac.uk/discover Keele Statistics
NO.1 IN THE UK
TOP 10 in ENGLAND for OVERALL STUDENT SATISFACTION
95% GRADUATE EMPLOYABILITY HESA GRADUATE OUTCOMES, 2019/20 —
TOP 10 for STUDENT EXPERIENCE TIMES GOOD UNIVERSITY GUIDE, 2020 —
600+ ACRES ONE OF BRITAIN’S BIGGEST CAMPUSES —
80% of RESEARCH CLASSED AS
TOP 10 in the UK FOR RESEARCH OPPORTUNITIES OFFERED to POSTGRADUATE STUDENTS POSTGRADUATE RESEARCH EXPERIENCE SURVEY, 2019 —
£45M INVESTMENT in SCIENCE FACILITIES on CAMPUS —
KEELE STRIKES GOLD FOR OUTSTANDING QUALITY EDUCATION
GLOBAL SUSTAINABILITY INSTITUTION OF THE YEAR
WORLD-LEADING or INTERNATIONALLY EXCELLENT
BRITAIN’S BEST UNIVERSITY AS RANKED BY STUDENTS
INTERNATIONAL GREEN GOWN AWARDS, 2021 —
BROAD-BASED PUBLIC UNIVERSITIES, NSS 2021 —
TEACHING EXCELLENCE FRAMEWORK 2023 —
RESEARCH EXCELLENCE FRAMEWORK, 2021 —
STUDENT CROWD UNIVERSITY AWARDS, 2022 —
Gold
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STRATEGIC PLAN AND VISION | 19
Strategic Plan and Vision
Our Mission Keele University’s mission is to make a difference in society by providing innovative, high-quality education for students from all backgrounds and by undertaking world-leading research that transforms understanding and brings benefit to society, communities and individuals. Our future Our strategic plan is articulated through a clear sense of purpose and knowledge of what our performance needs to be to achieve this. Keele University has a strong sense of community. We recognise how our place in the UK partly defines us and what we do but that brings with it a determination to be global in outlook and international in action. Ultimately, our success comes from our people and the partnerships we forge, nurture and cherish.
Enabling strategies To deliver this strategy, we will have a number of visions, strategies and action plans across the following themes:
• Education • Research • Student Experience • People • International • Financial Sustainability
• Estates • Digital • Environmental Sustainability • Health and Wellbeing
Find out more at keele.ac.uk/ourfuture
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AN EDUCATION THAT INSPIRES | 21
Keele is ranked Top 10 in England for Overall Student Satisfaction (broad based public universities, NSS 2021).
An Education that Inspires Keele offers distinctive programmes and a learning environment that enables our students to make the most of their time at University.
The University is justly proud of its students and alumni, who set themselves ambitious goals as they seek to make a positive impact on the world around them. Keele was ranked 2nd of all broad-based English universities in the National Student Survey 2019 – out of over 100 higher education institutions. This is the seventh time in eight years that Keele has been ranked in the top three in England for student satisfaction, demonstrating our consistent commitment to delivering an outstanding student experience – year in, year out. We are committed to providing opportunities for all those who can demonstrate the determination to succeed at the University irrespective of their circumstances or background. We offer our students a supportive community and provide financial support when appropriate through generous bursaries and scholarships. Originally a University that offered only interdisciplinary options and an integrated Foundation Year, we have now evolved into an institution where a third of our students continue to study two or more disciplines to completion. We have maintained a thriving Foundation Year, providing pathways to inspirational education that we are proud to offer.
Our programmes are innovative, inspirational and delivered by exceptional staff, with outstanding commitment to high-quality education provision and student-centred experiences. We have extensive outreach and widening participation activity, including being lead institution of one of the 29 OfS-funded NCOP schemes; Higher Horizons+. Colleagues across the institution work with thousands of school-aged students, their parents and teachers, giving guidance on higher education choices and delivering aspiration-raising activities both on and off campus. The campus offers a wide range of co-curricular activities which are an important part of our broad degree offering, which extends far beyond the boundaries of the classroom. With 12,500 students and 2,000 staff living and working on the Keele campus, we are the size of a small town. We have a strong postgraduate community, and have a clear strategy to grow both postgraduate taught and research student numbers.
12,500 STUDENTS and 2,000 STAFF LIVING and WORKING ON CAMPUS —
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HOW TO APPLY | 23
How to Apply To arrange a confidential conversation please contact our retained advisors of MRG University People:
Sian Gardiner sian.gardiner@universitypeople.co.uk
Sherena Otadende sherena.otadende@universitypeople.co.uk
How to Apply
Applications should consist of a CV and a Covering Letter and should be sent to sian.gardiner@universitypeople.co.uk
The closing date for applications is: Sunday 24th March 2024
Final Interviews will be held on campus on Thursday 18th April 2024
Keele University values diversity, and is committed to ensuring equality of opportunity. The university welcomes expressions of interest and applications from candidates from all communities and a diversity of backgrounds.
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EQUALITY, DIVERSITY AND INCLUSION | 25
Equality, Diversity and Inclusion Keele University values equality and diversity across our workforce and welcomes applications from individuals from all sectors of society. Where there is evidence of under-representation of a particular group in a specific type of role or at a certain grade the University is committed to taking appropriate action to actively encourage applications from that group. The University is keen to support all applicants during the recruitment and selection process where possible and particularly those with additional requirements. Applicants with disabilities are asked to identify in their application if they require any adjustments to the process. If shortlisted candidates have childcare responsibilities, the University may be able to provide on-site care during the interview/selection process, subject to availability. If childcare is not available Skype interviews can be explored. Applicants are asked to discuss their specific needs with the recruiting manager. The University aims to support employees to balance work/life commitments, which includes giving consideration to requests for flexible working, part-time working, job-share, etc. As a Defence Employer Recognition Scheme silver award holder and having signed up to the Armed Forces Covenant the University supports the Armed Forces and welcomes applications from members of the Armed Forces community (veterans, service leavers, reservists, Cadet Force adult volunteers and spouses of serving personnel).
The University is committed to making Keele a place where learning, living and working is a positive experience for all and currently holds a number of equality awards. Athena Swan
Disability Confident Scheme The University is signed up to the Disability Confident Scheme and has met the criteria to become a Disability Confident Employer which is a demonstration of its commitment to support job applicants and staff with a disability or long term health condition. Stonewall Stonewall’s Diversity Champions programme is Britain’s leading best-practice employers’ forum for sexual orientation and gender identity equality, diversity and inclusion. Keele University is proud to display the Stonewall Diversity Champions logo in our internal and external messaging to demonstrate our clear commitment to LGBT equality. Staff and Student Networks The University has established staff and student networks to support its aim of working towards realising and developing equality for Black, Asian and ethnic minority backgrounds (BAME) staff and lesbian, gay, bi-sexual, transgender and intersex (LGBTI) staff.
As a member of the Athena Swan Charter the University is committed to developing initiatives to advance gender equality. The charter covers women (and men where appropriate) in academic roles in STEMM (science, technology, engineering, maths and medicine) and AHSSBL (arts, humanities, social sciences, business and law), professional and support staff and trans staff and students. Race Equality Charter The University is committed to addressing racial inequalities and creating an inclusive culture and environment where individuals are able to thrive, irrespective of their race or ethnicity. Keele was awarded a Bronze Race Equality Charter award in 2020 following a first submission in February 2019. Defence Employer Recognition Scheme (DERS) Keele has been awarded a silver award under the DERS to recognise the University’s commitment to supporting members of the Armed Forces Community.
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PEOPLE STRATEGY | 27
People Strategy The University recognises that its effectiveness and success depends crucially upon the contribution made by its staff and that its reputation, growth and success rely on high levels of staff engagement and performance, at all levels of our institution.
To ensure the University’s wider strategic aims are met the People Strategy was launched in 2017 which comprises 5 strategic aims. Being an employer of choice Maximise the potential of Keele as a career destination for all groups. Developing and empowering our staff Enable and encourage supportive and effective personal, professional and career development for all our staff, based on academic and service priorities and forthcoming developments. Encouraging and developing innovative leaders Ensure that leaders at all levels support their staff in making a strong contribution to the University. Fostering a culture of inclusion, innovation, engagement and well-being Create a framework for organisational development which reflects the University’s values and which enables cohesion and engagement across the University community. Promote the global outlook and impact of our staff Create an environment which values staff from other countries, international experience and a global outlook. More information about the University’s People Strategy can be found at keele.ac.uk/hr/peoplestrategy
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LIVING AND WORKING AT KEELE | 29
Living and Working at Keele Nestled in 600 acres of countryside in the heart of the UK, many of our students and a number of our staff live, as well as study and work here: boasting a big campus but a small and cosmopolitan community.
Close to rural Cheshire, Shropshire, and Derbyshire, the University is located in an ideal position, less than an hour from Manchester, Birmingham and Chester and within 1.5 hours of London on the train. The historic market town of Newcastle-under-Lyme is Keele’s nearest municipality, surrounded by a number of charming villages and hamlets. The vibrant and multicultural city of Stoke-on-Trent is less than 6 miles away from campus, providing cultural and social entertainment in the midst of its prestigious potteries heritage. In recognition of its engaging cultural scene, Stoke-on-Trent was submitted as one of the nominations for the City of Culture 2021.
Within a short distance of campus, there are activities and opportunities to suit all ages and interests. From monkey forests to theme parks, boutique shops to high-street brands, entertainment complexes to some of the most beautiful landscapes in the UK; our location suits all individuals. For families we can boast some excellent Schools and Colleges in our vicinity, an exceptional hospital and healthcare service and many vibrant sporting and community social opportunities. On campus there is a truly international flavour, as the Keele community is drawn from over 100 countries and a wide variety of cultures. In addition to the Keele Campus we have a number of staff based in satellite sites off campus, including the Royal Stoke Hospital (University Hospitals of North Midlands NHS Trust), the Guy Hilton Research Centre, and the Robert Jones and Agnes Hunt Orthopaedic Hospital in Oswestry. Staff at these sites have access to onsite facilities, alongside access to the Keele Campus facilities.
Find out more at keele.ac.uk/discover/ aboutthearea
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EMPLOYEE BENEFITS AND FACILITIES | 31
Employee Benefits and Facilities Keele is committed to providing an environment where staff are highly valued and feel motivated. To support this commitment the University provides a wide range of employee benefits and reviews this offer regularly. Contractual Benefits Competitive salaries Our salary scales can be found at Additional Annual Leave Scheme Staff can apply to purchase additional annual leave, the cost of which is deducted from salary over a 12 or 6 month period. Health and Wellbeing Benefits Occupational Health
Other Benefits Staff Housing We have housing on campus to rent or buy keele. ac.uk/staffhousing Keele Card A campus wide payment card with discounts at many of our catering outlets. NUS Extra Card The affiliation between the University and the Student’s Union means staff are able to purchase a card which allows them to access discounts and offers on a wide range of products and services. Trade Unions The University works with three recognised Trade Unions (UCU, Unison and Unite). Staff can opt to become a Trade Union member and access the range of services and support they provide. Campus Facilities The University has the following facilities
Chaplaincy More information about our Chaplaincy and Faith facilities can be found at keele.ac.uk/faith Sports Centre Reduced membership rates for staff and all new staff can get one month’s free membership. More information about our Sports facilities can be found at keele.ac.uk/sport Swimming Discounted swimming at the Jubilee swimming pool in Newcastle-under-Lyme for staff on production of their Keele card. Cycle to Work Scheme Allows eligible employees the tax-free hire of bicycles and related safety and security equipment. More information can be found at keele.ac.uk/cycletoworkscheme Learning and Development Benefits Learning and Development We offer a programme of Continuing Professional Development for our staff as well as taster courses, such as foreign languages. Keele is one of more than 35 universities and research institutions from across the UK which have backed a pledge to sup- port their technicians. The Technician Commitment is a sector-wide initiative led by the Science Council and supported by the Gatsby Foundation, which aims to help address key challenges facing technical staff working in research. Five target areas have been identified, and the commitment will ensure greater visibility, recognition, career development and sustainability for technicians across all disci- plines at Keele.
keele.ac.uk/hr/salaryscales Attractive pension scheme More information can be found at keele.ac.uk/ finance/payrollandpensions/pensionstax Annual Leave Generous annual leave entitlement Family Friendly Benefits Family Family leave including maternity, paternity, adoption, parental and shared parental leave for which eligible employees receive enhanced pay. Flexible Working All staff can make flexible working requests. Childcare We have an on-site nursery and run a nursery fees salary sacrifice scheme for staff. The nursery also run a school holiday club for children aged 4-12 years. More information about our Nursery can be found at keele.ac.uk/nursery
on campus: • Pharmacy • GP surgery • Cashpoints • Supermarket • Catering outlets • Newsagents and post office
Supporting managers and staff with health-related issues in the workplace. More information can be found at keele.ac.uk/dohs/occupationalhealthservice Staff Counselling Providing counselling support for staff. More information can be found at keele.ac.uk/staffsupport Holistic Therapies Staff may access a range of therapies on site. More information can be found at keele.ac.uk/hww/holistictherapies Paycare Health Cash Plan Staff can opt to pay in to a healthcare plan which allows them to claim back healthcare costs.
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ACADEMIC STRUCTURE | 33
VICE-CHANCELLOR
DEPUTY VICE-CHANCELLOR
FACULTY OF HUMANITIES AND SOCIAL SCIENCES PRO VICE-CHANCELLOR AND DEAN PROFESSOR DONNA LEE
FACULTY OF MEDICINE AND HEALTH SCIENCES EXECUTIVE DEAN VACANT
FACULTY OF NATURAL SCIENCES EXECUTIVE DEAN VACANT
PRO VICE-CHANCELLOR (RESEARCH AND INNOVATION) PROFESSOR ERAN EDIRISINGHE
Academic Structure
PRO VICE-CHANCELLOR (INTERNATIONAL) PROFESSOR ANTONIUS RAGHUBANSIE
School of • Computer Science and Mathematics • Life Sciences • Psychology • Chemical and Physical Sciences • Geography, Geology and the Environment • Harper and Keele Veterinary School Institutes • Institute for Sustainable Futures • Digital Society Institute
School of • Humanities • Keele Business School • Law • Social, Political and Global Studies • Language Centre Institutes • Institute for Social Inclusion
School of • Allied Health Professions • Medicine • Nursing and Midwifery • Pharmacy and Bioengineering Institutes • Institute for Global Health and Wellbeing
PRO VICE-CHANCELLOR (EDUCATION)
PROFESSOR KRIS SPELMAN MILLER
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ADMINISTRATION STRUCTURE | 35
CHIEF OPERATING OFFICER’S OFFICE
• Service Transformation • Strategic Planning • Corporate Information Services
CHIEF OPERATING OFFICER
VICE-CHANCELLOR
ACADEMIC REGISTRY & KEELE INSTITUTE FOR
FINANCE
ESTATES AND CAMPUS SERVICES
GLOBAL STUDENT RECRUITMENT AND ADMISSIONS
HUMAN RESOURCES
LEGAL, GOVERNANCE AND COMPLIANCE
INFORMATION AND DIGITAL SERVICES
RESEARCH, INNOVATION AND ENGAGEMENT
STRATEGIC COMMUNICATIONS AND BRAND
STUDENT SERVICES AND SUCCESS
INNOVATION IN TEACHING EXCELLENCE (KIITE)
Administration Structure
• Financial Strategy • Financial
• Timetabling • Student
• Events and
• Applicant marketing • International
• Human
• Legal and
• Information Technology Services and Applications • Management Information Services • Telecommuni- cations • Audio Visual Services • Library Services • Cyber Security • Networks communications • Digital Innovation
• Research and Innovation Support Enhancement (RaISE) Team • Legal and Compliance • Partnership Development: • Local Growth • Enterprise Services • Keele University Science and Business Park • Development and Supporter Engagement • Research Accounting • Arts Keele • Apprenticeships
• Brand
• Student Services Centre • Counselling and Mental Health Support • Disability and Dyslexia Support • Faith and Chaplaincy Services • Employability
Conferencing
Resources • Payroll and pensions • Organisational Development • Occupational Health and Safety • Equality and Diversity • Staff Development • Keele Day Nursery
information compliance
Management and Governance • Media Relations • Internal Communications & Engagement • Website Management • Digital Communications • Graphic Design • Corporate Communications • Commercial Marketing
Records and Examinations
• Net Zero • Commercial Services • Grounds Maintenance • Portering and Post • Security • Travel and Transport • Waste Management • Facilities Management
Reporting • Income Office • Procurement • Accounts Payable • Treasury
recruitment and development • Market Insights • Student Recruitment and Outreach • Widening Participation • Admissions and
• Corporate
governance
• Quality
Assurance
• Visa and
immigration compliance
• Student Appeals,
Complaints and Conduct
• Health and safety
• Student
Learning and Development • Academic and curriculum development • Faculty Operations
and employer engagement
Immigration Compliance
• Global
Opportunities • Accommodation Management • Reception Facilities
• Capital Projects • Estates Planning, Policy and Strategy • Sport Facilities • Accommodation Services • Cleaning Services
and External and Partner Engagement
Keele University, Keele, Staffordshire, ST5 5BG keele.ac.uk
6654 | STRATEGIC COMMUNICATIONS AND BRAND 11/23
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