E-Learning Catalogue

E-LEARNING CATALOGUE

CHAPTER 1:

JOB READINESS COURSES

COURSE 1:

RESUME SECRETS: WRITING RESUMES THAT GET MORE JOB INTERVIEWS

COURSE SUPPLIER & DESCRIPTION:

is an online learning and teaching marketplace with over 100,000 courses and 24 million students. Some programs are offered for free, however creating a personal access account is required. Click here to visit the website.

o Understand the objectives of resumes o Learn resume basics and best practices o Follow proper resume writing guidelines o Write a resume that stands out o Create unique resumes instead of using resume templates

COURSE OBJECTIVES:

o Write a cover letter that gets read o Learn from actual resume reviews o Avoid the most common resume mistakes

This course is organised as follows: o 9 sections o 37 lectures o 2 hours and 22 minutes in total

COURSE DURATION:

To access this FREE ONLINE COURSE CLICK ON THE LINK BELOW:

4 COURSE ACCESS:

LINK TO THE COURSE

COURSE 2:

WRITING WINNING RESUMES AND COVER LETTERS

COURSE SUPPLIER & DESCRIPTION:

is an online learning platform that offers technical, leadership and commercial courses in collaboration with top universities in the world including Yale, Stanford and the University of Hong Kong. Click here to visit the website.

o Identify the real purpose of a resume. o Identify relevant competencies for a position. o Adapt your resumes to Applicant Tracking Systems o Write powerful and convincing accomplishment statements o Write summary sections and objective statements aligned to a job o Take advantage of web resources to find power language

COURSE OBJECTIVES:

o Produce strong cover letters that use A.I.D.A. to achieve your career goals. o Produce effective follow-up letters that help you stand out from the competition.

This course is organised as follows: o 4 sections o 22 video lectures o 4 hours and 15 minutes in total

COURSE DURATION:

To access this FREE ONLINE COURSE CLICK ON THE LINK BELOW:

4 COURSE ACCESS:

LINK TO THE COURSE

COURSE 3:

INTERVIEWING AND RESUME WRITING IN ENGLISH – SPECIALISATION –

A Specialisation course takes significant more time as upon completion an official certificate is granted to the student.

COURSE SUPPLIER & DESCRIPTION:

This specialization will help you develop the English language strategies and communication skills you need to advance in your professional career. The core courses cover preparing for a successful job search, including self research and research of the job market and industries of interest; strengthening your interview skills by recognizing what hiring managers are looking for and taking steps to prepare for the types of tough questions today's premier companies use; and preparing a resume, cover letter and supporting business documents.

COURSE OBJECTIVES:

This course is organised as follows: o 5 sections o 5 hours per week of study time. o 7 months of study.

COURSE DURATION:

To access this FREE ONLINE COURSE CLICK ON THE LINK BELOW:

4 COURSE ACCESS:

LINK TO THE COURSE

COURSE 4:

ADVANCED INTERVIEWING TECHNIQUES

COURSE SUPPLIER & DESCRIPTION:

o Identify techniques on behavioural interviewing. o List the steps in the S.T.A.R. response strategy and apply the steps. o Use your responses to behavioural and competency-based questions. o Identify what the hiring organization is looking for asking situational questions. o List the steps in the P.R.E.P. and 5 W's response strategies and apply the steps. o Develop an optimal strategy for responding to the weaknesses question. o Demonstrate your personal strengths and maturity. o Ask questions to determine how well an organization fits you. o Ask questions that communicate your competencies and strengths. o Negotiate the best job offer and compensation package for yourself. o Perform successfully on telephone interviews.

COURSE OBJECTIVES:

This course is organised as follows: o 4 sections o 21 video lectures o 21 hours to complete

COURSE DURATION:

To access this FREE ONLINE COURSE CLICK ON THE LINK BELOW:

4 COURSE ACCESS:

LINK TO THE COURSE

COURSE 5:

MAKING RECRUITERS COME TO YOU

COURSE SUPPLIER & DESCRIPTION:

offers video courses taught by industry experts in software, creative and business skills. Click here to visit the website.

Learn what recruiters look for, and how to help them find you. J.T. O'Donnell is a LinkedIn Influencer and an expert on job search and recruiting. She helps job seekers understand the modern job search and make the most of recruiters, specifically how to use recruiters in the LinkedIn marketplace, how to understand the role of the resume and cover letters in the job search process, and how to connect and follow up with a recruiter.

COURSE OBJECTIVES:

This course will help job seekers tap a valuable source by showing them how to connect more effectively with leading recruiters in their industries.

This course is organised as follows: o 2 sections o 8 video lectures o 26 minutes

COURSE DURATION:

To access this FREE ONLINE COURSE CLICK ON THE LINK BELOW:

4 COURSE ACCESS:

LINK TO THE COURSE

CHAPTER 2:

FUNCTIONAL HOSPITALITY COURSES

COURSE 6:

FOOD AND BEVERAGE FINANCES

COURSE SUPPLIER & DESCRIPTION:

empowers hospitality professionals by giving them access to online courses that specialise in service, finance and sales content. Click here to visit the website.

o Beverage cost for profit and loss o Profit and loss essentials o Revenue categories for profit and loss o Food cost for profit and loss o Payroll categories for profit and loss o Payroll tools for profit and loss o Operational expense o Operational expense budgets o Owning your venue’s profit and loss

COURSE OBJECTIVES:

This course is organised as follows: o 12 sections o 12 video lessons of short duration each o 55 minutes

COURSE DURATION:

TYPSY is offering a FREE individual subscription to access the courses until September 31 st using the Code: COVID19

4 COURSE ACCESS:

LINK TO THE COURSE

COURSE 7:

SALES TECHNIQUES FOR FOOD AND BEVERAGE

COURSE SUPPLIER & DESCRIPTION:

empowers hospitality professionals by giving them access to online courses that specialise in service, finance and sales content. Click here to visit the website.

o Identify the 3 key result areas for sales o Identify mistakes commonly seen in a customer sales role o How to identify the sales cycle within your F&B venue o The value of product knowledge o What and how to use suggestive selling o Questioning techniques that increase sales o Customer buying signals o Common objections presented by guests o The difference between upselling and cross-selling

COURSE OBJECTIVES:

This course is organised as follows: o 10 sections o 11 video lessons of short duration each o 40 minutes

COURSE DURATION:

TYPSY is offering a FREE individual subscription to access the courses until September 31 st using the Code: COVID19

4 COURSE ACCESS:

LINK TO THE COURSE

COURSE 8:

SOCIAL MEDIA FOR HOSPITALITY BUSINESSES

COURSE SUPPLIER & DESCRIPTION:

empowers hospitality professionals by giving them access to online courses that specialise in service, finance and sales content. Click here to visit the website.

o The importance of setting social media goals and how to do it o How to find your target audience on social media o How to define your business’s social media personality

COURSE OBJECTIVES:

o How to get more social media followers o How to make the most of cross-promotions o How to use hashtags that work

o How to respond to customer complaints on social media o The most useful social media tools for hospitality businesses

This course is organised as follows: o 9 sections o 9 video lessons of short duration each o 35 minutes

COURSE DURATION:

TYPSY is offering a FREE individual subscription to access the courses until September 31 st using the Code: COVID19

4 COURSE ACCESS:

LINK TO THE COURSE

COURSE 9:

INTRODUCTION TO HOSPITALITY MANAGEMENT

COURSE SUPPLIER & DESCRIPTION:

empowers hospitality professionals by giving them access to online courses that specialise in service, finance and sales content. Click here to visit the website.

o How to prepare for your first day as a manager o How to prioritize tasks at work o How to delegate tasks effectively o How to be a confident manager o How to roster staff effectively o How to multitask effectively at work o How to ensure your restaurant staff meet service standards o How to deal with difficult customers in a restaurant o How to respond to customer feedback

COURSE OBJECTIVES:

This course is organised as follows: o 10 sections o 10 video lessons of short duration each o 35 minutes

COURSE DURATION:

TYPSY is offering a FREE individual subscription to access the courses until September 31 st using the Code: COVID19

4 COURSE ACCESS:

LINK TO THE COURSE

CHAPTER 3:

LEADERSHIP COURSES

COURSE 10:

BODY LANGUAGE FOR LEADERS

COURSE SUPPLIER & DESCRIPTION:

offers video courses taught by industry experts in software, creative and business skills. Click here to visit the website.

o Assess how your body language signals are perceived. o Discover how to align your body language with your words. o Determine how to make a positive first impression. o Identify how to convey confidence. o Evaluate your vocal tone.

COURSE OBJECTIVES:

This course is organised as follows: o 5 sections o 12 video lessons of short duration each o 40 minutes in total

COURSE DURATION:

Most LinkedIn Learning courses have a fee. However this one is FREE, you will be required to open a LinkedIn account.

4 COURSE ACCESS:

LINK TO THE COURSE

COURSE 11:

RISK TAKING

COURSE SUPPLIER & DESCRIPTION:

offers video courses taught by industry experts in software, creative and business skills. Click here to visit the website.

To create any type of opportunity for ourselves — and our companies — we must take chances. Yet as we progress in our careers those chances can get more intense and scary, causing us to resist taking necessary risks. What's holding you back? How can you gain the confidence necessary to take risks and chance failing? Sallie Krawcheck is a LinkedIn Influencer and one of the most successful and influential executives in financial services. She has built her career and reputation on thoughtful risk-taking. Here she shares an approach that will help you to take chances while mitigating risk — and keep you on the track to growth and continued opportunity.

COURSE OBJECTIVES:

This course is organised as follows: o 3 sections o 9 video lessons of short duration each o 33 minutes

COURSE DURATION:

Most LinkedIn Learning courses have a fee. However this one is FREE, you will be required to open a LinkedIn account.

4 COURSE ACCESS:

LINK TO THE COURSE

COURSE 12:

DREAM TEAMS

COURSE SUPPLIER & DESCRIPTION:

offers video courses taught by industry experts in software, creative and business skills. Click here to visit the website.

Dream teams get more done and have more fun. But why do some teams excel, while other promising partnerships fail? In this course, based on his book Dream Teams: Working Together without Falling Apart, award- winning entrepreneur and journalist Shane Snow reveals the secrets of dream teams. He pulls lessons from great teams of the past, from the Wright Brothers to the Wu-Tang Clan. Follow along and learn how to build a team with diverse "superpowers," cultivate a culture of inclusion and unity, stay productive and collaborative, and get better together.

COURSE OBJECTIVES:

This course is organised as follows: o 1 section o 6 video lessons of short duration each o 22 minutes

COURSE DURATION:

Most LinkedIn Learning courses have a fee. However this one is FREE, you will be required to open a LinkedIn account.

4 COURSE ACCESS:

LINK TO THE COURSE

COURSE 13:

FINANCIAL MARKETS

COURSE SUPPLIER & DESCRIPTION:

offers video courses taught by industry experts in software, creative and business skills. Click here to visit the website.

An overview of the ideas, methods, and institutions that permit human society to manage risks and foster enterprise. Emphasis on financially-savvy leadership skills. Description of practices today and analysis of prospects for the future. Introduction to risk management and behavioural finance principles to understand the real-world functioning of securities, insurance, and banking industries. The ultimate goal of this course is using such industries effectively and towards a better society.

COURSE OBJECTIVES:

This course is organised as follows: o 4 sections o 90 video lessons of short duration each o 43 hours to complete

COURSE DURATION:

To access this FREE ONLINE COURSE CLICK ON THE LINK BELOW:

4 COURSE ACCESS:

LINK TO THE COURSE

COURSE 14:

SUCESSFUL NEGOTIATION, ESSENTIAL STRATEGIES AND SKILLS

COURSE SUPPLIER & DESCRIPTION:

offers video courses taught by industry experts in software, creative and business skills. Click here to visit the website.

In the course, you’ll learn about and practice the four steps to a successful negotiation:

COURSE OBJECTIVES:

o Prepare: Plan Your Negotiation Strategy o Negotiate: Use Key Tactics for Success o Close: Create a Contract o Perform and Evaluate: The End Game

This course is organised as follows: o 4 sections o 27 video lessons of short duration each o 17 hours to complete

COURSE DURATION:

To access this FREE ONLINE COURSE CLICK ON THE LINK BELOW:

4 COURSE ACCESS:

LINK TO THE COURSE

COURSE 15:

ENGLISH FOR CAREER DEVELOPMENT

COURSE SUPPLIER & DESCRIPTION:

offers video courses taught by industry experts in software, creative and business skills. Click here to visit the website.

This course is designed for non-native English speakers who are interested in advancing their careers in the global marketplace. In this course, you will learn about the job search, application, and interview process in the United States, while comparing and contrasting the same process in your home country. This course will also give you the opportunity to explore your global career path, while building your vocabulary and improving your language skills to achieve your professional goals.

COURSE OBJECTIVES:

This course is organised as follows: o 4 sections o 45 video lessons of short duration each o 27 hours to complete

COURSE DURATION:

To access this FREE ONLINE COURSE CLICK ON THE LINK BELOW:

4 COURSE ACCESS:

LINK TO THE COURSE

CHAPTER 4:

SELF- DEVELOPMENT

COURSE 16:

BUILDING RESILIENCE

COURSE SUPPLIER & DESCRIPTION:

offers video courses taught by industry experts in software, creative and business skills. Click here to visit the website.

Dodging adversity is often not a choice. Encountering a devastating event — the gut-wrenching kind that zaps away joy — is an inevitability of life. In their New York Times best-selling book Option B:

Facing Adversity, Building Resilience, and Finding Joy, Facebook COO Sheryl Sandberg and Wharton psychologist Adam Grant share their insights on building resilience in the face of such setbacks. They offer practical steps you can take to reimagine and rebuild your life when your first choice — your Option A — is no longer on the table, and you're faced with the task of making the absolute best of Option B. This course highlights some of the powerful

COURSE OBJECTIVES:

topics in this book, including how to talk to friends and colleagues who are hurting when you're not sure what to say, how to fight the idea that the hurt you're feeling is permanent, and how to give yourself permission to experience happiness again.

This course is organised as follows: o 1 section o 9 video lessons of short duration each o 20 minutes

COURSE DURATION:

Most LinkedIn Learning courses have a fee. However this one is FREE, you will be required to open a LinkedIn account.

4 COURSE ACCESS:

LINK TO THE COURSE

COURSE 17:

PITCHING YOURSELF

COURSE SUPPLIER & DESCRIPTION:

offers video courses taught by industry experts in software, creative and business skills. Click here to visit the website.

o Explain how to respond when a person says, “Tell me about yourself. ” o Recognize the main purpose of a pitch. o Recall the effects of a well-delivered pitch on a potential customer. o Identify the most important part of a pitch. o Summarize the difference between a backstory and a background.

COURSE OBJECTIVES:

This course is organised as follows: o 3 sections o 6 video lessons of short duration each o 16 minutes

COURSE DURATION:

Most LinkedIn Learning courses have a fee. However this one is FREE, you will be required to open a LinkedIn account.

4 COURSE ACCESS:

LINK TO THE COURSE

COURSE 17:

ENTREPRENEURSHIP

COURSE SUPPLIER & DESCRIPTION:

offers video courses taught by industry experts in software, creative and business skills. Click here to visit the website.

In this interview-style course, author, entrepreneur, evangelist, and venture capitalist Guy Kawasaki discusses a variety of topics centred on entrepreneurship. He shows how to focus your pitch and develop prototypes, predict new markets, and capitalize on social media. Topics Guy discusses include: The critical nature of prototyping The qualities of an MVVVP (viable, valuable, validating product) The irrelevance of business plans The qualities of state-of-the-art pitches The replacement of marketing with social media

COURSE OBJECTIVES:

This course is organised as follows: o 1 sections o 8 video lessons of short duration each o 15 minutes

COURSE DURATION:

Most LinkedIn Learning courses have a fee. However this one is FREE, you will be required to open a LinkedIn account.

4 COURSE ACCESS:

LINK TO THE COURSE

COURSE 18:

CAREER PLANNING: YOUR CAREER YOUR LIFE.

COURSE SUPPLIER & DESCRIPTION:

offers video courses taught by industry experts in software, creative and business skills. Click here to visit the website

o Evaluate current career management issues and their implications on your professional career plans and development. o Apply knowledge of career models and tools for successful career planning and management. o Create strategies and approaches to set new career vision, goals and action plans. o Design a career path that fits personal values, interests, personality, and skills

COURSE OBJECTIVES:

This course is organised as follows: o 4 sections o 16 video lessons of short duration each o 11 hours to complete

COURSE DURATION:

Most LinkedIn Learning courses have a fee. However this one is FREE, you will be required to open a LinkedIn account.

4 COURSE ACCESS:

LINK TO THE COURSE

CHAPTER 5:

OTHER LEARNING RESOURCES

The following platforms offer literally thousands of online learning courses. Although some of them are available with paid subscriptions, there are also many free programs. Click on the icons to be directed to their website. ONLINE COURSES:

PODCASTS: Learning with auditory programs or Podcasts is a great opportunity to develop new skills while listening to experts on multiple subjects. Some suggestions of well known Podcasts below, click on the icon to be directed to their website.

VIDEO PLAYLISTS: The best way to be inspired by subject matter experts in multiple topics is to watch them speak live. TedTalks offers individual videos and playlists based on your preference on topics. Click on the icon below to connect to TedTalks.

E-LEARNING CATALOGUE

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