Project Lead - Major Projects
Candidate Information Pack
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Introduction Chester Zoo The Grasslands Project
The role – Job description and Person Specification What makes Chester Zoo a great place to work? Application process
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Chester Zoo is not just an amazing, award- winning visitor attraction that’s home
As Project Lead (Major Projects), you’ll report to the Facilities and Development Director, and will be supporting the
to 20,000 incredible animals inside 128 acres of stunning gardens. We’re not just the UK’s most popular zoo. We’re a major wildlife charity that’s committed to the recovery of endangered species, globally. And, as the world faces an
Executive Team in delivering the Strategic Development
extinction crisis, we’re making a hugely significant contribution to conservation at a time when it’s needed most. We are Chester Zoo and we prevent extinction.
Plan; you will lead, manage, and deliver major strategic projects , initially working specifically on the multimillion-pound Grasslands project and will be involved in future masterplanning for the Zoo’s strategic development plan. We are seeking an individual with a proven track record of leading complex estate development projects from inception to completion in a Lead Project Manager role. You will have strong commercial and technical skills, with experience of procuring and managing design and consultant teams as well as major construction contracts. Exceptional stakeholder management skills and an enthusiasm and passion for the delivery of the project are crucial to be a successful in the role.
A £multi-million capital development project, Grasslands will be an extensive new mixed species African savannah attraction, with overnight accommodation and a restaurant, and is the next step in Chester Zoo’s ambitious strategic development plan.
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So who are we? There are over 1000 people
WE ARE CHESTER ZOO We are the most visited zoo in the UK AND a conservation and education charity committed to PREVENTING EXTINCTION. About Us We are the NORTH OF ENGLAND ZOOLOGICAL SOCIETY, managed by a Board of Trustees.
hard at work here keeping this wonderful complicated place going. Caring for our animals, running conservation projects and giving our guests an inspirational day out!
Some BIG numbers
20,000 Extraordinary animals
2 Million visitors every year!
625 acres of wider land holding
128 Acres of zoological gardens
55000 m2 of built environment
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The project, named Grasslands , will bring together a range of different African habitats from bush land wildlife to rich plains . The centrepiece of the Grasslands is a large, open savannah landscape, home to a mix of species including the iconic Rothschild’s Giraffe, Grevy’s Zebra, Ostrich and Roan Antelope . It will also include an African Wetlands Aviary, which will be home to a flock of Greater African Flamingo. A number of habitat typologies will be presented including the African Rift Valley area where smaller species will be seen amongst the Kopje rocks, including Vultures, Aardvarks and Warthogs. The project also includes a restaurant with views over the savannah, alongside overnight accommodation, made up of luxury lodges overlooking a lake.
A huge African savannah is set to be recreated at Chester Zoo.
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Job Description
Organisational Diagram/Structure
General Information Department: Facilities and development Job Title: Project Lead - Major Projects Reports to: Facilities and development Director
Facilities & Development Director
Job Purpose To undertake a professional Lead Project Management role, in delivering the Zoo’s Strategic Development Plan, on major projects from inception to completion. Establishing, planning and delivering projects within approved budgets, providing value for money and delivering to timelines to meet the Strategic Plan as agreed by the Executive and Trustees. The role will initially focus on the Grasslands and Overnight Stays projects but will lead onto the development of future SDP zones such as Forests. Dimensions The Facilities and Development (F&D) Directorate are responsible for development and delivery of the Strategic Development Plan and support the facilities management of the whole zoo estate of just over 625 acres with multiple buildings and complex assets (approx.55,000 m2 of built environment). The SDP has a number of concurrent projects of varying size and complexity from £500k to £25M. The post holder would be responsible for the delivery of the major projects, values ranging from £10-£25M, and at times be responsible for smaller schemes as workload demands. The F&D team are also responsible for maintenance and legislative compliance, the delivery of multiple minor enhancements of value up to £10,000, as well as managing major repair works of £500k per year. There are multiple projects on site at any one time within a busy live environment.
PA to Facilities and Development Directorate
Project Lead
Design Team Manager
Project Manager
Facilities Manager
Project Manager
Lead Architectural Technician
Construction Manager
Architectural Technician
Assistant Project Manager
AutoCAD Technician
Within the F&D team, the Project Lead will lead both internal and external resources working closely with the Design Team Manager, Facilities Manager and other key stakeholders, such as the Executive and the Senior Management Team. The Project Lead will also support wider strategic development requirements and on occasions deputise for the F&D Director. The Project Lead would have line management responsibility for other internal project and construction management staff and administrative resources.
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Principal Accountabilities • Lead, manage and deliver major strategic projects in the range of £10M to £25M in value, from inception to completion and at times be responsible for smaller schemes as workload demands. Establish and then deliver within approved budgets, providing value for money and delivering to programme to meet the strategic plan as agreed by the Executive and Trustees. • Support the F&D Director and Executive in delivering the Strategic Development Plan. • Management of the project delivery teams, project documentation, budgets, programme management, reporting, performance, etc. • Provision of advice and support on procurement strategies and approvals processes. • Lead on identifying risk and opportunities to the project, manage the project risk register and be able to apply risk management tools and strategies to enable the successful delivery of construction projects and programmes. • Ensure the production of detailed documentation to demonstrate the statutory and legislative compliance of projects – ensuring discharge of designer and client duties including planning, building regs, CDM 2015, and contractual obligations. Planning & Organising • Produce detailed programmes of work from inception to completion, to demonstrate how projects will be delivered and managed within project timescales. • Identify, procure and manage specialist external consultants and contractors throughout project lifecycle in order to deliver the project within agreed timescales and budgets. • Ensure the production of detailed documentation to communicate clearly and simply the physical outcome of projects. • Identify and regularly communicate with the key internal and external stakeholders throughout the project lifecycle. • Understand and manage the impact of our activities on others.
Decision Making • Ensure that life cycle costings and sustainable criteria are fully considered during the design and construction processes, through consultation with colleagues within the team and the Zoo. • Pro-actively identify where improvements can be made, or streamlined to Zoo processes and/or protocols to improve outcomes. • Manage expectations of stakeholders to ensure that projects are delivered with value for money within budget. • Maintain communication with stakeholders during the course of the project, including the implementation of change control procedures to ensure changes to key delivery dates and expenditure of contingency are managed and agreed, before coming into effect. • Ensure your decisions are consistent with the Zoo ethos and commitment to conservation of resources. Look for opportunities to improve and incorporate sustainability principles and innovation inot the delivery of projects.
• Maintain appropriate records - establishing key success criteria and delivering to those, including time, cost, safety, and environmental and quality parameters. • Develop and maintain project management processes to align with organisational governance requirements, including client approvals and decision making, procurement, change management, handover, and risk management.
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Knowledge, Skills & Experience
Essential Degree in an engineering or construction discipline or similar qualification and/or significant experience in a similar role. Project management qualification or track record including project planning and implementation, financial control, the assessment of contract strategies, contract supervision, safety and associated environmental management. A good working knowledge of the Construction Design and Management Regulations, with demonstrable experience of site safety management. Substantial experience working in a project management role in the construction sector. Proven experience of: • Managing major building and estate projects from inception to completion. • Managing internal and external stakeholders at different levels. • Working in a collaborative and diplomatic manner with a broad range of stakeholder groups. • Design and specification across a broad spectrum of building types. • Managing large budgets effectively. • Working with procurement and tendering procedures. • Management of teams of construction professionals and contractors. • Thorough knowledge of planning and building regulations. • Knowledge and understanding of Construction Design Management Regulations. • Excellent oral and written communication skills. • High level initiative and decision making skills. • Team worker with the ability to cope with competing demands. • Strong customer focus. • Strong numeracy and IT skills. • Understanding of drawing software, including AutoCAD and Revit. • Utilisation of business and project management software. Member of a recognised relevant professional body eg APM/ RICS/ ICE/ CIOB Desirable • Managing safely IOSH certificate. • Energy conservation and lifecycle cost assessments. • Commissioning electrical or mechanical engineering systems. • Specialist skills of managerial, financial, operational and strategic management. • Commercial acumen and vision. • High level problem solving skills.
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What makes Chester Zoo a great place to work? We’re a huge team of conservationists, scientists, educators, animal welfare experts, marketeers, visitor experience professionals, environmental policy influencers; the list goes on. Each and every one of us is on a mission to make Chester Zoo the best in the world, and our planet a better place. As the UK’s biggest and best zoo, we have exciting plans, and there’s always lots going on her e . We’re an inclusive and diverse organisation, made up of nearly 500 permanent and 500 seasonal team members , and we know how important it is to invest in our colleagues to help boost their career development. We have ambitious goals, and we want you to be with us for the long term on our exciting journey.
Our working environment could not be more different from a typical office – where else can you see critically endangered orangutans from your office window, or stroll among rare giraffes and tigers on your lunch break? In addition to a competitive starting salary, we offer a flexible working approach, 33 days annual leave , access to healthcare plan, a generous pension scheme and a staff pass so you can visit the zoo during your time off plus a number of complimentary tickets for your friends and family.
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To arrange a confidential briefing conversation please contact our advisors David Craven (david.craven@mrgpeople.co.uk / 07932 717 438) or Ben Duffill (ben.duffill@mrgpeople.co.uk / 07976 125 010) of MRG. Applications should consist of a comprehensive CV including a list of project list/portfolio. Applications should be sent to: david.craven@mrgpeople.co.uk and ben.duffill@mrgpeople.co.uk.
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