Kingston University - Sustainability Manager (Operations)

Sustainability Manager (Operations) Candidate Information Pack

Introduction The Kingston University Estate Vision Key Kingston Stats Sustainability Manager (Operations) - The Role Why work at Kingston University Further information and application process Contents


Kingston University is a leading London University with over 16,000 students and 2,000 staff based across 5 teaching campuses in and around Kingston upon Thames. With 4 successful faculties across a broad range of subjects and annual income of circa £200m the University is continually developing and improving its estate. In this key influential role the Sustainability Manager (Operations) will utilise operational sustainability expertise to enable Directorates and project working groups to deliver the University’s objective of operating efficiently and minimising environmental impact. You will promote sustainable practice and propose opportunities to increase the effectiveness of sustainability integration in all aspects of the University’s operations. You will also lead the University’s Environmental Management System (EMS). The successful candidate will have significant experience of developing and implementing sustainability strategy with a track record of continual improvement. You will have a strong background in developing and implementing strategic sustainability plans, projects and programmes, covering the full spectrum of sustainability services. Experience of effective project and programme management of sustainability projects would be highly advantageous. Excellent interpersonal, communication and analytical skills together with the capability to work in a cross-functional way are required in this role.

The Kingston University Estate Vision

At Kingston University we take great pride in the difference we make to the lives of our 16,499 students and the wider community we serve. We are constantly striving to provide excellent services and to continue to make a positive contribution to the economic, social and cultural life of the borough. Over the last 10 years we have achieved a lot by investing in our estate and over the next 10 years we hope to continue to improve and transform our campuses by providing an even better teaching and learning experience, and upgraded facilities for students, staff and the local community. A key aim of the Estate Vision is to create new high-quality buildings that will provide an even better teaching and learning experience across our campuses. Many of our buildings were built between the 1950s and 1970s. Inevitably these buildings are deteriorating, costly to run and aren’t energy efficient. Other UK universities are investing in their campuses which means we also need to invest to maintain our success in a competitive market. These new buildings will be environmentally sustainable and will be flexible so they can adapt to future teaching needs. In the longer term this will enable us to produce a more sustainable community. We also aim to

relocate our teaching facility at Roehampton Vale from Wandsworth into the borough of Kingston. The campus development plan sets out the University’s aspirational long term plans, over the next ten years, to create a world class Civic University at the heart of Kingston, which will enhance the experience for students, staff, visitors and the wider community, and integrate seamlessly with the rest of the borough. We are committed to investing in facilities which provide innovative and flexible space, designed to develop student potential and deliver new and collaborative ways of learning, teaching and working. Increasing our status as a distinctive University recognised internationally for excellence and academic success. Our plan is designed to meet the University’s immediate needs while providing a framework for the future, improving the campus environment with stunning new contemporary spaces. Further information can be viewed at: stonuniversity/howtheuniversityworks/ universityplan/ stonuniversity/campus-development/ stonuniversity/location/

Key Kingston Stats


London University 1

NEON University of the Year Award 2

Winner of the 2017 Guardian University Award for Teaching Excellence

Top 15 in Europe for gender equality of staff and students 3

Kingston community

Gender Split Female:

Country of Origin Home/EU:

Aged 20 and under: 65.4% Over 21: 34.6%

55.3% 44.3%

87.19% 12.81%

Male: Other:



1. Guardian League Table 2019, 2. In 2017, for the second year running, 3. Times Higher Education teaching excellence ranking 2018 4. National Student Survey 2018 5. HESA 2015/16 6. HE-BCI survey 2016/17 7. Kingston upon Thames is the safest boroughs in London (Met Police 2018) 8. By 2022/23 9. Young University Ranking 2018, Times Higher Education


Four courses received 100% student satisfaction 4

140 Countries represented on campus

95% of graduates in work or further study six months after of graduating 5

Most successful UK higher education institution for graduate start-up companies 6

Ranked in the top 200 young universities in the world 9

£118.7m being spent on campus development 8

Safest borough in London 7

Students registered in the academic year 2017/8

Ethnic Diversity White:

First Timers First in family to go to University:

Disability No declared disability:

39.4% 28.4% 18.0% 12.8%


Asian: Black:


Specific learning difference: 6.1% Other disability: 7.7%





The Role Sustainability Manager (Operations)

Job Title

Sustainability Manager (Operations)



Faculty/Dept. School/Section Reports to Direct reports



Estates Compliance and Operations Manager


Date of Job Description

July 2019

Job Purpose To use operational sustainability expertise to enable Directorates and project working groups to deliver the University’s objective of operating efficiently and minimising environmental impact. To promote sustainable practice and to provide high quality training in sustainability. To demonstrate a commitment to sustainable development and propose opportunities to increase the effectiveness of sustainability integration in all aspects of the University’s operations. To run a rigorous institutional Environmental Management System (EMS) including Legislation Register, Risk Register, Aspects and Impacts Register, training and communications activities, reporting annually and monitoring quarterly with accurate data in relation to the aagreed KPls. Roles & Responsibilities These are the key responsibilities of the job: on occasion you may be required to undertake other duties commensurate with your grade. Due to the level of the role, the incumbent will need to work flexibly in order to accommodate the scope of the role and to prioritise and achieve initiatives, tasks and timelines. Please note: Project delivery is at the core of everything that Estates does as a directorate. All staff are required to assist with project delivery in any way that the Director of Estates may reasonably request. Roles & Responsibilities • Responsible for the compilation and regular review of the environmental Legislation Register and Risk Register including maintaining records of dissemination and ensuring relevant staff (and contractors) are informed, collating evidence of legal compliance across the institution. • Responsible for the compilation and regular review of the institutional Aspects and Impacts Register including identifying impacts and actions for reduction, holding records of dissemination and ensuring relevant staff (and contractors) are informed, collating evidence of reduction actions across the institution.

• Maintain an electronic environmental management system. Undertake environmental audits, develop/ update procedures and keep records to maintain accreditation to the ISO14001 standard. • Progress the Sustainability Action Plans and provide expertise to the Sustainability Implementation Groups including but not limited to: procurement, travel, waste, water, finance, carbon management (all scopes), construction, I&TS, residences. Awareness of biodiversity and energy management issues would be helpful. • Compile resources and materials to feed into the sustainability sections of project business cases including expert knowledge and advice, examples of best practice within the sector and guidance on holistic approaches. • Work closely with departmental colleagues at all levels to plan, agree, communicate and undertake changes to University policies and processes, to meet sustainability objectives whilst respecting delivery of core business. • Improve sustainability related monitoring, in agreement with relevant staff and provide guidance and support to ensure that relevant staff submit regular quarterly progress reports to respond to both external and internal benchmarks to ensure current status is known and clearly communicated and to track progress on meeting targets. • Provide timely responses to requests for information (under FOi as a priority) and provide assurance to external stakeholders of systematic approach to compliance. • Develop, instigate and lead the development of an annual schedule of work to deliver improvements and demonstrate a high level of performance in relation to embedding sustainability in operations across the institution (refer to the Sustainability Strategy for key areas). • Prepare relevant data on sustainability in operations for annual benchmarking, both internally and externally, including headline data and supporting background information and disseminate widely both internally and externally, with a view to informing stakeholders and ensuring they know how their work can contribute to meeting sustainability targets. • Create and deliver a strategy to develop the sustainability and ethics skills and practice of departmental and KUSCO colleagues who are engaged in operational delivery. • Design and deliver general and targeted high quality development opportunities and training sessions, to a range of stakeholders including contractors and suppliers. • Contribute in your specialist areas to the achievement of objectives (refer to the Sustainability Strategy for key areas which are not limited to construction, IS, procurement, carbon reduction, laboratories, waste, water etc).

The Role Sustainability Manager (Operations)

• Mentor and support colleagues engaging in embedding sustainability in operations. • Maintain an understanding of best practice in operational sustainability nationally and internationally to inform professional activity and/or to impact the knowledge base. • Participate in and build networks that enhance the profile of the University in your area of activity. • Undertake any other duties within your competence as required by your line manager. Other 1. Assist Estates senior colleagues as and when required and deputise during periods of absence. 2. Provide excellent customer service. 3. Other duties from time to time commensurate with your grade. Estates Behavioural Values Estates exists to facilitate a quality, sustainable, legally compliant, well maintained and consolidated estate that enables the University to meet its strategic objectives and enhances the experience of students, staff and visitors. Embedding the following behaviours will enable that aspiration. These behavioural expectations are explicitly set out to help us focus on delivery: Managing self and personal skills: Being willing and able to assess and apply our own skills, abilities and experience. Being aware of our own behaviour and how it impacts on others. Delivering excellent service: Providing the best quality service to external and internal clients. Finding innovative solutions: Working enthusiastically and with creativity to analyse problems and develop innovative and workable solutions. Identifying opportunities for innovation. Embracing change: Adjusting to unfamiliar situations, demands and changing roles. Seeing change as an opportunity and being receptive to new ideas. Achieving results: Planning and organising our workloads to ensure that deadlines are met within resource constraints. Consistently meeting objectives and success criteria.

Important Working Relationships Energy Manager Biodiversity Manager Director of Estates Estates Colleagues, particularly those involved with project delivery KUSCO Colleagues I&TS Colleagues

Estates operates across all University sites including affiliated and collaborative partner sites and all members of Estates are required to work flexibly across all University sites as required to best support delivery on project goals.

The Role Sustainability Manager (Operations)

Knowledge & Qualifications

Essential / Desirable


1. Professional level of knowledge (IEMA CE or other such body CIWM etc), supported by evidence, which demonstrates you have an authoritative understanding of operational sustainability in Higher Education 2. Broad and extensive experience with examples of quantifiable success, through your wide and significant exposure to the sustainability aspects of complex practices and precedents over at least 5 years, including but not limited to procurement, travel, waste, finance, carbon management (all scopes), construction, IS, residences, water 3. Background and experience necessary to provide professional, technical sustainability advice to identify and implement opportunities for the reduction of environmental impact, involving the management of change 4. A further relevant professional qualification and membership of relevant professional body 5. Considerable experience of operating auditable management systems, particularly in the field of sustainability (3 years) and data management and auditing experience. 7. Experience of, and demonstrated success in teamwork and delivering results in relation to sustainability 8. Experience of organising professional development activities (preferably CPD accredited) 9. Experience of monitoring and recording data to inform programmes of work and achieve demonstrable improvements 10. Experience of establishing and delivery targets in an annual schedule of work with transparency and dissemination Skills & Competencies 1. High proficiency with a range of relevant technologies (Outlook, Word, Excel, social media etc) 2. Evidence of applying innovation to achieve mutual benefits for a range of disparate stakeholders 4. Excellent communication and influencing skills at all levels- oral and written 5. Attention to detail in preparation and delivery of management information to a wide audience 6. Having experience of ‘Lead Auditor’ role. 3. Excellent numeracy, budget management and IT skills












6. Ability to manage self and own workload

7. Seeing the work you do in the context of the bigger picture and breaking down ‘silo’ thinking and encouraging an organisation-wide perspective

Why work at Kingston University?

Kingston University is a great place to work. Our staff have access to a wide range of benefits. Annual leave, work-life balance and flexible working You will enjoy generous holiday entitlement of 43 days each year. This is made up of 35 days annual leave plus the eight statutory Bank holidays. We have a progressive approach to flexible working and welcome returners to work and requests for flexibility. Health and wellbeing Your health and wellbeing is important to us. We will do our best to enhance your wellbeing at work, including actively promote events and initiatives to support you in staying healthy. However, it’s reassuring to know that you will have access to support and advice from our Occupational Health team who will explore ways to help you stay at work or support you in your return to work if you are unwell. The University also offers a generous occupational sick pay scheme.

Staff can benefit from discounted membership rates at the Fitness Centre at Penrhyn Road. There’s also the Health Centre, where you can choose from a range of a reasonably priced therapies, ranging from physiotherapy to reflexology. Pensions Staff benefits for the generous local government pension scheme. Further details can be viewed at ing-joining.php Supporting personal development Our staff are the most important resource we have. We want you to be continual learners and so our performance and development appraisal scheme means every member of staff will have a personal development plan. To help you fulfil your potential, the University provides a range of central training programmes, as well as locally managed development funds. If you want to add to your qualifications, there is a staff sponsorship scheme helping towards fees for further study at the University.

Free software University staff are entitled to free Microsoft software that can be downloaded for use on home computers. The offer includes Microsoft Office and other popular packages. Employee assistance programme Our employee assistance programme provides a wide range of services and support, free of charge, to Kingston University staff and their close family members (living at the same address).

The scheme is open annually, and successful applicants can receive tax-free funding for up to three years. If you’re a member of a professional body, we’ll pay up to £150 toward the costs of your annual subscription. Season ticket loans We know that public transport costs can be high, and so offer season ticket loans (up to £10,000) to help you spread the cost of commuting and let you get the best value The University has teamed up with Cyclescheme Ltd to offer staff the opportunity to obtain a tax free bicycle and safety and security equipment for work. Discounted services and goods To help you make the most of working in Kingston upon Thames, we’ve negotiated numerous discounts with a wide range of companies. Discounts are published and updated in the regular electronic staff bulletin, called Insight. for your journey. Cycling to work

Further Information and application process

For a confidential discussion to learn more about the role and opportunity please contact Kingston University’s appointed recruitment partner Michael Hewlett of The Management Recruitment Group. Michael Hewlett T: 020 8892 0115 M: 07972 579 938 E: Applications should consist of a comprehensive CV and supporting cover letter. Applications should be sent to

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