St George's Uni Of London - Assistant Director Of Estates

Assistant Director of Estates

Candidate Information pack

Assistant Director of Estates


Introduction About St George’s University of London Estates & Facilities Job Description

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Person Specification Working at St George’s Equality, Diversity & Inclusion Application Process

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St George’s University of London is seeking to appoint to the crucial leadership role of Assistant Director of Estates.

Home to over 5,500 students and 800 staff, St George’s is the UK’s only dedicated medicine and health sciences university and the only UK university based in a hospital (St George’s Hospital). Reporting to the Director of Estates and Facilities, the Assistant Director of Estates will take on a broad leadership role with a remit for estates maintenance, capital development and space management across the St George’s estate portfolio. The role offers a fantastic career progression opportunity for an ambitious and enthusiastic individual to further their career in an estates leadership role across a complex estate and with a renowned organisation


Assistant Director of Estates

About St George’s University of London

St George’s, University of London is the UK’s only dedicated medicine and health sciences university.

Shaping the future Each year, we enthusiastically welcome new students and are reminded of the responsibilities and privileges we have as their educators. It is remarkable how fast our students learn and progress; before long, many will go on to work beside us as our colleagues. Our aim is to channel their initial excitement and to nurture and sustain a passion for learning that will support an entire career. Education and science St George’s excels in developing outstanding practitioners of science, medicine and healthcare. We are proud of the vitality of the learning relationships between our students and staff. One of the best aspects of St George’s is the inclusive nature of our education and science; whether you are a career scientist or a first year undergraduate, we genuinely believe you should thrive here and fulfil your potential, regardless of background.

We value excellence and recognise that education and research play an equal role in the delivery of our mission.


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Thriving community We are the only UK university dedicated to medicine, healthcare and science and we share our site with St George’s University Hospitals NHS Foundation Trust. The integration of patients, healthcare workers, students and scientists creates a vibrant and dynamic environment. Being in Tooting, London, we are both part of a global city and a thriving local community. We take pride in our location – in our links with the local community, including its schools; in the employment opportunities we bring; and in its diversity, with a patient population who often supports our research. Locally-gained knowledge and expertise often has worldwide application. Our specialist research on the great global health challenges ranges from fundamental science to the most practical of treatment applications. These diverse contributions are all part of our commitment to the better prevention, diagnosis and treatment of disease. Shaping science and healthcare A university’s success relies on establishing and motivating effective teams. We bring together varied skills and expertise, whether in scientific discovery, education or administration, each of which makes positive contributions to the whole. We also believe, emphatically, that diversity strengthens our community and are committed to making St George’s an inclusive environment for all.

You can learn more about our vision, mission and strategy here Vision, Mission and Strategy (


Assistant Director of Estates

Estates & Facilities

The Estates and Facilities Department is responsible for the management of all the physical estate at St George’s, University of London, including property management, capital projects, maintenance, support to teaching, and residential facilities, and business continuity planning (BCP). We aim to make effective use of the resources at our disposal and to maintain high standards of professionalism, courtesy and integrity. Staff in the department are expected to embrace and promote our service objectives, values and vision and ensure that these are put into practice in their day-to-day work and relationships with clients, colleagues and business partners. Our individual and collective objectives are to take responsibility for achieving results and being positive and creative in solving problems. We are all expected to treat customer satisfaction as our first priority. Our aim and purpose is to provide a coordinated approach to developing, maintaining and adapting St George’s estate and to provide a wide range of support services in order to create an environment which supports the university’s objectives and adds value to its corporate identity and brand. Nestled within the St George’s Hospital site, we have a diverse estate portfolio of complex medical research and teaching facilities as well as social, recreational and work spaces. About a mile from the hospital site is our residential accommodation portfolio, with accommodation for first year students guaranteed.

Take of tour of the campus by watching the video below.


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Reporting to the Director of Estates and Facilities, the Assistant Director of Estates will take on a broad leadership role with a remit for estates maintenance, capital development and space management across the St George’s estate portfolio. The postholder will be responsible for the management and delivery of the University’s capital investment programme from business case to project completion, which includes funded projects to expand and provide high quality teaching and research environments. The postholder is also responsible for the management and delivery of the maintenance contracts, utility services and will take the lead in ensuring that all buildings conform to statutory compliance legislation. We are seeking an individual with broad estates management experience, with proven experience of leading estates maintenance across a large-scale portfolio, together with knowledge and experience of capital projects delivery. Experience of working in live, operational estates environments with technically complex and critical facilities would be particularly advantageous. To be a success in the role you will need to be highly motivated and results-focused with excellent interpersonal and communication skills. You will manage a team of in-house estates professionals therefore demonstrable leadership abilities are crucial.


Assistant Director of Estates

Job Description

Post Title

Assistant Director of Estates


SGUL 8 £51,034 - £59,135, together with a Market Rate Supplement of £15,000 plus London Allowance, per annum

Responsible to Accountable to Responsible for

Director of Estates and Facilities Director of Estates and Facilities

Project Managers, Maintenance Manager, Project and Space Manager and Estates Support Manager. Facilities Management staff, staff, stakeholder groups, Research Operations, Heads of Departments, consultants, contractors, NHS Trust and external statutory bodies,

Liaises with

Overall purpose of job

The position is accountable to the Director of Estates and Facilities at St George’s University of London and has responsibility in delivering the operational services of the university estate.

Responsible for the management and delivery of the University's capital investment programme from business case to project completion, which includes funded projects to expand and provide high quality teaching and research environments. Responsible for the management and delivery of the maintenance contracts and utility services within the university site. Take the lead in ensuring that all buildings conform to statutory compliance legislation. Responsible for the control and management of the estates budgets. Line management responsibilities for Project Managers, Maintenance Manager, Project and Space Manager and Estates Support Manager. To assist and support the estates staff on all estate related matters when necessary. Assist in the development of the estates strategy including ensuring we have a robust development control plan in place for our main site which makes the most effective use of space across the University; Look to further improve our commercial opportunities for the benefit of our staff and students as well as ensure that across both the Trust and University we are contracting and delivering our facilities services in a way which drives improvements and efficiencies.


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Main Duties and Responsibilities The post holder is responsible for:

• Working closely with the Director of Estates and Facilities to provide a comprehensive, customer- focused estates service strategy and implementation plan to support the achievement of the University's strategic and operational objectives of each organisation. • The post holder ensures that all concerned in the strategic planning appreciate the implications of their proposals and that the estates strategies are fully integrated and support the University’s corporate plans.

• Taking responsibility in ensuring that all estates operational policies and procedures are fully compliant with legislation. Act as lead for all statutory requirements on all plant and equipment.

• Take responsibility in procuring the estates operational capital projects from procurement to delivery. This process will include preparing of tenders, options and recommendations to meet the high expectations of the organisation. • Taking overall responsibility for the management of capital works and maintenance of the University estate including all buildings. To ensure that there are effective key performance indicators and service level agreements in place to enable measurement and monitoring of service provision.

• The delivery the estates ‘Hard Service Maintenance Contract’. Ensure asset register and condition survey of the estate is current.

• Build open, trusted and supportive relationships with all stakeholders, to ensure that the University estate is used and managed efficiently.

• Developing performance standards to facilitate the delivery of high quality services.

• Identifying opportunities for joint working and the reduction of duplication between the two estates and facilities departments including developing opportunities to realise savings by sharing resources

• Leading the estates and facilities departments in a way that ensures joint working, the best use of resources and that engages the teams and ensures that there is a motivated and effective workforce in place. • Taking overall responsibility for the management of external consultants and contractors working throughout the University estate including all buildings. To ensure that there are effective key performance indicators and service level agreements in place to enable measurement and monitoring of service provision.


Assistant Director of Estates

• In liaison with the divisions and institutes, contributing to overall risk management in the University by ensuring effective risk management procedures and protocols are developed and implemented for all aspects of the Estate, its plant and general facilities.

• Maintaining good relationships and carry out negotiations on all estate matters with funding organisations and with the statutory authorities on all planning and related matters.

• Working closely with the Crisis Management Teams, assist in the management of any major disruptive event in such a manner as to restore business critical systems as soon as possible.

• Taking overall responsibility for the control and management of all estates budgets, including to provision of regular reports.

• Working closely with the Trust to take the lead as responsible person on ensuring compliance with water safety standards and asbestos management.

• Working closely with the Trust on a joint approach to address the sustainability agenda and to ensure that this is reflected in external assessments such as “Green League Table”.

• To have responsibility for the Health, Safety and Welfare of self and others and to comply at all times with the requirement of the Health and Safety Regulations.

• To ensure confidentiality at all times, only releasing confidential information obtained during the course of employment to those acting in an official capacity in accordance with the provisions of the Data Protection Act and its amendments.

• To work in accordance with the University’s Equal Opportunities policy to eliminate unlawful discrimination in relation to employment and service delivery.

• To ensure skills are up-to-date and relevant to the role, to follow relevant University policies and professional codes and to maintain registration where this is a requirement of the role.

• To be trained in and demonstrate fair employment practices, in line with University policies.

• To undertake such duties as may be required from time to time as are consistent with the responsibilities of the grade and the needs of the service.

• Manage the Timetabling Manager to ensure an efficient utilisation of space.

• Build active networks with peers across the sector and represent the University in relevant professional bodies.


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Team Work

• Work collaboratively with colleagues and students across the University and with external organisations, where appropriate, to achieve the requirements of the role, in line with the University’s Strategic Plan.

• To proactively support the other teams within the Estates and Facilities Department.

• Working with colleagues, lead the development of a coherent team and structure, encouraging cross functional and cross directorate working.

• Work collaboratively, where appropriate, with colleagues at St George’s University Hospitals Foundation Trust and Kingston University.

Leadership/Staffing • As a member of the Estates and Facilities Senior Leadership Team, to develop a ‘best in sector’ Estates and Facilities Department: developing staff to fulfil their potential, increasing staff satisfaction and retention, and nurturing a positive and enabling attitude towards the delivery of ambitious targets in an increasingly cost constrained environment.

• To develop and instill an ethos of Customer Excellence, continual improvement and efficiency within all Estates and Facilities activities.

• To continually review resources and skills mix against the organisational needs and lead organisation change.

• Promote Succession and Talent Planning to ensure that staff at all levels are developed and supported in their roles.

Personal Development / Performance

• Demonstrate a commitment to continuing Personal/Professional Development.

• Capability to observe and define priorities and timescales in the achievement of strategic and operational objectives, and to act on those observations in a timely and cost efficient manner.

• Adhere to the University’s Environmental Policy and Procedures and seek to promote Environmental Sustainability within area of responsibility.


Assistant Director of Estates

Equality, Diversity, Health and Safety and Strategy

• A strong commitment to the principles and practice of Equality and Diversity.

• Thorough understanding and application of the Dignity at work and study policy.

• Take reasonable care of the Health and Safety of yourself and that of any other person who may be affected by your acts or omissions at work.

It is expected that staff working at St George’s will be involved in our mentoring and tutoring activities, as appropriate, as well as supporting admissions, student recruitment and access and widening participation activities (MMI interviews, Open Days, school visits, clearing etc) where applicable. You are also expected to undertake other activities appropriate to your grade as directed by your manager. This job description reflects the present requirements of the post. As duties and responsibilities change, the job description will be reviewed and amended in consultation with the post holder from time to time. St George’s aims to provide opportunities for all its employees to develop the skills required to be successful in their role and to further develop their careers.


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Person Specification

How it is to be tested

Essential/ Desirable E

Criteria Description


Qualifications Educated to degree level or equivalent experience

Must be a full member of a professional building related discipline e.g. RICS, RIBA, CIBSE, CIOB, BIFM.



Must be able to demonstrate Continued Professional Development, ideally including further managerial and technical qualifications.



Have extensive experience of managing multi-million pound engineering/ refurbishment projects.



Have extensive knowledge in managing estate maintenance service contracts.



Have thorough understanding of water management systems and associated legislation.




Have experience and knowledge of bacterial/water testing procedures.


Have experience in dealing wit decontamination systems and understanding of its legislation.




Ability to plan, budget and manage projects often to high value.




Thorough understanding of relevant H&S legislation and approved code of practice.

Have extensive experience of successfully managing a professional technical team.




Have extensive experience of QA especially in relation to the development of policies, process and procedures.



Should have working knowledge of a range of building services related equipment including, refrigeration, HVAC, gas boilers and systems, automatic control systems and electrical installation (including standby generators). Should be able to demonstrate an understanding of the range and construction of current building services, and capital projects related legislation.






Must be able to demonstrate relevant experience in similar roles or show suitable career development.



Demonstrate efficient contract management to ensure high performance levels.

Assistant Director of Estates

How it is to be tested AF, INT

Essential/ Desirable E


IT literate ideally with experience of Microsoft Windows and CAD applications

Knowledge/ Skills


Understanding of contemporary BMS and other management systems



Understanding of Helpdesk and maintenance planning systems


Excellent negotiation skills



Personal Attributes

Effective communicator at all levels



Have the ability to develop excellent working relationships and represent the Estates and Facilities Department in senior level discussions/meetings



Highly customer focused



Friendly, co-operative and flexible



Comfortable working in teams or alone



Self-starter with high degree of initiative



Good communication skills, written and verbal



Strong system orientated approach






Smart and presentable




Key: PQ=Prerequisite Qualification,

AF=Application Form, CV=Curriculum Vitae, SS=Selection/Supporting Statements, ST=Selection Test/Presentation, INT=Interview


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Working at St George’s

We are home to a vibrant community of over 800 academic, research and professional services staff at our London based campus. At St George’s we pay personal attention to each member of staff, by offering a variety of professional and personal development schemes relevant to each individual. We greatly encourage collaborative work, mentoring and skill-sharing and believe that this has contributed to our strong reputation as a tight-knit community and friendly working environment.

The University offers competitive terms, conditions and benefits.

Pension St. Georges, University of London offers the industry-leading USS pension scheme which has a generous employer contribution level (c. 21%) and a range of extra benefits. Leave Staff at St. Georges, University of London are entitled to 32 days of annual leave per year pro rata for part time staff. In addition to this are 3 extra closure days between Christmas and New Year, when the University is closed and the 8 Bank Holidays per year.

The University is committed to supporting family friendly policies and provides generous maternity, adoption, parental and paternity leave entitlements as well as providing a number of flexible working opportunities.

Staff Development and Training St George’s offers a wide range of activities to support the development and training needs of individuals and teams, including: • Leadership and Management Development • Coaching and Mentoring • A Core programme open to all staff as well as development programmes for specific staff groups including researchers, staff with technical and specialist roles, professional services and staff with learning and teaching responsibilities. Staff Support St George’s provides an Occupational Health Service to ensure the health and wellbeing of staff – promoting health and preventing ill-health through health screening, vaccinations and immunisation, sickness absence management, health promotion and accident follow-up. A staff counselling and support service is also provided free of charge by a number of registered psychotherapists. Staff Facilities Our Staff and Students can receive discounted rates to use the facilities at Tooting Leisure Centre. The council-run facilities are just minutes away from campus on Greaves Place and membership will offer use of the gym and swimming pool, along with unlimited group exercise classes, indoor cycling sessions and a discount on non-membership activities such as squash and badminton.


Assistant Director of Estates

Equality, Diversity & Inclusion

St George’s, University of London is committed to equality, diversity and inclusion and aims to make St. George’s a positive and inclusive place to work and study, where everyone is supported to succeed. Individuals are selected on merit, and we aim to ensure our recruitment processes are fair, inclusive and transparent. We welcome and encourage applications from underrepresented groups, especially from people with disabilities and/or from a Black, Asian or minority ethnic background. Flexible working, including part-time or reduced hours of work, and home working are supported by St George’s. St George’s has acquired the Governments Disability confident accreditation and is currently at the Employer Level. This means that we ensure our recruitment process is inclusive and accessible, we communicate and promote vacancies in an accessible way and anticipate and provide reasonable adjustments as required. We also offer interviews to disabled candidates if they meet the minimum criteria of the job.

We subscribe to Advance HE and have also achieved an Institutional Silver Athena SWAN award which is a charter developed by Advance HE to advance gender equality in Higher Education.

We are also a Stonewall Diversity Champion supporting and advancing LGBT equality.


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Application Process

St George’s University of London is being supported on this recruitment campaign by the search consultancy MRG.

To arrange a confidential briefing conversation please contact our advisors Ben Duffill (ben.duffill@mrgpeople. and Michael Hewlett ( of MRG on 0203 962 9900.

Applications should consist of a comprehensive CV (of not more than 4 pages) and a covering letter (of not more than 2 pages). Applications should be sent to and


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