Head of Capital Projects
Contents
Executive Summary. ................................................................ 4–5 About the Trust......................................................................... 6–7 Our New Strategy......................................................................8-9 Living our Values..................................................................10–11 The Vision for the Estate. ....................................................12–13 Job Description. ....................................................................14–23 Person Specification. ...........................................................24–29 Work With Us........................................................................ 30-31 Application and Further Information. ............................... 32-33
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2 St George’s University Hospitals • Head of Capital Projects
Executive Summary
We are seeking an individual with a proven track record in a senior project and programme leadership role across complex capital projects, with excellent stakeholder management skills and a proactive approach to team leadership. Experience of having worked on capital projects and programmes with comparable characteristics to those found at St George’s would be particularly advantageous. The role offers a great career opportunity to lead a team in the delivery of world class healthcare facilities across one of the UK’s most widely recognised NHS Trusts.
Thank you for your interest in the Head of Capital Projects role at St George’s University Hospital NHS Foundation Trust.
Now is an exciting time to join St George’s, as we embark on the realisation of our new 5-year Strategy - Delivering outstanding care, every time – and the ambitious plans to improve our estate and environment that will support this. As part of our new strategy to deliver outstanding care, our forthcoming estates strategy will include a bold capital investment plan consisting of a diverse spectrum of projects ranging in value from £250k to £50m to ensure the realisation of our key priorities for the estate. As a result, we will need a well-resourced and high calibre capital projects team to lead the delivery of the programme. We are therefore seeking to appoint a Head of Capital Projects. This role is key to achieving St George’s ambitions and an influential part of the Estates leadership team, with specific remit for leading the delivery of the Trust’s ambitious capital development programme. Reporting to the Assistant Director of Capital Projects, the post-holder will oversee the management of the capital delivery team, ensuring high performance and efficient delivery of projects.
Best wishes, Kofi Amoakohene Assistant Director of Capital Projects
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4 St George’s University Hospitals • Head of Capital Projects
The trust also provides care for patients from a larger catchment area in southeast England, for specialties such as complex pelvic trauma. Other services treat patients from all over the country, such as family HIV care and bone marrow transplantation for non- cancer diseases. The trust also provides a nationwide state-of-the-art endoscopy training centre. A number of our services are members of established clinical networks which bring together doctors, nurses and other clinicians from a range of healthcare
About the Trust
About Us
With over 9,000 dedicated staff caring for patients around the clock, we are the largest healthcare provider in southwest London. Our main site, St George’s Hospital in Tooting – one of the country’s principal teaching hospitals – is shared with St George’s, University of London, which trains medical students and carries out advanced medical research. St George’s Hospital also hosts the St George’s, University of London and Kingston University Faculty of Health and Social Care Sciences, which is responsible for training a wide range of healthcare professionals from across the region. As well as acute hospital services, we provide a wide variety of specialist care and a full range of community services to patients of all ages following integration with Community Services Wandsworth in 2010. St George’s University Hospitals NHS Foundation Trust serves a population of 1.3 million across southwest London. A large number of services, such as cardiothoracic medicine and surgery, neurosciences and renal transplantation, also cover significant populations from Surrey and Sussex, totalling around 3.5 million people.
providers working to improve the quality of services for patients. These include the South London Cardiac and Stroke Network
and the South West London and Surrey Trauma Network, for which St George’s Hospital is the designated heart attack centre, hyper-acute stroke unit and major trauma centre.
We provide healthcare services at:
• Hospitals • St George’s Hospital, Tooting • Queen Mary’s Hospital, Roehampton • Therapy centres • St John’s Therapy Centre
• Health centres • Eileen Lecky Clinic
• Nelson Health Centre • Stormont Health Clinic • Tooting Health Clinic
We also provide services in GP surgeries, schools, nurseries, community centres and in patients’ own homes
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6 St George’s University Hospitals • Head of Capital Projects
Our new strategy is based on four key priorities;
Our new Strategy 2019-2024
Strong foundations
Excellent local services
View a 60 second film outlining our strategy here
An organisation with strong foundations that provides outstanding care, every time
A provider of excellent local services for the people of Wandsworth and Merton
1
2
4
Leading specialist healthcare
3
Closer collaboration A partner in delivering joined
A provider of leading specialist services for the people of south west London, Surrey, Sussex and beyond
up, sustainable health services across south west London
Click to open video link
On 23 April 2019, we published our new five year strategy. The new strategy – Delivering outstanding care, every time (2019-2024) – is designed to give everyone connected with St George’s clarity about our aims and ambitions for the future.
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8 St George’s University Hospitals • Head of Capital Projects
To achieve our vision of improving the health of our patients and the local community we need to keep patients at the heart of everything that we do – our values are designed to inspire our staff to achieve this. These values set out the standards of behaviour we expect from all our staff: excellent Look after our patients as we would like to be looked after ourselves
Living Our Values
Set ourselves high standards and be open to new ideas Be professional in our approach and in our appearance Promote and share best practice kind
We launched the new values in April 2010 following detailed discussions with our staff and patients, and have been working hard to establish them throughout the organisation ever since.
Anticipate and respond to patients’ and carers’ concerns and worries Support each other under pressure and consider the impact of our actions on others Help people find their way if they look unsure or lost Smile, listen and be friendly responsible Have patient safety as our prime consideration Be responsible for ensuring good patient experience Use resources wisely Challenge poor behaviour in others Learn from experience including our mistakes Say sorry when things go wrong respectful Keep patients, families and carers involved and informed Protect patients’ dignity and confidentiality Wear our name badges, introduce ourselves and address people in a professional manner
responsible kind excellent
respectful
Respect colleagues’ roles in patient care and experience Value and understand the diversity of those around us
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10 St George’s University Hospitals • Head of Capital Projects
The Vision for the Estate
Royal Marsden
King’s College Hospital Guy’s and St Thomas’
Queen Mary’s Hospital
St George’s Hospital
Richmond upon Thames Wandsworth
Lambeth
Merton
Kingston upon Thames
St Helier Hospital
Ashford and Peter’s
Croydon Hospital
Sutton
Kingston Hospital
The Trust has an ageing estate at St George’s Hospital that has suffered from a lack of investment over a number of years, and we now face a maintenance backlog across the Trust in excess of £200 million. To enable us to deliver our strategy, key priorities for our estate over the coming years will include:
Croydon
Epsom General Hospital
Frimley Park
SURREY
Royal Surrey
Surrey and Sussex
investing in the quality of our buildings and hospital estates, maintaining operational stability, functionality and statutory compliance. making best use of the space we have available, avoiding overcrowded areas on the one hand or underused spaces on the other, and making sure our services are optimally located across our sites ensuring that our buildings enable services to be delivered in line with the ‘service model for the twenty first century’ set out in the national NHS Long Term Plan (for instance with more virtual outpatient clinics, or an expansion in ambulatory care) ensuring that our buildings enable us to give the best possible care to our ageing population, with the increase is dementia and frail older patients that entails.
West Sussex
WEST SUSSEX
EAST SUSSEX
Brighton and Sussex
Our forthcoming estates strategy will set out this ambition and will include a bold capital strategy consisting of projects ranging from £250k to £100m to ensure the realisation of our key priorities. As a result, we will need a well-resourced and high calibre capital projects team to lead the delivery of the projects.
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12 St George’s University Hospitals • Head of Capital Projects
Job Summary To provide leadership and management of the Trust’s estate capital development and delivery programme. The Trust capital budget is variable year on year but ranges from £18m - £46m of which circa 50% will be overseen by the post holder. To support the Assistant Director of Capital Projects in the development and management of the estate capital development programme, ensuring that is aligned to the Trust’s overall strategy and clinical and corporate strategies. To be responsible for and oversee the design and development of capital schemes as delegated, from inception to completion. To ensure that schemes are delivered and handed over such that the Trust’s estate is safe for patients, staff and visitors. To line manage the Trust’s Capital Projects team. To deputize for the Assistant Director of Capital Projects as and when required. Trust Vision & Values The postholder is expected to have a clear understanding of how this post contributes to the achievement of the trust strategy of: Delivering Outstanding Care, Every Time. Our strategy is founded on four key priorities; providing strong foundations, delivering excellent local services, closer collaboration and offering leading specialist healthcare. We expect all our staff to share the values that are important to the Trust, being Excellent, Kind, Responsible & Respectful, and behave in a way that reflects these. St George’s University Hospitals NHS Foundation Trust is committed to safeguarding children and vulnerable adults and expects that all staff will share in this commitment. The Trust is clear that all staff have a responsibility to be aware of children and adult safeguarding policies and procedures and that each member of staff, clinical and non- clinical, will attend child or adult safeguarding training that is provided at an appropriate level to suit their role. The Trust has the additional expectation that all staff will be able to identify concerns and know what action to take.
Job Description
Corporate/Estates and Facilities
Job Title: Head of Capital Projects Band: 8c Hours of Work (p/w): 37.5 Service Centre/Directorate: Estates and Facilities/Corporate Base: St George’s Hospital but the post holder may be required to work at any of the Trust’s sites.
Accountable to: Director of Estates and Facilities Reports to: Assistant Director of Capital Projects
Responsible for: Management and delivery of Trust’s capital projects programme and line management of capital projects team (substantive and interim) Key working relationships: Report directly to Assistant Director of Capital Projects. Working collaboratively with the following: Estates and Facilities Senior Management Team, Capital Projects Team, Clinical Directors, Care Group leads, Heads of Nursing, Finance and Procurement Teams, Audit Department, General Managers, Facilities team, Estates team Medical Physics Team, IT Department St Georges Hospital Charity and External Multi-disciplinary Consultants. Role of the Department: The Capital Projects Department provides a service to the Trust that ranges from- Estates strategic planning, refurbishments, new builds, estates projects and minor capital works as well as ongoing planning of future capital developments in line with the Trust clinical and estates strategy.
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14 St George’s University Hospitals • Head of Capital Projects
The Trust’s Capital Projects Team structure is as follows
Assistant Director of Capital Projects
Head of Capital Projects
Senior Project Manager
Senior Project Manager
Senior Project Manager (Strategic Projects)
Support Office • Admin • Accounts Officer • Project Controls Officer • CAD Officer
Capital Project Managers & Interim Project Managers
External Consultants
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16 St George’s University Hospitals • Head of Capital Projects
Main Duties, Responsibilities and Key Result Areas
• Regularly communicate project updates to senior managers for the relevant Trust groups to obtain approvals to proceed. Information may include design options, detailed design, financial information, contract options and programmes. • Undertake research and keep abreast of best practice in design, construction and maintenance of healthcare buildings and provide and advise on such to clinical and non-clinical senior management and Divisional Directors. Use a variety of methodologies and approaches to triangulate research findings to support service development, configuration and redesign in line with organisational and national objectives in the context of the impact on the estate; • Liaise with other organisations, such as NHS Estates, NHS Trusts, PFI service providers, Local Planning Authority, Building Control and Fire Authority including attendance at appropriate meetings; • Deliver personally managed individual capital schemes to programme and within budget;
Technical Support and Advice: • Support the development of the Trust’s Estate Strategy and capital programme to ensure excellence of facilities is achieved within financial constraints; • Be responsible for delegated sections of the Estates Trust strategy assigned by the Assistant Director of Capital Projects. • Be responsible for providing information and recommendations to the Assistant Director of Capital Projects as part of the annual Capital Programme planning and the Trusts’ five-year plan. • Formulate long term strategic plans for a portfolio of projects and assess the impact of these plans against the long term strategies of the Trust in conjunction with the Assistant Director of Capital Projects and the Estates & Facilities Senior Management Team. • Provide professional construction management advice to the Assistant Director of Capital Projects, stakeholders and others on all aspects of capital project works of the Trust that are assigned to the post-holder • Provide specialist knowledge across a range of works and building knowledge including all relevant construction related legislation, Health Building Notes and Technical Memoranda to Clinical Leads, Projects team, Divisional Directors and various Trust Boards in person or in report format. • Manage, lead and track a programme of highly complex and specialist Capital Projects for delivery, from project briefing through to completion of works on site to the Assistant Director of Capital Projects. • Plan and organise a broad range of activities and to consider, assess and manage the impact of each project within the capital portfolio devolved from the Trust’s strategy. • Ensure time, cost and quality standards are met, with appropriate project files and records maintained. • Ensure that all development proposals and plans consider interrelated strategies and developments and advise senior management accordingly.
Management/Leadership: • Deputise for the Assistant Director of Capital Projects as and when required inclusive of undertaking line management duties, attending meetings and compiling reports; • Line manage the Trust’s Capital Projects team. Support the Assistant Director of Capital Projects to review and develop a Capital Development and Delivery team to meet the future needs of the organisation. This will involve carrying out a staffing skills mix review and advising on a robust
succession planning strategy together with a review of processes and systems;
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18 St George’s University Hospitals • Head of Capital Projects
• Be responsible in the formulation of delegated sections of the Directorate’s Business Plan, incorporating priorities for service developments within overall Trust objectives including supporting the development of the Trust’s five-year Capital Plan. • Act with a high level of autonomy, with significant freedom to initiate action and decide how best organisational objectives can be achieved, only seeking advice as necessary. • Engage where necessary the aid of external consultants for professional guidance and the design of schemes. Interrogate information provided by external professional consultants and advise the Trust accordingly • Chair and facilitate capital technical meetings ensuring that the technical advisers develop appropriate and affordable design and capital costs in line with the constraints set by each scheme, procurement processes and competing demands of the Trust. Ensure the advisors work is properly co-ordinated and interfaced; • Manage external contractor and professional consultant non- performance and/or grievances in line with Trust procedures and processes and the relevant governing institution (eg. RICS, RIBA, CIOB). • Be responsible for updating departmental processes and procedures as and when required and ensure successful implementation throughout the department. Implement legislation updates and amendments into project processes and procedures and partake in regular Continued Professional Development training as necessary to the role. Report any non-compliance or irregularities or inefficient practices to the Assistant Director of Capital Projects. • Develop, monitor and review the Trust policies and standards relating to design, construction, procurement methods and performance along with drafting and maintaining Estates and Facilities policies relevant to the delivery and administration of capital projects. In conjunction with other Senior Estates managers, lead on the development of the Trust-wide standards for design, finishes, materials and components for capital projects.
• Be responsible for developing the Capital Estates Key Performance Indicator system for monitoring external contractor and professional consultants. Ensure all other members of the Capital Estates Projects Department are trained to implement the system and policy, and review at regular intervals to ensure that statutory updates are incorporated as part of the system. Produce monthly and quarterly KPI reports with regard to overall contractor and professional consultant performance. Business Cases and Investment Proposals: • Be responsible for the preparation and review of capital information as part of Business Case and Investment Proposal submissions, to include design options, detailed design, financial information, contract options and information and programmes. • Set up and lead capital project specific steering group meetings/ project boards where appropriate in order to liaise with clients and prepare design briefs to ensure quality and best value procedures for managing the schemes. • Review highly complex facts relating to individual projects and use analytical skills to produce options appraisals for discussion. Advise the Assistant Director of Capital Projects on a number of options available in order to meet a project brief and to manage expectations in order to provide efficient patient care and demonstrate best practice and value for money. This may involve highly complex, sensitive or contentious information whereby the Project Management team will be tasked with obtaining agreement or cooperation for project solutions that may not meet the Client brief. • Advise on derogations from statutory and non-statutory guidance and regulations. Communicate with Clinical Leads, Divisional Leads and at necessary Trust meetings. Ensure that any derogations which are agreed on projects are recorded.
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20 St George’s University Hospitals • Head of Capital Projects
Projects. Ensure that these cost centres are managed within budget and opportunities for savings identified are subsequently achieved without detriment to service delivery.
Reports, Procurement and Audit: • Organise and produce regular progress minute meetings and reports with project teams including the production of initial scheme programme report to inform clients of progress etc. • Support the development of a Post Project Evaluation strategy to review capital projects and ensure continuous quality improvements in the built environment. Ensure that post project evaluation reports are produced. • Deliver projects identified and prioritised on the master capital programme and inform progress for Assistant Director of Capital Projects. • Manage the governance for the procurement of capital projects within the portfolio. Ensure that the procurement arrangements represent best value for the Trust, are in accordance with the Trust’s Standing Orders and Standing Financial Instructions, comply with Health and Safety requirements, and are flexible to meet changing requirements. Evaluate and interpret tenders and report on the contractors’ tender returns with regard to cost, time, quality and health and safety requirements. • Be responsible for the operation of a Quality Management System and for the quality control of documentation provided by the Estates Department. • Liaise with the internal audit directorate to ensure that proper procedures and audit trails are carried out throughout the management of schemes. Produce contract documentation as request by the audit and /or procurement directorate. • Contribute to the risk management processes and the maintenance of a comprehensive risk register. Financial Management: • Report to the Assistant Director of Capital Projects with regular monthly financial reports. Identify cost pressures and financial forecasting risks within individual projects and in conjunction with the Head of Projects take appropriate action. • Have responsibility for budgets and be a signatory for cost centres with delegated authority as direct by the Assistant Director of Capital
Other Responsibilities: The post holder has the following responsibilities which are common to all posts in the Trust: • Responsibility for the Health, Safety and Welfare of self and others and to comply at all times with the requirement of the Health and Safety Regulations. • Ensure confidentiality at all times, only releasing confidential information obtained during the course of employment to those acting in an official capacity in accordance with the provisions of the Data Protection Act and its amendments. • Work in accordance with the Trust’s Equality and Diversity policy to eliminate unlawful discrimination in relation to employment and service delivery. • Promote at all times equal opportunities for staff and patients in accordance with the Trust’s policies to ensure that no person receives less favourable treatment than another on the grounds of: age; disability; marriage and civil partnership; pregnancy and maternity; race (ethnicity); religion or belief; sex (gender); gender reassignment or sexual orientation. • Ensure their skills are up-to-date and relevant to the role, to follow relevant Trust policies and professional codes and to maintain registration where this is a requirement of the role. To train in and demonstrate fair employment practices, in line with trust policies. • Comply with the Trust’s No Smoking Policies. • Undertake such duties as may be required from time to time as are consistent with the responsibilities of the grade and the needs of the service.
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22 St George’s University Hospitals • Head of Capital Projects
Essential/ Desirable Criteria Assessment Method E D A I R
Criteria
Person Specification
Experience Professional background including specialist knowledge in more one or more of the following areas for at least 5 years:
• Architecture • Construction • Engineering
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Criteria Key E = Essential D = Desirable Assement Method A = Application Form I = Interview R = References
• Quantity Surveying • Project Management OR
An equivalent level of experience with a minimum of 5 years’ experience delivering capital schemes within the NHS
Demonstrate a track record of managing large scale and complex public sector redevelopment programmes of £18m and above. E
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Essential/ Desirable Criteria Assessment Method E D A I R
Criteria
Demonstrable experience utilising standard forms of contracts used in building and engineering capital works contracts including P21+, P22 and other healthcare frameworks
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Qualifications and Training Degree in Engineering/Construction related subject
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Significant and proven/demonstrable experience of management, and of practical experience in project management of delivering complex building projects across large complex sites within an acute hospital healthcare environment or similar. E Significant and proven/demonstrable experience of managing contractors, consultant teams and direct labour staff. E
Professional / academic qualification at Masters level or equivalent experience of Capital Development. E
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Relevant professional or management qualifications e.g. Chartered Status such as RIBA, RICS, CIOB, APM, PMI, etc. Project/Programme Management qualification MSP Practitioner, PRINCE2 Practitioner, PMP, APMP etc.
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Managing multi-disciplinary relationships with stakeholders in a relevant organisational setting.
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24 St George’s University Hospitals • Head of Capital Projects
Essential/ Desirable Criteria Assessment Method E D A I R
Essential/ Desirable Criteria Assessment Method E D A I R
Criteria
Criteria
Experience Experience developing strategic plans/ documents and business cases. Understanding of the design development process and key NHS/RIBA project stages.
Skills Excellent numerical, verbal and written communication skills.
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Must be able to communicate technical subjects to non-technical people. E
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Sound knowledge of corporate governance and an understanding of risk management. E Efficient and effective planning and deployment of resources. E Demonstrable experience in the commissioning of new health service facilities in an NHS environment including design, specification, project management and contract administration. E Leading and managing multi-disciplinary teams E
Must be able to communicate at all levels Must be able to read and interpret drawings Excellent IT skills (MS Word, Excel, Project)
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Organise teams and workload
Highly motivated dynamic individual
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Demonstrate good leadership skills and drive for the development of services.
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Ability to develop long term plans
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Manages time effectively.
Facilitating stakeholder briefing and engagement events Managing target setting and performance review. Understanding of healthcare planning and standards. Experience working in ‘Acute Hospital’ environment. Proficient in management of formal construction contracts e.g. NEC/JCT
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The ability to work under pressure.
The ability to present information in a clear and concise manner. E The ability to define and prioritise tasks, in order to achieve defined goals. E
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Good interpersonal skills Financial Management Skills
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Able to work strictly to professional codes of conduct
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26 St George’s University Hospitals • Head of Capital Projects
Essential/ Desirable Criteria Assessment Method E D A I R
Criteria
E D A I R
Criteria
Other Continued Capable to respond and participate in an Emergency situation including attendance to declared major incident Commitment to see the job through from inception to completion. Ability to work in multi-disciplinary teams To promote an image of competence and confidence to all patients, visitors and staff as appropriate to the post Develop a rapport and display empathy with patients, visitors, staff and work colleagues where necessary Capable of working in a demand driven service requiring high levels of concentration to meet specific project requirements
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Knowledge Knowledge of project and programme management and risk management methodologies.
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Knowledge of industry standard building construction contracts and ability to effectively manage contractual relationships with contractor and consultants Knowledge and experience of relevant health and safety legislation and in particular the Construction Design and Management (CDM) Regulations. Knowledge of NHS and OJEU procurement regulations and NHS consultant and contractor frameworks Knowledge and understanding of Health Building Notes (HBNs) and Health Technical Memoranda (HTMs) Knowledge of national NHS strategy and policy. Knowledge of current planning legislation and building control.
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Working to deadlines
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Physically fit
Self-motivated, professional and outcomes focused with a commitment to life-long learning and development. E
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Ability to work flexibly in a changing environment and managing ambiguity without losing momentum A passion for delivering excellence A strategic awareness but with the ability to into detail and work methodically and accurate where appropriate.
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Other Always puts patients first
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Ability to lead and inspire others
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28 St George’s University Hospitals • Head of Capital Projects Availability for working occasional un-social hours to meet project requirements. To be flexible and adaptable to change. To think about objectives of other departments in relation to project. Ability to work independently with minimal guidance and monitoring.
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Ability to lead and manage a group of highly skilled and diverse staff from a variety of professional backgrounds Ability to understand and work across complex systems with wide and conflicting interests
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Ability to engage professionally with groups in a complex environment E
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Work With Us
Please also take a look at our induction video for an overview of life at St George’s.
We are one of the country’s largest and busiest acute NHS Trusts, serving a diverse population of more than 3.5 million people across south London and beyond. Our main hospital site in Tooting and other healthcare locations provide a modern, dynamic, caring environment for excellent clinical care, education and research. We employ around 9,000 dedicated staff across more than 40 different services and specialties. Every day, more than 2,000 patients attend our sites, mainly for outpatient appointments, elective surgery, and in our Emergency Department, made famous as the home of ’24 Hours in A&E’. You can find opportunities in a wide range of occupations and professions, from front-line doctors and nurses through to other health professionals, and essential support and corporate services – all working together to provide outstanding care every time for patients, and the communities we serve.
Click to open video link
Whatever role you work in, we are committed to offering excellent learning and development opportunities and to supporting you in your careers.
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30 St George’s University Hospitals • Head of Capital Projects
Application Process
The Trust is being supported on this recruitment campaign by the search consultancy The Management Recruitment Group (MRG).
To arrange a confidential briefing conversation please contact our advisors Nick Coppard (nicholas.coppard@mrgpeople.co.uk) or Ben Duffill (ben.duffill@mrgpeople.co.uk) of MRG on 0203 962 9900 . Applications should consist of a comprehensive CV (of not more than 4 pages) and a covering letter (of not more than 2 pages). Applications should be sent to nicholas.coppard@mrgpeople.co.uk and ben. duffill@mrgpeople.co.uk.
The closing date for applications is 11 October 2020 .
Assessment interviews will take place on 26 October 2020 .
All candidates are also requested to complete an Equal Opportunities Monitoring Form which will be available upon submission of your online application.
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32 St George’s University Hospitals • Head of Capital Projects
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