Imperial College London - Head of Property



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Executive Summary

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About Imperial College London

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The Imperial Estate

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Job Description

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Person Specification

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Further Information

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Application Process



EXECUTIVE SUMMARY Imperial College London is a world top ten university with an international reputation for excellence in teaching and research. Consistently rated amongst the world’s best universities, Imperial is committed to developing the next generation of researchers, scientists and academics through collaboration across disciplines. Located in the heart of London, Imperial is a multidisciplinary space for education, research, translation and commercialisation, harnessing science and innovation to tackle global challenges.

Reporting to the Director of Estates Operations the Head of Property is responsible for leading the property and asset management of the College’s core estate and non-core (i.e. investment) portfolio, ensuring that the requirements of both the landlord and tenant are met. This will involve driving income and value across the notable estate portfolio by way of innovative and proactive asset management initiatives. The successful candidate will be a Chartered Surveyor with proven experience of leading estate surveying duties across a portfolio of significant scale and complexity, either in a client side or advisory capacity. You will have demonstrable expertise in landlord/tenant relationships with a proven track record of negotiating and working with professional consultants. The Head of Property will work closely with the Director of Estates Operations to identify strategic development opportunity throughout the College’s land and property interests. The Head of Property appointment offers the opportunity to be directly responsible for leading a high-profile property portfolio on behalf of a globally renowned higher education institution. Information about our wider strategy can be viewed at:

Our multi-site portfolio includes our main estate in the historic South Kensington area and ranges from extensive medical teaching and research space with NHS partners across Central and West London through to a rural campus in Ascot and our new state-of-the- art campus in White City.

Executive Summary

HEAD OF PROPERTY About Imperial College London Imperial College London is a world top ten university with an international reputation for excellence in teaching and research. Consistently rated amongst the world’s best universities, Imperial is committed to developing the next generation of researchers, scientists and academics through collaboration across disciplines. Located in the heart of London, Imperial is a multidisciplinary space for education, research, translation and commercialisation, harnessing science and innovation to tackle global challenges.

Mission and Strategy Unprecedented challenge abounds in 2020 and beyond. Our mission, to achieve enduring excellence in research and education in science, engineering, medicine and business for the benefit of society, is more important than ever. Read about our Strategy 2020 to 2025 here Imperial College London’s mission is to achieve enduring excellence in research and education in science, engineering, medicine and business for the benefit of society.

About Us

Our People Generations of Imperial staff, alumni and students have changed the world with cutting-edge innovations; from the discovery of penicillin to the world’s first invisibility cloak. Recognition of this ground-breaking work has come in the form of 14 Nobel Prizes, 81 Fellowships from the Academy of Medical Sciences, 77 from the Royal Academy of Engineering and 73 from the Royal Society.

Our Work Imperial brings together intersecting disciplines, industries and sectors across four major areas to further our understanding of the natural world, solve major engineering problems, lead the data science revolution and improve health and well-being. Emerging areas of research include the development of low-carbon technologies, stem cell therapy for stroke and how to turn light into matter.

About Us


The Imperial Estate South Kensington is our main campus and it is here that most undergraduate and postgraduate activity takes place. It’s a compact site in the heart of ‘Albertopolis’ and is home to a huge range of architectural styles from the Edwardian Royal School of Mines building to the ultra-modern Norman Foster-designed Business School. There’s plenty of green space too, including a beautiful landscaped square, with our famous Queen’s Tower at one end. Imperial’s White City campus is a platform for innovation and entrepreneurship at the heart of a vibrant area to live, work and play. The College is driving this evolution with a £2 billion investment in a new 23-acre integrated collaborative campus. As a central pillar of this vision, the Molecular Sciences Research Hub is the first facility to host Imperial research and teaching staff. Silwood Park is located about 25 miles West of Central London, near the village of Sunninghill in Ascot, Berkshire. Situated in about 100ha of natural parkland, it has been part of Imperial College since 1947. It was first famous as a centre for applied entomology before developing a world-wide reputation as a centre for excellence in pure and applied ecology. Since the 1990s research interests have expanded to include evolution, biodiversity and conservation. We also have an extensive network of medical teaching and research campuses in partnership with leading NHS Trusts at the following locations: Charing Cross Campus, Hammersmith . Based around Charing Cross Hospital. Chelsea and Westminster Campus . Based around Chelsea and Westminster Hospital.

Hammersmith Campus. Based around Hammersmith Hospital. North West London Hospitals Campus. Based at Northwick Park and St Mark’s Hospitals in Harrow and Central Middlesex Hospital in North Acton. Royal Brompton Campus, Chelsea. Based around the Royal Brompton Hospital. St Mary’s Campus, Paddington. Based around St Mary’s Hospital.

About Us

Capital Programme Our capital programme is one of the most ambitious in the global HE sector to support our goal to remain a world-leading higher education institution. Our programme, which currently runs at annual investment of c. £100m, sees our Estates Projects team manage the delivery of an incredibly diverse range of projects. Notable recent projects include: • £130m Sir Michael Uren Building to create a Biomedical Research Hub • £8.5m Early Years Education Centre • Over £25m of investment in the refurbishment of teaching and research facilities • New link bridge and observatory at South Kensington • Refurbishment of Student Common Room • Data Centre Refurbishment project • Infrastructure upgrade programme Looking to the future we have bold plans, including: • A major programme of investment in new facilities to house our world- leading Faculty of Medicine • A new building at the White City North campus to house our world-leading School of Public Health • A complex programme of infrastructure projects to enable the development of our White City South Campus • The refurbishment of the iconic Queen’s Tower at South Kensington • Further investment in learning and teaching spaces across the estate • Creation of Quantum Photonics and Quantum Technologies laboratory spaces • Works to maintain listed properties

About Us



Head of Property


Estate Operations

Campus location: Job Family/Level:

South Kensington

Professional Level 5

Responsible to:

Director of Estates Operations

Line Management responsibility for:

Line management for 1 member of staff - the Property and Estates Manager Director of Estates Operations, Heads of Department within Estates Operations, Office of Financial Strategy, Campus Services, Estates Finance, Legal Services, Communications, Information and Communications Technologies, College Archives and Corporate Records Contractors, Designers, Architects / Engineers / Quantity Surveyors, Enforcing Authority Inspecting Officers, Building Control, Software Suppliers, Legal Advisors

Key Working Relationships (internal):

Key Working Relationships (external):

Contract type:

Permanent, Full time

Purpose of the Post The post holder plays a leading role in the strategic and operational development and management of Estates and property asset management cross-College in core and also operational property within the College non-core (i.e. investment) estate for Imperial College London, taking responsibility for the commercial, leasing, planning and legal matters relating to property and land. The role will work closely with the Directors of: Estates Operations, Office of Financial Strategy, Campus Services, as well as senior managers across the College, including Legal Services and Communications, to ensure that appropriate agreements, processes and policies are in place and strategic opportunities developed to protect and advance Imperial College London’s property and land interests. Of critical importance will be the post holder’s role in creating an innovative service for the benefit of College stakeholders and which is recognised as a leading area amongst benchmark peer Higher Education Institutions. The team has a responsibility for an annual operating budget of circa £3.75m

Job Description

Key Responsibilities Leadership and Strategy

• To work closely with the Director of Estates Operations to develop and manage the planning of the strategic development of the College’s estate and property assets, managing risks appropriately. • To provide strategic leadership to negotiation, letting, leasing and property asset management. • To develop and implement operational plans in line with strategic objectives, setting priorities as necessary. • To lead on establishing an innovative cross-College collaborative approach to the management of Property and Estates, working with internal College stakeholders in its development. • To formulate, establish and review best practice policies, processes and standards, which relate to and support College strategy, engaging and implementing innovative technological solutions. • To build and lead a Property team (internal and external) that delivers best practice and active property and estate management to provide maximum value/returns, subject to the occupational requirements of the College (which will have priority). • To develop and motivate the Property team, exhorting the values enshrined in Imperial Expectations, and Values, Equal Opportunities and Diversity. Analysis and Reporting • To analyse the performance of property assets in relation to the strategic objectives set and report to the Director of Estates Operations and other directors. To provide agreed Key Performance Indicators accurately and on time, with narrative to the Director of Estates Operations. • To analyse and report on statutory and planning policy development that may affect the Property assets of the College and its strategic objectives, and to formulate actions to be implemented as necessary in minimising risk in achieving those objectives and / or compliance. • To engage, analyse and report on commercial property market information and trends, threats to and opportunities for increasing rental and capital income for property assets of the College through active asset management. Customer Service • To evaluate the existing provision of service as part of continuous improvement, keeping abreast of advances in the external market amongst private and public providers, including leading peer Higher Education Institutions.


• To set best practice standards across the services provided by Property and Estates Management, and to ensure that these are fully met. • To ensure that the Property team is responsive in its operational delivery and communications, including compliance with statutory and College regulations, as well as acting on feedback received that facilitates improvements in service provision. • To acknowledge and fully meet Imperial Expectations and College Values. Planning and Organising • To establish robust and fit-for-purpose frameworks for the management of College property and estates, through cross-College stakeholder participant projects from inception to implementation. • Participate in and contribute to the annual strategic and operational planning process for the departmental Three Year Plan in support of Divisional and College planning. Finance / Resource Management • To be responsible for the formulation of income and expenditure budgets and related budgetary plans and the utilisation, control and management of budgets and resources. • To have overall responsibility for business rate planning, protocol and budget cross-College. • To undertake and contribute to budget commentary, review and challenge events. Liaison • To cultivate and establish external relationships, including public and private organisations nationally and locally, and peer groups in leading Higher Education Institutions, in advancement of the service provided by Property and Estates Management in support of the strategic objectives of the College. • To engage and cultivate effective and influential relationships with owners and occupiers of land and property, that is neighbouring, adjoins and/or contiguous with that occupied or owned by the College. • To interact with senior officers within Support Services and the wider College community in promoting and engendering cross departmental collaboration, synergies and the exchange of ideas and information. • To be a member of relevant internal and external Project Boards, Working Parties, Steering Groups and Committees as required. • To attend the occasional meeting outside of normal working hours e.g. Council Planning meetings.

Job Description

Continuous Improvement • To attend cross-College briefings and events to ensure an up to date knowledge of developments affecting the College. • To attend external briefings to ensure conversant with developments in business and the commercial, institutional and residential property marketplace. • To undertake Continuing Professional Development (CPD) commensurate with the requirements of the Royal Institution of Chartered Surveyors (or equivalent) and training as identified by the College’s Training Needs Analysis. Work Location Due to COVID-19, there will be areas of the College where staff are asked to work remotely whilst we begin to assess if and how the College can move towards a hybrid way of working – where work is undertaken remotely and on campus. The priorities of the College in this time of transition are to: • maintain a safe environment for our community • enable temporary arrangements for flexible and hybrid working where suitable • learn from experiences and listen to the community in shaping future ways of working Working at College locations will follow UK government guidance.


Requirements Candidates/post holders will be expected to demonstrate the following

Essential / Desirable

Education A professional specialist, (member of the Royal Institute of Chartered Surveyors) (RICS) with at least 10 years post qualification experience. E Experience


An experienced manager who has managed external professional advisers and interactive projects and workflows involving inter departmental personnel and external stakeholders. Possessing a high level of expertise in strategic and operational property, estates and asset management. Experience of influencing and setting planning policy and developing asset management opportunities to increase income and capital receipts. Experience of working across an organisation to consolidate existing property responsibilities to produce and further develop an organisational collaborative approach to its property and landholdings, both strategically and operationally.




Experience in developing a synergistic policy and compliance across an organisation and in the creation, implementation and adoption of technological solutions. E Knowledge A specialised knowledge and experience of cross-sector property, the processes and procedures involved in its professional practice. E The application of creative solutions for a modern, fit for purpose property service within a multi-layered, progressive and world-renowned Higher Education Institution. E Possess an up to date knowledge of statutory regulations and best practice in relation to the management of estates and property. E Knowledge of the planning application procedure with experience of liaising with the local authorities on policy. E Possess an understanding of financial information in a property context. E Knowledge and understanding of service charge management. E Skills and Abilities


Excellent spoken and written communication skills. Communication skills are paramount in this role as is the need to be able to communicate with many different stakeholders. Forward thinking, innovative and able to anticipate and find solutions to problems. Numerate and able to control a budget in line with College Financial Regulations. Proven communication and interpersonal skills with the ability to communicate with a wide range of stakeholders, together with experience of presenting to stakeholders at meetings. Ability to complete work in area of responsibility within deadlines and to agreed standards with proven ability to plan and organise own and team activity ensuring plans complement and feed into the broader annual operational plans.



Represent and/or promote the service at both internal and external meetings/events to ensure that faculty/divisional/departmental/work unit issues are appropriately represented and acted upon. E Ability to apply appropriate expertise, judgement and decision making to deliver professional services to meet the customer requirements. E Confident user of computer software packages at intermediate level including Office 365 products e.g. Teams, Box, Excel, Word, Outlook, etc. E

Person Specification

Please note that job descriptions cannot be exhaustive and the post-holder may be required to undertake other duties, which are broadly in line with the above key responsibilities. This JD should be reviewed at the PRDP/Appraisal stage to ensure it is up to date. Imperial College is committed to equality of opportunity and to eliminating discrimination. All employees are expected to follow the 7 Imperial Expectations detailed below:

1) Champion a positive approach to change and opportunity 2) Encourage inclusive participation and eliminate discrimination 3) Communicate regularly and effectively within and across teams 4) Consider the thoughts and expectations of others 5) Deliver positive outcomes

6) Develop and grow skills and expertise 7) Work in a planned and managed way Employees are also required to comply with all College policies and regulations paying special attention to: • Confidentiality • Conflict of Interest • Data Protection • Equal Opportunities • Financial Regulations • Health and Safety • Information Technology • Smoking • Private Engagements and Register of Interests They must also undertake specific training and assume responsibility for safety relevant to specific roles, as set out on the College Website Health and Safety Structure and Responsibilities page. Committed to equality and valuing diversity, we are an Athena SWAN Silver Award winner, a Stonewall Di- versity Champion, a Disability Confident Employer and work in partnership with GIRES to promote respect for trans people. November 2021.



Imperial College London is one of the world’s leading universities, based in a diverse and exciting capital city. Working at the College means that you join generations of Imperial staff who have contributed to solving problems on a global scale. Furthermore, it offers you a competitive salary and a package of attractive terms and conditions of service, along with many optional benefits, which we hope you will take advantage of.

In our 2019 survey, 85% of our staff were proud to work for the College.

In addition to 31 days annual leave (25 days annual leave and 6 College closure days in addition to public holidays) and generous pension scheme, Imperial offers a diverse range of employee benefits, including: • Discounted Bupa private medical insurance • Imperial Perks – a range of exclusive discounts on goods and services • Childcare vouchers • Access to the Imperial’s diverse range of sports facilities • Interest-free season ticket loan • Interest-free cycle loan and bike pool scheme

Further information about the Benefits at Imperial College London can be found here

Further information about the USS pension scheme and the benefits it provides can be found at The College is committed to developing you by offering a wide range of programmes and support to suit your individual career aspirations.

Further Information

APPLICATION PROCESS For a briefing discussion please contact our advisor Stephanie Howe (E: on 07932 717 431. Applications should consist of a CV and covering letter and should be sent to

51 Eastcheap, Billingsgate, London, EC3M 1JP| 020 3962 9900|

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