Imperial College London - Development & Mobilisation Manager




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Executive Summary

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Job Description

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Person Specification

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Further Information

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Application Process



EXECUTIVE SUMMARY Consistently rated amongst the world’s best universities, Imperial College London is a science-based institution with a reputation for excellence in teaching and research. Imperial has one of the largest and most diverse property portfolios in the country, with over 500,000m2 of space predominately in Central and West London, and further operational, commercial and investment property interests elsewhere in the UK. Imperial’s Related Ventures (RV) portfolio are mission aligned opportunities that seek to diversify income streams and generate a material return on the invested capital, with the aim of providing unfettered positive cashflow support for the academic mission. ThinkSpace – co-location office and laboratory accommodation; Commercial Operations – services that enable third party use of the Core College estate during periods of low utilisation and ‘Imperial Living’ - an early stage RV focused on the development and operation of a residential Build To Rent portfolio. Reporting to the Strategy Director (Property), the Development and Mobilisation Manager will play a key role in the delivery and mobilisation of a range of development schemes that emanate from the Imperial’s Related Ventures programme. We are seeking an individual with excellent interpersonal and communication skills and who can traverse the full project lifecycle from development and design through to construction delivery and transition into operation. Current established ventures include: GradPad – postgraduate residential accommodation;

We are particularly seeking an individual with experience and expertise in the mobilisation of projects into operation including the procurement of facilities management services. This, married with experience in overseeing the construction of developments ensuring adherence to specification, timescale and commercial expectations would be particularly advantageous. This is an exciting opportunity for an ambitious property professional to play a leading role in a unique real estate development vehicle with the ultimate outcome of supporting world-class teaching and research.

Executive Summary



Job Title:

Development and Mobilisation Manager


Office of Financial Strategy (OFS) Professional Services, Level 5 Strategy Director (Property)

Job Family/Level: Responsible to: Responsible for:

External Supply Chain

Key Working Relationships (internal):

Colleagues from:

• Master Planning • Estates Projects • Facilities Management • Health and Safety • Information and Communications Technologies • Finance • Commercial Operations

Key Working Relationships (external): Senior management representatives from • Regulatory Bodies including local and regional planning authorities • Consultants and advisors particularly across the construction, property and facilities management industries • Construction and facilities management contractors

• Professional Institutions • Joint Venture Partners

Campus location:

50/50 South Kensington and White City

Length of Appointment if fixed term:


The Purpose of the role: The Office of Financial Strategy (OFS) is responsible for two major strands of Imperial’s financial strategy: the Endowment and the developing Related Ventures portfolio. This is a critical part of the College’s Strategy 2015-2020. This role is focused on the Related Ventures (RV) portfolio. RV’s are mission aligned opportunities that seek to diversify income streams and generate a material return on the invested capital, with the aim of providing unfettered positive cashflow support for the academic mission. Current established ventures include: GradPad – postgraduate residential accommodation; ThinkSpace – co-location office and laboratory accommodation and Commercial Operations – services that enable third party use of the Core College estate during periods of low utilisation. ‘Imperial Living’ is an early stage RV focused on the development and operation of a residential Build To Rent portfolio. The venture will offer a portfolio of accommodation which provides affordable housing for qualifying members of the College community (keyworkers) against agreed criteria, along with residential units to be rented on the open market to generate cashflow for the College. There are currently 23 operational units within the portfolio, an additional 192 units under development, and a further 185 in the Job Description


planning pipeline. The College has ambitions to grow the portfolio to c.500 units by 2025.

With the 192 units due to complete at the end of 2018, and another 85 in 2020, OFS is seeking to recruit a financially astute individual with significant experience of delivering managed services to new buildings and with strong decision-making skills in order to steer the assets through the defects and operationalising process; this will be instrumental in ensuring the successful establishment of this new portfolio. 1. Delivery of Managed Services (40%) • Responsible for organising the delivery of the hard and soft services to new buildings in the portfolio, within the time frame set by the Strategy Director, whilst delivering and demonstrating value for money to the College • Responsibility for producing and implementing the plans and operational processes that set out how the new buildings will operate • Take the lead in liaising with other College departments, particularly Facilities Management and Space Management, to ensure the portfolio’s buildings are meeting their operational performance capabilities 2. Client Representative (20%) • To act as the Client’s Representative during the construction phase, working with the appointed external project managers, to make the necessary decisions on behalf of the College to ensure that new developments are built to the right specification. • Oversee and manage the defects period, liaising effectively with the Main Contractor, project manager and building users • Develop strong understanding of the project’s contractual documentation to ensure the College’s position is optimised, working with Imperial’s external lawyers as necessary 3. Compliance and Risk Management (15%) • Responsible for ensuring that the procured services meet all statutory compliance requirements and that the third party contractor can report to auditable standards • Ensuring that the portfolio is managed with appropriate alignment to Imperial’s wider system of approval processes and procedures • Effectively assess, advise and resolve risks, reporting into the College’s risk management process as necessary • Responsibility for producing the portfolio’s risk register and other health and safety documentation, in line with the College’s safety hierarchy 4. Financial Management and Reporting (15%) • Prepare, monitor and manage budgets for the mobilisation of new assets in the portfolio • Oversee and monitor construction budgets with a particular focus on the defects period • Establish effective reporting and management information systems for the post-delivery phase of assets • Create a culture which embeds value for money and excellent customer service as the defining characteristics of the portfolio • Lead point of contact on the auditing of any new assets in the immediate post-delivery phase

Job Description

Job Description


5. Other Responsibilities (10%) • Executive lead on the Related Ventures Group Operations Board • Initial support of the onsite sales marketing and lettings team

• To build and maintain responsive and effective relationships with OFS Team colleagues. • To build and maintain effective working relationships with colleagues from other support areas of College. • To be a member of relevant College committees and working parties as required. • To undertake other tasks that may be reasonably requested by the Strategy Director (Property). • To observe and comply with all College policies and regulations. • To maintain confidentiality as appropriate. The core functions of the role are highlighted above. This is a new post in an early-stage venture and the appointee will be expected to demonstrate his or her ability to develop, and respond to new opportunities and challenges as they arise. Job descriptions cannot be exhaustive and so the post holder may be required to undertake other duties, which are broadly in line with the above key responsibilities. The post holder is expected to observe and comply with all College policies and regulations, for example Health and Safety, Data Protection etc. Imperial College is committed to equality of opportunity and to eliminating discrimination. All employees are expected to adhere to the principles set out in our Equal Opportunities in Employment Policy, Promoting Race Equality Policy and Disability Policy and all other relevant guidance/practice frameworks.



Applicants are required to demonstrate that they possess the following attributes: Imperial Expectations: These are the 7 principles that Imperial leaders, managers and supervisors are expected to follow: 1. Champion a positive approach to change and opportunity. 2. Communicate regularly and effectively within, and across teams. 3. Consider the thoughts and expectations of others. 4. Deliver positive outcomes. 5. Encourage inclusive participation and eliminate discrimination. 6. Support and develop staff to optimise talent. 7. Work in a planned and managed way. Education and Qualifications: • Relevant built environment or project management related qualification/professional member- ship and or professional experience and technical background. • Membership of BIFM, IOSH or equivalent Knowledge and Experience: Essential • Proven and demonstrable evidence of sourcing and/or delivering hard and soft services, ideally from a base build project • Experience of taking a building through a defects process • Demonstrable experience in commissioning, mobilisation and transition of construction projects at handover stage. • Significant expertise in strategic planning including monitoring, risk management, impact mitigation, reporting and auditing. • Knowledge of compliance and regulatory issues relating to the property, construction and facilities industry. • Demonstrable experience of working within a complex stakeholder environment. Desirable • Experience of residential property management • Sound understanding of the financial mechanisms that underpin any development.

Competencies, Skills and Abilities: • Strong decision-making ability • Excellent financial acumen

• Evidence of working effectively within a multi-national and multi-cultural environment. • Clear ability to develop effective personal relationships and commercial/business relationships.

• Effective analytical and problem solving skills. • Effective negotiation and influencing skills.

• Personally creative with the ability to generate practical ideas. • Well -developed personal planning and organisational skills. • Strong understanding and empathy with the academic environment and the mission of Imperial College.

Further Information


OFS Structure



Why work for us?

Imperial College London is one of the world’s leading universities, based in a diverse and exciting capital city. Working at the College means that you join generations of Imperial staff who have contributed to solving problems on a global scale. Furthermore, it offers you a competitive salary and a package of attractive terms and conditions of service, along with many optional benefits, which we hope you will take advantage of. In our 2017 staff survey, 87% of our staff were proud to work for the College. In addition to 31 days annual leave (25 days annual leave and 6 College closure days in addition to public holidays) and generous pension scheme, Imperial offers a diverse range of employee benefits, including:

• Discounted Bupa private medical insurance • Imperial Perks – a range of exclusive discounts on goods and services • Childcare vouchers • Access to the Imperial’s diverse range of sports facilities • Interest-free season ticket loan • Interest-free cycle loan and bike pool scheme

Further information about the USS pension scheme and the benefits it provides can be found at

The College is committed to developing you by offering a wide range of programmes and support to suit your individual career aspirations.

Salary level

Anticipated starting salary level for this appointment ranges from £54,880 to £62,980 per annum, with the opportunity for progression once in post.

Further Information



For a confidential conversation please contact our advisors Stephanie Howe (E: or Ben Duffill (E: of The Management Recruitment Group on 0207 959 2368.

Applications should consist of a CV and covering letter and should be sent to

68 King William Street, London, EC4N 7DZ | Tel 020 7969 2368 |

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