BICSI Brief Volume 1, Issue 3

BICSI Brief Volume 1, Issue 3 | August 2023

CONNECT WITH THE ICT WORLD AT BICSI'S 2023 FALL CONFERENCE in Las Vegas, Nevada

Volume 1, Issue 3 | August 2023

FEATURE

3-4

2023 Fall Conference & Exhibition Keynote Speakers

EDUCATION 11-13 BICSI Courses Are Available Virtually & Face-to-Face | Post- Conference Training Classes Offered In Peson at BICSI HQ 7-10 2023 Fall Conference: Venue, Hotels, and Destination | Event Sponsors and Exhibitors | Upcoming Events ORGANIZATION 5-6 The New RTPM Program Is Here! | BICSI Combines Membership and Customer Experience EVENTS

PUBLICATIONS

NEW! Second Edition ICT Installation Practices Field Guides from BICSI

CERTIFICATION

15-18

Thank you DCDC Job Task Analysis Team Volunteers | Subject Matter Expert (SME) Spotlight: Kevin O'Brien | New BICSI Credential Holders

COMMUNITY CORNER

19-23

Committee Spotlight: BICSI Cares | BICSI Membership Advantage | More than Words from Women in BICSI

NEW! TELECOMMUNICATIONS PROJECT MANAGEMENT REFERENCE MANUAL AND COURSE TO PREPARE FOR CERTIFICATION

2023-2024 BICSI Board of Directors Board President —Carol Everett Oliver, RCDD, DCDC, ESS Board President-Elect —David M. Richards, RCDD, NTS, OSP, TECH, CT Immediate Past Board President— Todd W. Taylor, RCDD, NTS, OSP Board Secretary —Rick Ciordia, PE, RCDD, DCDC, RTPM Board Treasurer —Beatriz Bezos, RCDD, DCDC, ESS, NTS, OSP, PE, PMP

EMEA Regional Director —Gautier Humbert, RCDD Global Regional Director —Fernando Neto, RCDD

U.S. North-Central Regional Director —Dennis Severance, RCDD, DCDC U.S. Northeast Regional Director —William Foy, RCDD, NTS, OSP, WD, ESS U.S. South-Central Regional Director —Ryan Davis, RCDD, TECH U.S. Southeast Regional Director —Bo Conrad, RCDD, TECH U.S. Western Regional Director —Luke Clawson, RCDD, GROL, MBA Chief Executive Officer —John H. Daniels, CNM, FACHE, FHIMSS BICSI Brief Staff Graphic Designer —Jesus Cobos; jcobos@bicsi.org Copywriter/Editor —Amanda Lamadrid; alamadrid@bicsi.org Senior Editor —Rhonda Carpenter; rcarpenter@bicsi.org Communications Coordinator —Andrew Thriffiley; athriffiley@bicsi.org Senior Graphic Designer —Mark "Line" Cansino; mcansino@bicsi.org Marketing Manager —Fiorella Landeo Makatics; flandeo@bicsi.org Advertising Sales —Courtney Nalls; cnalls@bicsi.org

BICSI’s new Telecommunications Project Management Reference Manual (TPMRM) , 2 nd edition provides the latest concepts, techniques, and essential information for managing a successful telecommunications project.

Learn the latest on:

 Cost management  Procurement management  Vendor and contractor coordination  Commissioning  Risk management

 Safety plan development  Sustainable methods  OSP project management methods  Construction administration  Client needs assessments

BICSI Brief is published quarterly in February, May, August, and November by BICSI, Inc., and is emailed to BICSI members and customers, as well as RCDDs, RTPMs, DCDCs, BICSI Installers and Technicians, and OSP credential holders. BICSI Brief welcomes and encourages contributions and suggestions from its readers. However, all material becomes the property of BICSI, Inc., which reserves the right to edit and alter such material for space or other considerations and to publish or otherwise use such material. The articles, opinions, and ideas expressed herein are the sole responsibility of the contributing authors and do not necessarily reflect the opinion of BICSI, its members, or its staff. BICSI is not liable in any way, manner, or form for the articles, opinions, and ideas, and readers are urged to exercise professional caution in undertaking any of the recommen- dations or suggestions made by authors. No part of this publication may be reproduced in any form or by any means, electronic or mechanical, without written permission from BICSI, Inc. ADVERTISING: Rates and information are provided upon request. Contact Courtney Nalls for information at +1 813.769.1842 or 800.242.7405, ext. 842 (U.S. and Canada toll-free) or cnalls@bicsi.org. Publication of advertising should not be deemed as endorsement by BICSI, Inc. BICSI reserves the right, in its sole and absolute discretion, to reject any advertisement at any time by any party.

Add this essential publication to your reference collection!

Order today at bicsi.org/tpmrm.

FEATURE

2023 Fall Conference Keynote Speakers and Classes The Connected World’s premier information and communications technology (ICT) event will take place 10-14 Sep- tember in Las Vegas, Nevada, USA. The agenda is jam-packed with myriad opportunities to learn and network, as well as interact with colleagues who are making a difference within the ICT industry. With more than 40 educational presentations, including Pre-Conference Masterclasses, ICT Field of Vision presentations, trade-specific topics, and more, there will be something for every attendee at every level within the ICT industry. This year’s event will also include three dynamic Keynote Speakers, whom you will not want to miss:

Opening Keynote Speaker: Greg Lindsay | 12 September

Autonomous Everything: AI, the Future, and What We Can Do About It

Greg’s presentation is destined to set the tone for our week of learning and growth. In our industry, we must remain flexible and keep our eyes open as opportunities arise in the future to leverage new technologies in a constructive manner.

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FEATURE

The Power of the Pivot Midweek Keynote Speaker: Jeff Civillico | 13 September

In the technical world of ICT, it is possible to get set in our ways; Jeff joins us to inspire attendees who will hopefully walk away with actionable insights on how and when to apply pivots of attitude, energy, and mindset to our work and personal lives.

BOTTON NAME

All BICSI credential holders are surely finding themselves increasingly involved in leadership roles. Patrick closes out our week with a message of empowerment, growth, and mentorship intended to build you into the leader you wished you had had. 3 Levels of Exceptional Leadership: Practical Development for Leading Yourself and Others Closing Keynote Speaker: Patrick Nelson | 14 September

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ORGANIZATION

RTPM PROGRAM IS HERE!

THE NEW

Refreshed Courses, a New Manual, and an Updated Exam Available Now

This year, BICSI launched a redesigned Registered Communications Project Management® (RTPM®) program, revised to reflect modifications in the ICT profession. Changes to the RTPM program consist of a new manual (the Telecommunications Project Management Reference Manual (TPMRM) 2nd Edition), three revamped courses, (PM101, PM102, PM103), and an updated exam. The program was updated and aligned with the Job Task Analysis (JTA), conducted by BICSI every 3-5 years to stay current with the latest trends and changes within the ICT industry. The primary focus of the revamped program is to cover information in all phases of the project lifecycle, specifically eight major areas where learners will build their skills and abilities, falling within the following subject areas:

PHASE I: PROJECT INITIATION Gather Specific Project Information Create Initial Project Budget Estimates (rough order of magnitude), Consideration of Location Orchestrate Project Proposal Project Deliverables A B C D PHASE II: PROJECT EXECUTION

The updates to the RTPM program are designed to help ensure that the manual, course, and exam content accurately reflect job-related activities and professional standards. If you are looking to start the journey to earning your RTPM credential, the time to do so is now!

Administrative Project Launch Communication

F G

PHASE III: PROJECT CLOSING

CLICK HERE FOR DETAILS

Project Closing

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ORGANIZATION

The newly combined department will focus on individual and corporate members by delivering consistent value. The team is committed to improving the BICSI experience for everyone who participates in the membership programs, training, and volunteer groups. On 1 May 2023, BICSI combined the Membership and Customer Experience areas. Dr. Reinaldo Llano Jr. will lead the new team as Director of Membership, Volunteer Services, and Customer Experience. The rest of the Membership and Customer Experience Team consists of Kevin Minot, Manager of Membership & Volunteer Services; Natalya Leal, Membership Coordinator; Jennifer Aguilera, Membership Coordinator; and Lourdes del Rio, Customer Experience Coordinator. The customer experience team can be reached through email at bicsi@bicsi.org or by calling +1 813.979.1991. BICSI COMBINES MEMBERSHIP AND CUSTOMER EXPERIENCE. MEET THE TEAM!

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EVENTS

2023 FALL CONFERENCE VENUE, HOTELS, AND DESTINATION This year’s Fall Conference will be held at a new first-class venue, the Caesars Forum (not to be confused with Caesars Palace), which is right in the middle of the Las Vegas Strip. BICSI staff will transform the site billed as the “world’s largest pillarless ballroom” into a can’t-be-missed event for all ICT professionals. The conference will not be recorded, so your attendance is a must! In terms of learning aids, special conference pricing with on-hand inventory will be available for the 2nd edition ICT Installation Practices Field Guides bundle and the Telecommunications Project Management Reference Manual (TPMRM) 2nd edition. There are still rooms available at BICSI's special reduced hotel rates on select days for 2023 BICSI Fall Conference participants at Harrah’s Las Vegas and The LINQ Hotel + Experience. The deadline to secure this exclusive rate is 23 August. BICSI has secured additional rooms at the MGM Grand, where the deadline to receive a reduced rate is 25 August. For assistance, please email bicsifall@bicsi.org or call Customer Service at +1 813.979.1991 or 800.242.7405 (USA & Canada toll-free).

For assistance, please email bicsifall@bicsi.org or call Customer Service at +1 813.979.1991 or 800.242.7405 (USA & Canada toll-free)

MGM Grand – NEW Option 3799 S Las Vegas Boulevard

Harrah’s Las Vegas 3475 Las Vegas Blvd. South

The LINQ Hotel + Experience 3535 Las Vegas Blvd. South

Flamingo Las Vegas 3555 Las Vegas Blvd. South

SOLD OUT At BICSI's Reduced Rate

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EVENTS

SPONSORS AND EXHIBITORS Our conferences attract sponsorships and exhibitors from the leading product and service providers. This is your chance to find out what is new in the industry as well as what is up- and-coming, and maybe plant a seed for the tools profes- sionals like yourself need.

WHAT'S WHAT'S IT DO? NEW

Don’t miss BICSI’s What’s New, What’s It Do? interactive 5-minute sessions, featuring participating exhibitors’ newest products and services on the first two days (Monday and Tuesday) in the BICSI Theater. If you are interested in being an exhibitor or sponsor in the future, please click the button below.

LEARN MORE

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EVENTS

THE CALL FOR PRESENTATIONS IS HAPPENING NOW! If you are an innovator looking for a global platform to share your industry knowledge, now is your chance. Contribute to the advancement of your profession and gain visibility and recogni- tion as a leader in the industry by speaking at the 2024 BICSI Winter Conference & Exhibition , taking place 28 January-1 February 2024. BICSI is seeking proposals for Pre-Conference Masterclasses and concurrent sessions focused on innovative approaches that attendees can use immediately in their daily activities within the information and communications technology (ICT) industry. Drive the conference program by submitting a presentation proposal focused on any of the following: •Power over Ethernet (PoE) •Data Centers •Intelligent Buildings/Smart Cities/Internet of Things •Optical Fiber and Passive Optical Networks (PONs) • Audiovisual •New and Emerging Applications •Wireless and Distributed Antenna Systems (DAS) •ICT Professional Development Approved speakers will receive a complimentary conference registration! To complete the speaker application, click below. Applications are due by 29 September 2023.

HOUSE AD

APPLY NOW

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EVENTS

UPCOMING GLOBAL EVENTS:

UPCOMING IN-PERSON ICT FORUMS

2023 BICSI Fall Conference & Exhibition 10-14 September 2023 Caesars Forum Las Vegas, Nevada, USA BICSI South Pacific & AFCOM Brisbane 2023 Australian Conference 17-19 October 2023 Sofitel Brisbane Central Brisbane, Australia BICSI Japan Conference & Exhibition 14-15 November 2023 Sola City Conference Center Tokyo, Japan 2024 BICSI Winter Conference 28 January - 1 February 2024 Rosen Shingle Creek Orlando, Florida, USA 2024 BICSI Fall Conference & Exhibition 15-19 September 2024 Caesars Forum Las Vegas, Nevada, USA

William Foy RCDD, DCDC, NTS, OSP, WD, ESS U.S. Northeast Regional Director

Luke Clawson RCDD, GROL, MBA U.S. Western Regional Director

The In-Person ICT Forums make it convenient to take in new technical knowledge presented by industry experts. Make sure you are receiving our emails, as events and other opportunities for CECs will continue to be announced!

Data Centers - Breaking Down the Barrier Between Implementation and Design 5 October - Linthicum, MD | 5 CECs Hear from ICT industry leaders at this single- day event and explore the economic impacts that drive data center system improvements and installations via demonstrations and table talks.

Connecting the Wireless World - The future of DAS, Wi-Fi, and the effects on ICT 3 November - Everett, WA | 5 CECs At this single-day event, hear from industry leaders about the latest ICT trends and explore the economic impacts that drive system improvements and installations through roundtable discussions and demonstrations.

CLICK HERE TO REGISTER TODAY

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EDUCATION

Experience BICSI's many versatile training courses by registering today! BICSI Courses Are Available Virtually and Face-to-Face

IN101: BICSI Installer 1 Training

IN225: BICSI Installer 2, Copper Training

IN250: BICSI Installer 2, Optical Fiber Training

TE350: BICSI Technician Training

DC102: Applied Data Center Design and Best Practices

DD102: Applied Best Practices for Telecom- munications Distribution Design

OSP102: Applied Outside Plant Design

PM102: Applied Telecommunications Project Management

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EDUCATION

POST-CONFERENCE TRAINING CLASSES OFFERED IN PERSON AT BICSI HQ SPECIAL EVENT!

From 18-22 September (8 a.m. – 5 p.m.), BICSI will be offering the following design courses face-to-face at the BICSI Learning Academy. If you are traveling to the conference from overseas, be sure to maximize your time in the United States by planning to attend one of the following classes in Tampa, Florida. Choose from the following options to earn CECs and boost your ICT career!

DC102: Applied Data Center Design and Best Practices This course offers an in-depth review of best practices for designing data centers, as well as including life safety practices such as grounding and bonding. "The course instructor and materials helped me understand each component of these systems and how they function in the data center.” – Doug Terry, RCDD, RTPM, DCDC, NTS, TPMA, Premiere Commmunications & Consulting, Inc., USA

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EDUCATION

DD102: Applied Best Practices for Telecommunications Distribution Design DD102 focuses on the design of structured cabling systems, preparing you for design roles outside of the classroom. “I strongly believe BICSI has changed my life by giving me knowledge to be able to grow in the telecommunications field. Through my mentors and the BICSI courses I have completed, I have been able to cultivate my knowledge of telecommunications to levels I didn’t think possible.” – Fernando Chavez, RCDD - Project Consultant, JBA Consulting Engineers, Las Vegas, Nevada, USA

OSP102: Applied Outside Plant Design In this class, you will learn elements common to all OSP projects, along with design techniques for underground, direct-buried, and aerial cable plan applications. “The [OSP102] class is excellent for our new engineers learning to design outside plant. It is also great for our experienced engineers looking to remain fresh in new methods of OSP design. Anyone working in OSP should take the class at least once!” – Chris Shrum, RCDD, RTPM - CEO, Communications Etc., Inc., San Angelo, Texas, USA

PM102: Applied Telecommunications Project Management This course provides learners with the tools and templates to successfully manage an ICT project throughout the entire project lifecycle. “BICSI’s [PM102] course is showing me how to efficiently manage projects and has given me tools to ensure my projects are on time and within budget. Plus I’m learning how to communicate effectively. This is a great class to help prepare me to take the RTPM exam.” – Stan Davidson, RCDD, LEED AP® - Data Communications Designer, Woolpert, Dayton, Ohio, USA

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PUBLICATIONS

NEW! Second Edition ICT Installation Practices Field Guides from BICSI - Get Yours Today!

Volume 1 – General Cabling, 2nd Edition This guide focuses on the tasks and procedures for setting up the site and preparing pathways and spaces for the actual cable installation. New infor- mation includes environmental, lighting, and power considerations for ICT space build-out, cable bend radius and pulling force, and much more. Volume 2 – Copper Cabling, 2nd Edition This guide focuses on balanced twisted-pair and coaxial communication cabling. New information includes hybrid cable, pathway sharing and associ- ated restrictions, Power over Ethernet (PoE), WLAN/Wi-Fi, Distributed Antenna System (DAS) installations, and much more. Volume 3 – Optical Fiber Cabling, 2nd Edition This guide focuses on in-the-field optical fiber cabling installation and maintenance techniques based on applicable codes, standards, and industry best practices. New information includes cable jacket listings, optical fiber hardware, optical fiber strand coupling and polarity, and much more.

Be among the first to grab the latest ICT Installation Practices Field Guides, available in print and downloadable formats, and gain the most up-to-date installation practices. Buy all three volumes and save with our special bundle discount! $AVE WITH $PECIAL BUNDLE DISCOUNT Many additions and updates have been incorporated into the 2nd edition field guides, with newly accepted ICT technologies as well as current codes, standards, and industry best practices. Each volume is arranged to quickly place the information you need at your fingertips. Newly updated to their second editions, BICSI’s three new ICT Installation Practices Field Guides continue to be the must-have companions for every ICT and low-voltage cabling installer and technician. These guides are conveniently sized for your pocket or toolbox, covering General Cabling, Copper, and Optical Fiber Installation.

CLICK HERE FOR DETAILS AND TO PURCHASE

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CERTIFICATION

VOLUNTEER ACKNOWLEDGEMENT

Those who can, do. And those who can do more, volunteer! BICSI's ICT Certification Institute certification programs could not be successful without an enormous network of committed, gifted, and engaged volunteers who give their time, resources, and knowledge to help create programs that are relevant and meet the highest of industry standards. We would like to personally thank our volunteer leadership and every person who was involved in the DCDC JTA for the time away from their families, careers, and daily life, to give back to the ICT profession.

Erkan Gunal, RCDD, DCDC, NTS

Brian Hansen, RCDD, NTS

Heather Callaway, RCDD

Rui Takei, RCDD, DCDC

Brian Waller, RCDD, DCDC, NTS

Chris Dowse, RCDD, DCDC

Tony Whaley, RCDD, DCDC, NTS, ESS, WD

Michael Candler, RCDD, DCDC

Nathan Benton, RCDD, DCDC, NTS, ESS, WD

Servet Ergör, DCDC

Menno van de Veen, RCDD, DCDC

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CERTIFICATION

Subject Matter Expert (SME) Spotlight: KEVIN O'BRIEN

Q: What value do you see in the credentialing exam development process? Q: What is the greatest benefit you have found while volunteering? A: Keeping the exams updated to current standards is critical to ensuring that the BICSI ICT Certification Institute remains the premier credentialing organization for our entire industry, from design to ICT project management and installation to testing. A: I learned long ago that teaching others is one of the best ways to learn, and exam development is no different. So in addition to contributing to our field as a volunteer, my own understanding of the subject matter grew deeper during the exam development effort.

Q: What would you say to someone who was considering volunteering for exam development activities? A: Contributing to BICSI exam development is a very satisfying experience. Working with other ICT professionals with varying backgrounds and expertise to develop exam content is an opportunity to take a deeper dive into ICT topics than one might encounter on the jobsite. And knowing that you've helped develop an exam for future BICSI credential holders is a great feeling. I look forward to participating again.

"I learned long ago that teaching others is one of the best ways to learn ..."

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CERTIFICATION

NEW BICSI CREDENTIAL HOLDERS CONGRATULATIONS! YOUR HARD WORK PAID OFF!

EUROPE, MIDDLE EAST & AFRICA REGION Joseph Gagne, RCDD Navin Naicker, RCDD Kim Lee, RTPM Ahmed Mohamed Khalil, DCDC Rasiya Muhammedu Sherief, DCDC Wissam Alrayess DCDC Mohamed Adel Mahmoud Ahmed Saadoun, DCDC Amir Khaled Mahmoud Shafik Aboutaha, DCDC Saadeddine Omeirat DCDC Sunesh Raj, DCDC Eldho Jacob, DCDC Federico Maggi, OSP Jerry Victor, RCDD Satheeshkumar Thiyagarajan RCDD Abubaker Mohamed Ibrahim Musa, RCDD Benjamin Hamilton, RCDD Naeel Zuriek, RCDD Ali Ahmed Ali Ahmed, RCDD Eslam Kamal, RCDD Mostafa Mussad, RCDD Mohammed Alhashim, RCDD Alfaraz Mukadam, RCDD Mahmoud Waged, RCDD

GLOBAL REGION Ramy Ibrahim, RCDD Thayyib Kavila Valappil, RCDD Luis Delerme, TECH Ki Yong Choe, TECH INDIA Ahsan Shariyar Mohammed, DCDC Sarika Tripathi, RCDD Fabian Jesuthasan, RCDD Ravi Bhusan Prasad Verma, RCDD Seenivasan Chandramoorthy, RCDD SOUTHEAST ASIA Enrico Belveder, RCDD

Jonathan Griffey, TECH Demetrius Fuller, TECH Connor Strassburg, TECH James Hobson, TECH John Edgette, TECH Robert LePage, TECH Blas Gonzalez, TECH U.S. NORTHEAST REGION David Picciano, DCDC Timothy Roberts, DCDC Ryan Engels, RCDD Evan Landry, RCDD Edward Santana, RCDD Peter Healey, RTPM Menyone Bowers, RTPM Greg Greene, RTPM Michael Marsh, TECH Michael Bakal, TECH Callum Hirschman, TECH Fredrick Selvaggi, TECH James Kelly, TECH Dennis Bragg, TECH Henry Suarez, TECH William Miller, TECH Brian Canney, TECH Peter Karounos, TECH U.S. SOUTH-CENTRAL REGION John Prewitt, OSP Robert Prichard, OSP

Noah Brown, RCDD Leroy Heier, RTPM Wade Ridout, TECH Michael Lark, TECH Drew Morris, TECH Tyler Church, TECH Darick Hicks, TECH Christopher Banks, TECH Sylvan Vaughn, TECH Andrew Strom, TECH Conner McCoy, TECH John Fuchs VI, TECH Nicolas Fidler, TECH Michael Walker, TECH Christopher Hampton, TECH Timothy Goodrich, TECH Andrew Karp, TECH Thomas Schink, TECH MacArthur Brooks, TECH Tristan Fulwider, TECH James Conroy, TECH Ryan Sullivan, TECH Timothy Oneil, TECH Ronald Miller, TECH David Smith, TECH

Tanner Ford, OSP Stephan Huber, RCDD Jacob Barcenas, RCDD Josh Lowe, RCDD Anthony Haupt, RCDD Nickolas Barrera, RCDD John Merendino, RCDD Andrew Fairchild, RCDD Murat Yildirim, RCDD Joshua Wuthnow, RCDD Alex Holtermann, RCDD Scott Terrell, RCDD Michael Shepard, RCDD Travis Lueders, RCDD Edward Folks, RCDD Leslie Doak, RCDD Joseph Koltermann, RCDD Justin Alonzo, RCDD Rob Bruner, RCDD Brett Wade, RCDD Ian Soule, RCDD Rodney Rousseau, RTPM Michael Dunn, RTPM Juan Morales, TECH Rory Carpenter, TECH John Sloan, TECH Michael Raleigh, TECH Kevin Thomson, TECH John Thilges, TECH Nicholas Edwards, TECH

SOUTH PACIFIC Damien Treloar, RCDD

U.S. NORTH-CENTRAL REGION Greg Stohs, OSP Jessica Christiansen, RCDD Jesse Resch, RCDD Ron Pate, RCDD Mark Theisen, RCDD Gary Schwegel, RCDD Joseph Scott, RCDD Shawn Gilmore, RCDD Brandon Griffin, RCDD

Mikael Scheffel, TECH Raymond Smith, TECH Jonathan Dunn, TECH Joseph Thomas, TECH Kyle Krueger, TECH Ben Anderson, TECH Zachary Palmer, TECH Jordan Tridle, TECH

Ryan Miller, TECH John Wyatt, TECH Karl Greene, TECH

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New credential holders effective 1 May - 31 July 2023.

CERTIFICATION

Gregory Wilber, RCDD Eric Voorhes, RCDD Matthew Wester, RCDD

Nicholas Starks, TECH Evan Ouellette, TECH

Paul Fieweger, RCDD Orlando Rivera, RCDD Danielle Vanderschoot, RCDD Carlos De Andas, RCDD Bryon Parsons, RCDD Jenna Lee, RCDD Brett Smith, RCDD Blake Nakamura, RCDD Vyacheslav Trofimchik, RCDD Nermeen Lapinsky, RCDD

U.S. SOUTHEAST REGION Justin Hicks, OSP Christopher Robinson, RCDD Husain Habib, RCDD David Sayen, RCDD Malcolm Tomatani, RCDD Uriah Gaddy, RTPM Jeff Klein, RTPM Evan Rodgers, RTPM Nicholas Groll, RTPM Jonathan Sharp, TECH Mikell Squires, TECH Malachi Bryant, TECH Dakota Bryan, TECH Todd Williams, TECH Vanessa Llamas, TECH Dalton Cook, TECH Christopher Beitel, TECH Kirby Adams, TECH Steven Brellenthin, TECH John White, TECH Joel Garcia, TECH Justin Milam, TECH Jason Hoffman, TECH Olivier Ble, TECH U.S. WESTERN REGION Michael Slagel, DCDC Hovanes Pogosyan, RCDD Michael Dyer, RCDD Phil Burden, RCDD Derek McMillan, RCDD Erick Nelson, RCDD

Brian Anding, RTPM Scott Harlow, TECH Ben Mills, TECH Derrick O'Neill, TECH Marcial Perez, TECH

Jason Sparks, TECH Jason Pareja, TECH Nicholas Dionne, TECH William Sevier, TECH Christian Chan, TECH Joshua White, TECH Levi Hubbard, TECH Marcelo Masilungan, TECH

RCDD® Training Bun dle

RCDD Training Package Now Available

6 CECs for $200 Those interested must call BICSI Customer Care at +1 813.979.1991 or 800.242.7405 (USA & Canada toll-free) to be eligible.

As an RCDD, you are eligible to enroll in the RCDD Training Bundle. This online training package of six online classes will allow you to earn six continuing education credits for the reduced price of $200.

Ernesto Valerio, RCDD James Menko, RCDD

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NEW BICSI CREDENTIAL HOLDERS CONGRATULATIONS! YOUR HARD WORK PAID OFF! COMMUNITY CORNER

I have been asked several times why I joined the BICSI Cares committee. There are two reasons that I chose this committee. My employer gave me the option to participate in a committee, and BICSI Cares needed volunteers at the time. The main, and most important reason is that my wife and I have a “special-needs” child. She was born with cerebral palsy and even though she has CP, we are blessed that it did not make her fully debilitated. If you do not have a child with a disability or know someone who does, it is hard to explain what takes place every day for the child and their parents. At the time she was born and while she was growing up, there wasn’t any outside support that we were aware of where we lived. It was a trying time for my wife and myself, as well as our daughter. COMMITTEE SPOTLIGHT: BICSI CARES By: Kent Gibson, RCDD, BICSI Cares Chair

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NEW BICSI CREDENTIAL HOLDERS CONGRATULATIONS! YOUR HARD WORK PAID OFF! COMMUNITY CORNER

After investigating BICSI Cares and its mission to help kids, this committee fell right in line with what I have personally dealt with. At each BICSI Conference, BICSI Cares has a presentation with the kid’s charity chosen for that specific confer- ence. At each presentation, I get emotional just knowing what our members and corporate sponsors have contributed to the charity and how those contributions will impact the charity. If you have seen our presentations, you have witnessed some of the representatives break down and start crying when they see the amount that was raised for them. This is a huge deal for them, as we choose charities with a small budget, and we want whatever we can raise to have a large impact on them and what they can provide to others. For those of you that are not familiar with BICSI Cares or how we got started, let me try to explain. BICSI Cares is a committee that was started by a joke back in the '70s. There was a meeting held in Lexington, Kentucky, and BICSI member Ray Gendron decided to pass around a hat and raise money from those attending. He probably did not anticipate the amount of money that others were willing to give for no special reason. Once he collected the money, he

then had a dilemma. What was he going to do with it? He couldn’t give it back because he did not know how much everyone gave. The answer was simple: Give the money to a charity that helps kids. From there, BICSI Cares has grown to what we have now. Many of us still to this day talk about Ray at each conference. Being part of this committee is a passion for our members. We put in a lot of hours during the conference and on Thursday, it is always worth the time we invested. If you want to get involved with BICSI and be part of a committee, we are looking for new members. You will not regret being part of such a worthwhile cause. You can click here to fill out a BICSI Committee Volunteer

Application online. We look forward to seeing you at the next meeting!

Ruby, 2023 BICSI Cares Bear

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COMMUNITY CORNER

MEMBERS ONLY With a new team focused on customer experience, BICSI members are in better hands than ever. There has never been a better time to take the leap and expand your resources within the ICT industry by joining our professional association. BICSI members have access to exclusive discounts on publica- tions, courses, ICT certification exam application fees, conferences/events, and more. In addition, BICSI members have the opportunity to access member-only job postings from top ICT employers, highly regarded ICT events, volunteer opportunities, and many other advantages. The valuable resources available to you as a BICSI member can take your ICT career to new heights. Memberships are offered at the individual level, with special rates for active- duty military personnel, students, and apprentices. In addition, three levels of corporate membership are available, with options to suit any company's needs.

CLICK HERE TO LEARN MORE!

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COMMUNITY CORNER

More than Words from Women in BICSI “Public Speaking: An Opportunity Worth Taking” By Kim Johnson, Chief Marketing Officer at MHT Technologies and President of the PoE Consortium

We’ve all heard the statistic that women wait to apply for jobs until they meet most qualifications, while men apply when they’ve met just half. I believe this is also the case with speaking opportunities — women tend to hold themselves back. I started public speaking in the ICT industry just four years ago, and it started slowly. Since then, I’ve held 25 speaking roles at conferences and on podcasts and webinars. And the more I speak publicly, the more I’m asked to speak — it is now part of my personal and professional brand. Based on my own experience, I thought I’d share some tips.

1. OBSERVE AND REFLECT Every time you attend a conference session or a webinar, take the time to observe the speaking style and reflect on what you like and don’t like. Best practices that almost always float to the top include avoiding filler words like “um,” not reading from the slide, telling a story, using inflection, and maintaining good body language. 2. PRACTICE, PRACTICE, PRACTICE Once you know what you like in a speaker (and what you don’t want to repeat!), please practice. When

were just after I graduated from my MBA program. I returned to the school to speak about navigating career choices. It was a safe, comfortable environment where I could discuss topics that were my own experience. Presenting at BICSI events has been an incredible opportunity to connect directly with others in the industry, grow my speaking skills, and improve my comfort level with the technical topics I present on. But mainstage BICSI sessions were not where I started! I suggest starting with regional events, webinars, or shorter presentation times.

I started my MBA program, I felt I lacked public speaking skills, but I couldn’t avoid presentations! So, I practiced. I began by presenting to myself in front of a mirror and observing my body language. Sometimes I would record my voice and listen for filler words or inappropriate inflections. By the end of my program, I could speak confidently with much less practice. Even today, I put my ego aside, assume I can always do better, and practice. 3. START SMALL, START LOCAL Some of my first speaking opportunities

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4. JOIN A GROUP OR PANEL For the past three years, I’ve gathered intelligent people who can present unique points of view on relevant ICT topics — and it has just happened to often be women. Presenting with others helps alleviate the pressure of carrying the whole session on your shoulders. If you get a question from the audience that stumps you, someone else will likely have your back. Gather your group! 5. REMEMBER THAT THE AUDIENCE WANTS YOU TO SUCCEED When people attend a presentation, they do so hoping to get something out of it. No one wants you to fail. If you enter every speaking role with the understanding that the audience is rooting for you, it can help alleviate pressure to be perfect. Ultimately, the benefits of public speaking have been immense. It has expanded my network, directly contributed to my professional and personal growth, and introduced me to amazing people. So please don’t discount the opportunity — everyone can become a public speaker, and everyone has knowledge worth sharing!

Share Your Story with Women in BICSI We want to hear from women in the ICT industry. Please consider submitting your brief story, anecdote, or advice for a future "More than Words" column. Email to wib@bicsi.org . bicsi.org/wib

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BICSI Executive Staff

Chief Executive Officer —John H. Daniels, CNM, FACHE, FHIMSS; jdaniels@bicsi.org Chief Finance and Operations Officer —Joe Sullivan; jsullivan@bicsi.org Chief Impact Officer —Gail Moore-Swaby, CPLP; gmooreswaby@bicsi.org General Counsel —George Parnell, Esq.; gparnell@bicsi.org Vice President of Certifications —Ronda V. Thomas, CAE, ICE-CCP, SPHR, SHRM-SCP, Certified Credentialing Specialist; rvthomas@bicsi.org Vice President of Meeting Services —Melissa Cummiskey, CMP; mcummiskey@bicsi.org Vice President of Professional Development —Penni Ferguson, INST1, M.S.; pferguson@bicsi.org Director of Accounting & Administration —Gordon Haughton, ghaughton@bicsi.org Director, Membership, Volunteer Services, & Customer Experience —Dr. Reinaldo Llano Jr., MBA, DBA; rllano@bicsi.org Director of Human Resources —Bernie Currie, SHRM-CP, PHR; bcurrie@bicsi.org Director of IT —Christopher Muratore; cmuratore@bicsi.org Director of Publications —Clarke Hammersley; chammersley@bicsi.org Director of Standards —Jeff Silveira, CAE; jsilveira@bicsi.org Director of Training Delivery & Operations —Christopher Hobbs, RCDD, DCDC, OSP, RTPM, CT; chobbs@bicsi.org Committee Chairs & Vice Chairs

BICSI Cares —Kent Gibson, RCDD and Jeffrey Westlund, RCDD Ethics —Peter P. Charland III, RCDD, DCDC, ESS, NTS, WD, RTPM, CET and George Fewell, RCDD

Finance & Audit —Beatriz Bezos, RCDD, DCDC, ESS, NTS, OSP, PE, PMP Leadership Development Committee —Todd W. Taylor, RCDD, NTS, OSP Past President's Council —Todd W. Taylor, RCDD, NTS, OSP

Professional Development —Alvin Gilmore, RTPM, TECH and Trevor Kleinert, RCDD, NTS, DCDC, TECH, CT Program Coordination —Michael A. Collins, RCDD, RTPM, CCDA, NCE and Matthew Odell, RCDD Registration & Credentials Supervision —Brian Hansen, RCDD, NTS, CSI and Heather Callaway, RCDD, LEED AP, CTS-D Standards —Denise Pappas and F. Patrick Mahoney, RCDD, CSI, CDT Technical Information & Methods —Robert “Bob” Hertling, RCDD, OSP and Philip Janeway, RCDD

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