ASSISTANT DIRECTOR, CAPITAL DEVELOPMENT CANDIDATE INFORMATION PACK
Introduction from Craig Nowell
Thank you for your interest in this crucial role at the University of Exeter.
As Director of Campus Infrastructure and Operational Support Services I have responsibility for ensuring that the university benefits from a world-class physical and digital environment and services that support the University’s mission and vision to be a global 100 research leader. You will be joining at a transformational time for CIOSS. We have brought together 3 professional services teams to create CIOSS, a unified directorate that will deliver a world-class environment that places the University customers at the very heart of what we do. This new era together with our ambitious strategies to enhance our estate, digital, commercial services and sport & grounds offerings mean that you will join to play a key role within a dynamic environment with a strong sense of purpose and aspiration. The University of Exeter estate comprises over 360,000 square metres of academic, administrative, commercial and residential accommodation on 430 acres of land across Devon and Cornwall. We are currently in the early stages of a programme to invest c.£450m to deliver the physical and digital environment we need to support world-class research and an internationally excellent education, accommodating our students and our world leading academics in exceptional teaching, learning and research spaces. The Assistant Director, Capital Development will take up the crucial role of built environment capital portfolio leader with responsibility for ensuring that the estate development projects which emanate from the University’s capital programme are successfully delivered in line with expectations. The role holder will develop, lead and motivate an internal team of project management professionals to deliver a diverse range of capital projects typically ranging from £2m to £50m in value. This role gives an individual the unique opportunity to play a key role in the delivery of a capital programme of c. £450m in value across one of the most beautiful and diverse campus environments in the UK.
I look forward to hearing from you.
CRAIG NOWELL DIRECTOR OF CAMPUS INFRASTRUCTURE AND OPERATIONAL SUPPORT SERVICES
About the University of Exeter The University of Exeter is a Russell Group university that combines world-class re- search with excellent student satisfaction. Officially receiving its Royal Charter in 1955, the University has since grown to become a dynamic and successful institution, placed in the top 15 of all the main UK Higher Education league tables and ranking within the top 200 of all institutions globally. Exeter has over 22,000 students from more than 178 different countries at four campuses in Devon and Cornwall. Our success is built on a strong partnership with our students and a clear focus on exceptional teaching and research and high performance. We have close to 5,000 staff working across six colleges and multiple support services, and are one of the major employers in Devon and Cornwall. Research at the University is changing lives around the world. Recent breakthroughs include the identification and treatment of new forms of diabetes, new treatments for dementia and the development of solutions in the fight against climate change. In 2018 we announced the launch of our new Global Systems Institute. One of the largest of its kind in the world, it will bring together researchers, policymakers, businesses and students from around the globe to seek solutions to the biggest environmental challenges. We also launched a new joint research centre with the Chinese University of Hong Kong that aims to tackle emerging issues related to a changing environment and human health. These developments further our commitment to research excellence and follow our largest investment in research to date; the £52 million Living Systems Institute (LSI) on our Streatham Campus. The LSI seeks to revolutionise disease prevention through predictive biology and houses over 200 scientists from a wide range of disciplines. This development complements the Environment and Sustainability Institute in Penryn which provides an interdisciplinary centre to lead cutting-edge research into the consequences of environmental change and the mitigation and management of its effects. In the most recent Research Excellence Framework (REF), the University ranked 16th nationally, with 98% of its research rated as being of international quality, and in 2017, was awarded a Gold rating in the Teaching Excellence Framework (TEF) assessment. We are consistently ranked amongst the UK’s top universities in the Higher Education league tables produced by The Times and The Sunday Times, The Guardian and The Complete University Guide, as well as amongst the world’s top 200 universities in the QS and Times Higher Education global rankings. Exeter has always been among the leaders for student satisfaction in the National Student Survey. Our senior management team has sought to build on this strength by putting student services at the centre of our organisational strategy. The Students’ Guild and FXU (the students’ unions in Exeter and Cornwall respectively) are involved at the earliest stages of strategic planning and given a major role in making spending decisions through a specially created Student Experience Advisory Group. This has led to a remarkable degree of joint thinking and team work.
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s partnership can be seen in the landmark student services centres and hubs across our campuses including eter which provides dedicated student support, careers advice, a 400 seat lecture theatre, shop and several ange provides a similar centerpiece for our Penryn Campus. esses are our two Cornwall Campuses: the Truro Campus, located at the Knowledge Spa near the Royal tal, and the Penryn Campus, which is unique in the country for its joint use of space with the highly uth University. There we work closely with Falmouth Exeter Plus (FX Plus), the service delivery partner iversity and the University of Exeter, responsible for the delivery of shared services and facilities at Penryn ing that the interests of students and employees are at the heart of everything we do. FX Plus is an exempt wned by the University of Exeter and Falmouth University on a 50:50 basis. future students, the University has also set up a Centre for Social Mobility with the aim of helping all se their potential through Higher Education. We have hosted residential courses, run outreach d created progression schemes to help under-represented students become part of the Exeter community.
has been built upon strong foundations of leadership, governance and management, a relentless focus on d a sector leading partnership with our students.
Campus Infrastructure and Operational Support Services (
In 2017 we brought together 3 professional services teams to create CIOSS, a unified directorate that will deliver a world-cl
The creation of CIOSS is designed to create an integrated, best-in-class function that is tasked with developing and delivering and working environment for our colleagues.
Director of Campus Infrastructure and O 744 FTE
Director of Commercial, Campus Servic Co rcial, Resi us Servi Commercial, Reslde Campus Service 367FTE Maximising income from University estate Event and conference m Provision and operation accommodation to stude Management of third part accommodation contract Increase income from co leases Management of soft FM f campuses including clea management, porter serv transport Frontline security across campuses Fleet management of ove vehicles
Chief Information & Digital Officer
Director of Estate Services
Exeter lT 140FTE Exeter IT
Estates Services 122 FTE Estate Services
Building projects of between £25k - £52m Long term maintenance projects Reactive maintenance Engineering of major projects Management of contractors Strategic space management across all campuses Business Partnering to college regarding infrastructure Sustainability, waste, travel, recycling management across campuses
Design
Business partnership
• Strategy planning • Design for delivery
Develop
Build from design Successful service integration Digital innovation Specialist research support
Operate
Operation and security First line support Manage suppliers
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Sport & Recreation 115 FTE ort Grounds E • Management of sports grounds • Management of sports grounds • Management of campus grounds and botanical collections • Develop and deliver sports programmes across the student community • High performance programme • Manage and develop sports and gym facllttles • Manage theFamily Centre and transfer to new premises • Maintain both campuses • Student sport surfaces maintenance an e b n n r m n a l n F t e • Management of sports grounds • Management of campus grounds and botanical collections Develop and deliver sports programmes acr s the student community • High performance programm • Manage and develop sports and gym facllttles theFamily Centre and transf r to new premises intain both campuses • Student sport surface maintenance campus grounds and botanical collections Develop and deliver spo s programmes across the student c mmunity High performance programme Manage and develop sports a d gym facllttles Manage theFamily Centre and tr sfer to new premises • M intain both campu Student sport surfaces maintenance
Business Support
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Our Estate The University of Exeter estate comprises over 360,000 square metres of academic, administrative, commercial and residential accommodation on 430 acres of land in Exeter, Penryn and Truro.
Our campus locations span both Devon (Exeter) and Cornwall (Truro and Penryn) across the beautiful South West of England.
The University of Exeter’s Green Flag awarded Penryn, Streatham and St Luke’s Campuses are acknowledged as the most beautiful and botanically interesting of any UK University. Streatham Campus is described by The Times as the ‘best-gardened campus in Britain’ and by The Independent as having a ‘sublime’ setting. The Streatham Campus is a registered botanical garden that is home to specialist plant collections including the National Collection of Azara in co-operation with Plant Heritage and the National Council for the Conservation of Plants and Gardens. The University’s Capital Strategy outlines our commitment to invest £468m in our estate, facilities and infrastructure over the next ten years as long as we meet the planned financial savings targets we have set ourselves. The strategy sets out the capital programme of work to be undertaken in this period and is supported by an Estates Strategy that details the development of our estate and buildings, IT infrastructure, equipment, and funding for risks and opportunities.
For tours of our campuses click here and for a drone tour of the Streatham campus click the video below.
Campus Locations ti s
Truro
Falmouth
Truro
Falmouth
Streatham Campus, Exeter
St Luke’s Campus, Exeter
Penryn Campus, Cornwall
Truro Campus, Cornwall
Role Profile
Job Descri
College/Service:
Estate Services (CIOSS)
Financial Managemen
Post: Grade:
Assistant Director, Capital Development
H
• Maintain budget co Capital Programme b next 10 years. Take a not exceed budgets. • Provide monthly m statements) as appro • Authorise, issue an compile and agree fin • Establish and follo management schem • Provide cash flow returns and internal • Submit claims agai particular elements o Capital Programme a • Built environment delivery (e.g. capital, • Oversight of full ca inception to completi design, production of administration, cost c consultants and contr procurement and ins science and engineeri conjunction with rele • Oversight of planni applications, building Space Planning, Desi Liaise closely with th areas; • Within the New B management, includi collaborative ways of • Professional client development, design working with acade developments and in • Interior design and installation.
Reporting To: Responsible For:
Director of Estate Services
Team of Senior Project Managers, Project Managers, and Programme Directors
The main focus of the job is to be the built environment capital portfolio leader and provide high quality project management for the implementation and delivery of flagship projects across the University in line with the University’s current ten year Estate Strategy. The post holder will be responsible for delivery of all aspects of the project portfolio including the programmes, assembly of the brief, procurement and management of all consultants and contractors within public procurement regulations, design development and sign off, statutory compliance, construction and handover of the projects. The role holder will be responsible and accountable for all Capital Programmes and a budget of c.£240m of Capital Build spend until 2026. As a senior member of the Estate Services team, the post holder will be expected to report and present regularly on the project portfolio at all levels of the institution and to external stakeholders.
The role holder will be expected to champion the values and ambitions of the University and be an exemplar of health and safety for all CIOSS staff.
Purpose of the role:
Lead and effectively manage the Capital Development across the University Estate, with emphasis on the following;
Main duties and accountabilities: Professional Role and Supporting Clients, liaison with statutory authorities and local community stakeholders • Custodian role for the built estate, ensuring standards and compliance are met. • Strategic planning and advice, across the portfolio • Professional, technical and cost advice for all built environment capital projects/ programmes, including preparation of feasibilities and cost estimates; benchmarking new build, refurbishment and major maintenance projects, life cycle costing. • Support clients through internal and external processes, capital procedures, production of business cases, bid applications, capital grant management.
tion
Construction Health and Safety
trol of all aspects of the built environment dget, which equates to £468m over the y necessary steps to ensure that costs do ster cost plan reports (including cash flow riate. validate payments, orders and variations, l accounts for projects. procedures for the operation of any VAT s. nd other information for government onitoring purposes st external body funds identified for the project. d Project Delivery apital portfolio planning, management and EFCE or other grant funded). ital building project delivery – from n and after care. Project management, tender documents, contract ntrol and advice. Management of ctors as appropriate. Includes allation of specialist equipment – e.g. g, AV, visualisation software, IT (in ant client). g applications, building regulations onservation. n and Management Head of Strategic Space in the following ilds, Space planning, design and g promoting and encouraging flexible and working. nd project manager for learning spaces and implementation of projects, including ic colleagues to understand pedagogical erpret into innovative learning spaces. furniture selection, procurement and
• Ensuring construction projects are carried out safely, in accordance with CDM Regulations and without impacting on the health, safety and wellbeing of users of the estate (in close liaison with the Health & Safety Office). Impact Mitigation Management • Liaise with Impact Mitigation Manager, ensuring construction projects and other building works are coordinated across the campuses, there is coordination and liaison with all key stakeholders on and around the estate and that any impact from such works is mitigated to minimise any disruption to all users of the estate. • The post-holder is responsible and accountable for the delivery of the entire built environment capital portfolio of £468m and is expected to make all necessary decisions commensurate with their management and successful delivery. • Decisions concerning the supervision and management of the post-holder’s team (and any other temporary staff reporting to the post-holder) and their workload. • Other technical and professional decisions relating to the Capital Programmes portfolio, including those relating to health and safety. Decision making • Work with 3rd party partnerships – liaison and coordination – e.g. Exeter City Council, UPP, INTO, Student Guild, Exeter College, South Devon College, Local Enterprise Partnerships, and Exeter Science Park. • Represent University on various Framework Boards/Panels, e.g. SUPC, South West Consultancy Framework. Support Framework Managers in tendering and award of Frameworks. Proactively work with Procurement Office to secure best value for money and efficiencies in estate related procurement. • Networking and liaison – in the HE sector and other organisations, to keep abreast of developments and best practice. Networks, 3rd Party Partnerships and other External Organisations
Key Accountabilities
Person Spe
Technical Administration and Business Systems
Competency
• Technical administration and business systems support to the Estate Services department. Includes office management, reception, PA services, project adminis- tration and assistants, servicing of pan departmental groups, financial administration, organising training, support for maintenance contracts, supporting business systems, including Planon, Oasys (file management), Time sheep and support to the finance department with T1 system, HR inductors and QMS systems.
Attainments and qualifications
Prior experience
Line Management Responsibilities
• Manage and develop direct reports, including setting objectives, monitoring per- formance and providing support and guidance as required; ensuring staff have the resources and development required to carry out their responsibilities effectively.
Communication
• To act as the key contact point on all matters relating to the built environment capital portfolio and other tasks on which they are leading; including University staff, consultants, suppliers and contractors and external authorities as necessary. • Update the Director of Estate Services as appropriate, regarding routine progress and any other relevant factors on a regular agreed basis. • To ensure there are appropriate channels of communication established and maintained between the project team members and other staff within CIOSS, other University colleagues and clients; and with external contractors, suppliers and consultants. • Report to and attend the Capital Investment Group, VCEG, Council as required. • Ensure the Capital Development team provide regular update project reports to Council and project monitoring reports to the Capital Investment Group. • Support the Estate Services Department in the production of Estates’ led outline business cases. • Attend CEMG, project monitoring groups, project working groups and other pan departmental groups (acting as Chair as required). • Take a proactive part as a member of the CIOSS Senior Management Team. University Groups
Skills and understa
Other
• Lead the Capital Development team to effectively manage the team and work- load. Manage and review team and business performance. • Support the Office Manager and Planon Systems Co-ordinator to ensure that the Planon FM system and other IT business systems are maintained and developed to meet future business needs of Estate Services.
Other skills and att
ification
Essential
Desirable
• Possessing a relevant professional qualification (degree level qualification or relevant professional membership) in a built environment related discipline. • Proven experience in the leadership of large scale capital projects and programmes on behalf of a large, complex organisation • Experience in the project management of complex projects up to and in excess of £25m in value. • Programme level leadership experience, with experience of overseeing a diverse portfolio of capital projects at various stages in the project life-cycle. • Demonstrable experience in the leadership and management of technical/professional staff • Experience of working in a multi-disciplinary environment and working • Ability to produce appropriate and buildable design material and contract documentation for projects up to and in excess of £25M and within the Public Procurement Regulations. • Good working knowledge of Building Regulations, planning law, relevant statutory legislation and codes of practice, CDM regulations, JCT and other standard forms of contract for construction; relevant health and safety legislation and practice • Good computer skills (including working knowledge of Microsoft excel, project and access) effectively leading and participating as a member of multi-disciplinary teams
• Additional project, programme or commercial management qualifications
• Experience of capital planning in a multi-building estates environment • Experience across a broad range of property and project types including academic, research, commercial and public building types. • Experience of monitoring projects being delivered by third party development partners
ding
ibutes
• Excellent interpersonal and communication skills
About the University of Exeter University of Exeter bout he University of Exeter
A Brief
brief his
1855
1922 195
s,
World class, research-intensive universities
Over 22,000 students from 178 countries
Over 22,000 students from 178 countries
sive
s
School of Art established in Exeter
Full univ statu award
University moves to Streatham Campus
In touch with 125,000 alumni in 183 countries
5,000 untries
5,500 staff from 95 countries
5,500 staff from 95 countries
Academi Academic
Teaching Excellence Framework assessment 2017
Teaching Excellence Framework assessment 2017
gher niversity 19
141 st Times Higher Education World University Rankings 2019
m QS
5 star rating from QS
The UK’s fastest growing research university
The UK’s fastest growing research university
Engineering, Mathe Physical Sciences
Silver Award
Silver Award
For the advancement of gender equality
For the advancement of gender equality
ranked ost 018 0)
Our research is ranked amongst the most influential of 2018 (Altmetric top 100)
Social Sciences and International Studie
istory
ory
1962
1978
1993 2000 2004
2012
2013
2013
2015
2016
2017
rsity d
St Luke’s College of Education joins
Peninsula Medical School established
Joins Russell Group
Environment and Sustainability Institute opens
Living Systems Institute opens
The Sunday Times University of the Year
Ranked a Top Ten UK university for first time
Teaching Excellence Framework Gold standard
Postgraduate Medical School opens
Camborne School of Mines joins
Cornwall Penryn Campus opens
olleges
Colleges
atics and
Humanities
Life and Environmental Sciences
Business School
Medicine and Health
Values with a Difference l s with a differ nce
es with a Diff rence
W c
es describe our defining characteristics, what makes Exeter and make the assumpt on that everyon subscribes to a common ecency. They describe our coll tive aspirations and are a ref rence setting strategies, and objective for teams and individuals, as well everyday decisions. the diversity of our community b cause we believe this enr ches ent, research, studying and lear ing xpe iences. In line with our Community’ , we support and inspire each oth r to be he best an be. ery proud of our successes, awards and accreditation . They rigorous and independent assessment of our position, and give sure of the impact of our initiatives and an understanding of the s we face in creating the most inclusive community w can be. We ently awarded an institutional Athen SWAN Silver Award, and all s within STEMM (Science, Technology, Engineering, Mathematics icine) Colleges currently hold awards. W are also accredited by ll, Disability Confident, and The Mindfu Employer Ch rter.
Our values describe our defining characteristics, what makes Exeter different, and make the assumption that everyone subscribes to a common code of decency. They describe our collective aspirations and are a reference point for setting strategies, and objectives for teams and individuals, as well as guiding everyday decisions. We value the diversity of our community because we believe this enriches employment, research, studying and learning experiences. In line with our Value of ‘Community’ , we support and inspire each other to be the best that we can be. We are very proud of our successes, awards and accreditations . They provide a rigorous and independent assessment of our position, and give us a measure of the impact of our initiatives and an understanding of the challenges we face in creating the most inclusive community we can be. We were recently awarded an institutional Athena SWAN Silver Award, and all disciplines within STEMM (Science, Technology, Engineering, Mathematics and Medicine) Colleges currently hold awards. We are also accredited by Stonewall, Disability Confident, and The Mindful Employer Charter.
o
Our Mission make the exceptional happen by allenging traditional thinking and efying conventional boundaries i i n
Our Vision To be a global 100 research leader and create graduates of distinction within a community of the most talented and creative minds ision
e believe our staff and students achieve their best through inclusivity and collaboration.
Education strategy: eveloped through the contribution of hundreds of staff and students.
Student experience: graduate-level employment, learning with world-leading researchers and opportunities to work or study overseas.
We listen: student-staff liaison committees nsure our students’ voice is heard.
The result: Second out of the 24 leading
UK research-led institutions in the National Students’ Survey 2018 and in the top 10 What University Student Choice awards 2018
We have more subjects ranked in the top 10 than all her UK universities, other than Oxford and Cambridge (The Times and The Sunday Times Good University Guide 2019)
Working at the University of Exeter To help achieve our vision of being one of the world’s leading universities, we want to build a world class workforce. To support this we want to enable our managers to build flexible teams whilst creating a positive working environment in which all our staff can thrive. In 2018 we rolled out sector leading benefits where Maternity, Adoption and Shared Parental pay increased to 26 weeks full pay; Paternity leave and pay was extended to up to six weeks full pay; and a new Fertility Treatment policy was introduced providing up to five days of paid leave and two days for partners. All these are available from day one of employment. In addition to these we have a variety of flexible working options for our staff. We offer many other excellent facilities and benefits for staff, including our Staff Life programme which offers social events, wellbeing programmes and events, membership to special interest groups and a range of discount benefits.
Other benefits include: • Car leasing and cycle to work scheme, bus pass scheme and rail ticket interest-free loan; • A Family Centre on the Streatham Campus and a Nursery on the Penryn Campus, as well as a childcare voucher scheme; • A confidential 24 hour counselling and advice service to all staff; • State-of-the-art fitness centres on three University campuses; • Campus running routes; • Pool bike scheme to help travel sustainably to and from meetings across campuses; • Walking routes, including the sculpture walk, and guided campus walks; • Paid Community Challenge Day for all staff; • Northcott Theatre is on our Streatham Campus site; • Complementary therapy practitioners offer reduced priced sessions; • Chaplaincy. Sustainability We have a dedicated sustainability team at the University and it is an area that is very impor- tant to our staff and students. We want to lead by example, transforming our institution to be both flourishing and sustainable, and continue to produce generations of graduates and staff who are agents of positive environmental change. Our Environment Sustainability Strategy (2015- 2020) is to facilitate the integration of sustain- ability activities relating to education, research and operations. This will ensure that our on-campus operations are sustainable and as an organisation we are able to demonstrate that we “walk the talk”. Please visit our webpages to see the numerous initiatives that have arisen from our focus on sustainability.
Live and Work in the Most Beautiful Part of the UK
Staff at the University of Exeter, whether based at our campuses in Devon or Cornwall, benefit from living in one of the most beautiful parts of the country. With stunning scenery, outstanding quality of life, and increasingly excellent economic prospects, the South West has cemented its reputation as one of the very best places to live, work, and study in the UK. It’s no wonder our students are consistently amongst the most satisfied in the country. “Well-heeled and comfortable, Exeter exudes evidence of its centuries-old role as the spiritual and administrative heart of Devon. The city’s Gothic cathedral presides over pockets of cobbled streets; medieval and Georgian buildings, and fragments of the Roman city stretch out all around. A snazzy new shopping centre brings bursts of the modern, thousands of university students ensure a buzzing nightlife, and the vibrant quayside acts as a launch pad for cycling or kayaking trips. Throw in some stylish places to stay and eat and you have a
Exeter – A Modern City with a Rich History
Exeter is home to the Streatham Campus on the edge of the city, and St Luke’s Campus in the heart of the town. Set in the heart of the beautiful Devon countryside, Exeter is a lively, vibrant city with a strong independent sector. There are boutique shops alongside high street stores, and quirky cafés peppered amongst independent restaurants using locally sourced produce. Find out more about what Exeter has to offer, including food, shopping and places to visit, on the Exeter Live Better website. You can also hear from students about their life in Exeter on our blog pages. With a high quality of life and low crime rate, a fifth of Exeter’s population study or work at the University, making the city a welcoming environment for students and academics alike. Over recent years a number of big-name companies and organisations have seen the potential of the South West’s capital city, from the Met Office to John Lewis Partnership. Exeter’s new Science Park provides outstanding opportunities for technologically-driven businesses to develop. Exeter is the administrative and commercial centre of Devon, and the region’s exquisite coastline and impressive national parks are only a short drive, cycle, bus or train journey away. With direct flights from Exeter to London, the city is better connected and more accessible than ever.
relaxed but lively base for explorations.” Lonely Planet Guide to Great Britain
Further information and application process
For a confidential conversation please contact our advisors Ben Duffill (E: ben.duffill@mrgpeople.co.uk) or Nick Coppard (E: nicholas.coppard@mrgpeople.co.uk) of The Management Recruitment Group on T: 020 3962 9900.
Applications should consist of a comprehensive CV (of not more than 4 pages) and a covering letter (of not more than 2 pages).
Applications should be sent to ben.duffill@mrgpeople.co.uk and nicholas.coppard@mrgpeople.co.uk
The closing date for applications is 12th May 2019.
Interviews will take place at the University of Exeter on Thursday 13th June 2019.
52-54 Gracechurch Street London
Regal House 70 London Road Twickenham TW1 3QS Tel 020 8892 0115
1 M
EC3V 0EH Tel 020 3962 9900
M T
1 Piccadilly nchester
2HY l 0161 638 0936
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