Head of Engineering Services Group Candidate Information Pack
Contents Executive Summary The University of Liverpool The Estate and Estate Masterplan Facilities, Residential and Commercial Services Head of Engineering Services Group – Job description Head of Engineering Services Group – Person specification Benefits of working at the University of Liverpool Application process
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Executive Summary
The University of Liverpool is seeking to appoint an industry-leading engineering professional to take up the key role of Head of Engineering Services Group. The University of Liverpool has a diverse and complex property portfolio, incorporated within the main Liverpool City Centre Campus and associated satellite sites. Many of the buildings and assets within the portfolio are listed or are of historic importance so any construction, refurbishment or modernisation works must be carefully considered and delivered to an exemplar standard. Reporting to the Director of Capital Projects and Estate Strategy, the Head of Engineering Services Group will provide engineering strategy and leadership on design and construction activities across maintenance, compliance, minor works and major capital projects. In this senior management role you will lead the provision of a comprehensive service to support all aspects of the design, operability and maintainability of the engineering and infrastructure building services and the associated engineering strategy within the University estate, primarily focused on supporting the Capital Projects, Design Group and Property functions. The post will play a key role in the realisation of the University’s £1bn Masterplan Estate Strategy. The successful candidate will have a proven track record of operating at a senior level in the engineering industry across large-scale, technically complex estate and infrastructure portfolios. You have experience across design, construction/ installation and maintenance and operations and will be capable of managing a multidisciplinary engineering services team. A technical background in engineering and attainment to chartered level is essential. This role offers a fantastic opportunity for an engineering professional to take up a leadership role across a diverse, complex and large-scale estate portfolio in a vibrant city.
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The University of Liverpool At the University of Liverpool we are proud of our rich history and heritage and of our place in this fantastic, vibrant city. We are known as the original redbrick university, now used as the collective term for the civic universities founded in the 19th century. From our earliest days our mission and achievements have been inextricably linked to our estate, and the iconic Victoria Gallery and Museum is emblazoned with our founding vision, “For advancement of learning and ennoblement of life”. As one of the UK’s leading research-intensive higher education institutions, we are known for our excellent teaching and research, our global outlook and our continued civic commitment. “Our vision is to be a connected, global University at the forefront of knowledge leadership”. “Our strategy places our global activities as central to our distinctive vision for the future”. “Our plan will lead to transformation as we seek to build on our existing strengths and those aspects of our University that are truly unique.”
https://www.liverpool.ac.uk/strategy-2026/
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The Estate and Estate Masterplan Liverpool is a UNESCO World Heritage Waterfront City. Our campus is located within the city centre and in the heart of the Knowledge Quarter, meaning the campus is well connected to the wider city network and is an integral part of the maritime city. Our campus is composed of an eclectic range of buildings from the identifiable ‘red brick university’ Victorian style to post-war Modernist buildings. Our campuses and facilities are an important enabler of our Strategy and, whilst our estate boasts some world-class facilities and wonderful spaces, we need continued investment to best support our ambitious future plans, up to Strategy 2026 and beyond. This £1 billion Estate Masterplan articulates a clear and coherent long-term vision for the future of our university campuses so that they best support our strategic priorities. Following extensive consultation with staff and students in early 2016 and building on the resulting Estate Strategy 2026+, we have placed the issues that matter most to our university community and to our wider stakeholders at the very heart of our plan. https://www.liverpool.ac.uk/facilities-residential-and-commercial-services/ masterplan-estate-strategy/
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Facilities, Residential and Commercial Services Facilities, Residential and Commercial Services (FRCS) contains 5 reporting areas, Business Development (including Ness Botanic Gardens), Capital Projects & Estates Strategy, Estates Management, Residential & Commercial Services and Sport. Overall FRCS employs over 15% of the University workforce, accounts for about 10% of the total turnover (excluding capital expenditure) and delivers a wide range of key support services. The FRCS Vision We will play a key role in enhancing University of Liverpool life by delivering a professional and high-quality service to all our community. https://www.liverpool.ac.uk/facilities-residential-and-commercial- services/
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Role Purpose and Univers Facilities, Residential And Commercial Services (Frcs) Role Profile – Head Of Engineering Services Group (Grade 9) Role Overview: The role is to provide Head of Engineering Services Strategy on design and works, which includes building maintenance, as well as mechanical and elect alterations/improvements and minor value capital projects within the value b £25K to £120M. The role holder will provide support to colleagues of FRCS on all constructio maintenance related projects overseeing the procurement of projects being both by the University’s own staff and its Approved Consultants and Contrac A senior management role whose purpose is to manage the provision of a comprehensive service to support all aspects of the design, operability and of the engineering and infrastructure building services and the associated en strategy within the University estate, primarily focused on supporting the Ca the Design Group and Property functions, through active consultation with all stakeholders and the coordination of relevant project activities.
The role holder will report to the Director of Capital Projects and Estate Strategy within the Engineering Services Strategy Group of FRCS forming part of the Professional Service Team.
The role holder will work to facilitate improved levels of integration between sections of FRCS by establishing agreed performance standards, project pro processes and methodologies related to the engineering services and infras The role holder will also ensure that projects are delivered to the agreed pro budget and quality, working to recognised Project Management standards. Undertakes project and financial management of individual schemes and ass preparation of feasibility schemes, budget/pre-tender estimates, tender and information, ensuring that expenditure is within agreed budgets, and that acc cash flow forecasts are provided to assist the Finance Department with finan and identifying the necessary funding requirements. The role holder will work closely with FRCS colleagues such as the Design G Projects Group, Property and Space Group and our own internal subsidiary c including our energy company (ULEC) and our construction company ULCC along with our Estates Management Team to ensure projects are delivered t standards, within the agreed programme and within the approved budget all safe way following the Health and Safety policies of the University.
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University Context: The FRCS team has a key role to play in maintaining and improving the buildings and engineering infrastructure of the University to support the academic and research departments, based in 300 buildings (500,000 m2) across the 255 ha site. The diverse Estate includes many listed buildings from Georgian and Victorian periods as well as contemporary buildings and conservation areas coupled with the complex research laboratories this provides many challenges in maintaining and servicing the estate. The responsibility for ensuring the implementation of all current University systems and procedures remains with the Project Manager on all Projects. The Head of Engineering Strategy will work with Project Managers and other team members to ensure that appropriate engineering design standards and operational and maintenance provisions are adopted to minimise post-contract maintainability issues and improve client satisfaction with the subsequent operation-in-use of engineering and building services. The post holder is accountable to the Director of Capital Projects and Estate Strategy and will be employed within the Engineering Services Strategy Group of the Capital Projects and Estate Strategy Team within the Facilities, Residential and Commercial Services (FRCS) providing professional Mechanical and Electrical Engineering Services Project Management support to other professionals both in Minor Projects and on Major Capital Projects. Strategic Planning • Assists with the development and implementation of the Departmental Operational Plan, and facilitates the full engagement of all available resources, and their contribution towards delivering the aims and objectives of the Departmental Operational Plan, and University Corporate Strategy. • Works alongside relevant colleagues to realise the Operational Plan and Corporate Strategy, continuously evaluating the effectiveness of the actions taken. • Provides strategic & technical support to the Head of Capital Projects, Head of the Design Group and the Head of Property and Space along with the University of Liverpool Construction Company (ULCCO-SP Ltd) and the Director of Estates Management inclusive of the University of Liverpool Energy Company (ULEC) and others as required on matters relating to the operation & future development of the primary engineering infrastructure of the University, including the Main Campus CHP/District Heating and HV networks. • Establishes and promotes project design guidance for the University engineering and building services in conjunction with the FRCS Directors to ensure alignment with existing and future operations and maintenance strategies. • Undertakes reviews of the University Capital Investment Plan in conjunction with the Director of Capital Projects and Estate Strategy as required to ensure programme alignment with engineering primary infrastructure developments. • Support the development of the Estate Strategy and Masterplan, ensuring it is delivered as well as updated to meet operational and strategic requirements.
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Role Purpose and Univers
ROLE AND CORE ACCOUNTABILITIES
Strategic Planning • Assists with the development and implementation of the Departmental Ope Plan, and facilitates the full engagement of all available resources, and their towards delivering the aims and objectives of the Departmental Operational University Corporate Strategy. • Works alongside relevant colleagues to realise the Operational Plan and C Strategy, continuously evaluating the effectiveness of the actions taken. • Provides strategic & technical support to the Head of Capital Projects, Hea Design Group and the Head of Property and Space along with the University Construction Company (ULCCO-SP Ltd) and the Director of Estates Manage of the University of Liverpool Energy Company (ULEC) and others as require relating to the operation & future development of the primary engineering inf of the University, including the Main Campus CHP/District Heating and HV n • Establishes and promotes project design guidance for the University engin building services in conjunction with the FRCS Directors to ensure alignment and future operations and maintenance strategies. • Undertakes reviews of the University Capital Investment Plan in conjunctio the Director of Capital Projects and Estate Strategy as required to ensure pro alignment with engineering primary infrastructure developments. • Support the development of the Estate Strategy and Masterplan, ensuring i as well as updated to meet operational and strategic requirements. Service Delivery • Acts as Client Representative for the Mechanical & Electrical elements on and Minor Capital Projects, providing support and guidance to project mana external consultants including briefings on University engineering standards, procedures. • Takes ownership of the M & E Consultants Schedules of Services and Resp Matrix and assist with review and updating where appropriate. • Provides strategic, technical & management support as required for the Uni engineering infrastructure to assist with future capacity or upgrade planning the University’s Estates Strategy & Major Capital Programme. • Develops & periodically reviews standard consultant briefing information o Engineering Standards for Project Mechanical/ Electrical installations (includi BMS) & Sustainability/Energy Performance in conjunction with the Senior Ca Manager(s) and others as required. • Coordinates, & contributes to periodic reviews of the University Standard E Specifications for project works in conjunction with the Design Group, Capita Team, Engineering Maintenance Manager and Engineering Services Manage • Update the engineering services-related documents within the “Consultant Briefing Pack” at appropriate times and keeps the Project Managers and Co advised of any changes or improvements made to the information. • Ensures that all relevant M&E Survey information is included and understoo briefing stage so as to be included in project scope where appropriate, from • Works with the Project Team to carry out technical review and Value Engine Design prior to final specification being put out for tender.
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• Works with the Project Team and appointed contractor to carry out a post tender Value for Money review to consider any alternative technical solutions offered to ensure best value is achieved. • Takes a leading role in introducing the requirements of the BSRIA “Soft Landings” methodology to tender documents for Major and Minor Capital Projects. • Develops, monitors and reviews procedures for the commissioning & handover of building engineering services for Major & Minor Capital & Revenue (LTM) projects in conjunction with the Senior Capital Projects Manager(s), Engineering Maintenance Manager and Design Group Manager. • Works with Capital Projects and Design Group Teams to ensures that appropriate client training programmes are incorporated into project schedules and ensures, in liaison with the Engineering Maintenance & Service Managers, that relevant maintenance staff attend as required. • Develops, in conjunction with the Engineering Services Manager and Facilities Engineers, design & operational strategies and standards for the effective utilisation of the Building Management System on new and refurbishment projects for incorporation into University Engineering Standards and Consultant Briefing information. • Coordinates, in conjunction with the CAD Manager, the development of combined engineering services drawings for University premises. • Develops & implements, in conjunction with the Maintenance Planning & Systems Manager, a standard format for the provision of project engineering asset information to facilitate entry into the Planon maintenance management system. • Works with the Engineering Maintenance Manager to improve standardisation of engineering components & assists in identifying any additional stock spares requirements in conjunction with the Maintenance Planning & Systems Manager. • Liaises with the M&E consultants, Resident Engineer/COW and M&E contractor to monitor progress of M&E installation work to ensure that the expected standards are being delivered. • Works as part of the project delivery team to set standards and agree a regime for the commissioning, testing and handover of all M&E systems, plant and equipment and that it is carried out to the University’s satisfaction in accordance with the design and specification. • Works with the project delivery team to set the standard and format for the production and handover of all relevant Statutory Regulations, H&S files, Building Manuals (logbooks) & Building User Guides and review to check that all information is delivered in accordance with agreed criteria. • Following Practical Completion, work with the Project Manager during the defects liability period to assist to resolve any outstanding technical issues on M&E systems. • Develops and maintains quality working relationships with all Client Departments in order to deliver a high quality efficient and effective service. • Maintains effective communication and co-ordinates activities with other FRCS colleagues, in particular with the Capital Projects Team, Engineering Maintenance & Service Team and the Design Group. • Produces and presents documentation and analysis to FRCS and University Senior Management teams as required regarding the operation, design & future development of the site engineering services.
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Role Purpose and Univers
Energy Management/Sustainability • Works with the Engineering Services Manager & Facilities Engineers (BMS/ & Plant /Performance) to ensure that design standards for engineering servic optimised to minimise energy consumption and carbon emissions. Health & Safety/Risk Management • As far as is reasonably practicable, provides advice and guidance to ensur engineering services are designed & operated in compliance with the releva requirements, including Health and Safety Regulations, Codes of Practice, C University specifications, established professional standards and Service Lev Agreements. • Develops and promotes, in conjunction with Project Managers/Design Tea acceptable standards for maintenance access to engineering services using methodology. • Ensures, where applicable, that members of staff, Consultants and Contract their control comply with the requirements of all relevant Health and Safety and Guidance and that they fulfil their obligations under such regulations an University’s Codes of Practice; • Ensures implementation of relevant sections of the University Codes of Pra Asbestos Management and Legionella as applicable; the specific responsibili to the role being: o Ensures operational compliance with the University’s Codes of Practice, su Asbestos Management and Legionella Prevention, and the relevant Health a Regulations; o Ensures that members of staff, Consultants and Contractors under their co advised on the presence or otherwise of Asbestos Containing Materials (AC may affect their proposed operations by disseminating information containe the Asbestos Register, and that they undertake appropriate risk assessments commencing work; o Seeks advice from the Asbestos Manager, and halts work, if suspect ACMs discovered during the course of work being undertaken by in-house membe Contractors. • Assists with the forecasting of replacement and major maintenance/refurbi programmes, contributing to the development of a 5 year rolling maintenanc the engineering plant, equipment and systems. • Assists with the investigation of critical malfunctions/loss of service, and, ex assists as required to subsequently manage the restoration of engineering s normal after breakdown or power outages etc, including where necessary th modification of systems/components. Financial Management • Manages expenditure within delegated budgets, ensuring sound financial and procurement of goods and services in accordance with University Procu Policy and ‘Audit’ requirements. • Using appropriate forms of procurement and contract, identifies opportuniti improving the supply of routine, planned and long term maintenance service advises on preparation, implementation, management and review of the nec
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contractual arrangements. Other • Deputises where necessary for the Director of Capital Projects and Estate Strategy, as required. • Undertakes any other related duties which may be required in managing the Engineering Services. • Ensure appropriate governance and management of projects including preparation of mandates contribution and development of business cases and associated technical reports on scenario planning and preferred options. STATEMENTS/COMPETENCIES PROFESSIONAL GROUP Knowledge and Experience Applies a breadth or depth of experience showing full working knowledge and proficiency of own area of expertise. Possesses specialist or professional knowledge of general principles. Acts as a point of reference to others and demonstrates continuous specialist development acquiring and refining skills and expertise in new or related areas. Oral Communication Frequently conveys basic factual information and clarifies matters of a non-routine nature. Takes into account what to communicate and the best method to convey the information to others. Required to use language over and above that found in everyday conversation. Occasionally required to convey and understand communication of a complex or conceptual nature which would not be immediately understood by non-specialists. Written Communication Frequently conveys basic factual information and clarifies complex issues which require careful explanation or interpretation to help others understand. Takes into account what to communicate and the best method to convey the information to others. Occasionally receives and is required to understand and convey complex conceptual information which may be highly detailed, technical or specialist. Decision Making Processes and Outcomes Makes independent decisions that affect either the role holder or immediate colleagues and will have an impact of limited spread which may endure for some time. Contributes to collaborative decisions regarding far reaching, complex and long lasting decisions. Provides advice or input to the decision making of others regarding far reaching, complex and long lasting decisions Initiative and Problem Solving Required to use judgement to resolve those problems that are predictable but occur less frequently by following either a set of procedures or guidelines. Occasionally resolves several complex problems at the same time which do not have a clear solution and available guidance is not specific. Liaison and Networking Carries out standard day to day liaison outside the immediate work team using existing procedures and participates in either internal or external networks to influence events or decisions of others, pursuing shared interests and ensuring time is efficiently used. Initiates, builds or leads internal networks to ensure that the dissemination of information is in the correct format within set timescales.
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Role Purpose and Univers
MANAGERIAL RESPONSIBILITIES Teamwork and Motivation
Responsible for overseeing the work of a team, allocating tasks, monitoring and providingfeedback. Generally guidance and the overall direction of the t its work is supplied by someone else but occasionally may be required to se direction of the team. Planning and Organising Responsible for planning and organising the work of others, managing small and the resources to meet laid down objectives. Assesses and reassesses p required. Occasionally provides input to longer term planning and has respo the operational planninag and organisation of larger projects or areas of wor require the co-ordination of a number of teams. Team Development Occasionally required to instruct, coach and guide new members of staff on information and procedures. Frequently provides training, guidance and fee other members of the team based on their own knowledge and experience, formal or informal basis. Occasionally identifies the training and developmen team members, provides training or development and gives feedback and g overall performance. Pastoral Care and Welfare Occasionally required to provide an appropriate level of sensitivity to others consideration of their needs or feelings especially if dealing with distressed i Occasionally gives advice on commonly occurring welfare issues or queries f standard welfare procedures. At times provides support and guidance on co serious welfare issues where standard procedures do not always exist. Uses to recognise when individuals should be referred elsewhere for professional Work Environment Works in an environment which is relatively stable and has little impact on th holder or the way in which work is completed. However, may at time be requ standard actions within health and safety guidelines to adapt the environme working, taking into account the health and safety of other people. SERVICE PROVISION Teaching and Learning Support Provides students and others who are new to the area with standard informa guidance on procedures. Conducts short one-off training sessions or lecture performance and provides feedback during the event. Service Delivery Initiates contact with students, departments and other customers to explore t to gain feedback and to assess ways in which the service could be better ad meet requirements. Analysis and Research Decides how to conduct investigations as well as analysing and interpreting collected. OTHER Sensory and Physical Demands Required to perform standard tasks which may involve the use of simple tool equipment. Training needed to perform these tasks effectively and safely will in the form of limited instruction including brief demonstration and short peri practice.
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Person Specification
ATTRIBUTES
ESSENTIAL
EXPERIENCE
Relevant and recognised qualification in Mechanical and/or Electrical Engineering Experience as a Senior Mechanical and Electrical Engineer within a related organisation. Previous experience of managing co-ordinating and monitoring performance of external M&E consultan Undertaking M&E feasibility studies and producing scenarios and options with budgets and cost plans. Experience in Engineering Design and Infrastructure systems. Experience of leading on M&E installations on new and refurbishment projects. Producing an M&E Engineering Strategy and specifications along with design information briefs to proc Experience of management of governance, business cases, budgets and budgetary information. Experience of undertaking site audits and checks of “as built” information, soft landings process and liai contractors. Ability to apply robust commercial, finance and contractual acumen Ability to exercise effective Leadership at the same time as working collaboratively creating an effective manging through influence and developing freedom for the team to operate. Good all-round organisational skills and an ability to plan own workload Computer literate and experience of database management and record keeping systems Display sound business sense and project management skills; Have excellent all-round judgement and communication skills (both oral and written) and a good person Be able to work independently towards agreed goals, with a very high degree of professional integrity Be service oriented and willing to provide support to a wide variety of end-users including external prov objectives for the management of drawing information Must demonstrate initiative, flexibility and ability to work under pressure Good interpersonal skills, able to work well within a team and to influence best practice as part of a tea Proactive approach and self motivated Analytical and organised. Possessing relevant chartered professional qualification in an engineering related subject with a body s
EDUCATION QUALIFICATION TRAININIG
GENERAL AND SPECIAL KNOWLEDGE SKILLS, PERSONAL ATTRIBUTES AND CIRCUMSTANCES
OTHER
Able to work to suite site conditions, including working outside core hours, weekend working on occasi off Campus sometimes at short notice. Use of own vehicle to attend sites off Campus, (UoL vehicle expenses reimbursed)
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DESIRABLE
HOW IDENTIFIED
A good part of this experience gained in a similar environment to a University Experience of working with a recognised Quality Assurance System. Experience of Marketing Services to clients
Application form/CV/ Interview
s and contractors.
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Application form/CV/ Interview
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Hold current driving licence
Application form/CV/ Interview
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Working at The University of Liverpool Our University is a place where we inspire people to learn and achieve, enabling them to make the most of life. It is a place where people can do things that they never thought possible. Just like our city, we celebrate individuality and ingenuity, energy and enterprise, and we see how the ideas of one person can reverberate around the world. With a diverse mix of 30,000 students and 4,700 staff, life on campus combines the excitement of an energetic, friendly and welcoming city, with the community feel of a self-contained, vibrant campus. The University of Liverpool is committed to providing an environment which recognises and values people’s differences, capitalises on the strengths that those differences bring to the institution and supports all staff and students in maximising their potential to succeed.
The salary scale is £53,175 to £65,362 pa (contribution award up to £71,406 may be considered for exceptional candidates). The University offers a range of generous staff benefits including
• A generous holiday entitlement • A market-leading pension scheme
• Relocation support. The University is able to offer financial and logistical relocation support to candidates that are seeking to move to the area to take up a role with the University. • Access to the University of Liverpool Benefits Plus. This is a collection of fantastic discounts, offers and promotions provided by local and national services and businesses for University Staff. • Support with further learning and development • Family friendly benefits and support including high quality childcare centre and holiday play schemes as well as a Childcare Voucher Scheme. The University also has a range of policies offering parents and carers a family friendly environment to work in including Flexible Working, Maternity and Adoption Leave.
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Application Process
For a briefing discussion please contact our advisors David Craven (E: david.craven@mrgpeople.co.uk) and Ben Duffill (E: ben.duffill@mrgpeople.co.uk) on 0161 638 0936. Applications should consist of a CV and covering letter and should be sent to david.craven@mrgpeople.co.uk. Closing date for applications is Sunday 25th August 2019.
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