Sinclair Workforce Development Catalog of Learning Programs

Professional and Organizational Development CATALOG OF LEARNING PROGRAMS

Table of CONTENTS

3 4 7

Building a Thriving Workforce

Multi-Course Programs

Main Course Offerings

10 10 11

90-Minute Workshops

Assessment-based Coaching

Additional Practice Areas

Sinclair Workforce Development offers learning and development programs tailored to meet your organization’s unique needs. To learn more, contact us at 937-252-9787 or workforcedevelopment@sinclair.edu .

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937-252-9787 | workforcedevelopment@sinclair.edu | http://workforce.sinclair.edu

Building a Thriving WORKFORCE

When it comes to leadership and professional development, Sinclair is your trusted partner in growing individuals, teams, and organizations. Since 2012, Sinclair Workforce Development has emerged as one of the most respected providers of comprehensive learning programs, professional assessments and coaching, team building, and leadership development. Our team of learning and development professionals are committed to providing an exceptional learning experience designed to produce effective, sustainable results. For more information or to discuss how Sinclair Workforce Development can partner with your organization contact us at: 937-252-9787 or workforcedevelopment@sinclair.edu. You can also visit our website at: http://workforce.sinclair.edu

Ranked as one of the region's Largest Workforce Development Programs by the Dayton Business Journal since 2012.

937-252-9787 | workforcedevelopment@sinclair.edu | http://workforce.sinclair.edu

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Let Sinclair take the guesswork out of designing training programs for your workforce. We’ve combined our most in-demand courses to provide a deeper learning experience for individual employees, leaders, or teams. Multi-Course PROGRAMS

Diversity, Equity & Inclusion in the Workplace

For many organizations, the work of building a diverse, equitable and inclusive workplace can be challenging. It takes courage and commitment, and a willingness to engage in meaningful conversations with others who may have very different beliefs, perceptions, and experiences. This series is designed to provide a framework for understanding DEI to cultivate a culture of awareness, belonging, and engagement in the workplace. We invite you to begin learning more about diversity, equity, and inclusion in the workplace and how to create a more positive environment for all employees.

COURSES IN THIS SERIES

Rewriting the Script on Diversity and Inclusion Increasing self-awareness is the first step in developing a baseline of knowledge about diversity and inclusion. Participants will engage in the process of self-discovery and learn how to step outside of their “bubble of sameness”. Unpacking Unconscious Bias Unconscious bias is a quick and often inaccurate judgment of others based on limited facts and personal experiences. In the workplace, these biases can adversely impact recruiting, selection, promotion, and retention. Left unchecked, these biases can erode the organizational culture. Discover ways to identify harmful biases and create a welcoming and inclusive workplace.

The Link Between EQ, Diversity and Inclusion Emotional intelligence (EQ) is at the heart of cultivating a diverse and inclusive organization. Participants will discover how EQ skills such as self- awareness, empathy, adaptability, and mindfulness can build a workplace culture of diversity and inclusion. Building a Culture of Equity and Inclusion Inclusive leaders understand that cultural equity and inclusion are strategic priorities in today’s workplace. Learn and practice the skills of inclusive leadership and commit to actions that compel organizations to create a work environment that is safe and comfortable for all employees.

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937-252-9787 | workforcedevelopment@sinclair.edu | http://workforce.sinclair.edu

Foundational Leadership Based upon more than a decade of work in leadership learning and development, we’ve found that with the right combination of innovative skill-building tools and customized learning solutions, effective leaders can be “made” especially with Sinclair guiding them along the way. The Foundational Leadership Series is designed to build essential skills for new or growing leaders. Each session has been developed to provide learners with a fundamental understanding of the techniques and concepts related to that particular subject area through lively discussion, relevant case studies and hands-on experiential activities designed to enhance learning.

COURSES IN THIS SERIES

Leadership Quickstart Team leader, supervisor, manager- all of these titles require leadership skills. New, emerging, and seasoned leaders will learn about SMART goals, the building blocks of leadership, and the importance of building trust. Participants will also complete a self- assessment to determine their personal leadership style. Communication That Connects Nearly every core business function centers on the ability of leaders and their teams to communicate effectively. Individuals who develop their communication skills are better equipped to share important information, convey ideas, and motivate others to work together to achieve organizational results. Discover the barriers to effective communication, the importance of active listening, and techniques to positively connect with people with different communication styles. Managing Conflict with Confidence Conflict management is a process that allows people to explore and understand our differences and use them to interact in a more positive, productive way. Participants will complete the TKI (Thomas-Kilman Instrument) assessment to reveal their primary approach to handling conflict and learn techniques to "adapt" their style to resolve conflict more effectively.

Building a Culture of Accountability Building a Culture of Accountability provides a judgment-free learning environment for strengthening personal accountability in ourselves and others. Without clear directions and expectations, it is difficult for both leaders and employees to manage accountability effectively. Learn strategies to build an environment where personal accountability is not only expected, but valued. Coaching to Build Employee Engagement Coaching others is one of the most critical, yet underdeveloped skills among leaders. Learn the value of coaching, the difference between managing and coaching, and specific techniques that can lead to improved performance and stronger employee engagement.

“The ability to learn is the most important quality a leader can have.” - Padmasree Warrior | CEO & Founder, Fable

937-252-9787 | workforcedevelopment@sinclair.edu | http://workforce.sinclair.edu

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Next Level Leadership Successful organizations recognize that basic leadership training is not enough to prepare managers for the growing demand for higher- skilled leaders. The Next Level Leadership Series is designed for seasoned leaders who are ready to accelerate their leadership skills.

COURSES IN THIS SERIES

Accelerating Leadership Effectiveness Leaders have a significant impact on organizational culture, employee engagement, and achieving results. Accelerating Leadership Effectiveness is built around the Life Styles Inventory (LSI), a widely-respected leadership assessment tool used for measuring and quantifying individual thinking patterns, strengths, and challenges. The LSI provides a common language to define individual leadership styles in an objective, non-judgmental way. Participants will receive a custom LSI Self-Assessment Report detailing their results. Leading with Emotional Intelligence Having a clear understanding of our thoughts, values and motives is a critical first-step to becoming an emotionally intelligent leader. Using the Goleman Model of Emotional Intelligence, participants will explore the four EQ domains, complete a quick EQ Self-Assessment and craft an action plan for developing their EQ skills towards becoming a more effective leader. Navigating the Waters of Change Leading others through change requires strong communication skills and a clear vision of the future. To reduce resistance and increase receptiveness, leaders need to understand the human side of change. Learn ways to guide others through the change process and create a culture of “change readiness” within the team.

Problem Solving for Effective Decision Making Identifying problems. Evaluating options. Making tough decisions. Many leaders are expected to solve problems and make important decisions. However, they may not have had the opportunity to develop the necessary skills to do them well. Participants will learn how to identify the root cause of a problem, practice the IDEAL method of problem solving, and discover their personal approach to making effective decisions. Strong Teams Start with Trust Trust is the foundation for building healthy, high- performing teams. Participants will increase their understanding of the critical importance of trust in building and sustaining workplace relationships to promote teamwork, collaboration, and achievement of goals.

Customize your own series based on the needs of your organization. Contact Workfore Development to learn more.

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937-252-9787 | workforcedevelopment@sinclair.edu | http://workforce.sinclair.edu

Main Course OFFERINGS

Our three-hour "main courses" are designed to build essential skills in leadership, teamwork, and diversity & inclusion. Each session has been developed to provide learners with a fundamental understanding of the techniques and concepts related to that particular topic. To enhance learning, we incorporate lively discussion, customized mini-cases, and hands-on experiential activities.

Accelerating Leadership Effectiveness Leaders have a significant impact on organizational culture, employee engagement, and achieving results. Accelerating Leadership Effectiveness is built around the Life Styles Inventory (LSI), a widely-respected leadership assessment tool used for measuring and quantifying individual thinking patterns, strengths, and challenges. The LSI provides a common language to define individual leadership styles in an objective, non- judgmental way. Participants will receive a custom LSI Self-Assessment Report detailing their results. Aligning the Multi-Generational Workforce Today’s leaders and employees are finding it increasingly challenging to manage the tension and frustration that often stems from conflicting intergenerational dynamics. This learning session is designed to help change the mindset from a focus on differences to a focus on how all generations make a valuable contribution to the success of the organization.

Building a Culture of Accountability Building a Culture of Accountability provides a judgment-free learning environment for strengthening personal accountability in ourselves and others. Without clear directions and expectations, it is difficult for both leaders and employees to manage accountability effectively. Learn strategies to build an environment where personal accountability is not only expected, but valued. Building a Culture of Equity and Inclusion Inclusive leaders understand that cultural equity and inclusion are strategic priorities in today’s workplace. Learn and practice the skills of inclusive leadership and commit to actions that compel organizations to create a work environment that is safe and comfortable for all employees.

937-252-9787 | workforcedevelopment@sinclair.edu | http://workforce.sinclair.edu

7

Coaching to Build Employee Engagement Coaching others is one of the most critical, yet underdeveloped skills among leaders. Learn the value of coaching, the difference between managing and coaching, and specific techniques that can lead to improved performance and stronger employee engagement. Communication That Connects Nearly every core business function centers on the ability of leaders and their teams to communicate effectively. Individuals who develop their communication skills are better equipped to share important information, convey ideas, and motivate others to work together to achieve organizational results. Discover the barriers to effective communication, the importance of active listening, and techniques to positively connect with people with different communication styles. Hybrid Teams: Leadership Skills for a New Workplace Model It's becoming increasingly clear the hybrid workplace, where some employees are co-located in an office and others are doing their jobs remotely, is here to stay. However, it’s much more than simply letting some employees work remotely. Managers will learn tools to communicate effectively, clarify expectations, and connect with their hybrid team to increase engagement and productivity in a hybrid work environment.

Interviewing and Selection for Hiring Managers In many organizations, leaders are responsible for recruiting, interviewing, and selecting employees to join their teams. However, hiring managers may not be well-versed in the do’s and don’ts of this process. In this session, become familiar with the basics of HR laws, policies, and practices designed to protect job- seeker rights, minimize risk to the organization, and hire the most qualified candidate for the job. Leadership Quickstart Team leader, supervisor, manager- all of these titles require leadership skills. New, emerging, and seasoned leaders will learn about SMART goals, the building blocks of leadership, and the importance of building trust. Participants will also complete a self-assessment to determine their personal leadership style. Leading with Emotional Intelligence Having a clear understanding of our thoughts, values and motives is a critical first-step to becoming an emotionally intelligent leader. Using the Goleman Model of Emotional Intelligence participants will explore the four EQ domains, complete a quick EQ Self-Assessment and craft an action plan for developing their EQ skills towards becoming a more effective leader.

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937-252-9787 | workforcedevelopment@sinclair.edu | http://workforce.sinclair.edu

Managing Conflict with Confidence Conflict management is a process that allows people to explore and understand our differences and use them to interact in a more positive, productive way. Participants will complete the TKI (Thomas-Kilman Instrument) assessment to reveal their primary approach to handling conflict and learn techniques to "adapt" their style to resolve conflict more effectively. Navigating the Waters of Change Leading others through change requires strong communication skills and a clear vision of the future. To reduce resistance and increase receptiveness, leaders need to understand the human side of change. Learn ways to guide others through the change process and create a culture of “change readiness” within the team.

Rewriting the Script on Diversity and Inclusion Increasing self-awareness is the first step in developing a baseline of knowledge about diversity and inclusion. Participants will engage in the process of self-discovery and learn how to step outside of their “bubble of sameness”. Strong Teams Start with Trust Trust is the foundation for building healthy, high- performing teams. Participants will increase their understanding of the critical importance of trust in building and sustaining workplace relationships to promote teamwork, collaboration, and achievement of goals. The Art of Receiving and Giving Feedback Effective organizations have found that giving and receiving constructive feedback contributes to a healthier organizational culture. Creating a culture of feedback that is less threatening and more rewarding can reduce defensive behaviors and foster growth and learning. Learn effective tools to make receiving and giving feedback a more positive experience for all involved. The Impact of Psychological Safety Psychological safety is the belief that people will not be punished or humiliated for taking risks, sharing concerns, respectfully disagreeing, or making mistakes at work and is a crucial component for a high-performing team. In this session, participants will learn how they personally contribute to or reduce psychological safety in the workplace and learn tangible ways to create a safe environment where everyone can thrive. The Link Between EQ, Diversity and Inclusion Emotional intelligence (EQ) is at the heart of cultivating a diverse and inclusive organization. Participants will discover how EQ skills such as self- awareness, empathy, adaptability, and mindfulness can build a workplace culture of diversity and inclusion. Unpacking Unconscious Bias Unconscious bias is a quick and often inaccurate judgment of others based on limited facts and personal experiences. In the workplace, these biases can adversely impact recruiting, selection, promotion, and retention. Left unchecked, these biases can erode the organizational culture. Discover ways to identify harmful biases and create a welcoming and inclusive workplace.

Problem Solving for Effective Decision Making Identifying problems. Evaluating options. Making tough decisions. Many leaders are expected to solve problems and make important decisions. However, they may not have had the opportunity to develop the necessary skills to do them well. Participants will learn how to identify the root cause of a problem, practice the IDEAL method of problem solving, and discover their personal approach to making effective decisions. Presentations that Pop-Part I and Part II Messages can be lost simply because of the delivery. Learn how to prepare a compelling presentation, develop your personal style, and engage an audience to convey your message with confidence. In the second part, participants will prepare and deliver a mini-presentation and receive real-time feedback from the facilitator and peers. Respect Works Here Discover the individual characteristics and behaviors that promote respect and professionalism in the workplace. Participants will become familiar with the laws designed to protect employees from harassment and they will learn new skills to prevent, recognize, and address situations where harassment may show up.

937-252-9787 | workforcedevelopment@sinclair.edu | http://workforce.sinclair.edu

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• Accountability Starts With Me • The Accidental Leader • The Art of Delegation 90-Minute WORKSHOPS • The Paradox of Time Management • Problem Solving 101 • Project Management For Meetings & Events • PowerPoint Shortcuts, Tips and Tricks

• Business Writing for Maximum Results • Changing Your Mindset About Change • Communicating Up and Across • Discover Your Strengths • Excellence in Customer Service • Emotional Intelligence • Get SMART With Your Goals

• Resilience in Times of Uncertainty • Taking the Fear Out of Feedback • Taming the Email Tiger • Temperament: What Makes you Tick (and What Ticks you Off)

Assessment-based COACHING

Sinclair Workforce Development offers assessments that are designed to objectively measure personality traits, motivational differences, leadership styles, and potential in current or future roles. Assessment-based coaching and action planning for individuals and small groups can help employees gain self-awareness, improve ineffective behaviors, build upon existing strengths, and help employees grow personally and professionally. Inquire about which assessment might be best for your employees.

To learn more about how Sinclair Workforce Development can develop your team for engagement and growth, contact us at 937-252-9787 or workforcedevelopment@sinclair.edu .

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937-252-9787 | workforcedevelopment@sinclair.edu | http://workforce.sinclair.edu

Additional Practice AREAS

Workforce Development also provides consulting, training, certifications, custom business solutions and resources relevant to the demands of today's job market. From Healthcare to Manufacturing, Workforce Development provides professional trainings and certifications for individuals and teams to advance your organization.

AUTOMOTIVE • Electrical Automotive Boot Camp

MANUFACTURING SKILLS TRAINING • SkillsTrac – Industrial Maintenance Training • Geometric Dimensioning and Tolerancing • Blueprint Training

• ASE Certification Prep • Service Advisor Training • Electric & Hybrid Vehicle Operation & Diagnosis • Light Duty Diesel HEALTH SCIENCES • Non-credit Related Programs • Assessments and Competency Checks • Incumbent Workforce Simulation • Basic Life Support • ACLS

• Machining Skills Training • Measurement & Metrology

PROCESS IMPROVEMENT • Project Management Training/Consulting

• Six Sigma Certifications • Lean Training/Consulting • Value Stream Mapping • Problem Solving • Kaizen Events

IT & CYBER SECURITY • CompTIA • Certified Ethical Hacker • Microsoft Office Applications • Oracle • SQL LEADERSHIP & ORGANIZATIONAL EFFECTIVENESS • Learning & Development Programs • Sinclair Sparks • Individual & Small Group Coaching

SAFETY TRAINING • Hazardous Materials • Incident Command Training • Peace Officer Refresher Academy • Police Department In-Service Training • CPR

Looking for something that is not listed? Ask us about customized training solutions.

• Professional Assessments & Interpretations • Consulting Services for Business Solutions

937-252-9787 | workforcedevelopment@sinclair.edu | http://workforce.sinclair.edu

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Advancing personal, organizational and economic growth through learning and development programs.

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