Sinclair Workforce Development Catalog of Learning Programs

When it comes to leadership and professional development, Sinclair is your trusted partner in growing individuals, teams, and organizations.

Leadership & Professional Development Sessions

2024

Table of CONTENTS

Enrich Elevate Empower

Benefits of Leadership & Professional Development

Series Sessions

Learning Sessions by Category

Learning Sessions

Consultative Services

Additional Practice Areas

We know learning and professional development is important to your organization and its employees, but finding the right location can sometimes be difficult depending on your needs. That's why we offer our sessions at our downtown Dayton Campus, our regional centers--Sinclair in Centerville or Sinclair in Mason, or at your location. Small or large group, hybrid, virtual, or in person--we welcome the opportunity to help you enrich, elevate, and empower your workforce!

To learn more about each location, contact us at 937-252-9787 or workforcedevelopment@sinclair.edu.

Sinclair in Centerville

Dayton Campus

Sinclair in Mason

937-252-9787 | workforcedevelopment@sinclair.edu | http://workforce.sinclair.edu

ENRICH ELEVATE EMPOWER your workforce!

When it comes to leadership and professional development, Sinclair is your trusted partner in growing individuals, teams, and organizations. Since 2012, Sinclair Workforce Development has emerged as one of the most respected providers of comprehensive learning sessions, professional assessments, coaching, team building, and leadership development. Our team of learning and development professionals are committed to providing an exceptional learning experience designed to produce effective, sustainable results.

For more information or to discuss how Sinclair Workforce Development can partner with your organization contact us at:

(937) 252-9787

https://workforce.sinclair.edu

Ranked as one of the region's Largest Workforce Development Programs by the Dayton Business Journal since 2012.

workforcedevelopment@sinclair.edu

937-252-9787 | workforcedevelopment@sinclair.edu | http://workforce.sinclair.edu

The Benefits of LEADERSHIP and PROFESSIONAL DEVELOPMENT for your business!

At Sinclair, we understand that leadership and professional development is all about inspiring and empowering others to achieve their best. Provide your team with the tools to develop the skills, mindset, and behaviors needed to work and lead with confidence.

Attract Top Talent Talented job seekers look for employers who invest in their professional development. Offering regular training programs make your business more attractive to top-quality prospects. Increase Job Satisfaction When employees feel confident and challenged in the workplace, it helps to increase productivity and engagement, making your organization run more efficiently. Keep Skills Competitive When you help your employees remain current in terms of industry innovations and trends, your business reacts and adapts far better to changes, giving your company a highly competitive edge in the industry. Improve Retention Rates Replacing employees can be costly. Those costs far outweigh the cost of investing in employee development. In turn, that means lower turnover rates and long-term savings for your business. Bridge the Leadership Gap By investing in your employees from within, you can develop leaders who are familiar with your company and its culture and begin to bridge the leadership gap.

If you are ready to invest in the growth of your team, contact Sinclair Workforce Development today to learn more about our leadership and professional development sessions. We welcome the opportunity to help you enrich, elevate, and empower your workforce.

937-252-9787 | workforcedevelopment@sinclair.edu | http://workforce.sinclair.edu

Let Sinclair take the guesswork out of designing training sessions for your employees. We’ve combined our most in-demand sessions to create various series that provide a comprehensive learning experience for individual employees, leaders, or teams. Series SESSIONS

Cultivating Diversity, Equity & Inclusion in the Workplace For many organizations, the work of building a diverse, equitable and inclusive workplace can be challenging. It takes courage and commitment, and a willingness to engage in meaningful conversations with others who may have very different beliefs, perceptions, and experiences. This series is designed to provide a framework for understanding DEI to cultivate a culture of awareness, belonging, and engagement in the workplace, and how to create a more positive environment for all employees.

The Link Between, EQ, Diversity and Inclusion Emotional intelligence (EQ) is at the heart of cultivating a diverse and inclusive organization. Participants will discover how EQ skills such as self- awareness, empathy, adaptability, and mindfulness can build a workplace culture of diversity and inclusion. Building a Culture of Equity and Inclusion The Inclusive Leader class is designed to equip participants with the essential skills and mindset to foster inclusivity in their leadership roles. Participants will learn strategies to cultivate diverse perspectives, create inclusive environments, and leverage the strengths of all team members. By embracing inclusivity, leaders will not only enhance team dynamics but also drive innovation and organizational success.

Sessions in this series:

Rewriting the Script on Diversity and Inclusion Increasing self-awareness is the first step in developing a baseline of knowledge about diversity and inclusion. Participants will engage in the process of self-discovery and learn how to step outside of their “bubble of sameness”. Unpacking Unconscious Bias Unconscious bias is a quick and often inaccurate judgment of others based on limited facts and personal experiences. In the workplace, these biases can adversely impact recruiting, selection, promotion, and retention. Left unchecked, these biases can erode the organizational culture. Discover ways to identify harmful biases and create a welcoming and inclusive workplace. “Leadership is about empowering others to bring their whole selves to the table, regardless of their background or identity.” - Anonymous

937-252-9787 | workforcedevelopment@sinclair.edu | http://workforce.sinclair.edu

Perfect for: New & Developing Employees

Workplace Success Series The path to a successful career starts by taking the first step. This series, intended for those who are new to the workplace or developing their skills, will help participants learn and develop productive habits and skills that are essential in the modern workplace.

Navigating Challenges No matter your industry or title, everyone will encounter situations and conversations that may be difficult. A few of those challenges may be receiving feedback and handling conflict in a professional way. Participants will walk away with new tools to help them navigate challenging situations with more confidence and professionalism. Workplace Dynamics Today’s workforce is more diverse than ever and learning how to work with people who are different than you will be crucial to your professional success. In this session, participants will learn how diversity in the workforce enriches a team and how each member brings unique and valuable perspectives to the work environment. Personal Accountability Starts with Me This learning session provides a simple model for understanding what it means to be accountable to ourselves and others. Our actions, thoughts and behaviors can impact those around us and our overall success in the workplace. Learn how to stay accountable and manage your emotions to become an effective worker and teammate.

Sessions in this series:

Personal Development and Communication Skills Thriving in the workplace begins by first truly understanding the self. During this session, participants will identify their personality and communication styles, how those styles impact others in the workplace, and how to best interact and communicate with those who are different than them. Professional Skills and Etiquette Develop the essential skills needed to thrive in the ever-evolving modern workplace. Participants will learn and discuss basic and advanced workplace etiquette and how emotional intelligence plays a pivotal role in expected workplace behavior. Personal Success Personal success begins with managing your work effectively. Participants will learn time management tips and tricks, how to create SMART goals and how building atomic habits can help cultivate a framework of success.

937-252-9787 | workforcedevelopment@sinclair.edu | http://workforce.sinclair.edu

Foundational Leadership Series Based upon more than a decade of work in leadership learning and development, we’ve found that with the right combination of knowledge and hands-on learning experiences, effective leaders can be “made”, especially with Sinclair guiding them along the way. This series is designed for those who are interested in learning about and building essential leadership competencies. Each session has been developed to provide learners with a fundamental understanding of the topics through lively discussion, relevant case studies, and interactive activities designed to enhance learning.

Perfect for: Emerging Leaders

Building a Culture of Accountability Taking responsibility for one's actions is the key to accountability. In this course, you will learn the four steps of accountability that can contribute to personal and organizational success. Participants will also learn effective, simple techniques to build a culture of accountability on their team. Feedback: The Art of Giving and Receiving Effective organizations have found that giving and receiving constructive feedback contributes to a healthier organizational culture. Creating a culture of feedback that is less threatening and more rewarding can reduce defensive behaviors and foster growth and learning. Learn effective tools to make receiving and giving feedback a more positive experience for all involved. The Inclusive Leader This class is designed to equip participants with the essential skills and mindset to foster inclusivity in their leadership roles. Participants will learn strategies to cultivate diverse perspectives, create inclusive environments, and leverage the strengths of all team members. By embracing inclusivity, leaders will not only enhance team dynamics but also drive innovation and organizational success. 77% of organizations report they are currently experiencing a leadership gap. ?

Sessions in this series: Unleashing Your Leadership Potential

Team leader, supervisor, manager- all of these titles require leadership skills. But what exactly does a leader look like and what do they do? This session will teach new, emerging, and seasoned leaders the fundamentals of leadership, understanding their personal ‘why’ and learn how strong leadership can profoundly impact and inspire those around them. Communication that Connects Nearly every core business function centers on the ability of leaders and their teams to communicate effectively. Individuals who develop their communication skills are better equipped to share important information, convey ideas, and motivate others to work together to achieve organizational results. Discover the barriers to effective communication, the importance of active listening, and techniques to positively connect with people with different communication styles. Managing Conflict with Confidence Conflict management is a process that allows people to explore and understand their differences and use them to interact in a more positive, productive way. Learn your primary approach to handling conflict and when to use conflict resolution strategies to improve the chances of achieving a positive outcome.

"Leadership Transition Report 2021," Development Dimensions International, Inc., 2021.

937-252-9787 | workforcedevelopment@sinclair.edu | http://workforce.sinclair.edu

Taking Back Your Time Sometimes it feels like there are simply not enough hours in the day. Time is our most valuable resource. In this session, you’ll learn how to properly delegate and prioritize tasks. Participants will also develop tactics to change time wasting habits and engage in practices that help maximize the use of our time. Learn ways to manage interruptions, intrusions, and distractions, and to prioritize daily activities in a more efficient, productive manner. Strong Teams Start with Trust Participants will explore the importance trust plays as the foundational element of a high-performing team. Through interactive exercises and discussions, team members will learn how to cultivate and maintain trust with one another. Coaching for Performance and Growth Coaching others is one of the most critical, yet underdeveloped skills among leaders. Learn the value of coaching, the difference between managing and coaching, and specific techniques that can lead to improved performance and stronger employee engagement. The Engagement Factor: Boosting Productivity and Satisfaction Research shows that engaged employees have higher rates of productivity and job satisfaction, and lower rates of stress and burnout. Designed for managers and employees alike, this interactive course will provide insights on the various factors that impact engagement and strategies to improve workplace morale, retention, and productivity. Navigating the Waters of Change Leading others through change requires strong communication skills and a clear vision of the future. To reduce resistance and increase receptiveness, leaders need to understand the human side of change. Learn ways to guide others through the change process and create a culture of “change readiness” within the team.

Perfect for: Supervisors

Supervisor Series This series is designed specifically for supervisors who want to learn essential skills to be successful in their role. Learn practical strategies to: build successful relationships with your direct reports through delegation and coaching, prioritize your time effectively, and keep your team inspired to do their best work. Through interactive, hands-on experiences, you’ll learn the tangible skills you need to develop the confidence and competence it takes to manage a successful team.

Sessions in this series:

937-252-9787 | workforcedevelopment@sinclair.edu | http://workforce.sinclair.edu

Presenting for Maximum Impact This comprehensive series delves into the art of effective delivery, compelling content creation, and audience engagement strategies. Through hands-on, practical exercises, participants will refine their skills and get feedback from peers to create a presentation that will have maximum impact.

Sessions in this series:

Advanced Techniques for Persuasive Presentations (pre-requisite: Foundations of Effective Public Speaking) Building upon the previous sessions, this advanced session focuses on honing persuasive communication skills. Participants will learn strategies to influence and inspire their audience through compelling arguments, logical reasoning, and effective storytelling. The session will also cover techniques for handling questions and objections and tips for maintaining confidence and composure during high-pressure situations. By the end of this series, participants will be equipped with the tools and knowledge to deliver presentations for maximum impact.

Presentations that Pop: PowerPoint Tips and Tricks Messages can be lost simply due to poor design choices. In this interactive class, participants will learn and practice how to create a dynamic and engaging PowerPoint presentation with visually appealing slides that follow universal design principles. Learn how to structure your presentation to maximize impact and how to engage your audience using PowerPoint and other techniques. The class will conclude with participants delivering a mini presentation using PowerPoint. Foundations of Effective Public Speaking This session lays the groundwork for effective communication skills by focusing on the fundamental principles of clear and concise communication. Participants will learn how to structure their presentations, articulate their ideas with clarity, and adapt their messages to different audiences. The class will also cover essential non-verbal communication skills, such as body language and vocal delivery to enhance their overall presentation skills.

Customize your own series based on the needs of your organization. Contact Workforce Development to learn more.

937-252-9787 | workforcedevelopment@sinclair.edu | http://workforce.sinclair.edu

Building a High Performing Team In this four-part leadership and team development series built upon Patrick Lencioni's 'Five Dysfunctions of a Team' model, teams will explore the five challenges of building and sustaining a high-performing team: Trust, Conflict, Commitment, Accountability, and Results. Teams will begin with a Team Assessment, generating a composite score based on these five principles and then learn tangible team-building techniques and practical frameworks that will assist them in developing a 'team commitment' and a plan of action for moving forward into the future as a cohesive unit.

Strong Teams Start with Trust Participants will explore the importance trust plays as the foundational element of a high-performing team. Through interactive exercises and discussions, team members will learn how to cultivate and maintain trust with one another. Navigating Conflict to Get to Commitment Not all conflict is negative. It can be a part of what makes a good team great. Participants will learn how to transform disagreements into opportunities for growth, ensuring that diverse perspectives contribute positively to decision-making and foster renewed commitment to get the buy-in of all members. Getting Results Through Ownership and Action In this final session, participants explore the critical link between accountability and overall team success. The session emphasizes the significance of taking ownership for outcomes and translating commitment into tangible, meaningful, and actionable results that make a difference.

Sessions in this series:

Stronger Together: Navigating Team Dynamics In this first session, teams will explore the foundation of effective teamwork through the “5 Dysfunctions Model” and how “teams” differ from “workgroups”. Teams will receive their assessment results and begin reviewing the findings to set the stage for collaborative growth in the upcoming sessions.

937-252-9787 | workforcedevelopment@sinclair.edu | http://workforce.sinclair.edu

Search Committee Academy This series is intended to help individuals who will serve on search committees understand the various ways that bias can affect hiring outcomes and how to minimize bias to create a more equitable hiring selection process. Must purchase all 3 sessions in the series. Each part is 2.5 hours.

Unconscious Bias in Candidate Evaluation We take a deeper dive into how unconscious bias can impact the candidate evaluation process by exploring how eight common types of bias can play a role in candidate selection and also how special circumstances may foster unintentional bias. Dialog on Inclusion-Centered Selection Engage in healthy dialog and practice the skills learned in the two previous programs. Learners will have the opportunity to apply their knowledge to situations they may encounter in the search committee process through reflections, scenario- based exercises, and case studies.

Sessions in this series:

Unpacking Unconscious Bias Unconscious bias is a quick and often inaccurate judgment of others based on limited facts and personal experiences. In the workplace, these biases can adversely impact recruiting, selection, promotion, and retention. Left unchecked, these biases can erode the organizational culture. Discover ways to identify harmful biases and create a welcoming and inclusive workplace.

93% of employees would stay at a company longer if it invested in their careers.

"Leadership Transition Report 2021," Development Dimensions International, Inc.,2021.

937-252-9787 | workforcedevelopment@sinclair.edu | http://workforce.sinclair.edu

Learning Sessions by CATEGORY

Communication • Coaching for Performance and Growth • Communication that Connects • Engaging in Difficult Conversations • Making the Most of Your Meetings and 1:1s • Managing Conflict with Confidence • Service Beyond Expectations: Transforming the Customer Experience • Excellence in Customer Service • Strong Teams Start with Trust • Feedback: The Art of Giving and Receiving • Business Writing for Maximum Results • Communicating Up & Across • Mastering Email Etiquette • Staying in Sync with your Supervisor • Temperament: What Makes you Tick (and What Ticks You Off) • Leading 1:1 Meetings for Growth, Connection, and Engagement • Running Meetings: Strategies for Collaboration, Efficiency and Productivity Diversity, Equity, & Inclusion • Aligning the Multi-Generational Workforce • The Inclusive Leader • Rewriting the Script on Diversity and Inclusion • The Link Between EQ, Diversity, and Inclusion • Unpacking Unconscious Bias General Leadership • Accelerating Leadership Effectiveness (LSI) • Building a Culture of Accountability • Coaching for Performance and Growth • Communication that Connects • Engaging in Difficult Conversations • The Engagement Factor: Boosting Productivity and Satisfaction

• Everyone Matters: Creating a Positive Work Culture • Leading with Emotional Intelligence • Unleashing Your Leadership Potential • Leading Hybrid Teams • Making the Most of Your Meetings and 1:1s • Managing Conflict with Confidence • Navigating the Waters of Change • Problem Solving for Effective Decision Making • Strong Teams Start with Trust • Feedback: The Art of Giving and Receiving • Taking the Fear Out of Feedback

• The Accidental Leader • The Art of Delegation • Take Back Your Time

Hiring • Interviewing and Selection for Hiring Managers • Unpacking Unconscious Bias • Unconscious Bias in Candidate Evaluation • Dialog on Inclusion-Centered Selection Managing & Supervision • Building a Culture of Accountability • Personal Accountability Starts with Me • Coaching for Performance and Growth • Communication that Connects • Developing Your Team: Strategies for Supervisors • Engaging in Difficult Conversations • Taming the Email Tiger • Virtual Team Building Tips and Tricks • The Engagement Factor: Boosting Productivity and Satisfaction • Everyone Matters: Creating a Positive Work Culture • Leading Hybrid Teams • Leading with Emotional Intelligence

937-252-9787 | workforcedevelopment@sinclair.edu | http://workforce.sinclair.edu

• Making the Most of Your Meetings and 1:1s • Managing Conflict with Confidence • Navigating the Waters of Change • Problem Solving for Effective Decision Making • Strong Teams Start with Trust • Feedback: The Art of Giving and Receiving • Taking the Fear Out of Feedback • Unleashing Your Leadership Potential • The Art of Delegation • Get SMART with Your Goals • The Paradox of Time Management • Running Meetings: Strategies for Collaboration, Efficiency and Productivity • Civility First: Fostering a Respectful Work Environment

• Banish Burnout: Keeping Yourself and Others Engaged • Changing Your Mind About Change • Discover Your Strengths • Employing Empathy in the Workplace • Problem Solving Step by Step • Respect Works Here • Taking Back Your Time Public Speaking • Presentations the Pop: PowerPoint Tips and Tricks • Foundations of Effective Public Speaking • Advanced Techniques for Persuasive Presentations Teamwork • Aligning the Multi-Generational Workforce • Building a Culture of Accountability • Communication that Connects • Everyone Matters: Creating a Positive Work Culture • Leading Hybrid Teams • Leading with Emotional Intelligence • Managing Conflict with Confidence • Strong Teams Start with Trust • Feedback: The Art of Giving and Receiving • Temperament: What Makes You Tick (and What Ticks you Off) • Virtual Team Building Tips and Tricks

Personal and Professional Development

• Get SMART with Your Goals • Making Your Values Visible • The Paradox of Time Management • Project Management for Meetings and Events • Resilience in Times of Uncertainty • Staying in Sync with Your Supervisor • Mastering Email Etiquette • Taming the Email Tiger • Accelerating Leadership Effectiveness • Building a Culture of Accountability • Personal Accountability Starts with Me • Communication that Connects • Engaging in Difficult Conversations • Everyone Matters: Creating a Positive Work Culture • Leading with Emotional Intelligence • Making the Most of Your Meetings and 1:1s • Managing Conflict with Confidence • Problem Solving for Effective Decision Making • Service Beyond Expectations: Transforming the Customer Experience • Strong Teams Start with Trust • Feedback: The Art of Giving and Receiving • Taking the Fear Out of Feedback • Unleashing Your Leadership Potential • Introduction to AI Tools: Prompt Writing • The Art of Delegation

937-252-9787 | workforcedevelopment@sinclair.edu | http://workforce.sinclair.edu

Learning SESSIONS Our learning sessions are designed to build essential skills in leadership, teamwork, and diversity & inclusion. Each session has been developed to provide learners with a fundamental understanding of the techniques and concepts related to that particular topic. To enhance learning, we incorporate lively discussion, customized mini- cases, and hands-on experiential activities.

Accelerating Leadership Effectiveness Leaders come in all shapes and sizes and can bring great strengths to a team. Leaders can also exhibit behaviors and ways of thinking that are ineffective. By taking the Life Styles Inventory (LSI) assessment, you can measure the 12 styles of thinking and behavior that can either contribute to or detract from your leadership effectiveness. Note: The LSI Assessment (Self-Assessment and/or 360 degree review) must be purchased for each participant. Individual coaching sessions are recommended. Contact us to learn more. Aligning the Multi-Generational Workforce Today’s leaders and employees are finding it increasingly challenging to manage the tension and frustration that often stems from conflicting intergenerational dynamics. This learning session is designed to help change the mindset from a focus on differences to a focus on how all generations make a valuable contribution to the success of the organization.

Banish Burnout: Keeping Yourself and Others Engaged There are many reasons why people get burned out, such as not enough time off, work load, stressful relationships, and work that is not engaging. Learn the common causes and effects of burnout and how to combat burnout in the workplace. Building a Culture of Accountability Taking responsibility for one's actions is the key to accountability. In this course, you will learn the four steps of accountability that can contribute to personal and organizational success. Participants will also learn effective, simple techniques to build a culture of accountability on their team. Business Writing for Maximum Results With every email, tweet, post, memo, letter, or text, our writing skills are on display. This session is designed to improve overall written communication skills through an understanding of how to construct effective written messages for the workplace. Changing Your Mindset About Change Ready or not, change happens! Change is essential for organizations to move forward; however, as individuals, it’s not always easy to handle. Learn how our perception of change can affect our emotional, mental, and physical response to change and why having a growth mindset is a key component in the process.

“The best leaders are those who are able to create a culture of trust, collaboration, & learning across generations.” - Bill Adams

937-252-9787 | workforcedevelopment@sinclair.edu | http://workforce.sinclair.edu

Civility First: Fostering a Respectful Work Environment

Having a strong culture of civility in the workplace has many benefits, including improved morale, retention, and productivity. This session is designed specifically for managers who want to cultivate and nurture a more respectful work environment. Managers will learn how the actions of all team members can contribute or detract from a civil work environment, the importance of creating standards of civility, how to address uncivil behavior, and how to create and encourage a culture of civility. Coaching for Performance and Growth Coaching others is one of the most critical, yet underdeveloped skills among leaders. Learn the value of coaching, the difference between managing and coaching, and specific techniques that can lead to improved performance and stronger employee engagement. Communicating Up and Across When we communicate effectively we save time, reduce misunderstanding, and develop stronger workplace relationships. In this session, learners will develop greater awareness of their own communication style, the impact of using this style exclusively, and ways to adapt their dominant style to better meet the communication needs of others. Communication That Connects Nearly every core business function centers on the ability of leaders and their teams to communicate effectively. Individuals who develop their communication skills are better equipped to share important information, convey ideas, and motivate others to work together to achieve organizational results. Discover the barriers to effective communication, the importance of active listening, and techniques to positively connect with people with different communication styles.

Developing Your Team: Strategies for Supervisors This course is designed to equip supervisors with the essential skills to lead successful teams. Participants will learn the foundations of team development, how to establish clear expectations through SMART goals, and the importance of role modeling the behavior they desire to see in the workplace. By mastering these fundamentals, supervisors will lay a solid groundwork for team success and organizational achievement. Discover Your Strengths Employees who have the opportunity to “do what they do best,” tend to be more engaged and perform at higher levels. StrengthsFinder 2.0 measures the skills we are naturally good at. Understanding our strengths, and those of our co-workers, strengthens relationships for more effective communication, collaboration, and teamwork. Employing Empathy in the Workplace Empathy in the workplace is much more than just saying, "I'm sorry you're experiencing that."; it is developing true, authentic relationships that not only enhance our personal relationships with co-workers, but also our performance. Discover what empathy in the workplace looks like and how to become a more empathetic colleague, manager, and leader.

937-252-9787 | workforcedevelopment@sinclair.edu | http://workforce.sinclair.edu

Engaging in Difficult Conversations Learning how to engage in difficult dialogue is an essential skill for fostering understanding and resolution in challenging situations. By approaching these conversations with an open mind and a commitment to respectful communication, individuals can bridge divides, build stronger relationships, and work towards collaborative solutions. This course is designed to help you approach difficult conversations up, down, and across the organization. Everyone Matters: Creating a Positive Work Culture Psychological safety is the belief that people will not be punished or humiliated for taking risks, sharing concerns, respectfully disagreeing, or making mistakes at work and is a crucial component for a high-performing team. In this session, participants will learn how they personally contribute to or reduce psychological safety in the workplace and learn tangible ways to create a safe environment where everyone can thrive. Excellence in Customer Service "Customers may forget what you said, they may forget what you did, but they will never forget how you made them feel.” Learn how to create positive interactions with customers and employ empathy to better handle issues and complications when they happen. Feedback: The Art of Giving and Receiving Effective organizations have found that giving and receiving constructive feedback contributes to a healthier organizational culture. Creating a culture of feedback that is less threatening and more rewarding can reduce defensive behaviors and foster growth and learning. Learn effective tools to make giving and receiving feedback a positive experience for all. Get SMART with Your Goals Learn how to create SMART goals that will help you stay focused and accomplish both short- and long-term goals to advance your career. Explore the science behind habit formation and how small atomic changes can lead to remarkable results over time. Gain practical insights on how to build positive habits, overcome setbacks, and create a framework for lasting change.

This is my fourth class with Lindsay. She is a great instructor! She keeps us engaged, she is extremely knowledgeable about the content, and she shares her experiences in a way that provides realistic examples and empathy. I will continue to invest in programs with Sinclair to gain key insights that will benefit myself and others. - Ruth M.

Interviewing and Selection for Hiring Managers In many organizations, leaders are responsible for recruiting, interviewing, and selecting employees to join their teams. However, hiring managers may not be well-versed in the do’s and don’ts of this process. In this session, become familiar with the basics of HR laws, policies, and practices designed to protect job- seeker rights, minimize risk to the organization, and hire the most qualified candidate for the job. Introduction to A.I. Tools: Prompt Writing As A.I. technology evolves rapidly, this training can help bridge the gap, showing you how to integrate A.I. into your workplace as a productivity enhancer. Uncover the history, process, limitations, and science behind ChatGPT. We demystify the key to ChatGPT's power – the prompt – and guide you through fundamental prompt writing techniques to brainstorm, create, refine, and adapt content for various tasks.

937-252-9787 | workforcedevelopment@sinclair.edu | http://workforce.sinclair.edu

Client TESTIMONIAL

Leading Hybrid Teams It's becoming increasingly clear the hybrid workplace, where some employees are co-located in an office and others are doing their jobs remotely, is here to stay. However, it’s much more than simply letting some employees work remotely. Managers will learn tools to communicate effectively, clarify expectations, and connect with their hybrid team to increase engagement and productivity in a hybrid work environment. Leading 1:1 Meetings for Growth, Connection, and Engagement Research shows that meeting regularly with direct reports increases connection, engagement, and productivity. Learn strategies that will improve your communication, foster growth through coaching, and lead your team member to new heights of achievement. Leading with Emotional Intelligence Having a clear understanding of our thoughts, values and motives is a critical first-step to becoming an emotionally intelligent leader. Using the Goleman Model of Emotional Intelligence participants will explore the four EQ domains, complete a quick EQ Self-Assessment and craft an action plan for developing their EQ skills towards becoming a more effective leader. Making the Most of Your Meetings (1:1’s + Team Meetings) Time is precious and the ability to conduct productive meetings and engage in meaningful one-on-one conversations is essential. Learn strategies to run meetings that are efficient and productive and lead one on one's with your direct reports that foster trust, communication, and growth and increase engagement. Note: This course combines two 90 minute courses: Running Meetings: Strategies for Collaboration, Efficiency and Productivity and Leading 1 on 1 Meetings for Growth, Connection, and Engagement Making Your Values Visible Value-driven employees demonstrate a deep sense of purpose, passion, and commitment. These guiding principles affect every aspect of their work. Explore and identify the values that are most important to you and how to incorporate them into your everyday work.

Nathan was encouraging, inclusive, and friendly. He was knowledgeable, listened well, and provided new ideas for leading a team in a hybrid environment. I am confident his recommendations and this course will have a positive impact on my team environment.

- Rachel M.

Managing Conflict with Confidence Conflict management is a process that allows people to explore and understand their differences and use them to interact in a more positive, productive way. Learn your primary approach to handling conflict and when to use conflict resolution strategies to improve the chances of achieving a positive outcome. Mastering Email Etiquette Writing an effective email is key to workplace success and communication. This course equips participants with the skills to craft clear, concise, and respectful emails, while also addressing crucial topics like subject lines, tone, grammar, and response times. Learn best practices to ensure your messages are not only well-received but also promote a positive and efficient work environment.

937-252-9787 | workforcedevelopment@sinclair.edu | http://workforce.sinclair.edu

Navigating the Waters of Change Leading others through change requires strong communication skills and a clear vision of the future. To reduce resistance and increase receptiveness, leaders need to understand the human side of change. Learn ways to guide others through the change process and create a culture of “change readiness” within the team. Personal Accountability Starts with Me At every level within the organization, projects begin, tasks are assigned, goals are set, and deadlines are met...or missed. This learning session provides a simple model for understanding what it means to be accountable to ourselves and others and the actions we must take when we default to below-the-line behavior. Presentations that Pop: PowerPoint Tips and Tricks Messages can be lost simply due to poor design choices. In this interactive class, participants will learn and practice how to create a dynamic and engaging PowerPoint presentation with visually appealing slides that follow universal design principles. Learn how to structure your presentation to maximize impact and how to engage your audience using PowerPoint and other techniques. The class will conclude with participants delivering a mini presentation using PowerPoint. Problem Solving for Effective Decision Making Identifying problems. Evaluating options. Making tough decisions. Many leaders are expected to solve problems and make tough calls every day. However, they may not have had the opportunity to develop the necessary skills to do them well. Equip yourself with tools to logically address problems and evaluate viable solutions and discover your decision-making style. Problem Solving Step by Step Rapid advances in technology have dramatically changed the way we work. Despite having these tools, employers still need employees who demonstrate strong problem-solving. Learn how to use the IDEAL Method to objectively assess situations, consider apparent, creative, or unusual solutions and make sound decisions.

WHY LEADERSHIP & PROFESSIONAL

DEVELOPMENT MATTERS Organizations that embrace a strong learning and professional development culture are:

92% more likely to develop novel products and processes 56% more likely to be the first to market with their products and services

52% more productive overall

84% of companies agree that a strong learning and professional development culture leads to a more resilient organization and overall better workplace culture

https://www.skillademia.com/statistics/employee-training-statistics

937-252-9787 | workforcedevelopment@sinclair.edu | http://workforce.sinclair.edu

Project Management for Meetings & Events Organizations are recognizing the same techniques used to manage large, complex projects are easily transferable to managing meetings and special events. Learn how to use key project management tools such as planning documents, time and task charts, and communication plans to arrange and implement successful meetings and events. Resilience in Times of Uncertainty The pathway towards building resilience is not an easy one to follow, especially when we feel overwhelmed by confusion, adversity, and fear. Learn ways to navigate the chaos, tap into our inner strength, and regain a sense of control as we face a world filled with uncertainty. Respect Works Here Respect in the workplace is an essential component of fostering a positive and productive work environment. Explore the common behaviors and actions of respect and incivility in the workplace and the impact those behaviors have on individuals, teams, and organizations. Participants will learn how their personal behaviors, actions, and choices contribute to or detract from a respectful work environment. Retaining and Maintaining High Performers High performers typically do their jobs well without much supervision, but that doesn't mean they don't need attention. High performers who are not coached properly can get frustrated and may eventually look for new opportunities. Learn how to meet the needs of high performers so you can retain your top talent. Rewriting the Script on Diversity and Inclusion Increasing self-awareness is the first step in developing a baseline of knowledge about diversity and inclusion. Participants will engage in the process of self-discovery and learn how to step outside of their “bubble of sameness”. Running Meetings: Strategies for Collaboration, Efficiency and Productivity Attending meetings that are too long, go nowhere, and could’ve been an email are a waste of energy, time, and resources. Come unlock the secrets to learning how to strategically plan and facilitate your meetings to foster engagement, encourage collaboration, and reach your goals.

Service Beyond Expectations-Transforming the Customer Experience In this session, participants will learn how they are the “face” of their organization and the responsibility that comes with that. Learn how to reach the level of “trusted advisor” with customers to create a positive and lasting relationship for the organization and learn new methods of handling customer complaints and be able to create transformational experiences for customers. Staying in Sync with your Supervisor It's easy to get out of sync with your supervisor, especially if you work in a fast-paced industry or work in a remote or hybrid work environment. Learn some tips to create and maintain a positive, productive relationship with your boss by understanding their communication and decision-making styles.

937-252-9787 | workforcedevelopment@sinclair.edu | http://workforce.sinclair.edu

Strong Teams Start with Trust Trust is the foundation for building healthy, high- performing teams. Participants will increase their understanding of the critical importance of trust in building and sustaining workplace relationships to promote teamwork, collaboration, and achievement of goals. Taking Back Your Time Sometimes it feels like there are simply not enough hours in the day. Time is our most valuable resource. In this session, you’ll learn how to properly delegate and prioritize tasks. Participants will also develop tactics to change time wasting habits and engage in practices that help maximize the use of our time. Learn ways to manage interruptions, intrusions, and distractions, and to prioritize daily activities in a more efficient, productive manner. Taking the Fear Out of Feedback This course on receiving feedback is designed to empower participants with the skills to embrace constructive criticism effectively. Participants will learn practical steps for accepting feedback more positively and viewing it as an opportunity for growth rather than criticism. Taming the Email Tiger Email was never intended to replace real-time communication. However, email has become the go-to method for communicating with coworkers, customers, and business associates. As a result, hundreds of thousands of workers face an often- impossible battle to take control of their inboxes. Join us as we tap into some of the little-known secrets that can save time and make your email work for you. Temperament: What Makes you Tick (and What Ticks you Off) It’s no secret, we’re all different. But differences between ourselves and others is not an indication there’s something wrong with us, or them! Temperament is an observable pattern of personality traits that provide clues as to why we behave the way we do. Discover your temperament and how it can impact your relationships with bosses, coworkers, and even your family.

58% of Managers said they did not receive any management training.

"Leadership Transition Report 2021," Development Dimensions International, Inc.,2021. The Accidental Leader It’s quite common for individuals to unexpectedly find themselves in a position of leadership, one they may have had few opportunities to prepare for. This learning session is designed to introduce new or future leaders to the changes and challenges of moving from being an individual contributor to leading a team of employees. The Art of Delegation Delegation is a great way to reduce your workload while developing employee skills. So why are leaders so reluctant to delegate? This learning session provides several tools to help leaders determine how and what to delegate and to whom, the importance of communicating clear expectations, and techniques for getting the results you expect. The Engagement Factor: Boosting Productivity and Satisfaction Research shows that engaged employees have higher rates of productivity and job satisfaction, and lower rates of stress and burnout. Designed for managers and employees alike, this interactive course will provide insights on the various factors that impact engagement and strategies to improve workplace morale, retention, and productivity. The Inclusive Leader This class is designed to equip participants with the essential skills and mindset to foster inclusivity in their leadership roles. Learn strategies to cultivate diverse perspectives, create inclusive environments, and leverage the strengths of all team members to drive innovation and organizational success.

937-252-9787 | workforcedevelopment@sinclair.edu | http://workforce.sinclair.edu

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