Director of Media & Technology Enhanced Learning Operations
Candidate Pack
BACKGROUND
The University of Law, a private university, (formerly the College of Law), is one of the UK’s leading and longest established providers of legal education and training with origins dating back to 1876 with the formation of the leading tutorial firm Gibson & Weldon and later on, with the establishment of The Law Society School of Law. In 1962 the two were amalgamated to establish The College of Law. The University was the first ever independent institution to be granted degree awarding powers, gaining University title (The University of Law) in 2012 before being bought by Global University Systems in 2015. Working right at the heart of the legal profession, the University brings together teaching of the highest quality, a focus on practical skills and innovative learning styles to deliver perfect preparation for life in legal practice and ongoing professional development. The University is in an ongoing, exciting period of growth and expansion with more than 10,000 students, circa 800 staff and 14 campuses across the UK and Hong Kong. Alongside its Legal education and training, it is also expanding its Business school offering both in the UK and in Berlin. All campuses are close to thriving commercial centres, leading law firms and have strong transport links. Each campus is a modern, well-equipped professional law school providing a comfortable and stimulating learning and working environment.
VISION, CORPORATE PLAN & STRATEGY
Vision and mission To be the global university of choice for the professions, by driving innovation in applied education to deliver outstanding employment outcomes. The University of Law exists to serve its students and their future employers by being global leaders in providing applied knowledge and skills.
Vision and Mission
Strategic Aims
Drawing on our heritage as one of the UK’s longest established law schools, we strive to build on our success through the ethos of IDEAS:
Student Focus
Widening Participation
• Innovation - for our people, campuses, technology and business practices
Innovation and Growth
• Diversity - continuously improving the quality, quantity and flexibility of our courses
People
• Employability focus - ensuring our students are in demand by firms and businesses
• Ambition – inspiring the best in our students and society
• Success - academically and professionally for all
Strategic Aims
Student focus • The quality of the student experience is key to our ethos, reputation and our ability to recruit and be commercially successful We were ranked in the Top 10 for 5 core categories in the National Student Survey 2019 and in the same year were awarded Silver in the Teaching Excellence and Student Outcomes Framework for our teaching, learning and outcomes. Our performance in the critical categories of teaching excellence and academic support for students is sector leading.
Widening participation We are committed to widening participation and diversity across all of the University’s programmes.
Innovation and Growth • Our programme portfolio is constantly evolving to remain innovative, topical and relevant • Our reach is being extended through the creation of new campuses and partnerships • Our reputation, and the global importance of the English legal system, position us well to increase overseas recruitment beyond our traditional UK-focused student base
People We strive to:
• Support the development of colleagues to enable the delivery of an even higher quality service • Recognise and reward strong performance
Student Experience In addition to our teaching, the business processes that drive the student journey are pivotal to our students’ experience. We look to work collaboratively with the student body, being responsive to student needs and feedback.
• We will continue to invest in the student experience, its people and facilities • We will continue to deliver high quality services in a cost-effective way • We will use resources in an efficient and responsible manner
CAMPUSES
1. Birmingham
2. Bristol
3. Chester
4. Guildford Campus
5. Leeds Campus
6. London Bloomsbury Campus
7. London Moorgate Campus
8. Manchester Campus
9. Nottingham Campus (new for 2019)
10. The University of Law at UEA in Norwich (new for 2019)
11. The University of Law in Exeter
12. The University of Law in Liverpool
13. The University of Law at Reading
All of our campuses are in thriving commercial areas and offer the same fully-resourced facilities, including well equipped IT suites with PCs for DVD and i-Tutorials, comprehensive law libraries with all the latest legal texts, quiet study areas and places to relax.
14. Hong Kong Centre (new for 2019 )
Birmingham
Nottingham
Hong Kong
Guildford
Chester
Bristol
Main Function of Job
JOB DESCRIPTION
• Leading both the operational service delivery and solutions of media & technology enhanced learning across the University through various models of delivery. • Lead the delivery of our VLE, Print & Media teams to support our technology enhanced learning and teaching systems to ensure inclusive design and support of the overall service strategy for academic enhancement.
Main Function of Job
Reporting to Chief Operating Officer
Location Flexible
Direct Reports Head of Media & TEL Planning & Production Service Delivery & Head of Media & TEL Solutions Delivery
• Deliver TELT & Academic Enhancement strategic plans to ensure flexible, cost- effective and adaptive TEL operational solutions for eLearning, instructional design, development, and delivery. • Develop, maintain and regularly review and update our operational business plans to support the University digital strategy. The post holder will need to proactively engage and collaborate with both Operational and Academic stakeholder across the University and GEI for effective delivery of eLearning services and student experience.
JOB DESCRIPTION
Specific Responsibilities
Specific Operational Responsibilities: • Delivery of technology enhanced learning and teaching operations for future programmes, including but not limited to the VLE, Media & Print group. • Support pedagogical engagement, development of teaching practice and the student learning experience within the digital context. • Collaborate and work extensively with senior leaders and academic and professional colleagues across the University to determine and deliver operational needs and service delivery solutions of media & technology enhanced learning through various models of delivery. • Delivery of programme prototypes, operational processes (templates) and support staff training and enablement. • Delivery of realistic and achievable production schedules, including effective management of all resources • Key liaison with technology enhanced learning suppliers, including but not limited to VLE, Media and Print specialists. • Delivery of central admin systems, compliance, process and procedures for the Media & Technology Enhanced operations group, and adhering to best practices in all production and operational areas, including but not limited to: • Agile project management principles • Inclusive design principles • Sustainability across all operational delivery areas • Maintenance of media production equipment, stock control, security • Copyright clearance and purchase; production insurance agreements and production invoicing and ledgers • Health and Safety of filming and production within the Multi Media Unit, all building and office based health and safety • Continuous performance improvement in terms of production and technology enhanced learning operational services
Specific Responsibilities
Strategic thinking and planning: • Lead the development of operational plans to support University technology and enhanced learning for both teaching and learning. • Create an ongoing operational project plan for the delivery of technology enhanced learning systems, processes and best practice. Ensuring strategic aims can be translated into practical and achievable operational plans. • Lead staff development to ensure an agile, flexible team that can deliver business requirements. • Develop Key performance indicators to measure the success of all elements of operational plans, and report on this to the Operations board, providing recommendations for further development. Leadership: Contribute to the: • Development and support of a senior management team committed to the University vision, values, standards and quality; • Initiation and management of change in pursuit of the Universities strategic objectives; and • Building and support of a high performing Media & Technology Enhanced Learning Operations team.
Management of People: • Recruitment of quality people. • Line management and development of personnel. • Develop and train people to meet new and challenging organisational needs. • Establish and communicate clear standards and expectations. • Performance management including appraisal, motivation, pay and promotions. • Secure commitment to change through appropriate involvement of people. • Delegate effectively. • Make best use of the skills and resources of own team. Management of financial and other resources: • Lead on annual budgets for both staff and group operational financials. • Lead on developing production metrics to ensure swift response to University business cases. • Ensure cost efficiency on everyday costs, identifying areas of savings and negotiating deals and managing contracts. Reporting Line: The Director of Media & Technology Enhanced Learning Operations will report directly to the Chief Operating Officer but will operate in a matrix environment to many key stakeholders within the University. In addition to the duties and responsibilities listed above the job holder is required to perform other duties assigned by the COO and other senior key stakeholders from time to time. The post holder is required to be flexible in their role and working hours to meet the needs of the business. This job description is correct at May 2020. It may vary in consultation with the post holder to reflect developments and differing requirements in the University.
PERSON SPECIFICATIONS
Training & Education Essential • Digital learning background • TEL, JISC, Blackboard or related user group activity • Degree in a related subject • Commitment to continuous personal development Desirable • Media (print/video/eLearning) production Skills
Training & Education
Skills
Experience
Essential • Excellence in the following:-
• Oral and written communication skills • People management and leadership skills • Production scheduling/planning and prioritisation • Budgeting • Delivering projects within time-scales and to budgets • Presentation skills • Teamwork • Staff motivation • Coaching • Demonstrable high level collaboration skills with other key stake- holders in UK and Internationally • High level of numeracy and IT literacy skills • Ability to work with a degree of ambiguity and change • Positive & proactive attitude Desirable • Booking and negotiating rates for crew, equipment, cast and locations. • Knowledge and experience of managing Health and Safety Protocols for location filming and studio. • Knowledge of PACT/BECTU Agreements • Good knowledge of broadcast equipment and formats
Experience Essential • Substantial proven experience in a director/leadership role • Previous experience in an educational establishment particularly in developing technology enhanced learning and teaching; • Virtual learning environments, • Digital media resources using rapid authoring tools, • Producing both marketing media items and learning & teaching media items, and • Print production and manufacturing environments. • Commitment to product and role • Analytical problem solver & resourceful • Excellent interpersonal skills
• Monitoring and managing budgets • Effecting and managing change
• Delivering projects within time-scales and to budgets • Flexible and prepared to be hands-on, where required • Willing to learn and take on new ideas and working practices, effecting and managing change • Ability to accept and act upon constructive criticism • Managing and developing staff as direct reports. Including managing a team of varying disciplines and levels of seniority • Undertaking appraisal interviews, dealing with performance issues, disciplinary procedures, etc. • Comfortable and willing working in a multicultural environment Desirable • 5 years’ experience in the Technology Enhanced Learning and Teaching field • 5 years’ experience managing efficient and Agile team(s) • 3 Years’ experience in project management • Experience of Blackboard Learn Ultra • Experience of rapid authoring tools for eLearning and publishing • Experience of developing effective working practices in an on-shore off-shore environment • Working within a multifunctional / multisite matrix environment • Outline understanding of the legal and legal education market place
PERSON SPECIFICATION
Behavioural Skills Essential • Commitment to product and role • Champion of change • Analytical problem solver & resourceful • Excellent interpersonal skills • Professional, credible, commands and gives respect • Organised with excellent prioritisation skills • Flexible and prepared to be hands-on, where required • Effective communicator • Willing to learn and take on new ideas and working practices • Ability to accept and act upon constructive criticism Desirable • Flexibility in working hours will be required to meet demands of the role
Behavioural Skills
Application Process
The University is being supported on this recruitment campaign by the search consultancy The Management Recruitment Group (MRG) .
To arrange a brief conversation please contact our advisor Sian Gardiner of MRG on 020 3962 9900 / 07932 717 458 or at sian.gardiner@mrgpeople.co.uk.
Applications should contain a CV and Covering Letter and should be sent to Sian Gardiner at the Management Recruitment Group sian.gardiner@mrgpeople.co.uk.
Closing date for applications is Sunday 19th July 2020.
Formal interviews will take place on Thursday 30th and Friday 31st July.
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