Ireland's Plumbing & Heating Magazine Issue 106 Mar-Apr



ISSUE 106 - MAR/APR 2022 For further details: +44 (0) 1785 218208 or Chris Reilly, Country Manager for Ireland, on 00353 (0)85 2152288, or Gary Swann, Northern Ireland Sales Manager, on 07760 596727 or e-mail


In this issue...

Issue 106 - Mar/Apr 2022






News &Views 5 Grant in running for top award Company embarked on R&D project to help existing rural and hard to heat homes reduce carbon emissions. 12 Albion appoints Area Sales Manager for Scotland and NI Billy Ritchie, will work closely Albion’s network of independent merchants, as well as contractors and consultants in the area.

Product News 10 Conex Bänninger ‘bringing press- fit home’ to Ireland Firm excited to launch >B< Press tool in original Irish sizes, in partnership with distributor Hevac. 20 Panasonic highlights role of heat pumps in low carbon future Air-to-water heat pumps can help reduce emissions, energy consumption and costs. 49 C&F Quadrant supplies Nesta Chrome boilers to schools

In Focus 23 Heat pumps and underfloor heating feature

Check out the latest updates from manufacturers leading the way in delivering innovative heating solutions.

60 Bathrooms special Don’t miss some of the hottest bathroom trends and ideas on the market. 76 Northern Ireland’s Plumbing and Heating Awards 2022

17 OFTEC urges Government to explore all options

David Blevins, OFTEC, says Stormont must avoid one size fits all approach on the road to net zero.

Get your entries in for the most prestigious industry awards event on the NI calendar.

Wall hung cascade boilers are great fit for educational projects.

THE TEAM: Managing Director Karen McAvoy Editor Stephen Gamble Editorial Laura Barr, Heather Campbell Publication Manager Jacqui Fairley Advertising Julie Patterson Production Manager Julie Anne Guiney Digital Creative Manager Jo Hendron Digital Communications Rachel Freeman Accounts Andrea Simpson Photography Gordon McAvoy Printed by W&G Baird

CONTACT US: The Forge, 13b Lisburn Road, Moira, Co. Armagh BT67 0JR T: Moira: 028 9261 2990 T: Dublin: 01 696 8319 E:


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Plumbing & Heating Magazine is published on a bi-monthly basis and distributed throughout Northern Ireland and the Republic of Ireland on a controlled circulation.




Leading home heating solutions company Grant has been selected as a finalist in the sustainability category of The Irish Times Innovation Awards 2021. The prestigious awards aim to recognise and promote the best service, product, or operational innovations throughout the island. Category winners will receive a €10,000 communications package and a one-year premium digital subscription to The Irish Times. The overall winner - selected from the category winners - will also receive a unique and high-profile communications and advertising package worth €100,000. Operating at the forefront of the heating industry for over 40 years, with its cutting edge sustainable and innovative product development, Grant is a trusted brand for homeowners throughout the country and has been nominated for its highly efficient hydrotreated vegetable oil (HVO) biofuel compatible Vortex condensing boiler range. Looking to the future and supporting the Climate Action Plan for over 50% reduction in emissions by 2030, Grant demonstrated its commitment to innovation and sustainability by embarking on an R&D project, representing an investment of over €250,000, to help existing rural and hard to GRANTSHORTLISTED FOR INNOVATION AWARD

Grant founder, Stephen Grant.

heat homes reduce carbon emissions and help prevent homeowners from incurring the high cost and subsequent disruption to daily life of deep retrofitting. Founder Stephen Grant said: “We are delighted to be recognised for our innovation. Our breakthrough in the research and development of HVO- ready condensing boilers means that we have largely transformed to a renewable heating company with our portfolio, including ranges of biofuel ready condensing boilers, condensing pellet boilers, solar thermal panels, underfloor heating, hot water cylinders, aluminium radiators, and air to water air source heat pumps. “As a company, we remain committed to helping homeowners throughout Ireland

reduce their carbon footprint and future- proof their homes.” Stephen continued: “The HVO biofuel compatible Grant Vortex range of condensing boilers has the ability to help decarbonise over 1 million liquid fuelled homes in Ireland, in particular those off grid with poor thermal efficiency. Utilising HVO for heating will also help Ireland to significantly decarbonise existing residential homes, at a cost of approximately €500 per existing oil boiler installation when matching and changing to a new biofuel burner and substantially less if the boiler is already biofuel ready.” Grant will be competing against two other finalists in their category. Look out for an announcement of the winners.


Navien is celebrating the sales performance of its LCB700 blue flame oil boilers in 2021, which saw the company achieve outstanding results and continue to lead the way in blue flame technology. Navien only manufactures oil boilers employing blue flame burner technology, ensuring its range maintains the highest standards of energy efficiency and performance, especially when compared to inefficient yellow flame alternatives. Renowned by installers and end-users alike, Navien already produces and sells over 200,000 oil boilers per year globally. Its blue flame units have established themselves among industry professionals for boasting efficiencies up to 104%, as well as ultra-low NOx emissions of only 57mg/ kWh – making the LCB700 the only domestic oil boiler capable of achieving an ErP A+ energy rating. Commenting on the natural evolution of oil boilers, Jason Davies, National Business Manager at

Navien, said: “We’re obviously delighted with the performance of our LCB700 blue flame oil boilers in 2021. It’s testament to their high levels of quality and efficiency that oil installers are embracing these products nationwide. “However, we’re not going to rest on our laurels, especially as the industry looks towards achieving net-zero carbon emissions by 2050. That’s why we’ve developed our LCB700 blue flame range to be HVO-ready, which puts us in a great position as the UK moves towards decarbonising heating systems.” Available as either a regular, system or combi boiler, in both internal and external models, the highly efficient LCB700 blue flame is also lightweight (with lift weights from only 67kg), easy to handle and optimised for simple, fast and cost-

effective installation.





W hen there is a need for a has the ideal answer with its SCALA2. Since they launched in 2017, these WRAS approved, fully integrated, variable speed, water booster pumps have been increasingly popular. The main reason for this is because they provide the perfect water pressure for up to eight water outlets – even with multiple taps and showers are running simultaneously. These clever little units combine the pump, motor, tank, sensor, drive and non- compact, whole house water pressure booster, Grundfos

return valve in one neat package, with integrated intelligent pump control. This means that the SCALA2 will automatically adjust its performance to meet both inlet pressure and water consumption demands. Additionally, the SCALA2 features a built- in sensor, which constantly measures the discharge pressure. If the pressure drops below the desired level, the SCALA2 immediately boosts its operation to compensate for the loss of pressure, resulting in the delivery of perfect water pressure. All this makes the SCALA2 the perfect choice for a range of domestic applications, as well as boosting from roof tanks, break tanks and ground tanks, including rainwater tanks. It can also be used with a break tank to boost pressure into a combi boiler or unvented cylinder system. The SCALA2s suction lift performance enables the break tank to be located up to 8m below the pump location - this includes boosting from wells. They also offer great value for money and with a noise level of 47 dB(A) in typical use, the SCALA2

Key features & benefits • Perfect water pressure: Intelligent pump control adjusts operation to ensure perfect water pressure at all times. • Low noise: With a noise level of 47 dB(A) in typical use, SCALA2 is one of the quietest boosters in its class. • Easy selection: One variant for all domestic applications. • Easy installation: Compact, all-in-one solution for perfect installation in no time. • Easy to operate: User-friendly control panel for easy set-up. • Water-cooled, permanent magnet motor. • Dry running protection.

is one of the quietest boosters in its class, with just one variant suitable for all domestic applications.

T: +353 (0)1 408 9800 E:




WOLSELEY’S EMERGENCYPLUMBING CAMPAIGNSEES BRANCHES INCREASE INVENTORY Wolseley has launched an emergency plumbing campaign to help its customers complete numerous jobs in a single day. Central to the campaign, Wolseley branches are increasing their emergency plumbing parts inventory, which will see customers benefit from increased availability. Specific product groups in the campaign include toilet repairs parts and accessories, bathroom parts and accessories, traps and wastes, drainage, valves and fittings, commercial toilet parts and accessories, washers and fittings, tools and consumables plus macerators and shower pumps. In addition to increased availability of products, the campaign is also driven by improved search capabilities on Wolseley’s website, which provides a click and collect within 60 minutes service.

Grant founder Stephen Grant and director, Niall Fay

Grant has announced a new partnership with the Irish Green Building Council (IGBC), in a bid to support the acceleration of the decarbonisation of residential heating. Pat Barry, CEO at IGBC said decarbonising our homes is critical to reach carbon neutrality. “As it currently stands, the residential sector accounts for about one quarter of the energy used in Ireland,” he explained. “Grant is the first heating company to join our organisation as a partner member and we are looking forward to working with them to support the decarbonisation of our built environment.” The Government Climate Action plan requires Ireland to install 600,000 heat pumps by 2030. To make the shift to heat pump technology, Grant is ramping up education of installers, architects, engineers and local authorities, offering free CPDs. / GRANT JOINSFORCESWITH IGBCFOR SUSTAINABLEBUILTENVIRONMENT


Gordon James is recognised for 40 years’ service

Cormac Cranney started at Haldane Fisher 25 years ago

Ricky Kelly has marked 25 years at the company

Three long-serving employees at Plumbmaster have been recognised for their years of service to the company. Gordon James has completed 40 years at the firm – a specialist division of Haldane Fisher – while Cormac Cranney and Ricky Kelly have both reached their milestone 25 years. Ricky’s career path has led him

through many roles as he progressed within the department in many branches, including the Isle of Man and setting up the plumbing department in Larne, before moving to Ladas Drive in East Belfast, where he has run the department for the last eight years. He said: “When I started with the company, we had only four branches

- we have seen steady growth in the branch network to the 17 branches we have today.” Speaking of his time at Haldane Fisher, Cormac said: “The evolving of Plumbmaster has really put Haldane Fisher plumbing and heating out there. It is now a considerable market force to be reckoned with.”





C onex Bänninger, a global leader in plumbing fittings manufacture, is “bringing press-fit home” to Ireland with the launch of its newly developed >B< Press range in original Irish sizes for copper pipe. The flame-free system is faster, safer and easier to use than traditional brazing and provides a secure and lasting leak-free joint, due to its three-point press. The cleverly designed press tool means that to change the jaw head for different sized fittings, plumbers and heating engineers need only place different inserts into a single

mother jaw, instead of replacing the complete jaw, saving even more time. The mother jaw and inserts come in a tidy compact transportable box, which is light and easy to carry, making it an ideal solution when on-site. >B< Press Irish can be used on hard or half hard copper pipe, conforming to ISEN 1057, and is ideally suited for hot and cold water services, heating systems, chilled water and oil-free compressed air applications.

operating pressure of 16 bar, with a temperature range of -35°C to 110°C, and are currently available in original Irish sizes ½” , ¾” and 1”. Conex Bänninger has been supporting domestic and commercial plumbers and mechanical contractors in Ireland for more than 45 years. Regional Technical Sales Manager, John Crofton, said: “We are really excited to be launching >B< Press in original Irish sizes, in partnership with our long-standing distributor partner Hevac. “This bespoke range has been designed and engineered at

The pipework connections are designed for a maximum

Available from Hevac T: +353 (0)1 419 1919 - E:




“We are really excited to be launching >B< Press in original Irish sizes, in partnership with our long-standing distributor partner Hevac.”

our state-of-the-art European manufacturing facilities specifically

system in markets around the globe. Garrett White, Managing Director of Hevac, said: “For us, Conex Bänninger is the perfect fit. They are renowned for producing high quality, innovative fittings, from being the first to introduce solder ring fittings to the market in the 1980s, to the more recent introduction of >B< MaxiPro press fit for air conditioning and refrigeration applications, and now Irish >B< Press. “The very clever design of the tooling, coupled with quality European manufacturing and a professional installation training and certification process, sets Conex Bänninger >B< Press apart. “>B< Press Irish is a very welcome addition to the Conex Bänninger suite of press solutions. With >B< Press in metric sizes, >B< Press

Inox, and >B< MaxiPro fittings and approved pipe already available and in stock, we are now a true one stop shop for press systems, covering the full heating, plumbing and refrigeration market.” As a purely mechanical joint, >B< Press Irish avoids any fire risk and requires no hot works permit or the carrying of heavy gas bottles and other hazardous materials. The fittings have the benefit of a three-point press, with one press either side of the bead and a third compressing the O-ring. In tests, press fittings are around three times faster to install than those that require brazing. WRAS approved, they also have a leak-before-press feature designed to leak at low pressures to highlight any joints that have not been pressed.

with Ireland’s plumbers and heating engineers in mind.

“Some are already familiar with our >B< Press in metric sizes, and it was only natural that we developed a complementary range in original Irish sizes so they can enjoy the extra productivity and benefits that press fittings bring. “It is particularly pleasing to be bringing press-fit home to Ireland, as it is the birthplace of the then revolutionary concept of using an O-ring seal in a crimp-type copper plumbing fitting, and its further development is a proud part of Conex Bänninger’s heritage.” Press-fit technology has grown exponentially in popularity and is now the preferred copper jointing

For more information on the full range of Conex Bänninger fittings and accessories, visit





Albion Valves (UK) Ltd, one of the UK’s leading valve suppliers, has appointed Billy Ritchie to represent Albion in Scotland and Northern Ireland. Billy will hold the role of Area Sales Manager for the region. His role will see him working closely with our network of independent merchants, as well as contractors and consultants within the area. Billy has a wealth of experience and knowledge, having held senior management positions within the valve industry for over 18 years. He has previously been responsible for securing and delivering many prestigious building services projects, setting him in good stead to service the supply chain in conjunction with our Projects Support Team. “I am looking forward to working closely and supporting Albion’s merchants in Scotland

and Northern Ireland,” Billy said. “Throughout my years in the industry, I have observed Albion become a leading player in the valve industry and become a desired brand amongst contractors and consultants as a result of their comprehensive, quality offering and the project support services that they now offer.” Darren Baxter, Albion’s Sales and Marketing Director, added: “We are delighted to have Billy on board. From his time in the industry, he has many key relationships which will no doubt help him to develop the area and it will certainly bring a lot to our business. He will be making his way around all of our loyal customers in the area in due course.” T: 07913 122468 E:

Albion Area Sales Manager for NI and Scotland, Billy Ritchie.


Fuels for Ireland, along with OFTEC and UK and Ireland Fuel Distributors Association (UKIFDA), has launched The Alliance for Zero Carbon Heating (TAZCH). TAZCH brings together the entire liquid heating fuels supply chain with manufacturers of boilers and those who service them, to highlight the critical role which advanced, sustainable, synthetic and biofuels can play in reducing greenhouse gas emissions from heating in Ireland. It comes as research by consultancy firm

AECOM claims new liquid heating fuels could dramatically reduce emissions from domestic home heating. Its report - A Review of the Irish Residential Heating Sector – said the use of bioliquid blends in existing kerosene-based home heating systems is a viable way to transition away from complete reliance on kerosene oil. The analysis found a 50% bioliquid/kerosene blend would be optimal for the transition, in terms of attaining significant emission reductions while

remaining affordable for households. Further, the report concluded that, of the bioliquid-based options for heating, hydrotreated vegetable oil (HVO) would deliver the greatest reduction in carbon emissions, at 86% per household (currently using kerosene) over a 10-year period. Fuels for Ireland is a membership organisation, representing companies that import, distribute and market liquid fuels

and operate forecourts.




Clodagh Mullan, Greater Newry Area.

William Fleming, Coleraine/Ballymena Area.

CHANGES ABOUND AS PLUMBING MERCHANT LOOKS TO ENSURE CONTINUED SUCCESS... After six years of growth, Plumbmaster is ready for the next step

W hen it first launched in competitive and locally owned”. Now, six years later, that motto remains at the heart of the company’s success as it continues its growth and expansion. It is no exaggeration to state that the Newry-based business has transformed the plumbers’ merchant sector in 2016, Plumbmaster proudly proclaimed to be “flexible, Northern Ireland since it arrived on the scene, spinning out from Haldane Fisher to form its own specialist division and become a hugely successful entity in its own right. “We began with a vision of bringing focus to the plumbing and heating section already established within Haldane Fisher, and our high expectations were exceeded as the company quickly grew,” said

With Plumbmaster now well-established in NI and having enjoyed six years of superb growth and success, Eamonn said the firm is now ready to take the next step. He added: “Haldane Fisher has invested heavily in Plumbmaster, which shows it has tremendous confidence in this specialist division. It is great that we have the connection with such a progressive company, but we are still independent and locally owned. This has been crucial to our success, and we have been making a lot of enhancements to ensure Plumbmaster continues to thrive in the coming years.” The company has launched its own dedicated renewables division based in Newry, headed up by Wayne Gribben. With his years of experience as an

Plumbmaster Director, Eamonn McCarthy. Plumbmaster has 11 branches across Northern Ireland and two on the Isle of Man, all with their own dedicated trade counter, staff and delivery fleet, including the recent addition of a new 10-tonne lorry and two new vans. This is backed up by social media channels and a dedicated website, offering a complete buy online service with account management facilities. All the former Haldane Fisher plumbing departments have been rebranded as Plumbmaster, with the majority of branches having their own dedicated entrances to avoid customers having to queue in the builders’ merchant area. In 2018, the company’s first standalone branch was opened at Duncrue Industrial Estate.




Dean Youle, Greater Belfast Area.

Wayne Gribben, Underfloor Heating and Renewables Consultant.

underfloor heating and renewables consultant for Plumbmaster, Wayne is ideally placed to lead this new hub, which will serve all of Northern Ireland. The firm has also appointed two new business development managers in a bid to help grow existing business, as well as targeting potential new clients. William Fleming, a branch manager for Plumbmaster, will be the sales representative on the ground in the Coleraine and Ballymena areas. Meanwhile, Clodagh Mullan has been brought in from outside the industry to

Elsewhere, the company has been going through a digital transformation, including moving to EPOD (Electronic Proof of Delivery) and DMS (Delivery Management System) to help reduce paper usage, introducing new CRM (Customer Relationship Management) systems to improve customer service, and continuing to develop its very successful e-commerce section, which now offers a one hour click and collect service. Its website has proven to be a real success story and the group recently won the prestigious Online and Digital Strategy of the Year Award at Builders Merchants’ Awards in London. “The world is changing rapidly and this industry is no different - we are endeavouring to keep pace, and even stay ahead of the game wherever we can,” Eamonn told Plumbing and Heating Magazine. “We are always looking to provide the best overall experience for our customers. This is something that we want to build on and we will continue to engage with customers and develop our services.”

To contact one of Plumbmaster’s business development managers in your area, call:

Greater Newry: Clodagh Mullan T: +44 (0)7799 711504 Coleraine/Ballymena: William Fleming T: +44 (0)7880 504579 Greater Belfast: Dean Youle T: +44 (0)7436 272156

cover the Greater Newry area. “With her background in retail,

Clodagh will bring a real sales focus to the job,” Eamonn added. “Both William and Clodagh will help strengthen our external sales in their respective areas, and they will be out on the road soon meeting customers.” The company also has plans to create an internal sales hub in Belfast, headed up by a new member of staff, Greg Holmes. “This will free up our experienced sales rep, Dean Youle to get out and about more in the Greater Belfast area,” Eamonn explained.

For enquiries regarding renewables, contact: Wayne Gribben Underfloor Heating and Renewables Consultant: T: +44 (0)7810 570564






DECARBONISING HEAT CONSULTATION SET TO ARRIVE LATER THIS YEAR... Government urged to avoid ‘one size fits all approach’ as poverty levels rise

N orthern Ireland is set to face a surge in the number of households in extreme poverty, according to the National Institute of Economic and Social Research (NIESR). The NIESR predicts that all regions in the UK will see extreme poverty rise by more than 10% in the coming year. According to the BBC, poverty levels in Northern Ireland are estimated to rise by a staggering 67% in the year ahead, bringing “the total number of destitute households to about 25,000”. When you consider statistics like this, it is even more important that the Government considers a realistic approach when the Decarbonising Heat Consultation arrives

later this year. Living in a cold home can be both

physically and mentally harmful. No one should have to decide between eating or heating, but that is the reality that many are now having to choose between. We would urge the Government to consider that these are choices currently being faced, as the Decarbonising Heat Consultation approaches. 2022 will be a decisive year that will outline how people will heat their homes going forward in efforts to reach net zero targets by 2050. Both the Republic of Ireland and England have actioned plans for decarbonising this sector already. Northern Ireland has the benefit of being in a position that allows us to review and reflect on these approaches. In ROI, the Government is offering a grant of up to 50 per cent off a deep retrofit, however the average cost of these works is €56,000, which leaves a large bill for the homeowner to finance, and we don’t see how the savings offered will cover the remaining payments. Similarly, England has offered a £5,000 grant towards an air-source heat pump, however the total bill (including installation costs and any extra insulation works) is expected to be between £15,000 and £20,000. At a time when households are feeling the pressures of rising costs, it would be unrealistic for Stormont to expect a similar approach to incentivise households to decarbonise. Heat pumps and retrofitting will be the right choice for many living in a new,

David Blevings, OFTEC Ireland Manager

thermally efficient, or recently built house, but for those facing financial difficulties and living in an older, colder home, there must be options considered that won’t leave them behind on the road to net zero. Heating oil is currently used in over 500,000 homes in Northern Ireland. A recent analysis by the AECOM engineering company showed that biofuels in home heating could achieve similar emission reductions to retrofitting, quickly and at a much lower cost. The current biofuel being promoted as the replacement for kerosene is Hydrotreated Vegetable Oil (HVO) that offers an immediate c.88% reduction in carbon emissions. Our message to Stormont would be to examine every option available, and to keep low carbon options and no regret pathways on the new Assembly’s agenda when considering the heating consultation later this year. A one size fits all approach must be avoided at all costs.

For more information, visit Alternatively, contact David Blevings, OFTEC Ireland Manager on T: +44 (0)28 9186 2916 or Sean McBride, Ireland Representative on T: +44 (0)7540 502 304 (NI) or +353 (0)87 241 7041 (RoI).




OVER €90,000 RAISED FOR VITAL SERVICE SO FAR... Calor andSamaritans mark second year of partnership

L-R are Duncan Osbourne - Calor CEO and Niall Mulligan – Samaritan Executive Director

I n late 2020, Calor committed to its first partnership with Samaritans Ireland. After an extremely rewarding first year, the firm is proud to announce that it has entered a second year of support for the charity. Every day, Calor works closely with installers across Ireland to help them meet the needs of their customers. Likewise, Samaritans provide support for individuals seeking help for their mental health - 24/7, 365 days a year. Since the partnership launched, Calor has donated over €90,000 through both company donations and employee fundraising. In 2021, Calor employees raised over €5,000 through the Samaritans ‘Your24’ challenge. The

partnership enabled Samaritans to answer an additional 4,000 calls. Samaritans play

an integral part in supporting local communities across the island of Ireland. Calor, a long-standing company dated back over 80 years, shares similar values and is committed to being a good corporate citizen. Reaching out to Samaritans is completely confidential and free through phone or email. You can also access the Samaritans self-help app to get practical tips on ways to help your mental health and support yourself through challenging times.

You can call Samaritans on 116 123 or email (NI) or (RoI) “Calor has donated over €90,000 through both company donations and employee fundraising.”





T esto is giving away the brand-new Nissan Tekna, with features including auto air conditioning, cruise control, colour reversing camera, navigation and more. Testo offer flue gas analysers for basic domestic boiler testing through to the needs of commercial boiler engineers. These multi-function devices allow heating engineers to test gas pressures, flow and return temperatures, and some models also offering additional probes for measurement of ambient CO and CO2. Purchase any Testo 310, 327, 320B or 300 flue gas analyser kits you’ll be in for a chance of winning this fantastic prize. Competition entries are also eligible

across the new Testo 55x digital manifold range, including Testo 550i, 550s and 557s - suitable for heat pumps and refrigeration applications. The manifolds

offer fast measurement and easy operation, are compact, reliable and robust, with wireless measurement for uncomplicated documentation. Purchasing a thermal imaging camera will also give you a chance to win. Characterised by superior price performance ratio, Testo thermal imaging cameras stand out - thanks to their excellent image quality and time- saving additional features, whether

for maintenance engineers or energy consultants, industrial applications or in homes, entry-level user or pro. Each product purchase equals to one entry, simply register your products on the testo website to enter: Offer ends April 30, 2022. Terms & Conditions apply.







D ecarbonisation is high on the agenda for current housing developments to lower carbon emissions from homes, with the average eco-home capable of cutting energy bills by 30%. Now is the time to act and start changing the way we heat and cool our homes. Air source heat pumps currently on the market are very reliable, are quiet in operation and highly energy efficient when compared to oil-fired boilers or electric heaters and can be play a large part in lowering carbon emissions. Further efficiencies can be achieved when linked to smart controllers to produce significant savings for heating and domestic hot water (DHW) provision. Manufacturers are currently increasing their offering of sustainable energy solutions designed for residential applications. An example is the Panasonic Aquarea air-to-water heat pump range, which has one of the widest ranges on the market, with options to suit most sizes of property and output requirements. These heat pumps, together with smart remote control such as the Smart Cloud and Service Cloud, monitoring, fault diagnosis and fault rectification technology provide

“Air-to-water heat pumps are the future for the housing sector.”




“Aquarea, is an innovative low-energy system that uses the lower GWP refrigerant (R32) and provides heating and hot water, even when outdoor temperatures are extremely low.”

a comprehensive and energy efficient solution for heating and domestic hot water provision. Panasonic has long since been pioneers for creating energy efficient heating and cooling units, and one of its key motivators when developing latest innovations is its Environmental Vision 2050, to ensure a positive contribution to society by reducing the amount of energy used and utilising clean energy. Panasonic’s air-to-water heat pump range, Aquarea, is an innovative low- energy system that uses the lower GWP refrigerant (R32) and provides heating and hot water, even when outdoor temperatures are extremely low. With many sizes, capacities and options to choose from, the Aquarearange offers a very wide choice to ensure the most appropriate system for all sizes of properties and comes in three different versions: Monobloc, Bi-Bloc and All-in- One. According to independent tests, the Panasonic Aquarea J Generation R32 Mini Monobloc range and 16kW Bi-Bloc T-Cap Super Quiet air-to water heat pumps have been confirmed to have impressively low levels of noise when in operation, with

independent tests confirming market leading noise levels of 60dB(A)1 whilst operating at full load. Marina Village Greystones in Ireland features 358 architecturally designed A-rated homes. All homes were installed with the Panasonic Monobloc Aquarea air-to-water heat pump because of their outstanding A++ energy efficiency rating. This project is more than just environmentally friendly, it’s consistently saving residents up to 50% on their fuel bills, 20% more than the average eco- friendly home is predicted to do. SMART CONTROLS Smart solutions, such as the Panasonic Smart Cloud and Service Cloud, can now remotely monitor the suction and discharge pressure of a unit to help reduce system down time, thus ensuring that they have a heating, cooling and hot water system that suits their individual daily needs. The Panasonic Smart Cloud and Panasonic Service Cloud have been introduced to the industry to enable direct communication between heat pump units and controllers. This integration allows building owners and

portfolio managers to view all their heating and cooling units anytime and from anywhere via a single interface and via mobile devices such as tablet, mobile or laptop, plus delivers actionable real time insights to help reduce energy consumption and drive savings. Using this smart technology, users can access a detailed breakdown of the system’s energy consumption from 60 minutes to seven days, and schedule the settings to ensure a constant and comfortable temperature throughout. This can help end users compare space utilisation and adjust the system so that energy is not wasted. It is crucial for installers to draw attention to this added value that a smart control system can offer these incredible benefits from the IoT revolution. In conclusion, by switching to air to water heat pumps to provide heating to our homes such as the Panasonic Aquarea J Generation with R32 refrigerants, housing emissions can be lowered significantly, plus residents can save up to 50% on their fuel bills. Air-to-water heat pumps are the future for the housing sector and an essential step in challenging the climate change problem.

For more information on the Panasonic range of low carbon solutions, visit





L-R Brian Graham, Plumbrite and Michael McGirr, Warmflow.

Warmflow Zeno Heat Pump has been integrated into the heating system at a Co. Armagh property.


The ZenoRange

The Zeno range of heat pumps are available in three outputs from 6kW to 17kW, and all are designed to work off standard single-phase domestic electricity. Key features include: • Low noise, high efficiency Mitsubishi/ Panasonic Rotary Compressors • User-friendly touchscreen interface • Fully integrated, variable speed, high efficiency pump • Electronic controlled expansion valves • High Flow heat exchangers with large surface area • Flow temperatures of up to 55 ºC means the unit can heat radiators, and your domestic hot water tank similar to a common household fridge, taking the warmth from the air outside - even when it’s freezing - and increasing the temperature to provide heating and hot water for your home. To find out more about Warmflow’s sustainable Zeno range, or if you have plans that need sized, please contact:

A ward-winning manufacturer Warmflow has helped to significantly boost the energy efficiency of a historic rural house, with the retrofitting of a more eco-friendly and cheaper heating system. The Warmflow Zeno air source heat pump was selected as the ideal solution to replace an existing oil boiler at the Co Armagh property – which dates back to Georgian times. The new pump provides heat for a space of around 2,000 sq ft. Installer Brian Graham, of Plumbrite, recommended this heat pump as it is one of the most efficient appliances in its class. Brian said: “The customer wanted the heat pump installed without a cylinder, so it only generates heat and not hot water. I selected the AS02 model of the Zeno heat pump to meet the homeowner’s needs. “The existing oil boiler, which was around 10 years old, was located close to an outside wall. This made it reasonably handy to fit the new heat pump on the exterior wall, and we used the existing flue hole to fit the pipes, so we didn’t need to carry out too much additional work.”

Michael McGirr, Technical Sales Manager at Warmflow, said air source heat pumps are becoming an increasingly popular choice for homeowners. “They can be easily integrated into heating systems, offer excellent energy savings and can help reduce the end user’s carbon footprint,” he added. “In this case, the homeowner wanted a more energy-efficient and environmentally friendly heating solution for her home, and she has expressed her delight at the results. She also commented that the controller was extremely easy to use, with very little training needed. “Underfloor heating had already been installed in the property, and heat pumps and underfloor heating systems pair together very well. This is because the underfloor heating requires lower flow temperatures of 35 degrees, meaning the heat pump in turn uses less electricity.” Warmflow’s range of uniquely designed air source heat pumps harness natural heat energy from the air by blowing it through a highly finned evaporator coil. The Zeno heat pump uses technology

T: +44 (0)28 9262 1515 E:




Work with our renewables team and learn about air source heat pumps, underfloor heating and renewable energy. Our renewables team will give you a good introduction into a range of products, the projects they are best suited to, any considerations, and practical installation advice. See and learn with a comprehensive range of working ASHPs and underfloor heating, all in one space. EXPLORE THE WORLDOF HEAT PUMPS

BOOK YOUR VISIT TODAY: Bassetts Heating Innovation Centre 37 Glenone Road, Portglenone, Clady, Ballymena, BT44 8LD T: +44 (0)28 2544 8678 E:





B assetts has risen to meet the growing demand for heat pumps in Northern Ireland, offering a one-to-one service designing bespoke solutions for home- owners. The award-winning plumbers’ merchant specialises in providing renewable heating solutions, combining market-leading products with expert advice to help end- users find the ideal system to meet their individual needs. With its team of specialists designing tailor- made heat pump systems for numerous self-build clients each week, it is clear to see that more people than ever are turning to green alternatives to gas and oil. With the recent publication of the NI Executive’s Path to Net Zero Energy action plan, a greater push towards a diverse range of renewable energy sources such as heat pumps seems inevitable. However, Chris McCready, Manager at Bassetts Heating Innovation Centre, attributes the growing demand for heat pumps to the soaring fuel prices. “The record high level of gas prices in Northern Ireland has been a bigger driver of demand for renewable heating than anything the government has done to push people towards that technology,” he said. Chris explained that most of the heat pump solutions currently being designed by Bassetts are for new builds, as the cost of retrofitting a heat pump into an existing house can often be prohibitive. “Many people who are interested in changing to heat pump technology don’t realise that to retrofit one into their home can be a more expensive project, depending on how much work needs to be carried out to meet the criteria,” he added. “It really is more a new-build scenario in most cases, as to retrofit you need to look at the quality of your double glazing and doors, pump the external cavity, block any open fireplaces, get loft insulation, change

Bassetts’ Heating Innovation Centre – The first of its kind in

steel radiators to aluminium, and the water cylinder will need a larger surface area coil.” Bassetts provides two models of air source heat pumps. The Swedish-made CTC is for houses between 4000-6000sqft, while the Grant Arona 3 is better suited for homes between 2000-3000sqft. The company has been operating in Northern Ireland for over 40 years and, with 16 strategically located branches, is the province’s largest plumbing and heating merchant. To view Bassetts’ range of renewable heating technology, book a visit or training session at its brand-new Heating Innovation Centre.

Northern Ireland – marks the latest move in a long- term investment strategy by Bassetts. The cutting- edge training centre, at the company’s Clady branch, provides training and offers installers and self-builders the opportunity to learn about the advantages that renewable heating offers. Training dates for March- April are now live. To book your place, email heatingcentre@

T: +44 (0)28 2544 8678 E:





The Grant Uflex underfloor heating system • Highly efficient when paired with a Grant Aerona³ heat pump • Operates at lower flow temperatures • Can provide individual zone control • Easy to install • Stainless steel manifold • Constant room temperature • Uniform heat distribution across the room area • Embedded into the floor construction • 25-year guarantee on pipework only • No loss of wall space for radiators • Increased hygiene due to reduced air circulation transferring dust particles Product Focus ‘Underfloor heating is edging forward as themain choice of heat emitter due to its versatility and ability toworkwell with a heat pump’

GRANT UFLEX UNDERFLOOR HEATING HAS BECOME POPULAR CHOICE FOR NEW BUILD PROJECTS… Turning up the heat R enowned for its innovative range of reliable and sustainable heating technologies, Grant’s Uflex underfloor

new build projects, due to its versatility and effectiveness when coupled with an air-to- water heat pump like the Grant Aerona³. This combination helps to provide energy and monetary savings, as both systems work at a low temperature to use less energy. “Particularly suited under tile and hardwood flooring in kitchens, bathrooms and open plan living areas, the Uflex system is designed bespoke for each room in the home. Our technical specialists design the full Uflex system for each project based on flow rates and heat loss calculations for each room in the property,” Barry added. The Grant Uflex is one of the heating technologies included in Grant’s integrated heating packages for new builds and the system can be controlled using the Grant Uflex 230V Heatmiser Neo Stats heating controls system. To avail of Grant’s free-of-charge heating design service, email your house plans to

heating is becoming the heat emitter of choice for new build homes throughout the UK and Ireland. With a focus on maximising efficiencies and reducing carbon emissions, the technical team at Grant works alongside contractors and installers on new build projects to install the Grant Aerona³ R32 air to water heat pump as the main heat source, due to its cleaner, more environmentally friendly performance and ability to lower a property’s overall carbon footprint. Barry Gorman, National Renewables Sales Manager at Grant said: “When it comes to heating individual rooms within the property, underfloor heating is edging forward as the main choice of heat emitter due to its versatility and ability to work well with a heat pump to deliver high efficiencies and long- term savings on heating bills. “Most new build properties in the Republic of Ireland are installing a heat pump as the main heat source, as it helps to meet Part L compliance as required under building regulations. New builds in Northern Ireland are also choosing heat pumps, but they have the option to install an oil boiler, like the HVO biofuel compatible Grant Vortex condensing boiler as the main heat source for the property.” The Grant Uflex underfloor heating system has become an extremely popular choice for

Contact the Grant technical team: T: 0800 0443261 NI T: +353 (0)57 912 6968 RoI

Follow Grant online: Facebook, Twitter @mygrantNI and Instagram@grantirl






Air source heat pumps – the low carbon lowdown

Grant Aerona³ heat pump.

T he next few years will bring many changes to the plumbing and heating industry, with legislation, the ban of traditional fossil fuel boilers, and the push for more renewable heating sources in homes. These changes are likely to herald the start of a period where homeowners either want, or need, to have lower carbon solutions for their heating, so this is a demand that installers need to be prepared for, says Ken Kinkead, Regional Director at PTS Ireland. REDUCING CARBON EMISSIONS IN HOMES Introducing more renewable heating sources into homes is a key element of lowering our combined carbon footprints. One popular alternative to boilers are air source heat pumps (ASHPs). Some 20,000 units are installed every year, and

that number growing year-on-year. Unlike conventional oil, LPG, or gas boilers, ASHPs offer low carbon and energy efficient heating without relying on combustion to generate heat. Instead, they capture heat from the outside and move it inside the home to provide heating and domestic hot water. By using electricity to run the unit, the heat pump does not burn any fossil fuel and therefore emits no carbon dioxide. SOURCE TEMPERATURES Indoor heating systems that use low water temperature, such as underfloor heating (UFH), allow the heat pump to use less electricity and still heat a home comfortably. As such, ASHPs and UFH systems complement each other perfectly. You can still use radiators with ASHPs, but they must have a larger surface area to be compatible.

ProWarm- UFH systemsmade for heatingpros

As well as stocking all the leading ranges of heat pumps, PTS also supplies the UK’s largest selling brand of UFH, ProWarm. ProWarm water systems are available in single or multi-rooms, giving the efficient heating control throughout the home. The range of electric UFH systems pair well with heat pumps, area well suited for various floor coverings, and are extremely quick and easy to install. ProWarm has an experienced technical support team waiting to take calls from customers, and its design teams consist of experts who can provide quotes using customers’ own plans or drawings. All systems come with a lifetime warranty, next day delivery and a 48-hours design service. Ask for a quote at your local PTS branch.


The upfront costs of an ASHP makes traditional boilers much more affordable. However, in the long run, heat pumps combined with other energy efficient solutions such as solar PV, could provide customers with a significant opportunity to reduce their heating bills. NEXT STEPS PTS recommends that any installers interested in working with ASHPs should contact the manufacturers, as many of them offer free awareness and training courses.

For further information or to ask for a quote please call into your local PTS branch or contact the PTS Ireland Sales Team at

Valliant heat pump.



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