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REAL LIFE, REAL INCOME—SENIOR DIRECTORS ENHANCING LIVES
JULY 2 0 1 7 LEADERSHIP IN ACTION | B U I L D I N G Y O U R B U S I N E S S |
SENIOR DIRECTOR ADVANCEMENTS 5 CE L EBRAT I NG IN THIS ISSUE
Melaleuca’sNewest SENIOR DIRECTOR 2 Sharlene LESA
Melaleuca.com/LIA
E N H A N C I N G T H E L I V E S O F T H O S E W E T O U C H ®
R 2017 DATES & LOCATIONS GUIDE AUGUST 31 st Melbourne - 6pm Adelaide - 6pm SEPTEMBER 2 nd Brisbane - 10am Perth - 1pm Auckland - 2pm Sydney - 6pm
BUSINESS TRAINING
ANNOUNCEMENTS
NEW PRODUCT
NETWORKING
REAL LIFE, REAL INCOME—SENIOR DIRECTORS ENHANCING LIVES
JULY 2 0 1 7 LEADERSHIP IN ACTION | B U I L D I N G Y O U R B U S I N E S S |
SENIOR DIRECTOR ADVANCEMENTS 5 CE L EBRAT I NG IN THIS ISSUE
Melaleuca’sNewest SENIOR DIRECTOR 2 Esther TEVAGA
Melaleuca.com/LIA
E N H A N C I N G T H E L I V E S O F T H O S E W E T O U C H ®
Expanding Our Vision
AMESSAGE FROMCEO FRANK VANDERSLOOT
Our mission of Enhancing the Lives of Those We Touch® has been a guiding beacon to keep us on course since the very first day we were in business. In the beginning I believed the day would come when we would have a few individuals who would take the opportunity to build their Melaleuca businesses to perhaps an annual income of one or two hundred thousand dollars. I anticipated that most of our members would use their Melaleuca business to supplement their existing income, and that many lives would be rewarded financially because of their efforts. In truth, I was quite short-sighted. I had no idea that in just 31 years we would have several families that would actually exceed a million dollars a year, and that we would be sending cheques to hundreds of thousands of families every month. I knew we were building something good. But I had no idea that it would grow and develop to what it is today. I was right about one thing though: the vast
majority of Melaleuca families have kept their jobs and use their Melaleuca income to supplement their current income. I was wrong about the size of that income however, as it has become obvious that the Melaleuca “supplemental” income often exceeds their income from their full-time employment. Nevertheless, we always encourage people to never quit their full-time job and to add their Melaleuca income to their original income, and if they follow our advice, their lives will be greatly enhanced. The success of our Marketing Executives is very exciting and fulfilling to me. Perhaps even more fulfilling is the fact that besides those who are building a business, more than a million other households use our products—not because they want to build a business, but because they love our products. They don’t receive the financial rewards because they may not necessarily be
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anticipation that there are many more discoveries to be made—and that many more lives will be enhanced by those discoveries. As people join our Melaleuca family by the tens of thousands each month, we stand more prepared than ever before to help them reach their goals. If they desire the finest health-promoting products in the world, we are prepared to deliver these products to them. If they desire to build a stable, rewarding Melaleuca business, we stand ready to assist them like never before. Our business is a relationship- based business. Teamwork is not only essential, it is also rewarding. And you can count on Melaleuca surpassed our original vision, but our vision has greatly expanded. As we have moved forward, our headlights have steadily increased in brightness. And they shine far out in front of us now. We can see many of the awesome opportunities that lie before us. Each new year, we set new, lofty goals. And we continue to surpass them. We invite you to join us in setting goals for the future and move forward with us. Your horizons will expand as you begin to realise that you have much more potential than you ever imagined. It’s a process of personal growth and personal development. It’s what life is all about! And it is really fun! We are thrilled to be on this exciting journey with you. to be there with you every step of the way. We appreciate all those who have made Melaleuca such a great place! We have far
business oriented—but they want safe, natural, effective products in their homes, and they have found that nothing compares to Melaleuca products. These loyal customers are the foundation of our business. We are grateful they have taken the time to investigate our products and learn why their benefits far surpass the supermarkets or pharmacies brands. In the beginning, we were so excited about our phenomenal Melaleuca Oil that we expected our entire product line to revolve around Melaleuca Oil. We had no idea then that we would find dozens of other natural ingredients that would be even more exciting and even more beneficial, but in different ways. We did not anticipate the discovery of Oligo ™ mineral-delivery technology or imagine that our Peak Performance Pack would help improve key health markers. We had not learned of Dr. Larry Wang’s research on adenosine inhibition, or the multiple advantages of psyllium husk, the benefits of glucosamine, or the effect of cinnamon phenols and chromium on blood sugar control. We had no idea we would be teaming up with major universities for ongoing research. We had yet to learn that a household disinfectant could be made from 100% food-grade ingredients. There was no Renew ™ , and Sei Bella ™ was beyond imagination. We just had a phenomenal product called Melaleuca Oil, and we wanted to enhance lives. But from that modest beginning, we have moved forward at a phenomenal pace to one discovery after another. We may just be extremely fortunate, but I am inclined to believe that someone is looking out for us. We have learned a great deal in the last 31 years. It has been a very exciting journey. But our pace is beginning to quicken. We have just finished the most successful year ever and our pace continues to quicken. I look forward to the future with
Sincerely,
@FLVanderSloot
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CONTENTS L L E A D E R S H I P I N A C T I O N
M A Y 2 0 1 7
SHARLENE LESA AND ESTHER TEVAGA, NEW SENIOR DIRECTORS 2 Fast pacing it to Executive Director, are Melaleuca's Newest Senior Director 2s.
STORIES:
9 11
ONGOINGLEARNING ..................................... 25
PEAKPERFORMANCE ....................................... 31
WINTERBLAHS ........................................................ 35
CELEBRATION ......................................................... 39
THE STRATEGY OF DEVELOPING DIRECTORS
ON THE ROAD TO PACESETTER SENIOR DIRECTOR Hear from these amazing Marketing Executives and how they have earned a great income with the Double Pacesetter Senior Director Incentive.
TIFFANY JONES, DIRECTOR OF FIELD & PRODUCT TRAINING
Enhancing Lives Through Product KnowledgeHear
Corporate Director 3 and North Dakota farmer John Dufner is known for his work ethic, grit, and straight-shooter attitude.
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EXECUTIVE Melaleuca presents
LEADERSHIP COUNCIL THE EXECUTIVE LEADERSHIP COUNCIL Melaleuca is focused on understanding and helping enhance the lives of our customers. The voice and collective experience of our Executive Leadership Council are integral to the process; the Council guides us to make informed decisions that help positively impact the lives of customers, and the growth of our market.
Bj Vaughan QLD
Yvete & Justin Brewin SA
Carole Sellar SA
Karen & Matthew Buttery VIC
Hayley & Ben Harding SA
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SENIOR DIRECTOR Real income enhancing lives
Have you been waiting for your big break? Have your been searching for… wishing for an opportunity that gives you your dream life? Well, for those who take it, the opportunity is here!
leisure pursuits as you can think of. We have a lot to live for except that most of us don’t have the time or the money! Senior Director is the answer; Senior Director is your answer! It gives you a great income and freedom to work when and where you want! Oh… and Melaleuca will pay for a new car for you too when you achieve Senior Director! I don’t understand why anyone would want to spend half their working hours working a job they hate, making someone else rich when in six to twelve months they could live life on their own terms by achieving Senior Director! As you read the success stories in the following pages, put yourself in the shoes of the leader. They are good people but they are just like you. Not too long ago, they were looking through Leadership in Action and dreaming about what could happen. Then they made a decision and went to work. They threw their fears out of the window and bounced back after each rejection and failure. They never stopped believing that they could achieve Senior Director and probably more. You can do it too. It starts right now when you make a no-matter-what decision and make calls to the people you know to talk about a special company that enhances lives. Stop thinking about it, decide and act right now—your dream life is waiting!
with the most ambition and highest work rate Corporate Director! With our products and our mission we can compete with Coles, Woolworths, New World and PAK'nSAVE. We can be a household name with products in every home in our countries. This is not a pipe dream. In March we had incredible growth. In April, then May we proved the growth could continue… we proved that the story was being written! Not since opening New Zealand in 2003 have we seen growth like we did in May! As usual the incredible growth was backed by incredible advancements. They happened all over Australia and New Zealand—58 in total, one of the highest on record and hundreds of thousands of dollars paid in Marketing Executive commissions! Like Frank has always promised: “Anyone at any time can build this business!” After 32 years and 17 in Australia and New Zealand we are growing like we did when we started! Melaleuca is unique, there is no other business like it in the world! Why is this happening now? I can explain in just two words: Senior Director! Down under, we have a lot to live for: wide open spaces, access to breath taking natural beauty, great food, the beach and as many
Many Melaleuca Marketing Executives just like you, are working hard, converting homes to better, safer products and in the process, they’re earning life changing income…heck in some cases they are earning CEO incomes and creating lifelong financial freedom! This success proves how lucrative Melaleuca’s compensation plan is. Share the stories in this issue of Leadership in Action and they will help you achieve the same life changing results! Why is this all happening now? Well, at Convention 2017 we decided to change the story of Melaleuca Australia and New Zealand. Our new story is all about success. In it we will double our business by the end of 2018; developing 44 new Senior Directors along the way. Then we’ll achieve the number one position in the direct sales industry before going on to dominate it by gaining more than 20% market share. Finally, our success will generate a tsunami of growth allowing us to grow the entire direct sales industry in Australia and New Zealand. I love big goals! As most of you know Melaleuca only ever achieves growth and success when we change lives. This amazing new story could help you advance to Executive Director, or perhaps National Directors or for those
By Daniel Wood, GENERAL MANAGER
5 JULY 2017 | MELALEUCA.COM
“ Like Frank has always promised: “Anyone at any time can build this business!” After 32 years and 17 in Australia and New Zealand we are growing like we did when we started! Melaleuca is unique, there is no other business like it in the world! ”
I NT ERNAT IONAL PRES I DENT ’ S C LUB 2 0 1 8 IF YOU THINK YOU KNOW HAWAII, A SURPRISING DISCOVERY AWAITS YOU ON THE SHORES OF KAUAI. You’ll enjoy traditional Hawaiian delights like the hula and a luau in a perfect tropical paradise, but only Kauai offers a rare tropical experience that most tourists will never know. With 97% of the island reserved for conservation and agriculture, it’s no wonder that this majestic destination is known as the Garden Island. The untouched beauty of the Napali Coast and Waimea Canyon—known as the Grand Canyon of the Pacific—have been featured in over 60 Hollywood films and television shows including South Pacific, Glimpse the humuhumunukunukuapua’a fish as you snorkel the Anini reef, see Kauai’s breathtaking coastline from a catamaran, explore cascading crystal waterfalls, and relax on white-sand beaches. After days of adventure and fun, the luxurious St. Regis Princeville Resort will pamper you beyond your expectations. We will spend two days on the beautiful island of Oahu in the heart of Waikiki Beach. Here you can enjoy a day at the beach or world class shopping. Jurassic Park, Gil ligan’s Island, Pirates of the Caribbean: On Stranger Tides, and many more.
Aloha from KAUAI I NT ERNAT IONAL PRES I DENT ’ S C LUB 20 18 Qualifications period: January 2017 – 31 December 2017. For more information please go to Melaleuca.com and visit the Business Centre.
Join Melaleuca’s Management Team and embrace the aloha spirit in Hawaii, for President’s Club 2018.
7 JULY 2017 | MELALEUCA.COM
STANDING SENIOR LEADERSHIP COUNCIL
Get ready for the most important meeting you’ve ever had: Standing Senior Leadership Council 2017 in the amazing Denarau Islands, Fiji. FIJI 14–18 SEPTEMBER 2017
SSLC attendees will be treated to beach front dinners, cystal blue ocean views and activities that will take them to some of Fiji’s hidden treasures deep within the Manamanuca Islands. All while receiving exclusive leadership and coaching training designed to take their businesses to Executive Director and beyond. Before you attend, we have a challenge that will give you fully hosted status including flights, accommodation, meals and training. Your challenge: ADVANCE YOUR BUSINESS TO SENIOR DIRECTOR Advance your business to Senior Director by 31 July 2017 and we will cover all of your expenses to SSLC 2017!
Westin, Denarau Islands Welcome to the world of Westin in the south Pacific. The Westin Denarau Island Resort & Spa is a luxury resort in Fiji designed to reflect Fiji’s rich cultural heritage and local style. The finest resort facilities personal service and stunning oceanfront location offer the perfect backdrop for an unparalleled, tropical holiday in idyllic Fiji.
EVENT DETAILS: SSLC 14-18 September 2017 RSVP: 31 May For more information and qualification details please visit us online at Melaleuca.com and go the Business Centre, Events.
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S harlene has spent lots of from the US about Melaleuca, she was understandably sceptical. In fact, she only really enrolled out of kindness for Tina. In her first few month’s Tina really got behind Sharlene doing some presentations for her and even placing some builders in her business, Tina says, “I knew Sharlene could be great but after what she’d been through, I needed to prove it was real to her.” In the early stages too our very own Director of Sales Melanie Frazer partnered up with Sharlene and showed her how the volume in her business could help her advance to Senior Director and maximise the double pacesetter incentive along the way. Credit to her, Sharlene was super coachable and in February went straight to Director 3 in pacesetter time frame earning an amazing $4,573! The following month she advanced to Director 5 and earned $8,793 and then in April she advanced again but this time to Director 9. Mel had the great privilege of awarding her a cheque of $23,036 which left Sharlene speechless. time, effort and money trying to make MLMs work. She had been away from the industry for six-months when her good friend and Senior Director 8 Tina Hockmuth called her At this point Sharlene says she really started to understand the power of Melaleuca’s compensation plan: “It wasn’t that I’d earned a great cheque, it was more that everyone, all my family and friends were earning great cheques too, I’ve never seen that before.”
Melaleuca's Newest Senior Director 2 SHARLENE LESA
“Last year was a tough year for Sharlene. Her Mum, who had been a constant source of love
and support, and her beloved sister passed away. Her professional life took a beating too when her latest attempt at building an MLM business failed. She says, “I just retreated from the world, I didn’t want to do anything.”
Sharlene with her daughter Deniquar Ratumu and grandson 2 year old Allen Aotuhouma
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the FUTURE UNFOLDING
Grandma (That’s Peak Performance at work, if ever we saw it!). Family is so important to Sharlene and forms much of her “Why” she explains, “I’m blessed to be able to help all my family. I want to leave them a legacy—not just money—of what is possible when you work hard and do your best. This is the same legacy my Mum left me and I am eternally grateful to her for it.” We’ve spoken to Sharlene about getting to Executive, National or Corporate Director and while she has the glimmer of ambition in her eye, she has too much humility to speak about it out loud. She prefers to thank the people who are important to her: “My team, I’m so humbled when I see them receive their cheques … it’s a the perfect reward for their hard work.” Sharlene is also very grateful for her faith, “The heavenly father has given me all good things in life!” Her incredible success demonstrates the power of helping others and never stopping to believe that success will come. Sharlene provides a great example of what you need to do to be successful at Melaleuca. She is totally committed to action: “I open my home daily for my team and I get them to bring people for in-homes, if not, I’m out meeting people. I’ll help anyone who wants help that’s how you turn people’s dreams into reality.” Sharlene’s journey with Melaleuca so far has been incredible. So we want to thank her for her hard work, caring
When you spend time with Sharlene, you know you are in good company, she has a very sharp mind but she is also blessed with really warm friendliness. These traits roll together when she talks about her team: “I have great love for my people and I’ve experienced the same struggle that they experience every day. I know Melaleuca is real and I see it as a gift to be able to help not just my people but their families too.” Like all successful leaders, Sharlene has great faith in the wellness properties of Melaleuca products: “Because I love the products so much and I know that they can help people save money, I have no hesitation in recommending them, I’m helping people.” She has been particularly impressed with the Peak Performance Pack about which she says, “I feel rejuvenated, it gives me a real sense of wellbeing!” It’s so hard to believe that this incredible
“My family are a large part of why I do what I do and I know that while I am building a better future for us all, I am also leaving a Legacy. I am in LOVE with Melaleuca and the quality of our products. I have seen so many amazing lives changed because of them and because of this amazing business opportunity. These real-life examples of re-invention have made me realise that ANYONE can dream big, and make them a reality with Melaleuca. I’ve shared this vision with my community, and It is staggering to comprehend the magnitude of growth that is being stirred amongst them. I’m humbled to stand along side them as they come forward to receive their hard earned cheques every month and to know that they are not just enhancing lives…. but really changing their futures. I need to acknowledge my Heavenly Father who is the orchestrator of all things good in my life and for the miraculous blessing this has been for me to be an instrument in his hand so others may also be blessed. To my team and those who are in the que to join this Melaleuca Family, I say to you - all roads lead to MELALEUCA, so don’t stand in the middle of a memory… create one and live one that lasts forever.”
woman with the energy to build a business form scratch to over 600 customers is five months, is also a
leadership and the standard of success she has set for the entire market – she’s an inspiration.
FAMILIES ARE FOREVER.
Director 3
Director 6
Director 9
Senior Director 2
ENROLMENT DATE:
$100,966 EARNINGS TO DATE:
DECEMBER 2016: FIRST CHECK $611.35
24-12-16
senior director Real income enhancing lives
Melaleuca's Newest Senior Director 2 ESTHER TEVAGA
There are two brand new Senior Directors in this month’s LIA: Esther Tevega and her enroller Sharlene Lesa. This dynamic duo was formed when Sharlene contacted Esther on New Year’s Eve last year and she became Sharlene’s first enrolee.
In just five months these two incredible leaders have transformed their lives and their community. They’ve helped over 30 customers advance to Director and above which has earned Esther $66,121 – not bad for five month’s work! But someone doesn’t just one day find themselves with the desire and ability to change lives and become one of the fastest Senior Directors in Melaleuca history, Esther has become an incredible leader because of her life experiences. Esther’s parents immigrated to New Zealand for a better life for their family. Esther is the fifth child and the only one born in New Zealand. Like many migrant families, her parents instilled the importance of taking opportunities as they arose, she says, “Mum and Dad raised us with strict values and principles, whatever we were
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As a high profile member of the Pacific Island community in Auckland, Esther truly understands how valuable Melaleuca can be for her people, so much so she has made it part of her approach when she says to people: “I know your life and Melaleuca is the perfect vehicle to get you out of a rut.” Then she adds, “This is real, really real. It’s an opportunity for people who’ve never had money before to earn a really great income. It’s the right time, if you get on board and make it work!” And oh boy are people listening, in just over five months Esther’s business now has 28 Directors in it! When sharing advice, Esther has some very simple wisdom. She thinks that many people and other businesses are just trying to pull the wool over people’s eyes to make money. Esther says, “This wont work, you have to be ethical and act with integrity, people can tell when you’re being insincere. When you love what you do and the company you partner with, that will come through in every conversation and every presentation.” Reinforcing this point she says, “What’s not to love. The products are amazing and the money comes when you enhance people’s lives with the products – it’s easy, you just need to do it over and over again.” Sharing the products and the business opportunity have given Esther some amazing rewards – she’s come a long way from her first cheque of just $133.00. Esther attributes most of this success to her team or as she prefers, “My beautiful friends.” Giving gratitude where it’s deserved Esther says of her team, “I couldn’t have done it without them.
doing they would always say ‘Do it with excellence; give it your very best.’” Esther has applied this advice throughout her life. It’s helped her through school and in business. Esther describes herself as, “… a normal everyday person but with real determination.” She excelled in the finance industry building a great business and living a good life, but then disaster struck: “In a short of period time my marriage broke down and I lost my father.” Understandably, this derailed Esther and had a real negative impact on her family and professional life. A single mother, looking after her son, Esther took a position working for NZ Post. This paid the bills but gave her little in the way of financial or emotional rewards: “It was just a job where I longed to be doing something else!” In addition to her determination Esther also has great faith. As she explains, “Through the deep valleys of life, I prayed we real faith that God would point me in the right direction.” Esther feels her prayers were answered on New Year’s Eve last year with the introduction to Melaleuca. She is very close to Sharlene and holds her in high esteem, so when she was introduced to Melaleuca she says, “I knew it would be good and I wasn’t disappointed.” Explaining what really hit home for her when she saw the presentation she continues, “It’s a company like no other: 32 year track record, premium wellness products and thousands and thousands of people earning full time income for part time work. I knew instantly I could make this work!”
Thank you is simply not enough for how I feel about them. They’ve supported me for sure but it’s the trust and belief that they’ve put in me that has made it all possible!” The next step for Esther: “The sky is the limit! I love sharing Melaleuca and what it can do for people so I’m not stopping. A really important goal for me now is to help my son and his family. It’s simply amazing that in such a short period of time, this business has allowed me to start thinking about helping him with a deposit for a home. You can't get this kind of life changing income anywhere else!” Everyone at Melaleuca has been really happy to meet and get to know Esther. On behalf of the company we want to thank her for shining a light in front of her community and all Marketing Executives across New Zealand and Australia. She has embraced our mission statement and shown us all how to enhance lives. TOP: Eseta with her son Dominic, daughter-in-lawNyah and granddaughter 5 year old Adaya. BOTTOM: Granddaughter Adaya.
Director 2
Director 3
Director 4
Senior Director 2
JANUARY 2017: FIRST CHECK $133.45 30-12-16 ENROLMENT DATE:
$66,121 EARNINGS TO DATE:
senior director Real income enhancing lives
SENIOR DIRECTOR ADVANCEMENTS NEW 8
Yvette & Justin Brewin South Australia The Sliding Door of Opportunity
house of our dreams,” Said Yvette. “While having coffee in our beautiful new house, she told me that she wanted the life that I have! She was sick of never having money and she wanted to help others live happier healthier lives.” The timing was right and with Yvette in her corner, Natasha made the decision to get started. “So many people make the mistake of simply striking people off their list when they get one or two ‘no’s’ but I decided it was time to try again - I knew that she could 100% change her life if she just gave it a go. During our heart-to-heart I made sure that she knew that with my help, she WILL succeed. That extra dose of belief was all she needed!” Together, they made a pact – Director this month, no matter what! Little did they know that they would need to draw on this pact right up until the last minute. “It was literally the last day of the month, and Natasha had six personal enrollees. It would have been so easy to just throw in the towel and say ‘don’t worry, we’ll make it happen next month’. But I’d made a commitment to her, she to me, so there was no way I was going to let her fall short of her goal. So, with a little reminder of the goal she had set, and the reason why she was doing this, together, we rolled up our sleeves, made as many calls as we could, set some last minute appointments, and wah-lah! She hit her goal with literally minutes left to spare.” In true Melaleuca fashion, by helping Natasha, Yvette learned of her advancement to Senior Director 8! When asked what this experience has taught her, Yvette responded, “Helping Natasha open the door to financial freedom has helped me realise two things; don’t ever discredit those who have always said ‘no’ – as long as you believe that this is real, and it can really help people, it is only a matter of time before they see this as a real open door of opportunity.” Congratulations Yvette, we look forward to meeting your next ‘no’ on the other side of that door of opportunity.
A ‘sliding door moment’ describes an opportunity taken or decision made that changes the course of one’s life. Sitting across from newly advancing Senior Director 8 Yvette Brewin, eyeballing her $13,537 cheque, it’s easy to pinpoint exactly where her destiny was altered; April 24, 2014 to be exact! However while Yvette’s door to a truly enhanced life was opened, one individual remained firmly behind another. “Natasha Walladge—my dear friend, attended the same Delivering Wellness Overview as me three years ago. We were both mums of school-age kids, looking for a little bit of extra income and a way to help our families live healthier, better lives.” Explains Yvette. “We both instantly saw the benefits of the products and enrolled on the spot!” However while Yvette—a part-time Carpet Court employee at the time - saw an opportunity to change her life, Natasha—a mum working at her children’s school canteen for extra cash – decided the business just wasn’t for her. “Life is about choices. Three years ago Natasha chose not to worry about building a Melaleuca business. I chose to give it my all” Said Yvette. Three years and $224,242.64 later, Natasha couldn’t ignore her friend’s transformation any longer. “She watched our family go from rock-bottom, to a six-figure income and building the
LAST MONTH´S MELALEUCA CHEQUE: $15,537.36 senior director Real income enhancing lives
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SENIOR DIRECTOR ADVANCEMENTS NEW 8
Carole Sellar South Australia Don’t Settle for Just a Good Life
working parents and setting their kids up for life, I had a major ‘Aha’ moment.” Explains Carole. “My whole life I have always settled for what is comfortable. Senior Director and the lifestyle it provides – while so different to my life as a cleaner – is good, but I still have debt. I still have family that I’d love to set up for life. I still have places I want to see and experience! I realised that I am nowhere near done yet, and I would not settle for a good life – I want a great life! Now and for generations to come. So I made the decision to focus on National Director.” Taking the mission statement of enhancing lives to heart, Carole began her strategy to National Director by focusing on who she could help. “I believe that everyone is capable of talking to others about Melaleuca. Everyone has the capability of enrolling customers and becoming a Senior Director. What they lack is the courage and the belief that it is possible.” Said Carole. “So, I stopped waiting for people to tell me they were ready. I purposely sought them out, took the time figure out how I could help them, and I became that fountain of belief when they had none. Basically, I stopped listening to excuses as to why they couldn’t be successful, and helped them see why they would.” It was with this mind-set and sheer determination to make a difference that Carole double advanced her business to Senior Director 7 and Senior Director 8 in May 2017. Presented with a cheque of $13,404.56, her reaction was priceless. “Who knew refusing to settle would feel so good?!” Carole shouted. With her sights set firmly on Executive Director by the end of July and National Director by the end of 2018, the word ‘settle’ has been removed from her vocabulary for good. “We only get one life. Why spend it wishing for something more? I’m upgrading mine one year at a time – are you with me?” “We only get one life. Why spend it wishing for something more? I’m upgrading mine one year at a time – are you with me? ”
Fresh from her fairy-tale ending of 2016, then Senior Director 6 and newly crowned Marketing Executive of the Year Carole Sellar was content. “For the first time ever, I wasn’t struggling. The bills weren’t piling up every week, and I didn’t feel that gut wrenching anxiety when I went to the Supermarket. Every month, my mortgage payment came out and I didn’t even notice! I can’t tell you how different my life has become.” Explained Carole. Fueled initially by her need to change her life (which she did!), and then her need to help her business partner Hayley Harding do the same (which she also did!), Carole found herself in unfamiliar territory. “When Hayley advanced to Senior Director, I thought wow! It’s all happened now, I’ve achieved everything I set out to do. It was like the pressure was off – I was set!” She explained. Zooming around town in her beloved Ford Kuga (paid for my Melaleuca of course!), and enjoying a six figure income – a far cry from her $40K a year domestic cleaning income – it’s hard to argue with this logic. However it was while attending the North American Convention in May of this year that Carole began to realise her story was nowhere near finished. “When I saw everyday people burning their mortgages on stage, giving back to their hard
LAST MONTH´S MELALEUCA CHEQUE: $13,404.56 senior director Real income enhancing lives
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SENIOR DIRECTOR ADVANCEMENTS NEW 2
Hayley & Ben Harding South Australia Belief – the Magic Ingredient of Success
Helping her people shift their mind-set to an ‘I will’ attitude, she explains that this is where she helps them turn the page to a new chapter of their life. “I don’t just paint the picture, rev them up then stand back on the sidelines to watch their plan unfold.” Hayley clarifies. “I’m not their coach shouting orders – I’m their teammate, their captain. I’m on court with them, running alongside them, doing the work at the same time and always staying connected. I don’t ask them to do anything that I’m not doing myself – I make sure that I am the hardest working person on the court no matter what. If they can see that I’m in it 100% with them, then they will follow me 100% - no matter what challenges they may face.” As always the proof is in the pudding and Hayley’s kitchen sure is heating up! Not only is she on the verge of a double advancement to Senior Director 4 in June, she is bringing a whole new legion of emerging Senior Directors along with her. “This is the part of the business that I absolutely love – helping people get their Melaleuca career started!” Said Hayley. Her success in developing brand new Directors 3 (5 in the last 12 months and counting) brings us to the next most frequently asked question – how does she find great people? “It’s not about finding the perfect person – it’s about developing them.” Explains Hayley. A prime example of someone who received the authentic Hayley Harding treatment is newly advancing Pacesetter Director 5 Ashleigh Ciampa. “When I enrolled Ashleigh, I took the time to get to know her. I knew straight off the bat that she didn’t 100% believe that this kind of income was possible and that’s Okay! Because I was absolutely certain that I could make this work for her. So I made a commitment to her – I spent every possible hour with her, doing phone calls, appointments, goal setting – all alongside her. I made sure that she knew that success – in her case a goal of Senior Director - wasn’t just a possibility, it was a certainty.” One such certainty holds true – Hayley Harding is on the path to Executive Director THIS year. And so many more families will be all the more fortunate because of her.
What is the one magic ingredient that transforms normal everyday people into Senior Directors? Newly advancing Senior Director 2 Hayley Harding is often asked this. As the Leadership in Action sits down in her beautiful country-stead home in regional South Australia, she explains. “The answer is not what some people might think – there’s no magical approach. No special type of ready-made leader I’m targeting. At the end of the day my success, and the success of my team comes down to belief. It is the catalyst that makes all the parts of Melaleuca work. If I can help people believe that Melaleuca can and will work for them, they’re more likely to roll up their sleeves and get to work!” Said Hayley. Perhaps easier said than done, the Leadership in Action encourages Hayley to dig a little deeper to reveal how she gets people dreaming, and ultimately, working. “I make a real effort to get to know people – to connect on a deeper level. I help them understand where they are at and where they’re heading – only then can I help them see how Melaleuca can completely re-write their family’s story.”
LAST MONTH´S MELALEUCA CHEQUE: $10,665.06 senior director Real income enhancing lives
15 JULY 2017 | MELALEUCA.COM
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On the road to... Senior Director
The road to Senior Director is paved with life-changing milestones $90–100K plus a car within twelve months— it WILL change your life! These exceptional Marketing Executives took big steps on their journey to achieving this goal. Help us celebrate their fantastic achievement!
Director 5
Director 5
ASHLEIGH & RICKY CIAMPA: Directors 5, SA When I first met my enroller – Senior Director 2 Hayley Harding – I was sceptical about what she had to offer me. But after seeing her real, tangible passion and her belief that this business works, I decided to give Melaleuca a go. Since enrolling in January 2017, I have made almost $24,000! It’s safe to say that the decision to trust in Hayley’s vision for the future has forever altered ours. Generating this second income has allowed me to stay at home with our two boys and really enjoy watching them grow up. With every single month we are getting closer to our goal of building our dream home! Pacesetter Senior Director is well within our reach now, and I don’t think I could slow down even if I tried – what an amazing company and incredible opportunity this is!
LINDA GORLICKI: Director 5, NZ My husband and I live on a 90 acre farm, rearing over 200 calves and growing over a hectare of organic, spray free strawberries. So when I first heard about Melaleuca, I told myself that I was too busy to take on anything else, and I was interested only in the non-toxic products for our farm. But I found that once I enrolled and tried the products, I couldn’t help but tell my friends and family all about what I had discovered – I could hardly sleep I was so excited! We have since advanced our business to Director 5 – the half-way point to Senior Director! The income we have gained throughMelaleuca has helped us through some tough times, and has helped me create a replacement income for the farm. So what’s next? Well, the ultimate goal is to start building the beach house we’ve always dreamed of having, but could never afford. Senior Director by December 2017 will allow this dream to become a reality!
LAST MONTH´S MELALEUCA CHEQUE: $3,978.80
LAST MONTH´S MELALEUCA CHEQUE: $3,491.41
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Senior Director : Real income enhancing lives
Director 4
Director 3
JASMIN BENIONI: Director 4, NZ May 2016 was a tough year for me - my mother passed away, my work contract was about to end, as was my marriage. I was in the midst of moving myself and my four children back home with my father when Senior Director 2 Esther Tevaga approached me about Melaleuca. With nothing to lose, I gave Melaleuca a go! Within a couple of weeks I realised that my life was about to change forever. Advancing to Director 4 inMay 2017, I received a cheque of $9,536! To have my 15 year old son run up to me, hug me and say “Well done mum, all your hard work is paying off, keep going!” was indescribable. The feeling of pride I had at accomplishing something great, and showing my kids what is possible with a bit of hard work is worth more to me than the actual cheque I received. I enter into the next couple of months with a renewed sense of strength – I will lose weight, I will create a life without being tied to a 9-5 job, and I will advance my business to Senior, Executive and National Director! Ambitious I know, but hey! If I’m going to aim for something, it might as well be big!
LIGIA & MARCEL SINGEORZAN: Directors 3, WA As a proud mother of two and president of their school’s parent’s association, I have always loved meeting and helping people in my community. So when Senior Director 5 Jackie Scott – my long-time friend – approached me about a way that I could earn money and help other mums too, I was very excited! Jacqui took my under her wing and together, we got to work. In the month of May, I advanced my business to Director 3 and received a cheque I never quite expected - $6,656! This kind of money has helped me realise that our dream of building our own home is well within reach. If I continue to work hard and help others, then I truly believe that I can change the course of my family’s lives. The way I see it is this; get up, dress up and never give up your dreams! Never ever let anyone tell you can't do it. We all can achieve our goals if we believe in ourselves!
LAST MONTH´S MELALEUCA CHEQUE: $9,511.81
LAST MONTH´S MELALEUCA CHEQUE: $6,656.95
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Director 3
Director 3
ASENITA TISELI: Director 3, NZ Throughout my life I have worked in the banking and public health sector for 37 years. Like most people, I struggle financially; I have a mortgage, car loan, bills to pay and family daily needs to be meet. On top of this, two years ago my husband was forced out of work following major heart surgery. With one wage, and the growing medical costs, we just couldn’t afford to meet all of our fortnightly bills. When I was introduced toMelaleuca by Senior Director 2, Esther Tevaga I knew I had to grab this opportunity with two hands and run with it. It was the best decision I have ever made; inMay, I advanced my business to Director 3 and received a cheque for $8,254! Not only did it allow us get on top of our bills, we even had money to put away for a rainy day! I couldn’t be more thankful, and I cannot wait to see what the future will bring. I look forward to helping others families get out of debt, and I will continue to work hard to the best of my ability so I can reach my goal of Senior Director within the next 3 months and help others to do the same!
TUIMATAMOANA SAMITA: Directors 3, NZ I am a stay at home mum and fulltime caregiver for my sick husband who is currently recovering from recent a kidney transplant operation. Money is really tight, and health and wellness are things we value perhaps more than most. So when Director 3 Asenita Tiseli showed us a way to access affordable nutrition and generate an income at the same time, we were very excited to get started. Advancing to Director 3 inMay and receiving a cheque of $8,254 was just mind blowing. This kind of income not only helped us pay our bills, it gives us the chance to give our kids the education they deserve, experience holidays and lots more! Together with Asenita, we plan on changing our lives forever and advancing our business to Senior Director. Melaleuca has proved itself to us. I just need to follows the winners, be confident and believe that I can do it!
LAST MONTH´S MELALEUCA CHEQUE: $8,254.41
LAST MONTH´S MELALEUCA CHEQUE: $6,555.91
Senior Director : Real income enhancing lives
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19 JULY 2017 | MELALEUCA.COM
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JULY 2017 | MELALEUCA.COM
The Strategy of Developing Directors with John Dufner
Corporate Director 3 and North Dakota farmer John Dufner is known for his work ethic, grit, and straight-shooter attitude. next Director is through strategy sessions , any business builder will sit up and listen. So when he says the way to develop your
21 JULY 2017 | MELALEUCA.COM
to even decide that they want to build a business during the initial Overview presentation,” John says. “If you get good at setting strategy session appointments, you’re going to get business builders out of Category 1 enrolments—I see it happen all the time.” 2017 Marketing Executives of the Year and Executive Directors 9 Jordan and Krista Wineinger have learned firsthand from John how well- executed strategy sessions develop leaders, and they have duplicated the practice in their own organisation. “Want to know a secret? Why Krista and JordanWineinger had so much growth this past year and were named Marketing Executives of the Year?” John asks. “They do more strategy sessions than presentations. They check their M.O.R.E. report organisation gets a strategy session. Whether there are 5 or 50 new customers in a month, they are psychotic about making sure each one gets a strategy session.” 3 Develop your strategy session approach If Overviews are how we enrol customers, then Strategy Sessions are how we enrol business partners. “Setting an appointment for a strategy session is just as important as setting religiously to make sure that every new category 2 or 3 enrolment in their
While checking the Category 2 or 3 box isn’t a commitment, it is an indication of interest. “They’re telling you that if it’s safe and if you show them how, they might do something,” John says. And the strategy session is where that happens.. We practice our approaches for setting Overview appointments. Practice your approach to schedule a Strategy Session with as much dedication. Train your team to do the same. Hare are approaches John trains his team to use: Approaching category 2/3 customers “I noticed you selected category 2 or 3. What I like to do with all my category twos and threes is get together over coffee and show you the details. I’m not saying you’re going to build this thing. I’m not even saying you’re interested. My thought is, let’s get together and I can show you that if you were to do A, what B looks like. Because I think it’s really valuable to know what you’ stand to get out of this before you even spend one minute of your time.” Approaching a customer who wants to try the products before having a strategy session “Of course you want to try the products—that’s awesome. I think it’s really valuable for you to know what you’re in for should you decide to refer the products someday. So let’s meet tomorrow for 45 minutes and I can show you the details for whenever you’re ready.”
1 Have the right mindset It’s essential to have the right mindset during your strategy sessions. If you are harbouring any doubts about yourself or your new enrollee, you’re in for an uphill battle. “When you start a strategy session, you have to believe that you’re sitting across from your next Senior Director,” says John. “Believe that if you talk to them, they will engage. That if you meet with them, it’s game on. This kind of posture needs to be there.” 2 If you have the mindset that everyone you hold a strategy session with will become a successful, reliable business partner, you would never skip one. Besides, every new Preferred Member deserves the chance to see what Melaleuca’s business opportunity has to offer. “Everybody gets a shot,” John says. Meeting with Category 2 and 3 enrollments is crucial, but that doesn’t mean you should assume Category 1 customers have zero interest. “Not every new customer has the foresight or the wherewithal Never skip a strategy session
What is it that’s so important about strategy sessions ? When a new customer checks a category 2 or 3 box on the enrolment form, it’s exciting. But don’t put the cart before the horse—you don’t have a new business partner just yet. “Checking a category 2 or 3 doesn’t mean anything,” John says. “It might mean you gave a really good presentation and they’re excited, but it doesn’t necessarily mean they’re committed or even interested in building a business. That’s what the strategy session does—you get in front of somebody and you get a commitment from them.” There’s a reason that holding strategy sessions is one of the Seven Critical Business Building Activities . That’s when the commitment happens and you schedule action as new partners. You can’t build a business without them. You should hold a strategy session with every new customer within the 48 hours. But how can you make your strategy sessions more effective? John shares eight key points he teaches his team to more effectively create new leaders during strategy sessions.
an appointment for an Overview,” John says.
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5 Set a goal for 20
“He’ll probably say, ‘I could probably do it in a month.’ ‘And then I say, ‘You know, I think you’re right. And even if it took you twice that long, you’d still be a success.’” And just like that, your new business partner is going to build fast and hard. 6 Build belief with proof After building up the possibilities, it’s time to show the proof that this can be done. Using the example of another business partner, John will literally sketch out a chart showing the monthly enrolments and monthly checks of someone else. He has several of these stories memorised to sketch out in person during Strategy Sessions. And this is where he drives home the two simple responsibilities of a business partner. “Your two jobs are to set appointments and to learn the strategy session approach. That’s it. Can you do that for me?” 7 Use your business report— but not your cheques While John uses his own business report for certain figures, he doesn’t like to show his monthly cheques. “I use a teammember’s story and show those cheques,”
he says. That way John can select a story with a time line and income that is relatable to the new enrollee. It also demonstrates a pattern of success. With his own business report, John keeps it simple. He shows how many customers he has and how many business partners he has. “I’ll show them that in ten years, I’ve enrolled 102 customers. I have partnered up with 16 of them and I’m looking for number 17,” he says. “I let them know if they are number 17, I am all in.” John shares his lifetime earnings and his residual income. He points out customers who have been ordering for years without ever earning a cheque. Using his business report this way, he establishes confidence in the products and in the big picture of the process. Finally, John shows how many—or rather how few—customers returned products that month. He compares the returns figure to his residual income. The returns are nominal. It’s proof positive that shoppers love the products. It drives the monthly reorder rate home. And he can explain that returns are handled by corporate Melaleuca. He doesn’t have to deal with refunds or exchangees. That will be a huge relief to those who have dealt with inventory hassles before. All in all, this reinforces the value of the products and the power of the business model.
Approaching category 1 customers “I know you checked category 1, which means you probably have little interest in the business right now. But my thought is, let’s get together because I’m looking for business partners and if I can show you the details—kind of like if someone did A, what B would look like—maybe you can give me a good referral.” 4 Do a private strategy session for each customer Strategy sessions require somewhat personal information and should always be done privately. Choose a time and location where you can have each other’s undivided attention for 45 minutes. For those with young children, recommend arranging for a babysitter. Private strategy sessions also prevent one customer’s “Nobody’s going to open up in front of the room,” John says. “But if it’s just the two of us? He’s going to open up and tell me how tired he is of his wife having to go to a job she hates. He’ll tell me how much money would make a difference. And that’s when you can show them a plan.” apprehensions from influencing another.
customers— then double it John uses the strategy session to paint a picture of possibilities--to show new members what building a business means and what they stand to gain. He reawakens latent goals and dreams and helps them set goals that will lead them to Senior Director. He explains that the first goal of a business builder is to enrol 20 customers. Statistically, two or three out of twenty enrolments will want to build a business, so this goal sets up your new enrolment to maximise the compensation plan and advance within the Director ranks. Then John explains the rewards further by showing them that if they double that goal, Senior Director is just a little bit further. “Why do I do that?” John asks. “Because the average income when you get to Senior Director is $5,000* a month. That is more than the average household income and it’s a nice, big number.” What John says next develops the mindset of speed and accountability in the new enrollee. “I’ll say, ‘You don’t know me, like me, or trust me, but what if I were your brother and you really did like me and absolutely trusted me? And you knew that if you enrolled 40 customers that in three to six months, you’d be a Senior Director? If you knew that and trusted me, how long do you think it would take to enrol 40 customers?’
*Results vary.
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