SL Cares Assurance_Internal Audit_SLTO_Sept2021


Failed Items
2

Rooms - 88.24%
7

Arrival & Departure - 88.24%
7

Guestroom Setup - 86.36%
9

Guestroom Cleaning - 89.47%
9

Public Area - 90%
10

Laundry - 85.71%
11

F&B - 63.89%
12

Kitchen - 63.89%
12

Restaurant & Bars - 60.71%
12

IRD - 57.14%
14

Events - 66.67%
14

Wellness - 96.43%
16

Reception (Health Club/ Spa) - 96.43%
16

General Cleaning (Gym, Treatment Rooms and Locker Rooms) - 95.24%
16

Wet Area - 90%
18

Pool & Beach Facilities - 100%
18

Treatment Rooms - 100%
18

Preparation Room/ Pantry - 100%
19

Family Experience
20

Heart of House - 76%
21

Scheduling, Transportation, Clock-In - 76%
21

Split Team & Work from Home Arrangements - 73.33%
21

Uniforms, Locker Rooms, PPE - 76.74%
22

Colleague Dining Room, Buffets - 70.59%
22

Public Areas - 70%
23

Receiving Areas - 68%
24

Training - 71.43%
24

Health & Safety and Personal Hygiene Measures - 100%
25

Colleagues' Dormitory
27

Health & Hygiene
27

Living Spaces
27

Cleanliness & Sanitisation
27

Monitoring& Reporting
27

Comments
28

Appendix
29

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