BAM | SOUTH | SPECIAL EDITION 2024

SPECIAL EDITION

NOVEMBER-DECEMBER 2024

ON THE COVER

How Kissimmee is Turning Challenges Into Opportunities After Disaster.

INSIDE THIS ISSUE::

Collin Arnold, Director of NOHSEP Discusses Innovations in Disaster Preparedness

Florida’s Leading Roofer

Revolutionizing the Standard of Housing Construction

Rebuilding Communities, Restoring Hope

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Executive Publisher Mara Mather

National Director of Operations Catherine Ditchburn

Editor-in-Chief Skylar Grey

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DEAR READER FROM OUR EDITOR

Welcome to the Special Edition of Built America Magazine — Your Definitive Guide to Resilience, Recovery, and Rebuilding Excellence Across the Nation. In this Special Edition of Built America Magazine, we spotlight the leaders and innovators shaping disaster recovery and resilience in communities and industries across the nation. The City of Kissimmee Deputy City Manager Austin Blake shares how Kissimmee is leading the charge in disaster recovery, demonstrating strength, vision, and innovative approaches to rebuilding after adversity. The City of New Orleans Collin Arnold, Director of NOHSEP, discusses New Orleans’ proactive approach to disaster preparedness and recovery. Through innovative initiatives and a commitment to community safety, the city continues to adapt and rebuild with purpose and determination. HD Roofing and Solar As leaders in residential and commercial roof repair, HD Roofing and Solar is redefining how roofing integrates with disaster resilience.

Join us as we delve into the stories of inspiring leaders who are redefining resilience and recovery, committed to rebuilding stronger and crafting a brighter future after disaster strikes. From pioneering disaster recovery strategies to supporting communities in their most critical moments, this edition showcases individuals, and organizations whose passion and dedication are transforming the landscape of recovery and reconstruction for generations to come. “ We commit to fully inclusive journeying with our collaborators, ensuring their stories are shared with integrity and passion. ”

Warm regards, The Editorial Team

S P E C I A L E D I T I O N

INSIDE

OPENING LINES

12 REBUILDING RESILIENCE: A

SPECIAL EDITION ON DISASTER RECOVERY

SPECIAL INTEREST

SBP 14

Rebuilding Lives, Restoring Communities

BOXABL

CITY OF NEW ORLEANS FEATURED MUNICIPALITIES 28

Insights from Collin Arnold, NOHSEP Director on New Orleans’ Preparedness for Disasters

CITY OF OLIVE BRANCH More Than Just a Place to Live

CITY OF KISSIMMEE Turning Challenges Into Opportunities in the Wake of Disaster.

INDUSTRY LEADERS

40 BATON ROUGE RESTORATION

Restoring Peace of Mind and Getting You Back Home

CITY OF KISSIMMEE

62 OLIVE BRANCH PLUMBING Building More Than a Business

S P E C I A L E D I T I O N

INSIDE BOXABL Revolutionizing the Standard of Housing Construction 82 JL LOPER CONSTRUCTION A Legacy of Craftsmanship in Orange Beach 70

108

HD ROOFING AND SOLAR Rebuilding Hope after the Storms

120 247 SERVICE PROS

Restoring Lives, Rebuilding Communities

SBP

INLINE DISTRIBUTING Supplying the Building Industry for Over 30 Years

130

138 STALDER CONSTRUCTION The Heart of a Home

158

148 EM BUILDERS

Turning Dreams into Timeless Spaces

158 HITCHER DEVELPMENTS Building Homes for Families

166

KREUNEN CONSTRUCTION Building a Legacy of Quality, Adaptability, and Trust

HITCHER DEVELOPMENTS

CLOSING LINES

181 THE RESILIENT HEART OF THE SOUTH: REBUILDING AFTER NATURAL DISASTERS

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J O I N

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In the face of adversity, the strength of communities shines brightest. This special edition of Built America Magazine is a tribute to the cities, companies, and individuals driving disaster recovery efforts across the United States. From strategic planning to boots-on-the-ground action, these leaders are transforming challenges into opportunities and devastation into renewal. Inside, you’ll discover the unwavering commitment of cities like Kissimmee, New Orleans, and Olive Branch as they rebuild stronger, more resilient communities. You'll also explore the contributions of innovative businesses such as Inline Distributors, HD Roofing and Solar, and Hitcher Developments, which exemplify the power of industry collaboration. From forward-thinking construction firms like Kreunen Constructio to the cutting-edge solutions of Boxabl, this issue celebrates ingenuity in rebuilding. Join us as we highlight the remarkable stories of those who play a vital role in bringing stability and progress to communities affected by disasters.

Together, they remind us that recovery is not just about rebuilding structures —it’s about strengthening the bonds that hold us together.

SPECIAL EDITION

In this special edition of Built America Magazine, we are proud to feature SBP as our Special Interest Piece. S P E C I A L I N T E R E S T: SBP Since its founding in the wake of Hurricane Katrina, SBP has been a driving force in disaster recovery and rebuilding efforts across the United States. With a mission to shrink the time between disaster and recovery, SBP has rebuilt thousands of homes, trained leaders, and empowered communities to prepare for and recover from catastrophic events. SBP’s innovative approach combines the efficiency of the Toyota Production System with the dedication of AmeriCorps members and volunteers, making recovery faster and more cost-effective. Their efforts not only restore homes but also restore hope for families and communities in need. Keep reading for exclusive insights on the incredible work SBP is involved in, as they continue to lead the charge in disaster recovery.

Page 14-25

Rebuilding Lives, Restoring Communities: The Mission of SBP

In the chaotic aftermath of Hurricane Katrina in 2005, the world witnessed an unprecedented level of destruction in New Orleans. While emergency responders managed the immediate crises, many residents found themselves adrift in a sea of uncertainty, with no clear roadmap to recovery. It was in this context that SBP (formerly known as St. Bernard Project) emerged, founded in 2006 in St. Bernard Parish, New Orleans, with a singular mission: to shrink the time between disaster and recovery for vulnerable populations. Nearly two decades later, SBP has rebuilt over 6,300 homes across 16 U.S. communities and The Bahamas , demonstrating its unwavering commitment to helping families and communities reclaim their lives after disasters. The organization's pioneering approaches to disaster recovery—coupled with a relentless focus on efficiency, resilience, and empathy—have positioned it as a national leader in long-term recovery efforts. An Eye-Opening Beginning "After Katrina, there was a pervasive sense that recovery was something the United States could handle with ease," explains Andy Stofleth, SBP Senior Director of Recovery Programs. "But when our founders began working in St. Bernard Parish, they encountered a different reality: families living in attics, standing in line for food, and languishing without a path forward."

Recovery, the organization understood, was neither fast nor predictable, especially for low-capacity communities. "There’s an entirely different kind of trauma that comes from waiting for years after a disaster, not knowing when things will return to normal,” Andy continues. "We saw the opportunity to rethink disaster recovery—to shrink the timeline and reduce suffering for those most vulnerable."

The Mission to Shrink Recovery Timelines

This stark realization shaped SBP's mission.

SBP’s efforts go beyond rebuilding. They also guide governments, nonprofits, and local contractors to maximize recovery resources. "We don’t just rebuild homes; we rebuild systems," Andy adds. "We teach state and municipal governments how to navigate complex federal funding processes and scale their recovery efforts efficiently." Innovative Approaches: Toyota's Influence One of SBP’s most unique attributes is its partnership with Toyota. Applying Toyota’s Production System principles to disaster recovery, SBP has optimized its processes for efficiency and predictability.

SBP’s core mission is to address the often- overlooked gap between immediate disaster response and long-term recovery. While federal funding through HUD’s Community Development Block Grants for Disaster Recovery (CDBG-DR) can take years to reach communities, SBP aims to mobilizes resources within 90 days of a disaster to begin rebuilding homes for those in greatest need after federally-declared disasters. "Where government funding takes years, SBP provides a pathway to recovery almost immediately," says Andy. "Our work ensures that the most vulnerable—elderly residents, single mothers, and families without insurance —don’t have to wait in limbo for years."

Andy Stofleth | Senior Director

"We’ve re-engineered how homes are rebuilt after disasters," explains Andy. "From intake to document collection, scoping, bidding, and construction, we’ve streamlined every step to provide families with a predictable timeline for returning home." This approach not only accelerates recovery but also allows SBP to scale its impact. "Our goal is to replicate these methods across communities so that every nonprofit or government agency working on disaster recovery can operate with the same efficiency," Andy notes. A Holistic Recovery Model While rebuilding homes is central to SBP’s work, the organization’s model extends far beyond construction. SBP addresses the full spectrum of recovery needs, offering everything from FEMA appeals support to community resilience training. "For families navigating the aftermath of disasters, the challenges go beyond housing,” Andy explains. “We act as a one-stop shop and offer wraparound services. This holistic approach ensures families can rebuild not only their homes but also their lives." SBP’s impact extends to systemic change as well. Through its Disaster Resilience Fellows program, SBP places trained advisors in under-resourced communities to help them secure federal grants for mitigation and recovery efforts. In Lake Charles, Louisiana, for instance, an SBP fellow helped community leaders secure $40 million in federal funding for long-term recovery.

One of SBP’s guiding principles is to build more resiliently, reducing the risk of future damage. "We’re not just repairing homes; we’re fortifying them," Andy emphasizes. A key part of this strategy is the Insurance Institute of Business and Home Safety’s Fortified Roof Program. "For a few hundred dollars extra, we can install roofs that withstand high winds and prevent water intrusion," Andy says. "It’s a small investment that makes a huge difference in protecting families and their homes." innovative materials like PVC kitchen cabinets, which are waterproof, mold-resistant, and reusable after flooding. "Using resilient materials not only reduces rebuilding costs but also minimizes waste," Andy explains. "It’s a win for families, the environment, and the recovery process." SBP also incorporates Building Resilience, Not Just Homes Collaborative Relationships with Local Contractors SBP’s approach to subcontractors and trades is built on mutual respect and partnership. "We rely on local contractors to inject money back into disaster- impacted economies,” says Andy.

“We provide them with predictable work and, in return, ask them to meet us halfway on pricing." This collaboration ensures that SBP’s rebuilding efforts are both cost-effective and community driven. "Contractors in these areas often share our mission to help their neighbors recover, and their willingness to work with us allows us to stretch our dollars further," Andy adds. High-Impact Projects SBP’s work spans a wide range of recovery initiatives, but a few standout projects highlight the organization’s innovative and far-reaching impact. One such project is the St. Peter Residential Complex, a 50-unit mixed- income, net-zero affordable housing development in New Orleans. "This complex, powered by 450 solar panels, remained operational during Hurricane Ida, even when the rest of the city lost power," Andy explains. "It’s a model for how affordable housing can be both resilient and sustainable." SBP’s Fortified Roof Program is another high-impact initiative. In 2023 alone, the organization installed 90 fortified roofs, providing families with greater protection against future storms. A Future of Growth and Impact

Looking ahead, SBP is focused on scaling its efforts to meet the increasing frequency and severity of disasters. "We’re expanding our Disaster Resilience Fellows program to place more advisors in vulnerable communities,” Andy shares. “These fellows help communities access federal funding before disasters strike, ensuring they’re better prepared for recovery." Another key initiative is SBP’s Recovery Acceleration Fund, which provides bridge loans to homeowners who lack the means to rebuild on their own after federally declared disasters in communities that are approved for CDBG-DR grants. "This program allows us to begin construction while waiting for federal reimbursements, cutting years off recovery timelines," Andy explains.

SBP is also committed to ongoing research and development to identify resilient building materials and methods that can be implemented cost-effectively. "We’re constantly innovating to ensure we’re building better, smarter, and more sustainably," Andy says.

“We act as a one-stop shop and offer wraparound services. This holistic approach ensures families can rebuild not only their homes but also their lives."

Through their work, communities are not just rebuilt—they are transformed, fortified, and empowered to face the future. Keep reading to learn how you can collaborate with SBP on future restoration projects and play a vital role in helping communities reclaim their lives after disaster strikes. SBP's mission thrives on the support of individuals and organizations dedicated to making a tangible difference in the lives of those affected by catastrophic events. By partnering with SBP, you can contribute to rebuilding homes, restoring hope, and creating lasting change. To find out more about SBP’s initiatives and the transformative work they’re leading, please visit: sbpusa.org.

A Call to Action

As disasters become more frequent and severe, SBP’s work is more critical than ever. "Recovery isn’t just about rebuilding homes; it’s about restoring hope, dignity, and stability," Andy reflects. "But we can’t do it alone. Partnerships across the public and private sectors are essential to creating a more predictable and equitable recovery process." With its innovative methods, collaborative spirit, and a steadfast focus on vulnerable populations, SBP is redefining what disaster recovery can—and should—look like. In a world increasingly shaped by uncertainty, SBP offers a beacon of resilience.

Whether you're an individual, a group, or a corporate team, SBP welcomes your involvement. Your contribution goes beyond construction, fostering community, hope, and resilience.

To volunteer, sign up here:

A SPECIAL TO OUR VALUED PARTNERS

THANK YOU FOR MAKING THIS ISSUE POSSIBLE

The City of New Orleans A Deep Dive into Disaster Preparedness and Recovery: An Exclusive Interview with Collin Arnold, Director of NOHSEP

Shaped by its history, its culture, and the mighty waters that surround it, New Orleans, Louisiana is a place where music, food, and community flourish against the backdrop of natural challenges and extraordinary resilience. For residents, disaster recovery is not merely a response; it is a testament to the city’s character and its ability to adapt, rebuild, and thrive. At the heart of this effort is Collin Arnold, Director of the New Orleans Office of Homeland Security and Emergency Preparedness (NOHSEP), who has dedicated his career to keeping this beloved city, in the heart of the south, safe. “Water is part of our story,” Arnold says. “It always has been, and it always will be. The key is learning how to respect it and live in partnership with it.” This mindset defines New Orleans’ approach to disaster recovery and resilience. Rather than fighting against nature, the city has embraced innovative solutions that align with its environmental realities, reshaping its relationship with water and setting it apart from other communities grappling with similar challenges. “Water is part of our story, It always has been, and it always will be.”

Lessons Learned from Katrina

For New Orleans, Hurricane Katrina was a turning point. The images of flooded streets, destroyed homes, and displaced residents are seared into the collective memory of the city and the nation. “Katrina changed everything,” Arnold reflects. “It exposed our vulnerabilities, but it also revealed the incredible strength of our community.” In the nearly two decades since that catastrophic storm, New Orleans has transformed its disaster preparedness and recovery strategies, using the painful lessons of Katrina as a catalyst for change. One of the most critical areas of improvement has been the city’s levee system. “Fifteen billion dollars have been invested in strengthening the levees,” Arnold notes. “We’ve come a long way since 2005. The levees have been fortified to withstand significant storms, and we’ve seen firsthand how much stronger our defenses are.” This investment has provided a measure of security, but it hasn’t led to complacency. “The reality is that we have to remain vigilant,” he emphasizes. “We cannot afford to assume we’re invincible, but we do have confidence that we’re better prepared.”

Redefining Resilience

New Orleans’ resilience extends far beyond physical infrastructure. It is rooted in the fabric of its neighborhoods, the dedication of its residents, and the partnerships that make recovery possible. “Recovery is about people,” Arnold says. “It’s about neighbors helping neighbors, faith-based groups stepping up, and everyone doing their part. No single entity can do it alone.” This ethos is evident in the city’s collaborative approach to disaster recovery. NOHSEP works closely with local organizations, state agencies, universities, and volunteer groups to build resilience at every level.

“We

rely

our

partnerships

with

nongovernmental VOADs (Voluntary Organizations Active in Disaster), and countless community leaders,” Arnold explains. “When disaster strikes, it’s often the everyday people—those trusted faces in neighborhoods—who make the first impact. Our goal is to harness that energy, support it, and then step in to provide what’s needed when they begin to tire.” organizations, Arnold’s respect for community-driven recovery is deeply felt. “New Orleans has been tested time and again,” he says. “And each time, we’ve come back stronger. The resilience of this city is unmatched. People here have an incredible ability to find hope and strength even in the darkest times.”

Living in a city that sits below sea level comes with unique challenges, but New Orleans has embraced innovative solutions that turn vulnerabilities into strengths. “Our green infrastructure projects are about learning to work with water, not against it,” Arnold explains. “We’re creating spaces that store water during heavy rains, elevating homes, and rethinking how we design buildings to withstand floods. It’s about more than just keeping water out; it’s about adapting to our environment.” This adaptive approach is evident in initiatives like home elevations funded through FEMA’s Home Elevation Grant Program. “Since Katrina, we’ve elevated hundreds of homes, and not a single one has flooded since,” Arnold says with pride. “It’s a program that works, and it’s life-changing for the families involved.” The commitment to resilience extends to cultural preservation as well. Arnold highlights the city’s efforts to protect the Zulu Social Aid and Pleasure Club’s headquarters through FEMA’s elevation program. “It’s not just about buildings; it’s about preserving our culture and history,” he emphasizes. “These are the things that make New Orleans special. We’re committed to protecting them.” Building with Water, Not Against It

At the heart of New Orleans’ disaster recovery efforts is a commitment to community involvement. “Our approach is about meeting people where they are,” Arnold explains. “This city has a strong sense of community, and we rely on trusted leaders in every neighborhood.” The NOLA Ready initiative exemplifies this approach, leveraging volunteers, mass notifications, and community engagement to keep residents informed and prepared. “In New Orleans, we say every neighborhood has a ‘mayor’— someone everyone knows and trusts,” Arnold shares. “Those individuals are invaluable during a crisis. They help spread critical information and build trust.”

The Power of Community Collaboration

“The days of having a week to prepare are becoming less common. We’ve had to rethink our plans, particularly for vulnerable populations.” The city’s evolving approach includes providing safe sheltering options for those who cannot evacuate. “Evacuation remains a priority, but it’s not always possible,” Arnold explains. “We need to have plans in place to protect those who stay, whether it’s through community shelters, backup power systems, or other innovative solutions. Our focus is on life safety.” Arnold’s commitment to protecting New Orleans’ most vulnerable residents is clear. “We’re working on creating resilient spaces—community centers with solar power, cooling stations, and places where people can connect, recharge, and recover after a disaster,” he says. “It’s about giving people a place to find relief and start rebuilding.”

This emphasis on trust and collaboration has been critical during emergencies, from hurricanes to the COVID-19 pandemic. “During the pandemic, our volunteer programs and mass notification systems proved their worth,” Arnold notes. “We worked with community leaders to canvas neighborhoods, distribute supplies, and keep people safe.” Adapting to Modern Challenges As climate change continues to reshape the threat landscape, New Orleans has had to adapt its disaster preparedness strategies. “We’re facing more unpredictable storms, often forming quickly in the Gulf,” Arnold says.

For is intertwined with preserving its cultural identity. “This city is unlike any other,” Arnold says. “Our music, our food, our traditions—they’re what make us who we are. When we talk about recovery, it’s not just about infrastructure; it’s about protecting the heart and soul of New Orleans.” New Orleans, resilience This commitment is evident in every aspect of the city’s recovery efforts. From protecting historic buildings to ensuring that cultural organizations can continue their work, New Orleans is determined to hold onto what makes it special. “We’ve been through so much,” Arnold reflects. “But each time, we come together, stronger and more determined.” The Path Forward Looking ahead, New Orleans remains committed to building on its resilience. “Our work is never done,” Arnold says. “We’re constantly refining our processes, leveraging new technology, and strengthening our partnerships. Preserving a Unique Culture Growth doesn’t always mean expanding programs; sometimes it means making them more effective and inclusive.” At the core of this mission is a belief in the power of community. “We want every resident to know they have a role to play,” Arnold emphasizes.

“Get involved, stay connected, and be prepared. Our strength comes from working together.” New Orleans’ story of resilience is one of hope, determination, and steadfast commitment to its people. “This city has been tested time and again,” Arnold reflects. “But we rise, we rebuild, and we move forward—together.” Through innovation, collaboration, and a deep respect for its history and culture, New Orleans continues to stand as a testament to the power of community and the unbreakable spirit of its residents.

For more information on how The Office of Homeland Security and Emergency Preparedness is leading the charge in disaster recovery, emergency preparedness, and community safety, explore their initiatives and resources at:

nola.gov/next/homelandsecurity/home

Discover how their innovative strategies and dedicated leadership are shaping a safer, more resilient New Orleans for the future.

Written by Skyler Grey Editor in Chief Built America Magazine

Getting You Back Home

In disaster, communities often find themselves not only rebuilding homes but also rebuilding lives. Baton Rouge the aftermath of Restoration, founded in 2016, has risen to meet these challenges with a unique blend of expertise, innovation, and compassion. Born out of necessity during the historic Baton Rouge flood, the company has transformed into a trusted leader in the restoration industry. When co-founders Harry Smith and his business partner established Baton Rouge Restoration, they did so with a clear purpose: to create a full-service restoration company that could handle every aspect of recovery for their clients. Smith recalls the origin of the company, explaining, “In 2016, there was a large flood event in the Baton Rouge area, and people knew the quality of work we did. That’s what set us on the road to creating this company.”

Guided by Core Values

At the heart of Baton Rouge Restoration lies a commitment to community. Their guiding principle, “restoring peace of mind,” reflects a deep dedication to not just repairing property but also easing the emotional toll disasters take on people. “Our core values are about taking care of the customers. They’ve been devastated, and they need someone to make them whole again,” says Smith.

This ethos extends beyond business transactions.

From large-scale industrial restorations to complex residential repairs, Baton Rouge Restoration’s portfolio showcases their versatility and expertise. One standout project involved Pinnacle Polymers, a local industrial client. After a hurricane flooded their building, Baton Rouge Restoration mobilized a team of 40 workers just two days after the storm. Signature Projects and Expanded Services

Baton Rouge Restoration actively seeks opportunities to give back, whether donating time and resources to nonprofits, assisting church groups, or helping families in need. Smith recounts a moving example: “One customer didn’t want their old appliances, so we cleaned them up and gave them to another customer who couldn’t afford new ones. That saved them thousands of dollars.”

“Being a small company without layers of bureaucracy allows us to respond much quicker,” says Smith. Their ability to solve complex problems and meet stringent timelines has earned them repeat business from clients like Pinnacle Polymers. In addition to mitigation and restoration, Baton Rouge Restoration offers a range of services including roofing, HVAC repairs, and other solutions, providing clients with comprehensive support for diverse projects. The company’s approach to restoration is as meticulous as it is compassionate. They specialize in solving challenging problems, leveraging their knowledge of building codes and construction science to ensure every project is better than before. Smith shares the story of a homeowner who experienced multiple floods: “We remodeled their home, rebuilt it better, and helped set them on the path to raising their house for future protection.” Unmatched Quality of Work The quality of Baton Rouge Restoration’s work consistently leads to repeat business and lasting client relationships. Their attention to detail and high standards ensure every project not only meets but exceeds expectations. Innovation Meets Efficiency Technology plays a critical role in Baton Rouge Restoration’s success.

With Smith’s background in technology, the company has integrated cutting-edge tools to streamline operations. They utilize remote sensing technology to monitor moisture levels and ensure properties are dry before rebuilding begins. “We’ve been using sensors and AI to improve efficiency, save time, and reduce labor costs,” Smith explains. This forward- thinking approach allows the company to maintain high standards while managing multiple projects simultaneously. Smith emphasizes that technology is never implemented for its own sake. “Technology should make life simpler,” he says. It should create efficiencies and improve the customer experience.”

“Whether automating reports with AI or using sensors to track real-time conditions, Baton Rouge Restoration uses innovation to enhance safety, speed, and precision.

Facing Challenges Head-On

The restoration industry is not without its challenges, from resource shortages to navigating complex insurance claims. Baton Rouge Restoration meets these obstacles with preparation and adaptability. Smith draws on a vast network of skilled professionals and resources to tackle even the most demanding projects.

Their ability to work closely with insurance adjusters is another key differentiator. By providing detailed evidence and advocating for their clients, Baton Rouge Restoration ensures fair settlements and smooth progress on restoration efforts. Building Relationships That Last Key to Baton Rouge Restoration’s success is their ability to forge strong relationships with clients, contractors, and local leaders. Smith underscores the importance of community connections: “When we enter a new area, we make it a priority to connect with local government officials, council members, and industry partners.” This people-centric approach extends to their relationships with suppliers and trades. Many of their subcontractors have been with the company for years, following them to projects across the Gulf South. Smith notes, “These relationships are crucial. Whether it’s a supplier or a subcontractor, they’re not just partners—they’re part of our extended team.”

Resilience and Sustainability

In a region prone to hurricanes and flooding, Baton Rouge Restoration prioritizes sustainability and resilience in every project.

“We’re always looking for what’s better than the standard,” Smith says. “By holding ourselves to higher standards, we help create more resilient communities.” The company also supports initiatives like the Lighthouse Project in Louisiana, which establishes community hubs with independent energy grids for use during disasters. “In times of crisis, all people want is a hot meal and a safe place to stay,” Smith explains. Baton Rouge Restoration’s involvement in such projects reflects their commitment to long-term community support. Looking Ahead Baton Rouge Restoration has ambitious plans for growth, including expanding their presence across the Gulf South. Their strategy involves both organic growth and acquisitions of well-run companies in key markets. While Smith is eager to broaden their reach, he remains committed to maintaining the company’s core values. “We’re not looking to become a big corporate behemoth,” he says. “We like what we do, and we’re very good at it.” As they prepare to assist Tampa, Florida, with long-term recovery efforts, Baton Rouge Restoration continues to lead with compassion, expertise, and innovation. Their dedication to restoring hope and resilience in disaster-stricken communities sets them apart in an ever-evolving industry. Restoring Peace of Mind

In the wake of disaster, Baton Rouge Restoration is more than a restoration company—they are a lifeline, a partner, and a promise that rebuilding isn’t just about structures; it’s about restoring lives. For more information about Baton Rouge Restoration and Remediation, visit their website at:

For Baton Rouge Restoration, success is measured not just in completed projects but in the lives they touch. As Smith reflects on the company’s journey, he shares a simple yet powerful philosophy: “Stay humble, help as many people as you can, and always care about the work you do.” In a field defined by urgency and heartbreak, Baton Rouge Restoration’s unwavering commitment to authenticity and integrity is a beacon of hope for those they serve.

batonrougerestoration.com

Written by Skyler Grey Editor in Chief Built America Magazine

City of Olive Branch More Than Just a Place to Live

Tourism: A Growing Economic Engine publications as one of the best places to raise a family, Olive Branch is proud of its status as one of the fastest- growing cities in the nation—a distinction fueled by its excellent public school system and a police department dedicated to maintaining safety. “Our proximity to Memphis makes Olive Branch unique,” Mayor Adams says. “We have a great mixture of residential, commercial, and industrial development. It’s a balanced ecosystem that makes us one of the most desirable places to live and work.” Recognized by Money Magazine, Realtor.com, and other national Nestled close to Memphis, Tennessee, the City of Olive Branch, Mississippi, stands as a beacon of growth, community, and forward-thinking development. Led by Mayor Ken Adams, Olive Branch is a place where tradition and innovation coexist, creating a city that offers safety, opportunity, and a thriving quality of life. Tourism plays a crucial role in Olive Branch’s economy, bringing visitors who explore its parks, festivals, and unique attractions. “We host rodeos, festivals, and a variety of family-friendly activities that draw people from all around,” Mayor Adams shares.

“Visitors come to enjoy these experiences and end up supporting our local businesses, hotels, and restaurants.” Many visitors opt to stay in Olive Branch rather than Memphis, thanks to the city’s reputation for safety and hospitality. Olive Branch’s parks and recreational facilities are at the heart of community engagement. Throughout the year, these spaces come alive with sporting events and community gatherings, contributing not only to the city’s economy but to its identity. “We want everyone who visits Olive Branch to feel welcome and connected,” says Mayor Adams. “Our parks and events help make that happen.” Showcasing Unique Attractions When asked about must-see destinations in the city, Mayor Adams enthusiastically mentions two standout attractions: “Brussel's Bonsai is the largest importer and grower of fine Bonsai in the U.S., and it’s a hidden gem in Olive Branch,” he says. The city’s pride extends to Olive Branch City Park, the largest in the city, which also features Olive Bark Park, a beloved dog park. “It’s a place where families, friends, and even pets come together to enjoy the outdoors,” Mayor Adams notes, emphasizing the importance of spaces that bring the community together. Innovation in Urban Development

"Embracing innovation is a core value for Olive Branch. “We continuously look for new technologies and innovative approaches to enhance urban development,” Mayor Adams explains. The city’s growth strategy has focused on creating a balance between residential, commercial, and industrial spaces while preserving the unique character of the community. The Old Towne district, rich with history, is a prime example of this balance. “We’re proud to be a Mississippi Main Street Community, and we’ve seen incredible revitalization happening in our historic Old Towne,” Mayor Adams says. With a focus on becoming a Welcome Home Mississippi community, Olive Branch is poised to attract retirees, further diversifying its population and enriching its cultural fabric.

This strategic advantage has made Olive Branch a hub for businesses seeking a competitive edge. “Our city’s economic growth is fueled by our ability to offer the infrastructure and support businesses need to succeed,” Mayor Adams emphasizes. From manufacturing to logistics, the city’s industries continue to expand, providing job opportunities and boosting the local economy. Securing Funding for Growth Growth comes with challenges, and Mayor Adams has focused on securing state and federal funding to support infrastructure projects. “We’ve received numerous grants over the years to enhance our streets, infrastructure, parks, police, fire, and EMS services,” he says.

Economic Development and Job Creation

Attracting new businesses and creating job opportunities are top priorities for Mayor Adams. “Many businesses are drawn to Olive Branch because of our central location and access to major land, water, and air shipping opportunities,” he explains. The Olive Branch Airport (KOLV), the busiest airport in Mississippi, plays a pivotal role in economic development. “We’re home to four flight schools, and many people choose to fly into our airport for convenience and safety,” the mayor adds.

The city recently completed the largest paving project in its history and has a five- year plan to continue improving roadways. Investments in parks and recreational facilities have also been bolstered by a hotel/motel tax, which has funded new soccer fields, walking trails, and facilities. “These improvements benefit residents and visitors alike, making Olive Branch a more vibrant place to live and play,” Mayor Adams notes.

While growth is essential, preserving the character of Olive Branch remains a priority. “We take great care to maintain a balance between new developments and our historical and cultural landmarks,” Mayor Adams explains. This commitment to preservation is evident in the revitalization of Old Towne and the city’s ongoing efforts to enhance its unique charm.

Sustainability and Environmental Initiatives

Balancing Growth with Preservation

Sustainability is a global concern, and Olive Branch is doing its part to address environmental challenges.

“We’re proud of our green initiatives,” says Mayor Adams. “From energy- efficient projects to sustainable urban planning, we’re committed to creating a greener, more resilient community.” The city’s efforts include expanding sewer services to newly incorporated areas and enhancing existing infrastructure to meet modern environmental standards. Climate change presents challenges for cities worldwide, and Olive Branch is no exception. “We’re taking steps to make our city more resilient to climate-related challenges,” Mayor Adams states. From stormwater management improvements to community education initiatives, the city is preparing for the impacts of a changing climate. “It’s about protecting our residents and ensuring a sustainable future,” he adds. Giving the Community a Voice and Infrastructure Improvements Community involvement is a cornerstone of Mayor Adams’ leadership. “When I was elected in 2021, I created several advisory committees to give residents a voice in our city’s development plans,” he says. These committees, which focus on areas like parks and recreation, senior services, city beautification, homeowners’ associations, and more, provide valuable input and ensure that the city’s growth reflects the needs and desires of its residents. “Our community’s input is critical,” Mayor Adams emphasizes. “It helps guide our decisions and ensures that we’re building a city that serves everyone.” 60

Efficient transportation is vital for a growing city, and Olive Branch is committed to meeting the needs of its residents and businesses. “We recently completed the largest paving project in our city’s history, and we have a five-year plan to address other roadways,” Mayor Adams notes. The city is also expanding sewer services and enhancing infrastructure in areas that were developed many years ago, ensuring that all residents benefit from modern amenities. A City of Opportunity Mayor Adams has a clear vision for the future of Olive Branch. “We’re trending very positively in growth and development, and we plan to capitalize on this momentum,” he says. Over the next five years, the city aims to attract quality residential and commercial development while continuing to create community- focused events that foster fellowship and participation. “Olive Branch is a place to live, work, worship, and play,” the mayor affirms. With its unique blend of small-town charm and modern amenities, Olive Branch is more than just a place to live—it’s a community that thrives on connection and growth. “We never stop working to make Olive Branch better,” Mayor Adams concludes. “Whether it’s through economic development, community engagement, or preserving our history, we’re building a city that we’re all proud to call home.”

Written by Georgia Taylor Editor Built America Magazine

Building More Than a Business

In an industry where craftsmanship and trust are paramount, Olive Branch Plumbing has carved out a distinguished reputation, rooted in family legacy and community values. What began in 1994 as a modest venture by Terry Gross has grown into a pillar of plumbing excellence across northern Mississippi and Memphis. Today, Olive Branch Plumbing stands as a testament to decades of hard work, integrity, and a commitment to building lasting relationships. Led by a family team: Angel, Brandon, Kayla, and Kelly, the company exemplifies how a blend of tradition, innovation, and genuine care can transform a small family business into a regional leader.

From Humble Beginnings to a Respected Name

The origins of Olive Branch Plumbing trace back to 1994, when Terry Gross, driven by a vision of dependable and high-quality plumbing service, laid the foundation for what would become a multi-generational enterprise. “He knew he could put in the work and create something better,” Capps recalls. “There weren’t many plumbers around at the time, and he believed he could help the community.” This commitment to the community, to excellence in workmanship, and to creating a legacy continues to define the company's mission today. After the unexpected passing of Terry Gross in 2001, the business was taken over by Angel, Terrys’ Daughter.

Angel, with determination and adaptability, further expanded the business from handling residential service calls to include new construction on residential projects. Under her leadership, the company thrived during the residential boom, skillfully handling the increased demand and positioning Olive Branch Plumbing as a trusted name in the community. Angel’s resilience was especially evident in 2008, during the economic downturn. As the market crashed and construction projects slowed, many businesses struggled to stay afloat, but Angel found ways to adapt and keep Olive Branch Plumbing’s doors open. She pivoted operations to fit the needs of a changing economy, proving her ability to navigate challenges and ensure the company’s survival.

What sets Olive Branch Plumbing apart from others in the industry is its steadfast dedication to family values and the close-knit relationships it fosters, both within the company and with its customers. “It’s not just about being a family-owned business; it extends to our employees as well. We treat them like family,” says Capps. This inclusive culture ensures that everyone who works for Olive Branch feels valued and respected, a sentiment that is mirrored in the relationships the company builds with its clients. Olive Branch’s reputation is also built on an unwavering commitment to integrity. In an industry where upselling and commission-driven sales models often take center stage, Olive Branch operates differently. “If it isn’t broke, we aren’t going to fix it,” says Capps with conviction. Unlike companies that incentivize sales-driven service, Olive Branch plumbers are paid hourly and focus solely on providing honest, necessary repairs. “Our motto is simple: We’re here to fix what needs fixing, not to sell you something you don’t need.”

Her dedication and willingness to make tough decisions during that period secured the future of Olive Branch Plumbing, enabling the business to continue serving the community even in difficult times. Years later, Brandon Capps returned to Olive Branch after working in commercial plumbing, bringing with him new ideas and a renewed energy for growth. “Now, we’re doing commercial projects up to half a million dollars,” he says, reflecting on the steady evolution of the company. Supported by Kelly Faulkner, the superintendent; Kayla Capps, the office manager; “We all work together, we are a team” Family Values at the Core

Integral to Olive Branch Plumbing’s ongoing success are its key relationships with tradespeople, subcontractors, and suppliers. The company prioritizes partnerships that share its values of integrity, dependability, and quality. “We look for partners who are as dedicated to their craft as we are,” says Capps. “It’s important that the people we work with take pride in their workmanship, because that’s how we ensure every job we do meets the highest standards.” Key Partnerships with Trades and Suppliers Drive Growth

This emphasis on collaborative relationships is evident in every project, from large-scale commercial builds to everyday service calls. Olive Branch seeks out subcontractors and suppliers who understand the unique demands of the plumbing industry and who can be relied upon to deliver consistent quality. “We’re not looking for the cheapest way; we’re looking for the best way,” says Capps. By building a network of trusted partners, Olive Branch Plumbing is able to maintain its reputation for excellence and offer clients the peace of mind that comes with knowing their projects are in good hands.

Innovation Meets Tradition

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