Outcomes Report (2017-18)


Outcomes Report (2017-2018)
1

Table of Contents
2

Vision, Mission and Values
5

Diversity Statement
5

Who We Are
5

Message from the Chair
8

Message from the Executive Director
9

Volunteers and Staff
10

Staff Service
11

Turnover Data
11

Employee Recognition
12

Staff Survey
13

Highlights
13

Committee Highlights
15

Health & Safety
15

Community Profile
16

Staff Training and Development
17

Social Wellness
19

Performance Quality Improvement
19

Client and Stakholder Satisfaction
20

Programs and Services
21

Counselling Services
21

Family Counselling
21

Suicide Prevention, Education and Counselling
21

Sexual Abuse Counselling
22

Special Services for Children and Families
22

Family Integration Services
23

Family Support Outreach
23

Supports for Parents of Young Children
24

Family Strengthening and Development
25

Quick Response Program
25

Supervised Access Program
26

Nobody's Perfect Parenting
26

Employment Services
26

Whalley Employment Services Centre
26

Early Years Services
27

Healthiest Babies Possible
27

First Steps
28

Child Care Resource and Referral
29

Growing Together Daycare
30

Young Families Subsidized Housing
31

Family Resource Programs
31

Fraser Health Crisis Line
32

Immigrant Services
33

Immigrant Settlement Program
33

Moving Ahead Program
34

Newcomer Employment Support Program
35

Community Connection Program
36

Stopping the Violence Services
36

Transition Houses
36

Threshold
38

Children and Youth For Domestic Peace
39

Mental Health and Supported Community Living Services
39

Clubhouses
39

Supported Community Living and Housing Programs
40

Supported Independent Living Program
40

Community Living Support Program
41

Congregrate Housing
41

Surrey Bridging Program
41

Sandell House
41

Sutton Apartments Program
41

Youth Supported Independent Living Program
42

Transitional Living Program
42

Homeless and Housing Services
43

Shelter Services
43

Transitional Housing Program
43

Homeless Outreach Program
43

Housing First Partnering Strategy
44

Homelessness Prevention Program and Rent Supplent Program
44

Youth Services
44

Surrey Youth Independent Housing Program
44

Services to Access Resources and Recreation (STARR)
45

Achievements of Note
46

Financial Report
47

Treasurer's Report
47

Statement of Financial Position
48

Statement of Operations
49

Revenue
50

Expenses
50

Highlights
51

Funders
52

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