Outcomes Report (2017-2018) | 1 |
Table of Contents | 2 |
Vision, Mission and Values | 5 |
Diversity Statement | 5 |
Who We Are | 5 |
Message from the Chair | 8 |
Message from the Executive Director | 9 |
Volunteers and Staff | 10 |
Staff Service | 11 |
Turnover Data | 11 |
Employee Recognition | 12 |
Staff Survey | 13 |
Highlights | 13 |
Committee Highlights | 15 |
Health & Safety | 15 |
Community Profile | 16 |
Staff Training and Development | 17 |
Social Wellness | 19 |
Performance Quality Improvement | 19 |
Client and Stakholder Satisfaction | 20 |
Programs and Services | 21 |
Counselling Services | 21 |
Family Counselling | 21 |
Suicide Prevention, Education and Counselling | 21 |
Sexual Abuse Counselling | 22 |
Special Services for Children and Families | 22 |
Family Integration Services | 23 |
Family Support Outreach | 23 |
Supports for Parents of Young Children | 24 |
Family Strengthening and Development | 25 |
Quick Response Program | 25 |
Supervised Access Program | 26 |
Nobody's Perfect Parenting | 26 |
Employment Services | 26 |
Whalley Employment Services Centre | 26 |
Early Years Services | 27 |
Healthiest Babies Possible | 27 |
First Steps | 28 |
Child Care Resource and Referral | 29 |
Growing Together Daycare | 30 |
Young Families Subsidized Housing | 31 |
Family Resource Programs | 31 |
Fraser Health Crisis Line | 32 |
Immigrant Services | 33 |
Immigrant Settlement Program | 33 |
Moving Ahead Program | 34 |
Newcomer Employment Support Program | 35 |
Community Connection Program | 36 |
Stopping the Violence Services | 36 |
Transition Houses | 36 |
Threshold | 38 |
Children and Youth For Domestic Peace | 39 |
Mental Health and Supported Community Living Services | 39 |
Clubhouses | 39 |
Supported Community Living and Housing Programs | 40 |
Supported Independent Living Program | 40 |
Community Living Support Program | 41 |
Congregrate Housing | 41 |
Surrey Bridging Program | 41 |
Sandell House | 41 |
Sutton Apartments Program | 41 |
Youth Supported Independent Living Program | 42 |
Transitional Living Program | 42 |
Homeless and Housing Services | 43 |
Shelter Services | 43 |
Transitional Housing Program | 43 |
Homeless Outreach Program | 43 |
Housing First Partnering Strategy | 44 |
Homelessness Prevention Program and Rent Supplent Program | 44 |
Youth Services | 44 |
Surrey Youth Independent Housing Program | 44 |
Services to Access Resources and Recreation (STARR) | 45 |
Achievements of Note | 46 |
Financial Report | 47 |
Treasurer's Report | 47 |
Statement of Financial Position | 48 |
Statement of Operations | 49 |
Revenue | 50 |
Expenses | 50 |
Highlights | 51 |
Funders | 52 |
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