GWO Requirements for Training Providers V11.0

GWO Requirements for Training Providers

Document number GRM04

number: G-TPR-09 Document number GRM04

Requirements for Training Providers

VERSION 11

Publication date: October 1, 2021

GLOBAL WIND ORGANISATION

www.globalwindsafety.org

1 / 55

GWO Requirements for Training Providers

Document number GRM04

number: G-TPR-09 Document number GRM04

Contents

O RGANISATION , R OLES AND R ESPONSIBILITIES ....................................................................................................................... 8 D OCUMENTATION AND TRAINING RECORDS ........................................................................................................................... 8 R ISK A SSESSMENT , N ON - CONFORMITIES AND I NCIDENT R EPORTING .................................................................................... 10

G ENERAL R EQUIREMENTS FOR E QUIPMENT AND P HYSICAL R ESOURCES ................................................................................ 11 T RAINING S ITE S ETTINGS ..................................................................................................................................................... 11

10.1 G ENERAL REQUIREMENTS OF TRAINING .............................................................................................................................. 17 10.2 G ENERAL REQUIREMENTS OF TRAINING .............................................................................................................................. 19 10.3 C OURSE P ARTICIPANT P REREQUISITES ................................................................................................................................ 20 10.4 C ONTACT T IME AND I NSTRUCTOR - TO - COURSE P ARTICIPANT P ATIOS .................................................................................. 20 10.5 P ARTICIPANT P ERFORMANCE A SSESSMENT ........................................................................................................................ 21

Terms and definitions List of Abbreviations

32 31 33 33 33 33 34 37 38 44 50

Foreword

Introduction to the Taxonomy Framework

Focus

When to use the Taxonomy Framework

Important concepts

The GWO Taxonomy

The Knowledge Domain

The Skills Domain The Ability Domain

GLOBAL WIND ORGANISATION

www.globalwindsafety.org

2 / 55

GWO Requirements for Training Providers

Document number GRM04

number: G-TPR-09 Document number GRM04

List of Abbreviations

GWO

Global Wind Organisation

ISO

International Standards Organisation

OSHA

Occupational Safety and Health Administration (USA)

HSE

Health and Safety Executive (UK)

QMS

Quality Management System

PPE

Personal Protective Equipment

RCA

Root Cause Analysis

NCR

Non-Conformity Report

WTG

Wind Turbine Generator

GLOBAL WIND ORGANISATION

www.globalwindsafety.org

3 / 55

GWO Requirements for Training Providers

Document number GRM04

number: G-TPR-09 Document number GRM04

Terms and Definitions

Terms

Definition

Shall 1

Indicates a requirement

Must

For clarity: where the word must is used in requirements, it shall have the same meaning as shall

Should

Indicates a recommendation

May

Indicates a permission

Can

Indicates a possibility or a capability

GWO s database of training records, allowing unique and digital verification of training

WINDA

WINDA ID

A unique identification code attributed to a course participant

A record of training uploaded to a course

WINDA ID. May in

WINDA record

training validity

1

Ref: ISO 9001/2015

GLOBAL WIND ORGANISATION

www.globalwindsafety.org

4 / 55

GWO Requirements for Training Providers

Document number GRM04

number: G-TPR-09 Document number GRM04

Change Log, Revision 11

Amendment date

14.09.21

Approved by & date ExCo 21.09.21

Version

11

Description of changes

Version changed to 11

Section 6 Requirement for new training providers to be registered on WINDA by their associated auditors and in turn certification body prior to initial audits (after 6 th September 2021) 7.2.2 Keeping verifiable records. Training providers to maintain daily records of attendance by participants. Participants must acknowledge performance assessment. 7.2.5 TPs to provide verifyable records to S7.2.2 upon request by GWO and members 7.2.10 / 7.2.11 / 7.2.12 Constraints, obligation and dependencies for TPs if providing training: during pilot stages for standard development (existing TP), and during initial certification (new TP) 8.2.2 Need to create a WINDA profile for each Fixed Training Facility as different CBs may audit different sites within the same organisation. 8.2.6 Mobile training facilities may be co-registered on WINDA at a TP permanent location as a single location. Training records for each facility to be identified separately at WINDA upload. 8.2.11 Repeated TP delivery at on-site (field) training locations repeatedly it must be converted to a GWO Fixed Training Facility (with time constraint) Appendix 5 Inclusion of Taxonomy Framework including discussion on action verbs, learning domains, taxonomic levels and the creation of learning objects, Including suggestions for learning and evaluation activities.

General References to the Taxonomy Framework included in Appendix 5

GLOBAL WIND ORGANISATION

www.globalwindsafety.org

5 / 55

GWO Requirements for Training Providers

Document number GRM04

number: G-TPR-09 Document number GRM04

Introduction

The Global Wind Organisation (GWO) is an association of wind turbine owners and manufacturers that was established in 2009. It has the mission statement of supporting an injury-free work environment in the wind industry through cooperation among its members in setting common industry best practice standards for health and safety-related training. GWO is a non-profit organisation, and all income is re-invested in support of the mission statement. Activities include scheme governance, development and maintenance of training standards, communication and various outreach initiatives, as well as general operations. Central to our governance is the global training records database, WINDA, which enables training partners, operators and individuals to verify training, and provides industry-wide transparency regarding the training status of personnel. This document contains GWO s Requirements for Training Providers. The requirements must be met in order to obtain approval as a GWO-certified training provider, with the right to offer training courses following a GWO training standard. This document constitutes version 11 of the Requirements for Training Providers. Version 11 has been created with input from surveys and hearing process of all stakeholders, and consolidated by a working group of selected stakeholders (auditors and training providers). Version 11 replaces all previous versions and becomes a mandatory requirement as of April 1 st , 2022 to be applied by certification bodies to all audits of GWO training providers, both new and existing. Until March 31 st , 2022, version 10 remains valid. However, version 10 may be used at the discretion of the certification body from the date of approval, if so agreed with the training provider.

and Executive

Committee, September 21 st , 2021.

GLOBAL WIND ORGANISATION

www.globalwindsafety.org

6 / 55

GWO Requirements for Training Providers

Document number GRM04

number: G-TPR-09 Document number GRM04

The Certification Process

Training providers seeking certification to offer GWO training shall be audited to demonstrate compliance with the following four sections of the quality management system, as detailed in:

Section 7 Supporting processes

Section 8 Equipment and physical resources

Section 9 Instructor qualifications

Section 10 Training and assessment

The certification process differs from a simple management systems audit in the attention to the delivery of training, taxonomy and learning transfer. All GWO transfer training, audit and certification record. New training providers seeking to become registered GWO training providers shall (after 6 th September 2021) be registered by their associated GWO certified auditor (and in turn) their certification body. To obtain and maintain approval as a GWO-certified training provider, training provider organisations shall be subject to an audit process performed by an accredited certification body Requirements for Certification Bodies listed as an approved certification body on WINDA. The full process requires an initial audit followed by annual audits for surveillance (initial) and surveillance (re-certification), as detailed in the aforementioned document.

Supporting Processes

The training provider must have a formally documented quality management system for assuring the quality, content and safety of training and assessment, and compliance with the GWO requirements and standards. The training provider must have an explicit policy for implementing and maintaining the validity of GWO Training Standard(s), which must be signed by the legal duty holder. The policy must state which modules the training provider is certified to deliver.

As a minimum, the supporting processes shall include the following:

1) Description of organisation, roles and responsibilities.

2) Handling of training records.

3) Risk assessment and mitigations, non-conformities and incident reporting.

GLOBAL WIND ORGANISATION

www.globalwindsafety.org

7 / 55

GWO Requirements for Training Providers

Document number GRM04

number: G-TPR-09 Document number GRM04

O ganisation, Roles and Responsibilities

The training provider must:

7.1.1

Have a clearly defined organisation with documented staff roles, responsibilities and authorities for the supporting processes, equipment and physical resources, instructor competencies and delivery (training and assessment) of the GWO Training Standard courses or course modules.

7.1.2

Training Standard courses and course modules, and compliance with certification requirements and the policy and objectives.

7.1.3

Ensure frequent internal audits are conducted by personnel with an auditing background and with no conflicting interest in the area(s) being audited, to ensure quality and the objective evaluation of all system activities.

7.1.4

Have in place documented procedures describing how to handle documents and records in relation to the approval, review or identification of changes and revisions, access etc.

Documentation and training records

7.2.1

Upon completion of training, and within no more than 10 business days, the training provider must ensure the following records of training are uploaded into WINDA:

1) Course participant WINDA ID.

2) Applicable GWO standard training module (course code).

3) Facility type (Fixed Facility, Mobile Training Facility, Onsite Training Facility or Digital

learning).

4) Completion date of training module. 5) Previous course valid until date (only applicable to refresher training modules).

7.2.2

In addition to the above, the training provider must keep verifiable matching records of:

1) Course participants first name and last name, as written in a passport or other official

document.

2) Daily attendance of all participants.

3) Name(s) of instructor(s) delivering course.

4) Site where training conducted (location and country).

5) Course participant assessment form for the course delivered.

6) Participant acknowledgement of performance assessment.

7) If gap training has been delivered on base of merit, documentation of pre-existing

GLOBAL WIND ORGANISATION

www.globalwindsafety.org

8 / 55

GWO Requirements for Training Providers

Document number GRM04

number: G-TPR-09 Document number GRM04

qualification. 8) Training setting as per S8.2

7.2.3

These records must be stored for at least 2 years and 3 months from the completion date for training records that require a refresher training every 24 months, and a minimum of 5 years and 3 months for training records that do not require a refresher training. The maintenance, updating and backup of systems to keep these records must be carried out in accordance with international, national, regional and local legal regulations concerning data storage and IT systems security. Upon request from GWO or any of the members of GWO, the training provider shall be able to verify the training documentation described in S7.2.2 including, but not limited to, daily attendance records, training and competence records of any specific person attending a course and/or performing training of a course by name and nationality.

7.2.4

7.2.5

7.2.6

A course participant may attend a refresher course in the specific training module prior to the date of expiry on the current certificate or training record.

7.2.7

If a training record is refreshed within the last two months prior to expiry of the previous training, its new validity will begin from the

7.2.8

If a certificate or training record is refreshed more than two months before expiry, it will carry the training completion date as the valid from date.

7.2.9

If a certificate or training record has expired, the course participant must attend the full initial training module(s) to obtain a new training record. A certified training provider may undergo an audit during a pilot training. However, a certificate cannot be issued by the certification body until the training standard has been released by GWO. If there are any changes to the standard between the pilot and the release of the standard, the training provider must demonstrate to the auditor how they have implemented, and mitigated these changes, before the certificate can be issued. Participants at this training may only have their WINDA records uploaded after this. Training providers must attain prior consent from participants at pilot trainings that their WINDA records may be delayed pending these dependencies being resolved. New training providers undertaking initial (stage 2) certification may upload training records to WINDA for successful participants from the audited training with the following dependencies. First; upload is only possible after certification (assuming there are no major non-conformances) is approved by GWO. In such case the records are exempted from the 10 days since completion of training. However, training records must be uploaded within 10 days of access to WINDA being granted. Secondly; training providers must attain prior consent from participants that their WINDA records upload may be delayed pending dependencies being resolved and access to WINDA granted.

7.2.10

7.2.11

GLOBAL WIND ORGANISATION

www.globalwindsafety.org

9 / 55

GWO Requirements for Training Providers

Document number GRM04

number: G-TPR-09 Document number GRM04 7.2.12

Training providers may, in addition to the requirement for uploading a training record to WINDA, issue further proof of training, e.g. as paper certificates or plastic cards. If the training provider chooses to do so, this must include the course participant s WINDA ID and name as written in their passport or other official documentation.

7.2.13

Training records must be uploaded into WINDA from the training provider site where the training was completed.

Risk Assessment, Non-conformities and Incident Reporting

The training provider has the responsibility to safely deliver GWO training by ensuring that the facilities and equipment are safe, by means of the following:

7.3.1

An established procedure for risk assessment and, in particular risk, management with a view to ensure safe training delivery. As a minimum, this shall cover training equipment and facilities, instructor qualification programmes, and the sites (settings) and all modules certified to be delivered according to GWO. A procedure describing how to handle non-conformities, including customer complaints. Copies of recorded non-conformities, including customer complaints received, must be provided to GWO upon request.

7.3.2

7.3.3

A procedure for course participant appeals against assessment decisions. Copies of appeals must be provided to GWO upon request.

7.3.4

Ensuring a course participant satisfaction programme for the delivered training is in place, -house, the satisfaction programme results must be published in a relevant and accessible place for course participants and internal procurers of training. Copies of the satisfaction programme results must be provided to GWO upon request. A system for recording incidents (including near-misses) during delivery of GWO training. The incident categories shall mirror the Incident Reporting and Root Cause Analysis guidelines and templates found in Annexes 3 and 4. The training provider must inform GWO of incidents within 24 hours if the incident is significant as defined in the Incident Report Guidelines, and within 7 working days for all other incidents.

7.3.5

7.3.6

Equipment and Physical Resources

The training provider must clearly demonstrate that there are adequate resources to ensure that the training and assessment can be consistently delivered in accordance with the GWO Training Standard requirements.

GLOBAL WIND ORGANISATION

www.globalwindsafety.org

10 / 55

GWO Requirements for Training Providers

Document number GRM04

number: G-TPR-09 Document number GRM04

General Requirements for Equipment and Physical Resources

8.1.1

Resource requirements shall be identified and made available for the delivery of training, in accordance with the GWO training module being delivered.

8.1.2

The training provider has the responsibility to safely deliver GWO training by ensuring that the facilities and equipment are safe and functional, by means of the following:

1) The training area shall be clearly marked and free of distractions, including mobile

phone usage.

2) The full range of facilities and equipment relevant to the modules delivered shall be

available during the training.

3) All equipment and facilities must adhere to the applicable local, regional, national

and/or international legislation, standards and guidelines for facilities and equipment.

4) A documented maintenance schedule must be carried out based on the frequency of

equipment use, relevant risk assessments and other obligations as listed above. If the

equipment and/or facilities belong to a third party, the training provider must ensure

that a documented maintenance schedule as described above is followed for the

equipment/facility.

5) The facilities shall be designed to enable each course participant to see, hear and fully

participate in the training instance.

6) The practical training facilities must incorporate as many identical or comparable

elements to a real wind turbine working environment as possible.

7) Risk assessments shall be conducted and documented for all training facilities. 8) The training provider shall hold the required permits to operate the facilities.

Training Site Settings

GWO training can be conducted in the following specified settings:

a) Fixed Training Facilities.

b) Mobile Training Facilities.

c) On-site Training (field training). d) Digital Learning.

A training provider may operate several training settings at different locations. All of the above requirements apply to all training settings.

GLOBAL WIND ORGANISATION

www.globalwindsafety.org

11 / 55

GWO Requirements for Training Providers

Document number GRM04

number: G-TPR-09 Document number GRM04 8.2.1

In the following sections, special provisions and requirements for each setting are explained.

Fixed Training Facility

8.2.2

A training location is considered to be a Fixed Training Facility where a GWO-certified training provider performs regularly planned training using known equipment and facilities located in a permanent location, by the permanent training environment. The Fixed Training Facility setting must be audited for every module the training provider wishes to deliver in this setting. A separate WINDA profile is created for each Fixed Training Facility operated by a training provider. A training provider with several Fixed Training Facilities, may be audited by a different certification bodies at each fixed site. Special provisions apply for multi-sites as explained in Requirements for Certification Bodies.

8.2.3

Mobile Training Facility

8.2.4

A training unit that is designed to be transported and recreate a dedicated, controlled training environment at a new temporary location is considered to be a Mobile Training Facility. The Mobile Training Facility setting must be audited for every module the training provider wishes to deliver in this setting. A new risk assessment must be carried out and documented for each new temporary location prior to training delivery. This risk assessment must consider the limitations of the mobile unit and describe mitigations.

8.2.5

8.2.6

The risk assessment and mitigations must be signed off by at least one of the responsible instructors at each site before use.

8.2.7

Fixed Training Facility profile provided they share the same postal address. Mobile Training

WINDA profile.

8.2.8

A training provider may have several Mobile Training Facilities provided these are all audited by a certification body. Special provisions apply for multi-sites as explained in the Requirements for Certification Bodies.

On-site Training (field training)

8.2.9

On-site Training is when training takes place in the field or at a location that is not the training own GWO audited training environment. This option may be a flexible solution for the delivery of GWO training using locally available wind turbines, harbour sites or other appropriate facilities.

GLOBAL WIND ORGANISATION

www.globalwindsafety.org

12 / 55

GWO Requirements for Training Providers

Document number GRM04

number: G-TPR-09 Document number GRM04 8.2.10

Risk and quality management are key when training on-site (in the field), meaning GWO requirements will explicitly focus on these areas. To receive an audit and the approval to conduct GWO training in an on-site environment, the training provider must:

1) Already operate one or more GWO certified Fixed and/or Mobile Training Facilities that can support ongoing instructor qualification in accordance with these requirements.

2) Create a risk assessment and control measures document prior to each training delivery. This risk assessment must consider the limitations of the location used for On-site (field) Training and describe mitigations. The risk assessment must take into consideration local risk factors on the day of training including, but not limited to, weather and safe evacuation procedures. Further, it must testify that the equipment and locations are safe and functional, as well as being compliant with the requirements for the applicable training standard module. The document must carry the signature of at least two competent persons, usually one of the instructors and a person representing the legal owner of the on-site structure, prior to training delivery. The On-site (field) Training set- up must be audited for every module the training provider wishes to deliver in this setting. The On-site Training set-up must receive a full re-certification every 12 months. Between audits, the training provider may deliver training at several sites. All records including the location specific risk assessments associated with each training delivery shall be kept and shall be reviewed by the auditor during re-certification. If a training provider delivers on-site (field) training repeatedly during a 12-month period at a facility (that could be certified as a GWO Fixed Training Facility) it must be converted to a GWO Fixed Training Facility. If approved for On-site (field) Training, the training provider shall use the WINDA profile associated with the Fixed Training Facility or Mobile Training Facility that is used as the basis for supporting On-site Training delivery.

8.2.11

8.2.12

8.2.13

Digital Learning

8.2.14

Digital learning technologies may be used by training providers already certified by GWO. The digital learning set-up must be audited for every module the training provider wishes to deliver in this setting.

8.2.15

Digital learning technologies considered include the following:

1) Interactive e-lessons that include text, images, video, audio, animations and practice (e.g.

questions and feedback).

2) Online presentations made by an instructor that are broadcast in real time or recorded (e.g.

podcasts).

3) Webinars and virtual classrooms.

4) Virtual and augmented reality.

5) Blended learning with a mixture of digital and traditional learning.

GLOBAL WIND ORGANISATION

www.globalwindsafety.org

13 / 55

GWO Requirements for Training Providers

Document number GRM04

number: G-TPR-09 Document number GRM04

6) Other technologies that support or enable the delivery of training via digital means.

Learning objectives within the domain of knowledge may be taught and assessed using digital learning methods including those listed above.

8.2.16

Learning objectives within the domains of skill and ability require that the course participants are able to demonstrate an ability in a scenario that is similar to a real work situation. In addition to safety aspects, demonstration by course participants involves body motor functions, spatial understanding and tactile elements. Special attention must be given to these aspects when applying digital learning to these domains. Learning objectives within the domain of knowledge may be taught and assessed using digital learning methods including those listed above. The GWO Taxonomy Framework which describes learning objectives is given in Annex 5. Training providers who employ digital learning technologies during GWO training must have specific procedures in place for the use of these technologies, including describing how the applied technology limits and/or enhances opportunities for interaction with the learning material and the instructions. The procedures and descriptions must detail how these limitations are mitigated.

8.2.17

8.2.18

8.2.19

Training providers who employ digital learning technologies must maintain adherence to all provisions of GWO training standard(s).

8.2.20

Training providers who use digital learning technologies must have systems in place to enable the training provider to assess whether the course participant has achieved the learning objective(s).

8.2.21

If the digital solution incorporates elements of recording the course participant, the course participant must be advised of this before recording commences.

8.2.22

Any system employed for the delivery of digital learning solutions must:

1) Incorporate a high level of realism and fidelity with a wind turbine environment, to enable

the course participant to use the knowledge and skills in real world work situations in

accordance with the GWO training standard being delivered.

2) Incorporate a system that allows the training provider to verify the identity of training participants and assess individual course participant learning.

GLOBAL WIND ORGANISATION

www.globalwindsafety.org

14 / 55

GWO Requirements for Training Providers

Document number GRM04

number: G-TPR-09 Document number GRM04 8.2.23

Where course participants attend digital learning at a location other than the training centre, the training provider must make reasonable efforts to ensure the safety of the course participants while participating in the training.

Instructor Qualifications

9.1.1

Staffing and resources must comply with national, regional and local legislation, applicable standards and regulations.

9.1.2

As a prerequisite, the instructor must have documented a minimum of 100 hours of vocational teaching experience prior to qualifying as a GWO instructor.

9.1.3

Instructors shall possess appropriate qualifications and experience to ensure that all training and supportive activities are carried out in accordance with current legislation e.g. first aid instructors need to be certified first aid instructors according to national legislation and/or recommended guidelines. In order to qualify, the instructor shall receive appropriate instructor qualification training and shall participate in an ongoing competence programme for the specific training module. The initial instructor training cycle must take place within a 6 months period. The standard accepted approach to an appropriate instructor qualification training programme will engage the trainee instructor in the following process in the applicable module before delivering the training independently:

9.1.4

9.1.5

Observe

Co-deliver

Deliver under observation

Step 1 Participate: The trainee instructor must: participate in the training as a course participant; pass the training module, and receive a training record in WINDA following successful completion of the training module. Step 2 Observe: The trainee instructor must observe a full and relevant training module being delivered by an experienced GWO instructor. The task is to observe the delivery of training, observe interaction between the instructor and course participants, and observe how participants engage with the material. Step 3 Co-deliver: The trainee instructor must deliver parts of the training under the supervision of the experienced instructor. Prior to the training, the trainee instructor and the experienced instructor must plan together which parts of the training will be delivered by whom. The focus is on ensuring that the trainee instructor becomes confident in delivering all parts of the training.

GLOBAL WIND ORGANISATION

www.globalwindsafety.org

15 / 55

GWO Requirements for Training Providers

Document number GRM04

number: G-TPR-09 Document number GRM04

Step 4 Deliver under observation (assessment): The trainee instructor must now independently deliver the full training module under observation for assessment by an experienced GWO instructor or another person as detailed in 9.1.9. (below). The assessor must verify that the trainee instructor demonstrates instructor knowledge, skills and abilities as detailed in 9.1.6 (below). All 4 steps can be repeated one by one until the lead instructor has assessed that the trainee instructor has completed each step satisfactorily. Instructor qualification training programmes may take alternative approaches to the standard steps 1 3 described above, as long as the alternative programme includes at least the same amount of contact hours for familiarisation with the material, and at least the same amount of practical teaching exercise hours. In the event of taking alternative approaches to the described steps 1-3, the instructor training programme shall always be completed by delivery under observation (assessment), as described in step 4 above, where the trainee instructor demonstrates instructor knowledge, skills and abilities as detailed in 9.1.6 below.

9.1.6

The instructor qualification training programme must achieve documented confirmation that all instructors are able to independently deliver the full training module. This shall be verified by means of a training session under observation and assessment by an experienced GWO instructor or another person as detailed in 9.1.9. below, where each of the trainee instructors must, as a minimum, demonstrate: 1) knowledge of the wind energy industry and key safety aspects, especially as relevant for the target standard. 2) familiarity of the working conditions and layout of a wind turbine, especially as relevant for the parts covered within the target standard. 3) the ability to plan and deliver training in accordance with the target standards by adhering to the following requirements in the standard, such as: a. training environment and site setting (see above in 8.2). b. correct use of PPE. c. safety during practical exercises. d. Instructor to course participant ratio, and contact time for each course participant for all learning objectives and elements. e. covering all learning objectives at the correct taxonomy level. 4) the ability to train course participants according to different learning styles during theoretical, practical and group work sessions. 5) the ability to correctly assess individual course participant knowledge, skill and abilities by applying the GWO taxonomy levels and terminology stated in the target standard. GWO Taxonomy Framework can be found in Annex 5. 6) the ability to give constructive feedback and individual coaching towards achieving learning objectives.

9.1.7

In addition to the above process, training staff must be included in a documented ongoing familiarisation programme consisting of either:

1) Visits to on-shore and/or off-shore WTGs (tower, nacelle, hub) prior to instructing GWO

GLOBAL WIND ORGANISATION

www.globalwindsafety.org

16 / 55

GWO Requirements for Training Providers

Document number GRM04

number: G-TPR-09 Document number GRM04

training modules, to enable them to maintain and update skills related to the GWO

modules they instruct, or

2) Alternative ways of ensuring familiarisation with the wind turbine working environment and updated skills related to the GWO modules they instruct.

9.1.8

To maintain qualification, the instructor must deliver the course regularly. If more than 12 months pass without delivering the applicable training, the instructor must re-qualify according to the process above. (at least once every 12 months while delivering at least 1 hour of theory and at least 2 hours of practical training) be assessed by: By means of a documented process t 1) An experienced GWO instructor or, 2) a GWO-approved auditor or, 3) an internal auditor who has successfully completed GWO Auditor Qualification Training within the past 36 months.

9.1.9

9.1.10

The instructors must comply with the requirements and learning structures of the specific training standard and the GWO Code of Conduct available on www.globalwindsafety.org

Training and Assessment

General requirements of training

10.1.1

The GWO training standards set minimum requirements.

10.1.2

Where national or local legislation sets additional requirements for training content, the training provider shall incorporate these identified requirements into the training.

10.1.3

Where national or local legislation prohibits the delivery of certain elements, the training provider shall not deliver those elements.

10.1.4

Provided the minimum requirements of the GWO module are met, the training provider may incorporate delivery of other similar certified training.

10.1.5

All exercises shall be designed and delivered to meet the learning objectives of the GWO modules being taught. General information on GWO learning objectives, and suitable learning activities is provided in Annex 5: Taxonomy Framework

GLOBAL WIND ORGANISATION

www.globalwindsafety.org

17 / 55

GWO Requirements for Training Providers

Document number GRM04

number: G-TPR-09 Document number GRM04

10.1.6

The modules, learning objectives, lessons and elements may be delivered in the order that fits best for the specific training situation, as long as the total duration is not reduced, and practical elements are not reduced in length. Theoretical elements should be delivered during the practical exercises when feasible. The training provider shall ensure detailed and updated lesson/exercise plans are clearly referenced against the latest versions of the relevant module (including learning objectives, performance assessment, instructor/course participant ratios, resources to be used, time allocation, location of training, staff roles, etc.)

10.1.7

10.1.8

All training shall be conducted safely, and at least one person with first aid qualifications shall be present during all practical training.

10.1.9

Practical exercises shall not place undue physical or mental demands on the course participants beyond that which is required to meet the learning objectives of the GWO module being taught.

10.1.10

The training provider must ensure the following elements are covered in connection with the training execution when the training is not done in one sequence:

1) That the identity of the participant is verified for each element of the training.

2) That the training is completed within a maximum of 28 days.

3) That the whole curriculum is covered.

4) That theory and safety learning objectives previously covered in the training are

verified for all participants by the instructor within 24 hours before participation in the

practical activity.

GLOBAL WIND ORGANISATION

www.globalwindsafety.org

18 / 55

GWO Requirements for Training Providers

Document number GRM04

number: G-TPR-09 Document number GRM04

General requirements of training

10.2.1

The GWO training standards set minimum requirements.

10.2.2

Where national or local legislation sets additional requirements for training content, the training provider shall incorporate these identified requirements into the training.

10.2.3

Where national or local legislation prohibits the delivery of certain elements, the training provider shall not deliver those elements.

10.2.4

Provided the minimum requirements of the GWO module are met, the training provider may incorporate delivery of other similar certified training.

10.2.5

All exercises shall be designed and delivered to meet the learning objectives of the GWO modules being taught. General information on GWO learning objectives, and suitable learning activities is provided in Annex 5: Taxonomy Framework The modules, learning objectives, lessons and elements may be delivered in the order that fits best for the specific training situation, as long as the total duration is not reduced, and practical elements are not reduced in length. Theoretical elements should be delivered during the practical exercises when feasible. The training provider shall ensure detailed and updated lesson/exercise plans are clearly referenced against the latest versions of the relevant module (including learning objectives, performance assessment, instructor/course participant ratios, resources to be used, time allocation, location of training, staff roles, etc.)

10.2.6

10.2.7

10.2.8

All training shall be conducted safely, and at least one person with first aid qualifications shall be present during all practical training.

10.2.9

Practical exercises shall not place undue physical or mental demands on the course participants beyond that which is required to meet the learning objectives of the GWO module being taught.

10.2.10

The training provider must ensure the following elements are covered in connection with the training execution when the training is not done in one sequence:

1) That the identity of the participant is verified for each element of the training.

2) That the training is completed within a maximum of 28 days.

3) That the whole curriculum is covered.

4) That theory and safety learning objectives previously covered in the training are

verified for all participants by the instructor within 24 hours before participation in the

practical activity.

GLOBAL WIND ORGANISATION

www.globalwindsafety.org

19 / 55

GWO Requirements for Training Providers

Document number GRM04

number: G-TPR-09 Document number GRM04

Course Participant Prerequisites

The training provider must ensure the following:

10.3.1

Any course participant attending GWO training shall meet the GWO prerequisites for the specific module, as well as the national legal prerequisites for the GWO module(s) they are attending.

10.3.2

The course participant shall have created a personal profile in WINDA, and have provided their WINDA ID prior to completing the GWO training.

10.3.3

The course participants shall be medically fit, appear well-rested, and be capable of fully participating showing no signs of fatigue, substance abuse or sickness.

10.3.4

If there is any doubt regarding the medical fitness or ability to fully participate safely of any course participant, the training provider shall stop training the course participant, and refer to

permitted by local legislation.

10.3.5

Training providers shall have a procedure that informs the course participants of the physical demands of the training, and shall, prior to attendance, require course participants to sign a statement testifying to their medical fitness. Annex 2 contains an example of a Medical Self- Assessment Form. This may be used if no other equivalent procedure is in place.

10.3.6

When attending refresher training, the course participants must do so before the expiry of the previous training record validity period.

Contact Time and Instructor-to-course Participant Patios

10.4.1

The training provider must not exceed the course instructor to participant ratio shown for each GWO training module.

10.4.2

The training provider must ensure that sufficient time is allowed for course participants with prior experience to share their experiences related to the modules of the training standard in a way that is constructive for the entire class.

10.4.3

The total training day must not exceed 10 hours per day, including meals, breaks and travel between training sites.

10.4.4

Total training direct contact time must not exceed 8 hours per day. Contact time includes delivery of course lesson contents, practical exercises and activities directly related to these

GLOBAL WIND ORGANISATION

www.globalwindsafety.org

20 / 55

GWO Requirements for Training Providers

Document number GRM04

number: G-TPR-09 Document number GRM04

Participant Performance Assessment

10.5.1

The performance of course participants shall be assessed according to the learning outcomes by means of direct observation and oral and/or written questions, where appropriate.

10.5.2

The instructor shall document participants attendance by an attendance record (signed daily by each course participant or alternative verification method) as well as their performance assessment. The performance assessment shall be used throughout the course to give feedback to guide the participant to successful learning, as well as keeping track of non- conformities with regard to safety, competency or attitude.

10.5.3

The performance assessment shall be used as documentary evidence of successful training having taken place and support the uploading of records of training into WINDA.

10.5.4

In the event that a course participant does not meet the stated learning objectives, the training provider shall have a documented appeal procedure.

10.5.5

An example of a course participant Performance Assessment Form is provided in Annex 1. The training provider may adapt the form to other media.

GLOBAL WIND ORGANISATION

www.globalwindsafety.org

21 / 55

GWO Requirements for Training Providers

Document number GRM04

number: G-TPR-09 Document number GRM04

ANNEX 1 - PERFORMANCE ASSESSMENT FORM

Course participant s full name, as in passport WINDA ID

Course module

Date of completion

Training setting

Scenario organisation

Violation of assessment measures

0-2 passed / 3 failed

Instructor remarks

Aware of personal and group safety at all times

Organises and utilises correct equipment for given scenario Organises individuals and groups as required Scenario management Establishes and maintains control of the exercise scenario at all times Fully participates in the exercise scenario Follows instructions when required Demonstrates correct and safe manual handling in all exercises Knowledge and understanding Applies subject knowledge correctly in given scenario Demonstrates understanding of subject

PASS:

FAIL:

Total marks:

0-9 Pass 10-27 Fail

Instructor ame (in CAPITAL letters)

Instructor ignature

Training provider

GLOBAL WIND ORGANISATION

www.globalwindsafety.org

22 / 55

GWO Requirements for Training Providers

Document number GRM04

number: G-TPR-09 Document number GRM04

ANNEX 2 - MEDICAL SELF-ASSESSMENT FORM

YOUR PERSONAL HEALTH IS YOUR RESPONSIBILITY.

I hereby confirm that I have read and understood the listed risks and potentially life-threatening medical conditions, and confirm that I am physically and medically fit to participate in GWO training. I hereby confirm that there is no factor that will inhibit or affect my participation in GWO training. I agree to follow all instructions from the appointed instructor for the duration of the GWO training. Should there be any doubt regarding my medical fitness, the training provider

Name as in passport

Delegate WINDA ID

Course module

Signature and date

The following conditions could pose a risk when you participate in GWO training. Alert your training provider if you suffer from any of the following:

• Asthma or other respiratory disorders • Epilepsy, blackouts or other fits • Angina or other heart complaints • Vertigo or inner ear problems (difficulty with balance) • Claustrophobia/acrophobia (fear of enclosed spaces/heights) • Blood pressure disorder • Diabetes • Pacemaker or implanted defibrillator • Arthritis, osteoarthritis or other muscular/skeletal disorders affecting mobility • Known allergies (e.g. bee/wasp stings or spider bites) • Recent surgery • Any other medical condition or medication dependency that could affect climbing or the physical impact of climbing Note: This form is an example of a medical self-assessment form. The training provider must modify this form and the medical conditions listed therein to satisfy the legislation and requirements applicable to the geographic location of the training centre.

GLOBAL WIND ORGANISATION

www.globalwindsafety.org

23 / 55

GWO Requirements for Training Providers

Document number GRM04

number: G-TPR-09 Document number GRM04

ANNEX 3 - INCIDENT REPORTING AND ROOT CAUSE ANALYSIS

1. Scope and objectives

Incidents during training as defined in this annex must be reported to GWO within the timelines stated. No references to personal data shall be included in the incident description. Should GWO share the incident with other stakeholders, no references will be made with regard to the training provider sharing the incident This instruction applies to all GWO-certified training providers in terms of reporting, investigating and mitigating any event defined by GWO as an incident or significant 2. Definitions Incident: An undesired or unplanned event that has caused injury to any person participating in GWO-certified training. This also includes first aid cases. First aid: Medical attention that is usually administered immediately after the injury occurs and at the location where it occurred. It often consists of a single instance of short-term treatment, and requires little technology or training to administer. First aid can include the cleaning of minor cuts, scrapes, or scratches; treating a minor burn; applying bandages and dressings; the use of non-prescription medicine; and drinking fluids to relieve heat stress Significant incident: An undesired or unplanned event that has caused serious injury to any person on a training site participating in GWO-certified training. As a minimum, the following will be considered as a significant incident:

1) Fractures, other than to fingers, thumbs and toes:

2) Bone fractures diagnosed or confirmed by a doctor, including a break, crack or chip. In some cases, there may be no definitive evidence of a fracture (e.g. if an X-ray is not taken), but the injury will still be deemed as serious if a doctor considers it is likely that the bone has been fractured. Self- 3) Amputation of an arm, hand, finger, thumb, leg, foot or toe. Amputation includes both a traumatic amputation injury at the time of the accident, and surgical amputation following an accident, as a consequence of the injuries sustained.

4) Any injury likely to lead to permanent loss of sight or reduction in sight in one or both eyes.

5) Any blinding or injuries causing reduction in sight are considered as serious when a doctor

GLOBAL WIND ORGANISATION

www.globalwindsafety.org

24 / 55

Page 1 Page 2 Page 3 Page 4 Page 5 Page 6 Page 7 Page 8 Page 9 Page 10 Page 11 Page 12 Page 13 Page 14 Page 15 Page 16 Page 17 Page 18 Page 19 Page 20 Page 21 Page 22 Page 23 Page 24 Page 25 Page 26 Page 27 Page 28 Page 29 Page 30 Page 31 Page 32 Page 33 Page 34 Page 35 Page 36 Page 37 Page 38 Page 39 Page 40 Page 41 Page 42 Page 43 Page 44 Page 45 Page 46 Page 47 Page 48 Page 49 Page 50 Page 51 Page 52 Page 53 Page 54 Page 55

Made with FlippingBook - professional solution for displaying marketing and sales documents online