Requirements Training V14 20231204

This document states the requirements for GWO certified training.

Training systems

Requirements for Training

V14

Publication date: 4 December 2023

Training systems

Requirements for Training / V14 2023-12-04

CONTENTS

1. LIST OF ABBREVIATIONS .................................................................................................................................3

2. TERMS AND DEFINITIONS...............................................................................................................................3

3. CHANGE LOG – REVISION 14 .........................................................................................................................4

4. INTRODUCTION ...............................................................................................................................................5

5. THE CERTIFICATION PROCESS .......................................................................................................................5

6. SUPPORTING PROCESS ...................................................................................................................................6

6.1 6.2 6.3

Organisation, Roles and Responsibilities Documentation and Training Records

6 7 8

Risk Assessment, Non-Conformities and Incident Reporting

7. EQUIPMENT AND PHYSICAL RESOURCES .....................................................................................................9

7.1 7.2

General Requirements for Equipment and Physical Resources

Training Site Settings

8. INSTRUCTOR QUALIFICATIONS ...................................................................................................................13

9. TRAINING AND ASSESSMENT ......................................................................................................................17

9.1 9.2 9.3 9.4

General Requirements of Training Course Participant Prerequisites

17 18 18 19

Contact Time and Instructor-to-Course Participant Ratios

Participant Performance Assessment

ANNEX 1 - PERFORMANCE ASSESSMENT FORM.....................................................................................................21

ANNEX 2 - MEDICAL SELF-ASSESSMENT FORM ......................................................................................................22

ANNEX 3 - INCIDENT REPORTING AND ROOT CASE ANALYSIS ............................................................................23

ANNEX 4 - GWO TAXONOMY FRAMEWORK ...........................................................................................................27

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1. LIST OF ABBREVIATIONS

GWO

Global Wind Organisation

HSE

Health and Safety Executive (UK)

ISO

International Standards Organisation

NCR

Non-Conformity Report

OSHA

Occupational Safety and Health Administration (USA)

PPE

Personal Protective Equipment

QMS

Quality Management System

RCA

Root Cause Analysis

WTG

Wind Turbine Generator

2. TERMS AND DEFINITIONS

Term

Definition

Can

Indicates a possibility or a capability.

May

Indicates a permission.

Must

For clarity where the word ‘must’ is used in this standard it shall have the same meaning as ‘shall’.

Non- Conformity

A failure to do any of the following; meet a requirement, recognise and define a problem; remedy this problem, determine its cause; or take appropriate action to prevent it happening again.

Verbal form used to indicate requirements strictly to be followed in order to conform to this training standard and from which no deviation is permitted.

Shall

Verbal form used to indicate that among several possibilities one is recommended as particularly suitable, without mentioning or excluding others, or that a certain course of action is preferred but not necessarily required.

Should

WINDA

GWO’s database of training records, allowing unique and digital verification of training.

WINDA ID

A unique identification code attributed to a course participant.

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WINDA Record

A record of training uploaded to a course participant’s WINDA ID. May in colloquial English be referred to as a person’s GWO training certificate or training validity.

3. CHANGE LOG – REVISION 14

Amendment date

Version

Approved by & date

December 4 th 2023

BoD, 9 th Nov, 2023

Description of changes

Version changed to V14

•

• Section 5 Replaced “GWO has an annual licensing fee associated with each certified Fixed and Mobile training site registered independently in WINDA. This fee grants access to WINDA, appearance of fixed training sites on the interactive map of Training Providers and the right to use our logo” by: “GWO has an annual licensing fee associated with each fixed and mobile training sites registered independently in WINDA. Upon payment of this fee, GWO grants the training provider access to WINDA. Further, the training provider obtains (i) appearance of fixed training sites on the interactive map of training providers; (ii) the right to use the “Certified Training Provider Annual Badge”; and (iii) the right to use GWO’s logo. The right to use the “Certified Training Provider Annual Badge” and GWO’s logo are in accordance with GWO's fair use policy only” • S 6.2.6 Added: In order to attend a refresher module, the initial training for the corresponding module is a prerequisite.

S7.1.2 Added bullets:

•

g) risk assessments shall be conducted and documented for all training facilities

h) the training provider shall hold the required permits to operate the facilities

• Section 8 (Instructor qualifications): Overall change, following the introduction of the Instructor Qualification (IS) Standard and a new process to qualify instructors

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4. INTRODUCTION The Global Wind Organisation (GWO) is an association of wind turbine owners and manufacturers that was established in 2009. It has the mission statement of supporting an injury-free work environment in the wind industry through cooperation among its members in setting common industry best practice standards for health and safety-related training GWO is a non-profit organisation, and all income is re-invested in support of the mission statement. Activities include scheme governance, development and maintenance of training standards and modules, communication and various outreach initiatives, as well as general operations Central to our governance is the global training records database, WINDA, which enables training partners, operators and individuals to verify training, and provides industry-wide transparency regarding the training status of personnel This document contains GWO’s Requirements for Training. These Requirements and the associated Requirements for Certification (see separate document) must be met in order to obtain approval as a GWO training provider, with the right to offer training courses following a GWO training standard This document constitutes version 14 of the Requirements for Training. Version 14 has been created with input from stakeholders, recent governance issues and WINDA database system. These were consolidated by a working group of selected stakeholders (auditors and training providers)

Version 14 replaces all previous versions and comes into force; December 4th, 2023

Until May 4t h , 2024, version 13 remains valid. However, version 14 may be used at the discretion of the certification body from the date of approval, if so agreed with the training provider

Approved by Global Wind Organisation’s (GWO) Board of Directors, 9 th November, 2023

5. THE CERTIFICATION PROCESS

Training providers seeking certification to offer GWO training shall be audited to demonstrate compliance with the following four sections of the quality management system, as detailed in:

Section 7 – Supporting processes

Section 8 – Equipment and physical resources

Section 9 – Instructor qualifications

Section 10 – Training and assessment

The certification process differs from a simple management systems audit in the attention to the delivery of training, taxonomy and learning transfer

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All GWO training providers shall be registered in GWO’s WINDA platform to record, monitor and transfer training, audit and certification records. New training providers seeking to become GWO-approved training providers shall be registered by their associated GWO certified auditor and (in turn) their certification body GWO has an annual licensing fee associated with each certified fixed and mobile training site registered independently in WINDA. Upon payment of this fee, GWO grants the training provider access to WINDA. Furthermore, the training provider obtains (i) appearance of fixed training sites on the interactive map of training providers; (ii) the right to use the “Certified Training Provider Annual Badge”; and (iii) the right to use GWO’s logo. The right to use the “Certified Training Provider Annual Badge” and GWO’s logo are in accordance with GWO’s fair use policy. The policy can be found on the GWO website To obtain and maintain approval as a GWO training provider, training provider organisations shall be subject to an audit process performed by GWO-approved certification body that fulfils GWO’s Requirements for Certification and is listed as an approved certification body on WINDA. The full process requires an initial certification audit followed by annual audits for surveillance (initial) and surveillance (re-certification), as detailed in the Requirements for Certification To maintain certification, GWO training providers must be aware of, and comply with, GWOs Requirements for Certification. These include scheduling and frequency of audits, location of audits, and duration of audits to be completed by the certification body 6. SUPPORTING PROCESS The training provider must have a formally documented quality management system for assuring the quality, content and safety of training and assessment, and compliance with the GWO requirements and standards The training provider must have an explicit policy for implementing and maintaining the validity of GWO standards and modules, which must be signed by the legal duty holder. The policy must state which standards and modules the training provider is certified to deliver

As a minimum, the supporting processes shall include the following:

a. description of organisation, roles and responsibilities

handling of training records

c. risk assessment and mitigations, non-conformities and incident reporting

6.1 Organisation, Roles and Responsibilities

The training provider must:

6.1.1 Have a clearly defined organisation with documented staff roles, responsibilities and authorities for the supporting processes, equipment and physical resources, instructor competencies and delivery (training and assessment) of the GWO standards and modules

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6.1.2 Ensure (at a minimum of once every 12 months) training providers’ delivery of GWO standards and modules, compliance with certification requirements and the policy and objectives are reviewed by senior management 6.1.3 Ensure (at a minimum of once every 12 months) internal audits are conducted by personnel with an auditing background and with no conflicting interest in the area(s) being audited, to ensure quality and the objective evaluation of all system activities

6.1.4 Have in place documented procedures describing how to handle documents and records in relation to the approval, review or identification of changes and revisions, access, etc

6.2 Documentation and Training Records

6.2.1 Upon completion of training and within no more than 10 business days, the training provider must ensure the following records of training are uploaded into WINDA:

course participant WINDA ID

b. applicable GWO standard or module (course code)

completion date of standard or module training

d. previous course valid until date (only applicable to refresher modules training)

6.2.2 In addition to the above, the training provider must keep verifiable matching records of:

a. course participants’ first name and last name, as written in passport or other official documents

daily attendance of all participants

name(s) of instructor(s) delivering course

site of training conducted (location and country)

e. course participant assessment form for the course delivered

f. participant acknowledgement of performance assessment

g. if gap training has been delivered on base of merit, documentation of pre-existing qualification

training setting as per section 7.2 (see below)

6.2.3 These records must be stored for at least two years and three months from the completion date for training records that require a refresher training every 24 months, and a minimum of five years and three months for training records that do not require a refresher training

6.2.4 The maintenance, updating and backup of systems to keep these records must be carried out in accordance with applicable legislation and standards concerning data storage and IT systems security

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6.2.5 Upon request from GWO Secretariat or any of the members of GWO, the training provider shall be able to verify the training documentation described in 6.2.2 including, but not limited to, daily attendance records, training and competence records of any specific person attending a course and/or performing training of a course by name and nationality 6.2.6 In order to attend a refresher module, the initial training for the corresponding module is a prerequisite. A course participant may attend a refresher course in the specific training standard or module prior to the date of expiry of the current certificate or training record

6.2.7 If a training record is refreshed within the two months prior to expiry of the previous training, its new validity will begin from the previous certificate’s ‘valid until date’ in WINDA

6.2.8 If a certificate or training record is refreshed more than two months before expiry, it will carry the training completion date as the ‘valid from date’

6.2.9 If a certificate or training record has expired, the course participant must attend the full initial training to obtain a new training record

6.2.10 A certified training provider may undergo an audit during a pilot training. Pilot trainings refers to delivering a new training for a standard or module which is not publicly available yet and which GWO plans to formally release to the market soon. However, a certificate cannot be issued by the certification body until the standard or module has been released by GWO. If there are any changes to the standard or module between the pilot and the release of the standard or module, the training provider must demonstrate to the auditor how they have implemented and mitigated these changes before the certificate can be issued 6.2.11 WINDA records for participants undertaking a pilot training which is also audited may be uploaded only when the certificate has been issued by the certification body. In this case the records are exempted from the requirement to upload within 10 days from completion. Instead, the records upload requirement is modified to be 10 days from the date dependencies are resolved. If there are changes to the standard or module between the pilot and the release of the standard, the training provider must demonstrate to the auditor how they have implemented and mitigated these changes in participants’ training before participant WINDA records may be uploaded 6.2.12 Training providers may, in addition to the requirement for uploading a training record to WINDA, issue other additional proof of training, e.g. paper certificates or plastic cards. If the training provider chooses to do so, this must include the course participant’s WINDA ID and name as written in their passport or other official documents

6.2.13 Training records must be uploaded by the holder of the WINDA registration (i.e. training provider organisation) under which the training was delivered

6.3 Risk Assessment, Non-Conformities and Incident Reporting

The training provider has the responsibility to safely deliver GWO training by ensuring that the facilities and equipment are safe, by means of the following:

6.3.1 An established procedure for risk assessment and risk management in particular, with a view to ensure safe training delivery. As a minimum, this shall cover training equipment and facilities, instructor qualification

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programmes and the instructor’s delivery of training for all sites (settings) and all modules certified to be delivered according to GWO

6.3.2 A procedure describing how to handle non-conformities, including customer complaints. Copies of recorded non-conformities, including customer complaints received, must be provided to GWO upon request

6.3.3 A procedure for course participants to appeal against assessment decisions. Copies of appeals must be provided to GWO upon request

6.3.4 Ensuring a course participant satisfaction programme for the delivered training is in place, and that results are published on the training provider’s website. If training occurs in-house, the satisfaction programme results must be published in a relevant and accessible place for course participants and internal procurers of training. Copies of the satisfaction programme results must be provided to GWO upon request 6.3.5 A system for recording incidents (including near-misses) during delivery of GWO standards and modules training. The incident categories shall mirror the Incident Reporting and Root Cause Analysis Guidelines found in Annex 3 6.3.6 The training provider must inform GWO of incidents within 24 hours if the incident is significant and within 7 days for all other incidents, as defined in the Incident Reporting and Root Cause Analysis Guidelines in Annex 3 7. EQUIPMENT AND PHYSICAL RESOURCES The training provider must clearly demonstrate that there are adequate resources to ensure that the training and assessment can be consistently delivered in accordance with the GWO standards and modules

7.1 General Requirements for Equipment and Physical Resources

7.1.1 Resource requirements shall be identified and made available for the delivery of training, in accordance with the GWO standard or module being delivered

7.1.2 The training provider has the responsibility to safely deliver GWO standards and modules training by ensuring that the facilities and equipment are safe and functional, by means of the following:

a. the training area shall be clearly marked and free of distractions, including mobile phone usage

b. the full range of facilities and equipment relevant to the standards and modules delivered shall be available during the training

c. all equipment and facilities must adhere to the applicable legislation, standards and guidelines for facilities and equipment

d. a documented maintenance schedule must be carried out based on the frequency of equipment use, relevant risk assessments and other obligations as listed above. If the equipment and/or facilities belong to a third party, the training provider must ensure that a documented maintenance schedule as described above is followed for the equipment/facility

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e. the facilities shall be designed to enable each course participant to see, hear and fully participate in the training instance

f. the practical training facilities must incorporate as many identical or comparable elements to a real wind turbine working environment as possible

g. risk assessment shall be conducted and documented for all training facilities

h. the training provider shall hold the required permits to operate the facilities

7.2 Training Site Settings

GWO training can be conducted in the following specified settings:

fixed training facilities

mobile training facilities

on-site training (field training)

digital learning

A training provider may operate several training settings at different locations. All requirements in 7.1.2 (above) apply to all training settings

Fixed Training Facility 7.2.1 A training location is considered to be a fixed training facility when a GWO-approved training provider performs regularly planned training using known equipment and facilities located in a permanent location, where the training provider’s risk management is supported by the permanent training environment 7.2.2 A separate WINDA profile is created for each fixed training facility operated by a training provider. A training provider with several fixed training facilities may be audited by a different certification body at each fixed site. Special provisions apply for multi-sites as explained in the Requirements for Certification section 7 Mobile Training Facility 7.2.3 A mobile unit designed to be transported and to recreate a dedicated, controlled training environment at a new temporary location is considered as a mobile training facility 7.2.4 A new risk assessment must be carried out and documented for each new temporary location prior to training delivery. This risk assessment must consider the limitations of the mobile unit and describe mitigations

7.2.5 The risk assessment and mitigations must be signed off by at least one of the responsible instructors at each site before use

7.2.6 Mobile training facilities may be registered on WINDA using a training provider’s permanent address. Mobile training facilities’ training records shall be identified separately during uploading to the shared WINDA profile

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7.2.7 A training provider may have several mobile training. Special provisions apply for multi-sites as explained in the Requirements for Certification section 7

On-Site Training (Field Training) 7.2.8 On-site training is when training takes place in the field (for example, at local wind turbines). In these cases, a portion of the training can also be delivered in a location such as a small service centre, office environment, or similar, but certification for that location as a fixed training facility is not required

7.2.9 On-site training also includes when training takes place during a maximum of 12-month period at a fixed training facility that is not the training providers’ own GWO certified fixed training facility

7.2.10 Risk and quality management are key when training on-site, meaning GWO requirements will explicitly focus on these areas. To receive an audit and the approval to conduct GWO training in an on-site environment, the training provider must: a. already operate one or more GWO-certified fixed and/or mobile training facilities that can support ongoing instructor qualification in accordance with GWO requirements. A training provider may be certified to deliver any standards or modules in the on-site training environment regardless of which standards or modules are certified for fixed and/or mobile training. And b. create a risk assessment and control measures document prior to each training delivery. This risk assessment must consider the limitations of the location used for on-site (field) training and describe mitigations. The risk assessment must take into consideration local risk factors on the day of training (including, but not limited to weather and safe evacuation procedures). Further, it must testify that the equipment and locations are safe and functional, as well as being compliant with the relevant GWO standard or module. The document must carry the signature of at least two competent persons, usually one of the instructors and a person representing the legal owner of the on-site structure, prior to training delivery 7.2.11 Between audits, the training provider may deliver training at several sites. All records including the location- specific risk assessments associated with each training delivery shall be kept and a representative sample of records shall be reviewed by the auditor during surveillance audits

7.2.12 If approved for on-site training, the training provider shall use the WINDA profile associated with the fixed training facility or mobile training facility that is used as the basis for supporting on-site training delivery

Digital Learning 7.2.13 Digital learning technologies may be used by training providers already certified by GWO. The digital learning set-up must be audited for every standard and module the training provider wishes to deliver in this setting.

7.2.14 Digital learning technologies considered include the following:

a. interactive e-lessons that include text, images, video, audio, animations and practice (e.g. questions and feedback)

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b. online presentations made by an instructor that are broadcasted in real time or recorded (i.e. podcasts)

webinars and virtual classrooms

virtual and augmented reality

e. blended learning with a mixture of digital and traditional learning

f. other technologies that support or enable the delivery of training via digital means

Note The GWO Taxonomy Framework which describes learning objectives is given in Annex 4.

Learning objectives within the domain of knowledge may be taught and assessed using digital learning methods including those listed above.

Learning objectives within the domains of skill and ability require that the course participants be able to demonstrate an ability in a scenario that is similar to a real work situation. In addition to safety aspects, demonstration by course participants involves body motor functions, spatial understanding, and tactile elements. Special attention must be given to these aspects when applying digital learning to these domains. 7.2.15 Training providers who employ digital learning technologies during GWO standards and modules training must have specific procedures in place for the use of these technologies, including describing how the applied technology limits and/or enhances opportunities for interaction with the learning material and the instructions. The procedures and descriptions must detail how these limitations are mitigated

7.2.16 Training providers who use digital learning technologies must have systems in place to enable the training provider to assess whether the course participant has achieved the learning objectives

7.2.17 If the digital solution incorporates elements of recording the course participant, the course participant must be advised of this and give prior consent

7.2.18 Any system employed for the delivery of digital learning solutions must:

a. incorporate a high level of realism and fidelity with a wind turbine environment, to enable the course participant to use the knowledge, skills and ability in real-world work situations in accordance with the GWO training standard or module being delivered

b. incorporate a system whereby the training provider can verify the identity of participants in the training, and assess the individual course participant’s learning

7.2.19 Where course participants attend digital learning at a location other than the training centre, the training provider must make reasonable efforts to ensure the safety of the course participants while participating in the training

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8. INSTRUCTOR QUALIFICATIONS Instructors shall possess appropriate qualifications and experience to ensure that all training and supportive activities are carried out in accordance with applicable legislation and/or recommended guidelines

8.1.1

INITIAL CERTIFICATION

There are two paths to become a GWO instructor. The POCD process or the Instructor Qualification process. Depending on the chosen route, as a prerequisite, the instructor must have documented a minimum of 100 hours of vocational teaching experience, GWO Instruction Qualification training, or formal instructor qualification that meets or exceeds GWO Instructor Qualification training prior to qualifying as a GWO instructor

8.1.2

POCD PROCESS

The POCD process of instructor qualification will engage the trainee instructor in the following process in the applicable module before delivering the training independently. The following four steps can be repeated one by one until the trainee instructor has completed each step satisfactorily:

Participate:

The trainee instructor must successfully complete the training as a course participant in the GWO Standard or module and receive a Training Record in WINDA

Observe:

The trainee instructor must observe the full standard or module training. The task is to observe the delivery of training, observe interaction between the instructor and course participants, and observe how participants engage with the material

Co-deliver:

The trainee instructor must deliver parts of the training supported by a supervising instructor. Prior to the training, the trainee instructor and the supervising instructor must plan together which parts of the training will be delivered by whom. The focus is on ensuring that the trainee instructor is able to deliver all parts of the training

Deliver under observation (assessment):

The trainee instructor must now independently deliver the full standard or module training under observation for assessment by an experienced GWO instructor, GWO approved auditor with IQT, or internal auditor with IQT. The assessor must verify and document that the trainee instructor demonstrates instructor knowledge, skills and abilities as detailed in 8.1.4 (below) e. Table 8.1.2 (below) summarises the POCD process including the instructional background, familiarisation with the applicable training standard, assessment of the instructor, and required documentation to confirm each element

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POCD

Documentation

Instructional Background

100 hours vocational teaching experience

Must be verifiable

OR GWO Instructor Qualification Training

WINDA Training Record

OR Ensure formal instructor qualification that meets or exceeds GWO IQT

Gap analysis

Module Specific Attributes Participate

All steps require internal documentation of successful completion

Observe Co-Deliver Deliver under observation

Assessment and sign off

Assessment by

Documentation of the final assessment as detailed in 8.1.4

Experienced GWO Instructor certified in the module GWO approved auditor with instructor qualification to meet or exceed GWO IQT Internal Auditor with instructor qualification to meet or exceed GWO IQT

Table 8.1.2 POCD Process

8.1.3

INSTRUCTOR QUALIFICATION PROCESS

Any instructor qualification process must verify and document that the trainee instructor is competent and safe in delivering the standard or module. Before an instructor can be certified through the GWO Instructor Qualification Standard, the process being used by the training provider must be verified through an audit with an approved GWO certification body. a. Table 8.1.3 (below) outlines the minimum requirements for GWO’s Instructor Qualification process including the instructional background, familiarisation with the applicable training standard, assessment of the instructor, and required documentation to confirm each element.

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Instructor Qualification Process

Required Documentation

Instructional Background

GWO Instructor Qualification training

WINDA Training Record

OR Ensure formal instructor qualification that meets or exceeds GWO IQT

Gap Analysis

Module Specific Attributes Training provider shall (as part of qualifying as a trainee instructor to deliver a standard or module), have a procedure for creating a personal plan for the qualification of instructors ensuring content competency including experience and background within the domain

Content competency Personal plan

Consideration about how to avoid major risks during training

Risk assessment

Document knowledge of training material and setting(s) how to achieve difficult learning objectives.

Training plan

Assessment by Training provider must verify and document that the instructor is able to plan, deliver, and assess the GWO training module according to the GWO Taxonomy and Requirements for Training Instructors qualified through the Instructor Qualification process will be registered in WINDA

Documentation of the final assessment as detailed in 8.1.4 Assessment and sign off WINDA Registration

Table 8.1.3 Instructor Qualification Process

Gap Analysis

Formal instructor qualification programmes should be analysed against the learning objectives and outcomes as outlined in the GWO Instructor Qualification training Annex 5.

Personal Plan

Must address individual instructor needs, experience, competencies, and risks specific to the module, training provider, equipment, and setting

Content Competency

Must meet the instructor qualifications dictated by the module to be delivered

Risk Assessment

Must have a risk assessment of major risks and hazards specific to the module and how to avoid and mitigate during training, including addressing the level of experience of the instructor.

Training Plan

Plan for delivering the module including how to reach learning objectives and assess learning outcomes

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8.1.4

ASSESSMENT AND DOCUMENTATION

The instructor qualification training process must achieve documented confirmation that all instructors are able to independently deliver the full training standard or module. This must, as a minimum, demonstrate:

a. knowledge of the wind energy industry and key safety aspects, especially as relevant for the target standard or module

b. familiarity of the working conditions and layout of a wind turbine, especially as relevant for the parts covered within the target standard or module

c. the ability to plan and deliver training in accordance with the standard or module by adhering to the following requirements in the standard or module, such as:

c.i

training environment

c.ii training setting(s) (see above in 7.2)

c.iii correct use of PPE

c.iv safety during practical exercises

c.v covering all learning objectives at the correct taxonomic level

d. the ability to assess individual course participant knowledge, skills, and abilities by applying the GWO taxonomy levels and terminology stated in the standard or module. GWO Taxonomy Framework can be found in Annex 4

e. the ability to give feedback and individual coaching towards achieving learning objectives

8.1.5

MAINTAINING INSTRUCTOR QUALIFICATIONS

a. To maintain instructor qualification, instructors shall participate in an ongoing competence programme for the specific standard and module.

b. In addition, instructors must be included in a documented ongoing familiarisation programme consisting of either:

b.i visits to onshore and/or offshore WTGs (tower, nacelle, hub) prior to instructing GWO standards and modules training, to enable them to maintain and update skills related to the GWO standards and modules they instruct, or

b.ii alternative ways of ensuring familiarisation with the wind turbine working environment and updated skills related to the GWO standards and modules they instruct

8.1.6 To maintain qualification in a specific standard or module, the instructor must deliver the full module or participate in the qualification of other instructors in the module within a period of 12 months. If more than 12 months, the instructor must re-qualify based on an assessment by the training provider

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8.1.7 By means of a documented process, the instructor's competencies must be assessed by the training provider once every 12 months using the criteria listed in 8.1.4

8.1.8 The instructors must comply with the requirements and learning structures of the specific standard and module and the GWO Code of Conduct available on www.globalwindsafety.org

9. TRAINING AND ASSESSMENT

9.1 General Requirements of Training

9.1.1 The GWO standards and modules set minimum training requirements

9.1.2 Where applicable legislation sets additional requirements for training content, the training provider shall incorporate these identified requirements into the training

9.1.3 Where applicable legislation prohibits the delivery of certain elements, the training provider shall not deliver those elements

9.1.4 Provided the minimum requirements of the GWO standards and modules are met, the training provider may incorporate delivery of other equivalent non-GWO certified training, including but not limited to elements that arise from applicable legislation. When additional elements are incorporated these shall be clearly communicated to the participants and delivery shall be subject to the same requirements for risks assessed, safety delivery laid out in sections 6, 7 and 9. It shall be possible for participants to opt out of any elements that contain risks beyond the scope of the original standard or module, except if arising from applicable requirements 9.1.5 All exercises shall be designed and delivered to meet the learning objectives of the GWO standards and modules being taught. General information on GWO learning objectives, and suitable learning activities is provided in Annex 4: Taxonomy Framework 9.1.6 In each standard or module, learning objectives, lessons and elements may be delivered in the order that fits best for the specific training situation. Theoretical elements should be delivered during the practical exercises when feasible as far as to not compromise the achievement of the learning objectives 9.1.7 The training provider shall ensure detailed and updated lesson/exercise plans are clearly referenced against the latest versions of the relevant standard and module (including learning objectives, performance assessment, instructor/course participant ratios, resources to be used, time allocation, location of training, staff roles, etc). Valid versions of standards and modules are available for download on www.globalwindsafety.org

9.1.8 All training shall be conducted safely, and at least one person with first aid qualifications shall be present during all practical training

9.1.9 Practical exercises shall not place undue physical or mental demands on the course participants beyond that which is required to meet the learning objectives of the GWO standard or module being taught

9.1.10 When the training is not done in one sequence, the training provider must ensure the following elements are covered in the training execution

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a. the identity of the participant is verified for each element of the training

b. the training is completed within a maximum of 28 days

the whole curriculum is covered

d. that theory and safety learning objectives previously covered in the training are verified for all participants by the instructor within 24 hours before participation in the practical activity

9.2 Course Participant Prerequisites

The training provider must ensure the following:

9.2.1 All course participants shall conform to any GWO prerequisites for the specific standard and modules as well as personal legal obligations

9.2.2 The course participant shall have created a personal profile in WINDA, and have provided their WINDA ID prior to completing the GWO training

9.2.3 The course participants shall be medically fit, appear well-rested and be capable of fully participating showing no signs of fatigue, substance abuse or sickness

9.2.4 If there is any doubt regarding the medical fitness or ability to fully participate safely of any course participant, the training provider shall stop training the course participant, and refer to the course participant’s immediate manager or seek a physician’s advice in so far as this is permitted by applicable legislation 9.2.5 Training providers shall have a procedure that informs the course participants of the physical demands of the training, and shall, prior to attendance, require course participants to sign a statement testifying to their medical fitness. Annex 2 contains an example of a ‘medical self-assessment form’. This may be used if no other equivalent procedure is in place

9.2.6 When attending refresher training, the course participants must do so before the expiry of the previous training record’s validity period

9.3 Contact Time and Instructor-to-Course Participant Ratios

9.3.1 The training provider must not exceed the instructor to course participant ratio shown for each GWO standard and module

9.3.2 The training provider must ensure that sufficient time is allowed for course participants with prior experience to share their experiences related to the standards and modules in a way that is constructive for the entire class 9.3.3 The lesson durations described in GWO standards and modules are calculated according to the maximum instructor to participant ratio. In situations where fewer participants attend the training, the duration of practical activities may be proportionately adjusted as far as to not compromise the achievement of the learning objectives

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9.3.4 The total training day must not exceed 10 hours per day, including meals, breaks and travel between training sites

9.3.5 Total training direct contact time must not exceed eight hours per day. Contact time includes delivery of course lesson contents, practical exercises and activities directly related to these

9.4 Participant Performance Assessment

9.4.1 The performance of course participants shall be assessed according to the learning outcomes by means of direct observation and oral and/or written questions, where appropriate

9.4.2 The instructor shall document participants attendance by an attendance record (signed daily by each course participant) or alternative verification method, as well as their performance assessment. The performance assessment shall be used throughout the course to give feedback to guide the participant to successful learning, as well as keeping track of non-conformities with regards to safety, competency or attitude

9.4.3 The performance assessment shall be used as documentary evidence of successful training having taken place and support the uploading of records of training into WINDA

9.4.4 In the event that a course participant does not meet the stated learning objectives, the training provider shall have a documented procedure enabling their appeal

9.4.5 An example of a course participant performance assessment form is provided in Annex 1. The training provider may adapt the form to other media

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Annexes

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ANNEX 1 - PERFORMANCE ASSESSMENT FORM

Course Participant’s Full Name, as in Passport

WINDA ID

Course / Module

Date of Completion

Training Setting

Violation of Assessment Measures

0-2 Passed / 3 Failed

Scenario Organisation

Instructor’s Remarks

Aware of personal and group safety at all times Organises and utilises correct equipment for given scenario Organises individuals and groups as required Scenario Management Establishes and maintains control of the exercise scenario at all times

Fully participates in the exercise scenario

Follows instructors when required Demonstrates correct and safe manual handling in all exercises Knowledge and Understanding Applies subject knowledge correctly in given scenario

Demonstrates understanding of subject

0-9 Pass 10-27 Fail

Pass: 

Fail: 

Total Marks:

Instructor’s Name (in CAPITAL letters)

Instructor’s Signature

Training Provider

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ANNEX 2 - MEDICAL SELF-ASSESSMENT FORM

YOUR PERSONAL HEALTH IS YOUR RESPONSIBILITY. I hereby confirm that I have read and understood the listed risks and potentially life-threatening medical conditions, and confirm that I am physically and medically fit to participate in GWO training. I hereby confirm that there is no factor that will inhibit or affect my participation in GWO training. I agree to follow all instructions from the appointed instructor for the duration of the GWO training. Should there be any doubt regarding my medical fitness, the training provider will stop the training and seek a physician’s advice.

Full Name as in Passport

Participant WINDA ID

Training Standard or Module

Signature and Date The following conditions could pose a risk when you participate in GWO training. Alert your training provider if you suffer from any of the following:

Asthma or other respiratory disorders

•

Epilepsy, blackouts or other seizures

•

Angina or other heart complaints

•

• Vertigo or inner ear problems (difficulty with balance)

• Claustrophobia/acrophobia (fear of enclosed spaces/heights)

Blood pressure disorder

•

Diabetes

•

Pacemaker or implanted defibrillator

•

• Arthritis, osteoarthritis or other muscular/skeletal disorders affecting mobility

• Known allergies (e.g. bee/wasp stings or spider bites)

Recent surgery

•

• Any other medical condition or medication dependency that could affect climbing or the physical impact of climbing Note This form is an example of a medical self-assessment form. The training provider must modify this form and the medical conditions listed therein to satisfy the legislation and requirements applicable to the geographic location of the training centre.

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ANNEX 3 - INCIDENT REPORTING AND ROOT CASE ANALYSIS

Scope and Objectives Incidents during training as defined in this annex must be reported to GWO within the timelines stated. No references to personal data shall be included in the incident description. Should GWO share the incident with other stakeholders, no references will be made with regard to the training provider sharing the incident.

This instruction applies to all GWO-certified training providers in terms of reporting, investigating and mitigating any event defined by GWO as an “incident or significant incident”.

Definitions

Incident:

An undesired or unplanned event that has caused injury to any person participating in GWO-certified training. This also includes first aid cases.

First aid:

Medical attention that is usually administered immediately after the injury occurs and at the location where it occurred. It often consists of a single instance of short-term treatment and requires little technology or training to administer. First aid can include the cleaning of minor cuts, scrapes, or scratches; treating a minor burn; applying bandages and dressings; the use of non-prescription medicine; and drinking fluids to relieve heat stress.

Significant incident:

An undesired or unplanned event that has caused serious injury to any person on a training site participating in GWO-certified training. As a minimum, the following will be considered as a significant incident:

Fractures, other than to fingers, thumbs and toes:

b. Bone fractures diagnosed or confirmed by a doctor, including a break, crack or chip. In some cases, there may be no definitive evidence of a fracture (e.g. if an X-ray is not taken), but the injury will still be deemed as serious if a doctor considers it is likely that the bone has been fractured. Self-diagnosed ‘suspected fractures’ are not reportable. c. Amputation of an arm, hand, finger, thumb, leg, foot or toe. Amputation includes both a traumatic amputation injury at the time of the accident, and surgical amputation following an accident, as a consequence of the injuries sustained.

d. Any injury likely to lead to permanent loss of sight or reduction in sight in one or both eyes.

e. Any blinding or injuries causing reduction in sight are considered as serious when a doctor diagnoses that the effects are likely to be permanent.

f. Any crush injury to the head or torso, causing damage to the brain or internal organs.

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