This document states the requirements for GWO certified training.
Requirements for Training
Requirements for Training
V15
Publication date: 1 April 2025
Requirements for Training
GWO Requirements for Training / V15 2025-04-01
CONTENTS
1. LIST OF ABBREVIATIONS ................................................................................................................................. 4
2. TERMS AND DEFINITIONS............................................................................................................................... 4
3. CHANGE LOG................................................................................................................................................... 8
4. INTRODUCTION ............................................................................................................................................. 12
5. THE CERTIFICATION PROCESSES.................................................................................................................12
6. SUPPORTING PROCESSES ............................................................................................................................. 13
6.1 6.2 6.3
Organisation, Roles and Responsibilities Documentation and Training Records
13 14 16
Risk Assessment, Non-Conformities and Incident Reporting
7. TRAINING SETTINGS AND RESOURCES.......................................................................................................16
7.1 7.2
General requirements for training settings and resources
17 17
Training settings
8. INSTRUCTOR QUALIFICATION .....................................................................................................................19
8.1 8.2 8.3
Initial Instructor Qualification Process Maintaining Instructor Qualifications
20 22 23
Qualifying Additional Modules for Existing Instructions
9. TRAINING AND ASSESSMENT ......................................................................................................................23
9.1 9.2 9.3 9.4
General Requirements of Training Course Participant Prerequisites
23 24 25 25
Contact Time and Instructor-to-Course Participant Ratios
Participant Performance Assessment
10. RECOGNITION SCHEME................................................................................................................................ 25
10.1 10.2 10.3 10.4 10.5
Recognition Provider
25 26 26 27 27
REcognition Gap Analysis
Gap Training
Awarding REcognition
Documentation, Approval, Maintenance and Reporting
ANNEX 1 - GWO TAXONOMY FRAMEWORK............................................................................................................30
ANNEX 2 - INCIDENT REPORTING AND ROOT CAUSE ANALYSIS..........................................................................50
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ANNEX 3 - PARTICIPANT PERFORMANCE ASSESSMENT FORM ............................................................................54
ANNEX 4 - MEDICAL SELF-ASSESSMENT FORM ......................................................................................................56
ANNEX 5 - INSTRUCTOR QUALIFICATION ASSESSMENT FORM ............................................................................57
ANNEX 6 - VERSION HISTORY .................................................................................................................................... 59
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1. LIST OF ABBREVIATIONS
GWO
Global Wind Organisation
IQT
Instructor Qualification Training
IQTX
Instructor Qualification Crossover Training
ISO
International Standards Organisation
NCR
Non-Conformity Report
PPE
Personal Protective Equipment
RCA
Root Cause Analysis
2. TERMS AND DEFINITIONS
Term
Definition
Activities
Tasks which involve action of some form.
Affordance/
A quality of an object that is defined by the possible uses it enables. Some examples include but are not limited to a chair is an affordance for sitting and standing on, audio recordings are an affordance for capturing and sharing sounds, and video recordings are an affordance for capturing and sharing moving imagery.
afford
Approval
To officially accept an agreement, decision, or rule.
Assessment form
A digital or physical document which is used to provide a record of assessment and show results of that assessment.
Assess
To measure and document the attributes of an individual in relation to a defined set of criteria.
Asynchronous learning
Any form of learning that does not require the learner to be at the same time and place as their instructor when they learn. This includes recorded lessons that a learner can access at their discretion.
Can
Indicates a possibility or a capability.
Certification Third-party validation that a person, organisation or thing meets the requirements set out in the certification scheme.
Certification body
The organization that is responsible for conducting certifications for the purpose of verifying conformity.
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Comply
To act in accordance with and fulfil the required standards.
Consider
To take something into account and think carefully about.
Demonstrate To show clearly with evidence or examples.
Deviation
A noticeable or marked departure from the accepted norms of behaviour.
Digital learning technologies
Any form of communication tool or information technology designed to enable or support the learning experience of a participant. Examples include, but are not limited to, interactive e-lessons, online presentations, webinars, virtual and augmented reality, and blended learning. Any form of information or learning material that can be shared or accessed through electronic devices. Examples include, but are not limited to, text documents, images, slide shows, animations, simulations, games, audio, and video recordings. The tendency of someone to act in a manner that reflects their commonly held mood towards something. Unlike one’s attitude, which describes the internal state of a person that can change from one moment to the next, one’s disposition is visible to others in the way they act and remains constant over longer periods of time.
Digital resource
Disposition
Determine
To evaluate and verify with the analysis of evidence.
Equipment
Physical objects like tools that are used to accomplish specific purposes.
Fully participate
To take part in all activities to the greatest degree possible.
Refers to a GWO training provider who has been certified by a GWO approved certification body to conduct gap analyses and gap training.
Gap Trainer
Instructor Candidate
A person undergoing the instructor qualification process to qualify as a GWO instructor.
Internal audit The audit that is performed when the audit team belongs to the same organization that is being audited.
Investigation To collect information through inspection and the gathering of documents.
Learning materials
Everything that can be used by an instructor to facilitate participant learning. Examples include, but are not limited to, any physical or digital lesson materials and all the equipment, assets, and things in the training setting that could be used by the instructor or participants. Refers to any recognised training program (by a national government, industry body, national qualification recognition scheme, or training program owned by a GWO member) that is being gap analysed against a GWO training standard or module.
Legacy training
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May
Indicates a permission.
Describes the training content that is to be delivered and assessed during GWO training. Modules include lessons, elements, and learning objectives. Each module has a WINDA Training Record associated with it.
Module
Must
For clarity where the word “must” is used in this standard it shall have the same meaning as “shall”.
Non- Conformity
A failure to do any of the following: meet a requirement, recognise and define a problem; remedy this problem, determine its cause; or take appropriate action to prevent it happening again.
To watch, listen, and use any combination of senses to notice and perceive what is happening.
Observing
Physical resources
All material things that can be used to enable an action. In the context of training, this includes both the training facilities themselves and all of the physical learning materials like tools and equipment that may be contained within it.
Practical exercises
Occasions that call for the practice or bodily action.
Processes
A grouped set of activities or actions that convert inputs into outputs.
Quality management system
A system that is used to regulate the quality of management within an organization.
Quality of experience
A distinctive attribute or characteristic of something that is recognized through experience. For example, when driving a manual transmission car, drivers must be able to find the biting point of the clutch to perform a hill start. There is a distinctive change in the feeling of the pedal and change in the sound of the engine, which are both qualities of experience that drivers use to comprehend when they have found the biting point.
Qualification A condition that is demonstrated with documented evidence of the requisite training, education or experience.
REcognition
Is the defined process for awarding recognition for previously acquired knowledge, skills and abilities.
REcognition candidate
An individual seeking to have legacy training they have received recognised. At the gap training stage REcognition candidates become participants.
REcognition Gap Analysis
The method for determining gaps between a legacy training and a GWO training.
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REcognition Provider
Refers to a GWO training provider who has been certified by a GWO approved certification body to conduct REcognition gap assessments and gap training.
Recognised training program
Any training program that is accredited, certified or recognised by a national government or industry body, national qualification recognition scheme or training program run by a GWO member and is subject to external validation via auditing or similar.
Re- certification
The process of being certified again.
Remote options
Any option that involves the use of communication technology to perform an activity when all parties are not present in the same space. Remote options are used to describe alternative options for carrying out activities that are normally done with all parties together in the same space, e.g., training or auditing.
Revoke
To officially cancel an agreement, decision, or rule.
Risk assessment
All of the processes involved in the evaluation of the risks and the necessary mitigation measures.
Safety Training
Refers to training activities that provide participants with the skills and abilities to remain safe and manage emergency situations in relevant work environments, this includes but is not limited to, GWO BST, ART, EFA Training Standards.
Setting
The physical or virtual environment where training is delivered.
Shall
Verbal form used to indicate requirements strictly to be followed in order to conform to this training standard and from which no deviation is permitted.
Should
Verbal form used to indicate that among several possibilities one is recommended as particularly suitable, without mentioning or excluding others, or that a certain course of action is preferred but not necessarily required.
A GWO training standard consists of standard specific requirements and one or more training modules.
Standard
Taxonomy
Classification scheme for categorizing learning objectives by subject and hierarchy.
WINDA
GWO’s database of training records, allowing unique and digital verification of training.
WINDA ID
A unique identification code attributed to a course participant.
WINDA Record
A record of training uploaded to a course participant’s WINDA ID.
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3. CHANGE LOG
Amendment date
Version
Approved by & date
01.04.2025
15
CEO 18.02.2025
Description of changes
Section 2. Terms and definitions
New terms added:
• Activities, Affordance, Approval, Assessment form, Assess, Asynchronous learning, Certification, Certification body, Comply, Consider, Demonstrate, Deviation, Digital learning technologies, Digital resource, Disposition, Determine, Equipment, Fully participate, Gap Trainer, Instructor Candidate, Internal audit, Investigation, Learning materials, Legacy training, Module, Observing, Physical resources, Practical exercises, Processes, Quality management system, Quality of experience, Qualification, REcognition, REcognition candidate, REcognition Gap Analysis, REcognition Provider, Recognised training program, Re-certification, Remote options, Revoke, Risk assessment, Safety training, Setting, Standard, Taxonomy
Section 4 - Introduction:
•
• Updated introduction to reflect V15, emphasizing requirements for training providers to deliver training to GWO Standards and Frameworks. • Defined acceptable conditions and prerequisites for safety and technical training in the renewable energy industry. • Version 15 replaces all previous versions and becomes effective on 1st April 2025. Until 30th September 2025, Version 14 remains valid. Added a note about GWO training and the responsibility of duty holders in determining additional training requirements.
Changes throughout the document:
• Replaced references to "standards and modules" and "standards or modules" with "modules."
• Replaced references to "withdraw" with "revoke."
Specific Section Changes:
• Article 5, page 5: Corrected section numbers (e.g., “Supporting Processes" is now section 6, not 7).
• Section 5: Update to the certification process requirements
• Section 6: Updated title from "SUPPORTING PROCESS" to "SUPPORTING PROCESSES."
• Clause 6.2.1: Updated training record upload requirements to within 7 calendar days instead of 10 business days.
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• Clause 6.2.11: Replaced satisfaction programme requirements with new GWO participant feedback programme requirements, including access to surveys, informing participants, and providing GWO with participant data upon request. • Section 7: section tittle changed from “General requirements for equipment and physical resources” to “Training settings and resources”
Clause 7.1.2:
•
• Replaced “the training area shall be clearly marked and free of distractions, including mobile phone usage” by “where applicable, the training area shall be clearly marked and free of distractions, including mobile phone and smart watch usage, etc”. • Replaced “the full range of facilities and equipment relevant to the standards and modules delivered shall be available during the training” by “the full range of resources, equipment and facilities necessary to train and assess competence at the required taxonomic level as defined in the module shall be available during the training • Replaced ”all equipment and facilities must adhere to the applicable legislation, standards and guidelines for facilities and equipment” by “all resources, equipment and facilities, including digital learning resources, must adhere to the applicable legislation, standards and guidelines for facilities and equipment” • New: “for the training and assessment of practical tasks, the resources, equipment and facilities, including digital learning resources, provided must afford participants the same quality of experience as is necessary to perform the task” • Replaced “the facilities shall be designed to enable each course participant to see, hear and fully participate in the training instance” by “the training activities shall be designed to enable each course participant to see, hear and fully participate in the training activities” • the practical training resources, equipment and facilities must incorporate as many comparable elements to the real working environment as possible • Replaced “risk assessment shall be conducted and documented for all training facilities” by “risk assessment shall be conducted and documented for all training activities” • New clause 7.1.3 “The training provider has the responsibility to ensure that any digital resources utilised during training enable the participant to fully meet and be assessed against the learning objectives as described by the module being trained • New clause 7.2.7 “A training provider may have several mobile training facilities. Special provisions apply for multi-sites as explained in the Requirements for Certification section 7
• Sub-section 7.2 changed from “training site settings” to “training settings”
• Removed clause 7.2.9 “On-site training also includes when training takes place during a maximum of 12-month period at a fixed training facility that is not the training providers’ own GWO certified fixed training facility”
• Digital Learning previous content replaced by:
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• Clause 7.2.12 “GWO training providers certified to deliver training in fixed and mobile facilities may use digital learning technologies to deliver training elements within the knowledge domain. This does not require an audit or a separate digital training certification • Clause 7.2.13 “An audit and certification for the digital training setting is required where digital learning technologies are used to deliver any training within the skills or abilities domain” • Clause 7.2.14 “Training providers who employ digital learning technologies during the delivery of GWO modules must have specific procedures in place for the use of these technologies and shall include descriptions of how the applied technology changes the affordances for interaction between the participants, the instructor, and the learning materials. The procedures and descriptions must detail how any limitations are mitigated to achieve the instruction and assessment of all learning objectives for which the technology is used” • Clause 7.2.15 “Training providers who use digital learning technologies to deliver training must have systems in place to enable the training provider to assess whether the course participant has achieved the learning objectives in accordance with the requirements described in section 9” • Clause 7.2.16 “Any digital solution employed for the delivery of GWO training must incorporate a high level of realism and fidelity with the work environment, to enable the course participant to use the knowledge, skills and ability in real-world work situations in accordance with the GWO training module being delivered” • Clause 7.2.17 “Where course participants attend digital learning at a location other than the training centre, the Training Provider must make reasonable efforts to ensure the safety of the course participants while participating in the training”
• Sub-sections 8.1.1 (initial certification) and 8.1.2 (POCD process) removed
• 8.1.3 “Instructor Qualification Process” changed to sub-section 8.1 “Initial Instructor Qualification Process”. New content included for 8.1.1 “Instructional Background”, 8.1.2 “Module Specific Qualification” and 8.1.3 “Assessment” Sub-section 8.2 “Maintaining Instructor Qualifications”: • Sub-clause 8.1.5bi. changed from “visits to onshore and/or offshore WTGs (tower, nacelle, hub) prior to instructing GWO standards and modules training, to enable them to maintain and update skills related to the GWO standards and modules they instruct” to “visits to work environment relevant to target module(s) prior to instructing GWO modules training, to enable them to maintain and update skills related to the GWO modules they instruct • Clause 8.1.6 changed from “To maintain qualification in a specific standard or module, the instructor must deliver the full module or participate in the qualification of other instructors in the module within a period of 12 months. If more than 12 months, the instructor must re-qualify based on an assessment by the training provider “ to “To maintain a WINDA Training Record in a specific module, the instructor must deliver the full module or participate in the qualification of other instructors in the module within a period of 12 months. If more than 12 months, the instructor must retake the GWO training within that module, either as refresher where applicable or as the full training” • New clause 8.2.5: If an instructor fails their competency assessment, the instructor must requalify for the module in accordance with 8.3. The training provider shall remove the module from the Instructor Affiliations in WINDA
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• Clause 8.1.7 changed from “By means of a documented process, the instructor's competencies must be assessed by the training provider once every 12 months using the criteria listed in 8.1.4” to clause 8.2.4 “At least once every 12 months and by means of a documented process, the instructor's competencies must be assessed by the training provider using the Instructor Qualification Assessment Form found in Annex 5, the assessment must include a. An assessment against the criteria listed in 8.1.3 for at least one module the instructor is qualified to deliver b. For instructors qualified to deliver more than one GWO module, an assessment cycle whereby the instructor assessment rotates between the different modules, meaning a different module is assessed each year following sequential order of the module qualifications listed in Instructor Affiliations in WINDA. c. Records (physical or electronic) of the assessment using the Instructor Qualification Assessment Form. These records must be provided to GWO upon request
d. Registration of the assessment in Instructor Affiliations in WINDA
• New sub-section 8.3: “Qualifying Additional Modules for Existing Instructions”
• Section 9: Added new requirement to ensure participants are adequately warmed up before practical training. • 9.1.8: Ensured safety during training with the presence of at least one person with first aid qualifications – moved to section 8 • 9.1.9 (b): Clarified that for initial training, training must be completed within 28 calendar days if not done in one sequence. • 9.2.4: Revised requirements for addressing doubts about participant medical fitness, ensuring they are approved to continue training by a qualified person. • 9.3.1: Updated to allow exceptions for asynchronous e-learning in the taxonomy domain of knowledge. • 9.4.2: Revised performance assessment form usage and record-keeping requirements, including mandatory retention and availability to GWO upon request. • 9.4.4: Added requirements for informing participants about the appeals procedure before training begins. • 9.4.5: Specified requirements for adapting the Participant Performance Assessment Form and informing participants about appeals procedures.
New section 10:
REcogntion Scheme added
New Annexes and Updates:
• Annex 1: Formerly Annex 4 (Taxonomy), content unchanged.
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• Annex 2: Formerly Annex 3 (Incident Reporting and Root Cause Analysis), updated and revised.
• Annex 3: Formerly Annex 1 (Performance Assessment Form), now "Participant Performance Assessment Form."
• Annex 4: Formerly Annex 2 (Medical Self-Assessment), content unchanged.
• New Annex 5: Instructor Qualification Assessment Form
New Annex 6: Version History
•
4. INTRODUCTION
Global Wind Organisation is a non-profit body founded by the wind turbine manufacturers and owners. Our members strive for an injury free work environment in the wind turbine industry, setting common international standards for safety training and emergency procedures. Central to our governance is the global training records database, WINDA, which enables training partners, operators and individuals to verify training, and provides industry-wide transparency regarding the training status of personnel.
This document constitutes version 15 of the Requirements for Training. This document states the requirements for training providers to deliver training to GWO Modules and Frameworks.
It is intended for use by prospective and existing certified GWO training providers and defines acceptable conditions and prerequisites for safety and technical training within the renewable energy industry.
Until 30th September 2025, version 14 remains valid. However, version 15 may be used at the discretion of the certification body from the date of approval, if agreed with the training provider.
An important note on GWO Training: GWO training standards use a generic approach to training to avoid the potential need for additional training upon completion of the GWO modules which may be required by the duty holder e.g. prior to site or work. It is always the responsibility of the duty holder to determine if a GWO training course is sufficient in relation to the tasks, risks, and hazards they expose a GWO trained person to, or if additional training is required. 5. THE CERTIFICATION PROCESSES The training provider must have a formally documented management system for assuring the quality, content and safety of training and assessment, and compliance with the GWO requirements and modules The training provider must have an explicit policy for implementing and maintaining the validity of GWO modules, which must be signed by the legal duty holder. The policy must state which modules the training provider is certified to deliver
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Training providers seeking certification to offer GWO training shall be audited to demonstrate compliance with the following four sections of the management system, as detailed in:
Section 6 – Supporting processes
Section 7 – Training settings and resources
Section 8 – Instructor qualifications
Section 9 – Training and assessment
The certification process differs from a simple management systems audit by including in the audit the delivery of training, taxonomy and learning transfer
All GWO training providers shall be registered in GWO’ WINDA platform to record, monitor and transfer training, audit and certification records. New training providers seeking to become GWO-approved training providers shall be registered by their associated GWO certified auditor and (in turn) their certification body GWO has an annual licensing fee associated with each certified fixed and mobile training site registered independently in WINDA. Upon payment of this fee, GWO grants the training provider access to WINDA. Furthermore, the training provider obtains (i) appearance of fixed training sites on the interactive map of training providers; (ii) the right to use the Certified Training Provider Annual Badge; and (iii) the right to use GWO’s logo. The right to use the Certified Training Provider Annual Badge and GWO’s logo are in accordance with GWO’s fair use policy. The policy can be found on the GWO website To obtain and maintain approval as a GWO training provider, training provider organisations shall be subject to an audit process performed by a GWO-approved certification body that fulfils GWO’s Requirements for Certification and is listed as an approved certification body on WINDA. The full process requires an initial certification audit followed by annual audits for surveillance (initial) and surveillance (re-certification), as detailed in the Requirements for Certification To maintain certification, GWO training providers must be aware of, and comply with, GWOs Requirements for Certification. These include scheduling and frequency of audits, location of audits, and duration of audits to be completed by the certification body
6. SUPPORTING PROCESSES
As a minimum, the supporting processes shall include the following:
a. description of organisation, roles and responsibilities
b.
handling of training records
c. risk assessment and mitigations, non-conformities and incident reporting
6.1 Organisation, Roles and Responsibilities
The training provider must:
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6.1.1 Have a clearly defined organisation with documented staff roles, responsibilities and authorities for the supporting processes, equipment and physical resources, instructor competencies and delivery (training and assessment) of the GWO modules
6.1.2 Ensure (at a minimum of once every 12 months) training providers’ delivery of GWO modules, compliance with certification requirements and the policy and objectives are reviewed by senior management
6.1.3 Ensure (at a minimum of once every 12 months) internal audits are conducted by personnel with an auditing background and with no conflicting interest in the area(s) being audited, to ensure quality and the objective evaluation of all system activities
6.1.4 Have in place documented procedures describing how to handle documents and records in relation to the approval, review or identification of changes and revisions, access, etc
6.1.5 Register all instructors delivering GWO training on their behalf as Affiliated Instructors in WINDA. This will include:
a. All instructors subject to annual instructor assessment and part of the training provider's ongoing competence programme
b. all new instructors qualified through the instructor qualification process
c. any instructors who deliver a GWO training operated by the training provider
For each instructor the training provider shall register the GWO modules the instructor is qualified to deliver in the Instructor Affiliation in WINDA
6.2 Documentation and Training Records
6.2.1 The training provider must ensure the following records of training are uploaded into WINDA. This must be done no later than 7 calendar days after the completion of the training module.
The following information must be included:
a.
course participant WINDA ID
b. applicable GWO module (course code and version)
c.
completion date of module training
d. previous course valid until date (only applicable to refresher modules training)
6.2.2 In addition to the above, the training provider must keep verifiable matching records of:
a. course participants’ first name and last name, as written in passport or other official documents
b.
daily attendance of all participants
c.
name(s) of instructor(s) delivering course
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d.
site of training conducted (location and country)
e. course participant assessment form for the course delivered
f. participant acknowledgement of performance assessment
g. if gap training has been delivered on base of merit, documentation of pre-existing qualification
h.
training setting as per section 7.2 (see below)
6.2.3 These records must be stored for at least two years and three months from the completion date for training records that require a refresher training every 24 months, and a minimum of five years and three months for training records that do not require a refresher training
6.2.4 The maintenance, updating and backup of systems to keep these records must be carried out in accordance with applicable legislation and standards concerning data storage and IT systems security
6.2.5 Upon request from GWO Secretariat, the training provider shall be able to verify the training documentation described in 6.2.2 including, but not limited to, daily attendance records, training and competence records of any specific person attending a course and/or performing training of a course by name and nationality 6.2.6 In order to attend a refresher module, the initial training for the corresponding module is a prerequisite. A course participant may attend a refresher course in the specific training standard or module prior to the date of expiry of the current training record
6.2.7 If a training record is refreshed within the two months prior to expiry of the previous training, its new validity will begin from the previous certificate’s “valid until date” in WINDA
6.2.8 If a training record is refreshed more than two months before expiry, it will carry the training completion date as the “valid from date”
6.2.9 If a training record has expired, the course participant must attend the full initial training to obtain a new training record
6.2.10 A procedure for course participants to appeal against assessment decisions. Copies of appeals must be provided to GWO upon request
6.2.11 The training provider is required to implement the GWO participant feedback programme. As a minimum this includes:
a. ensuring participants have access to the GWO participant feedback survey.
b. informing every participant in attendance of the stated purpose of GWO gathering participant feedback. The purpose statement can be found on the GWO website.
c. upon request the training provider must provide GWO with the data from any other participant feedback programme which pertains to GWO training. As a minimum this must include the total number of participants attending each course, the GWO module the course pertains to, and the date of completion
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6.2.12 A certified training provider may undergo an audit during a pilot training. Pilot trainings refer to the delivery of a new training for a module which is not publicly available yet and which GWO plans to formally release to the market soon. However, a certificate cannot be issued by the certification body until the module has been released by GWO. If there are any changes to the module between the pilot and the release of the module, the training provider must demonstrate to the auditor how they have implemented and mitigated these changes before the certificate can be issued 6.2.13 WINDA records for participants undertaking a pilot training which is also audited may be uploaded only when the certificate has been issued by the certification body. In this case the records are exempted from the requirement to upload within 7 calendar days from completion. Instead, the records upload requirement is modified to be 7 calendar days from the date dependencies are resolved. If there are changes to the module between the pilot and the release of the modules, the training provider must demonstrate to the auditor how they have implemented and mitigated these changes in participants’ training before participant WINDA records may be uploaded 6.2.14 Training providers may, in addition to the requirement for uploading a training record to WINDA, issue other additional proof of training, e.g. paper certificates or plastic cards. If the training provider chooses to do so, this must include the course participant’s WINDA ID and name as written in their passport or other official documents
6.2.15 Training records must be uploaded by the holder of the WINDA registration (i.e. training provider organisation) under which the training was delivered
6.3 Risk Assessment, Non-Conformities and Incident Reporting
The training provider has the responsibility to safely deliver GWO training by ensuring that the facilities and equipment are safe, by means of the following:
6.3.1 An established procedure for risk assessment and risk management, with a view to ensuring safe training delivery. As a minimum, this shall cover training resources, equipment and facilities, instructor qualification programmes and the instructor’s delivery of training for all sites (settings) and all modules certified to be delivered according to GWO
6.3.2 A procedure describing how to handle non-conformities, including customer complaints. Copies of recorded non-conformities, including customer complaints received, must be provided to GWO upon request
6.3.3 A system for recording incidents (including near-misses) during delivery of GWO modules training. The incident categories shall mirror the Incident Reporting and Root Cause Analysis Guidelines found in Annex 2
6.3.4 The training provider must inform GWO of incidents within 24 hours if the incident is significant and within 7 days for all other incidents, as defined in the Incident Reporting and Root Cause Analysis Guidelines found in Annex 2
7. TRAINING SETTINGS AND RESOURCES
The training provider must clearly demonstrate that there are adequate resources to ensure that the training and assessment can be consistently delivered in accordance with the GWO modules
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7.1 General requirements for training settings and resources
7.1.1 Resource requirements shall be identified and made available for the delivery of training, in accordance with the GWO module being delivered
7.1.2 The training provider has the responsibility to safely deliver GWO training by ensuring that the facilities, resources and equipment are safe and functional, by means of the following:
a. where applicable, the training area shall be clearly marked and free of distractions, including mobile phone and smart watch usage, etc.
b. the full range of resources, equipment and facilities necessary to train and assess competence at the required taxonomic level as defined in the module shall be available during the training
c. all resources, equipment and facilities, including digital learning resources, must adhere to the applicable legislation, standards and guidelines for facilities and equipment
d. for the training and assessment of practical tasks, the resources, equipment and facilities, including digital learning resources, provided must afford participants the same quality of experience as is necessary to perform the task e. a documented maintenance schedule must be carried out based on the frequency of equipment use, relevant risk assessments and other obligations as listed above. If the resources, equipment or facilities belong to a third party, the training provider must ensure that a documented maintenance schedule as described above is followed for the equipment or facility
f. the training activities shall be designed to enable each course participant to see, hear and fully participate in the training activities
g. the practical training resources, equipment and facilities must incorporate as many comparable elements to the real working environment as possible
h. risk assessment shall be conducted and documented for all training activities
i. the training provider shall hold the required permits to operate the training facilities
7.1.3 The training provider has the responsibility to ensure that any digital resources utilised during training enable the participant to fully meet and be assessed against the learning objectives as described by the module being trained
7.2 Training settings
GWO training can be conducted in the following specified settings:
a.
fixed training facilities
b.
mobile training facilities
c.
on-site training (field training)
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d.
digital learning
A training provider may operate several training settings at different locations. All requirements in 7.1.2 (above) apply to all training settings
Fixed Training Facility 7.2.1 A training location is considered to be a fixed training facility when a GWO-approved training provider performs regularly planned training using known equipment and facilities located in a permanent location, where the training provider’s risk management is supported by the permanent training environment 7.2.2 A separate WINDA profile is created for each fixed training facility operated by a training provider. A training provider with several fixed training facilities may be audited by a different certification body at each fixed site. Special provisions apply for multi-sites as explained in the Requirements for Certification section 7 Mobile Training Facility 7.2.3 A mobile unit designed to be transported and to recreate a dedicated, controlled training environment at a new temporary location is considered as a mobile training facility 7.2.4 A new risk assessment must be carried out and documented for each new temporary location prior to training delivery. This risk assessment must consider the limitations of the mobile unit and describe mitigations
7.2.5 The risk assessment and mitigations must be signed off by at least one of the responsible instructors at each location before use
7.2.6 Mobile training facilities may be registered on WINDA using a training provider’s permanent address. Mobile training facilities’ training records shall be identified separately during uploading to the shared WINDA profile
7.2.7 A training provider may have several mobile training facilities. Special provisions apply for multi-sites as explained in the Requirements for Certification section 7
On-Site Training (Field Training) 7.2.8 On-site training is when training takes place in the field (for example, at local wind turbines or utility sites). In these cases, a portion of the training can also be delivered in a location such as a small service centre, conference centre, office environment, or similar, but certification for that location as a fixed training facility is not required 7.2.9 Risk and quality management are key when training on-site, meaning GWO requirements will explicitly focus on these areas. To receive an audit and the approval to conduct GWO training in an on-site environment, the training provider must: a. already operate one or more GWO-certified fixed or mobile training facilities that can support ongoing instructor qualification in accordance with GWO requirements. A training provider may be certified to deliver any modules in the on-site training environment regardless of which modules are certified for fixed and/or mobile training
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b. create a risk assessment and control measures document prior to each training delivery. This risk assessment must consider the limitations of the location used for on-site (field) training and describe mitigations. The risk assessment must take into consideration local risk factors on the day of training (including but not limited to weather and safe evacuation procedures). Further, it must testify that the equipment and locations are safe and functional, as well as being compliant with the relevant GWO module. The document must carry the signature of at least two competent persons, usually one of the instructors and a person representing the legal owner of the on-site structure, prior to training delivery 7.2.10 Between audits, the training provider may deliver training at several locations. All records including the location-specific risk assessments associated with each training delivery shall be kept and a representative sample of records shall be reviewed by the auditor during surveillance audits
7.2.11 If approved for on-site training, the training provider shall use the WINDA profile associated with the fixed training facility or mobile training facility that is used as the basis for supporting on-site training delivery
Digital Learning 7.2.12 GWO training providers certified to deliver training in fixed and mobile facilities may use digital learning technologies to deliver training elements within the knowledge domain. This does not require an audit or a separate digital training certification
7.2.13 An audit and certification for the digital training setting is required when digital learning technologies are used to deliver training within the skills or abilities domain
7.2.14 Training providers who employ digital learning technologies during the delivery of GWO modules must have specific procedures in place for the use of these technologies and shall include descriptions of how the applied technology changes the affordances for interaction between the participants, the instructor, and the learning materials. The procedures and descriptions must detail how any limitations are mitigated to achieve the instruction and assessment of all learning objectives for which the technology is used 7.2.15 Training providers who use digital learning technologies to deliver training must have systems in place to enable the training provider to assess whether the course participant has achieved the learning objectives in accordance with the requirements described in section 9 7.2.16 Any digital solution employed for the delivery of GWO training must incorporate a high level of realism and fidelity with the work environment, to enable the course participant to use the knowledge, skills and ability in real-world work situations in accordance with the GWO training module being delivered 7.2.17 Where course participants attend digital learning at a location other than the training centre, the training provider must make reasonable efforts to ensure the safety of the course participants while participating in the training
8. INSTRUCTOR QUALIFICATION
Instructors shall possess qualifications and experience to ensure that all training and supportive activities are carried out in accordance with applicable legislation and recommended guidelines
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8.1 Initial Instructor Qualification Process
To become a GWO instructor, there are three steps:
a.
Instructional Background
b.
Module Specific Qualification
c.
Assessment
The process being used by the Training Provider must be verified during a surveillance or extraordinary audit.
Table 8.1.1 outlines the minimum requirements for an instructor qualification process including the instructional background, module specifical qualification, assessment of the instructor, and required documentation to confirm each step.
Instructor Qualification Process
Required Documentation
Instructional Background
GWO Instructor Qualification Training (IQT or IQTX)
WINDA Training Record
OR Formal instructor qualification that meets or exceeds GWO IQT
Gap Analysis to IQT
Module Specific Qualification Training provider shall have a process for qualifying instructors to independently deliver the specific module. As a minimum this must include the criteria listed in 8.1.3 and ensure instructor abilities meet the GWO Taxonomy, Advanced level
Module Specific Qualification Plan*
Assessment Instructor must be assessed by the training provider by means of a documented process to meet the criteria listed in 8.1.3
Instructor Qualification Assessment Form (Found in Annex 5)
Registration Registration of module qualification in Instructor Affiliations in WINDA
WINDA Instructor Affiliations
Table 8.1.1 - Instructor Qualification Process
*POCD (Participate, Observe, Co-Deliver, Deliver) is one possible option for module specific qualification
Note
8.1.1 INSTRUCTIONAL BACKGROUND
An instructor candidate must have an approved instructional background to be able to qualify as a GWO instructor. This can be achieved with one of the following options:
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