Thank you to all of the local services that have contributed to creating this directory
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Contents Page
A letter is added onto the content page for each service
C = (Child) Service up to the age of 18
A = (Adult) Service from the age of 18
T = (Transition) A service that crosses over the 18 th Birthday
F = (Families) Service for parents, carers and / or families
E = (Everyone) This service is for any age
If you are reading this on a computer/tablet, you can press ctrl and click on the blue writing to link to that service in the directory
Crisis Support
➢ Local ❖ Black Country 24 hr Helpline
pg. 9
All ages , 24/7 telephone support
E
❖ CAMHS Crisis Team
pg. 9
Up to 18 , already with CAMHS. C ❖ Sandwell Crisis Resolution and Home Treatment Team 18 to 65 years , experiencing a severe mental health crisis A
pg. 9
➢ National
❖ Child Line
pg. 9
Up to 19 , 24/7 telephone support
C T A
❖ Samaritans
pg. 10
All ages , 24/7 telephone support
E
Local Support
❖ 4 Community Trust
pg. 11
Children , therapy and parent support
C F
Admiral Nurse Team
pg.11
Adults, Nurses for people with dementia and their families A
❖ All Age Eating Disorder Service 5+ children and adults , eating disorders
pg. 11
C T A
2
❖ Ask Marc
pg.11
Men , victims of violence
A
❖ Autism West Midlands
pg. 12
Families of children with Autism and adults, support
F
❖ BCHFT 18-25 Service
pg. 12
18- to 25-year-olds , mental health support needs
A
❖ Black Country Support After Suicide All ages , bereavement from suicide support
pg. 12
E
❖ Black Country Women’s Aid
pg. 12
Women and children , victims of domestic abuse and sexual violence
C A
❖ Brook
pg. 13
Up to 25 , sexual health education
C T A
❖ Brotherhood
pg. 13
10- to 19-year-old black boys , mentoring, activities
C T A
❖ CAMHS Crisis Interventional and Home Treatment Team (CIHTT)
pg. 13
Up to 18, known to CAMHS, crisis support
C
❖ Child and Adolescent Mental Health Service ( CAMHS) Up to 18 , complex emotional and mental health problems. C
pg. 14
❖ Children in Care – Mental Health and Wellbeing Service
pg. 14
5 to 25 year olds , in the care system or a care leaver
C T A
❖ Communities in Sync
pg. 14
Adults, navigator service and emotional wellbeing support A
❖ Cranstoun Sandwell
pg. 14
Adults , drug and alcohol support
A
❖ Criminal Justice Mental Health Team
pg. 15
17+ Known to criminal justice services
C T A
❖ Crossroads Carers Assistance Line
pg. 15
Adults, telephone support for carers
F
❖ Crossroads Carers Lifestyle Balance Service
pg. 15
Adults, support for carers
F
❖ Cruse Bereavement Support Sandwell
pg. 15
Adults , bereavement support
A
❖ DECCA (Drug Education, Counselling and Confidential Advice)
pg. 16
Up to 18 , drug and alcohol support
C
❖ Early Help Partnership
pg. 16
Children, young people and professional’s , resources and services C T A
❖ Early Intervention in Psychosis / Early Access Service
pg. 16
14 to 35 years , first episode of possible psychosis
C T A
3
❖ Edwards Trust
pg.16
4- to 24-year-old , who are bereaved, and parents bereaved of their child C F
❖ Elements Support CIC
pg. 17
7 to 18 years , mentoring
C
❖ Every Child Needs a Mentor Limited
pg. 17
8 to 18 years , mentoring
C
❖ Family Action Family Line
pg. 17
Adult family members , telephone support
F
❖ Family Action Helping Hands Black Country Parents and Families of children with Autism , support
pg.17
F
❖ Family Hubs
pg. 18
Families, wellbeing support in community spaces
F
❖ Health Exchange
pg. 18
16 to 25 years and 25+ adults , online and face to face therapy
C T A
❖ Healthy Sandwell
pg. 18
All age, information advice and services
E
❖ Horizon Sexual Assault Referral Centre 16 years old - Adults, Sexual assault support
pg. 18
C T A
❖ Ideal For All – Growing Opportunities
pg. 19
Children, young adults, families and carers, therapeutic garden E
❖ Ideal For All – Independent Living, Peer Support and Wellbeing Service
pg. 19
Disabled adults , wellbeing support
A
❖ Ideal For All - Inspiring Positive Minds
pg. 19
Adults, positive wellbeing activities
A
❖ Ideal For All – Wellbeing, Mental Health, Peer Support Groups and Social Events Disabled people,16+ and their carer’s , wellbeing support C T A F pg. 20
❖ Inclusion Support
pg. 20
Children, inhouse school service for additional needs
C
❖ Kaleidoscope Sanctuary Hub
pg. 20
Adults , support and counselling, Carers
A F
❖ Kooth
pg. 21
11 to 25 years , online support and counselling
C T A
❖ Krunch
pg. 21
9 to 19 years , mentoring including SEND
C T A
❖ Life in Community CIC Adults in Tipton , support
pg. 21
A
❖ Memory Assessment Service
pg. 21
Older adults , memory difficulties
A
4
❖ Murray Hall Community Trust
pg. 22
Up to 18 , counselling and therapy. Adults 1-1 and telephone/ online. E
❖ Older Adults Therapeutic Service (OATS)
pg. 22
Older adults, therapy including Dementia patients
A
❖ PAGE (Parents Advocacy, Guidance and Empowerment)
pg. 22
Parents with a learning disability , advocacy and living skills F
❖ POhWER
pg. 23
Adults , advocacy
A
❖ Reflexions
pg. 23
4 to 19 years , school-based support and therapy
C T A
❖ Relate
pg. 23
Couples, adults and families ; relationship counselling
A F
❖ Sandwell Advocacy 5 to 18 years , advocacy
pg. 24
C
❖ Sandwell African Caribbean Mental Health Foundation 11 to 25 years or adults of people of African and Caribbean descent
pg. 24
C T A
❖ Sandwell Deaf Community Association
pg.24
Adult deaf people , support
A
❖ Sandwell Talking Therapies
pg. 25
16+ including adults ; stress, anxiety, low mood and depression
C T A
❖ Single Point of Access (SPA )
pg. 25
Up to 18 , access route for children’s mental health services C
❖ Single Point of Access for Community Offer
pg. 25
Adults, navigator service and wellbeing support
A
❖ Single Point of Referral (SPOR)
pg. 25
18 to 65 years , access route for adult ’ s mental health services
A
❖ SinglePoint Plus Family Hub Oldbury
pg. 26
Families in Oldbury and nearby , support and counselling F
❖ Specialist Perinatal Mental Health Community Service Women before and after baby is born , with mental health difficulties A
pg. 26
❖ Team Talk The Albion Foundation
pg. 26
Adult males , includes football and wellbeing support
A
❖ The Kaleidoscope Plus Group Providing Primary Mental Health
pg. 26
Children aged 5-17 , 1-to-1 and groups
C
❖ The Recovery College
pg. 27
Adults , educational programmes for well-being
A
❖ The Ship Programme
pg. 27
Adults, mental health support and physical wellbeing
A
5
❖ The Wellbeing Crew
pg. 27
Children , School based interventions
C
❖ The West Midlands Regional Children and Young People Sexual Assault Service pg. 27 Children , 24/7 support after sexual assault C ❖ Tough Enough To Care pg. 28 Adults , Separate male and women support groups A ❖ West Midlands Violence Reduction Partnership pg. 28 Children and young adults up to 25 , emotional support to reduce crime C T A ❖ Wolverhampton LGBT+ (WLGBT+) pg. 28 Adults, counselling and social activities for LGBT+ community A
National Support
❖ ADDISS
pg. 29
All ages, website resources for ADHD
E
Alzheimers Society
pg. 29
Adults, with dementia
A
❖ Anxiety UK
pg. 29
All ages , anxiety support
E
❖ Beat
pg. 29
All ages , eating disorder support
E
❖ Child Bereavement UK
pg. 29
All ages , support when a child has grieves or has died
E
❖ Counselling Directory
pg. 29
All ages, directory to find a therapist
E
❖ Family Lives
pg. 30
All ages , family support
E
❖ Hearing Voices Network
pg. 30
All ages , Website resources if you are hearing voices
E
❖ Kidscape
pg. 30
Parents and carers of bullied children
F
❖ Mental Health Foundation
pg. 30
Website resources
E
❖ Mind
pg. 30
All ages , website resources and support
E
❖ MindEd
pg. 31
Adult information , for children and young people’s mental health A
6
❖ Mind Side by Side
pg. 31
Adults , 24/7 online community
A
❖ MoodGym pg. 31 16+ years including adults , online self-help programme for depression and anxiety C T A
❖ National Bullying Helpline
pg. 31
All ages , bullying support
E
❖ NHS Mental Health Services All ages , 24/7 telephone support
pg. 31
E
❖ No Panic (under 18s)
pg. 31
Up to 18 , support with anxiety conditions e.g. OCD, panic attacks or phobia C
❖ No Panic (over 18s)
pg. 32
Adults and their carers , support with anxiety conditions
A F
❖ NSPCC Building Connections
pg. 32
Up to 19 , loneliness befrienders
C T A
❖ OCD Action
pg. 32
All ages , website resources and online forum for OCD
E
❖ Papyrus and HopeLine pg. 32 Up to 35 years and feeling suicidal, or your children feel suicidal; support and hotline A F
❖ Rethink Mental Illness All ages , website resources
pg. 33
E
❖ SANEline
pg. 33
16+ years including adults , out-of-hours telephone support C T A
❖ Shout
pg. 33
All ages , 24/7 telephone support
E
❖ Survivors of bereavement by suicide
pg. 33
Adults , bereavement support
A
❖ The Girl with the Curly Hair Project
pg. 33
All ages , who have autism and the people around them E
❖ The Mix
pg. 34
Under 27 years , support
C T A
❖ The National Autistic Society
pg. 34
All ages , website resources and forum
E
❖ Voice Collective
pg. 34
Children , who see a nd hear things that aren’t there
C
❖ Winston’s Wish
pg. 34
Children and parents , bereavement support
C F
❖ Youth Beyond Blue
pg. 34
12 to 25 years and their carers ; support with depression and/or anxiety C T A F
❖ YoungMinds and YoungMinds Parent Helpline Up to 25 years and their parents , telephone support
pg. 35
C T A
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Apps
All apps available on Android and iOS.
❖ 7 Cups
pg. 35
13+ years , App 1-1 chat
C A
❖ Calm Harm
pg. 35
13+ years, app to manage self-harm
C A
❖ Headspace: Meditation and Mindfulness Made Simple App Any age , App, guided meditation and resources 14-day free trial E
pg. 35
❖ Stay Alive Suicide Prevention pg. 35 Any age , App, suicide prevention resource for those at risk of suicide and those worried E
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Crisis support
Local Support Black Country 24 hr Helpline 0800 008 6516 or text on 07860 025 281
E
Open: 24 hours a day, 7 days a week Web: https://www.blackcountryhealthcare.nhs.uk/contact-us/help-crisis
People of all ages who are a Black Country resident can call the Freephone number or send a text to receive support. They provide confidential support for people experiencing increased distress, anxiety or any other urgent mental health difficulties or concerns. You can also visit the Sanctuary Hubs.
CAMHS Crisis Team 07816 075 218
C
Open: 8 am – 8 pm Web: https://www.blackcountryminds.com/crisis-button/
If the emergency is related to a young person’s mental health who is usually already known to CAMHS, aged up to 18, you can contact CAMHS Crisis Team on the above number during their opening times.
Sandwell Crisis Resolution and Home Treatment Team 0121 543 4100 A Open: 24 hours a day, 7 days a week Web: https://www.blackcountryhealthcare.nhs.uk/our-services/crisis-resolution-and-home- treatment-team This service is for adults aged 18 – 65 years old going through a severe mental health crisis as an alternative to hospital admission. They offer a flexible patient centred service and aim to treat individuals with minimum disruption to their lives. To access this service, you need to be referred by your GP or your mental health team. The team consists of Consultant Psychiatrists, Community Psychiatric Nurses (CPN), Psychologists, Support Time Recovery Worker (STR), administrative staff, and Occupational Therapists (OT). The team will take into account your cultural needs whilst caring for you.
National Support Child Line 0800 1111
C T A
Open: 24 hours a day, 7 days a week Web: www.childline.org.uk
Available for anyone under 19 years old. The number is free to call. Help and advice about a wide range of issues, talk to a 1-to-1 counsellor online through your free account in chat, email or post on the message boards. Help is also accessible in BSL.
9
Samaritans 116 123
E
Open: 24 hours a day, 7 days a week Address: Freepost Samaritans letters Email: jo@samaritans.org Web: https://www.samaritans.org/
Call, email and write a letter for free (no postage required!). There is also a free Samaritans self-help app. They provide confidential emotional support for people who are experiencing feelings of distress, despair or have suicidal thoughts. This is for any age.
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Local support
4 Community Trust 0121 752 5659
C F Address: 63A Crosswells Road, Oldbury, B68 8HH and Wiltshire Way, West Bromwich, B71 1JU Web: : www.4communitytrust.co.uk 4CT Emotional Health & Well-being service is working alongside schools and the community of Sandwell offering wellbeing programmes to help improve and understand emotional and physical health of children. We work with therapists and have trained staff members offering Lego Therapy, Creative Meditation, Yoga Therapy, Art Therapy, and Music Therapy and offering courses to parents on some of the more difficult aspects of parenting.
Admiral Nurse Team 01902 442422
A
Open: 8am - 4pm Mon to Fri Address: Brooklands Parade Health Centre, Brooklands Parade, Wolverhampton, WV12ND Email: Bchft.admiralnursereferrals@nhs.net Web: https://staffzone.blackcountryhealthcare.nhs.uk/our-services/admiral-nurse-team This is a specialist dementia support service provided by black country Healthcare Foundation Trust. Admiral Nurses work alongside people with dementia, their families and carers. They give one to one support, expert guidance and practical solutions people need and that can be hard to find elsewhere. The specifics of their role vary but focus on case management, dealing with complexity, partnership, working and offering support at critical points in a family’s experience of dementia. The service accepts referrals from the health and social care services.
All Age Eating Disorder Service 0121 612 8301
C T A
Open: 9am - 5pm, Mon to Fri Web: https://www.blackcountryhealthcare.nhs.uk/our-services/eating-disorder-service The All Age Eating Disorder service sees people over the age of 5 years old who have an eating disorder such as anorexia nervosa, bulimia nervosa or binge eating disorder. Providing care and treatment to those who have avoidant restrictive food intake disorder and are the highest risk levels. They are a full multi-disciplinary team and aim to guide people through recovery from their eating disorder and build a meaningful life. The outreach element works to provide intensive support to their really sick patients to manage risks and hope to prevent specialist eating disorder hospital admission. They deliver evidence-based treatments delivered 1-to-1 or through groups and work with other internal and external services to ensure all needs are met.
Ask Marc 0121 289 6402
A Address: 1st Floor Lanchard House, Victoria Street, West Bromwich, B70 8HY
Email: info@askmarc.org.uk Web: https://askmarc.org.uk/
Ask Marc (Male Abuse Referral Centre) is a project to support men affected by domestic abuse, stalking, and rape and sexual violence. They offer independent, confidential advice and support to help men be safer, make choices, and move forward with their lives.
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Autism West Midlands Helpline: 0121 450 7575
F
Open: 9 am – 4 pm, Mon to Fri Email: info@autismwestmidlands.org.uk Web: https://www.autismwestmidlands.org.uk/
They are the leading charity in the West Midlands for people on the autism spectrum before, during and after diagnosis. They use their expertise to enrich the lives of autistic people and the families who love and care for them. Their passionate, expert staff and volunteers work across all age groups and abilities, providing direct support. In Sandwell, this includes 45min Telephone Consultations, 1:1 Targeted Support, Online and Face to Face Workshops, Monthly Face to Face Support Groups and Sandwell Facebook Group. The adult services run well-being sessions and support groups for autistic adults across the black country.
BCHFT 18-25 Service Scott Hathersmith - 07976 849482
A
Open: 9am - 5pm Mon to Fri excluding bank holidays. Address: C/O Trafalgar House, Kings Street, Dudley, DY2 8PS. Email:scotthathersmith@nhs.net . BCHFT 18-25 Service (official Team Name to be confirmed) is a new service across the Black Country which has been co-produced with young people (between 18-25 years ) and this provision will ‘wrap around’ services already offered within healthcare, social care and the voluntary sector. The model includes pathways to assist transitions between CAMHS and AMHS (Child and Adult Mental Health Services), enhanced provision for young adults connected with youth justice, those seeking asylum & refugees and/or also care experienced situations. The service will offer wellbeing enhancing community resources for young people and the significant people in their lives who offer their main support. Black Country Support After Suicide 0800 008 6516 E Open: 10 am – 6 pm, Mon to Fri and evening appointments can be pre-arranged Saturday & Sunday, appointments can be pre-arranged Email: blackcountrysupportaftersuicide@rethink.org Web: https://www.rethink.org/help-in-your-area/services/community-support/black-country- support-after-suicide/ They provide support for next of kin and close family members who are bereaved by suicide in the Black Country who are of any age. The team have experience in working with bereavement and they are from a range of backgrounds. A translator or interpreter is available if requested. You can self-refer or refer someone else to this service via the website or email.
Black Country Women ’ s Aid 0121 553 0090
C A
24 hour helpline: 0121 552 6448 Text or WhatsApp: 07384466181 Open: 9 am – 9 pm, Mon to Fri Address: The Cedar Centre Sandwell, 1st Floor Landchard House, Victoria Street, West Bromwich, B70 8HY Email: info@blackcountrywomensaid.co.uk CHISVA Email: ISVA@blackcountrywomensaid.co.uk Web: https://blackcountrywomensaid.co.uk/
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Black Country Women’s Aid provide a range of services for women such as domestic abuse refuge and community support; rape; sexual violence and childhood sexual abuse support; Forced Marriage and honour-based violence support; and support for female offenders and women with complex needs. They also offer specialists counselling for children who are victims of sexual violence. CHISVA (Children's Independent Sexual Violence Advice) service supports children ages 5 - 18 years in Sandwell and the wider Black Country who have experienced rape or sexual violence. They provide practical and emotional support, including support through the criminal justice system. Referrals are via agencies such as the police, social services, sexual assault referral centres, GPs, schools, parents and self-referrals. Brook Web: https://www.brook.org.uk/outreach-and-education/sandwell/ C T A Free and confidential sexual health service for young people under the age of 25, we provide advice, condoms and relationship counselling, we signpost to STI testing and contraception. We provide a 1-to-1 service to referred young people who will benefit from our education and well- being sessions. Sessions can also be run within schools.
Brotherhood 0121 530 8451
C T A
Open: 9 am – 7 pm, Mon to Fri Email: brotherhood@poweredbycan.org Web: www.poweredbycan.org/
Brotherhood is a dedicated community to supporting young black males in Sandwell between the ages of 10-19 years old. We provide bespoke 1-1 and group mentoring for young people both within and outside the school environment. We also offer extra curriculum evening sessions in West Bromwich, Wednesbury, Smethwick and Oldbury locations. These include facilitating activities to support our young people with developing their commitment, challenge, control and confidence to help build resilience, supporting emotional wellbeing and prepare them for the next stages of their lives. CAMHS Crisis Interventional and Home Treatment Team (CIHTT) 07816 075 218 C Open: 8 am – 8 pm, 7 days a week, 365 days a year Web: https://www.blackcountryhealthcare.nhs.uk/our-services/camhs-crisis-interventional- and-home-treatment-team-cihtt The Crisis Intervention & Home Treatment Team is for young people already known to CAMHS. It aims to provide a timely service, enabling them to respond both quickly and intensively to children, young people and their families and/or carers. The service is for children and young people up to age 18 in Sandwell and Wolverhampton. They offer specialist services to those children and young people whose mental health is having an impact on their daily functioning (usually due to risk and / or severity of mental illness) and who require urgent intervention. The overall aim of the team is to reduce the frequency of admissions into a Child and Adolescent Inpatient Unit, keeping children and young people at home with their families, where they can receive a specialist intensive CAMHS support.
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Child and Adolescent Mental Health Service (CAMHS) 0121 612 6620 Open: 9 am – 5 pm, Mon to Fri
C
Web: https://www.blackcountryminds.com/ CAMHS work with all children up to 18 years old with complex, severe or enduring emotional and mental health problems who are registered with a local GP. To access these services, you must be referred by a professional, for example school staff, social worker, or health professionals through to SPA (Single Point of Access). Children in Care – Mental Health & Wellbeing Service Open: 9 am – 5 pm, Mon to Fri with flexibility to meet needs of children and young people Email: SandwellCIC_MHWB@barnardos.org.uk C T A This is a service to support the emotional wellbeing of children and young people in care and care leavers aged 5-25. There are 3 pathways; 8-session support for children and young people entering into the care system, 4-6 month support for children, young people and carers who have experienced 2 or more unplanned moves and 6 month support for young people aged 16-25 leaving care. The referral pathway is directly from social workers and service managers at Sandwell Children’s Trust.
Communities in Sync Email: info@communitiesinsync.info
A
Web: https://communitiesinsync.info/ A dynamic partnership of quality health, social care and well-being providers working together to improve the well-being of local adults, especially the most vulnerable, through the provision of high quality, responsive, services and initiatives. CIS is a collaboration of many local grassroots and user-led services throughout Sandwell, who are delivering wellbeing support through a range of services and interventions. Services include; single point of access for community offer, Parents Advocacy Guidance and Empowerment (PAGE) and the new Wider Determinants of Health initiative. Supporting residents with a range of social, environmental and economic factors which impact directly on the health (physical and mental) of the local population.
Cranstoun Sandwell 0121 553 1333
A
Open: 9 am – 5 pm, Mon to Fri except bank holiday Address: Cranstoun Sandwell, Alberta Building, 128b Oldbury Road, Smethwick, B66 1JE Email: sandwellreferrals@cranstoun.org.uk Web: https://cranstoun.org/help-and-advice/alcohol-other-drugs/sandwell/ Cranstoun Sandwell provides free and confidential advice and support to adults who would like to talk about alcohol or drugs. They use a person-centred and flexible approach to help you, your family and friends to make positive changes including emotional wellbeing and mental health. You will have access to information and advice, assessments, drug and alcohol detoxification, family information and support, 1-to-1 sessions, group sessions and programmes, health MOTs, recovery focused treatment, needle exchange, prescribing services and recovery champions. You can self-refer via the referral form on their website, or a professional can refer you.
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Criminal Justice Mental Health Team Open: 9 am – 5 pm, Mon to Fri except bank holidays
C T A
Email: bchft.crimjustice@nhs.net Web: https://www.blackcountryhealthcare.nhs.uk/our-services/criminal-justice-mental- health-liaison-team The Team comprises of qualified nursing staff, experienced and trained in a variety of assessment and treatment options, who can provide ongoing support and treatment for individuals with mental health concerns and difficulties. Referrals all via email need to have had contact with the criminal justice system in the last 3 months, be living within the Black Country area with a Black Country registered GP, be over 18 years old and have a diagnosed or suspected mental health concern. Support and treatment offered is tailored to the needs of the individual to promote recovery and reduce re-offending. They work with numerous agencies such as probation, police, GP, VSCE and other healthcare providers. They assist with Multi-Agency Public Protection Arrangements (MAPPA); Multi Agency Case Conference (MACC); Approved Premises (AP); Integrated Offender Management (IOM); support secondary care health pathways and act as secure service locality supervisors for individuals in intensive support facilities across the country. The team will signpost if crisis or urgent care management is needed.
Crossroads Carers Assistance Line 0121 803 6830
F
Open: 8.30am - 4.30pm Mon to Thurs and 8.30am - 4pm Fri Email: CAL@crossroads-caringforcarers.org Web: www.crossroads-caringforcarers.org/care-at-home/carers-assistance-line This free service provides advice and practical support for unpaid adult carers of in Sandwell and the Black Country. The team offer confidential one-to-one information and guidance over the phone or face-to-face. Includes: wellbeing support, signposting to specialist services, support to access benefits, care packages, equipment, etc, as well as regular carer support groups. You can self-refer or refer someone else to this service via the website or email.
Crossroads Caring Lifestyle Balance Service 0121 553 6483
F
Open: 8.30am – 4.30pm, Mon to Thurs and 8.30am – 4pm Fri Email: info@crossroads-caringforcarers.org Web: www.crossroads-caringforcarers.org/lifestyle-balance-service
This free service aims to help improve the overall health and wellbeing of unpaid adult carers living in Sandwell and surrounding areas. The team help unpaid carers to maintain or regain a sense of self, quite often lost as caring duties are prioritised, by offering pathways to making friends and rediscovering skills, whilst developing confidence in their caring abilities. Dementia awareness sessions are also available to carers of someone living with dementia. You can self- refer or refer someone else to this service via the website or email.
Cruse Bereavement Support Sandwell General enquiries automated answering service: 0121 558 1798 Cruse Helpline listening support: 0808 808 1677 Open: Mon to Fri Email: sandwell@cruse.org.uk Web: www.cruse.org,uk and https://www.hopeagain.org.uk
A
Hope Again is the youth website of Cruse Bereavement Support for young people. They offer support and advice solely online to children and young people who have lost loved ones.
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DECCA 0121 569 2201 or call 07500 785 889 or text 07781 472 746 Email: Decca_Team@sandwellchildrenstrust.org Web: https://www.ourguideto.co.uk/
C
Decca (Drug Education, Counselling and Confidential Advice) 1-to-1 counselling, and other services are available for drug and substance misuse for young people up to 18. The counselling approach is tailored to each individual and you can access this by a self-referral or by being referred by a professional.
Early Help Partnership 07587 136072 / 0121 525 1127
C T A
Email: earlyhelp@scvo.info The Partnership is a network of cross sector agencies/organisations which work with, and support children, young people and families across Sandwell. The aim of the Partnership is to ensure that families, communities, universal and targeted services will all work together more effectively and efficiently, to offer the right support, in the right place, at the right time. It is facilitated by SCVO. www.sandwellearlyhelp.info has been developed for all staff and volunteers working with children, young people and families across Sandwell, whether in a school, charity, community group, police or health services. The website provides practitioners with information, resources, training opportunities and lists targeted and specialist services which include an emotional wellbeing offer for children and young people. www.sandwellfamilylife.info is an online directory aimed at children, young people and families to help get the best from life; and achieve positive outcomes. It lists close to 700 different universal services which can help find that little bit of extra help – lots of information available about activities, sports and leisure, advice about emotional health and wellbeing, money matters, training, work opportunities and more.
Early Intervention in Psychosis / Early Access Service 0121 612 6716
C T A
Open: 5 pm – 8 pm, Mon to Fri Web: https://www.blackcountryhealthcare.nhs.uk/our-services/early-intervention-early- access-service The Early Intervention in Psychosis Service (EIS) is a specialist community mental health team who offers support to young people and adults aged 14 – 35 years who are going through a first episode of psychosis, or who seem at risk of going through a first episode of psychosis.
Edward’s Trust 0121 454 1705
C F
Open: 9am - 5pm Mon, Tues, Thurs, Fri and 9am-8pm Wednesday Address: 37 Calthorpe Road, Edgbaston, B15 1TS with outreach centres in Sandwell, Dudley and Wolverhampton Email: admin@edwardstrust.org.uk Web: www.edwardstrust.org.uk Edward’s Trust is a West Midlands bereavement charity providing support for bereaved children and young people aged between 4-24 and parents bereaved of their child, whatever the age or circumstance. We have 35 years of experience and provide qualified counselling and holistic support for complex or prolonged grief. We do not set time limits and our service is completely free.
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Elements Support CIC 07398 694 790
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Email: info@elementssupport.com Web: https://elementssupport.com/
Elements is a creative social and emotional mental health support service for children and young people. They work with young people aged 7 years – 18 years old mostly within schools and colleges but also those who live in residential care and foster care. The services they offer include creative 1-to-1 SEMH mentoring and Dynamic group work for students who may be struggling to regulate emotionally.
Every Child Needs a Mentor Limited 0800 644 4881 Email: Hello@everychildneedsamentor.com Web: https://www.everychildneedsamentor.com
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Every Child Needs a Mentor (ECNM) is an award-winning specialist mentor training and recruitment service providing high-quality mentors for schools, academies and MATs. By providing asset-based mentorship, we support organisations in addressing low attendance, persistent disruptive behaviour, attitudes toward learning, and underachievement. We support 8- to 18-year-olds to achieve and flourish in their confidence and well-being. ECNM provides mentoring programmes to help statutory organisations' education and social care meet their targets by improving the well-being, mental health, attainment, self-esteem, and mindsets of the young people they support. There is a charge for the service. F Open: 9 am – 9 pm, Mon to Fri - out of office hours is a text crisis line run by shout Email: familyline@family-action.org.uk Web: https://www.family-action.org.uk/what-we-do/children-families/familyline/ FamilyLine is a free service available to support adult family members on all aspects of family life issues via telephone, text message and email. Whether it’s emotional support or practical advice on any aspect of parenting or broader family issues. Family Action Family Line 0808 802 6666 or text 07537 404 282
Family Action Helping Hands Black Country 07970 994 528 or 07729 046 673
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Open: 9 am – 4 pm, Mon to Fri Email: helpinghandsbc@family-action.org.uk Web: https://www.family-action.org.uk
A Helping Hand to parents and families of children with Autism/ADHD or on a pathway being assessed. They offer workshops, available virtually or face to face, where they explore behaviours of little/young people with additional needs. Their workshops: TIM: Understanding my behaviours as I have different needs; group sessions to discuss, behaviour, sensory needs, coping strategies; and more. Support is in areas such as learning coping techniques, sharing experiences in a safe space, family sensory sessions, and more. You can self-refer or be referred by another agency.
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Family Hubs Open: 9am – 5pm Mon to Fri
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Email: Family_HubsTeam@sandwell.gov.uk Web: https://www.sandwellfamilyhubs.com/
Family Hubs will offer the right help, in the right place, at the right time to support all families in Sandwell with children aged 0 – 19 (or 25 with SEND). Support is also available for families during pregnancy and in baby’s first years including 1:1 low level perinatal mental health support. There is a family hub in every town in Sandwell providing emotional wellbeing support. MoodMaster® is a Cognitive Behaviour Therapy based programme which covers anxiety depression, stress and developing personal strategies. The HENRY programme is for parents and carers of 0–5-year-olds and supports a healthy lifestyle including emotional wellbeing, nutrition, physical activity, screen time, looking after yourself and managing challenging behaviour. The courses can be run in the family hubs, in the community and in schools. There are other sessions available for new parents such as Baby Massage and Baby Clubs giving parent/carers an opportunity to meet other parent/carers in their area.
Health Exchange 0121 663 0007 or 0800 158 3535
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Email: info@healthexchange.org.uk Secure Emails for referral forms: scwcsu.wellbeingteam@nhs.net Web: https://www.healthexchange.org.uk/services/mental-wellbeing/
The mental health and wellbeing service can support you If you are feeling low, suffering from depression, anxiety or stress. We provide support through 1:1 therapy, online support, local activities and group workshops. Individuals meet with a personal psychological wellbeing practitioner. We have a youth psychological service and an online platform for 16-25 year olds, an adult psychological service for 25+ adults, early help triage and group workshops.
Healthy Sandwell 0800 011 4656 or 0121 569 5100
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Email: LS@nhs.net Web: https://www.healthysandwell.co.uk/mental-health-wellbeing/
Healthy Sandwell, a part of Sandwell Council’s Public Health team, offer a one -stop shop for a range of health and wellbeing services for children and adults. At the heart of what we do is our commitment to improve health and the quality of life for all individuals. We aim to empower you to make informed decisions about your health and the health of your loved ones. We offer a range of services through our own team and others within the community, including mental health support, weight management, stop smoking, alcohol and drug support, sexual health services and much more.
Horizon Sexual Assault Referral Centre 0330 223 0099
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Open: 24 hours a day, 7 days a week Our Adult Services will be available from the 1 st of April 2024 to offer free, confidential healthcare and compassionate support to (any gender) adults 18 years and older and young people aged 16 and 17 (where decided to be clinically appropriate) in Sandwell alongside the West Midlands, Staffordshire, Warwickshire, Worcestershire, and Shropshire that have experienced sexual assault including rape in their lifetime.
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Ideal for All – Growing Opportunities 0121 558 5555 (Option 2) E Open: 9 - 5.30pm Mon to Fri. Gardens are open to the public some other times. Address: Salop Drive Market Garden, B68 9AG, Barlow Road Community Garden WS10 9QA, Malthouse Garden, B66 1JE
Email: contactifa@idealforall.co.uk Web: https://www.idealforall.co.uk
Sandwell’s leading social and therapeutic horticultural initiative Growing Opportunities delivering Healthy lifestyle and mental wellbeing support at our accessible 7 acres of gardens. Interventions include accessible therapeutic gardening, cooking, outdoor learning, fun, games, peer support/condition management, coffee mornings, crafts, and holiday / afterschool activities for children, young people and families , ‘wrap - around’ employment, skills, training and ‘in - work’ support adults . Flagship mental wellbeing ‘green care’ service for any age, any ability. Bespoke day-opportunities and green care options available for people using their personal health budget/direct payment or self-funding places .
Ideal for All – Independent Living, Peer Support and Mental Wellbeing Service 0121 558 5555 (Option 1) A Open: 9 - 5.30pm Mon to Fri. Gardens are open to the public some other times.
Email: contactifa@idealforall.co.uk Web: https://www.idealforall.co.uk
You may feel lonely, but you are not alone - ensure your ‘voice’ is hear d, come along with your personal assistant or carer and share your experiences to help others or learn something new and talk to our specialist team about wellbeing support. Delivered at our accessible supported environments built by disabled people for disabled adults such as our Independent Living Centre. Our wide range of services include direct payments / self-directed services for people aged 18+ and dedicated peer support group for adults who receive direct payment and their carers. The service offers a range of support, advice and information on personal budgets and direct payments.
Ideal for All – Inspiring Positive Minds 0121 558 5555 (Option 3) Open: 9 - 5.30pm Mon to Thurs and 9 - 5pm Fri Email: contactifa@idealforall.co.uk Web: https://www.idealforall.co.uk
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Want to improve your wellbeing but don’t know where to start? Learn skills to manage your wellbeing, confidence, stress and anxiety independently and meet new people with shared experiences. Inspiring Positive Minds supports adults 18+ and abilities to explore what’s important for their positive mental wellbeing. Learn 5 ways to wellbeing tools, develop network of friends, access peer support mental wellbeing groups, take part in fun, creative, cooking, gardening, craft, accessible activities. Expand skills for life, get employment/career help and peer support. O pen to all adults including guardians/ carers in safe atmosphere and have men’s and women’s only groups.
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Ideal for All – Wellbeing Mental Health Peer Support Groups and Social Events 0121 558 5555 (Option 4) C T A F Open: 9 - 5.30pm Mon to Thurs and 9 - 5pm Fri
Email: membership@idealforall.co.uk Web: https://www.idealforall.co.uk
Feeling lonely or alone? Free user-led membership, peer support and social events days out for disabled people aged 16+ and their carers (run by disabled people of all ages and abilities). Support your own wellbeing or your loved ones, connect, or volunteer your time. Get specialist disability information, advice and guidance to access self-help, local services and equipment to support your wellbeing. Together they are ‘experts by experience’ and collective ‘voice’ for disabled people, their carer ’ s and loved ones living with mental health and wellbeing. Dedicated youth group is also open to all young people but run by disabled and vulnerable young people.
Inclusion Support 0121 569 2777
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Email: inclusion_support@sandwell.gov.uk Open: 8.30am – 5.30pm Mon -Thurs and 8.30am – 5.00pm Fri
Referrals can only be made from SENDCO’s in educational settings. Inclusion Support includes educational psychologists, advisory teachers for Social Emotional Mental Health, Complex Communication and Autism team and the Preventing Primary Exclusions Team. They mainly work with young people in educational settings to provide advice and guidance to support young people’s emotional health and well -being. Work includes: support following critical incidents, support for young people who are experiencing Emotionally Based School Non-Attendance (EBSNA), training for schools and parents to promote positive mental health, support to help autistic young people to understand and regulate their feelings and emotions and direct work with young people in their settings. Also build capacity in primary schools by developing staff skills to support children who are at risk of permanent exclusion.
Kaleidoscope Sanctuary Hub 0121 289 6111
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Open: 6 pm – 11 pm, Mon to Fri and 12pm – 11 pm Sat to Sun Address: Sandwell Sanctuary Hub, Hope Place, 321 High Street, West Bromwich, B70 8LU Web: https://www.kaleidoscopeplus.org.uk/sanctuary-hub/ This service is for anyone aged 18 years old + who is registered with a doctor in Sandwell and identifies as having primary mental health need. They can support you personally or if you are concerned about a family member or friend. You will be able to speak to a friendly support worker, who will give you a safe space to talk. We will listen, support, offer advice and empower your recovery journey. Counselling support available for people aged 18+, face to face appointments, along with telephone, text and email support. SSPARK Midlands Bereavement Support Group is on site on the first Tuesday of the month. They also offer a support service to carers.
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Kooth Open: The website is 24 hours a day, 7 days a week C T A Counsellors are online 12 pm – 10 pm Mon to Fri and 6 pm – 10 pm Sat to Sun Web: https://www.kooth.com Kooth is a free, safe and anonymous website that offers mental health and wellbeing support to young people and young adults in Sandwell aged 11 to 25. They are staffed by our fully trained and qualified counselling team. Kooth feature self-help tools on the site, including online journaling and mindfulness techniques. They also have a community space on the Kooth magazine and discussion boards where young people can give and receive moderated advice and support from others their age.
Krunch 0121 552 5556
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Open: 9 am – 5:30 pm, Mon to Thurs and 9 am – 1 pm, Fri Address: Sandwell Christian Centre, Langley Crescent, Oldbury, West Midlands, B68 8RE Email: krunch@krunch.org.uk Web: http://krunch.org.uk/ Krunch works with children and young people aged between 9 - 19 years old. They offer 1-to-1 therapeutic mentoring interventions, group workshops on dedicated current issues and alternative education placements for children and young people with SEND. They use a trauma informed, person-centred approach to building relationships with a solution-focussed approach to goal setting in mentoring. Their services are delivered at their premises or out in school/college sites and in the community.
Life in Community CIC Text or Call 07752 659 257
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Open: 11 am-3 pm, Mon, Wed, Fri Address: St Johns Hall, Upper Church Lane, Tipton, D74 9ND Web: https://www.lifeincommunity.org.uk
Support for residents aged 18 plus living in Tipton, who wish to improve their health and well- being. We offer phone/Zoom support, as well as practical help face to face. We provide assistance to individuals with low-level mental health issues, via our listening and counselling service (charged at £10ph). Furthermore, we also deliver exercise sessions and advocacy support for those who feel that they need their voice to be heard.
Memory Assessment Service 0121 612 8219
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Open: 8am to 4pm Mon to Fri Address: 1 st Floor ESH HUB, Jack Judge House, Halesowen Street, Oldbury B69 2AJ Web: https://www.blackcountryhealthcare.nhs.uk/our-services/memory-assessment-service The Memory Assessment Service (MAS) provides screening, assessment diagnosis and treatment for older adults who are experiencing memory difficulties. If an individual is worried about their memory, they will need to visit their GP initially to discuss and rule out any physical cause before referral to them.
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Murray Hall Community Trust 01902 826 306 or 01902 826 308
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Open: 9 am - 5 pm, Mon to Thurs and 9 am – 4:30 pm Fri Email: cts@murrayhall.co.uk and info@murrayhall.co.uk Web: https://www.murrayhall.co.uk
Murray Hall offers a number of different projects to support children and young people in need of support using a range of therapeutic and counselling techniques to offer a bespoke therapeutic service. This is managed by the Creative Therapeutic Service. They offer 1-2-1 and group counselling support in school, online and face to face at their Tipton based centre. Specialisms can include domestic abuse, loss and separation, looked after child, trauma and self-harm. Creative Therapeutic Services also have a number of projects where they support adults with their mental health and wellbeing. They offer 1-2-1 support both face to face at the centre but also offer online and telephone support if clients prefer. In addition to the fully funded projects, they also offer a bespoke paid service to schools and other agencies on request .
Older Adults Therapeutic Service (OATS) 0121 803 2345
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Open: 9am to 5pm Mon to Fri Address: OATS Hub, Blakenall Village Centre, 79 Thames Road, Blakenall, Walsall, WS3 1LZ Email: bchft.oatsreferrals@nhs.net Web: Older Adults Therapeutic Service (OATS) :: Black Country Healthcare NHS Foundation Trust The Older Adults Therapeutic Service (OATS) is provided by Black Country Healthcare Foundation Trust. It provides a wide variety of evidence based therapeutic interventions within community locations for adults with mental health challenges or dementia. For people diagnosed with dementia, the interventions can include information following a diagnosis and facilitation of initial Cognitive Stimulation Therapy (CST). Referrals are accepted from secondary care services within Black Country Healthcare Foundation Trust and from local third-party dementia support services. For people with functional mental health challenges, recovery focused support can be offered through education, skills-based training and facilitation of peer support. Referrals are accepted from secondary care teams within Black Country Healthcare Foundation Trust.
PAGE (Parents, Advocacy, Guidance and Empowerment) 0121 520 8070 or 0121 558 5555 (Option 3)
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Open: 9 – 5.30pm Mon – Thurs; 9 – 5pm Fridays. Email: sandwelladvocacy@btconnect.com
Partnership with Sandwell Advocacy as Communities in Sync empowering Parents aged 18+ with Learning Disabilities to thrive. Providing wellbeing, independent living support and advocacy for parents subject to or at risk of interventions from early help; child in need plans, child protection plans or Section 47 enquiry. Practical ‘hands on’ outreach/ self-help ensuring parents with learning difficulties are equipped with skills, knowledge, confidence to live as independently as possible and wellbeing/ mental health are resilient. Co-produced to also work alongside local services e.g., Family Hubs, Sandwell Children’s Trust and parenting support focusing on parent’s independent living skills.
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POhWER 0300 456 2370 or text ‘pohwer’ with your name and number to 81025
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Open: 8 am – 6 pm, Mon to Fri except bank holidays Email: pohwer@pohwer.net Web: https://www.pohwer.net/sandwell
POhWER provides information, advice, support and advocacy to adults who experience disability, vulnerability, distress and social exclusion. Services in Sandwell include NHS complaints advocacy, Independent Mental Capacity Advocacy (IMCA), including Deprivation of Liberty Safeguards (DoLS), Relevant Person's Paid Representative (RPPR), Independent Mental Health Advocacy (IMHA) including an issue-based advocacy service for informal inpatients of Sandwell (Hallam St) Hospital via drop ins and Care Act Advocacy. All POhWER’s services are free, independent and confidential.
Reflexions (Mental Health Support Teams) 0121 612 6620
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Open: 9 am – 5 pm, Mon to Fri Email: bchft.reflexions@nhs.net
The Mental Health Support Team (MHST) for some schools (Reflexions) is an early identification and intervention service which provides mental health support in educational settings to children and young people who are of an appropriate age to attend reception through to Year 13. Reflexions has three core functions: to deliver evidence-based interventions for mild-to- moderate mental health issues such as low mood and anxiety; support each school or college to introduce or develop whole school or college approach; give timely advice to school and college staff and liaise with external specialist service to help children and young people to get the right support and stay in education. The service also supports parents and carers to manage their children’s mental health as well as with teaching staff within the education settings. Referrals can be received from a professional, parent or child themselves however the Senior Mental Health Lead for the school in which they attend must be aware.
Relate 0121 643 1638
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Open: 5 pm – 8 pm Tues, 12 pm - 5pm Wed Address: Old Municipal Buildings, Freeth Street, Oldbury, B69 2AB Email: info@relatebirmingham.co.uk Web: http://www.relate.org.uk/ Counselling service Web: https://sandwellearlyhelp.info/service/727
Relationship counselling, children and young people’s counselling, family counselling, sex therapy. They provide relationship counselling to couples, individuals and families and counselling for children and young people. They have a set cost for assessment and a sliding scale for ongoing sessions, based on your ability to pay. Free or reduced fees may be available for some services. If payments are issue, please let the booking team know when you enquire. The Children and Young People’s counselling servi ce is called Time for You and is for children and young people ages 7 – 18 years old. Sessions in Sandwell area are available through webcam or phone or face to face at our Sandwell venue or Birmingham offices. Other languages spoken by us are Punjabi, Hindi, and Urdu.
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