Thank you to all the local services that have contributed to creating this directory
1
Contents Page
A letter is added onto the content page for each service
C = (Child) Service up to the age of 18
A = (Adult) Service from the age of 18
T = (Transition) A service that crosses over the 18 th Birthday
F = (Families) Service for parents, carers and / or families
E = (Everyone) This service is for any age
If you are reading this on a computer/tablet, you can press ctrl and click on the blue writing to link to that service in the directory
Crisis Support
➢ Local
CAMHS Crisis Team
pg. 10
Up to 18 , already with CAMHS.
C
Sandwell Crisis Resolution and Home Treatment Team 18 to 65 years , experiencing a severe mental health crisis A
pg. 10
➢ National
Child Line
pg. 10
Up to 19 , 24/7 telephone support
C T A
Samaritans
pg. 10
All ages , 24/7 telephone support
E
Local Support
4 Community Trust
pg. 11
Children , therapy and parent support
C F
Admiral Nurse Team
pg.11
Adults, Nurses for people with dementia and their families
A
All Age Eating Disorder Service 5+ children and adults , eating disorders
pg. 11
C T A
Aquarius Gambling Support
pg. 12
16+ , support for either their own or the gambling of a family member, partner, or friend
C T A F
Ask Marc
pg.12
Men , victims of violence
A
2
Autism West Midlands
pg. 12
Families of children with Autism and adults, support
F
BCHFT 18-25 Service
pg. 12
18- to 25-year-olds , mental health support needs
A
‘ Beat It ’ Percussion – Sound Bath and Mental Wellbeing
pg. 13
All, information and support for visually impaired people
E
Black Country Support After Suicide All ages , bereavement from suicide support
pg. 13
E
Black Country Women’s Aid
pg. 13
Women and children , victims of domestic abuse and sexual violence
C A
BoxClever
pg. 13
Up to 18 years , therapeutic services using non-contact boxing to engage children
C
Brook
pg. 14
Up to 25 , sexual health education
C T A
Brotherhood
pg. 14
10- to 19-year-old black boys , mentoring, activities C T A
CAMHS Crisis Interventional and Home Treatment Team (CIHTT)
pg. 14
Up to 18, known to CAMHS, crisis support
C
Child and Adolescent Mental Health Service (CAMHS) Up to 18 , complex emotional and mental health problems. C
pg. 15
Children that We Care For & Care Experienced Young People – Mental Health &
Wellbeing Service
pg. 15
5- to 25-year-olds , in the care system or a care leaver
C T A
Communities in Sync
pg. 15
Adults, navigator service and emotional wellbeing support
A
Communities in Sync : Sandwell Talking Therapies Plus
pg. 15
Adults, free counselling service
A
Communities in Sync : WDH Sandwell (Wider Determinants of Health Sandwell)
pg. 16
Adults, navigator service and emotional wellbeing support
A
Cranstoun Sandwell
pg. 16
Adults , drug and alcohol support
A
Criminal Justice Mental Health Team
pg. 16
17+ Known to criminal justice services
C T A
Crossroads Accelerated Response Service (CARS)
pg. 17
Adults, telephone support for those who have recently left the hospital A
Crossroads Carers Assistance Line
pg. 17
Adults, telephone support for carers
F
3
Crossroads Carers Wellbeing & Dementia Service
pg. 17
Adults, support for carers
F
Crossroads Caring for Carers – LGBTQ+ Support Service
pg. 18
50+, support for carers from the LGBTQ+ community
A
Cruse Bereavement Support Sandwell
pg. 18
Adults , bereavement support
A
DECCA (Drug Education, Counselling and Confidential Advice)
pg. 18
Up to 18 , drug and alcohol support
C
Dorothy Parkes Centre – Rainbow Health and Wellness
pg. 18
Adults , support for the Sandwell LGBTQ+ community
A
Early Help Partnership
pg. 19
Children, young people and professional’s , resources and services
C T A
Early Intervention in Psychosis / Early Access Service
pg. 19
14 to 35 years , first episode of possible psychosis
C T A
Edwards Trust
pg.19
4- to 24-year-old , who are bereaved, and parents bereaved of their child C F
Elements Support CIC 7 to 18 years , mentoring
pg. 20
C
Every Child Needs a Mentor Limited
pg. 20
8 to 18 years , mentoring
C
Family Action Family Line
pg. 21
Adult family members , telephone support
F
Family Action Helping Hands Black Country Parents and Families of children with Autism , support
pg.21
F
Family Hubs
pg. 21
Families, wellbeing support in community spaces
F
Family Hub Peer Support Services
pg. 21
Families, wellbeing support delivered by their partners
F
Health Exchange
pg. 22
16 to 25 years and 25+ adults , online and face to face therapy
C T A
Healthy Sandwell
pg. 22
All age, information advice and services
E
Horizon Sexual Assault Referral Centre 16 years old - Adults, Sexual assault support
pg. 23
C T A
Ideal For All – Growing Opportunities
pg. 23
Children, young adults, families and carers, therapeutic garden E
Ideal For All – Independent Living, Peer Support and Wellbeing Service
pg. 23
Disabled adults , wellbeing support
A
4
Ideal For All - Inspiring Positive Minds
pg. 24
Adults, positive wellbeing activities
A
Ideal For All – Wellbeing, Mental Health, Peer Support Groups and Social Events pg. 24
Disabled people,16+ and their carer’s , wellbeing support
C T A F
Inclusion Support
pg. 24
Children, inhouse school service for additional needs
C
Kaleidoscope: Carers Wellbeing – Allies in Adult Mental Health
pg. 25
Adults , coffee and chat, Carers
A
Kaleidoscope Sanctuary Hub Adults , support and counselling, Carers
pg. 25
A F
Kooth
pg. 25
11 to 25 years , online support and counselling
C T A
Krunch
pg. 25
9 to 19 years , mentoring including SEND. *Charges apply. Prices available upon request
C T A
Life in Community CIC Adults in Tipton , support
pg. 26
A
Memory Assessment Service
pg. 26
Older adults , memory difficulties
A
Millennium Centre, Friar Park - LGBTQ+ Peer Network
pg. 26
Adults , weekly support network for the LGBTQ+ community living in Friar Park and Sandwell A
Murray Hall Community Trust
pg. 27
Up to 18 , counselling and therapy. Adults 1-1 and telephone/ online
E
NHS West Midlands Gambling Harms Service
pg. 27
18+ , support for either their own or the gambling of a family member, partner, or friend A F
Oldbury United
pg. 27
12-25 years , using sport to engage those who are from Black, Black British, African or Caribbean
communities
C T A
Older Adults Therapeutic Service (OATS)
pg. 28
Older adults, therapy including Dementia patients
A
Omega Chatterbox
pg. 28
Adults, telephone befriending for isolated bereaved and carers
A
PAGE (Parents Advocacy, Guidance and Empowerment)
pg. 28
Parents with a learning disability , advocacy and living skills
F
POhWER
pg. 29
Adults , advocacy
A
5
Proud Baggies
pg. 29
All , LGBTQ+, their families and allies through football training sessions
E
Reflexions
pg. 29
4 to 19 years , school-based support and therapy
C T A
Relate
pg. 29
Couples, adults and families ; relationship counselling
A F
Sandwell Advocacy 5 to 18 years , advocacy
pg. 30
C
Sandwell African Caribbean Mental Health Foundation 11 to 25 years or adults of people of African and Caribbean descent
pg. 30
C T A
Sandwell Deaf Community Association (SDCA)
pg.30
Deaf people , support
A
Sandwell School Nursing Service
pg.31
5-19 years , in school nursing service
C T A
Sandwell Talking Therapies
pg. 31
16+ including adults ; stress, anxiety, low mood and depression
C T A
Sandwell Visually impaired – SEE (Support, Empowerment & Experience) pg. 31 Adults ; advocacy, information and group support for people with sight loss A
SEND IASS
pg. 31
Up to 25 years ; advice and support for people with SEN needs and disabilities
C A F
Single Point of Access (SPA)
pg. 32
Up to 18 , access route for children’s mental health services C
Single Point of Access for Community Offer
pg. 32
Adults, navigator service and wellbeing support
A
Single Point of Referral (SPOR)
pg. 32
18 to 65 years , access route for adult ’ s mental health services
A
SinglePoint Plus Family Hub Oldbury
pg. 32
Families in Oldbury and nearby , support and counselling F
Smokefree Sandwell
pg. 33
16 years and over , support with quitting smoking
T A
Specialist Perinatal Mental Health Community Service Women before and after baby is born , with mental health difficulties
pg. 33
A
Team Talk (The Albion Foundation)
pg. 33
Adult males , includes football and wellbeing support
A
The Kaleidoscope Plus Group Providing Primary Mental Health
pg. 34
Children aged 5-17 , 1-to-1 and groups
C
The Recovery College
pg. 34
18 years - adults , educational programmes for well-being
A
6
The SHIP Programme
pg. 34
Adults, mental health support and physical wellbeing
A
The Wellbeing Crew
pg. 34
Children , School based interventions
C
The West Midlands Regional Children and Young People Sexual Assault Service pg. 35 Children , 24/7 support after sexual assault C
Tough Enough To Care
pg. 35
Adults , dedicated male and women support groups
A
West Midlands Violence Reduction Partnership
pg. 35
Children and young adults up to 25 , emotional support to reduce crime
C T A
Wolverhampton LGBT+ (WLGBT+)
pg. 35
Adults, counselling and social activities for LGBT+ community A
7
National Support
ADDISS
pg. 36
All ages, website resources for ADHD
E
Alzheimer ’ s Society
pg. 36
Adults, with dementia
A
Anxiety UK
pg. 36
All ages , anxiety support
E
Beat
pg. 36
All ages , eating disorder support
E
Child Bereavement UK
pg. 36
All ages , support when a child grieves or has died
E
Counselling Directory
pg. 37
All ages, directory to find a therapist
E
Family Lives
pg. 37
All ages , family support
E
Hearing Voices Network
pg. 37
All ages , Website resources if you are hearing voices
E
Kidscape
pg. 37
Parents and carers of bullied children
F
Mental Health Foundation
pg. 37
Website resources
E
Mind
pg. 38
All ages , website resources and support
E
MindEd
pg. 38
Adult information , for children and young people’s mental health A
Mind Side by Side
pg. 38
Adults , 24/7 online community
A
MoodGym pg. 38 16+ years including adults , online self-help programme for depression and anxiety C T A
National Bullying Helpline
pg. 38
All ages , bullying support
E
NHS Mental Health Services All ages , 24/7 telephone support
pg. 39
E
No Panic (under 18s)
pg. 39
Up to 18 , support with anxiety conditions e.g. OCD, panic attacks or phobia C
No Panic (over 18s)
pg. 39
Adults and their carers , support with anxiety conditions
A F
NSPCC Building Connections
pg. 39
Up to 19 , loneliness befrienders
C T A
8
OCD Action
pg. 40
All ages , website resources and online forum for OCD
E
Papyrus and HopeLine
pg. 40
Up to 35 years and feeling suicidal, or your children feel suicidal; support and hotline A F
Rethink Mental Illness All ages , website resources
pg. 40
E
SANEline
pg. 40
16+ years including adults , out-of-hours telephone support
C T A
Shout
pg. 41
All ages , 24/7 telephone support
E
Survivors of Bereavement by Suicide
pg. 41
Adults , bereavement support
A
The Girl with the Curly Hair Project
pg. 41
All ages , who have autism and the people around them E
The Mix
pg. 41
Under 25 years , support
C T A
The National Autistic Society All ages , website resources and forum
pg. 41
E
Voice Collective
pg. 42
Children , who see a nd hear things that aren’t there
C
Winston’s Wish
pg. 42
Children and parents , bereavement support
C F
YoungMinds and YoungMinds Parent Helpline Up to 25 years and their parents , telephone support
pg. 42
C T A
Apps
All apps available on Android and iOS.
7 Cups
pg. 43
13+ years , App 1-1 chat
C A
Calm Harm
pg. 43
13+ years, app to manage self-harm
C A
Everyday Mental Health by Wysa
pg. 43
Secondary School Age , App, AI chatbot who will listen to what is bothering you
C
Headspace: Meditation and Mindfulness Made Simple App Any age , App, guided meditation and resources 14-day free trial
pg. 44
E
Stay Alive Suicide Prevention pg. 44 Any age , App, suicide prevention resource for those at risk of suicide and those worried E
9
Crisis support
Local Crisis Support CAMHS Crisis Team 0121 612 6620
C
Open: 8 am – 8 pm Web: www.blackcountrychildrens.nhs.uk/camhs/help-for-my-child/urgent-help/urgent- mental-health-help If the emergency is related to a young person’s mental health who is usually already known to CAMHS, aged up to 18, you can contact the CAMHS Crisis Team on the above number during our opening times. Sandwell Crisis Resolution and Home Treatment Team 0121 543 4100 A Open: 24 hours a day, 7 days a week Web: www.blackcountryhealthcare.nhs.uk/our-services/crisis-resolution-and-home- treatment-team Our service is for adults aged 18 – 65 years old going through a severe mental health crisis as an alternative to hospital admission. We offer a flexible patient centred service and aim to treat individuals with minimum disruption to their lives. To access our service, you need to be referred by your GP or your mental health team. Our team consists of Consultant Psychiatrists, Community Psychiatric Nurses (CPN), Psychologists, Support Time Recovery Worker (STR), administrative staff, and Occupational Therapists (OT). Our team will take into account your cultural needs whilst caring for you.
National Crisis Support Child Line 0800 1111 Open: 24 hours a day, 7 days a week Web: www.childline.org.uk
C T A
Available for anyone under 19 years old. The number is free to call. Help and advice about a wide range of issues, talk to a 1-to-1 counsellor online through your free account in chat, email or post on the message boards. Help is also accessible in BSL.
Samaritans 116 123
E
Open: 24 hours a day, 7 days a week Address: Freepost Samaritans letters
Email: jo@samaritans.org Web: www.samaritans.org/
Call, email and write a letter for free (no postage required!). There is also a free Samaritans self-help app. We provide confidential emotional support for people who are experiencing feelings of distress, despair or have suicidal thoughts. This is for any age.
10
Local support
4 Community Trust 0121 752 5659
C F Address: 63A Crosswells Road, Oldbury, B68 8HH and Wiltshire Way, West Bromwich, B71 1JU Email: enquiries@4communitytrust.co.uk Web: : www.4communitytrust.co.uk 4CT Emotional Health & Well-being service works alongside schools and the community of Sandwell offering wellbeing programmes to help improve and understand emotional and physical health of children. We have and work with trained therapists offering Lego Therapy, Creative Meditation, Yoga Therapy, Art Therapy, and Music Therapy and we also are offering courses to parents on some of the more difficult aspects of parenting in regard to their child's emotional wellbeing. Our therapy aims to help heighten the children's emotional awareness, widen their emotional vocabulary and most importantly develop healthy coping mechanisms when dealing with emotions.
Our services this year will be extended to also focus on children with SEND or children who are homeschooled or on limited time schedules.
For our funded provision, the age range is 4-11 years old, where we work in primary school.
Private provision age range is primary school and high school aged.
Admiral Nurse Team 01902 442422
A
Open: 8am - 4pm Mon to Fri Address: Brooklands Parade Health Centre, Brooklands Parade, Wolverhampton, WV12ND Email: Bchft.admiralnursereferrals@nhs.net Web: https://staffzone.blackcountryhealthcare.nhs.uk/our-services/admiral-nurse-team This is a specialist dementia support service provided by Black Country Healthcare Foundation Trust. Admiral Nurses work alongside people with dementia, their families and carers. We give 1-to-1 support, expert guidance and practical solutions people need and that can be hard to find elsewhere. The specific of our role varies but focuses on case management, dealing with complexity, partnership, working and offering support at critical points in a family’s experience of dementia. Our service accepts referrals from the health and social care services.
All Age Eating Disorder Service 0121 612 8301
C T A
Open: 9am - 5pm, Mon to Fri Web: www.blackcountryhealthcare.nhs.uk/our-services/eating-disorder-service The All Age Eating Disorder service sees people over the age of 5 years old who have an eating disorder such as anorexia nervosa, bulimia nervosa or binge eating disorder. Providing care and treatment to those who have avoidant restrictive food intake disorder and are the highest risk levels. We are a full multi-disciplinary team and aim to guide people through recovery from their eating disorder and build a meaningful life. The outreach element works to provide intensive support to their really sick patients to manage risks and hope to prevent specialist eating disorder hospital admission. We deliver evidence-based treatments delivered 1-to-1 or through groups and work with other internal and external services to ensure all needs are met.
11
Aquarius Gambling Support 0300 456 4293
C T A F
Email: gambling@aquarius.org.uk Web: https://aquarius.org.uk/our-services/adult-services/gambling/
Aquarius support people aged 16 years and over affected by gambling, either their own or the gambling of a family member, partner, or friend through 1-to-1 and group support sessions. As a GamCare partner in the Midlands, we provide support, information, and advice to anyone suffering with a gambling problem, as well as to family members and friends affected by someone else’s gambling. Individuals can self-refer to this service or be referred by a professional.
Ask Marc 0121 289 6402
A Address: 1st Floor Lanchard House, Victoria Street, West Bromwich, B70 8HY
Email: info@askmarc.org.uk Web: https://askmarc.org.uk/
Ask Marc (Male Abuse Referral Centre) is a project to support men affected by domestic abuse, stalking, and rape and sexual violence. We offer independent, confidential advice and support to help men be safer, make choices, and move forward with their lives.
Autism West Midlands Helpline: 0121 450 7582
F
Open: 9 am – 5 pm, Mon to Fri Email: info@autismwestmidlands.org.uk Web: www.autismwestmidlands.org.uk/
We are the leading charity in the West Midlands for Autistic adults, children, young people and those who love and care for them. Our passionate, expert staff and volunteers work across a range of age groups and abilities. We also offer the following across the Black Country: Stay and Plays, support groups for autistic adults, Autism Confident program, and Rising to the Challenge.
BCHFT 18-25 Service Scott Hathersmith - 07976 849482
A
Open: 9am - 5pm Mon to Fri excluding bank holidays. Address: Black Country Healthcare NHS Foundation Trust, Wolverhampton Civic Centre, St Peter’s Square, Wolverhampton, WV1 1SH Email: scotthathersmith@nhs.net BCHFT 18-25 Service is a new service across the Black Country which has been co-produced with young people (between 18-25 years ) and this provision will ‘wrap around’ services already offered within healthcare, social care and the voluntary sector. The model includes pathways to assist transitions between CAMHS and AMHS (Child and Adult Mental Health Services), enhanced provision for young adults connected with youth justice, those seeking asylum & refugees and/or also care experienced situations. Our service will offer wellbeing enhancing community resources for young people and the significant people in their lives who offer their main support.
12
‘ Beat It ’ Percussion – Sound Bath and Mental Wellbeing Office: 0121 525 4810 or Sue: 07519 780 363
E
Open: 9:30 am – 1 pm, Mon to Thurs Email: info@sandwellvisuallyimpaired.org.uk or susan.b@sandwellvisuallyimpaired.org.uk Web: https://www.beatitpercussion.co.uk/ Sandwell Visually Impaired is managed and run by blind and visually impaired (VI) people. We give information and support to anyone in Sandwell with an interest in visual impairment. Our services enable VI people to be as independent as possible and help overcome the challenges of sight loss. We make sure that the needs and concerns of VI people in Sandwell are embedded in local service planning and delivery. Beat it percussion provides the opportunity to enjoy being immersed in beautiful sounds. Beat It Pe rcussion’s sound relaxation sessions offer you an unusual and effective way to experience deep relaxation, ideal for anyone who is busy, feeling stressed or tired. Black Country Support After Suicide 0800 008 6516 E Open: 10 am – 6 pm, Mon to Fri and evening appointments can be pre-arranged Saturday & Sunday, appointments can be pre-arranged Email: blackcountrysupportaftersuicide@rethink.org Web: www.rethink.org/help-in-your-area/services/community-support/black-country- support-after-suicide/ We provide support for next of kin and close family members who are bereaved by suicide in the Black Country who are of any age. Our team have experience in working with bereavement and they are from a range of backgrounds. A translator or interpreter is available if requested. You can self-refer or refer someone else to our service via the website or email.
Black Country Women ’ s Aid 24-hour helpline: 0121 552 6448 Text or WhatsApp: 07384466181
C A
Open: 9 am – 5 pm, Mon to Fri Text/WhatsApp: 9 am – 9 pm, Mon to Fri Address: Black Country Women’s Aid, Landchard House, West Bromwich, B70 8HY Email: info@blackcountrywomensaid.co.uk Independent Domestic Violence Advice (IDVA) Email: IDVA@blackcountrywomensaid.co.uk Web: https://blackcountrywomensaid.co.uk/ Black Country Women’s Aid (BCWA) is a specialist charity which has supported survivors of abuse and exploitation in the West Midlands for nearly 40 years. We offer domestic abuse community support and refuge and offer a range of other services supporting survivors of rape and sexual violence, stalking, and modern-day slavery. Our Ask Marc project offers specific support to men. To find out more or access help, please contact us directly. We believe that no- one should have to live in fear of violence and abuse. We listen, we support, we care.
BoxClever 07801 930834
C
Web: www.facebook.com/people/BoxClever-Mentoring/61560483335555/ & www.instagram.com/boxclevercj/
BoxClever Mentoring provides therapeutic services in/for education settings using non-contact boxing to engage young people with a social, emotional and mental health need. We work with primary and secondary aged children during our school-day sessions and young people up to
13
the age of 18 during certain community sessions. We also provide boxing sessions to young people with special educational needs.
BoxClever aims to enhance every young person’s wellbeing that we support to help them go on to achieve their full potential, both inside and outside of school. We also deliver community sessions to targeted groups, using boxing as a tool to improve the physical, social, emotional, mental health and wellbeing of each young person we work with.
Brook Web: www.brook.org.uk/outreach-and-education/sandwell/ C T A Free and confidential sexual health service for young people under the age of 25, we provide advice, condoms and relationship counselling, we signpost to STI testing and contraception. We provide a 1-to-1 service to referred young people who will benefit from our education and well- being sessions. Sessions can also be run within schools. We offer free professional training and attend public health events to reach and support young people.
Brotherhood 0121 530 8451
C T A
Open: 9 am – 7 pm, Mon to Fri Email: brotherhood@poweredbycan.org Web: www.poweredbycan.org/
Brotherhood is a dedicated community to supporting young black males in Sandwell between the ages of 10-19 years old. We provide bespoke 1-1 and group mentoring for young people both within and outside the school environment. We also offer extra curriculum evening sessions in West Bromwich, Wednesbury, Smethwick and Oldbury locations. These include facilitating activities to support our young people with developing their commitment, challenge, control and confidence to help build resilience, supporting emotional wellbeing and prepare them for the next stages of their lives. CAMHS Crisis Interventional and Home Treatment Team (CIHTT) 07816 075 218 C Open: 8 am – 8 pm, 7 days a week, 365 days a year Web: www.blackcountryhealthcare.nhs.uk/our-services/camhs-crisis-interventional-and- home-treatment-team-cihtt The Crisis Intervention & Home Treatment Team is for young people already known to CAMHS. We aim to provide a timely service, enabling us to respond both quickly and intensively to children, young people and their families and/or carers. Our service is for children and young people up to age 18 in Sandwell and Wolverhampton. We offer specialist services to those children and young people whose mental health is having an impact on their daily functioning (usually due to risk and / or severity of mental illness) and who require urgent intervention. The overall aim of the team is to reduce the frequency of admissions into a Child and Adolescent Inpatient Unit, keeping children and young people at home with their families, where they can receive a specialist intensive CAMHS support.
14
Child and Adolescent Mental Health Service (CAMHS) 0121 612 6620 Open: 9 am – 5 pm, Mon to Fri
C
Web: www.blackcountrychildrens.nhs.uk/camhs/ CAMHS work with all children up to 18 years old with complex, severe or enduring emotional and mental health problems who are registered with a local GP. To access our services, you must be referred by a professional, for example school staff, social worker, or health professionals through to SPA (Single Point of Access). Children that We Care For & Care Experienced Young People – Mental Health & Wellbeing Service Open: 9 am – 5 pm, Mon to Fri with flexibility to meet needs of children and young people Email: SandwellCIC_MHWB@barnardos.org.uk C T A Web: www.barnardos.org.uk/get-support/services/sandwell-children-care-support-care- leavers This is a service to support the emotional wellbeing of children and young people in care and care leavers aged 5-25 years. There are 3 pathways; 8-session support for children and young people entering into the care system, 4 – 6-month support for children, young people and carers who have experienced 2 or more unplanned moves and 6-month support for young people aged 16-25 leaving care. The referral pathway is directly from social workers and service managers at Sandwell Children’s Trust.
Communities in Sync Email: info@communitiesinsync.info
A
Web: https://communitiesinsync.info/ A dynamic partnership of quality health, social care and well-being providers working together to improve the quality of life and the well-being of local adults, especially those most in need, by providing high quality, responsive services and initiatives. Communities in Sync (CIS) is a collaboration of many local grassroots and user-led services throughout Sandwell, who are delivering wellbeing support through a range of services and interventions including: Parents Advocacy, Guidance, and Empowerment (PAGE), WDH Sandwell (Wider determinants of health) and Talking Therapies Plus.
Communities in Sync: Sandwell Talking Therapies Plus 07717 680 965
A
Open: 9 am – 5 pm, Mon to Fri except bank holiday Email: www.communitiesinsync.info/our-services/ttplus Web: https://communitiesinsync.info/
Sandwell Talking Therapies Plus is a free and confidential counselling service for individuals 18 and older who reside in Sandwell. We provide support for mental health challenges like anxiety, stress, depression and bereavement. Our therapists are kind and understanding, and we never judge you. We help you in the way that works best for you either by phone, video, email and face-to-face in a community location you are comfortable with. We do this by taking a flexible, creative and culturally appropriate approach to delivering Talking Therapies, for example, providing access to therapists with a range of language skills and matching service users to therapists with the same background. You can self-refer, or you can ask your GP, health professional, or community organisation to refer you via their website.
15
We will call you back on the number you give. You can also contact our Single Point of Access using the details above.
Our Talking Therapies Plus service aims to support people aged 18+ from underserved communities in Sandwell which may include Black, Asian and minority ethnic groups; refugees and migrants; LGBTQ+ people; older adults; and men.
Funded until the end of September 2025.
Communities in Sync: WDH Sandwell (Wider Determinants of Health Sandwell) Web: https://communitiesinsync.info/our-services/wdh/ A WDH Sandwell (Wider Determinants of Health Sandwell) is an initiative that addresses a range of social, environmental, and economic factors impacting the health and well-being of the local population. These factors, known as the wider determinants of health, directly influence both physical and mental health outcomes. WDH Sandwell offers a range of support, services and activities, which aims to improve the overall well-being of residents by tackling the underlying issues that affect their health. Delivered by 15 Sandwell community partners, and in partnership with the Black Country Healthcare NHS Foundation Trust (BCHFT), by addressing these wider determinants, the initiative seeks to create a healthier, more resilient community. For all Sandwell residents 18+, with targeted support for Black, Asian and minority ethnic groups, Central and Eastern European (CEE) nationals, Refugees and Migrants, people who have disabilities and/or long-term conditions, women over 50, and people living in areas of high deprivation.
Funded until the end of September 2025
Cranstoun Sandwell 0121 553 1333
A
Open: 9 am – 5 pm, Mon to Fri except bank holiday Address: Cranstoun Sandwell, Alberta Building, 128b Oldbury Road, Smethwick, B66 1JE Email: sandwellreferrals@cranstoun.org.uk Web: https://cranstoun.org/help-and-advice/alcohol-other-drugs/sandwell/ Cranstoun Sandwell provide free and confidential advice and support to adults who would like to talk about alcohol or drugs. We use a person-centred and flexible approach to help you, your family and friends to make positive changes including emotional wellbeing and mental health. You will have access to information and advice, assessments, drug and alcohol detoxification, family information and support, 1-to-1 sessions, group sessions and programmes, health MOTs, recovery focused treatment, needle exchange, prescribing services and recovery champions. You can self-refer via the referral form on our website, or a professional can refer you.
Criminal Justice Mental Health Team Open: 9 am – 5 pm, Mon to Fri except bank holidays
C T A
Email: bchft.crimjustice@nhs.net Web: www.blackcountryhealthcare.nhs.uk/our-services/criminal-justice-mental-health- liaison-team Our Team comprises of qualified nursing staff, experienced and trained in a variety of assessment and treatment options, who can provide ongoing support and treatment for
16
individuals with mental health concerns and difficulties. Referrals all via email need to have had contact with the criminal justice system in the last 3 months, be living within the Black Country area with a Black Country registered GP, be over 18 years old and have a diagnosed or suspected mental health concern. Support and treatment offered is tailored to the needs of the individual to promote recovery and reduce re-offending. We work with numerous agencies such as probation, police, GP, VSCE and other healthcare providers. They assist with Multi-Agency Public Protection Arrangements (MAPPA); Multi Agency Case Conference (MACC); Approved Premises (AP); Integrated Offender Management (IOM); support secondary care health pathways and act as secure service locality supervisors for individuals in intensive support facilities across the country. We will signpost if crisis or urgent care management is needed.
Crossroads Accelerated Response Service (CARS) 0121 803 6830 Open: 8.30am – 4.30pm, Mon to Thurs and 8.30am – 4pm Fri Email: CAL@Crossroads-caringforcarers.org
A
Web: www.crossroads-caringforcarers.org/crossroads-accelerated-response-service This service provides the same high-quality services that our well-established Carers Assistance Line can, with additional features for cared for individuals or those who have recently been discharged from hospital. Free to access, our service is open to all adults who are unpaid carers or have assessed care needs aged 18+ living in Sandwell. CARS can help you to manage your life and retain your independence with support including - prescription collection and shopping tasks, IT support and help with online bill payments, arranging and accompanying people to GP or hospital appointments, arranging in-home training on equipment use via our in- house trainer, suppling Winter Warm Packs to carers and cared-for individuals and much more.
Crossroads Carers Assistance Line 0121 803 6830
F
Open: 8.30am - 4.30pm Mon to Thurs and 8.30am - 4pm Fri Email: CAL@crossroads-caringforcarers.org Web: www.crossroads-caringforcarers.org/care-at-home/carers-assistance-line This free service provides advice and practical support for unpaid adult carers in Sandwell and the Black Country. Our team offer confidential one-to-one information and guidance over the phone or face-to-face. Includes: wellbeing support, signposting to specialist services, support to access benefits, care packages, equipment, etc, as well as regular carer support groups. You can self-refer or refer someone else to our service via the website or email.
Crossroads Carers Wellbeing & Dementia Service 0121 553 6483 Open: 8.30am – 4.30pm, Mon to Thurs and 8.30am – 4pm Fri Email: info@crossroads-caringforcarers.org Web: www.crossroads-caringforcarers.org/carers-wellbeing-service
F
Our free service aims to help improve the overall health and wellbeing of unpaid adult carers living in Sandwell and surrounding areas. The team help unpaid carers to maintain or regain a sense of self, quite often lost as caring duties are prioritised, by offering pathways to making friends and rediscovering skills, whilst developing confidence in their caring abilities. Dementia awareness sessions are also available to carers of someone living with dementia. You can self- refer or refer someone else to our service via the website or email.
17
Crossroads Caring for Carers – LGBTQ+ Support Service 0121 553 6483
A
Open: 8.30am – 4.30pm, Mon to Thurs and 8.30am – 4pm Fri Email: info@crossroads-caringforcarers.org Web: www.crossroads-caringforcarers.org/
The Crossroads LGBTQ+ Support Service aims to deliver mental and physical health support and activities to carers aged 50+ from LGBTQ+ community and expand delivery to all 6 towns of Sandwell. The project actively encouraging community befriending/ building relationships/ peer to peer mentoring with access to the Crossroads LGBTQ+ WhatsApp group. Co-production activities through the LGBTQ+ Carer Forum with our unpaid carers who will also help design/reinvent the activity and interest-based projects, including group-based sessions e.g. walking groups.
Cruse Bereavement Support Sandwell General enquiries automated answering service: 0121 558 1798
A
Cruse Helpline listening support: 0808 808 1677 Open: Mon to Fri Email: sandwell@cruse.org.uk Web: www.cruse.org.uk/get-support/supporting-children-and-young-people/ and www.hopeagain.org.uk
Hope Again is the youth website of Cruse Bereavement Support for young people. We offer support and advice solely online to children and young people who have lost loved ones.
DECCA 0121 569 2201 or 07500 785 889 or text 07781 472 746 Email: Decca_Team@sandwellchildrenstrust.org Web: www.ourguideto.co.uk/
C
Decca (Drug Education, Counselling and Confidential Advice) offers 1-to-1 counselling, and other services are available for drug and substance misuse for young people up to 18. Our counselling approach is tailored to each individual and you can access this by a self-referral or by being referred by a professional.
Dorothy Parkes Centre – Rainbow Health and Wellness 0121 558 2998 A Address: Dorothy Parkes Centre, Church Road, Smethwick, West Midlands, B67 6EH Email: projects@dorothyparkes.org Web: www.dorothyparkes.org/rainbow-health-wellness The Rainbow Health & Wellness project aims to improve the physical and mental health and wellbeing of the Sandwell LGBTQ+ community by support, social connections, and mental health awareness. The project also aims to create a community-led initiative to address specific health challenges, reduce social isolation, and empower participants to access essential services.
This project offers free yoga for adults aged 18+ and art sessions for adults aged 50+ from the LGBTQ+ community living in Sandwell each month.
Yoga Classes will take place on the 1st Tuesday of the month from 7pm to 8pm and will be led by a trained Yoga instructor. The monthly art classes will take place on the 2nd Thursday of each month, 10.30am to 12.30pm.
18
Early Help Partnership 07587 136072 / 0121 525 1127
C T A
Email: earlyhelp@scvo.info Web: https://sandwellearlyhelp.info
The Partnership is a network of cross sector agencies/organisations which work with, and support children, young people and families across Sandwell. The aim of the Partnership is to ensure that families, communities, universal and targeted services will all work together more effectively and efficiently, to offer the right support, in the right place, at the right time. We are facilitated by SCVO. www.sandwellearlyhelp.info has been developed for all staff and volunteers working with children, young people and families across Sandwell, whether in a school, charity, community group, police or health services. The website provides practitioners with information, resources, training opportunities and lists targeted and specialist services which include an emotional wellbeing offer for children and young people. www.sandwellfamilylife.info is an online directory aimed at children, young people and families to help get the best from life; and achieve positive outcomes. It lists close to 700 different universal services which can help find that little bit of extra help – lots of information available about activities, sports and leisure, advice about emotional health and wellbeing, money matters, training, work opportunities and more.
Early Intervention in Psychosis / Early Access Service 0121 612 6716
C T A
Open: 9 am - 5 pm, Mon to Fri Address: Edward Street Community Base, Edward Street, West Bromwich, B70 8NL Web: www.blackcountryhealthcare.nhs.uk/our-services/early-intervention-early-access- service The Early Intervention in Psychosis Service (EIS) is a specialist community mental health team. They are a team of nurses, psychiatrists, occupational therapists, social workers, psychologists and support workers. We offer support to young people and adults aged 14 – 65 years who are going through a first episode of psychosis. We also offer a service to young people and adults aged 14 – 35 years who are deemed “at risk” of developing psychosis. Referrals are usually made through your GP but please give us a call if you would like some advice.
Edward’s Trust 0121 454 1705
C F
Open: 9am - 5pm Mon, Tues, Thurs, Fri and 9am-8pm Wednesday Address: 37 Calthorpe Road, Edgbaston, B15 1TS with outreach centres in Sandwell, Dudley and Wolverhampton Email: admin@edwardstrust.org.uk Web: www.edwardstrust.org.uk Edward’s Trust is a West Midlands bereavement charity providing support for bereaved children and young people aged between 4-24 and parents bereaved of their child, whatever the age or circumstance. We have 35 years of experience and provide qualified counselling and holistic support for complex or prolonged grief. We do not set time limits and our service is completely free.
19
Elements Support CIC 07398 694 790
C
Email: info@elementssupport.com Web: https://elementssupport.com/
Elements Education and Training offers a lifeline of support for young people aged 7 to 19, helping them grow, heal, and rediscover connection. We specialise in creative, solution-focused, and trauma-responsive mentoring, designed to meet each young person where they are and gently guide them towards a stronger sense of self and belonging — whether that is at school, home, with friends, or through their own passions
Here is what we provide:
• Creative Support for Young People Creative, trauma-responsive mentoring for 7 – 19-year-olds, tailored to build their personal growth and reconnect them with their environment and relationships.
Training for Practitioners Tailored workshops designed to equip teachers, social workers, foster carers, and residential carers with practical tools and deeper insights into supporting young people. Inspirational Keynotes Motivational talks crafted to energise and empower professionals working with children and young people. Projects for Lasting Impact Innovative and collaborative projects to build ongoing skills, foster connection, and inspire resilience in practitioners and young people alike.
•
•
•
Our approach centres on exploring the four elements of well-being — physical fitness, mental fitness, social and communication skills, and environmental awareness. These pillars are underpinned by our five values of patience, presence, curiosity, creativity, and authenticity. We believe in the power of small changes. Drip by drip, day by day, we find a way . A single drop may be small, but it carries the potential to create waves of meaningful change. Every drop counts, every moment matters, and together, we make a difference.
Every Child Needs a Mentor Limited 0800 644 4881 Email: Hello@everychildneedsamentor.com Web: www.everychildneedsamentor.com
C
Every Child Needs a Mentor (ECNM) is an award-winning specialist mentor training and recruitment service providing high-quality mentors for schools, academies and MATs. By providing asset-based mentorship, we support organisations in addressing low attendance, persistent disruptive behaviour, attitudes toward learning, and underachievement. We support 8- to 18-year-olds to achieve and flourish in their confidence and well-being. ECNM provides mentoring programmes to help statutory organisations' education and social care meet their targets by improving the well-being, mental health, attainment, self-esteem, and mindsets of the young people they support. There is a charge for the service.
20
Family Action Family Line 0808 802 6666 or text 07537 404 282
F Open: 9 am – 9 pm, Mon to Fri - out of office hours is a text crisis line run by shout Email: familyline@family-action.org.uk Web: www.family-action.org.uk/what-we-do/children-families/familyline/ FamilyLine is a free service available to support adult family members on all aspects of family life issues via telephone, text message and email. Whether it’s emotional support or practical advice on any aspect of parenting or broader family issues.
Family Action Helping Hands Black Country 07970 994 528 or 07729 046 673
F
Open: 9 am – 4 pm, Mon to Fri Email: helpinghandsbc@family-action.org.uk Web: www.family-action.org.uk
A Helping Hand to parents and families of children with Autism/ADHD or on a pathway being assessed. We offer workshops, available virtually or face to face, where we explore behaviours of little/young people with additional needs. Our workshops: TIM: Understanding my behaviours as I have different needs; group sessions to discuss, behaviour, sensory needs, coping strategies; and more. Support is in areas such as learning coping techniques, sharing experiences in a safe space, family sensory sessions, and more. You can self-refer or be referred by another agency.
Family Hubs Open: 9am – 5pm Mon to Fri
F
Email: Family_HubsTeam@sandwell.gov.uk Web: www.sandwellfamilyhubs.com/
Family Hubs will offer the right help, in the right place, at the right time to support all families in Sandwell with children aged 0 – 19 (or 25 with SEND). Support is also available for families during pregnancy and in baby’s first years including 1 -to-1 low level perinatal mental health support. There is a family hub in every town in Sandwell providing emotional wellbeing support. MoodMaster® is a Cognitive Behaviour Therapy based programme which covers anxiety depression, stress and developing personal strategies. The HENRY programme is for parents and carers of 0–5-year-olds and supports a healthy lifestyle including emotional wellbeing, nutrition, physical activity, screen time, looking after yourself and managing challenging behaviour. The courses can be run in the family hubs, in the community and in schools. There are other sessions available for new parents such as Baby Massage and Baby Clubs giving parent/carers an opportunity to meet other parent/carers in their area. F Web: www.sandwellfamilyhubs.com/journey/where-to-find-your-local-family-hub/peer- support/ Family Hubs have grown to include outreach peer support to support families access to services. The peer support services provide support to all families in Sandwell including families who may feel isolated and find it hard to access the services they need, we will offer a listening ear and practical guidance to increase families confidence to access a range of Family Hub Peer Support Services Email: Family_hubsteam@sandwell.gov.uk
21
services for families with babies from conception to the age of 2., This will promote positive parent and infant emotional wellbeing, supporting bonding and the mental health of the parent. Contact us via the email above if you have any questions. Otherwise, you can contact our partners who are delivering the service using the information below.
Our partners delivering this service are:
Brushstrokes Email: Info@brushstrokessandwell.org.uk Peer Support for ethnic minority communities and new arrivals to the country. Citizen Advice Bureaux Email: peersupport@citizensadvicesandwell-walsall.org Peer support for families identified through the healthy pregnancy & start for life pathways (midwifery/health visiting). Groundworks Email: hubprogramme@groundwork.org.uk Peer support for families living in Sandwell South (with a specific focus on fathers & and father figures). SinglePoint Plus Email: manager@singlepointplus.org Peer support for young parents and families living in Sandwell North (with a specific focus on fathers & father figures).
•
•
•
•
Health Exchange 0121 663 0007
C T A
Email: info@healthexchange.org.uk Secure Emails for referral forms: scwcsu.wellbeingteam@nhs.net Web: www.healthexchange.org.uk/ & www.lwtcsupport.co.uk/
Health Exchange incorporating Living Well Taking Control ‘Helps People make Healthier Choices’ by educating, motivating and helping people make informed choices that improve their health and wellbeing. We have experience in providing mental health, social prescribing services in Birmingham and the West Midlands as well as health coaching through the National Diabetes Prevention Programme across the UK. If you are an individual looking for advice or support with diabetes prevention and management; mental health and wellbeing; or want to discuss your health needs and preferences, then work out a plan for reaching health goals, we invite you to explore our services and to contact us. We have a youth psychological service and an online platform for 16-25 year olds, an adult psychological service for 25+ adults, early help triage and group workshops.
Healthy Sandwell 0800 011 4656 or 0121 569 5100
E
Email: LS@nhs.net Web: www.healthysandwell.co.uk/mental-health-wellbeing/
Healthy Sandwell is a part of Sandwell Council’s Public Health team, serving as a single point of contact for all public health improvement and wellbeing programs and services in Sandwell including services sourced directly by our team and others within the community, including mental health support, weight management, stop smoking, alcohol and drug support, sexual
22
Page 1 Page 2 Page 3 Page 4 Page 5 Page 6 Page 7 Page 8 Page 9 Page 10 Page 11 Page 12 Page 13 Page 14 Page 15 Page 16 Page 17 Page 18 Page 19 Page 20 Page 21 Page 22 Page 23 Page 24 Page 25 Page 26 Page 27 Page 28 Page 29 Page 30 Page 31 Page 32 Page 33 Page 34 Page 35 Page 36 Page 37 Page 38 Page 39 Page 40 Page 41 Page 42 Page 43 Page 44 Page 45Made with FlippingBook flipbook maker