2022 SAP Value Stories

SAP Value Stories 2022

This flipbook has one-page excerpts of the SAP S/4HANA, SAP CX and SAP SuccessFactors value stories published in 2020- 2022. These stories highlight the tangible financial and operational benefits realized by customers since going live with SAP solutions. The detailed stories are available via Content Discovery, Customer Reference Portal (CRP) and on sap.com.

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Stories by Industry.

Consumer Industries

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Discrete Industries

Agribusiness

Banking

Aerospace and Defense

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Public Services

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Services Industries

Healthcare

Building Products

Cargo Transportation and Logistics

Chemicals

Higher Education and Research

Engineering Construction and Operations

Mill Products

Public Services

Media

Mining

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Professional Services

Utilities

Sports and Entertainment

Telecommunications

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Stories By Region.

SAP S/4HANA

HXM

CX

NA

ALBEMARLE

Kearney

Rich Products

Vistaprint Whirlpool Corporation

Bank of Montreal Blue Diamond Carrier Dexcom Enbridge Gas Graham Management Services

Magic Leap, Inc. Mizuho Mustang Fuel Corporation Paypal Penn State University Purolator

South Florida Water Management District South Shore

Tessco Topcon University of Toronto Varian

LA

Agraria

CCPR

Itausa KLR Implementos

Tracan

Articulos Deportivos Belsport SpA

CENIBRA

Trenes Argentinos

Los Grobo

Atech Atvos. BAC Credomatic Brisanet

CTG Brasil Distribuciones DANA

Universidad de Concepcion Usinas Itamarati

Metalurgica Fey S/A OCESA

Gentera – HXM Gentera

Pottencial Super Q

Internacional de Inversiones

CAPEL

EMEA SOUTH

AGT

Emirates Fast Food Company GALP ENERGIA, S.A Genix Pharma Gulftainer Company Limited Icdas

Retipiú Royal Court of Bahrain

NamPower NEOM Penti PharmaOverseas Polyserve

Basamh Chemanol CTT DE NORA Deloitte Africa

Tamouh

Telefonica SA

Turkish Red Crescent

Poste Italiane Renaissance Services

izeltaş MasMovil

VitrA

Volka Food international

Dragon Oil

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EMEA NORTH

Origo Transmeri VIS Vodafone VR Group WirelessCar

Agristo Aji Bio-Pharma Alma Media Aramco Europe

Fives ECL

HMD Global Hyperoptic

Keolis

City of Copenhagen

Mercedes-EQ Multipharma CV

Client Solutions Drylock

Municipality of Hellevoetsluis

GC

Deppon Express

Royalstar Sanan Optoelectronics

AGG Power AIA Allied Rongda Ameco APLEX Comba CRRC Zhuzhou

Guangzhou Shuangqiao Inner Mongolia Shengmu Holdings

TEWAY

XinxinKft

KenGee

Kingsino Technology Co. Ltd.

Minth Group REHAU

MEE

AGILITA AG beeline GmbH CEWE

Land Kärnten

Sansibar SICPA Siemens Energy Global Volkswagen Sachsen GmbH Vorwerker Diakonie Wiener Wohnen

Frosta AG - RISE German Red Cross GRAND PHARM Humboldt-Universität zu Berlin KJF Augsburg Komax Kongsberg Automotive

MEGA eG Mobility Genossenschaft Mosel Türen mStart OMV

DRÄXLMAIER

Erste Group

Foxconn CZ

FrostaAG

Postbank

APJ

GenesisCare Geographe Globe Telecom JayKay Marketing Services John Keels Korea Water Resources Macmahon

Singapore Exchange Supreme Petrochem Sydney Water Tanduay Distillers Viridian

McGrathNicol Olam International

Adani Enterprises Limited Adani Wilmar Butterfly Marketing CIC DKSH DTDC Express Fonterra

Rheem

RP tech India

RPC Technologies

RV Educational Institutions

RR Parkon

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2022 SAP S/4HANA Value Stories

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© 2022 SAP SE or an SAP affiliate company. All rights reserved. © 2020 SAP SE or an SAP affiliate company. All rights reserved. © 2022 SAP SE or an SAP affiliate company. All rights reserved.

Customer Outcomes

Optimized operations, inventory and supply chain management

Improved employee productivity and customer experience/satisfaction

Improved finance operations

Reduced Costs

Manage governance, risk and compliance

Improved decision- making

Improved sustainability and innovation

Increased revenue growth

Expand business networks and collaborations

Improved TCO (Total cost of ownership)

Reduced implementation time

Reduced Time To Market

Customer Challenges

Lack of standardization & automation

Poor inventory planning & accuracy

Lack of visibility of business processes, 360˚ view of customers

High exposure & cost associated with risk and compliance

Complex system landscape & integration. No Single source of truth

Higher costs from longer system implementation time

Lack of collaboration & capability to scale

Low employee productivity & customer experience/satisfaction

Innovation constraints

Slower Time to market new products & services

High operating & maintenance costs

Lack of system support & features for sustainability

Siloed demand planning & forecasting processes

Lack of system support for strategic initiatives

Limited resilience for business processes

Low profitability & higher margin

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Aerospace and Defense

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Why SAP?

• Integrated and intelligent architecture built on SAP S/4HANA Cloud, reducing IT complexity and enabling consistent, transparent, and error-free data with comprehensive visibility and reporting • SAP HANA® Enterprise Cloud for the management of application upgrades, backup support, and infrastructure as a service

Aerospace and Defense | LA SAP S/4HANA Cloud and SAP HANA Enterprise Cloud

92% Of business process that are now standard and follow best practices

70% Reduction in the IT team's operational activities

Enabling a Next-Level Data Centricity Strategy for Better and Faster Decision-Making Atech, an Embraer Group company, embeds the features of technological development, innovation, and creativity in its DNA. Its history begins in 1981 with the nationalization of Brazilian air traffic control and defense technology. In 2013, Embraer acquired Atech to broaden its portfolio and business development capabilities for military and defense technologies. Over the years, Atech’s operations resulted in robust business growth, prompting the company to review and transform its data strategy so it could realize its internationalization ambitions. The company needed to resolve data redundancies, simplify a complex landscape, and streamline operational tasks that often required considerable efforts. To address these business issues, Atech needed a digital foundation that could enable next-level data centricity, process excellence, and integration with Embraer systems.

7-month Agile implementation of SAP S/4HANA Cloud

Challenges

Lack of standardization & automation

Complex system landscape & integration. No Single source of truth

“ SAP S/4HANA Cloud empowered the entire organization to manage data under the concept of a single source of truth, helping ensure promptness for decision-making. ”

Outcomes

CFO, Atech – Embraer Group -Marcia de Almeida Fernandes

Optimized operations, inventory and supply chain management

Improved employee productivity and customer experience/ satisfaction

Improved sustainability and innovation

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Agribusiness

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Why SAP?

• Simplification of technology architecture, processes, and data models with SAP S/4HANA

• SAP® Early Adopter Care program to help ensure a smooth implementation

• Reporting, analytics, and planning solutions that increase operational visibility and insight

• Localized tax and accounting management tools that reduce risk and exposure

Agribusiness | LA SAP S/4HANA and SAP Early Adopter Care

• Applications to digitalize and increase control over invoice, inventory, and shipping management • Specific tools for agricultural commodity contract management, manage safety and compliance

Building an Intelligent Enterprise Foundation to Support the Needs of Modern Agribusiness Seeds, oils, animal nutrition, flour, and more – Cooperativa Agrária Agroindustrial (Agrária) plays a critical role in supporting farmers, food producers, and nutrition across Brazil. Established in 1951, Agrária now boasts 640 cooperative members and nine production units with complete production chains ranging from R&D to manufacturing, sales, and shipping. So, when legacy ERP systems could not keep pace with its evolving business, Agrária knew that digital transformation was the key to improving efficiency, productivity, and the level of service offered to members. To streamline operations and improve business insight, Agrária needed a modern, intelligent ERP system landscape that would allow it to standardize processes and data models while also meeting its very specific regional and agribusiness needs

• Specialized support to help streamline deployment and minimize project risk

100% Automation of incoming invoices for materials, services, and freight

20% Less time to calculate operational production costs

100% Master data standardization, bringing accuracy, transparency, and agility to support decision-making

Challenges

Lack of visibility of business processes, 360˚ view of customers

Lack of standardization & automation

“Building our IT landscape with SAP solutions on SAP S/4HANA gives us the framework, technology, and functionality to succeed in today’s agribusiness market.”

Outcomes

IT Specialist, Cooperativa Agrária Agroindustrial -Marcos Batista

Optimized operations, inventory and supply chain management

Improved decision-making

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Why SAP?

• SAP S/4HANA, supporting real-time decision-making and increased data agility and traceability

• Proven framework of solutions and functionalities for the agribusiness industry

• SAP® Integration Suite, helping further simplify technology architecture and business processes

Agribusiness | LA SAP S/4HANA and SAP Integration Suite

90% Automation of incoming invoices for materials, services, and freight

100% Master data standardization

How Can Intelligent ERP Improve Diverse Processes While Creating a Better Experience for Employees? Improving access to accurate data and helping teams boost their productivity With a capacity to generate enough sustainable fuel to move 60 million compact cars, ethanol, sugar, and energy producer Atvos is working toward a cleaner, more renewable tomorrow. Focused on serving the customer with innovation and responsibility, Atvos set out to replace its Oracle ERP and legacy systems. It needed a solution that would improve the quality, visibility, and simplicity of information and let teams work from the device of their choice within Atvos network. As well as facilitating real-time decision-making, a new intelligent infrastructure for ERP would set the stage for the secure, stable digitalization of the company..

50% Faster calculation of operational production costs

Challenges

Complex system landscape & integration. No Single source of truth

Lack of standardization & automation

Lack of collaboration & capability to scale

“With SAP S/4HANA, we have gained the data flexibility and process improvements that will help digitally transform our enterprise.”

IT Director, Atvos -Alexandre Maganhato

Outcomes

Optimized operations, inventory and supply chain management

Improved decision-making

Improved finance operations

Improved employee productivity and customer experience/ satisfaction

Expand business networks and collaborations

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Why SAP?

• SAP S/4HANA for Intelligent ERP that integrates smoothly with SAP® Ariba®, SAP Integrated Business Planning (SAP IBP) for Supply Chain, and SAP Analytics Cloud solutions • SAP Enterprise Support services for assistance, including the continuous quality check (CQC) for financial data quality, helping identify and resolve financial data consistency issues, and CQC for technical performance optimization, helping identify technical downtime drivers and minimize downtime

Agribusiness | NA SAP S/4HANA, SAP Ariba solutions, SAP IBP, SAP Analytics Cloud, SAP Enterprise Support, and SAP Early Adopter Care

• SAP Early Adopter Care program, helping simplify projects, aid innovation, and accelerate digitalization

• Accenture for deep expertise in implementing SAP IBP for Supply Chain and SAP Ariba solutions

• The Silicon Partners Inc., enhancing value with a migration tool kit for SAP S/4HANA

Vice President Information Technology and Services, Blue Diamond Growers -Steve Birgfeld the perfect conditions for an intelligent, data- driven co-operative that provides the best value for our growers.” “By integrating SAP S/4HANA, SAP IBP for Supply Chain, and SAP Analytics Cloud, we have created Streamlining and improving operations to support more than 3,000 cooperative members Blue Diamond Growers partners with hardworking growers to turn raw almonds into delicious and healthy snacks, beverages, and ingredients. To maximize the returns for each grower, the ooperative, which runs the world’s first “almond innovation center,” needs to not only develop new products continuously but also operate efficiently. Aware that technology supports both these growth drivers, Blue Diamond set out deploy an intelligent infrastructure for ERP and integrate it with a range of new solutions. It sought expert assistance to help it steer this critical project and reap maximum value from the new software.

54% Reduction in downtime during conversion to SAP S/4HANA

35% Reduction in size of financial data system after conversion

2 Days For broker settlement, down from weeks

Challenges

Complex system landscape & integration. No Single source of truth

Lack of collaboration & capability to scale

Limited resilience for business processes

Outcomes

Optimized operations, inventory and supply chain management

Improved finance operations

Improved decision-making

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Why SAP?

• Proven agriculture and livestock best practices using leading technologies and solutions from SAP

• Strong integration and future-ready extensibility of SAP S/4HANA

• Industry-specific implementation expertise from SAP and QZing that aligns with Shengmu’s global strategy

8.6% Improvement in inventory turnover, from 1.3878 to 1.5064 115 Standardized business processes

3 days Saved in monthly financial closing, from 7 days to 4 days

Challenges

Agribusiness | GC SAP S/4HANA

Complex system landscape & integration. No Single source of truth

Lack of visibility of business processes, 360˚ view of customers

High operating & maintenance costs

Deriving fresh insight from every cow and extra value with every drop of milk As the only raw milk brand in China certified by both Chinese and European Union organic standards, China Shengmu High Tech Group is also the largest organic milk supplier in China. The company began in 2009 in Mongolia‘s Ulan Buh Desert, where the company planted grass and pastures to create the first desert-based, self-sustaining organic milk operation. Now, Shengmu High-Tech Group wants to be the number one organic milk brand worldwide. To get there, the company needed to build a complete digital platform for its entire industrial value chain, one that would help Shengmu High-tech refine supply chain operations, reshape business processes, and even enable “smart pastures.” SAP S/4HANA delivers a solid base for smart farming for ShengmuHigh-Tech, significantly improving milk quality and controlling costs through unified data management and finance innovation. The company also uses SAP S/4HANA to strengthen supplier and customer networks to create even more value.

Outcomes

Reduced implementation time

Optimized operations, inventory and supply chain management

Reduced Costs

Improved finance operations

Improved decision-making

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Why SAP?

• SAP experts’ extensive ERP implementation experience and status as a first -choice vendor for Kingsino’s peers worldwide, as well as prior experience with the SAP Business One® solution

• SAP S/4HANA to replace SAP Business One and provide intelligent ERP

• MTC’s deep insight into agribusiness with a dedicated professional services team

40% Greater efficiency related to service quality

30% Greater production efficiency related to industrial chain coordination 60% Reduction in financial monthly closing, shortened from five days to two days

Agribusiness | GC SAP S/4HANA, SAP Business Planning and Consolidation, and SAP Human Capital Management for SAP S/4HANA, on-premise edition

How Do Shared and Standardized Production Concepts Fuel a Digital Transformation? Founded in 1999 and headquartered in Shenzhen, China, Kingsino Technology Co. Ltd. has grown from a single-product company into a public-owned company whose portfolio covers pig farming, biomedicine, and Internet technology. It now owns manufacturing sites in Shanghai, Guangdong, Sichuan, Hunan, Henan, Jilin, Heilongjiang, and many others across China. In 2017, Kingsino established its strategic plan to build an industrial cluster of modern pig farming technology in the coming 10 years. However, challenges remained in group control and supply chain management during the company’s transition from a single - business company to multibusiness group. To achieve its strategic goals, Kingsino needed to overcome these challenges and upgrade to new technology. “Upon Kingsino’s upgrade from SAP Business One to SAP S/4HANA, we can now monitor core operations and support the management team with analytics and insights in a timely fashion. In addition, SAP solutions safeguard Kingsino’s financial compliance, as we are a public company.”

Challenges

Lack of standardization & automation

Lack of collaboration & capability to scale

Outcomes

Optimized operations, inventory and supply chain management

Improved decision-making

Improved finance operations

Improved employee productivity and customer experience/ satisfaction

CIO, Kingsino Technology Co. Ltd. -Li Xiaowei

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Why SAP?

• Scalable and future-ready technology foundation built on intelligent infrastructure for ERP

• Advanced capabilities of SAP S/4HANA, supporting a streamlined order-to-cash process and easing financial reporting and compliance • Ability to create a consistent user experience (UX) across multiple business units using the SAP Fiori® UX on a wide range of business processes

Agribusiness | LA SAP S/4HANA and SAP Fiori UX

>50% Faster and more accurate bank reconciliations

>60% Faster inventory reconciliation, expense provision analysis, and expense controls reporting >80% Improved order-to-cash process cycle time

Sewing the Seeds of Competitive Advantage with Real- Time Operations, Data, and Insights Committed to turning ideas into innovative products and services, Grupo Los Grobo S.A. operates throughout the agribusiness supply chain with four key businesses offering solutions to agricultural producers. The company stores two million harvested tons of grain annually and operates 13 grain-conditioning plants and one agrochemical facility. Having been acquired by foreign investors and, in the spirit of introducing a culture of continuous innovation to increase competitive advantage, Los Grobo looked to modernize its operations while maintaining its close ties with the farming community. The company wanted to digitalize and standardize business processes across the organization. The goal was to operate the business in real time, drawing on comprehensive analytics to deliver timely insights and drive decision-making and ultimately helping improve the experience for the farmers it serves.

Challenges

Complex system landscape & integration. No Single source of truth

Lack of standardization & automation

Outcomes

“Moving to SAP S/4HANA allows us to operate the business in real time, helping us provide quality service and information to farmers and be more responsive to their needs.”

Optimized operations, inventory and supply chain management

Improved decision-making

Improved finance operations

Reduced Costs

Manage governance, risk and compliance

CIO, Grupo Los Grobo S.A -Rafael Rizzo

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Why SAP?

• Single centralized solution based on the SAP S/4HANA Finance solution for treasury and risk management • Automation of trade finance processes, exposure classification and collection, and the corresponding foreign-exchange management reporting

• Integration with the SAP® ERP application to enable consolidated financial reporting

• Specialist expertise in the deployment of treasury solutions from partner Fourth Signa

50% Faster reporting on foreign- exchange positions

100% Automated foreign-exchange financial tracking

Agribusiness | APJ SAP S/4HANA Finance for treasury and risk management

Vice President – Treasury and Head of Origination – Trade and Structured Finance, Olam International Limited -Amit Kansa “SAP S/4HANA Finance for treasury and risk management helps us manage foreign- exchange transactions and drive process efficiency across very large transaction volumes. It also delivers reliability and the scalability to support our future needs.” Transforming Treasury and Risk Management to Accelerate Decision- Making and Support Compliance In fast-moving and volatile commodity markets, rapid reactions are crucial for the treasury operations of Olam International. The company wanted to strengthen its processes and systems to allow managers to get an overview of trading positions and the related financial risk in real time. Olam’s agribusiness integrated treasury processes with the SAP S/4HANA Finance solution for treasury and risk management and, as a result, has improved transparency and compliance management.

Challenges

Complex system landscape & integration. No Single source of truth

Lack of standardization & automation

High exposure & cost associated with risk and compliance

Outcomes

Improved finance operations

Improved employee productivity and customer experience/ satisfaction

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Why SAP?

• SAP S/4HANA for its reliability, speed, ease of use, performance, and ability to transform operations • Support from SAP partner Atos, which has successfully implemented SAP® solutions worldwide and operates as a functional and agile partner to aid uisa in its decision-making

70% Increase in efficiency of fleet availability with transportation management 20% Less time to calculate operational production costs

100% Automation in the production, loading, and invoicing processes of finished products for retail

Agribusiness | LA SAP S/4HANA

How Can Intelligent Solutions Enable Growth, Optimize Operations, and Simplify Processes?

uisa is a Brazilian company that specializes in the manufacture of bioenergy, hydrated ethanol, and refined and crushed anhydrous and crystal sugars. Its business covers 90,000 hectares (more than 220,000 acres), with sugarcane plantations covering 34,200 hectares (over 84,500 acres). For the company to stay competitive in the agribusiness industry, its executives required real-time data from all internal processes to effectively integrate and evaluate data and make better business judgments. To fulfill this need, the company decided to implement future-ready ERP software in the cloud. “All of our five distribution centers are running on the new ERP, and we’re already selling and making money with SAP S/4HANA. While our modernization initiatives include other projects, the adoption of digital ERP is at the heart of uisa’s digital transformation."

Challenges

High operating & maintenance costs

Complex system landscape & integration. No Single source of truth

Outcomes

Optimized operations, inventory and supply chain management

Improved TCO (Total cost of ownership)

Manage governance, risk and compliance

Executive Director, uisa -Rodrigo Ribeiro Gonçalves

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Automotive

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Why SAP?

• Software vendor evaluation identifying SAP S/4HANA and integrated SAP® solutions as an optimal choice for a new greenfield software landscape • SAP Global Trade Services application to help accelerate cross-border supply chains and provide a single repository for compliance master data and content • SAP Extended Warehouse Management application for complex supply chain logistics integration and real-time visibility and control of warehouse operations • SAP ActiveEmbedded offering (now ActiveAttention ™ ) with premium engagements services, including a technical quality manager embedded in the project team, enabling faster issue resolution and expertise to safeguard and accelerate the global implementation

Automotive | MEE SAP S/4HANA, SAP ActiveEmbedded (now SAP ActiveAttention), and SAP Services and Support

Applying a Template Approach to Streamline Digital Transformation in 20 Countries

€1.1 million Reduction in inventory at the first plant location deployed

80% Of plant operations supported by global implementation template

Chief-Architect and Design Lead synapsis-Project, Lisa Dräxlmaier GmbH -Marcus Arnold “From the beginning, premium engagements services from SAP ActiveAttention have been vital to our success with SAP S/4HANA. From expert opinions to close collaboration with SAP teams, we have received best-in-class support from SAP during all phases of the project.” Lisa Dräxlmaier GmbH supplies world-class, premium automobile manufacturers with a wide range of complex electronic components as well as exclusive interiors. Its combination of core competencies in interiors, electrical systems, electronic components, and battery systems makes DRÄXLMAIER unique in the industry, earning its motto: “We create character.” The company has more than 60 manufacturing locations worldwide, and its central system responsible for mission-critical processes such as “make to order” had been running on outdated technology. DRÄXLMAIER wanted to digitally transform its locations to increase plant efficiency, speed, and transparency. To get there, the company sought expert support to create a reusable implementation blueprint that would speed and simplify its global rollout.

Challenges

Lack of visibility of business processes, 360˚ view of customers

Lack of standardization & automation

Outcomes

Optimized operations, inventory and supply chain management

Reduced Costs

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Why SAP?

• Unify and digitalize HR processes across the company

• Give employees greater autonomy

• Reskill and upskill employees in line with upcoming Industry 5.0 trends

• Replace existing core HR system from Workday

33% Faster time to fill positions

3% Of managerial positions filled by internal hires

Automotive | MEE | >10,000 EMPLOYEES SAP SuccessFactors solutions and SAP Preferred Success

15% Reduction in HR Costs

30% Reduction in HR requests since the introduction of self-services

HXM Story

Putting Employees in Control to Support Continuous Development

Challenges

Kongsberg Automotive produces components for the world’s leading car manufacturers. A truly global company with 25 production facilities worldwide, Kongsberg Automotive looked to digitalize its HR function and improve the employee experience by offering mobile self-services. With Industry 5.0 – which includes greater interaction between humans and machines – already on the horizon, Kongsberg Automotive must reskill and upskill employees in line with upcoming manufacturing trends. By giving employees greater controland responsibility over their development, Kongsberg Automotive could foster a culture of continuous learning, helping ensure that its workforce is ready forwhatever the future brings.

High operating & maintenance costs

Complex system landscape & integration. No Single source of truth

Lack of visibility of business processes, 360˚ view of customers

Lack of collaboration & capability to scale

Outcomes

“ SAP SuccessFactors solutions position HR as a valuable, strategic partner to the business”

Improved sustainability and innovation

Reduced Costs

Improved decision-making

Executive Vice Presidentof HR and Communications, Kongsberg Automotive -Marcus von Pock

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Why SAP?

• Experience with global manufacturing companies and history of success with Minth Group

• SAP® solutions for comprehensive, integrated manufacturing and operations management and business process optimization • An integrated, secure, and scalable open IT architecture in SAP S/4HANA that supports digital transformation on a global integrated business platform

Automotive | GC SAP S/4HANA, SAP HANA, SAP Fiori, and SAP Business Technology Platform

97.9% Increase in delivery speed of forward and reverse traceability reports, with results in 10 minutes rather than 8 hours previously 50% Improvement in schedule calculation through automation, saving from three to six hours per day while reducing inventory and product stagnation

14% Improvement in integration with suppliers, reducing order communication costs from 42,240 hours to 36,480 hours per year

Serving leading automotive brands in more than 30 countries with rapid development and scalability As one of the top 100 global automotive parts manufacturers, Minth Group Limited is committed to embracing change to fulfil its mission of making cars lighter, more beautiful, and more intelligent. To achieve technological leadership, the company has made digital transformation a priority, with initiatives such as standardized operations, improved manufacturing capabilities, and the creation of the factory of the future. The company also wanted to modernize its IT platforms to integrate and share services, optimize its supply chain, improve operational management efficiency, and develop intelligent decision-making methods “With SAP solutions as the foundation of our digitally advanced enterprise, we can successfully accelerate our continuous digital transformation, utilize business intelligence, respond to industry trends, and be more competitive.”

Challenges

Lack of standardization & automation

High exposure & cost associated with risk and compliance

Lack of system support for strategic initiatives

Limited resilience for business processes

CEO, MinthGroup Limited -Chen Binbo

Outcomes

Improved sustainability and innovation

Optimized operations, inventory and supply chain management

Improved employee productivity and customer experience/ satisfaction

Improved finance operations

Reduced Time To Market

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© 2022 SAP SE or an SAP affiliate company. All rights reserved.

Why SAP?

• Long, trusted relationship with SAP

• SAP S/4HANA, which enables companies to address current challenges and future opportunities with flexibility, speed, and insight

• IBM Services for a strong consulting and implementation partner

30% Reduction in cost centers streamlining accounting processes and cutting overhead costs

40% Of organizational processes across finance, operations, and procurements reengineered to support agility and growth

Improvement in financial FTE efficiency 20%

Challenges

Automotive | MEE SAP S/4HANA

Paving the Way to Make E-Mobility Affordable Volkswagen Sachsen GmbH is a wholly owned subsidiary of the Volkswagen Group, one of world's largest and most successful automobile manufacturers. In its position at the forefront of the electric car revolution, Volkswagen sees affordable mobility as a key green initiative and is committed to selling more than one million electric vehicles annually by 2025 as part of its “Strategy TOGETHER 2025” program. Its manufacturing site in Zwickau, Germany, already runs on green energy to minimize the environmental impact of car production and was selected to run a financial and production integration project. To further its program and digitally transform its business, Volkswagen looked to create a solid digital foundation for a new global finance system.

Complex system landscape & integration. No Single source of truth

Outcomes

Improved sustainability and innovation

Reduced Costs

Improved finance operations

Improved employee productivity and customer experience/ satisfaction

“Electric mobility has to be affordable. With SAP S/4HANA, we have created a new technology platform that helps us to set new standards at Volkswagen.”

Expand business networks and collaborations

Improved decision-making

Head of Accounting, Volkswagen Sachsen GmbH -Ronald Goellnitz

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Banking

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Why SAP?

• SAP® SuccessFactors® Employee Central solution, bringing together employee data across country operations to deliver new digital HR services • Powerful self-services so employees and managers can work from anywhere on mobile devices without requiring HR staff and office support • Process standardization and automation enabled by SAP SuccessFactors solutions, replacing disparate local processes and compliance practices

100% Mobile access by employees now enabled with SAP SuccessFactors solutions

2-Day Reduction in Payroll cycle times

Banking | LA | 19,000 EMPLOYEES SAP SuccessFactors Employee Central

HXM Story

Challenges

Creating a Powerful and Engaging Digital Experience for 19,000 Employees

A financial group focused on consumer banking and credit card services across Central America, including Guatemala, Honduras, El Salvador, Nicaragua, Costa Rica, and Panama. Whether customers are buying a new car or purchasing a new home, BAC employees help them make their dreams come true. BAC also helps its 4 million customers through industry-leading digital experiences, delivering powerful, intuitive mobile self-services that let them bank from anywhere, without having to step into a local branch. BAC wanted to deliver the same great digital experiences to its thousands of employees deployed across Central America. But to get there, it needed to centralize its employee data – which was scattered in different systems and spreadsheets across six different countries – and make it easily accessible by employees and managers alike. “ Beyond supporting our compliance with local guidelines, SAP SuccessFactors Employee Central is also helping HR managers, country managers, and CEOs use information related to HR processes with greater agility and speed. ”

Lack of standardization & automation

Limited resilience for business processes

Low employee productivity & customer experience/ satisfaction

Outcomes

Improved employee productivity and customer experience/ satisfaction

Manage governance, risk and compliance

Service Center Deputy Manager, BAC LatamBAC Credomatic -Edith Cancelado Herrera

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© 2022 SAP SE or an SAP affiliate company. All rights reserved.

Why SAP?

• Proven leader in finance, with decades of experience guiding finance transformations, industry best practices, and expertise from SAP MaxAttention ™ services

• Established support for industry best practices for complex finance and banking topics

• Simplified data architecture with a common set of posting data and simplified data model delivered through the universal journal in the SAP S/4HANA Finance solution

$5 million Finance and operations capacity creation after freeing employees from manual work

30,000 Journal entry lines automated per month

Banking | NA SAP S/4HANA, SAP Fiori, and SAP MaxAttention

Challenges

Deriving Business Insights from a Single Finance Platform Bank of Montreal (BMO) is Canada’s first and longest -standing bank and the eighth-largest bank in North America. The bank is driven by a single purpose: to Boldly Grow the Good in Business and Life. BMO’s executives faced challenges in modernizing legacy technology to meet changing business and regulatory requirements. BMO needed a platform that could simplify its business processes and provide flexibility, transparency, and more timely financial information. The bank also looked to redirect its focus from generating financial information to deriving insights that drive business performance. “Our users are thrilled. People are really excited, particularly about the SAP Fiori user experience. The ability to drill down into the data to see which source system transactions are coming from has been a big win.”

Complex system landscape & integration. No Single source of truth

Lack of standardization & automation

Limited resilience for business processes

Low employee productivity & customer experience/ satisfaction

Outcomes

Optimized operations, inventory and supply chain management

Improved decision-making

Reduced Costs

Improved employee productivity and customer experience/ satisfaction

Head Finance Technology Transformation, Bank of Montreal -Cally Hunt

Improved TCO (Total cost of ownership)

Manage governance, risk and compliance

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© 2022 SAP SE or an SAP affiliate company. All rights reserved.

Why SAP?

• Ability to unify group processes and data on a single platform with SAP S/4HANA

• Intelligent technologies, such as machine learning and robotic process automation, for more effective and efficient processes and reporting on live data • SAP S/4HANA solution for financial products subledger – a complete posting engine for complex loans

Banking | MEE SAP S/4HANA, SAP S/4HANA for financial products subledger, SAP Fiori, SAP Business Warehouse, and SAP BPC

• Simple, self-service reporting capabilities using SAP Fiori® apps

• Data integration, transformation, and consolidation using the SAP Business Warehouse application

• Budgeting and forecasting with the SAP Business Planning and Consolidation (SAP BPC)

Transforming Treasury and Risk Management to Accelerate Decision- Making and Support Compliance Founded in 1819 as the first Austrian savings bank, Erste Group has grown through numerous acquisitions – expanding its retail business into Central and Eastern Europe. Now it is one of the largest financial services providers in the region, with more than 2,300 branches. To harmonize processes and data across group operations, Erste Group embarked on a digital transformation program. Starting in Austria and Romania, with plans to complete a global rollout within the next two years, Erste Group is standardizing operations for financials, procurement, and reporting with a unified, intelligent ERP platform

30% Less effort expected for maintenance and operations

30% More-efficient finance and procurement reporting

50% Reduction in audit preparation efforts expected

Challenges

“SAP S/4HANA is helping us harmonize core financials on a single platform. Not only will this standardize our operations, but it will give us a better overview of performance across the group.”

Complex system landscape & integration. No Single source of truth

Head of SAP Applications, Erste Group -Herbert Fuchs

Outcomes

Optimized operations, inventory and supply chain management

Improved finance operations

Reduced Costs

Improved employee productivity and customer experience/ satisfaction

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© 2022 SAP SE or an SAP affiliate company. All rights reserved.

Why SAP?

• Unify multiple, disparate talent management solutions onto a single, centralized HR platform based on the SAP SuccessFactors Employee Central solution • Cut the time taken to evaluate staff performance to one month instead of three, and define clear professional development targets using the SAP SuccessFactors Performance & Goals solution • Provide employees with access to a wide range of training resources using the SAP SuccessFactors Learning solution

Banking | LA | 22,000 EMPLOYEES SAP SuccessFactors solutions

HXM Story

2 Months Reduction in time to evaluate performance

<20 Days 20 days average recruitment period

Supporting 22,000 field-based employees across three countries

Providing microfinance services to a predominantly female client base through its Compartamos Banco brand, Gentera S.A.B. de C.V. helps entrepreneurs reach their goals. With customers across Mexico, Peru, and Guatemala, the company offers loans to groups that may not otherwise be able to obtain credit, enabling them to start their own businesses and build brighter futures. To support its employees in providing relevant advice and guidance, Gentera wanted to unify processes for talent, performance, and learning management on a single, centralized HR platform that can be accessed using mobile devices. “ We believe that by improving the employee experience using SAP SuccessFactors solutions, we can also improve the customer experience. This enables us to serve communities better and help people achieve their business goals."

Challenges

Lack of standardization & automation

Low employee productivity & customer experience/ satisfaction

Lack of system support for strategic initiatives

Outcomes

Improved employee productivity and customer experience/ satisfaction

Improved sustainability and innovation

Chief Human Resource Officer, Gentra S.A.B de C.V -Adela Giral Lopez

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© 2022 SAP SE or an SAP affiliate company. All rights reserved.

Why SAP?

• Build a robust foundation for the bank’s finance transformation journey with SAP S/4HANA

• Gain granularity and enhance the efficiency of consolidation processes with the SAP® Business. Planning and Consolidation (SAP BPC) application

• Expedite the implementation with the help of SAP MaxAttention ™ services

Banking | LA SAP S/4HANA, SAP BPC, and SAP MaxAttention services

40% Reduction in risk due to human capital management process automation and segregation of duties 54% Decrease in the number of FTEs

90% Reduction in time to run depreciation metrics

Promoting entrepreneurial development and success for more than 13 million customers over 30 years With a humane, inclusive approach, Gentera S.A.B. de C.V. provides, through its companies, comprehensive microfinance services that help people in Mexico and Peru grow, achieve goals, and improve lives. Gentera prides itself on making technological advances in banking available to everyone, so to better serve its customers, the institution wanted to transform its financial processes. Gentera wanted to build a new digital platform and an innovation road map to support business decision-making with accurate and timely financial information. “With SAP S/4HANA, we gained performance improvements thanks to the automation of our manual financial processes. We can now provide our executives and analysts with greater detail and insights for decision- making.”

Challenges

Complex system landscape & integration. No Single source of truth

Lack of standardization & automation

CIO, GenteraS.A.B. de C.V. -Hugo Alvarez del Castillo Covarrubias

Outcomes

Manage governance, risk and compliance

Reduced Costs

Improved finance operations

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33

© 2022 SAP SE or an SAP affiliate company. All rights reserved.

Why SAP?

• Facilitate incremental, up-to-date upgrades in the cloud and simplify business processes and cost models • Realize a one-team SAP S/4HANA best-practice implementation approach with customers, IBM, and SAP

Banking | NA SAP S/4HANA Cloud

66,000 Avg. Transaction processed per day

6000 New Charities added to its platform and make grants to more than 70,000 charities in four months

Upgrading a system that took 20 hours to process 25,000 transactions PayPal Giving Fund aims to inspire a new wave of philanthropy, harnessing the power of technology to make giving part of everyday life. Through its partnerships and innovations, it makes it easy for donors to support the charities they care about on the Web sites and apps they use every day. As the fund’s popularity grew and the number of donationsincreased dramatically, its system started to reach capacity. Security was also an issue, and the upgrade process was very challenging. The fund set off on a collaboration to support growth and implement what worked best for the business and its customers.

>$65m Raised with over 500,000 donations

Challenges

High exposure & cost associated with risk and compliance

Lack of system support for strategic initiatives

“ SAP S/4HANA Cloud enables a much higher- quality and up-to-date system with clean data and new functionality that we can rely on to support the business. ”

Outcomes

President and CFO, Paypal Giving Fund -Joshua Tripp

Optimized operations, inventory and supply chain management

Expand business networks and collaborations

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34

© 2022 SAP SE or an SAP affiliate company. All rights reserved.

Why SAP?

• Which functionality and scalable technology foundation provided by SAP S/4HANA

• Enterprise-wide data consolidation enabled by the SAP S/4HANA solution

• Availability of self-service reporting to users in multiple departments using SAP Fiori® apps

• Centralized document management system for contracts and internal memorandums

Banking | MEE SAP S/4HANA, SAP BW/4HANA, and SAP Fiori

• Integration of fixed asset management functionality with the bank’s inventory management solution

• Automatic calculation engine for International Financial Reporting Standard (IFRS) 16 offered by the real estate functionality within SAP S/4HANA

• Rapid implementation within just 13 months

Improving Operational Visibility with Digitalized Workflows and Timely Reporting Postbank (Eurobank Bulgaria AD) is one of Bulgaria's biggest financial institutions, providing banking services to individuals, businesses, and investors. Effective decision-making is critical for a company's success. Manual reporting based on several data sources, as well as paper-based clearance and control processes, however, caused delays in information availability and inefficiencies. To solve this, Postbank sought a next-generation intelligent ERP solution that could help it digitalize and automate processes. “By digitalizing our processes based on SAP S/4HANA, we can quickly and efficiently provide employees with the information they need to manage operations effectively and make better decisions.”

70% Faster extraction of master data reports

90% Faster financial analytics to multiple departments, reducing waiting time from 10 days to 1 day

1-2 Less days required for financial closing

Challenges

Complex system landscape & integration. No Single source of truth

Lack of visibility of business processes, 360˚ view of customers

Low employee productivity & customer experience/ satisfaction

Lack of standardization & automation

Chief Information Officer, Postbank (Eurobank Bulgaria AD) -Vasil Panchev,

Lack of system support for strategic initiatives

Lack of system support & features for sustainability

Outcomes

Reduced implementation time

Reduced Time To Market

Improved sustainability and innovation

Improved decision-making

Improved employee productivity and customer

Improved finance operations

experience/ satisfaction

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