Why SAP?
DSB
• SAP Service and Asset Manager mobile app, an industry cloud solution that digitalizes maintenance • SAP Business Technology Platform to serve as the digital foundation for intelligent technology and solutions including SAP Service and Asset Manager as well as SAP Mobile Services • Existing relationship built on years of collaboration and success with SAP solutions and services
Travel and Transportation | Denmark Industry Cloud Solution
10% Reduction in time to complete inspection
1,300 kg Of paperwork saved annually after digitalization
Serving 500,000 travelers on 11,670 daily train trips traversing 3,000 km of tracks across Denmark Investing billions in securing environmentally friendly travel for people in Denmark, Danish State Railways (DSB) is an independent public corporation owned by the Danish Ministry of Transport. DSB is preparing for new rail infrastructure and replacing existing rolling stock with technologically advanced electric trains. It’s also on a digital transformation journey to eliminate manual processes and take advantage of enterprise mobility. Focused on achieving operational excellence in asset management, DSB sought expert help to use mobile technologies to enhance its maintenance practices, reduce the risk related to manual registration, and remove paper-based processes.
Challenges
• Low employee productivity & customer experience/ satisfaction • Lack of standardization & automation • Complex system landscape & integration. No Single source of truth • High operating & maintenance costs
Outcomes
• Optimized operations, inventory and supply chain management • Reduced Costs • Reduced implementation time • Improved employee productivity and customer experience/ satisfaction • Improved decision-making
“Thanks to SAP Services and Support, we are using SAP Service and Asset Manager to heighten maintenance activities, empowering our maintenance staff with a mobile tool to eliminate paperwork and make them more productive on the job.”
Advanced IT Business Consultant, Danish State Railways -Ole Arnishøj Andersen
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