SAP Value Stories

Why SAP?

City Of Saskatoon

• SAP S/4HANA Finance solution to integrate payroll and accounting processes; SAP SuccessFactors solutions, including the SAP SuccessFactors Employee Central solution; and the SAP Time and Attendance Management application by WorkForce Software to harmonize HR activity • Sodales for Enterprise Health, Safety, and Employee Relations by Sodales Solutions Inc.,an SAP endorsed app in the industry cloud portfolio focusing on modules for enterprise health and safety (incident management, disability, claims) and labor relations (grievance and discipline)

Public Sector | Canada Industry Cloud

>50% Improved efficiency in health and safety processes

94% Of reported incidents completed within six months

Making the City a great place to live, work, learn, and play

The City Council and Administration of Saskatoon, a city in Canada’s Saskatchewan province, delivers a strategic plan every five years to make it an even better place for its residents to live. Included in the portfolio of projects was a drive for business transformation to enable smoother administration of the City and, in turn, improved interactions with its residents. The municipality delivers public services across 14 business lines, ranging from culture, events, and emergency and transportation services to urban planning and asset management. As the City grew, so too did the number of different systems, processes, and employees needed to manage these areas. The organization wanted to modernize and adopt a “one city” approach that would allow it to integrate processes and run as one business system to serve residents more efficiently.

Challenges

• Lack of collaboration and capability to scale • Lack of standardization and automation • Limited resilience for business process

Outcomes

• Expand business networks and collaborations

• Improved employee productivity and customer experience/ satisfaction • Manage governance; risk and compliance

“With SAP S/4HANA Cloud Public Edition, we can tap into world-class software in the cloud and embrace technological innovation at an attractive price, letting us grow our business efficiently and at pace.”

General Manager, Hard Rental -Gina Quispe Fasabi

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