SAP Value Stories

Why SAP?

MISOL Professional Services | Japan

• SAP S/4HANA Cloud Public Edition; SAP Business Technology Platform (SAP BTP); and the SAP Datasphere solution for flexibility in transforming the company’s business processes and suitability for its size and operations • Review of business processes using the “Fit2Standard” approach to realize efficiencies

SAP S/4HANA Cloud Public Edition

Delivering high-performance ICT services with security and reliability Marubeni IT Solutions Co. Ltd. (MISOL) provides the vital information and communication technology (ICT) component for Marubeni I-DIGIO Group. It develops and manages comprehensive solutions ranging from IT infrastructure and business systems setup to continuous maintenance, establishing critical systems that support enterprise operations. MISOL had inefficient, siloed processes, with paper-based workflows amassed over three decades. Insufficient data control and management meant it couldn’t see individual project profitability. And it needed to align with the new revenue recognition standards that came out in 2021. The company wanted to transform its processes to address these challenges.

35% Reduced workload in the financial management project

70% Reduced data management workload in the business project

Challenges

• Complex system landscape & integration. No Single source of truth • Low employee productivity & customer experience/ satisfaction • Lack of system support for strategic initiatives

“We were challenged to reform our project business, where it was difficult to capture profitability. We succeeded in aligning with the new revenue standards and enabling rapid project management with the support of the capabilities in SAP S/4HANA Cloud Public Edition.”

Outcomes

• Optimized operations, inventory and supply chain management • Improved finance operations • Improved employee productivity and customer experience/ satisfaction

General Manager, System Development Division, Marubeni IT Solutions Co. Ltd. - Takaaki Narita

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