SAP Value Stories

Why SAP?

• Żabka sought an intelligent and reliable cloud-based IT infrastructure that could help it adapt quickly to ever-evolving retail dynamics. • Shorten the delivery time of new IT solutions to market, optimize business processes, and introduce digitalization to reduce its significant use of paper in logistics operations • Created a unified system for 360-degree data insights.

Żabka Polska

Retail | Poland SAP S/4HANA AnyPremise

~Zero documents printed – down from 100,000 daily.

10% – 20% shorter process and decision-making times.

Accelerating retail digitalization with integrated and agile processes Żabka Polska, one of the largest convenience store chains in Poland, signifies innovation in grocery shopping. Just as it helps simplify people’s lives, Żabka sought a centralized system to streamline business processes and efficiency. Integration and database capabilities of SAP Business Technology Platform with SAP for Retail solutions created a unified system for 360-degree data insights.

20% – 30% more-efficient franchisee recruitment.

Challenges

• Lack of standardization & automation • Complex system landscape & integration. No Single source of truth • High operating & maintenance costs

“Designing and building an intelligent integration core on SAP Business Technology Platform was key in allowing us to accelerate and future-proof environmental, social, and business process changes for more than 9,000 convenience stores. Now, we can stay a step ahead of our business needs and quickly provide solutions for these constantly changing retail processes.”

Outcomes

• Improved TCO (Total cost of ownership) • Reduced Costs • Improved decision-making • Improved employee productivity and customer experience/ satisfaction

IT Core Systems Manager SAP, Żabka Polska Sp. z o. o. - Łukasz Armatys

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