SAP Value Stories

Why SAP?

CantuStore

• Proven track record of the SAP S/4HANA® Retail solution for merchandise management in midsize companies and large enterprises and its ability to scale with the business • Flexibility to adapt to local laws and requirements in Brazil • Access to real-time customer and sales information by connecting and transforming retail processes across the value chain • ITS Group’s reputation as an SAP gold partner and its significant experience in implementing SAP S/4HANA

Retail | Brazil SAP S/4HANA Retail for merchandise management

Transforming the Customer Shopping Experience by Connecting Retail Processes Technology and logistics company CantuStore is one of the largest tire distributors in Brazil. Serving businesses, consumers, and fleet customers, CantuStore operates finely tuned sales channels, including e-commerce, resales, stores, and sales reps. Operating 38 branches across 22 states, including five distribution centers, the company has pioneered an e-commerce engine that offers big tire brands and tire fitting services, guiding end customers and resellers through the purchasing process. “The merchandise management capability from SAP is a great fit with our technology and logistics engine. Since the implementation, CantuStore has achieved historic growth, reaching almost two billion reais in gross revenue over a 12- month period.”

12.5% Reduction in goods receipt processing time

> 6% Drop in stock-outs

99.9% Inventory accuracy achieved

Challenges

• Lack of collaboration & capability to scale • Innovation constraints • Siloed demand planning & forecasting processes

Outcomes

• Improved finance operations • Manage governance, risk and compliance • Optimized operations, inventory and supply chain management

Chief Technology Officer, CantuStore -Julierme Arrais Ribeiro Alves

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