Why SAP?
TEKLED Retail | Kazakhstan
• Private edition of RISE with SAP S/4HANA Cloud, enabling a modular and integrated ERP system to simplify the application architecture, with implementation support from NATURA SYSTEMS, which is part of the larger business group to which TEKLED belongs • SAP Analytics Cloud solution to deliver data from RISE with SAP S/4HANA Cloud directly to business users in real time • Innovation scenarios rapidly deployed and smoothly integrated with SAP Business Technology Platform
RISE with SAP S/4HANA Cloud Private Edition
Supplying electrical engineering on a regional level with digitalized operations A local distributor of electrical products since 2004, TEKLED LLP built a broad retail network across Kazakhstan and nine other countries. In 2012, its Kazakhstan factory started production using modern high tech equipment from the Netherlands, Japan, and Germany. Its comprehensive processes range from R&D to finished products, with multistage control helping ensure high quality and brand loyalty. TEKLED also launched a services division to become a preferred supplier for its customers. As of 2014, the company designs complex lighting and electrical systems and sources necessary components. Today, it offers 9,800 modern lighting and electrical products through an online catalog and physical stores. Extensive business growth and a customer- centric strategy led to the need for a new digital core operating system in the cloud.
Improved Inventory turnover, increasing working capital efficiency
12% Sales growth driven by improved order fulfilment
15% Increase in customer satisfaction scores & Reduced inventory carrying costs
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Challenges
• Higher costs from longer system implementation time • Complex system landscape & integration. No Single source of truth • Lack of collaboration & capability to scale
“We relied on industry best practices in SAP S/4HANA to build TEKLED’s new operating model, and SAP’s technology stack allowed us to further strengthen our competitive advantage through innovation.”
Outcomes
• Improved employee productivity and customer experience/ satisfaction • Increased revenue growth • Expand business networks and collaborations
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Chief Executive Officer, TEKLED LLP - Ender Dogan
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