Why SAP?
NamPower
• Real-time analytics, quicker response times, and enhanced innovation adoption with the SAP S/4HANA Utilities solution • Ability to consolidate processes and leverage SAP S/4HANA for better performance • SAP Fiori® apps to help create a better user interface
Utilities | Namibia SAP S/4HANA, SAP Fiori
66.6% Reduction in billing process cycle time, from three days to one day 9.5x Faster bill printing, from 4 hours to 25 minutes
33.3% Reduction in database size, from 600 GB to 400 GB
Fueling Sustainable Growth with a Next-Generation Business Suite Formed in 1966, NamPower is a leading national power utility in Namibia, supplying bulk electricity to regional electricity distributors, mines, farms, and local authorities. As one of Southern Africa’s top energy companies, the company set out to unlock new potential for innovation and increase productivity using advanced technology. Focuses on operational efficiency and greater resource use are crucial to boosting the company’s success in an increasingly competitive energy industry sector. With the objective to unravel optimal use of resources and enable greater expansion, innovation, and higher-quality customer experiences, NamPower decided to digitally transform its business by transitioning to an intelligent software suite.
Challenges
• Low employee productivity & customer experience/ satisfaction • Lack of collaboration & capability to scale • Innovation constraints • Lack of system support for strategic initiatives • High exposure & cost associated with risk and compliance
Outcomes
“Having gone through the implementation using our internal resources, we can testify solutions and services for system implementation from SAP have improved to the point where customers can manage a successful project using their internal resources”
• Improved employee productivity and customer experience/ satisfaction • Reduced Costs
• Improved decision-making • Improved finance operations • Improved TCO (Total cost of ownership)
Divisional Manager Information Services, NamPower -Isac Tjombonde,
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