SAP Value Stories

Why SAP?

RetiPiù

• SAP Enterprise Asset Management solution, sales, purchasing, and finance already on SAP S/4HANA • SAP Internet of Things (SAP IoT) solution, running on SAP Business Technology Platform (SAP BTP), to monitor parameters on asset health, such as pressure or temperature in pipes • SAP Asset Intelligence Network and the SAP Predictive Asset Insights solution, which can be fully integrated with SAP S/4HANA to enable one unified system for tracking asset and maintenance data and building and training predictive algorithms • Espedia as a chosen partner, thanks to its proven expertise in SAP solutions and technologies • Simple Maintenance Solution from Espedia, an SAP-qualified partner-packaged solution, which provides

Utilities | Italy SAP S/4HANA, SAP Enterprise Asset Management, and SAP Intelligent Asset Management solutions (SAP Asset Intelligence Network, SAP Predictive Asset Insights, and SAP IoT) Making Utilities Maintenance More Efficient, Transparent, and Cost Effective Natural gas and electricity provider RetiPiù S.r.l. is in charge of 2,000 kilometers of gas and electricity networks serving homes, businesses, and public spaces across the Italian province of Monza and Brianza. RetiPiù sought to shift from a reactive to a predictive maintenance model in order to increase efficiency and optimize resources. The goal was to understand critical events as soon as possible, track and trace issues from alert to resolution, and use that data to better manage network maintenance. RetiPiù required a unified, intelligent asset maintenance system that employees could access from the field and was integrated with its intelligent ERP software “In choosing an intelligent, predictive maintenance solution, integration with our core ERP systems was key. With SAP S/4HANA and SAP Intelligent Asset Management solutions, we have one unified system that provides everyone with the visibility they need to work efficiently and effectively”

15%-20% Reduction of preventive maintenance interventions

20% Reduction in FTE costs for maintenance

Real-time Data transfer from technician mobile apps to back-end ERP systems

Challenges

• Lack of visibility of business processes, 360˚ view of customers • Lack of standardization & automation

Outcomes

• Improved employee productivity and customer experience/ satisfaction • Reduced Costs • Optimized operations, inventory and supply chain management

Director of Technical and InformationServices and Design RetiPiù S.r.l -Massimo De Filippi

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