Why SAP?
FFF Enterprises
• SAP S/4HANA® providing a comprehensive, integrated suite that addresses multiple aspects of inventory, supply chain, and contract management • SAP® Incentive Administration application by Vistex to provide certified, integrated, real-time pricing- data management and optimization as well as support for rebates, chargebacks, and promotions
50% Reduction in credits and rebills to customers
>$1 million Customer savings through more-efficient credit and rebill processes <30 days For onboarding process for new businesses
Wholesale Distribution | United States Industry Cloud Solution and SAP S/4HANA AnyPremise
49% Reduction in chargeback days outstanding, from 19 to 10
Putting Patients First with Innovative Inventory Pricing Founded in 1988, FFF Enterprises Inc. is the largest distributor of human blood products, vaccines, and critical-care biopharmaceutical products in the United States. Beyond distribution, the purpose-driven organization is committed to leading with integrity and forging a patient-centered focus. FFF Enterprises is known for its groundbreaking distribution innovations, such as uniting biopharmaceutical manufacturers, group purchasing organizations (GPOs), and hospital partners to improve cost containment and availability of in-demand products. Assessing its inventory management processes, the company saw an opportunity to move to dynamic, real-time pricing processes, taking innovative delivery models to the next level.
Challenges
• Low employee productivity & customer experience/ satisfaction • Lack of standardization & automation • High exposure & cost associated with risk and compliance • Lack of visibility of business processes, 360˚ view of customers • Poor inventory planning & accuracy • Lack of collaboration & capability to scale
Outcomes
• Optimized operations, inventory and supply chain management • Improved TCO (Total cost of ownership) • Reduced Time To Market • Manage governance, risk and compliance • Expand business networks and collaborations • Improved employee productivity and customer experience/ satisfaction
“Using SAP S/4HANA and SAP Incentive Administration by Vistex, part of the industry cloud portfolio, has led to over a million dollars in savings to our customers due to the reduction of credits and rebills. We’re expecting that figure to grow even more this year.”
Senior Vice President of Supply Chain Operations, FFF Enterprises Inc -Susan Lowe
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