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Wilson Tool Industrial Manufacturing | NA SAP Commerce Cloud SAP Variant Configuration and Pricing
Industrial Manufacturing
Wilson Tool International, based in Minnesota, United States, is the only company specializing in manufacturing tooling solutions for punching, bending, and stamping.
Minutes vs Hours To get quotes >30% Registered Customers in one year x2 Revenue Quote-conversion rate from online sales within the first year
Headquarters United States
Products Sheet metal tooling solutions
Web Site
Wilson Tool.com
Business Challenges • Deliver a consistent, high-quality customer experience across all channels
• Meet the needs of tech-savvy buyers, who expect a 24x7, self-service e-business experience • Support long-term customer acquisition and loyalty by offering high-quality, customer-centric online support across the customer lifecycle Customer Benefits • Instant customer access to accurate and up-to-date quote and order history, order status, product information, engineering drawings, packing slips, invoices, and so on • Saved lists that make reordering simple, quick, and error-free • Ability for customers to start on one channel and pick up where they left off on another • Simple custom navigation for configured products that makes finding the right product much easier • Pricing on a wide variety of products now accessible to customers without calling or e-mailing “With SAP Commerce Cloud, we have the foundation to offer our customers solutions that truly meet their needs, with the same outstanding experience no matter what they buy. And we have the ability to rely on a single engine for product, sales, and production logic.”
Susan Erler Product Manager –Punching/My Account Wilson Tool International
Read the Success Story
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