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Virgin Megastore Dubai Retail | EMEA S SAP Commerce Cloud

Retail

Virgin Megastore is the leading entertainment lifestyle retailer in the MENA region. With over 40 stores in 9 markets in the Middle East and North Africa.

Going Global Virgin Megastore Dubai is enabled to sell any product, to anyone, anywhere Scalable & Reliable SAP Commerce Cloud allows the business to quickly run without continuous effort Daily Updates New features such as 1:1 chat and mobile options are delivered every day

Headquarters Dubai

Products Retail chain on music, film and lifestyle entertainment

Web Site

Virgin Megastore.com

Business Challenges Retail in general is a very competitive industry. Virgin Megastore Dubai is always looking to discover new, cool and top earning products, fun and easy for customers, and then seamlessly done as a retailer. In order to stay on top of trends that customers are demanding, Virgin Megastore Dubai needed a reliable, scalable solution. Virgin Megastore Dubai is growing and expanding, so the system they needed had to allow customers from anywhere to use it. They needed a system that didn’t need a lot of work around implementation and running it. They needed features and functions that could be implemented quickly without hassle. Customer Benefits With SAP Commerce Cloud Virgin Megastore has full visibility into the inventory and can launch innovative customer experiences to deliver any product, from any store, to any destination. It gives the company piece of mind because they don’t have to think about the platform. They can concentrate on delivering a better experience and bringing new features everyday. Now they are going live with 1:1 video chat. They are now expanding their business in many ways. SAP technology is reliable, scalable, can be run from any country and doesn’t require to build it by scratch, so they can focus on the business.

“Virgin is an fun enabler for their customers, and SAP technology is an enabler for Virgin Megastore Dubai with their customers, making it easy to deliver FUN for their customers.”

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Thomas Prom Head of Omnichannel Virgin Megastore

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