Section 1 | 5 |
Course Guide: Section 1 (3 hours 30 minutes) | 6 |
Grounding and Acknowledgments | 9 |
Introductions | 9 |
Course Overview | 10 |
Practicing Self-Care | 11 |
Practicing Self-Care and Community Care | 12 |
Activity: Planning Around Self-Care and Community Care | 16 |
Why peer support? | 18 |
Understanding Privilege | 19 |
Section 2 | 21 |
Course Guide: Section 2 (3 hours 35 minutes) | 22 |
Stigma and Marginalization Connected to Lived Experience | 25 |
Culture, Power, Privilege, and Peer Support | 27 |
Culturally Informed Approaches to Trauma | 31 |
The Need for Trauma-Informed Care | 34 |
Activity: Moving Toward Trauma-Informed Peer Support and Advocacy | 36 |
Review Questions | 37 |
Self-Survey – Part 1 | 38 |
Self-Survey – Part 2 | 39 |
Section 3 | 41 |
Course Guide: Section 3 (3 hours 30 minutes) | 42 |
Activity: Ethics Practice | 45 |
Confidentiality | 47 |
Professional Boundaries | 48 |
Resiliency | 49 |
Understanding Developmental Trauma | 51 |
Review Questions | 57 |
Section 4 | 59 |
Course Guide: Section 4 (3 hours 40 minutes) | 60 |
OARS Communication Skills Description | 63 |
Open Questions (OARS) Skill Description | 64 |
Activity: Open Questions | 65 |
Affirmation (OARS) Skill Description | 66 |
Activity: Affirmation 1 | 67 |
Activity: Affirmation 2 | 68 |
Reflection (OARS) Skill Description | 69 |
Activity: Reflection 1 – Listening Roadblocks | 70 |
Listening Roadblocks Cheat Sheet | 72 |
Activity: Reflection 2 – Strategies for Listening | 73 |
Activity: Reflection 3 – Nonverbal Listening | 74 |
Activity: Reflection 4 – Educated Guesses | 75 |
Activity: Reflection 5 – Educated Guesses (continued) | 76 |
Activity: Reflection 6 – Why Statements, Not Questions for Reflection | 77 |
Activity: Reflection 7 – Reflection as Statements | 78 |
Reflective Listening Cheat Sheet | 79 |
Activity: Reflection 8 – Practice | 81 |
Summary (OARS) Skill Description | 83 |
Activity: Summary | 83 |
Review Questions | 84 |
Section 5 | 85 |
Course Guide: Section 5 (4 hours 15 minutes) | 86 |
Overview of Certified Peer Specialist Practice | 89 |
Exploring the Certified Peer Specialist Practice | 91 |
Principles of Strengths-Based Recovery | 93 |
The Connecting Process | 95 |
Connection for Healing | 97 |
Initial Meeting | 98 |
Initial Meeting Checklist | 99 |
OARS Skills Observer Sheet | 101 |
OARS Measures and Calculations | 102 |
Review Questions | 103 |
Section 6 | 105 |
Course Guide: Section 6 (3 hours 30 minutes) | 106 |
The Exploring Process | 109 |
Sharing Mental Health, Substance Use, and Recovery Challenges with Others | 111 |
Advantages and Disadvantages Worksheet | 113 |
Exploring Values | 114 |
Listening, Revisited | 115 |
Activity: Circle Listening Practice | 116 |
Benefits of Listening Well | 118 |
Historical Context for Certified Peer Specialists | 119 |
Timeline of Systems Transformation and Western Consumer Involvement | 121 |
Review Questions | 128 |
Section 7 | 129 |
Course Guide: Section 7 (3 hours 40 minutes) | 130 |
The Supporting Process | 133 |
Sharing Information | 135 |
Sharing Information Observer Sheet | 138 |
Self-Disclosure | 139 |
Activity: Self-Disclosure (Part 1) | 140 |
Activity: Self-Disclosure (Part 2) | 141 |
Setting Boundaries | 142 |
Understanding Boundaries | 143 |
Setting Healthy Boundaries | 144 |
How to Set Healthy Boundaries | 145 |
Activity: Self-Reflection | 148 |
Gentle Refusal | 149 |
Activity: Gentle Refusal Practice | 151 |
Review Questions | 152 |
Section 8 | 153 |
Course Guide – Section 8 (4 hours 25 minutes) | 154 |
Mental Health and Substance Use Diagnosis Background | 157 |
Defining Recovery | 160 |
Activity: Defining Recovery | 161 |
Exploring and Supporting Lived Experience | 162 |
Lived Experience, Bias, and Stigma | 164 |
Activity: Where Do We Stand | 171 |
Multiple Pathways Identified | 173 |
Stages of Change | 179 |
Activity: Exploring Ambivalence | 183 |
Advantages and Disadvantages Worksheet | 184 |
Review Questions | 185 |
Section 9 | 187 |
Course Guide – Section 9 (3 hours 10 minutes) | 188 |
Exploring and Navigating Emotional Crisis | 191 |
Conversations Around Suicide | 192 |
Supporting a Peer Considering Suicide | 193 |
Discussing Suicide for Peer Support | 194 |
Self-Harm | 196 |
Activity: Perspective Taking on Self-Harm | 198 |
Review Questions | 199 |
Anger Questionnaire | 200 |
Section 10 | 201 |
Course Guide – Section 10 (3 hours 40 minutes) | 202 |
Discussing Spirituality and Religion | 205 |
Activity: Discussing Spirituality and Religion | 210 |
What is Anger? | 211 |
Preparing Response to Anger Worksheet | 214 |
Responding to Anger in Peer Support | 218 |
Communication Styles | 220 |
Review Questions | 221 |
Section 11 | 223 |
Course Guide – Section 11 (3 hours 40 minutes) | 224 |
The Planning Process | 227 |
Activity: The Process of Planning | 230 |
Brainstorming | 232 |
Language Matters | 233 |
Activity: Planning Possibilities | 237 |
Review Questions | 238 |
Section 12 | 239 |
Course Guide – Section 12 (2 hours 35 minutes) | 240 |
The Advocating Process | 243 |
Areas for Advocacy | 244 |
Activity: Exploring Advocacy | 247 |
Certified Peer Specialists on Integrated Teams | 249 |
Mental Health and Substance Use Diagnoses | 253 |
Social Security, Supplemental Security Income, Social Security Disability Insurance, Medicare, and Medicaid | 265 |
HIPAA | 266 |
The Americans with Disabilities Act | 269 |
Wisconsin Client Rights | 271 |
Involuntary Commitment | 274 |
Review Questions | 276 |
Section 13 | 277 |
Course Guide – Section 13 (3 hours 40 minutes) | 278 |
The Choice is Yours… | 281 |
Concluding the Peer Relationship | 282 |
Best Practices for Concluding the Peer Relationship | 284 |
Next Steps | 285 |
Overview of Certified Peer Specialist Practice | 286 |
Wrap Up and Celebrate Success | 288 |
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